WeBoost Drive 4G-X Installation Instructions Manual - page 5
5
ENGLISH
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4 . Monitor the indicator light on your
booster . If, after 5 seconds of ‘power
on’, a solid or blinking red light
appears, repeat steps 1 through 4 .
Increase the separation distance
until the condition is corrected and/
or desired coverage area is achieved .
Note: Parallel separation of the
two antennas typically requires a
shorter separation distance than
perpendicular separation . If possible,
try placing the antenna directly in
front of the location of the booster . A
combination of vertical and horizontal
separation distance also works to
prevent oscillation .
5. If you are having any difficulties while
testing or installing your booster,
contact our weBoost Customer
Support team for assistance
(866 .294 .1660) .
Light Off
1 . Check connections on the power
supply to see that it is firmly plugged
into both the Drive 4G-X and the
power source .
2 . If using a DC power supply in your
vehicle, ensure the power supply is
properly inserted . Then check the
12 volt power from the car socket
and the fuse . Replace the fuse if
necessary .
3 . If using a power strip in a building,
ensure the power strip is plugged
in and turned on and that power is
coming from the outlet .
NOTE: The Signal Booster can be reset by
disconnecting and reconnecting the power
supply .
For additional descriptions on
troubleshooting, see the install video at
weboost .com/us/drive4G-Xvideo
.
Alternate Outside Antenna
Installation: NMO Mount
Select a location for mounting the antenna .
The best location would be centered on the
vehicle roof, although other locations are
acceptable .
location with adequate ventilation and away
from direct sunlight or moisture .
Troubleshooting &
Understanding Light Patterns
The Signal Booster includes an indicator
light on the front of the Drive 4G-X . The
indicator light will either be green or red .
Solid Green
indicates that your
booster is functioning properly and
there are no issues with installation .
Blinking Red, Then Solid Green
indicates that the booster has shut
off on the associated frequencies
to prevent oscillation (feedback)
This indicates that one or more of
the booster bands has reduced
power due a feedback loop condition
called oscillation . This is a built in
safety feature to prevent harmful
interference with a nearby cell tower .
Refer to the Troubleshooting section .
Solid Red
This is due to a feedback
loop condition called oscillation . This
is a built in safety feature that causes
a band to shut off to prevent harmful
interference with a nearby cell tower .
Fixing Blinking or Solid Red Issues
This section is only applicable if the booster
is red or blinking red and you are not
experiencing the desired signal boost .
1 . Unplug the Booster’s power supply .
2 . Relocate the inside and outside
antenna further from each other . The
objective is to increase the separation
distance between them, so that they
will not create this feedback condition
discussed before .
3 . Plug power supply back in .