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  5. User Manual

Xerox DocuPrint 205 User Manual

Other manuals for DocuPrint 205: Operation Manual, Settings Manual
Manual is about: Xerox Printers User Guide

Summary of DocuPrint 205

  • Page 1

    Docuprint 205/255/305 user guide.

  • Page 2

    Adobe, the adobe logo, postscript, postscript 3 and the postscript logo are trademarks of adobe systems incorporated. Microsoft, windows, windows nt, windows server are either registered trademarks or trademarks of microsoft corporation in the united states and/or other countries. Permission has bee...

  • Page 3: Preface

    Preface 3 preface thank you for choosing this printer. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the machine correctly and effectively, please read this guide before using it. Keep this guide handy for a quick reference on...

  • Page 4: Conventions

    4 conventions conventions 1. In this guide, “computer” refers to both the personal computer and workstation. 2. The following icons are used in this guide: important indicates important information which you should read. Note indicates additional information on operations or features. Refer to indic...

  • Page 5: Types of Manuals

    Types of manuals 5 types of manuals manuals bundled with the machine & their contents manuals bundled with optional accessories note • adobe ® acrobat ® reader needs to be installed to display pdf files. Setup and quick reference guide explains the way of installation, loading paper, and troubleshoo...

  • Page 6: Contents

    6 contents contents preface.............................................................................................................. 3 conventions ...................................................................................................... 4 types of manuals..............................

  • Page 7

    Contents 7 3 about paper ............................................................................................. 55 3.1 about paper........................................................................................................... 55 usable paper ..........................................

  • Page 8

    8 contents a.3 life of consumables and regular replacement parts........................................ 150 a.4 how to obtain product information ..................................................................... 151 latest printer driver ............................................................

  • Page 9

    Contents of the setup and quick reference guide (reference) 9 contents of the setup and quick reference guide (reference) preface conventions types of manuals features in brief contents contents of the user guide (reference) safety notes 1 installing the printer.........................................

  • Page 10: Star Program

    10 the objective of the international energy star program the objective of the international energy star program to protect the global environment and conserve energy sources, the international energy star program encourages the following product features. Fuji xerox confirms docuprint 205/255/305 s...

  • Page 11: Illegal Copies and Printouts

    Illegal copies and printouts 11 illegal copies and printouts copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. Curren...

  • Page 12: Basic Operations

    12 1 basic operations 1 basic operations 1.1 main components and their functions main body standard configuration no. Name description 1 center output tray print jobs are output here with the printed side facing down. 2 control panel consists of the essential operation buttons, indicators and displa...

  • Page 13

    1.1 main components and their functions 13 with optional accessories no. Name description 1 offset catch tray allows you to stagger the output position for each print job (offset output). Can be installed to docuprint 255/305. 2 cover d open this when paper is jammed inside the offset catch tray. 3 ...

  • Page 14

    14 1 basic operations internal view no. Name description 1 extension output tray pull this out when printing on paper larger than a4 size. 2 drum/toner cartridge contains the toner and the photosensitive drum. 3 cover a open this when replacing the drum/toner cartridge and removing jammed paper. 4 f...

  • Page 15

    1.1 main components and their functions 15 control panel no. Name description 1 press to move to the menu operation. 2 button press to set the menu candidate values. Use this too to print report/list. 3 indicator when the light is on, the printer is ready to receive data from the computer. 4 lcd dis...

  • Page 16

    16 1 basic operations display there are two types of screens shown: print screen (for displaying printer status) and menu screen (for configuring settings). Note • the message displayed differs according to the optional accessories installed and setting status. Print screen the print screen appears ...

  • Page 17: 1.2

    1.2 switching on and off the power 17 1.2 switching on and off the power switching on the power 1. Press the power switch of the printer to the position. 2. When the power is on, “please wait...” will be displayed on the control panel. Check that this display changes to “ready to print”. Note • when...

  • Page 18: 1.3

    18 1 basic operations 1.3 power saver modes this printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle. When no print data is received for 5 minutes, the printer will enter the low power mode. When no data is received for a further 10 minutes (a ...

  • Page 19

    1.4 canceling/checking printing 19 canceling printing of all print data received at the printer press the button on the control panel, and the press the button. Press the button again after the canceling process has been completed. Canceling print data that are being processed at the computer double...

  • Page 20: 1.5

    20 1 basic operations 1.5 displaying optional accessory configuration and paper tray settings when using this printer as a network printer and having enabled snmp protocol, you can display on the printer driver, the optional accessory configuration or settings configured at the control panel such as...

  • Page 21: Printing

    2.1 printing from the computer 21 2 printing 2.1 printing from the computer this section explains the basic flow when printing from application software in windows ® environment. (the procedure may differ according to the computer or system configuration used.) important • do not switch off the powe...

  • Page 22: 2.2

    22 2 printing 2.2 printing on envelopes the procedure to print on envelopes is as follows. For details on the envelopes that can be used, refer to “usable paper” (p. 55). Loading envelopes you have to close the flaps of the envelope and load it with the address side facing up in the orientation show...

  • Page 23

    2.2 printing on envelopes 23 loading envelopes in bypass tray note • for details on the procedure to load paper into the bypass tray, refer to “loading paper in the bypass tray (optional)” (p. 61). 1. In the case of commercial #10, pull out the extension tray. Load envelopes in portrait orientation ...

  • Page 24

    24 2 printing 5. If you have selected [tray 1 (bypass)] from [paper source], click [bypass settings] to display the [bypass settings] dialog box and then select [heavyweight1] from [paper type (bypass tray)]. Note • if you have configured tray 1 as bypass tray on the [options] tab of the printer pro...

  • Page 25: 2.3

    2.3 printing on transparencies 25 2.3 printing on transparencies loading transparencies load transparencies in trays 1 to 4 or the bypass tray (optional). Important • transparencies with white frame and full-color transparencies cannot be used. Loading transparencies in a paper tray the way to load ...

  • Page 26

    26 2 printing 4. If the transparency is loaded in the bypass tray, select [tray 1 (bypass)] from [paper source]. If the transparency is loaded in trays 1 to 4, select the loaded paper tray from [paper source] or click [specify paper type] to display the [specify paper type] dialog box and then selec...

  • Page 27: 2.4

    2.4 printing on custom size paper/long paper 27 2.4 printing on custom size paper/long paper this section explains how to print on custom size paper such as long paper. The paper sizes that can be selected on this printer are as follows: loading custom size paper loading custom size paper in a paper...

  • Page 28

    28 2 printing loading custom size paper in bypass tray this section explains the procedure to load custom size paper, using long paper as an example, in the bypass tray. Note • for details on loading other custom size paper except long paper, refer to “loading paper in the bypass tray (optional)” (p...

  • Page 29

    2.4 printing on custom size paper/long paper 29 setting custom paper sizes before printing, set the custom size on the printer driver. You have to configure the settings on the control panel too when loading custom size paper in trays 1 to 4. For details on setting the control panel, refer to “3.3 s...

  • Page 30

    30 2 printing 5. Use the [details] list box to select the custom setup you want to define. 6. Specify the length of the short edge and long edge under [change setting for]. You can specify the values either by entering directly or using [ ] [ ]. The length of the short edge cannot be longer than the...

  • Page 31

    2.4 printing on custom size paper/long paper 31 3. Click the [tray/output] tab. 4. Select the appropriate tray from [paper source]. 5. If you have selected [tray 1 (bypass)] from [paper source], click [bypass settings] to display the [bypass settings] dialog box and then select the paper type from [...

  • Page 32: 2.5

    32 2 printing 2.5 print confidential document - secure print when the hard disk (optional) has been installed, you can use the secure print feature. Important • the hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data. About secure print secure...

  • Page 33

    2.5 print confidential document - secure print 33 3. From [job type] on the [basic] tab, select [secure print]. 4. Enter the user id in [user id]. You can enter up to eight characters for the user id. 5. To enter a password, enter it in [password]. Enter up to 12 numeric characters. 6. From [retriev...

  • Page 34

    34 2 printing at the control panel this section explains the procedure to print data stored in the printer by secure print. Note • you can also delete, without printing, secure print data stored in the printer. For details, refer to “init/del data” (p. 94). 1. Press the button. 2. Check that [secure...

  • Page 35: 2.6

    2.6 print after checking printing result - sample print 35 2.6 print after checking printing result - sample print when the hard disk (optional) has been installed, you can use the sample print feature. Important • the hard disk may be damaged and erase important data saved in the hard disk. We reco...

  • Page 36

    36 2 printing 4. Select [sample print] from [job type]. Note • you must specify at least 2 for [copies] before [sample print] can be selected. 5. Enter the user id in [user id]. You can enter up to eight characters for the user id. 6. From [retrieve document name], select either [enter document name...

  • Page 37

    2.6 print after checking printing result - sample print 37 at the control panel this section explains the procedure to print and delete data stored in the printer by sample print. 1. Press the button. 2. Press the or button until [sample print] is displayed and then press the button. 3. Press the or...

  • Page 38: 2.7

    38 2 printing 2.7 print at a specified time - delayed print when the hard disk (optional) has been installed, you can use the delayed print feature. The delayed print feature allows you to store the data in the printer beforehand and then print it out automatically at the specified time. Important •...

  • Page 39

    2.7 print at a specified time - delayed print 39 4. Set the time to start printing by [hour] and [minutes]. Use the 24-hour system. 5. From [retrieve document name], select either [enter document name] or [auto retrieve]. If [enter document name] is selected, specify a document name in [document nam...

  • Page 40: 2.8

    40 2 printing 2.8 direct printing of pdf file you can send pdf files directly to the printer for printing without using the printer driver. As the print data is sent directly to the printer, the printing process will be simpler than printing with the printer driver and at a faster speed. The way to ...

  • Page 41

    2.8 direct printing of pdf file 41 using contentsbridge utility to print pdf operating environment for contentsbridge utility contentsbridge utility supports the ibm pc-at and the compatibles on which the oss described bellow can operate, and also supports powerpc-based macintosh computers. Windows ...

  • Page 42

    42 2 printing items that can be configured using contentsbridge utility print range specifies the pages to be printed. Quantity quantity specifies the copies to be printed between 1 to 999. Collated specifies whether to collate multiple copies of the printout by sets (sorted in the order of page 1, ...

  • Page 43

    2.8 direct printing of pdf file 43 printing pdf file (for windows) 1. Double-click the [contentsbridge.Exe] icon to activate it. The [contentsbridge] dialog box appears. 2. Select this printer as the printer to be used. 3. For [file to print], either enter the path of the pdf file to be printed or c...

  • Page 44

    44 2 printing printing pdf files with a simple procedure you can print pdf files with a simple procedure if this printer is configured as the default printer and a shortcut icon of [contentsbridge.Exe] is created on the desktop. 1. Drag and drop the pdf file to be printed over the shortcut icon of [...

  • Page 45

    2.8 direct printing of pdf file 45 printing pdf file (for macintosh) this section explains the procedure using mac os x v10.2.6 as an example. 1. Drag and drop the pdf file to be printed over the [contentsbridge] icon. The [print pdf] dialog box appears. 2. Click [select printer]. 3. Select this pri...

  • Page 46

    46 2 printing 4. Set the various items. 5. In the [pdf file print] dialog box, click [ok]. The print data will be sent to the printer. At this point in time, a dialog box appears if a password has been set for the pdf file. Enter the password set for the pdf file and click [ok]. 6. Select [quit cont...

  • Page 47

    2.8 direct printing of pdf file 47 printing a pdf file without using contentsbridge utility here, we send the pdf file to the printer for printing using lpr command directly and not contentsbridge utility. Printing will be done with the following items configured according to the control panel setti...

  • Page 48: 2.9

    48 2 printing 2.9 printing from web browser you can print from the web browser using centreware internet services. This feature can be used when the hard disk (optional) has been installed. Important • the hard disk may be damaged and erase important data saved in the hard disk. We recommend you bac...

  • Page 49

    2.9 printing from web browser 49 3. Click [services] and on the displayed screen, configure settings, such as the file to be printed. Note • for details on the items that can be configured, refer to the online help for centreware internet services. • print features that are not configured here will ...

  • Page 50: 2.10

    50 2 printing 2.10 printing via e-mail - e-mail printing when the hard disk (optional) has been installed and the printer is connected to a network, enabling it to receive e-mails via tcp/ip communication, e-mails can be sent from the computer to this printer. Printing of e-mail contents and tiff or...

  • Page 51

    2.10 printing via e-mail - e-mail printing 51 configuring the e-mail environment (at this printer) configure the following items according to your e-mail environment under [properties] of the centreware internet services. Note • after configuring the settings, always click [apply new settings] and s...

  • Page 52

    52 2 printing protocol settings > e-mail receiving protocol set the e-mail receiving method. • smtp* • pop3 { { print mail headers and contents set to print the attachments (tiff, pdf) of the received mail together with the mail header. To print all mail header information such as the receiving rout...

  • Page 53

    2.10 printing via e-mail - e-mail printing 53 sending e-mails attachments that can be sent the following files can be sent as an attachment. • pdf file created by adobe acrobat 4 and adobe acrobat 5 (except one part of the features added by pdf1.4) • tiff file note • the pdf files sent will be print...

  • Page 54

    54 2 printing points to note when sending e-mails security issues e-mails are sent via internet, connecting computers from all over the world. As a result, caution must be made relating to security issues such that information is not easily seen or altered by third parties. Therefore, you are recomm...

  • Page 55: About Paper

    3.1 about paper 55 3 about paper 3.1 about paper using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using only paper that is recommended here. When you use paper that is not rec...

  • Page 56

    56 3 about paper standard paper the following table shows the standard paper for this printer. Other paper the following table shows the types of paper recommended by our company. Paper name weight paper type paper characteristics and caution on usage fx p 64 g/m 2 plain medium weight paper for inte...

  • Page 57

    3.1 about paper 57 special media the following types of paper can be used for printing on this printer. These types of paper are called special media. Important • the reverse side of the envelope cannot be printed on. • quality of printing on both sides of postcards cannot be guaranteed. • it may ta...

  • Page 58

    58 3 about paper unusable paper using the following types of paper might cause paper jams, malfunctions or damage to the machine. Do not use them. • fuji xerox full-color transparencies (example: v556, v558, v302) • paper exclusively for ink-jet printer use • paper that is too thick or thin • paper ...

  • Page 59: 3.2

    3.2 loading paper 59 3.2 loading paper loading paper in a paper tray refer to • paper type and size that can be loaded in paper tray: “usable paper” (p. 55) 1. Place the paper tray on a flat surface and remove the lid. 2. If the base plate of the paper tray is raised, push it down. 3. When loading p...

  • Page 60

    60 3 about paper 5. Slide the tabs that you shifted at step 3 inwards to lock them. 6. Squeeze the length guide and slide it to the desired paper size (1). Squeeze the right width guide and slide it to the desired paper size (2). 7. Load the paper with the side to be printed facing up and with all f...

  • Page 61

    3.2 loading paper 61 loading paper in the bypass tray (optional) important • load paper into the bypass tray after switching on power. Refer to • paper type and size that can be loaded in the bypass tray: “usable paper” (p. 55) 1. Open the bypass tray (1). When loading long paper, pull out the exten...

  • Page 62

    62 3 about paper automatic tray selection if you display the properties dialog box of the printer driver and select a paper type for [specify paper type] and [auto] for [paper source] on the [tray/output] tab for printing, this printer will be able to automatically detect paper trays loaded with the...

  • Page 63: 3.3

    3.3 setting custom paper sizes 63 3.3 setting custom paper sizes when printing on custom size paper, register the paper size in the printer driver. Setting on the control panel is also required to print custom size paper loaded in trays 1 to 4. This section explains how to configure the size on the ...

  • Page 64: 3.4

    64 3 about paper 3.4 setting paper types prior settings on the control panel are required for the types of paper loaded in trays 1 to 4. For accurate image quality processing, refer to the following table and set the paper types on the control panel. Important • paper type settings must match those ...

  • Page 65: 4.1

    4.1 overview of the common menu 65 4 settings on the control panel 4.1 overview of the common menu menu configuration there are two types of menus: common menu and mode menu. The common menu is the menu from which you can set the common items for all print modes. The mode menu is the menu from which...

  • Page 66

    66 4 settings on the control panel the common menu has the following items: common menu content print language contains the mode menus used for the hp-gl, hp-gl/2, or pcl emulation mode settings and for the pdf file direct printing feature settings. Note • refer to “print language” (p. 71) for the i...

  • Page 67

    4.1 overview of the common menu 67 changing menu settings basic operations press one of the following buttons to display the menu screen or to set the printer by browsing though each menu structure. Note • if you want to change values after you have confirmed them by pressing the button (which has t...

  • Page 68

    68 4 settings on the control panel example: changing the low power/sleep mode settings this section describes how to set the common menu. In this example, you set the transitional time to the low power mode to 15 minutes and the time to the sleep mode to 30 minutes. Ready to print 1. Press the menu ...

  • Page 69

    4.1 overview of the common menu 69 continued from previous page system settings low power timer 12. Press the button. Low power timer 5 mins * 13. Press the or button to set the transitional time to the low power mode. The available setting values range from 5 to 30 minutes in increments of 1 minute...

  • Page 70

    70 4 settings on the control panel continued from previous page system settings sleep mode timer 22. Press the button. Sleep mode timer 10 mins * 23. Press the or button to set the transitional time to the sleep mode. The available setting values range from 5 to 30 minutes in increments of 1 minute....

  • Page 71: 4.2

    4.2 description of menu items 71 4.2 description of menu items this section describes the items that can be configured for [print language] and [admin menu]. Note • refer to “checking total printed pages on meter” (p. 137) for the details of [meter reading]. • refer to “6.2 printing reports/lists” (...

  • Page 72

    72 4 settings on the control panel 2 sided makes settings for 2 sided printing. Note • you can set this item only when the duplex unit (optional) is installed. [off] (default) select this when you do not want to perform 2 sided printing. [long edge flip] select this to print a document so that the p...

  • Page 73

    4.2 description of menu items 73 layout select this to set the print layout. Note • this item will not be displayed when [ps] has been selected for [process mode]. [auto %] (default) select this option to automatically set the magnification percentage so that the magnification ratio to the paper siz...

  • Page 74

    74 4 settings on the control panel pcl sets the pcl emulation mode. Paper tray specifies the paper tray to be used for printing. Candidate values are as follows: [auto] (default) this searches for the tray loaded with the paper size specified in [output size] and automatically feeds paper from it. [...

  • Page 75

    4.2 description of menu items 75 orientation the paper printing direction can be selected from [portrait] and [landscape]. The default is [portrait]. 2 sided print specifies whether to perform 2 sided printing. The default is [off]. When you select [on], you can select [long edge flip] or [short edg...

  • Page 76

    76 4 settings on the control panel admin menu the [admin menu] is used for the network/port settings, system settings (for alarm, power saver mode, and machine clock, etc.), printer settings, allocate memory settings, initialization of printer setting values and hard disks, and form data deletion se...

  • Page 77

    4.2 description of menu items 77 auto eject time *3 (refer to p. 95) sets the interval for the printer to automatically print the remaining data when no further data is received for a continuous period. The time can be set between 5 to 1275 seconds in increments of 5 seconds. The default is [30 secs...

  • Page 78

    78 4 settings on the control panel auto eject time *3 (refer to p. 95) sets the time interval for the printer to automatically print the remaining data when no further data is received for a continuous period. The time can be set between 5 to 1275 seconds in increments of 5 seconds. The default is [...

  • Page 79

    4.2 description of menu items 79 connect time-out *3 (refer to p. 95) specifies the time interval for disconnection when no further data is received. You can specify a value between 2 and 3600 seconds in increments of 1 second. The default is [16 secs]. Tbcp filter specifies whether to enable or dis...

  • Page 80

    80 4 settings on the control panel tbcp filter specifies whether to enable or disable the tbcp filter when processing postscript data. This item is displayed when the postscript software kit (optional) is installed. The default is [disable]. Smb select this to use smb. Port status specifies whether ...

  • Page 81

    4.2 description of menu items 81 ipp select this to use ipp. Port status specifies whether to enable or disable the ipp port when the printer turns on. The default is [disable]. To use ipp, select [enable] for this setting. Note • to enable the ipp port, ip address must be specified. Important • if ...

  • Page 82

    82 4 settings on the control panel ethertalk select this to use ethertalk. This item is displayed only when the postscript software kit (optional) is installed. Port status specifies whether to enable or disable the ethertalk port when the printer turns on. The default is [disable]. To use ethertalk...

  • Page 83

    4.2 description of menu items 83 adobe protocol specifies the communications protocol for postscript. This item is displayed only when the postscript software kit (optional) is installed. [normal] (default) select this when the communication protocol is in ascii format. [binary] select this when the...

  • Page 84

    84 4 settings on the control panel tbcp filter specifies whether to enable or disable the tbcp filter when processing postscript data. This item is displayed only when the postscript software kit (optional) is installed. The default is [disable]. Upnp makes settings fpr upnp (universal plug and play...

  • Page 85

    4.2 description of menu items 85 tcp/ip settings get ip address specifies whether to automatically or manually retrieve the necessary information for using tcp/ip (ip address, subnet mask, and gateway address) from the dhcp (dynamic host configuration protocol) server with autoip feature, dhcp serve...

  • Page 86

    86 4 settings on the control panel ethernet specifies the communication speed/connector type of the ethernet interface. [auto] (default) select this to switch between 100base-tx and 10base-t automatically. [100base-tx] select this to use 100base-tx only. [10base-t] select this to use 10base-t only. ...

  • Page 87

    4.2 description of menu items 87 panel settings *3 (refer to p. 95) panel lock specifies whether to limit the menu operations with a password. Selecting [on] requires the operator to enter the password. The default is [off]. Note • if [on] is selected but the password is not specified, the password ...

  • Page 88

    88 4 settings on the control panel sleep mode timer *3 (refer to p. 95) specify the transitional time to sleep mode between 5 and 30 minutes in increments of 1 minute. Once the power saver mode is turned on, the display of the control panel is turned off and the lamp of the button is lit. The defaul...

  • Page 89

    4.2 description of menu items 89 set time enter the time in the format of “hh/mm” (e.G. 12/02). Date format select the date display order from “yyyy/mm/dd” (year/month/day), “mm/dd/yyyy” (month/ day/year), and “dd/mm/yyyy” (day/month/year). Time format select the time display from 12-hour display an...

  • Page 90

    90 4 settings on the control panel [bypass feed] select this to print on paper loaded in the bypass tray. You can select this only when the bypass tray (optional) is installed. Note • if a computer issues the instruction about paper selection, it overwrites this setting. Paper type specifies the pap...

  • Page 91

    4.2 description of menu items 91 paper size specifies the paper size to be loaded in trays. Note • for details on the paper sizes available for each tray, refer to “usable paper” (p. 55). • you cannot configure settings for tray 1 if the bypass tray (optional) is installed. Tray 1 to tray 4 [auto] (...

  • Page 92

    92 4 settings on the control panel defaultpapersize specifies the default setting of the paper size when using e-mail printing feature, the paper size when printing the reports, and the [output size] setting of the each print mode to [a4] or [8.5×11"]. This default is [a4]. Allocate memory *3 (refer...

  • Page 93

    4.2 description of menu items 93 buffer size for each interface, specify the memory capacity of the receive buffer (in which the data sent from a computer is saved temporarily). For lpd, smb, and ipp, specify the availability of spool processing, locations, and memory capacity. You can change the re...

  • Page 94

    94 4 settings on the control panel ipp spool [off] (default) select this if you do not want to perform spool processing. When ipp data from a computer is being processed, data from another computer cannot be received via the same interface. Specify the ipp specific receive buffer memory capacity bet...

  • Page 95

    4.2 description of menu items 95 stored documents select this to delete the documents stored for secure print. If there are no such documents, “no stored documents” will be displayed. This item is displayed when the hard disk (optional) is installed. *1 when [auto] is selected and the printer detect...

  • Page 96: 4.3

    96 4 settings on the control panel 4.3 menu list for details on each feature, refer to “4.2 description of menu items” (p. 71). • main operation and buttons on the control panel note • indicates items that can be configured when optional accessories are installed. (1): postscript software kit (2): h...

  • Page 97

    4.3 menu list 97 continued from previous page continued on next page.

  • Page 98

    98 4 settings on the control panel continued from previous page.

  • Page 99

    4.3 menu list 99 from p. 97 from p. 97.

  • Page 100

    100 4 settings on the control panel from p. 97.

  • Page 101: Troubleshooting

    5.1 when paper jams 101 5 troubleshooting 5.1 when paper jams caution • when removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jamm...

  • Page 102

    102 5 troubleshooting inside cover a follow the procedure below to remove any jammed paper when the control panel displays either of the following messages: “paper jam open cover a” or “remove cartridge clear jam” 1. Open cover a, and holding the drum/toner cartridge by the grip, remove it from the ...

  • Page 103

    5.1 when paper jams 103 pulling out paper trays 1. Pull out all paper trays and remove any wrinkled paper. 2. Examine the inside of the printer and remove any jammed paper. Note • when two levels of the optional tray have been installed and an a5 size (length 148.5 mm) paper is jammed at the rear of...

  • Page 104: 5.2

    104 5 troubleshooting 5.2 when problems occur before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. Warning • never open or remove machine covers that are secured with screws unless specifically instructed in the user guide. A high vo...

  • Page 105

    5.2 when problems occur 105 cannot print. Is the light of the indicator off? If so, this printer is offline or in the menu setting mode. Fix the problem according to the following display status: • “off-line” press the button to exit the offline mode. • others press the refer to • “1.1 main componen...

  • Page 106

    106 5 troubleshooting poor print quality. Image trouble has probably occurred. Refer to the section after this, “when the print quality is poor” to rectify the problem. Refer to • “5.3 when the print quality is poor” (p. 108) the correct characters are not printed (printing garbage). This printer is...

  • Page 107

    5.2 when problems occur 107 paper cannot be fed. Paper jam. Multiple papers are fed. Papers are fed at an angle. Paper is wrinkled. Is the paper correctly loaded? Load the paper correctly. For labels, transparencies, postcards, or envelopes, fan them well first to allow air to enter between each she...

  • Page 108: 5.3

    108 5 troubleshooting 5.3 when the print quality is poor when the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact our customer support center or your dealers. S...

  • Page 109

    5.3 when the print quality is poor 109 printed image smudges when rubbed with your finger. The toner is not fixed on the paper. Paper is smeared with toner. The paper loaded in the paper tray does not match the paper type set on the control panel. Set the appropriate paper type of the paper loaded i...

  • Page 110

    110 5 troubleshooting text or images are printed at an angle. The paper tray guides are not set in the correct positions. Set the length guide and the right width guide in the correct positions. Refer to • “loading paper in a paper tray” (p. 59) transparencies and envelopes are not printed clearly. ...

  • Page 111: 5.4

    5.4 message list 111 5.4 message list message list (alphabetical order) this section describes the messages displayed on the control panel. If the displayed error code is in the format of “xxx-xxx”, refer to “list of error codes” (p. 115). Message condition/reason/action xxxx printing... Tray * this...

  • Page 112

    112 5 troubleshooting corrupt hd file press set key when the hard disk (optional) is installed, the printer assumes that data in the hard disk is corrupted if power is cut off when the printer is in use. Press the button on the control panel. The hard disk will be initialized. Important • initializi...

  • Page 113

    5.4 message list 113 open cover c and remove paper paper jam has occurred around the printer duplex unit. Open cover c of the printer to remove the jammed paper. Refer to • “5.1 when paper jams” (p. 101) open cover d and remove paper paper jam has occurred in the offset catch tray of the printer. Op...

  • Page 114

    114 5 troubleshooting ready to print xxx-xxx an error has occurred in the printer. Switch off the power. After the control panel display is turned off, switch on the power again. If the error code appears again, check the error code “xxx-xxx” displayed and perform the appropriate procedures. Refer t...

  • Page 115

    5.4 message list 115 list of error codes when an error code is displayed on the control panel or under the [job status] column of the [job history report], refer to the following table to fix the error. Important • when an error code is displayed, print data remaining in this printer or information ...

  • Page 116

    116 5 troubleshooting 016-503 smtp server name is not set correctly. Check whether the settings for smtp server are correct under [properties] of centreware internet services. Also check the settings for dns server. Refer to • “environment settings for e-mail printing” (p. 50) 016-504 pop3 server na...

  • Page 117

    5.4 message list 117 016-721 error in print processing. This may be due to the following reasons. • when [paper priority] of [printer settings] in the common menu has been set to [not selected] for all paper, a job is sent to print using auto paper supply. To print a job using auto paper supply, con...

  • Page 118

    118 5 troubleshooting 016-755 cannot print pdf file that does not have print permission. Use adobe acrobat to cancel print prohibit settings in the pdf file, and print again. Refer to • adobe acrobat related manuals 016-761 error in image processing. When [high resolution] is selected for [print mod...

  • Page 119

    5.4 message list 119 116-748 no drawing data in hp-gl and hp-gl/2 print data. Check the print data. 116-750 cannot print banner sheet due to failure in banner sheet feeding tray. Restore the banner sheet feeding tray to its normal status. Or, change the banner sheet feeding tray at the control panel...

  • Page 120: 5.5

    120 5 troubleshooting 5.5 network related troubles using tcp/ip this section describes how to identify the cause and fix an error when a problem occurs in the tcp/ip environment. For the troubles that occur in other environments, refer to the network print environment user guide. For windows 95/wind...

  • Page 121

    5.5 network related troubles 121 for windows nt 4.0/windows 2000/windows xp/windows server 2003 when the printer is not printing using centreware internet services cause verification action incorrect ip address. Ask your network administrator to check that the ip address is correct. Specify the corr...

  • Page 122

    122 5 troubleshooting the new settings were not reflected by clicking the [apply new settings] button. Is the entered value correct? If an invalid value is entered, it will be automatically changed to a value within the range. Clicking the [apply new settings] button prompts messages such as “no dat...

  • Page 123: 5.6

    5.6 mail related troubles 123 5.6 mail related troubles this section explains how to fix the troubles when the mail notice service and e-mail printing features are used. Symptom reason/action cannot perform e-mail printing. Check the following settings in [properties] of centreware internet services...

  • Page 124: Daily Care

    124 6 daily care 6 daily care 6.1 replacing the drum/toner cartridge the drum/toner cartridge includes the toner and the photosensitive drum. When it is about time to replace the drum/toner cartridge, the following message appears on the control panel. Note • the possible number of pages that can be...

  • Page 125

    6.1 replacing the drum/toner cartridge 125 replacing the drum/toner cartridge 1. Remove any output paper and open cover a. Note • when the offset catch tray (optional) is installed, fold the tray first before opening cover a. Important • do not touch any parts inside the printer. 2. Hold the drum/to...

  • Page 126

    126 6 daily care 5. Hold the drum/toner cartridge by the grip and insert it into the slot inside the printer. Important • do not touch any parts inside the printer. • ensure that the drum/toner cartridge is loaded securely in place. • after opening cover a, remove any dust or stains inside the print...

  • Page 127: 6.2

    6.2 printing reports/lists 127 6.2 printing reports/lists this section explains the types of reports/lists and how to print them. Types of reports/lists other than print data from the computer, this printer has the feature to print the following reports/lists. Reports description system settings lis...

  • Page 128

    128 6 daily care note • print the report or list from the control panel. Refer to “printing reports/lists” (p. 129) for details. • for details on [hp-gl/2 ® settings list] and [hp-gl/2 ® logical printers/stored jobs list], refer to the emulation settings guide found in the cd-rom that is bundled wit...

  • Page 129

    6.2 printing reports/lists 129 printing reports/lists print the report/list by operating the control panel. 1. Press the 2. Press the or button until [report/list] is displayed, then press the button. 3. Press the or button until the desired report/list is displayed, then press the button. Note • to...

  • Page 130: 6.3

    130 6 daily care 6.3 checking/managing the printer status on a web browser when the printer is installed in a tcp/ip environment, you can check printer status and configure settings using a web browser on a network computer. This feature is known as centreware internet services. You can also check t...

  • Page 131

    6.3 checking/managing the printer status on a web browser 131 browsers • netscape communicator 4.78, netscape 7 for windows • internet explorer ver6.0 sp1 for windows • opera 7 for windows • netscape 7 for macintosh • internet explorer ver5 (mac os 8.X/9.X), 5.2 (mac os x), 6.0 • safari 1.0 (mac os ...

  • Page 132

    132 6 daily care procedure to use centreware internet services, follow the procedures below to activate the web browser. 1. Activate the computer and web browser. 2. At the address column of the web browser, enter the ip address or url of the printer and then press the key. Note • when specifying po...

  • Page 133

    6.3 checking/managing the printer status on a web browser 133 ip filter feature via ip address list this feature allows you to register the ip addresses of computers that can be used in this printer. This will limit ip address used for receiving print data. 1. Click [properties] in centreware intern...

  • Page 134: 6.4

    134 6 daily care 6.4 checking printer status via e-mail when connected to a network environment where sending and receiving of e-mails is possible, this printer can send an e-mail with the following report to a specified e-mail address: completed print jobs from the computer, error history, list of ...

  • Page 135

    6.4 checking printer status via e-mail 135 setting the e-mail environment (at this printer) activate centreware internet services and set port status, machine e-mail address, tcp/ ip environment and mail server. Configure the following items according to your e-mail environment under [properties]. N...

  • Page 136

    136 6 daily care 5. Select the [notify job end by e-mail] check box. 6. Enter the e-mail address for notification in [e-mail address]. 7. Click [ok]. 6 5.

  • Page 137: 6.5

    6.5 checking printed pages 137 6.5 checking printed pages this section explains how to check the total number of printed pages. Checking total printed pages on meter the total number of printed pages for different meters can be checked on the display of the control panel. The meter is divided accord...

  • Page 138

    138 6 daily care how to print the print meter report 1. Press the 2. Press the or button until [report/list] is displayed, then press the button. 3. Press the or button until [print meter] is displayed, then press the button. 4. Press the button. The [print meter report] is printed. 5. Press the ini...

  • Page 139: 6.6

    6.6 cleaning the printer 139 6.6 cleaning the printer this section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. Caution • be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, ma...

  • Page 140

    140 6 daily care cleaning the interior after clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover a. Caution • never touch a labeled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat r...

  • Page 141

    6.6 cleaning the printer 141 cleaning the feed roll when feeding cannot be done, follow the procedure below to wipe the feed roll gently with a well-wrung soft cloth. There are feed rolls in the interior of this printer (two locations, total of four), tray module (one location), paper tray (one loca...

  • Page 142

    142 6 daily care 1. Pull the paper tray out of the printer. 2. While pushing the retard part (see right diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). 3. Wipe the rubber parts with a wet but well-wrung sof...

  • Page 143: 6.7

    6.7 when moving the printer 143 6.7 when moving the printer carry out the following procedure when moving the printer. Caution • the machine, without the optional accessories, paper trays, consumables and paper, weighs 20.0 kg (docuprint 205) or 22.0 kg (docuprint 255/305). When moving the equipment...

  • Page 144: Appendix

    144 a appendix a appendix a.1 specifications product specifications this printer item contents machine type desktop printing system laser xerography fusion method heat roller (oil-less) warm-up time 18 seconds or less (when power is switched on, temperature: 20 °c) continuous print speed (a4 , plain...

  • Page 145

    A.1 specifications 145 paper size tray 1 standard sizes that can be automatically detected: a5 , b5 , a4 , a4 , b4 , a3 , letter (8.5 × 11") , legal (8.5 × 14") others: custom (76 × 98 - 305 × 900 mm) tray 2 - 4 standard sizes that can be automatically detected: a5 , b5 , a4 , a4 , b4 , a3 , letter ...

  • Page 146

    146 a appendix output tray capacity (all paper: a4 size, p paper) docuprint 205: standard: about 250 sheets (face down) docuprint 255/305: standard: about 500 sheets (face down) optional: rear tray: about 70 sheets (face up) offset catch tray: about 500 sheets (face down) cpu ppc 603e 266 mhz memory...

  • Page 147

    A.1 specifications 147 printable area weight (including drum/toner cartridge) docuprint 205: 21.6 kg docuprint 255/305: 23.6 kg item contents top edge 4 mm left 4 mm bottom edge 4 mm right 4 mm unprintable area printable area.

  • Page 148: A.2

    148 a appendix a.2 optional accessories and consumables optional accessories the main optional accessories are as follows. Contact our customer support center or your dealers to order these. Product name product code reference additional hard disk e3300052 allows you to use secure print and sample p...

  • Page 149

    A.2 optional accessories and consumables 149 consumables this section explains how to handle the types of consumables. For details on the replacement procedure of the consumables, refer to the procedure listed in the packaging box of the consumables and “6.1 replacing the drum/toner cartridge” (p. 1...

  • Page 150: A.3

    150 a appendix a.3 life of consumables and regular replacement parts life of consumables note • the possible number of pages that can be printed with the drum/toner cartridge is the number of pages printed continuously at a print ratio of 5% using a4 size paper. • the possible number of pages that c...

  • Page 151: A.4

    A.4 how to obtain product information 151 a.4 how to obtain product information latest printer driver you can download the latest printer driver from the web site of our company. Note • please take note that the communication cost will be borne by the customers. 1. Click [about] on the [detailed set...

  • Page 152: A.5

    152 a appendix a.5 output size and memory capacity the memory capacity required for a print job differs according to the print mode settings on the printer driver and the output size for printing. Values of the required memory capacity also differ according to the usage environment of this printer. ...

  • Page 153

    A.5 output size and memory capacity 153 postscript printer driver memory capacity 1 sided print (unit: mb) memory capacity 2 sided print (unit: mb) print mode paper size possible output guaranteed *1 output possible output guaranteed *1 output standard a5 192 192 192 192 b5 192 192 192 192 a4 192 19...

  • Page 154: A.6

    154 a appendix a.6 precautions and limitations precautions and limitations of this printer this section explains the precautions and limitations of using this printer. Optional hard disk • additional memory must be installed when the hard disk (optional) is installed on the printer • when the hard d...

  • Page 155

    A.6 precautions and limitations 155 usable paper the usable sizes of paper that can be used with this printer are shown in the following table. Paper size and orientation paper feeding tray duplex unit output tray tray1 tray2 - 4 bypass tray center output tray rear tray offset catch tray a3 a4 *1 a4...

  • Page 156

    156 a appendix tiff file format supported tiff formats are as follows. Bitper sample photometric interpretation compression multi-value color jpeg/ packbits, rgb palette 1 whiteiszero uncompressed (1) { g3 fax (3) { g4 fax (4) { lzw (5) packbits (32773) { blackiszero uncompressed (1) { g3 fax (3) { ...

  • Page 157

    A.6 precautions and limitations 157 8,8,8 rgb (2) uncompressed (1) { lzw (5) jpeg (6) jpeg (7) packbits (32773) { ycbcr (6) uncompressed (1) lzw (5) jpeg (6) { jpeg (7) { packbits (32773) itulab (10) uncompressed (1) { lzw (5) jpeg (6) jpeg (7) { packbits (32773) bitper sample photometric interpreta...

  • Page 158: A.7

    158 a appendix a.7 printing using the serial interface when printing using the serial interface, you need to specify the following settings on the printer and the printer driver. Settings on the printer set the following settings using the control panel. Refer to • for details about each items on th...

  • Page 159

    A.7 printing using the serial interface 159 settings on the printer driver the procedure here explains with windows xp as an example. 1. Set the port that is used when installing to com n (n=1, 2, 3,…). 2. After installation, click [start] on the taskbar, then select [printers and faxes]. 3. Click t...

  • Page 160: A.8

    160 a appendix a.8 glossary 100base-tx an extension of 10base-t and a predominant form of fastethernet. Its transmission speed is 100 mbps, a great jump in speed from 10 mbps of 10base-t. 10base-t the 10base-t system uses a twisted-pair cable, base band transmission and operates at 10 mbps. It is on...

  • Page 161

    A.8 glossary 161 dns abbreviation of domain name system, a data query service chiefly used on the internet for translating host names into internet addresses. Dpi abbreviation of dot per inch, a unit expressing the number of dots that can be printed in a width of 1 inch (about 25.4 mm). Used as a un...

  • Page 162

    162 a appendix ip address an address for a computer or device on a tcp/ip network. The format of an ip address is a 32-bit numeric address written as four numbers separated by periods. Ipp a protocol for printing using http. Javascript a scripting language developed by netscape communications and ex...

  • Page 163

    A.8 glossary 163 pdf file in this manual, pdf file refers to the online document created by acrobat, a software developed by adobe systems incorporated in the united states. To display a pdf file, you need to have adobe acrobat reader installed on your computer. Port connection that allows the compu...

  • Page 164

    164 a appendix snmp a protocol that manages devices connected to the network. Snp works through the snmp manager and snmp agents. Snmp manager is software that manages devices, and snmp agents are the devices that are managed. Software program to operate the computer. Software includes the os as wel...

  • Page 165: Index

    Index 165 index symbols, numerics buttons . . . . . . . . . 15, 96 a a3 universal tray . . . . . . . . . . . . . . . . . . 13, 148 additional memory . . . . . . . . . . . . . . . . . . . . 148 admin menu . . . . . . . . . . . . . . . . . . . . . . . . . 76 alert tone . . . . . . . . . . . . . . . . ...

  • Page 166

    166 index loading envelopes . . . . . . . . . . . . . . . . . . . 22 loading paper in a paper tray . . . . . . . . . . . 59 loading paper in the bypass tray (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 61 loading transparencies . . . . . . . . . . . . . . . . 25 long paper . . . . ...

  • Page 167

    Index 167 u upgrade firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 151 latest printer driver . . . . . . . . . . . . . . . . . . 151 upnp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 usb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 w wins serve...

  • Page 168

    Customer response sheet docuprint 205/255/305 user guide (me3208e2-1) to improve our publications, we would appreciate your feedback regarding this guide. Please take a few moments to complete and return this form to us. Z about yourself 1. How often do you use this guide? [ ] daily [ ] weekly [ ] m...

  • Page 169

    Docuprint 205/255/305 user guide human interface design development document products & supply company fuji xerox co., ltd. Me3208e2-1 (edition 1) copyright © 2003 by fuji xerox co., ltd..