Xantrex XPower 3000 Owner's Manual - Exclusions
975-0555-01-01
WA–3
Exclusions
I
F
THIS
PRODUCT
IS
A
CONSUMER
PRODUCT
,
FEDERAL
LAW
DOES
NOT
ALLOW
AN
EXCLUSION
OF
IMPLIED
WARRANTIES
. T
O
THE
EXTENT
YOU
ARE
ENTITLED
TO
IMPLIED
WARRANTIES
UNDER
FEDERAL
LAW
,
TO
THE
EXTENT
PERMITTED
BY
APPLICABLE
LAW
THEY
ARE
LIMITED
TO
THE
DURATION
OF
THIS
L
IMITED
W
ARRANTY
. S
OME
STATES
,
PROVINCES
AND
JURISDICTIONS
DO
NOT
ALLOW
LIMITATIONS
OR
EXCLUSIONS
ON
IMPLIED
WARRANTIES
OR
ON
THE
DURATION
OF
AN
IMPLIED
WARRANTY
OR
ON
THE
LIMITATION
OR
EXCLUSION
OF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES
,
SO
THE
ABOVE
LIMITATION
(
S
)
OR
EXCLUSION
(
S
)
MAY
NOT
APPLY
TO
YOU
. T
HIS
L
IMITED
W
ARRANTY
GIVES
YOU
SPECIFIC
LEGAL
RIGHTS
. Y
OU
MAY
HAVE
OTHER
RIGHTS
WHICH
MAY
VARY
FROM
STATE
TO
STATE
,
PROVINCE
TO
PROVINCE
OR
JURISDICTION
TO
JURISDICTION
.
Return Material Authorization Policy
For those products that are not being repaired in the field and are being returned to Xantrex, before
returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number
and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments
will be refused and returned at your expense if they are unauthorized, returned without an RMA number
clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to
the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready for reference
and be prepared to supply:
•
The serial number of your product
•
Information about the installation and use of the unit
•
Information about the failure and/or reason for the return
•
A copy of your dated proof of purchase
Record these details on page WA-4.
Return Procedure
Package the unit safely, preferably using the original box and packing materials. Please ensure that your
product is shipped fully insured in the original packaging or equivalent. This warranty will not apply
where the product is damaged due to improper packaging.
Include the following:
•
The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the
box.
•
A return address where the unit can be shipped. Post office boxes are not acceptable.
•
A contact telephone number where you can be reached during work hours.
•
A brief description of the problem.
Ship the unit prepaid to the address provided by your Xantrex customer service representative.
If you are returning a product from outside of the USA or Canada
In addition to the above,
you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and
deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC)
A Xantrex
return material authorization (RMA) number is not required. However, you must contact the ASC prior
to returning the product or presenting the unit to verify any return procedures that may apply to that
particular facility and that the ASC repairs this particular Xantrex product.