Summary of 4890 Advanced

  • Page 1

    Xerox docuprint network printer series messages guide for models 4050/4090/4850/4890/92c nps version 7.1 august 2000 721p86941.

  • Page 2

    Xerox corporation 701 s. Aviation boulevard el segundo, ca 90245 ©1997, 1998, 1999, 2000 by xerox corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, i...

  • Page 3: Messages Guide

    Xerox docuprint network printer series messages guide for models 4050/4090/4850/4890/92c nps version 7.1 august 2000 721p86941.

  • Page 4

    Xerox corporation 701 s. Aviation boulevard el segundo, ca 90245 ©1997, 1998, 1999, 2000 by xerox corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, i...

  • Page 5

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide iii laser safety ! Warning: adjustments, use of controls, or performance of procedures other than those specified herein may result in hazardous light exposure. The xerox docuprint printers are certified to comply with the performance standa...

  • Page 6

    Iv xerox docuprint 4050/4090/4850/4890/92c nps messages guide • always use materials and supplies specifically designed for your xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation. • never move either the printer or the printer controller...

  • Page 7

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide iii laser safety ! Warning: adjustments, use of controls, or performance of procedures other than those specified herein may result in hazardous light exposure. The xerox docuprint printers are certified to comply with the performance standa...

  • Page 8

    Iv xerox docuprint 4050/4090/4850/4890/92c nps messages guide • always use materials and supplies specifically designed for your xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation. • never move either the printer or the printer controller...

  • Page 9: Table Of Contents

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide v table of contents laser safety iii ozone information iii operation safety iii introduction vii about this guide vii contents vii conventions viii xerox docuprint network printer series ix 1. Printer controller messages 1-1 messages using s...

  • Page 10

    Table of contents vi xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 11: Table Of Contents

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide v table of contents laser safety iii ozone information iii operation safety iii introduction vii about this guide vii contents vii conventions viii xerox docuprint network printer series ix 1. Printer controller messages 1-1 messages using s...

  • Page 12

    Table of contents vi xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 13: Introduction

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide vii introduction the xerox docuprint network printer series messages guide for models 4050/4090/4850/4890/92c npscontains messages that may appear at your workstation when you submit jobs to the docuprint printer, and messages that appear at...

  • Page 14

    Introduction viii xerox docuprint 4050/4090/4850/4890/92c nps messages guide — “general system messages” are those messages that notify the operator or the system administrator of a condition they should be aware of, or should respond to, when not using either “show log” or “show status”. • chapter ...

  • Page 15

    Introduction xerox docuprint 4050/4090/4850/4890/92c nps messages guide ix xerox docuprint network printer series the xerox docuprint network printer series includes the following documents: decomposition service and tools guide guide to configuring and managing the system guide to managing print jo...

  • Page 16

    Introduction x xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 17: Introduction

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide vii introduction the xerox docuprint network printer series messages guide for models 4050/4090/4850/4890/92c npscontains messages that may appear at your workstation when you submit jobs to the docuprint printer, and messages that appear at...

  • Page 18

    Introduction viii xerox docuprint 4050/4090/4850/4890/92c nps messages guide — “general system messages” are those messages that notify the operator or the system administrator of a condition they should be aware of, or should respond to, when not using either “show log” or “show status”. • chapter ...

  • Page 19

    Introduction xerox docuprint 4050/4090/4850/4890/92c nps messages guide ix xerox docuprint network printer series the xerox docuprint network printer series includes the following documents: decomposition service and tools guide guide to configuring and managing the system guide to managing print jo...

  • Page 20

    Introduction x xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 21: 48.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-1 48. 48 printer controller messages this section contains messages that display at the xerox docuprint nps printer controller. The docuprint nps printer controller maintains a daily log containing sun operating system, diagnostic, and xe...

  • Page 22

    Printer controller messages 48-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide you are concerned with messages that are issued to the docuprint log. All other docuprint logs, posted with the day of the week extension, are docuprint messages for that particular day. The five docuprint me...

  • Page 23

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-3 appletalk: can’t connect to appletalk server the appletalk server has shut down. 1. Check cabling and connections. 2. Restart system before trying to send print jobs from the macintosh. Appletalk: rpc error r...

  • Page 24

    Printer controller messages 48-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide job pool manager: received signal%d - aborting with core dump the job pool manager has failed. Restart the system. Job pool manager: unix error "not enough memory" on attempted fork the system is unable to st...

  • Page 25

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-5 job pool manager: attempt to run jpm (version %d) with wrong database version database and job pool manager are incompatible. Reinstall the system. Job pool manager: error opening database (%d) - existing an ...

  • Page 26

    Printer controller messages 48-6 xerox docuprint 4050/4090/4850/4890/92c nps messages guide appletalk: appletalk error 6 occurred in operation slinit during installation, a printer name has been specified that is already in use on the appletalk network. This message may appear when the system is bei...

  • Page 27

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-7 appletalk server: appletalk address selection complete - net node the appletalk software has selected the indicated appletalk network and node number on which to run. Message appears when the system is first ...

  • Page 28

    Printer controller messages 48-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide job pool manager: job %d purged from database information about the indicated job has been purged from the job pool manager database and is no longer available using the ui. This message displays after a dump...

  • Page 29

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-9 iot model: psiioc get__iot__configuration never returned valid info the printer has been powered off, or a cable from the workstation to the printer is either not connected or connected improperly. 1. Check c...

  • Page 30

    Printer controller messages 48-10 xerox docuprint 4050/4090/4850/4890/92c nps messages guide messages using show status you can enter show status at the ps-op>-level to show a status of: loaded paper sizes, printer messages, spooler, formatter, printing, and queueing conditions. Status messages appe...

  • Page 31

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-11 queuing is started. Scheduling policy: resourcematch ps-admin> message explanation/action c069 paper tray 3 fault -- select another tray. The tray 3 elevator has not reached the end of its travel in 9 second...

  • Page 32

    Printer controller messages 48-12 xerox docuprint 4050/4090/4850/4890/92c nps messages guide c076 paper tray 4 fault -- select another tray. The tray 4 elevator has not reached the end of its travel in 9 seconds. 1. Open the hcf front door. 2. Open and close tray 4. 3. Close the hcf front door. C077...

  • Page 33

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-13 c104 paper tray 2 fault -- select tray 1. The tray 2 elevator has not reached the end of its travel in 9 seconds. 1. Open the right front door. 2. Open and close tray 2. 3. Close the right front door. C105 c...

  • Page 34

    Printer controller messages 48-14 xerox docuprint 4050/4090/4850/4890/92c nps messages guide c112 sheet did not clear tray 2 wait station sensor. 1. Clear the tray 2 feeder. 2. Press the continue button. C113 tray 2 feeder failed to feed sheet from stack to sfrs. The feeder failed to move a sheet fr...

  • Page 35

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-15 1. Clear areas 1a and 2a. 2. Press the continue button. E091 vertical transport lead edge jam. The paper fed from either tray 1 or the duplex tray did not arrive at the vertical transport switch within the a...

  • Page 36

    Printer controller messages 48-16 xerox docuprint 4050/4090/4850/4890/92c nps messages guide e100 late departure from post fuser switch. The paper failed to depart from the post fuser switch in time. 1. Clear area 4. (clear the de-curler, then pull the fuser and examine it for wraps or accordion jam...

  • Page 37

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-17 1. Close the left door. 2. Press the continue button. E124 both paper trays low on paper. The paper is too low, or the unlock button has been pressed for both trays you selected. 1. Open any selected tray. 2...

  • Page 38

    Printer controller messages 48-18 xerox docuprint 4050/4090/4850/4890/92c nps messages guide 1. Clear area 2a. 2. Press the continue button. E227 bottom transport trailing edge jam. The paper fed from the hcf did not leave the bottom transport switch in time. 1. Clear area 2a. 2. Press the continue ...

  • Page 39

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-19 e280 incorrect developer housing present. Printer type (50 ppm vs. 92 ppm) and color developer housing type do not match. 1. Open the front left door. 2. Remove the incorrect color developer housing. 3. Inst...

  • Page 40

    Printer controller messages 48-20 xerox docuprint 4050/4090/4850/4890/92c nps messages guide 1. Discard purged output. 2. Press the continue button. 3. If the problem persists, call your service representative. F006 xer lost machine clock. There is a cpm, mir or xer board failure. The xer machine cl...

  • Page 41

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-21 f039 hcfr lost machine clock. There is an hcft or cpm board failure or a machine clock signal between cpm and hcfr. 1. Discard purged output. 2. Press the continue button. 3. If problem persists, notify your...

  • Page 42

    Printer controller messages 48-22 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f068 hv power supply shut down due to arc. The power supply has automatically shut down. 1. Press the continue button. 2. Discard purged output. 3. If problem persists, notify your service representative. F0...

  • Page 43

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-23 f127 clean belt readings are out of range 120-250. The belt may need to be replaced. 1. Press the continue button. 2. If problem persists, notify your service representative. F135 iot fails to rephase in 30 ...

  • Page 44

    Printer controller messages 48-24 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f157 output device input jam, late arrival to entry sensor/switch. Stacker entry sensor: 2 bin stacker. Stacker input jam switch: 1 bin stacker/stitcher- stacker output device input jam. 1. Follow instructio...

  • Page 45

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-25 f164 stacker jam, late departure from bin #2 sensor. The paper failed to leave bin 2 in time. 1. Follow instructions on console to locate and clear jam. 2. Close the stacker cover. 3. Press the continue butt...

  • Page 46

    Printer controller messages 48-26 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f178 stacker interlock open. One bin stacker only configuration. The stacker cover is open. 1. Discard the purged output. 2. Close the stacker cover. 3. Press the continue button. F179 stitcher or stacker co...

  • Page 47

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-27 f237 finishing device offline. The finishing device is offline. 1. Discard the purged output. 2. Place the finishing device online. F239 dfa set jam. Dfa set delivery signal not received within the allotted ...

  • Page 48

    Printer controller messages 48-28 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f270 color developer bias voltage out of range. The color developer bias voltage is out of range. 1. Press the continue button. 2. If problem persists, contact your service representative. F271 chopped color...

  • Page 49

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-29 h002 nvm battery failure. There is a non-volatile memory (nvm) failure. 1. Press the continue button. 2. If problem persists, notify your service representative. H014 shared line failure. Cpm could not commu...

  • Page 50

    Printer controller messages 48-30 xerox docuprint 4050/4090/4850/4890/92c nps messages guide h128 toner waste bottle full. The dry ink waste bottle is too full. 1. Press the continue button. 2. If problem persists, notify your service representative. H129 patches for toner control are out of range. ...

  • Page 51

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-31 h311 black developer housing fault. A black developer housing fault has been detected. 1. Press the continue button. 2. If problem persists, notify your service representative. H312 color developer housing f...

  • Page 52

    Printer controller messages 48-32 xerox docuprint 4050/4090/4850/4890/92c nps messages guide h338 esv2 drift fault. An esv2 drift fault has been detected. 1. Press the continue button. 2. If problem persists, notify your service representative. H340 excessive charge loss from charge dicorotron to es...

  • Page 53

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-33 h355 convergence timeout (black toner patch). A convergence timeout has occurred. 1. Press the continue button. 2. If problem persists, notify your service representative. H356 convergence timeout (color ton...

  • Page 54

    Printer controller messages 48-34 xerox docuprint 4050/4090/4850/4890/92c nps messages guide j146 mir self test input failure. There has been an mir board failure or some input signal line is shorted to ground. No action required. If problem persists, notify your service representative. J147 mir sel...

  • Page 55

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-35 j185 stacker elevator fails to reach new position. The stacker elevator failed two successive attempts to reach a new position. No action required. If problem persists, notify your service representative. J1...

  • Page 56

    Printer controller messages 48-36 xerox docuprint 4050/4090/4850/4890/92c nps messages guide j247 transfer assist blade disengage failure. The transfer assist blade function failed to initialize because solenoids did not disengage while level two is nvm enabled. No action required. If problem persis...

  • Page 57

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-37 l051 paper width in tray 1 changed within job. 1. Press the continue button or wait for the fault message to clear automatically. 2. Correct the paper width if necessary. L052 paper width in tray 2 changed w...

  • Page 58

    Printer controller messages 48-38 xerox docuprint 4050/4090/4850/4890/92c nps messages guide p013 gwr lost machine clock. There is a cdm or gwr board failure or a harness problem between cdm and gwr. No action required. If the problem persists, notify your service representative. P016 gwr failed mem...

  • Page 59

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-39 p195 output power from polygon driver board out of range. At least one of the two motor driving signals has malfunctioned. No action required. If the problem persists, notify your service representative. P19...

  • Page 60

    Printer controller messages 48-40 xerox docuprint 4050/4090/4850/4890/92c nps messages guide p209 psp requests sheet retry. System communication. No action required. If the problem persists, notify your service representative. P210 ess print command not received. System communication. No action requ...

  • Page 61

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-41 p292 ess/iot interface fault a failure has occurred in the contoller/printer interface. No action required. If problem persists, notify your service representative. P293 video data error fault. A video data ...

  • Page 62

    Printer controller messages 48-42 xerox docuprint 4050/4090/4850/4890/92c nps messages guide general system messages these messages may appear at the printer controller. The messages occur during general system operations, management of print jobs, and system activities that support the xerox docupr...

  • Page 63

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-43 pcl error: allocating memory the system is allocating memory. No action required. Pcl error: bad font resource the system is unable to provide the font required by your job. Contact your system administrator...

  • Page 64

    Printer controller messages 48-44 xerox docuprint 4050/4090/4850/4890/92c nps messages guide system communication fault, see message at crt this message displays at the docuprint printer. A show status entered at the printer controller may not display any printer messages. This is caused by the prin...

  • Page 65: 48.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-1 48. 48 printer controller messages this section contains messages that display at the xerox docuprint nps printer controller. The docuprint nps printer controller maintains a daily log containing sun operating system, diagnostic, and xe...

  • Page 66

    Printer controller messages 48-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide you are concerned with messages that are issued to the docuprint log. All other docuprint logs, posted with the day of the week extension, are docuprint messages for that particular day. The five docuprint me...

  • Page 67

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-3 appletalk: can’t connect to appletalk server the appletalk server has shut down. 1. Check cabling and connections. 2. Restart system before trying to send print jobs from the macintosh. Appletalk: rpc error r...

  • Page 68

    Printer controller messages 48-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide job pool manager: received signal%d - aborting with core dump the job pool manager has failed. Restart the system. Job pool manager: unix error "not enough memory" on attempted fork the system is unable to st...

  • Page 69

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-5 job pool manager: attempt to run jpm (version %d) with wrong database version database and job pool manager are incompatible. Reinstall the system. Job pool manager: error opening database (%d) - existing an ...

  • Page 70

    Printer controller messages 48-6 xerox docuprint 4050/4090/4850/4890/92c nps messages guide appletalk: appletalk error 6 occurred in operation slinit during installation, a printer name has been specified that is already in use on the appletalk network. This message may appear when the system is bei...

  • Page 71

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-7 appletalk server: appletalk address selection complete - net node the appletalk software has selected the indicated appletalk network and node number on which to run. Message appears when the system is first ...

  • Page 72

    Printer controller messages 48-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide job pool manager: job %d purged from database information about the indicated job has been purged from the job pool manager database and is no longer available using the ui. This message displays after a dump...

  • Page 73

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-9 iot model: psiioc get__iot__configuration never returned valid info the printer has been powered off, or a cable from the workstation to the printer is either not connected or connected improperly. 1. Check c...

  • Page 74

    Printer controller messages 48-10 xerox docuprint 4050/4090/4850/4890/92c nps messages guide messages using show status you can enter show status at the ps-op>-level to show a status of: loaded paper sizes, printer messages, spooler, formatter, printing, and queueing conditions. Status messages appe...

  • Page 75

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-11 queuing is started. Scheduling policy: resourcematch ps-admin> message explanation/action c069 paper tray 3 fault -- select another tray. The tray 3 elevator has not reached the end of its travel in 9 second...

  • Page 76

    Printer controller messages 48-12 xerox docuprint 4050/4090/4850/4890/92c nps messages guide c076 paper tray 4 fault -- select another tray. The tray 4 elevator has not reached the end of its travel in 9 seconds. 1. Open the hcf front door. 2. Open and close tray 4. 3. Close the hcf front door. C077...

  • Page 77

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-13 c104 paper tray 2 fault -- select tray 1. The tray 2 elevator has not reached the end of its travel in 9 seconds. 1. Open the right front door. 2. Open and close tray 2. 3. Close the right front door. C105 c...

  • Page 78

    Printer controller messages 48-14 xerox docuprint 4050/4090/4850/4890/92c nps messages guide c112 sheet did not clear tray 2 wait station sensor. 1. Clear the tray 2 feeder. 2. Press the continue button. C113 tray 2 feeder failed to feed sheet from stack to sfrs. The feeder failed to move a sheet fr...

  • Page 79

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-15 1. Clear areas 1a and 2a. 2. Press the continue button. E091 vertical transport lead edge jam. The paper fed from either tray 1 or the duplex tray did not arrive at the vertical transport switch within the a...

  • Page 80

    Printer controller messages 48-16 xerox docuprint 4050/4090/4850/4890/92c nps messages guide e100 late departure from post fuser switch. The paper failed to depart from the post fuser switch in time. 1. Clear area 4. (clear the de-curler, then pull the fuser and examine it for wraps or accordion jam...

  • Page 81

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-17 1. Close the left door. 2. Press the continue button. E124 both paper trays low on paper. The paper is too low, or the unlock button has been pressed for both trays you selected. 1. Open any selected tray. 2...

  • Page 82

    Printer controller messages 48-18 xerox docuprint 4050/4090/4850/4890/92c nps messages guide 1. Clear area 2a. 2. Press the continue button. E227 bottom transport trailing edge jam. The paper fed from the hcf did not leave the bottom transport switch in time. 1. Clear area 2a. 2. Press the continue ...

  • Page 83

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-19 e280 incorrect developer housing present. Printer type (50 ppm vs. 92 ppm) and color developer housing type do not match. 1. Open the front left door. 2. Remove the incorrect color developer housing. 3. Inst...

  • Page 84

    Printer controller messages 48-20 xerox docuprint 4050/4090/4850/4890/92c nps messages guide 1. Discard purged output. 2. Press the continue button. 3. If the problem persists, call your service representative. F006 xer lost machine clock. There is a cpm, mir or xer board failure. The xer machine cl...

  • Page 85

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-21 f039 hcfr lost machine clock. There is an hcft or cpm board failure or a machine clock signal between cpm and hcfr. 1. Discard purged output. 2. Press the continue button. 3. If problem persists, notify your...

  • Page 86

    Printer controller messages 48-22 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f068 hv power supply shut down due to arc. The power supply has automatically shut down. 1. Press the continue button. 2. Discard purged output. 3. If problem persists, notify your service representative. F0...

  • Page 87

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-23 f127 clean belt readings are out of range 120-250. The belt may need to be replaced. 1. Press the continue button. 2. If problem persists, notify your service representative. F135 iot fails to rephase in 30 ...

  • Page 88

    Printer controller messages 48-24 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f157 output device input jam, late arrival to entry sensor/switch. Stacker entry sensor: 2 bin stacker. Stacker input jam switch: 1 bin stacker/stitcher- stacker output device input jam. 1. Follow instructio...

  • Page 89

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-25 f164 stacker jam, late departure from bin #2 sensor. The paper failed to leave bin 2 in time. 1. Follow instructions on console to locate and clear jam. 2. Close the stacker cover. 3. Press the continue butt...

  • Page 90

    Printer controller messages 48-26 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f178 stacker interlock open. One bin stacker only configuration. The stacker cover is open. 1. Discard the purged output. 2. Close the stacker cover. 3. Press the continue button. F179 stitcher or stacker co...

  • Page 91

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-27 f237 finishing device offline. The finishing device is offline. 1. Discard the purged output. 2. Place the finishing device online. F239 dfa set jam. Dfa set delivery signal not received within the allotted ...

  • Page 92

    Printer controller messages 48-28 xerox docuprint 4050/4090/4850/4890/92c nps messages guide f270 color developer bias voltage out of range. The color developer bias voltage is out of range. 1. Press the continue button. 2. If problem persists, contact your service representative. F271 chopped color...

  • Page 93

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-29 h002 nvm battery failure. There is a non-volatile memory (nvm) failure. 1. Press the continue button. 2. If problem persists, notify your service representative. H014 shared line failure. Cpm could not commu...

  • Page 94

    Printer controller messages 48-30 xerox docuprint 4050/4090/4850/4890/92c nps messages guide h128 toner waste bottle full. The dry ink waste bottle is too full. 1. Press the continue button. 2. If problem persists, notify your service representative. H129 patches for toner control are out of range. ...

  • Page 95

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-31 h311 black developer housing fault. A black developer housing fault has been detected. 1. Press the continue button. 2. If problem persists, notify your service representative. H312 color developer housing f...

  • Page 96

    Printer controller messages 48-32 xerox docuprint 4050/4090/4850/4890/92c nps messages guide h338 esv2 drift fault. An esv2 drift fault has been detected. 1. Press the continue button. 2. If problem persists, notify your service representative. H340 excessive charge loss from charge dicorotron to es...

  • Page 97

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-33 h355 convergence timeout (black toner patch). A convergence timeout has occurred. 1. Press the continue button. 2. If problem persists, notify your service representative. H356 convergence timeout (color ton...

  • Page 98

    Printer controller messages 48-34 xerox docuprint 4050/4090/4850/4890/92c nps messages guide j146 mir self test input failure. There has been an mir board failure or some input signal line is shorted to ground. No action required. If problem persists, notify your service representative. J147 mir sel...

  • Page 99

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-35 j185 stacker elevator fails to reach new position. The stacker elevator failed two successive attempts to reach a new position. No action required. If problem persists, notify your service representative. J1...

  • Page 100

    Printer controller messages 48-36 xerox docuprint 4050/4090/4850/4890/92c nps messages guide j247 transfer assist blade disengage failure. The transfer assist blade function failed to initialize because solenoids did not disengage while level two is nvm enabled. No action required. If problem persis...

  • Page 101

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-37 l051 paper width in tray 1 changed within job. 1. Press the continue button or wait for the fault message to clear automatically. 2. Correct the paper width if necessary. L052 paper width in tray 2 changed w...

  • Page 102

    Printer controller messages 48-38 xerox docuprint 4050/4090/4850/4890/92c nps messages guide p013 gwr lost machine clock. There is a cdm or gwr board failure or a harness problem between cdm and gwr. No action required. If the problem persists, notify your service representative. P016 gwr failed mem...

  • Page 103

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-39 p195 output power from polygon driver board out of range. At least one of the two motor driving signals has malfunctioned. No action required. If the problem persists, notify your service representative. P19...

  • Page 104

    Printer controller messages 48-40 xerox docuprint 4050/4090/4850/4890/92c nps messages guide p209 psp requests sheet retry. System communication. No action required. If the problem persists, notify your service representative. P210 ess print command not received. System communication. No action requ...

  • Page 105

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-41 p292 ess/iot interface fault a failure has occurred in the contoller/printer interface. No action required. If problem persists, notify your service representative. P293 video data error fault. A video data ...

  • Page 106

    Printer controller messages 48-42 xerox docuprint 4050/4090/4850/4890/92c nps messages guide general system messages these messages may appear at the printer controller. The messages occur during general system operations, management of print jobs, and system activities that support the xerox docupr...

  • Page 107

    Printer controller messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 48-43 pcl error: allocating memory the system is allocating memory. No action required. Pcl error: bad font resource the system is unable to provide the font required by your job. Contact your system administrator...

  • Page 108

    Printer controller messages 48-44 xerox docuprint 4050/4090/4850/4890/92c nps messages guide system communication fault, see message at crt this message displays at the docuprint printer. A show status entered at the printer controller may not display any printer messages. This is caused by the prin...

  • Page 109: 49.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 49-1 49. 49 windows workstation messages this chapter alphabetically lists messages that may appear on your workstation monitor when you set up and submit jobs to the docuprint nps. Variable information appears in angle brackets (). “source”...

  • Page 110

    Windows workstation messages 49-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide a matching job ticket has ben found for the selected document file. Retrieve it? The xpps software located a job ticket with the same name as your document file. Source docuprint print submission software do...

  • Page 111

    Windows workstation messages messages guide 49-3 a windows 95 function failed while attempting to browse for a network printer. Windows has run out of memory to run the application or windows encountered an internal error while getting information about the selected network printer. Source docuprint...

  • Page 112

    Windows workstation messages 49-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide an error occurred while sending the file to the print server for this printer. Call the system administrator. There is a problem communicating with the printer. Source docuprint print submission software act...

  • Page 113

    Windows workstation messages messages guide 49-5 an error occurred while the job ticket file was being read. The file is corrupted. You tried to open a job ticket file, but the file has been corrupted. Source docuprint print driver action delete the file and create a new job ticket file. An error oc...

  • Page 114

    Windows workstation messages 49-6 xerox docuprint 4050/4090/4850/4890/92c nps messages guide an exception page can not be added when the paper stock field is set to current value and the “1” of the main stock's fields is set to printer default. You have attempted to add an exception page with an ill...

  • Page 115

    Windows workstation messages messages guide 49-7 an internal initialization error has occurred in the xerox job ticket library. Either your workstation does not have enough memory or you are running more than 20 instances of xerox print submission and xerox print driver application. Source docuprint...

  • Page 116

    Windows workstation messages 49-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide an invalid insert position has been selected. An invalid insert position has been selected. The following are examples of invalid insert positions: zero, first insert at a position > 1, insert past last page...

  • Page 117

    Windows workstation messages messages guide 49-9 bound jobs require a paper length of 11.0 inches (279 mm) or 11.7 inches (297 mm). You selected [bound] for the finishing option but selected a paper size that does not meet the requirements for bound print jobs. Source docuprint print submission soft...

  • Page 118

    Windows workstation messages 49-10 xerox docuprint 4050/4090/4850/4890/92c nps messages guide copies must be 2-50 for uncollated stapled jobs. This message applies to the docutech network publisher 90 only. You selected [uncollated] and one of the stapling options for the finishing options, but ente...

  • Page 119

    Windows workstation messages messages guide 49-11 copies must be 7-125 for uncollated bound jobs. You selected [uncollated] and [bound] for the finishing options, but entered a value in the copies text box outside the available range for uncollated bound jobs. Source docuprint print submission softw...

  • Page 120

    Windows workstation messages 49-12 xerox docuprint 4050/4090/4850/4890/92c nps messages guide do you wish to overwrite the current job ticket with the default values? You selected [new] in the setup window. Source docuprint print driver action select [ok] to reset your current job ticket values to t...

  • Page 121

    Windows workstation messages messages guide 49-13 failed to print the document. An lpr operation timed out waiting for a response. Resend the job. An lpr operation timed-out and the document failed to print. The server to which you are printing may be down or the network may be slow. Source docuprin...

  • Page 122

    Windows workstation messages 49-14 xerox docuprint 4050/4090/4850/4890/92c nps messages guide found printer configuration information in old ini file. Would you like to move the configured printers to the new ini file? Xds has discovered configured printers from an older xerox document submission ap...

  • Page 123

    Windows workstation messages messages guide 49-15 job consisting entirely of transparencies cannot be stapled. [transparency] was selected as the paper stock option but [portrait staple] was selected as the finishing option. Source docuprint print submission software action if you select [transparen...

  • Page 124

    Windows workstation messages 49-16 xerox docuprint 4050/4090/4850/4890/92c nps messages guide one or more stocks have a paper weight that is not between 60 and 413 g/m2. One or more stocks have an invalid paper weight. Source docuprint print submission software action enter a valid weight. Only one ...

  • Page 125

    Windows workstation messages messages guide 49-17 paper stock width must be from 203 mm to 216 mm, and the length must be from 254 mm to 356 mm. An invalid paper stock width or length was specified in the custom size dialog box. Source docuprint print submission software docuprint print driver actio...

  • Page 126

    Windows workstation messages 49-18 xerox docuprint 4050/4090/4850/4890/92c nps messages guide paper stock width must be from 8.00 inches to 8.50 inches, and the length must be from 10.00 inches to 14.02 inches. You specified an invalid paper stock size in the custom size dialog. Source docuprint pri...

  • Page 127

    Windows workstation messages messages guide 49-19 paper stocks wider than 9.0 inches (229 mm) or longer than 14.3 inches (363 mm) cannot be bound or stapled. You selected [bound] or a stapling option for the finishing options but these options are not available for the paper size you are using. Sour...

  • Page 128

    Windows workstation messages 49-20 xerox docuprint 4050/4090/4850/4890/92c nps messages guide some of the settings for paper stocks 2-10 are not permitted for signature jobs. The default setting will be substituted where necessary. You changed the job type from standard to signature. One or more of ...

  • Page 129

    Windows workstation messages messages guide 49-21 the account field may contain: upper case alphabetic characters, numerals 0 through 9, a blank, or the following characters: hyphen(-), slash(/), asterisk(*), plus sign(+), number sign(#), period(.). Invalid characters were entered in the account tex...

  • Page 130

    Windows workstation messages 49-22 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the destination and the document file names must differ. In the filename text box of the destination dialog, you selected your document file or entered the same name as the document file you selected. The x...

  • Page 131

    Windows workstation messages messages guide 49-23 the document cannot be copied to the spool directory on the print server for this printer. The directory does not exist or you do not have access rights. You tried to copy a document to a spool directory that you do not have access rights to. Source ...

  • Page 132

    Windows workstation messages 49-24 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the document could not be printed because the specified print queue does not exist on the print server for this printer. Call the system administrator. You tried to print a document to a print queue that do...

  • Page 133

    Windows workstation messages messages guide 49-25 the file %s is invalid and can not be dropped. Skip this file and continue? One of the files dragged and then dropped onto the main xpps dialog is invalid. The specified file may be corrupted or you do not have read access. You can skip processing of...

  • Page 134

    Windows workstation messages 49-26 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the job name field cannot contain an exclamation point; the job will fault at the printer. Do you want the job name to be automatically modified to remove the exclamation point? You have entered an exclamat...

  • Page 135

    Windows workstation messages messages guide 49-27 the job ticket is invalid. You opened a file that is not a job ticket file, or the job ticket file is corrupt. Source docuprint print submission software docuprint print driver action select another job ticket with the extension .Xjt or recreate the ...

  • Page 136

    Windows workstation messages 49-28 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the local family mask file (.Msk) for this printer does not exist or cannot be opened. It should be located in your windows directory. Notify the system administrator. The configuration file on your system ...

  • Page 137

    Windows workstation messages messages guide 49-29 the necessary product support library is not loaded. The available job ticket features could not be determined. You have to reinstall xpps. The necessary libraries for this print server are not loaded. Source docuprint print submission software docup...

  • Page 138

    Windows workstation messages 49-30 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the page number specified by to exceeds the total number of pages in the job. A page range was specified in the to text box of the special pages dialog box that exceeds the number of pages in the job. Sourc...

  • Page 139

    Windows workstation messages messages guide 49-31 the print & save destination job ticket already exists. Overwrite it? You selected a job destination of print & save and the xpps software has located a previously saved job ticket file. Source docuprint print submission software docuprint print driv...

  • Page 140

    Windows workstation messages 49-32 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the printer setup structure for the xerox job ticket library could not be created and initialized. The xerox pcl5e printer driver could not initialize the job ticket properties because the capabilities of t...

  • Page 141

    Windows workstation messages messages guide 49-33 the reprint or print server file path should not contain a drive specifier. Please enter a valid path and file that exists on the docusp server. Should be no drive specifier for this path. Source docuprint print submission software docuprint print dr...

  • Page 142

    Windows workstation messages 49-34 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the specified file already exists. Overwrite it? An attempt to save a file was made with the same name as an existing file in the destination directory. Source docuprint print driver action either • select ...

  • Page 143

    Windows workstation messages messages guide 49-35 the support libraries that are required for the xerox job ticket library are not the most recent version. You may have to reinstall xpps. The support files required for the docuprint software are an incorrect version. Source docuprint print driver ac...

  • Page 144

    Windows workstation messages 49-36 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the support libraries that are required for the xerox job ticket library could not be loaded. You may have to reinstall xds. Xds is not installed correctly. One or more of the required tbro?W.Dll files in t...

  • Page 145

    Windows workstation messages messages guide 49-37 the weight for paper stock 1 is not between 60 and 413 g/m2. You specified a an invalid paper weight. Source docuprint print driver action specify a paper weight between 60 and 413 g/m2. The windows 95 support libraries could not be loaded. You may h...

  • Page 146

    Windows workstation messages 49-38 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the x image shift must be from -216 mm to 216 mm, and the y image shift must be from -356 mm to 356 mm. You entered an invalid number in the x image shift or the y image shift text box in the setup dialog. ...

  • Page 147

    Windows workstation messages messages guide 49-39 the xerox document submission application cannot be loaded. The resource library file, xpppres.Dll, is the wrong version. You may have to reinstall xds. The resource library file, xpppres.Dll, is the wrong version. Source docuprint print driver actio...

  • Page 148

    Windows workstation messages 49-40 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the xerox job ticket libraries are invalid. You may have to reinstall xpps. One or more of the xpps support libraries are corrupt or are not the most recent version. Source docuprint print driver action res...

  • Page 149

    Windows workstation messages messages guide 49-41 the xerox job ticket library, xppp.Dll, does not recognize this application. You may have to reinstall xds. An implementation error exists in the version of software you are using. Source docuprint print driver action ask your system administrator fo...

  • Page 150

    Windows workstation messages 49-42 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the xerox print driver could not load the xerox connectivity library file, xpppnet.Dll. You may have to reinstall xpps. The xerox connectivity library file, xpppnet.Dll, is the wrong version. Source docupri...

  • Page 151

    Windows workstation messages messages guide 49-43 there have been changes made in the paper stocks dialog. Do you wish to save your changes before exiting the dialog? The paper stocks dialog was entered from one of the following parent dialogs: • chapter starts • blank page inserts • covers • specia...

  • Page 152

    Windows workstation messages 49-44 xerox docuprint 4050/4090/4850/4890/92c nps messages guide this print queue resides on a file server containing a previous version of software. Some job ticket options will not be available. The print queue that you have added to the list of available printers or t...

  • Page 153

    Windows workstation messages messages guide 49-45 transparencies require 1-sided for sides imaged. Please check the stocks being used in the exception pages dialog box. Transparency paper stock is being used by one or more of the exception pages that you have programmed, and you selected [2- sided] ...

  • Page 154

    Windows workstation messages 49-46 xerox docuprint 4050/4090/4850/4890/92c nps messages guide transparency, tab and ordered custom paper stock types require 1-sided for sides imaged. Please check the stocks being used in the exception pages dialog. [transparency], [precut tab], [full cut tab], or [c...

  • Page 155

    Windows workstation messages messages guide 49-47 uncollated transparencies cannot be stapled or bound. You selected [uncollated] as the collation option in the setup dialog and you selected [portrait staple], [landscape staple], [dual staple], or [bound] as the finishing option with a paper stock t...

  • Page 156

    Windows workstation messages 49-48 xerox docuprint 4050/4090/4850/4890/92c nps messages guide xds failed to initialize classes. Close all applications, then exit and restart windows. The docuprint software failed to initialize properly. Source docuprint print driver action close all open application...

  • Page 157

    Windows workstation messages messages guide 49-49 your access rights to the file or directory are insufficient. The minimum rights that are required are write and create. The docutech-ready file could not be saved to the named directory because you do not have write privileges for the directory. Sou...

  • Page 158

    Windows workstation messages 49-50 xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 159: 49.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 49-1 49. 49 windows workstation messages this chapter alphabetically lists messages that may appear on your workstation monitor when you set up and submit jobs to the docuprint nps. Variable information appears in angle brackets (). “source”...

  • Page 160

    Windows workstation messages 49-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide a matching job ticket has ben found for the selected document file. Retrieve it? The xpps software located a job ticket with the same name as your document file. Source docuprint print submission software do...

  • Page 161

    Windows workstation messages messages guide 49-3 a windows 95 function failed while attempting to browse for a network printer. Windows has run out of memory to run the application or windows encountered an internal error while getting information about the selected network printer. Source docuprint...

  • Page 162

    Windows workstation messages 49-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide an error occurred while sending the file to the print server for this printer. Call the system administrator. There is a problem communicating with the printer. Source docuprint print submission software act...

  • Page 163

    Windows workstation messages messages guide 49-5 an error occurred while the job ticket file was being read. The file is corrupted. You tried to open a job ticket file, but the file has been corrupted. Source docuprint print driver action delete the file and create a new job ticket file. An error oc...

  • Page 164

    Windows workstation messages 49-6 xerox docuprint 4050/4090/4850/4890/92c nps messages guide an exception page can not be added when the paper stock field is set to current value and the “1” of the main stock's fields is set to printer default. You have attempted to add an exception page with an ill...

  • Page 165

    Windows workstation messages messages guide 49-7 an internal initialization error has occurred in the xerox job ticket library. Either your workstation does not have enough memory or you are running more than 20 instances of xerox print submission and xerox print driver application. Source docuprint...

  • Page 166

    Windows workstation messages 49-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide an invalid insert position has been selected. An invalid insert position has been selected. The following are examples of invalid insert positions: zero, first insert at a position > 1, insert past last page...

  • Page 167

    Windows workstation messages messages guide 49-9 bound jobs require a paper length of 11.0 inches (279 mm) or 11.7 inches (297 mm). You selected [bound] for the finishing option but selected a paper size that does not meet the requirements for bound print jobs. Source docuprint print submission soft...

  • Page 168

    Windows workstation messages 49-10 xerox docuprint 4050/4090/4850/4890/92c nps messages guide copies must be 2-50 for uncollated stapled jobs. This message applies to the docutech network publisher 90 only. You selected [uncollated] and one of the stapling options for the finishing options, but ente...

  • Page 169

    Windows workstation messages messages guide 49-11 copies must be 7-125 for uncollated bound jobs. You selected [uncollated] and [bound] for the finishing options, but entered a value in the copies text box outside the available range for uncollated bound jobs. Source docuprint print submission softw...

  • Page 170

    Windows workstation messages 49-12 xerox docuprint 4050/4090/4850/4890/92c nps messages guide do you wish to overwrite the current job ticket with the default values? You selected [new] in the setup window. Source docuprint print driver action select [ok] to reset your current job ticket values to t...

  • Page 171

    Windows workstation messages messages guide 49-13 failed to print the document. An lpr operation timed out waiting for a response. Resend the job. An lpr operation timed-out and the document failed to print. The server to which you are printing may be down or the network may be slow. Source docuprin...

  • Page 172

    Windows workstation messages 49-14 xerox docuprint 4050/4090/4850/4890/92c nps messages guide found printer configuration information in old ini file. Would you like to move the configured printers to the new ini file? Xds has discovered configured printers from an older xerox document submission ap...

  • Page 173

    Windows workstation messages messages guide 49-15 job consisting entirely of transparencies cannot be stapled. [transparency] was selected as the paper stock option but [portrait staple] was selected as the finishing option. Source docuprint print submission software action if you select [transparen...

  • Page 174

    Windows workstation messages 49-16 xerox docuprint 4050/4090/4850/4890/92c nps messages guide one or more stocks have a paper weight that is not between 60 and 413 g/m2. One or more stocks have an invalid paper weight. Source docuprint print submission software action enter a valid weight. Only one ...

  • Page 175

    Windows workstation messages messages guide 49-17 paper stock width must be from 203 mm to 216 mm, and the length must be from 254 mm to 356 mm. An invalid paper stock width or length was specified in the custom size dialog box. Source docuprint print submission software docuprint print driver actio...

  • Page 176

    Windows workstation messages 49-18 xerox docuprint 4050/4090/4850/4890/92c nps messages guide paper stock width must be from 8.00 inches to 8.50 inches, and the length must be from 10.00 inches to 14.02 inches. You specified an invalid paper stock size in the custom size dialog. Source docuprint pri...

  • Page 177

    Windows workstation messages messages guide 49-19 paper stocks wider than 9.0 inches (229 mm) or longer than 14.3 inches (363 mm) cannot be bound or stapled. You selected [bound] or a stapling option for the finishing options but these options are not available for the paper size you are using. Sour...

  • Page 178

    Windows workstation messages 49-20 xerox docuprint 4050/4090/4850/4890/92c nps messages guide some of the settings for paper stocks 2-10 are not permitted for signature jobs. The default setting will be substituted where necessary. You changed the job type from standard to signature. One or more of ...

  • Page 179

    Windows workstation messages messages guide 49-21 the account field may contain: upper case alphabetic characters, numerals 0 through 9, a blank, or the following characters: hyphen(-), slash(/), asterisk(*), plus sign(+), number sign(#), period(.). Invalid characters were entered in the account tex...

  • Page 180

    Windows workstation messages 49-22 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the destination and the document file names must differ. In the filename text box of the destination dialog, you selected your document file or entered the same name as the document file you selected. The x...

  • Page 181

    Windows workstation messages messages guide 49-23 the document cannot be copied to the spool directory on the print server for this printer. The directory does not exist or you do not have access rights. You tried to copy a document to a spool directory that you do not have access rights to. Source ...

  • Page 182

    Windows workstation messages 49-24 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the document could not be printed because the specified print queue does not exist on the print server for this printer. Call the system administrator. You tried to print a document to a print queue that do...

  • Page 183

    Windows workstation messages messages guide 49-25 the file %s is invalid and can not be dropped. Skip this file and continue? One of the files dragged and then dropped onto the main xpps dialog is invalid. The specified file may be corrupted or you do not have read access. You can skip processing of...

  • Page 184

    Windows workstation messages 49-26 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the job name field cannot contain an exclamation point; the job will fault at the printer. Do you want the job name to be automatically modified to remove the exclamation point? You have entered an exclamat...

  • Page 185

    Windows workstation messages messages guide 49-27 the job ticket is invalid. You opened a file that is not a job ticket file, or the job ticket file is corrupt. Source docuprint print submission software docuprint print driver action select another job ticket with the extension .Xjt or recreate the ...

  • Page 186

    Windows workstation messages 49-28 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the local family mask file (.Msk) for this printer does not exist or cannot be opened. It should be located in your windows directory. Notify the system administrator. The configuration file on your system ...

  • Page 187

    Windows workstation messages messages guide 49-29 the necessary product support library is not loaded. The available job ticket features could not be determined. You have to reinstall xpps. The necessary libraries for this print server are not loaded. Source docuprint print submission software docup...

  • Page 188

    Windows workstation messages 49-30 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the page number specified by to exceeds the total number of pages in the job. A page range was specified in the to text box of the special pages dialog box that exceeds the number of pages in the job. Sourc...

  • Page 189

    Windows workstation messages messages guide 49-31 the print & save destination job ticket already exists. Overwrite it? You selected a job destination of print & save and the xpps software has located a previously saved job ticket file. Source docuprint print submission software docuprint print driv...

  • Page 190

    Windows workstation messages 49-32 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the printer setup structure for the xerox job ticket library could not be created and initialized. The xerox pcl5e printer driver could not initialize the job ticket properties because the capabilities of t...

  • Page 191

    Windows workstation messages messages guide 49-33 the reprint or print server file path should not contain a drive specifier. Please enter a valid path and file that exists on the docusp server. Should be no drive specifier for this path. Source docuprint print submission software docuprint print dr...

  • Page 192

    Windows workstation messages 49-34 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the specified file already exists. Overwrite it? An attempt to save a file was made with the same name as an existing file in the destination directory. Source docuprint print driver action either • select ...

  • Page 193

    Windows workstation messages messages guide 49-35 the support libraries that are required for the xerox job ticket library are not the most recent version. You may have to reinstall xpps. The support files required for the docuprint software are an incorrect version. Source docuprint print driver ac...

  • Page 194

    Windows workstation messages 49-36 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the support libraries that are required for the xerox job ticket library could not be loaded. You may have to reinstall xds. Xds is not installed correctly. One or more of the required tbro?W.Dll files in t...

  • Page 195

    Windows workstation messages messages guide 49-37 the weight for paper stock 1 is not between 60 and 413 g/m2. You specified a an invalid paper weight. Source docuprint print driver action specify a paper weight between 60 and 413 g/m2. The windows 95 support libraries could not be loaded. You may h...

  • Page 196

    Windows workstation messages 49-38 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the x image shift must be from -216 mm to 216 mm, and the y image shift must be from -356 mm to 356 mm. You entered an invalid number in the x image shift or the y image shift text box in the setup dialog. ...

  • Page 197

    Windows workstation messages messages guide 49-39 the xerox document submission application cannot be loaded. The resource library file, xpppres.Dll, is the wrong version. You may have to reinstall xds. The resource library file, xpppres.Dll, is the wrong version. Source docuprint print driver actio...

  • Page 198

    Windows workstation messages 49-40 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the xerox job ticket libraries are invalid. You may have to reinstall xpps. One or more of the xpps support libraries are corrupt or are not the most recent version. Source docuprint print driver action res...

  • Page 199

    Windows workstation messages messages guide 49-41 the xerox job ticket library, xppp.Dll, does not recognize this application. You may have to reinstall xds. An implementation error exists in the version of software you are using. Source docuprint print driver action ask your system administrator fo...

  • Page 200

    Windows workstation messages 49-42 xerox docuprint 4050/4090/4850/4890/92c nps messages guide the xerox print driver could not load the xerox connectivity library file, xpppnet.Dll. You may have to reinstall xpps. The xerox connectivity library file, xpppnet.Dll, is the wrong version. Source docupri...

  • Page 201

    Windows workstation messages messages guide 49-43 there have been changes made in the paper stocks dialog. Do you wish to save your changes before exiting the dialog? The paper stocks dialog was entered from one of the following parent dialogs: • chapter starts • blank page inserts • covers • specia...

  • Page 202

    Windows workstation messages 49-44 xerox docuprint 4050/4090/4850/4890/92c nps messages guide this print queue resides on a file server containing a previous version of software. Some job ticket options will not be available. The print queue that you have added to the list of available printers or t...

  • Page 203

    Windows workstation messages messages guide 49-45 transparencies require 1-sided for sides imaged. Please check the stocks being used in the exception pages dialog box. Transparency paper stock is being used by one or more of the exception pages that you have programmed, and you selected [2- sided] ...

  • Page 204

    Windows workstation messages 49-46 xerox docuprint 4050/4090/4850/4890/92c nps messages guide transparency, tab and ordered custom paper stock types require 1-sided for sides imaged. Please check the stocks being used in the exception pages dialog. [transparency], [precut tab], [full cut tab], or [c...

  • Page 205

    Windows workstation messages messages guide 49-47 uncollated transparencies cannot be stapled or bound. You selected [uncollated] as the collation option in the setup dialog and you selected [portrait staple], [landscape staple], [dual staple], or [bound] as the finishing option with a paper stock t...

  • Page 206

    Windows workstation messages 49-48 xerox docuprint 4050/4090/4850/4890/92c nps messages guide xds failed to initialize classes. Close all applications, then exit and restart windows. The docuprint software failed to initialize properly. Source docuprint print driver action close all open application...

  • Page 207

    Windows workstation messages messages guide 49-49 your access rights to the file or directory are insufficient. The minimum rights that are required are write and create. The docutech-ready file could not be saved to the named directory because you do not have write privileges for the directory. Sou...

  • Page 208

    Windows workstation messages 49-50 xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 209: 50.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 50-1 50. 50 macintosh workstation messages this chapter shows messages that may appear on your monitor when you submit jobs to the docuprint nps. Variable information appears in angle brackets (). When more than one action is specified, perf...

  • Page 210

    Macintosh workstation messages 50-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide jpm down. The appletalk connection between your workstation and the printer controller may be lost. Action write down the message and ask your system administrator to check the connection. The system may n...

  • Page 211

    Macintosh workstation messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 50-3 the selected ticket is not valid. The previous ticket remains in effect 002029 the default job ticket selected in the user preferences dialog box is invalid. Action use “show additional files” to locate th...

  • Page 212

    Macintosh workstation messages 50-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 213: 50.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 50-1 50. 50 macintosh workstation messages this chapter shows messages that may appear on your monitor when you submit jobs to the docuprint nps. Variable information appears in angle brackets (). When more than one action is specified, perf...

  • Page 214

    Macintosh workstation messages 50-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide jpm down. The appletalk connection between your workstation and the printer controller may be lost. Action write down the message and ask your system administrator to check the connection. The system may n...

  • Page 215

    Macintosh workstation messages xerox docuprint 4050/4090/4850/4890/92c nps messages guide 50-3 the selected ticket is not valid. The previous ticket remains in effect 002029 the default job ticket selected in the user preferences dialog box is invalid. Action use “show additional files” to locate th...

  • Page 216

    Macintosh workstation messages 50-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide.

  • Page 217: 51.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 51-1 51. 51 dos workstation messages this chapter shows messages that may appear on your monitor when you submit jobs to the docuprint nps from a dos workstation. Variable information appears in angle brackets (). When more than one action i...

  • Page 218

    Dos workstation messages 51-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide can’t add file to internal table: there is an internal error, probably due to a lack of memory. Action write down the message. Contact your system administrator and verify that your system meets the minimum conf...

  • Page 219

    Dos workstation messages messages guide 51-3 couldn’t encode job ticket to file an internal error occurred while the docuprint nps printer was writing to a local temporary file. Action write down the message and contact your system administrator. Couldn’t initialize internal table there is an intern...

  • Page 220

    Dos workstation messages 51-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide error getting unique data filename the print command was entered, but an internal error occurred while the system was creating a unique filename. Action write down the message and contact your system administrat...

  • Page 221

    Dos workstation messages messages guide 51-5 jobticket__overlay() the print command was entered, but an internal error occurred. Action write down the message and contact your service representative. Job ticket__setdispositions() the print command was entered, but an internal error occurred. Action ...

  • Page 222

    Dos workstation messages 51-6 xerox docuprint 4050/4090/4850/4890/92c nps messages guide lpr:tab__2__ps: copy file is too large the lpr command was entered, but the job is too large for it. This is a limitation of the lpr command, not the docuprint print job utility. Action allocate more space on th...

  • Page 223

    Dos workstation messages messages guide 51-7 server or directory unreachable you entered the listjob, listq, or print command, but the software couldn’t communicate with the printer controller. Action write down the message. Ask your system administrator to check communication between your workstati...

  • Page 224

    Dos workstation messages 51-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide unable to find server name in entering the print command, a valid value for the -server option was not specified. Action reenter the print command, making sure you specify a valid value for this option. Refer to...

  • Page 225: 51.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 51-1 51. 51 dos workstation messages this chapter shows messages that may appear on your monitor when you submit jobs to the docuprint nps from a dos workstation. Variable information appears in angle brackets (). When more than one action i...

  • Page 226

    Dos workstation messages 51-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide can’t add file to internal table: there is an internal error, probably due to a lack of memory. Action write down the message. Contact your system administrator and verify that your system meets the minimum conf...

  • Page 227

    Dos workstation messages messages guide 51-3 couldn’t encode job ticket to file an internal error occurred while the docuprint nps printer was writing to a local temporary file. Action write down the message and contact your system administrator. Couldn’t initialize internal table there is an intern...

  • Page 228

    Dos workstation messages 51-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide error getting unique data filename the print command was entered, but an internal error occurred while the system was creating a unique filename. Action write down the message and contact your system administrat...

  • Page 229

    Dos workstation messages messages guide 51-5 jobticket__overlay() the print command was entered, but an internal error occurred. Action write down the message and contact your service representative. Job ticket__setdispositions() the print command was entered, but an internal error occurred. Action ...

  • Page 230

    Dos workstation messages 51-6 xerox docuprint 4050/4090/4850/4890/92c nps messages guide lpr:tab__2__ps: copy file is too large the lpr command was entered, but the job is too large for it. This is a limitation of the lpr command, not the docuprint print job utility. Action allocate more space on th...

  • Page 231

    Dos workstation messages messages guide 51-7 server or directory unreachable you entered the listjob, listq, or print command, but the software couldn’t communicate with the printer controller. Action write down the message. Ask your system administrator to check communication between your workstati...

  • Page 232

    Dos workstation messages 51-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide unable to find server name in entering the print command, a valid value for the -server option was not specified. Action reenter the print command, making sure you specify a valid value for this option. Refer to...

  • Page 233: 52.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 52-1 52. 52 unix workstation messages this chapter shows messages that may appear on your monitor when you submit jobs to the docuprint nps. Variable information appears in angle brackets (). When more than one action is specified, perform t...

  • Page 234

    Unix workstation messages 52-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide can’t add file to internal table: there is an internal error, possibly due to a lack of memory. Action write down the message. Contact your system administrator and verify that your system meets the minimum con...

  • Page 235

    Unix workstation messages messages guide 52-3 can’t open local printer file: your software is missing an internal file that is needed for printing. Action verify that the directory /usr/spool/xerox/qtmp exists and that you have read and write access to it. Ask your system administrator to verify tha...

  • Page 236

    Unix workstation messages 52-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide error copying standard-input your software is missing an internal file that is needed for printing. Action verify that the directory /usr/spool/xerox/qtmp exists and that you have read and write access to it. A...

  • Page 237

    Unix workstation messages messages guide 52-5 jobticket__decodeaxjt() the print command was entered, but an internal error occurred. Action write down the message and contact your service representative. Jobticket error for option: the print command was entered, but an internal error occurred, proba...

  • Page 239

    Unix workstation messages messages guide 52-7 print request not forwarded, server or directory unreachable the listjob, listq, or print command was entered, but the software couldn’t communicate with the printer controller. Action write down the message. Ask your system administrator to check commun...

  • Page 240

    Unix workstation messages 52-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide unable to find listfile in entering the print command, no value for the -listfile option was specified. Action reenter the command, making sure you specify a value for this option. Refer to the guide to submitt...

  • Page 241: 52.

    Xerox docuprint 4050/4090/4850/4890/92c nps messages guide 52-1 52. 52 unix workstation messages this chapter shows messages that may appear on your monitor when you submit jobs to the docuprint nps. Variable information appears in angle brackets (). When more than one action is specified, perform t...

  • Page 242

    Unix workstation messages 52-2 xerox docuprint 4050/4090/4850/4890/92c nps messages guide can’t add file to internal table: there is an internal error, possibly due to a lack of memory. Action write down the message. Contact your system administrator and verify that your system meets the minimum con...

  • Page 243

    Unix workstation messages messages guide 52-3 can’t open local printer file: your software is missing an internal file that is needed for printing. Action verify that the directory /usr/spool/xerox/qtmp exists and that you have read and write access to it. Ask your system administrator to verify tha...

  • Page 244

    Unix workstation messages 52-4 xerox docuprint 4050/4090/4850/4890/92c nps messages guide error copying standard-input your software is missing an internal file that is needed for printing. Action verify that the directory /usr/spool/xerox/qtmp exists and that you have read and write access to it. A...

  • Page 245

    Unix workstation messages messages guide 52-5 jobticket__decodeaxjt() the print command was entered, but an internal error occurred. Action write down the message and contact your service representative. Jobticket error for option: the print command was entered, but an internal error occurred, proba...

  • Page 247

    Unix workstation messages messages guide 52-7 print request not forwarded, server or directory unreachable the listjob, listq, or print command was entered, but the software couldn’t communicate with the printer controller. Action write down the message. Ask your system administrator to check commun...

  • Page 248

    Unix workstation messages 52-8 xerox docuprint 4050/4090/4850/4890/92c nps messages guide unable to find listfile in entering the print command, no value for the -listfile option was specified. Action reenter the command, making sure you specify a value for this option. Refer to the guide to submitt...