Xenos 3 User Manual - 9. Warranty Information
X3-User-Guide-v2-5-web.5
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9. Warranty Information
Warranty for Xenos Audio
Products
Length of warranty
This warranty on your new Xenos Audio
product which is manufactured, distributed and warranted by ATP Systems
(Canada), remains in effect for the period of five (5) years from the date of consumer purchase either direct from ATP
Systems or through an appointed authorized ATP Systems dealer.
What the warranty covers
Except as specified below, this warranty covers all defects in material and workmanship of this product. The following are
not covered by this warranty:
Rechargeable batteries of any type.
Any product where the serial number sticker has been removed or modified or defaced in any way.
Damage, wear and tear or malfunction resulting from:
a) Accident, act of nature, abuse, misuse, neglect, unauthorized repair or modification, failure to follow
instructions supplied with the product. b) Repair or attempted repair by anyone not authorized by ATP Systems.
c) Shipping of the product (claims are to be made with the carrier). Where shipment is arranged by ATP Systems
with it s preferred carrier, contact ATP Systems support for additional information regarding making a claim in
this regard. d) Normal use, for example wear and tear, imperfections, scratches, blemishes or other damage to the
equipment.
What ATP Systems will pay for
If during the applicable warranty period from date of consumer purchase your Xenos Audio
product is found to be
defective by ATP Systems. ATP Systems will repair, or at it s option, replace, such defective product without charge for
parts or labour.
How to make a Warranty Claim
If your Xenos Audio
product requires service, it may be taken or shipped to any authorized ATP Systems service centre or
ATP Systems. Please contact ATP Systems for a list of authorized service centres.
The following apply whenever your Xenos Audio
product must be transported for warranty service:
You the end user are responsible for transporting your Xenos Audio
product or arranging for it s transportation.
If shipment is required:
o
If shipping it to ATP Systems you must first contact ATP Systems Support to obtain an RMA number and detail
shipping instructions.
o
You are responsible for paying shipping charges.
o
All products must be shipped in their original packaging if possible, if not available please contact ATP
Systems for assistance.
Include the following: name, address, phone number, model and serial number of the product being returned and a
description of the problem.
A COPY OF THE ORIGINAL SALES INVOICE / RECEIPT MUST BE INCLUDED.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
ATP SYSTEMS LIABILITY IS EXPRESSLY LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF
ANY DEFECTIVE PRODUCT MANUFACTURED BY ATP SYSTEMS AND SHALL IN NO EVENT INCLUDE
INCIDENTAL OR CONSEQUENTIAL COMMERCIAL, PERSONAL INJURY OR PROPERTY DAMAGES OF ANY
KIND.
ATP Systems, 86 Durham St., Oshawa, Ontario, L1J 5P7, Canada Tel: (Int)+1-905-579-5699 Fax:(Int)+1-905-438-1079