Wayne-Dalton 3018 Installation Instructions And Owner's Manual - page 40
please do not return this product to the store. Call Us Directly! Our Trained Technicians Will Answer Your Questions and/or Ship Any Parts You May Need
You can reach us Toll Free at
1-888-827-3667 for Consumer Assistance or online at www.wayne-dalton.com
34
syMptoM
proBaBle cause
correctIve actIon
Opener won’t work from wall button or radio control.
No power to opener.
Short circuit in wires to opener or wall button.
Motor Protector trips open due to excessive use.
Check cord to outlet, wall switch and circuit breaker.
Isolate by disconnecting the wires at the opener from the wall
station.
Allow motor to cool for 20 minutes and try again.
Opener works from wall button but not from radio control.
Radio control system non-operational.
Weak or dead battery in transmitter replace.
Transmitter is not programmed to opener (see page 32).
If two or more transmitters don’t work, have motor control board
tested.
Door does not open and opener light flashes.
Something obstructing door travel.
Insufficient opening force.
Build up of ice and snow around door.
Disconnect door from operator. Operate door by hand to locate
obstruction or call a service person.
Adjust opening force. (See Adj. #1 on page 31).
Shovel and clear door area.
Door does not open fully and light does not flash.
Open limit not set properly.
Adjust open travel with screwdriver, turn counter-clockwise to
desired setting. 1/4 turn equals to 1” of travel (see Step 23).
Door stops and does not close fully.
Close limit not set properly.
Adjust close travel with screwdriver, turn clockwise to desired
setting. 1/4 turn equals 1” of travel (See Step 22).
Door closes and then returns to fully open position and
opener light flashes.
Door arm adjustment.
Close travel adjustment is set beyond normal door position.
Obstructions on floor.
Insufficient down force
Adjust door arm (See Step 20 and 21).
Adjust close travel with screwdriver, turn counter-clockwise to
desired setting. 1/4 turn equals 1” of travel (See Step 22).
Check for stones or ice under door and remove.
Adjust Downforce. Insure obstruction testing is tested whenever
downforce is changed.
When activated with door in fully open position, door travels
for 1 second or less, stops, and returns to fully open position
and light begins to flash.
Infrared safety sensors out of adjustment or defective.
Obstructions in door opening.
Infrared safety sensors alignment should be checked per
instructions. (See Step 19).
Check for object blocking Infrared safety sensors.
Door reverses travel before reaching fully closed position
and opener light flashes.
Activation of obstruction sensing system.
Loose or hanging objects on door activating Infrared safety
sensor.
Insufficient closing force.
Check for binding in door travel (door “stops”, door tracks, etc).
Remove objects.
Adjust closing force. (See Adj. #1 on page 31).
Door fully opens and then light flashes.
Open limit is set too high and trolley is hitting the stop bolt.
Adjust open travel with screwdriver, turn clockwise to desired
setting. 1/4 turn equals to 1” of travel (see Step 23).
troubleshooting