Xerox 7700 Advanced Features And Troubleshooting Manual

Summary of 7700

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    P h a s e r ® 7 7 0 0 c o l o r p r i n t e r advanced features and troubleshooting manual.

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    Phaser ® 7700 color printer advanced features and troubleshooting manual september 2001.

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    Copyright ©, 2001, xerox corporation. Unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form without permission of xerox corporation. Phaser ® , phasershare ® , the tekcolor ® icon, made for each other ® , docuprint ®...

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    Advanced features and troubleshooting manual iii contents advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 print quality modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

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    Iv phaser 7700 color printer printing a list of resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 printer management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 centreware is printer m...

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    Advanced features and troubleshooting manual v specifications for the phaser 7700 color printer . . . . . . . . . . . . . . . . . . . . . . . 56 regulatory information for phaser 7700 color printers . . . . . . . . . . . . . . . . . 58 canadian emc (electromagnetic compatibility) regulatory standard...

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    Advanced features and troubleshooting manual 1 advanced features advanced features your phaser 7700 color printer comes with many useful features to help you create the best possible printed documents. You can access the printer features in the printer driver, which you use when you send a print job...

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    2 phaser 7700 color printer advanced features print quality modes you can choose between different print quality modes to obtain the best combination of speed and print quality for your job. * approximate number of pages per minute does not include image-processing time. Paper types other than laser...

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    Advanced features and troubleshooting manual 3 advanced features tekcolor ™ color corrections you can select a color correction to match particular press specifications or match your computer screen’s colors. Otherwise, select automatic to let the printer automatically pick the best color correction...

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    4 phaser 7700 color printer advanced features secure prints, proof prints, and saved prints you can choose one of the following special job types: ■ secure print: print confidential documents; your four-digit numerical password (pin)-protected jobs are stored on the printer’s hard disk drive. The jo...

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    Advanced features and troubleshooting manual 5 advanced features 5. Scroll to the correct number for the first digit of the pin (4-digit password) by pressing the down arrow or up arrow key. Note if you entered less than four digits in the driver’s password field, enter zeros before your pin (passwo...

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    6 phaser 7700 color printer advanced features separation pages you can have the printer insert a separation page (a divider page) after a print job, between copies of a print job, or between individual pages of a print job. You can also specify the tray/source to use for the separation pages. You ca...

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    Advanced features and troubleshooting manual 7 advanced features n-up when printing a multiple-page document, you can choose to print more than one page on a single sheet of paper. You can choose to print one, two, four, six, nine, or 16 pages per sheet. When you print more than one page on a sheet,...

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    8 phaser 7700 color printer advanced features when you choose print booklet style, you can also specify the creep and gutter. The gutter is the horizontal distance from the fold to the page image (in points). The creep is the distance that page images are shifted inward (in 10ths of a point); this c...

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    Advanced features and troubleshooting manual 9 advanced features ■ windows nt driver: from the properties tab, select the advanced tab. Under document options and postscript options, select either yes or no for mirrored output and negative output. ■ laserwriter 8.6 or 8.7 driver: from the file menu,...

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    10 phaser 7700 color printer advanced features ■ windows 95 / windows 98 postscript driver: on the setup tab, click the more layout options button, and then click the watermark button to display the watermarks dialog box. ■ windows 2000 driver: from the layout tab or paper/quality tab, click the adv...

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    Advanced features and troubleshooting manual 11 color and color sampler charts color and color sampler charts you can have the colors on your print match particular press specifications or match your computer screen’s colors. To do this, pick a color correction in the printer driver; see page 3 for ...

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    12 phaser 7700 color printer color and color sampler charts each color sampler chart is several pages long. Either: ■ print them in panels and connect them to form a wall chart ■ print them and place them in a binder for easy reference note for information on printing the pantone color sampler chart...

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    Advanced features and troubleshooting manual 13 color and color sampler charts 7. Scroll to the desired print quality mode by pressing the down arrow key. 8. Press the ok key to select that print quality mode. 9. Return to the job defaults menu by pressing the back key. 10. Scroll to set tekcolor co...

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    14 phaser 7700 color printer color and color sampler charts printing the color sampler charts with utility files from a macintosh 1. To print the color sampler charts with utility files, use the apple printer utility. For information about installing the apple printer utility, refer to page 37. 2. D...

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    Advanced features and troubleshooting manual 15 color and color sampler charts pantone colors pantone color files for your printer include printer-specific color library files for some specific applications and a file to print the pantone color sampler chart. For the latest information on color libr...

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    16 phaser 7700 color printer color and color sampler charts installing the pantone color files to install the files from the web: 1. Start your web browser (such as netscape navigator or internet explorer). 2. Enter the following web address: www.Xerox.Com/officeprinting/ 3. Choose the phaser 7700 p...

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    Advanced features and troubleshooting manual 17 color and color sampler charts printing the pantone color chart from a pc to print individual pages from the pantone color chart, use acrobat reader: 1. To install acrobat reader, if it is not already installed, insert the printer’s cd-rom in your comp...

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    18 phaser 7700 color printer color and color sampler charts adjusting color balance over the life of the printer, colors may change. For example, reds may begin to take on a purple cast, or blues may take on a green cast. This can happen during the normal use of a color printer, during set-up or whe...

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    Advanced features and troubleshooting manual 19 color and color sampler charts restore previous settings you can return the color settings to the ones that existed before you saved the last color balance adjustments. 1. On the front panel, scroll to the support menu by pressing the up or down arrow ...

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    20 phaser 7700 color printer phaserprint plug-in for photoshop phaserprint plug-in for photoshop the phaserprint™ plug-in, included on the printer’s cd-rom, operates within the photoshop application on macintosh computers. With phaserprint, you can improve image transfer time and gain easy access to...

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    Advanced features and troubleshooting manual 21 phaserprint plug-in for photoshop 3. From photoshop’s mode menu, select one of the following image modes supported by phaserprint: ■ grayscale ■ indexed color ■ rgb color ■ cmyk color ■ lab color 4. From the file menu, select export and then select pha...

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    22 phaser 7700 color printer fonts fonts your phaser 7700 color printer uses the following types of fonts: ■ resident fonts ■ fonts downloaded onto the hard drive ■ fonts downloaded into memory ■ fonts downloaded with your print job from the application atm (adobe type manager) software helps your c...

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    Advanced features and troubleshooting manual 23 fonts carta chicago clarendon clarendon-bold clarendon-light cooperblack cooperblack-italic copperplate-thirtythreebc copperplate-thirtytwobc coronet-regular courier courier-bold courier-boldoblique courier-oblique eurostile eurostile-bold eurostile-bo...

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    24 phaser 7700 color printer fonts lubalingraph-book lubalingraph-bookoblique lubalingraph-demi lubalingraph-demioblique marigold monalisa-recut monaco newcenturyschlbk-bold newcenturyschlbk-bolditalic newcenturyschlbk-italic newcenturyschlbk-roman newyork notdeffont optima optima-bold optima-boldit...

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    Advanced features and troubleshooting manual 25 fonts resident typefaces (pcl5c) for pcl5c (printer command language) printing, the printer supports courier, times, and universe typefaces in medium, bold, italic medium, and italic bold. In addition, there are 46 pcl fonts. The printer port must be s...

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    26 phaser 7700 color printer fonts before printing, make sure that the fonts specified in your document are installed in the printer or are set up correctly. If you request a font in an application that is not resident in the printer, is not correctly installed, or is not downloaded from the applica...

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    Advanced features and troubleshooting manual 27 fonts 8. For destination, select the download location: either the printer’s memory or the hard disk. 9. To download the fonts in the list, click the send button. Note to remove downloaded fonts from the printer, follow steps 2 through 5, highlight the...

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    28 phaser 7700 color printer fonts 2. Start the apple printer utility by double-clicking the icon (in the phasertools folder on your computer’s hard disk). 3. In the printer selector dialog box: a. Under appletalk zones, select your printer’s zone. B. Under printers, select your phaser 7700 color pr...

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    Advanced features and troubleshooting manual 29 printer management printer management you can configure and manage your printer: ■ on the front panel ■ using centreware is printer management software ■ through usage profile reports, which can be emailed when the printer needs attention (such as need...

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    30 phaser 7700 color printer printer management usage profile a usage profile report provides a proactive strategy for service, maintenance, and administration of your printer. With usage profile, you can keep track of most printer parameters in detail. The usage profile helps you predict the orderi...

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    Advanced features and troubleshooting manual 31 printer management 3. Specify the text and message text for the email: a. On the mailinx alerts page, click the mailinx message settings link. B. For each recipient, specify the subject text and message text for the emails or choose default to have the...

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    32 phaser 7700 color printer printer management operational features the printer’s startup page by default, the printer produces a startup page each time the printer is turned on or reset. If desired, you can disable the startup page. There are three methods for turning on/turning off the startup pa...

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    Advanced features and troubleshooting manual 33 printer management protected mode for the front panel menus you can have the printer enter "protected mode" to prevent users from changing front panel settings that may impact the prints of other users. Instead, users select printing features, such as ...

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    34 phaser 7700 color printer printer management sysstart job execution a startup file (sysstart) is automatically run when you turn on or reset the printer. The japanese, chinese and korean fonts are loaded from the phaser hard drive when this file is executed. To customize the startup, use usrstart...

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    Advanced features and troubleshooting manual 35 printer management to turn intelligent ready mode on or off from the printer’s front panel: 1. With menus highlighted, press the ok key. 2. Scroll to the printer setup menu by pressing the up arrow or down arrow key. 3. Press the ok key. 4. Scroll to i...

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    36 phaser 7700 color printer printer management automatic tray switching when your printer has a lower paper tray assembly or a high capacity feeder, you can easily run large jobs without having to replace paper so often. The printer automatically takes paper from the next tray when the first tray r...

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    Advanced features and troubleshooting manual 37 printer utilities printer utilities in addition to using the printer’s front panel or the options in a supported driver, the printer’s utility files offer another method for changing the way the printer operates. Some utility files control print featur...

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    38 phaser 7700 color printer printer utilities utility files on the xerox web site on the xerox color printer web site, you can explore options such as customer support, documents, and new product information. New and updated information is always being added, so check the web site frequently. Acces...

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    Advanced features and troubleshooting manual 39 printer utilities downloading utility files from a macintosh use the apple printer utility to download files from your macintosh to the printer. To download postscript utility files to the printer: 1. From the phasertools folder on your computer’s hard...

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    40 phaser 7700 color printer printer utilities using the apple printer utility to perform other tasks in addition to downloading postscript files and fonts, you can use the apple printer utility to perform the following specialized tasks: ■ turning on/off the startup page ■ changing the printer’s ap...

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    Advanced features and troubleshooting manual 41 printer utilities downloading utility files from a pc downloading files from windows 95/windows 98/windows me 1. Select the utility file you want to send to the printer, for example reset.Ps. 2. In the taskbar on your screen, click start, then programs...

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    42 phaser 7700 color printer printer utilities ■ for netware 3.Xx and netware 4.Xx bindery queues: capture q= [queue_name] l=[port] nb nff nt where queue_name is the name of the queue to be captured, and port is the virtual port to capture to, such as lpt3. Also, nb is no banners, nff is no form fee...

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    Advanced features and troubleshooting manual 43 printer utilities ■ ipx and appletalk ports require the redefinition of the lptx port to the network path through the use of the net use command. Net use lpt1 \\server_name\queue_name for example: net use lpt1 \w_server\phaser or: net use lpt2 \t_s...

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    44 phaser 7700 color printer troubleshooting phaser 7700 color printers troubleshooting phaser 7700 color printers getting help refer to the following resources for information about your printer: ■ printer cd-rom ■ advanced network management tools cd-rom ■ printer’s front panel and internal pages ...

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    Advanced features and troubleshooting manual 45 troubleshooting phaser 7700 color printers printer’s front panel and internal pages you can press the information key at any time to get additional information about the message displayed on the front panel. On the printer’s front panel, use the printa...

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    46 phaser 7700 color printer troubleshooting phaser 7700 color printers xerox web sites www.Xerox.Com/officeprinting/ ■ product and supplies information ■ downloading printer drivers ■ finding your local reseller ■ online documentation www.Xerox.Com/officeprinting/infosmart/ the infosmart™ knowledge...

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    Advanced features and troubleshooting manual 47 troubleshooting phaser 7700 color printers indicator light problems status indicator light is off the printer is turned off, is not ready, is disabled, or has detected an error. ■ make sure that the printer is plugged in and turned on. ■ do not plug th...

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    48 phaser 7700 color printer troubleshooting phaser 7700 color printers problems with automatic two-sided printing output is single-sided ■ make sure that you have selected two-sided printing in the printer driver. ■ maker sure that your paper weight meets the following requirement: 64-105 g/m 2 (17...

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    Advanced features and troubleshooting manual 49 troubleshooting phaser 7700 color printers 4. In the label options dialog box, select all of the following, depending on label size: letter-size: a. Printer: laser and ink-jet b. Label products: avery standard c. Select the label size corresponding to ...

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    50 phaser 7700 color printer troubleshooting phaser 7700 color printers print quality problems ■ maintain a stable temperature and relative humidity for the printer. See calibrate for paper on page 52. ■ use only the paper recommended for this printer; see the phaser 7700 color printer user guide. ■...

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    Advanced features and troubleshooting manual 51 troubleshooting phaser 7700 color printers prints have dull, faded colors ■ when printing transparencies, only use phaser 7700 transparency film, which has been specially formulated for use in this printer, and make sure that you have selected transpar...

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    52 phaser 7700 color printer troubleshooting phaser 7700 color printers calibrate for paper if you are not satisfied with the print quality on the paper that you are using, you can calibrate the phaser 7700 color printer for the specific paper type that you are using. Calibrating paper can change yo...

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    Advanced features and troubleshooting manual 53 troubleshooting phaser 7700 color printers ■ make sure you have selected page setup after changing printers. ■ ensure that the multi-purpose tray (mpt) guides and the paper tray guides are correctly set. Problems printing from a specific application ■ ...

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    54 phaser 7700 color printer troubleshooting phaser 7700 color printers preventing media jams use the following guidelines to prevent media jams inside the printer. ■ make sure the printer is on a flat, level surface. ■ do not add media above the tray’s fill line. ■ ensure that the paper guides are ...

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    Advanced features and troubleshooting manual 55 troubleshooting phaser 7700 color printers calibrate margins you can print a calibration reference page to evaluate if left and right margins need to be adjusted and by how much. Print the calibrate margins page and follow the instructions to calibrate...

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    56 phaser 7700 color printer specifications for the phaser 7700 color printer specifications for the phaser 7700 color printer temperature operating: 10 degrees c to 32 degrees c (50 degrees f to 90 degrees f) non-operating: -30 degrees c to +50 degrees c (-22 degrees f to 122 degrees f) humidity op...

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    Advanced features and troubleshooting manual 57 specifications for the phaser 7700 color printer dimensions of the printer with the optional lower tray assembly height: 857 mm (33.7 in.) depth: 682 mm (26.9 in.) width: 644 mm (25.4 in.) sound level sound power (l w a d ) printing: l wa d = 6.9 bels ...

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    58 phaser 7700 color printer regulatory information for phaser 7700 color printers regulatory information for phaser 7700 color printers the equipment described in this manual generates and uses radio frequency energy. If it is not installed properly in strict accordance with xerox's instructions, i...

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    Advanced features and troubleshooting manual 59 regulatory information for phaser 7700 color printers xerox corporation, declares, under our sole responsibility that the phaser 7700 color laser printer (z7700) to which this declaration relates, is in conformity with the following standards and other...

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    Advanced features and troubleshooting manual 61 a adobe photoshop plug-in 20 altitude, operating range 56 automatic color correction 3 automatic tray switching 36 b black and white color correction 3 black density adjusting 18 booklet printing 7 c cd-rom for printer 44 centreware is 46 centreware is...

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    62 phaser 7700 color printer m macintosh utility files 39 color samplers 14 font sampler 14, 27 menu long 33 menu short 33 manuals 44 margins calibrate 55 media jams output after clearing 54 preventing 54 menu long, macintosh utility file 33 menu short, macintosh utility file 33 menulong.Ps, pc util...

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    Advanced features and troubleshooting manual 63 troubleshooting black and white prints instead of color 51 duplex 48 front panel messages 47 labels are printed on wrong side 48 labels printing on wrong side 48 letterhead paper printing on wrong side 48 paper jams, preventing 54 print quality problem...

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