Xenos 3 User Manual - 6. Troubleshooting
X3-User-Guide-v2-5-web.5
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6. Troubleshooting
The X3HA is designed to provide years of trouble free service. However as with any
electronic audio appliance some servicing may be required from time to time. Careful
operation of the unit within it s operating parameters and treating it with care will ensure
trouble free listening pleasure.
No power, power LED does not light up.
Check that batteries are good or fully charged and correctly installed, replace batteries,
turn on power check that LED lights up.
Plug in AC adapter, turn on power check that LED lights up.
No sound in headphones.
Check that the power switch is in the On position and that LED is lit.
Ensure that there is an input audio signal. Check by plugging the X3HA into another audio
source, try a different input cable.
Ensure that the X3HA Volume control is turned up.
Check that headphones are functioning, plug them into another audio source to test them.
Distorted sound from headphones.
Check to make sure that the connected audio playback device volume is not set too high
as this could be the potential cause of distortion. Set volume at ¼ setting on your
playback device then try again. If distortion is still present try using another playback
device (CD player or other). NOTE: Some computer sound cards may inherently produce
distortion and add noise to the audio signal, the X3HA cannot correct an inherently
distorted or noisy signal.
Service
The X3HA does not contain any user serviceable parts inside and therefore should not be
opened. For service please refer to your dealer or contact ATP Systems directly, refer to
Chapter 9 of this user guide.
7. Caring for your X3HA
Always observe environmental conditions as documented in Chapter 8 of this user guide.
Cleaning surfaces may be cleaned with a slightly damp cloth and mild detergent. Do
not use any solvents or alcohol.
Avoid high temperatures do not store or operate near a heat source or in direct
sunlight.
Keep dry keep free from moisture, water and dust.
Shock do not subject the unit to shock from dropping.
Do not disassemble never disassemble or modify the unit in any way.