WeBoost EQO Installation Manual - Frequently

Frequently

Asked

Questions

What hours can I contact customer support?

Why do I need to create distance between the booster and 

the antenna?

Customer Support can be reached from Monday through Friday 

6:00am to 7:00pm MST, and Saturday and Sunday from 8:00am to 

5:00pm MST by calling

866.294.1660

, 

or through our support site 

at support.

weboost

.com

Antennas connected to a booster create spheres of signal. When 

these spheres overlap, a condition called oscillation occurs. 

Oscillation can be thought of as noise, which causes the booster

to shut down to prevent damage. The best way to keep these 

spheres of signal from overlapping is to maximize

separation between the Booster and Antenna. ALWAYS orient the 

Booster and Antenna as shown on p. 5.

CELL PHONE SIGNAL BOOSTER

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