Xerox DocuColor 5000AP User Manual - page 84
DocuColor 5000AP User Guide
4-30
4. Accessories
Stacker/stapler Maintenance
Cleaning the stacker/stapler
Do not clean any area inside of the stacker/stapler unless
otherwise directed by Xerox. If the stacker/stapler covers require
cleaning, dampen a paper towel or soft, clean cloth with a liquid,
nonabrasive glass cleaner or water.
To avoid damage to the stacker/stapler, do not pour or spray the
cleaner or water directly onto the stacker/stapler. Always apply the
liquid to the cloth first.
Do not use any other cleaners or solvents on the stacker/stapler or
they may interact with the paint on the covers, eventually causing
the paint to peel.
Problem Solving
If after reviewing the Problems and following the recommended
solutions the problem persists, call for assistance.
Problem
Cause
Solution
Fault Code 112-100
Jam indicated in
stacker/stapler, but
actually is in the Exit
Module.
Jammed Paper not
visible in stacker/stapler,
and fault code does not
clear after opening and
closing stacker/stapler
door.
•
Open the stacker/stapler door.
•
Jammed paper is not visible in the area indicated.
Close the stacker/stapler door.
•
The UI indicates a jam in the Exit Module. Open
the Exit Module and clear any visible sheets.
•
Open and close the stacker/stapler door.
•
Clear any other areas indicated on the UI.
Fault Code 112-100
Jam indicated in
stacker/stapler.
No visible jams in
stacker/stapler
because sheet is
located over the Exit
Module sensor.
Paper jammed between
Exit Module and
stacker/stapler sensors
•
Open the stacker/stapler door.
•
Jammed paper is not visible in the area indicated.
Close the stacker/stapler door.
•
If the fault code remains, open the Exit Module. No
jammed sheets are visible.
•
Undock the stacker/stapler. Find the jammed
sheet between the Exit Module and the
stacker/stapler. Refer to the Note below this table
for information on how to undock the
stacker/stapler.
•
Clear any other areas indicated on the UI.