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- User Manual
Xerox DocuPrint N2025 User Manual
Summary of DocuPrint N2025
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The xerox docuprint n2025/n2825 network laser printer user guide.
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Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templa...
Page 3: Contents
Contents i user guide safety notes ................................................................. I note, caution and warning symbols .......................................Ii electrical safety ...................................................................... Iii laser safety ..................
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User guide internal components........................................................ 1-7 printer options................................................................. 1-8 printer documentation ........................................................ 1-9 printed documentation ......................
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User guide using the control panel ..................................................... 3-35 the display .................................................................... 3-36 the indicator lights........................................................ 3-37 the keys ................................
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User guide paper jam while feeding from 2,000 sheet feeder.......... 5-15 paper jam while feeding from 500 sheet feeder............. 5-18 paper jam while printing................................................ 5-23 paper jam because of mismatch between expected and actual size fed ....................
Page 7: Safety Notes
Safety notes ❖ i safety notes your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer..
Page 8: Note, Caution and
Note, caution and warning symbols ii ❖ user guide note, caution and warning symbols throughout this user guide, several symbols are used to emphasize useful, important and critical information. They are as follows: when used in a step, the above symbols appear smaller but are of equal importance. Th...
Page 9: Electrical Safety
Electrical safety safety notes ❖ iii electrical safety • use the power cord supplied with your printer. • do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. • plug the power cable directly into a properly grounded electrical ...
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Electrical safety iv ❖ user guide • if you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cable from the electrical outlet. Call an authorized service representative to correct the problem. • if any of the following conditions occur, switch off the pri...
Page 11: Laser Safety
Laser safety safety notes ❖ v laser safety this equipment complies with all applicable safety standards. With specific regard to laser, the equipment complies with performance standards for laser products set by government agencies as a class 1 laser product. It does not emit hazardous light; the be...
Page 12: Maintenance Safety
Maintenance safety vi ❖ user guide maintenance safety • do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a ...
Page 13: Operational Safety
Operational safety safety notes ❖ vii operational safety your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guideline...
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Operational safety viii ❖ user guide • do not place the printer near a heat source. • do not place the printer in direct sunlight. • do not place the printer in line with the cold air flow from an air conditioning system. • place the printer on a level, solid surface with adequate strength for the w...
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Operational safety safety notes ❖ ix • frequent operation of the on/off switch is not recommended. • keep hands, hair, and neckties away from the exit feed rollers. • do not remove a media tray while printing from that tray. • do not open the covers while printing. • do not switch off the printer po...
Page 16: Ozone Safety
Ozone safety x ❖ user guide ozone safety this printer produces very low ( normal operation. The ozone produced is heavier than air, and the quantity is dependent on print volume. Providing the proper environmental parameters, as specified in the operational safety section of these safety notes, ensu...
Page 17: Getting to Know
Chapter 1: getting to know your printer ❖ 1-1 getting to know your printer c h a p t e r 1 introduction ...................................................................... 1-2 printer features ................................................................. 1-3 paper handling ......................
Page 18: Introduction
Introduction 1-2 ❖ user guide introduction in this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts. Before you use your printer, make sure that you perform all of the steps outlined in the quick installation guide that came with yo...
Page 19: Printer Features
Printer features chapter 1: getting to know your printer ❖ 1-3 printer features your printer has many special features that allow you to achieve the results you need for your specific print job. Features vary slightly according to the options you are using and the memory installed in your printer. T...
Page 20: Connectivity
Printer features 1-4 ❖ user guide paper output • the standard output bin holds up to 500 sheets and receives output face down. It has bin full detection. • the optional offset catch tray holds up to 500 sheets and receives output face down. It has offset capability, as described in the section “offs...
Page 21: Page Description
Printer features chapter 1: getting to know your printer ❖ 1-5 page description languages your printer includes the following page description languages (pdls): • an emulation of hp pcl 5e • an emulation of hp pcl 6 • adobe postscript 3 fonts the pcl emulation uses truetype, intellifont and bitmap f...
Page 22: Printer Components
Printer components 1-6 ❖ user guide printer components base configuration figure 1.1 printer components, front view front view 1 top cover and standard output bin 2 control panel 3 paper support and stopper 4 multi bypass feeder (shown closed) 5 tray 1 6 paper amount indicator 7 power switch figure ...
Page 23: Internal Components
Printer components chapter 1: getting to know your printer ❖ 1-7 internal components figure 1.3 internal components, front view front view 1 top cover (shown open) 2 laser print cartridge (accessed through top cover) 3 multi bypass feeder (shown open) figure 1.4 internal components, rear view rear v...
Page 24: Printer Options
Printer components 1-8 ❖ user guide printer options figure 1.5 printer options, front view front view 1 offset catch tray 2 500 sheet feeder (a3/ledger as shown or a4/letter, shown as tray 2) 3 2,000 sheet feeder (shown as tray 3) figure 1.6 printer options, rear view rear view 1 duplex printing uni...
Page 25: Printer Documentation
Printer documentation chapter 1: getting to know your printer ❖ 1-9 printer documentation your printer is packaged with documentation in both printed form and on cd. There are two cds: • product cd, which contains documentation and printer drivers. • printer management software cd, which contains va...
Page 26: Using The Cds
Printer documentation 1-10 ❖ user guide using the cds the documentation on the product cd is provided as pdf files, which are opened in adobe acrobat reader (provided on the cd if you do not already have it installed). These files contain hypertext links that enable you to jump from the table of con...
Page 27: Product Cd
Printer documentation chapter 1: getting to know your printer ❖ 1-11 product cd your printer was also packaged with a cd that contains the following pieces of documentation as pdf files: • user guide (electronic version of this book) • system administrator guide the system administrator guide contai...
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Printer documentation 1-12 ❖ user guide.
Page 29: Loading Print Media
Chapter 2: loading print media ❖ 2-1 loading print media c h a p t e r 2 selecting print media ......................................................... 2-2 storing paper .................................................................... 2-6 loading paper .............................................
Page 30: Selecting Print Media
Selecting print media 2-2 ❖ user guide selecting print media this chapter will help you understand what kinds of paper and other print media you can use with your printer and also how to properly position the media in the printer’s various input sources. Your printer supports a variety of standard s...
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Selecting print media chapter 2: loading print media ❖ 2-3 the following media are unacceptable for use in the printer: • excessively thick or thin paper • paper that has already been printed on (preprinted letterhead is allowed) • wrinkled, torn, or bent paper • moist or wet paper • curled paper • ...
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Selecting print media 2-4 ❖ user guide table 2.1 acceptable media sizes and capacities input 1 output tray 1, tray 2, tray 3 multi bypass feeder standard bin offset catch tray media size a4/letter a3/ledger 2,000 sheet feeder a3 297x420 mm - sef 2 - sef sef - a4 210x297 mm lef lef lef lef lef lef a5...
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Selecting print media chapter 2: loading print media ❖ 2-5 table 2.2 acceptable custom sizes input output tray 1, tray 2, tray 3 multi bypass feeder standard bin offset catch tray a4/letter a3/ledger 2,000 sheet feeder simplex width 148~297 mm 5.83~11.69 in. 210~297 mm 8.27~11.69 in. None 76.2~305 m...
Page 34: Storing Paper
Storing paper 2-6 ❖ user guide storing paper print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print quality and trouble-free printer options. • store the paper on a flat surface, in a relatively low humidity environment. • avoid storing ...
Page 35: Loading Paper
Loading paper chapter 2: loading print media ❖ 2-7 loading paper tray 1, 2 or 3 a4/letter size tray 1 remove the tray from the printer and place it on a flat surface. To remove the tray from the printer, pull it out until it stops, then gently remove it from the printer while lifting it up. If you a...
Page 36
Loading paper 2-8 ❖ user guide 4 if the tray’s metal base plate remains raised, press it down to lock it. 5 align the four corners of the paper stack and insert it into the tray with the side to be printed on facing up (see illustration, below, for orientation of letterhead, drilled paper, transpare...
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Loading paper chapter 2: loading print media ❖ 2-9 6 while pressing the side guides, adjust them to the paper width. To avoid misfeeds and jams, make sure the stack is under the retaining clips on both sides and adjust the side guides to the paper size correctly. 7 when the side guides are aligned, ...
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Loading paper 2-10 ❖ user guide a3/ledger size tray 1 remove the tray from the printer and place it on a flat surface. To remove the tray from the printer, pull it out until it stops, then gently remove it from the printer while lifting it up. If you are replenishing paper of the same size, there is...
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Loading paper chapter 2: loading print media ❖ 2-11 5 if the tray’s metal base plate remains raised, press it down to lock it. 6 align the four corners of the paper stack and insert it into the tray with the side to be printed on facing up (see illustration, below, for orientation of letterhead, tra...
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Loading paper 2-12 ❖ user guide 7 while pressing the side guides, adjust them to the paper width. To avoid misfeeds and jams, make sure the stack is under the retaining clips on both sides and adjust the side guides to the paper size correctly. 8 when the side guides are aligned, adjust the length g...
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Loading paper chapter 2: loading print media ❖ 2-13 11 push the tray completely into the printer. Make sure it is properly seated. 12 when using large-size media: 1 pull out the paper support. 2 lift up the stopper. 2 1.
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2-14 ❖ user guide 2,000 sheet feeder 1 pull out the tray until it stops. Do not reach into the tray with your hand until the tray’s base is completely lowered. If you are replenishing paper of the same size, there is no need to adjust the tray. Skip to step 3. 2 adjust the paper guides to the size o...
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Loading paper chapter 2: loading print media ❖ 2-15 4 gently load the stack of paper into the tray (see illustration, below, for orientation of letterhead and drilled paper. Make sure the stack does not exceed the maximum level indicator on the tray. 1 simplex orientation 2 duplex orientation 5 push...
Page 44: Multi Bypass Feeder
Loading paper 2-16 ❖ user guide multi bypass feeder 1 open the multi bypass feeder door by pulling the latch at the top center. To prevent possible damage to the multi bypass feeder, do not exert strong pressure on it or place any heavy objects on it. 2 if you intend to load envelopes, postcards or ...
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Loading paper chapter 2: loading print media ❖ 2-17 4 align the four corners of the paper and place it into the tray with the side to be printed facing up (see illustrations, below, for orientation of letterhead, drilled paper, transparencies and envelopes. Be sure to insert the paper all the way in...
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Loading paper 2-18 ❖ user guide 5 if you extended the multi bypass feeder in step 2, return it to its normal position: hold both sides of the multi bypass feeder where indicated and push it straight back into the printer until it stops. 6 the door can be closed when the media fits within the multi b...
Page 47: Printing
Chapter 3: printing ❖ 3-1 printing c h a p t e r 3 introduction ...................................................................... 3-3 using the printer drivers .................................................... 3-4 installing the printer drivers ........................................... 3-5...
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Printing 3-2 ❖ user guide the keys ...................................................................... 3-38 menu options .............................................................. 3-40 printing a password job ................................................ 3-55 deleting a password job .........
Page 49: Introduction
Introduction chapter 3: printing ❖ 3-3 introduction this chapter provides information on: • using printer drivers to control the printer’s output. • the features of the printer’s control panel, and using it to generate printer reports such as the configuration sheet. • offsetting and duplicating. • ...
Page 50: Using The Printer Drivers
Using the printer drivers 3-4 ❖ user guide using the printer drivers your printer offers many special features that are designed to produce the highest quality black and white prints while giving you the flexibility you need to print a variety of documents. These features are accessed through the pr...
Page 51: Installing The
Using the printer drivers chapter 3: printing ❖ 3-5 installing the printer drivers inside the cover of the product cd’s case is a booklet with instructions on how to load your printer drivers. In addition, your system administrator can download drivers directly to your workstation. Configuring the p...
Page 52: Using The
Using the printer drivers 3-6 ❖ user guide using the driver’s features at a minimum, your printer’s drivers enable you to control the following aspects of printing: • select an input tray from which to draw paper or other print media. • select an output bin to which the print job will be delivered. ...
Page 53: Using The Pcl Driver
Using the pcl driver chapter 3: printing ❖ 3-7 using the pcl driver your printer’s pcl 5e and pcl 6 drivers are controlled by a dialog window that contains various tabs. Selecting a tab changes the dialog window to display controls related to the selected tab. The following is a general overview of ...
Page 54: Paper/output
Using the pcl driver 3-8 ❖ user guide paper/output when you select this tab, you can select a job type, copies, paper, image orientation, duplex, document collation and output bin for your printer. Job type there are three job types. Some job types require a password. • normal print spools and print...
Page 55
Using the pcl driver chapter 3: printing ❖ 3-9 • proof print (available when optional hard drive is installed) used when user wishes to proof one copy before printing multiple copies. The user assigns a password and copy count in the driver before printing. One proof copy is printed immediately for ...
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Using the pcl driver 3-10 ❖ user guide select paper you can select paper size, media type and input source for all pages, for the first page (if different than the rest of the job), and for separators (if desired). Selecting proof print causes one set to print immediately without the password. Duple...
Page 57
Using the pcl driver chapter 3: printing ❖ 3-11 document collation allows job collation (for multiple-copy jobs only). The options are: • uncollated (the default setting) for example, five uncollated copies of a three-page job will result in five copies of page 1, then five copies of page 2, and fin...
Page 58: Document Options
Using the pcl driver 3-12 ❖ user guide output allows you to set your printer's paper output destination. The options are: • the standard bin, which holds up to 500 sheets. • the optional offset catch tray, which holds up to 500 sheets of standard paper with offset capability. Use this feature (avail...
Page 59
Using the pcl driver chapter 3: printing ❖ 3-13 • booklet printing the driver will print the document as two images per sheet, landscape orientation. However, it rearranges the page images so the sheet of paper can be folded to be read as a left-to-right book. The standard booklet format has the fir...
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Using the pcl driver 3-14 ❖ user guide margins your printer can print with predefined margins, or can print all the way to the edge of the paper. The two options available are: • yes if you choose this option, the printer defaults to hp compatible printable areas for each paper size, which is approx...
Page 61: Graphics Options
Using the pcl driver chapter 3: printing ❖ 3-15 graphics options when you select this tab, you can set the various graphics options for the driver. Gray scale gray scale (also known as half tone) refers to a type of pattern that is applied to printed images. By using combinations of black dots, thes...
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Using the pcl driver 3-16 ❖ user guide • all text to black this option determines how the driver will print any colored text in the document. If enabled, the driver renders all text into black, no matter what color it appears on the screen. Otherwise the driver renders colored text in different shad...
Page 63
Using the pcl driver chapter 3: printing ❖ 3-17 • download graphics and device fonts this option is useful if you want to print graphic images over truetype text. Truetype text is always sent to the printer last, so it will always appear on top of any graphics. Selecting this option sends your truet...
Page 64
Using the pcl driver 3-18 ❖ user guide graphics your printer will print graphics as either raster images or as vector graphic images. All graphics can be printed as raster images. However some geometric shapes or patterns, and all truetype fonts, print faster if they are printed as vector images. • ...
Page 65: Watermarks
Using the pcl driver chapter 3: printing ❖ 3-19 image quality the following options are available at 600 dpi resolution only and not simultaneously: • draft mode reduces the amount of toner placed onto the paper. Using this feature will cause pages to be printed lighter. • xie a smoothing algorithm ...
Page 66: Overlays
Using the pcl driver 3-20 ❖ user guide overlays a page overlay is a partial document that the driver can merge with your print job, producing a printed image that includes elements of both the overlay and your document. Overlays are most useful for creating such things as company letterhead. You can...
Page 67: Using The Postscript Driver
Using the postscript driver chapter 3: printing ❖ 3-21 using the postscript driver paper/output when you select this tab, you can select a job type, copies, paper, image orientation, duplex, document collation and output bin for your printer. Job type there are three job types. Some job types requir...
Page 68
Using the postscript driver 3-22 ❖ user guide • proof print used with multiple copy jobs, prints first set, then holds the other copies until you enter the matching password on the control panel. It is only available when the optional hard drive is installed. To use this feature, specify the number ...
Page 69
Using the postscript driver chapter 3: printing ❖ 3-23 duplex requires installation of the optional duplex module. For more information, see the section “duplex printing” (page 3-59). The options are: • duplex off single sided printing. This is the default setting. • duplex with short-edge binding d...
Page 70
Using the postscript driver 3-24 ❖ user guide document collation allows job collation (for multiple-copy jobs only). The options are: • uncollated (the default setting) for example, five uncollated copies of a three-page job will result in five copies of page 1, then five copies of page 2, and final...
Page 71
Using the postscript driver chapter 3: printing ❖ 3-25 output allows you to set your printer's paper output destination. The options are: • the standard bin, which holds up to 500 sheets. • the optional offset bin, which holds up to 500 sheets of paper with offset capability. Refer to table 2.1 on p...
Page 72: Document Options
Using the postscript driver 3-26 ❖ user guide document options when you select this tab, you can set the driver’s page size policy. Page size policies page size policies are used to specify the recovery policy when the page size cannot be matched with any available media. The options are: • use prin...
Page 73
Using the postscript driver chapter 3: printing ❖ 3-27 • nearest available size, no page adjust selects the nearest paper size, but does not adjust the page to fit. • next larger available size, no page adjust selects the next larger available paper, but does not adjust the page to fit. Page layout ...
Page 74: Image Options
Using the postscript driver 3-28 ❖ user guide image options when you select this tab, you can set the various graphics options for the driver. Brightness this slider control increases or decreases the brightness level of the image. The default setting is zero. Reduce/enlarge this slider control make...
Page 75
Using the postscript driver chapter 3: printing ❖ 3-29 image modes there are four image modes. You can choose all at the same time. • negative image this option converts the black image areas in the original to white, the white image areas to black, and any dark gray image areas to light gray. Print...
Page 76
Using the postscript driver 3-30 ❖ user guide • fax friendly black this feature changes your color document to patterns of black and white. The different colors are rendered as distinguishable black and white patterns. For example, a pie chart which contains wedges of different solid colors will be ...
Page 77: Fonts
Using the postscript driver chapter 3: printing ❖ 3-31 fonts when you select this tab, you can control how postscript interprets truetype fonts. Truetype fonts this feature offers the following options: • use substitution table the substitution table helps you select a printer-resident postscript fo...
Page 78
Using the postscript driver 3-32 ❖ user guide send as this feature contains four options: • outlines (type 1) a scaleable, vector-based font that defines each character as a set of instructions that specify the shape and size of the character • bitmap (type 3) a non-scaleable, rasterized format that...
Page 79: Postscript
Using the postscript driver chapter 3: printing ❖ 3-33 postscript when you select this tab, you can set various postscript output options. Format there are two different formats: • faster postscript (standard) (the default setting) this setting allows you to send postscript jobs using the standard p...
Page 80
Using the postscript driver 3-34 ❖ user guide compress bitmaps this control is available only if you have selected to use only level 2 features. It compresses the graphics in your documents before sending them to the printer. Although this saves memory, the job may take longer to print. The default ...
Page 81: Using The Control Panel
Using the control panel chapter 3: printing ❖ 3-35 using the control panel the printer’s control panel (figure 3.1) serves several purposes: • it displays information about the status of the printer (or the job in process). • it provides the means for changing printer settings to control how the pri...
Page 82: The Display
Using the control panel 3-36 ❖ user guide the display the control panel's display performs two functions. • it informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer and it warms ...
Page 83: The Indicator Lights
Using the control panel chapter 3: printing ❖ 3-37 the indicator lights the control panel contains four indicator lights. Table 3.3 describes the function of each light. Table 3.3 indicator lights and their functions light description online (green) lights when the printer is online. Flashes when th...
Page 84: The Keys
3-38 ❖ user guide the keys the control panel keypad consists of eight keys, identified with international symbols and/or labeled in english. The keys are also numbered 0 - 7 for use when entering passwords. Table 3.4 describes the function of each key. Table 3.4 control panel keys and their function...
Page 85
Using the control panel chapter 3: printing ❖ 3-39 menu down • if not in the menu system, enters the menu system and displays the last menu. • if in the menu system, causes the control panel to scroll through the menus in order top to bottom. Item up • if in the menu system, causes the control panel...
Page 86: Menu Options
Using the control panel 3-40 ❖ user guide menu options table 3.5 on the following pages lists the variables that can be controlled at the printer’s control panel, organized by menu in the order in which they appear when scrolling through the display. Since these variables are generally used in confi...
Page 87
Using the control panel chapter 3: printing ❖ 3-41 table 3.5 control panel menu options menu description and items job menu allows you to cancel the job currently processed by pcl or postscript, or to force a form feed on a partially formatted job in pcl: cancel job cancels the job currently printin...
Page 88
Using the control panel 3-42 ❖ user guide tray menu allows you to access tray settings for pcl and postscript jobs: mbf size defines the paper size that is loaded in the multi bypass feeder. Mbf type defines the paper type that is loaded in the multi bypass feeder. Tray n type defines the type of pa...
Page 89
Using the control panel chapter 3: printing ❖ 3-43 pcl menu allows you to establish the default configuration for the printer when printing pcl emulation jobs: font number sets the default font in pcl. Pitch sets the pitch of the default font in pcl when the default font already selected is a scalab...
Page 90
Using the control panel 3-44 ❖ user guide system menu allows you to set general printer features: language sets the language used for control panel display messages and generated reports. Paper size sets the default paper size used in pcl and postscript. Paper type sets the default paper type used i...
Page 91
Using the control panel chapter 3: printing ❖ 3-45 system menu (continued) xie sets the default xerox image enhancement (xie) mode used in pcl and postscript. Resolution sets the default resolution for pcl and postscript jobs. Output timeout determines whether the printer will select an alternate bi...
Page 92
Using the control panel 3-46 ❖ user guide parallel menu allows you to set options for the parallel port connection: port enable enables or disables the parallel port. Port timeout sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence. Parall...
Page 93
Using the control panel chapter 3: printing ❖ 3-47 usb menu allows you to set options for the usb port connection: port enable enables or disables the usb port. Port timeout sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence. Usb pdl sets...
Page 94
Using the control panel 3-48 ❖ user guide ethernet menu allows you to set options for the ethernet port connection: lpr enable enables or disables the ethernet lpr protocol. Lpr banner enables or disables the lpr banner sheet. Lpr pdl sets the default page description language emulation for the ethe...
Page 95
Using the control panel chapter 3: printing ❖ 3-49 ethernet menu (continued) etalk enable enables or disables the ethernet ethertalk protocol. Http enable enables or disables the ethernet http server protocol. Ip address res sets the method used to resolve (res) the ip address, including subnet mask...
Page 96
Using the control panel 3-50 ❖ user guide token ring menu allows you to set options for the token ring port connection (and appears only if the optional token ring interface is installed): lpr enable enables or disables the token ring lpr protocol. Lpr banner enables or disables the lpr banner sheet...
Page 97
Using the control panel chapter 3: printing ❖ 3-51 token ring menu (continued) ttalk enable enables or disables the token ring tokentalk protocol. Http enable enables or disables the token ring http server protocol. Ip address res sets the method used to resolve (res) the ip address, including subne...
Page 98
Using the control panel 3-52 ❖ user guide novell menu allows you to modify novell parameters: novell enable enables or disables the novell protocol. Novell pdl sets the default emulation for the novell protocol. Novell binary ps enables or disables the novell binary mode of postscript. Novell mode s...
Page 99
Using the control panel chapter 3: printing ❖ 3-53 print menu allows you to generate printer reports: config sheet prints a configuration sheet showing the printer's current information and menu settings. Pcl demo prints a sample page demonstrating the printer's capabilities. Pcl font list prints a ...
Page 100
Using the control panel 3-54 ❖ user guide reset menu allows you to access printer reset functions (and appears only when the printer is powered on while holding down the online and enter keys). Factory defaults resets menus to factory defaults. Network defaults resets parameters in the ethernet, tok...
Page 101: Printing A
Using the control panel chapter 3: printing ❖ 3-55 printing a password job to print a password print job sent to the printer and stored in the optional hard drive (such as a secure job or proof job), follow these steps: 1 at the control panel, press menu up or menu down until you see: 2 press item u...
Page 102: Deleting A
Using the control panel 3-56 ❖ user guide deleting a password job to delete a password print job sent to the printer and stored in the optional hard drive, follow these steps: 1 at the control panel, press menu up or menu down until you see: 2 press item up or item down and you will see: 3 enter you...
Page 103: Generating A
Using the control panel chapter 3: printing ❖ 3-57 generating a printer report your printer provides the following reports that can be printed: • configuration sheet • pcl demo • pcl font list • postscript font list • menu map • test print • disk directory (if the optional hard drive is installed) •...
Page 104: Offsetting Output
Offsetting output 3-58 ❖ user guide offsetting output the offset catch tray, shown in figure 3.2, is an optional output device available for your printer. It can be used in either of two ways, depending on how it is configured in the control panel’s menu system: • as an additional 500-sheet capacity...
Page 105: Duplex Printing
Duplex printing chapter 3: printing ❖ 3-59 duplex printing with the optional duplex unit installed, you can print two-sided (duplex) jobs. Use only the size paper listed in table 2.1 on page 2-4 for two-sided jobs. Do not use envelopes, postcards, transparencies, or label paper for duplex jobs. To p...
Page 106
Duplex printing 3-60 ❖ user guide figure 3.3 duplex orientation and binding settings orientation: portrait duplex: long edge bind orientation: portrait duplex: short edge bind orientation: landscape duplex: long edge bind orientation: landscape duplex: short edge bind.
Page 107
Configuring custom paper sizes chapter 3: printing ❖ 3-61 configuring custom paper sizes custom (nonstandard) paper sizes may be loaded in the multi bypass feeder or any of the media trays. To use custom paper sizes, there are two basic issues to be addressed: • you must disable the printer’s automa...
Page 108
Configuring custom paper sizes 3-62 ❖ user guide table 3.6 custom paper size examples. Custom paper size desired input source required steps 8 x 10 in. Tray 1 1. In the application, format the page for letter size paper, setting the margins to correctly position the image on 8 x 10” paper if overlai...
Page 109: Special Media Printing
Special media printing chapter 3: printing ❖ 3-63 special media printing when the config fuser item is set to on, paper types are available as a menu item in the tray menu. This enables the user to set fuser temperatures associated with each paper type. The config fuser item is located in the tray m...
Page 110
Special media printing 3-64 ❖ user guide * default setting table 3.7 default temperature settings for various media media type available values plain normal* high low preprinted normal* high low letterhead normal* high low prepunched normal* high low labels normal high* low bond normal* high low rec...
Page 111: Maintaining The Printer
Chapter 4: maintaining the printer ❖ 4-1 maintaining the printer c h a p t e r 4 regular printer maintenance .............................................. 4-2 cleaning the printer ....................................................... 4-2 replacing the laser print cartridge ..........................
Page 112: Regular Printer Maintenance
Regular printer maintenance 4-2 ❖ user guide regular printer maintenance your printer is designed to need very little ongoing maintenance other than the replacement of maintenance items as they reach their end of use. It is recommended that maintenance items be replaced when the end of use warnings ...
Page 113
Replacing the laser print cartridge chapter 4: maintaining the printer ❖ 4-3 replacing the laser print cartridge when the laser print cartridge runs low on toner, the printer’s control panel display will prompt you to replace the cartridge. This is a simple procedure, described on the following page...
Page 114
Replacing the laser print cartridge 4-4 ❖ user guide to replace the laser print cartridge, follow these steps: 1 open the top cover. 2 lift out the used cartridge. Wrap the used cartridge in its original packing and return it as per directions in the packaging. 3 remove a new cartridge from its pack...
Page 115
Replacing the laser print cartridge chapter 4: maintaining the printer ❖ 4-5 4 place the cartridge on a flat surface, press it down with one hand and with the other grasp the end tab of the sealing tape and pull the tape straight out horizontally. If pulled at an angle, the tape may break. After pul...
Page 116
Replacing maintenance kit items 4-6 ❖ user guide replacing maintenance kit items the maintenance kit includes the bias transfer roller and the fuser, which are internal printer components that require replacement from time to time. As these are more complex tasks that are not routinely performed, th...
Page 117: Troubleshooting
Chapter 5: troubleshooting ❖ 5-1 troubleshooting c h a p t e r 5 before you begin troubleshooting ...................................... 5-2 error messages .................................................................. 5-4 paper jams .................................................................
Page 118: Before You Begin
Before you begin troubleshooting 5-2 ❖ user guide before you begin troubleshooting if it becomes necessary for you to take corrective actions, note the following safety tips and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance issues. Also, be sure...
Page 119: Hardware
Before you begin troubleshooting chapter 5: troubleshooting ❖ 5-3 hardware • is the printer plugged in? • is the printer switched on? Software • is the correct printer driver installed and selected for your printer configuration? Printer maintenance an improperly seated tray or an open cover will pr...
Page 120: Error Messages
Error messages 5-4 ❖ user guide error messages your printer displays messages on the control panel when operator intervention is required. There are two types of message that require action: • printer fault messages are those that relate to printer shutdown, such as a paper jam. Action must be taken...
Page 121: Paper Jams
Paper jams chapter 5: troubleshooting ❖ 5-5 paper jams your printer has been designed to provide reliable, trouble-free operation. However, you may experience an occasional paper jam. When the printer detects a misfeed or a paper jam, it stops printing and displays a control panel message. After you...
Page 122
Paper jams 5-6 ❖ user guide table 5.1 paper jam messages message description/corrective action duplex jam- open rear cover a paper jam has occurred at the duplex unit. Action: refer to “paper jam while feeding through duplex module” (page 5-7). Exit jam- open rear & top cover a paper jam has occurre...
Page 123: Paper Jam While
Paper jams chapter 5: troubleshooting ❖ 5-7 paper jam while feeding through duplex module follow these steps to clear the jam. Control panel message corrective action duplex jam- open rear cover 1 open the rear cover. Be careful not to touch the fuser. It becomes very hot from printing. Clear paper ...
Page 124: Paper Jam While
Paper jams 5-8 ❖ user guide paper jam while exiting to standard output bin follow these steps to clear the jam. Control panel message corrective action exit jam- open rear & top cover 1 open the rear cover. Be careful not to touch the fuser. It becomes very hot from printing. 2 open the top cover al...
Page 125
Paper jams chapter 5: troubleshooting ❖ 5-9 5 reinstall the cartridge, inserting its two projecting parts into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. 6 close the top cover. 7 close the rear cover. 8 check the control panel display. If the jam has be...
Page 126: Paper Jam While
Paper jams 5-10 ❖ user guide paper jam while feeding to offset catch tray follow these steps to clear the jam. Control panel message corrective action offset jam- open rear cover 1 open the rear cover. Be careful not to touch the fuser. It becomes very hot from printing. Open offset door clear paper...
Page 127
Paper jams chapter 5: troubleshooting ❖ 5-11 4 close the offset catch tray’s rear cover. 5 close the printer’s rear cover. 6 check the control panel display. If the jam has been cleared and all covers are closed, the control panel will display processing or ready . If a paper jam message remains, th...
Page 128: Paper Jam While
Paper jams 5-12 ❖ user guide paper jam while feeding from tray 1 follow these steps to clear the jam. Control panel message corrective action tray 1 jam open tray 1 1 pull tray 1 completely out of the printer. To remove the tray from the printer, pull it out, then gently remove it from the printer w...
Page 129
Paper jams chapter 5: troubleshooting ❖ 5-13 remove printcart clear paper path 5 pull out the laser print cartridge and set it down on a flat surface. To prevent stains, place the cartridge on a surface covered with old newspaper or some other disposable material. 6 check the area where the laser pr...
Page 130
Paper jams 5-14 ❖ user guide 9 reinsert the multi bypass feeder tray. Hold both sides where indicated and push it straight back until it stops. 10 reinstall tray 1. 11 check the control panel display. If the jam has been cleared and all covers are closed, the control panel will display processing or...
Page 131: Paper Jam While
Paper jams chapter 5: troubleshooting ❖ 5-15 paper jam while feeding from 2,000 sheet feeder follow these steps to clear a jam while feeding from the 2,000 sheet feeder installed either as tray 2 or tray 3. (note: the illustrations below show a feeder installed as tray 2, but the procedure is the sa...
Page 132
Paper jams 5-16 ❖ user guide open rear traydr clear paper path 3 open the feeder’s rear cover. 4 remove any jammed or wrinkled paper. Control panel message corrective action.
Page 133
Paper jams chapter 5: troubleshooting ❖ 5-17 5 push back the feeder’s front door. 6 close the feeder’s rear cover. 7 check the control panel display. If the jam has been cleared and all covers are closed, the control panel will display processing or ready . If a paper jam message remains, there is s...
Page 134: Paper Jam While
Paper jams 5-18 ❖ user guide paper jam while feeding from 500 sheet feeder follow these steps to clear the jam while feeding from a 500 sheet feeder installed as tray 2 or tray 3. (note: the illustrations below show one 500 sheet feeder installed, but the procedure is the same for a second feeder in...
Page 135
Paper jams chapter 5: troubleshooting ❖ 5-19 4 remove any jammed paper. 5 check inside the printer and remove any jammed paper. 6 close the feeder’s rear cover. Control panel message corrective action.
Page 136
Paper jams 5-20 ❖ user guide lift/extend mbf open top cover 7 open the multi bypass feeder and extend it: 1 hold both sides where indicated and tilt it up slightly. 2 gently lift up and pull out towards you until it stops. 8 open the top cover all the way to the back until it stops. Be sure to remov...
Page 137
Paper jams chapter 5: troubleshooting ❖ 5-21 remove printcart clear paper path 9 pull out the laser print cartridge and set it down on a flat surface. To prevent stains, place the cartridge on a surface covered with old newspaper or some other disposable material. 10 check the area where the laser p...
Page 138
Paper jams 5-22 ❖ user guide insert mbf 13 reinsert the multi bypass feeder tray. Hold both sides where indicated and push it straight back until it stops. Insert tray 2 or insert tray 3 14 reinstall all paper trays. 15 check the control panel display. If the jam has been cleared and all covers are ...
Page 139: Paper Jam While
Paper jams chapter 5: troubleshooting ❖ 5-23 paper jam while printing follow these steps to clear the jam. Control panel message corrective action paper jam- open top cover 1 open the top cover all the way to the back until it stops. Lift/extend mbf or lift/extend mbf remove all paper 2 open the mul...
Page 140
Paper jams 5-24 ❖ user guide remove printcart clear paper path 4 pull out the laser print cartridge and set it down on a flat surface. To prevent stains, place the cartridge on a surface covered with old newspaper or some other disposable material. 5 check the area where the laser print cartridge wa...
Page 141
Paper jams chapter 5: troubleshooting ❖ 5-25 insert mbf 8 reinsert the multi bypass feeder tray. If it was extended, hold both sides where indicated and push it straight back until it stops. Manual feed 9 reload the multi bypass feeder. Close covers 10 close the top cover. 11 check the control panel...
Page 142: Paper Jam Because of
Paper jams 5-26 ❖ user guide paper jam because of mismatch between expected and actual size fed follow these steps to clear the jam. Control panel message corrective action paper size jam- open rear cover 1 open the rear cover. Be careful not to touch the fuser. It becomes very hot from printing. Lo...
Page 143: Solving Printing Problems
Solving printing problems chapter 5: troubleshooting ❖ 5-27 solving printing problems if you have any problems with the operation of your printer, refer to table 5.2 for suggested remedies. Table 5.2 printer operation problems problem action the printer will not print at all, or a file sent from the...
Page 144
Solving printing problems 5-28 ❖ user guide a printed page does not look as expected. • make certain that the software application you are using to create your print job is configured properly. Refer to your software documentation. • make sure the correct driver is being used. • print a configuratio...
Page 145
Solving printing problems chapter 5: troubleshooting ❖ 5-29 postscript commands are printed instead of the postscript job. • make certain that the software application you are using to create your job is configured properly. Refer to your software documentation. • the job sent to the printer might h...
Page 146
Solving printing problems 5-30 ❖ user guide a postscript or pcl job fails to print. • check that you are using the correct postscript or pcl printer driver. • for a postscript job, set the ps errors item in the postscript menu to on and resend the job. - if an error page prints, there is a problem i...
Page 147
Solving print quality problems chapter 5: troubleshooting ❖ 5-31 solving print quality problems if you have any problems with your printer’s printed output, refer to table 5.3 for suggested remedies. The cases listed in table 5.3 are probable cases only, and may not represent all of the possible cas...
Page 148
Solving print quality problems 5-32 ❖ user guide blank prints entire printed page is blank with no visible print. If just installed, the laser print cartridge insert (tape) may still be in place. Remove the tape insert. Refer to step 4 on page 4-5. Multiple sheets are being fed from the paper tray a...
Page 149
Solving print quality problems chapter 5: troubleshooting ❖ 5-33 spot deletions areas of the print are extremely light or missing. Damp paper stock. Replace the paper stock. Defective laser print cartridge, or the cartridge is at its end of life. Replace the laser print cartridge. Vertical line dele...
Page 150
Solving print quality problems 5-34 ❖ user guide horizontal line deletions localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement. Defective paper stock, creases, folds, etc. Replace the paper stock. Vertical dark streaks black lines run...
Page 151
Solving print quality problems chapter 5: troubleshooting ❖ 5-35 repetitive horizontal dark streaks black lines running across the page perpendicular to the direction of paper movement. Contaminated paper path. Print several blank sheets of paper to remove any toner accumulations. Defective laser pr...
Page 152
Solving print quality problems 5-36 ❖ user guide unfused or partially fused image the printed image is not fully fused to the paper and easily rubs off. Damp paper stock. Replace paper stock. Heavy or unusual paper stock. Use only approved paper/media. (see table 2.1 on page 2-4). Defective fuser. R...
Page 153
Solving print quality problems chapter 5: troubleshooting ❖ 5-37 blurred prints image is blurred at the edges . Poor paper condition. Inspect/replace the paper stock. Paper is damp. Replace the paper stock. Random deletions random light areas and deletions. Poor paper condition. Inspect/replace the ...
Page 154
Solving print quality problems 5-38 ❖ user guide grainy graphics a graphic image is coarse or grainy (like a brick or checkerboard pattern) rather than a smooth halftone. The printer tried to print a complex graphic image with inadequate memory. Refer to the system administrator guide on the product...
Page 155: Additional Sources of
Additional sources of troubleshooting assistance chapter 5: troubleshooting ❖ 5-39 additional sources of troubleshooting assistance if you encounter an error message, problem, or print defect that you are unable to correct by using your user guide or the on-line help system, you may need to contact ...
Page 156
Additional sources of troubleshooting assistance 5-40 ❖ user guide.
Page 157: Printer Specifications
Appendix a: printer specifications ❖ a-1 printer specifications a p p e n d i x a printer specifications .......................................................... A-2.
Page 158: Printer Specifications
Printer specifications a-2 ❖ user guide printer specifications rated print speed 20 ppm 28 ppm image resolution true 1200 dpi (half speed) 1200 dpi image quality 600 dpi 300 dpi (pcl5e) processor motorola power pc 200 mhz processor maximum monthly duty cycle 20 ppm up to 100,000 impressions per mont...
Page 159
Printer specifications appendix a: printer specifications ❖ a-3 standard features • 500-sheet standard input tray • 150-sheet multi bypass feeder • 500-sheet standard face-down output bin • ieee 1284 bidirectional parallel interface • usb interface • centreware administration software • unidirection...
Page 160
Printer specifications a-4 ❖ user guide.
Page 161: Notices and Certifications
Appendix b: notices and certifications ❖ b-1 notices and certifications a p p e n d i x b fcc notices…usa ............................................................. B-2 radio frequency ............................................................. B-2 certifications…canadian .........................
Page 162: Fcc Notices…usa
Fcc notices…usa b-2 ❖ user guide fcc notices…usa radio frequency this equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manuals, may cause interference with radio communications. The equipment, in its base configurati...
Page 163
Fcc notices…usa appendix b: notices and certifications ❖ b-3 the manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the ...
Page 164: Certifications…canadian
Certifications…canadian b-4 ❖ user guide certifications…canadian 60 hz, 115v the equipment is listed by the underwriters laboratories, ul 1950, certified by canadian standards association, csa22.2, no. 950
Page 165: European Markets
European markets appendix b: notices and certifications ❖ b-5 european markets ce the ce marking applied to this product symbolises xerox ltd declaration of conformity with the following applicable directives of the european union. Council directive 73/23/ec amended by council directive 93/68/ec, on...
Page 166
European markets b-6 ❖ user guide warning (class a products according to en55022) this is a class a product. In a domestic environment, this product may cause radio interference in which case, the user may be required to take adequate measures. Warning (immunity) in order to allow this product to op...
Page 167: En55022
European markets appendix b: notices and certifications ❖ b-7 en55022 configuration specification base printer en55022-b base printer with token ring en55022-a.
Page 168: Safety Extra Low Voltage
B-8 ❖ user guide safety extra low voltage safety approval the printer’s printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for safety extra low voltage (selv) circuits for connection to customer-owned devices an...
Page 169: Printer Options
Appendix c: printer options ❖ c-1 printer options a p p e n d i x c optional equipment .......................................................... C-2.
Page 170: Optional Equipment
Optional equipment c-2 ❖ user guide optional equipment the optional equipment described in this user guide allow you to add special features to your printer or upgrade your printer system to meet your particular needs. Table c.1 on page c-3 provides a brief description of each enhancement available....
Page 171
Optional equipment appendix c: printer options ❖ c-3 table c.1 optional equipment optional kits use hard drive allows for secure job and proof job printing, storage of fonts and overlays, and increases the productivity of multiple-page jobs via electronic pre-collation. 500 sheet feeder with option ...
Page 172
Optional equipment c-4 ❖ user guide memory (dimms) increases the font capability and enhances the speed of data transfer and complex page processing. Memory kits are available in three configurations, packaged in single units each: - 64 mb - 32 mb - 16 mb the printer utilizes industry standard dimms...
Page 173: Index
Index i x user guide a a3 size paper dimensions • 2-4 supported trays/ bins • 2-4 a4 size paper dimensions • 2-4 supported trays/ bins • 2-4 a5 size paper dimensions • 2-4 supported trays/ bins • 2-4 a6 size paper dimensions • 2-4 supported trays/ bins • 2-4 b b4-jis size paper dimensions • 2-4 supp...
Page 174
D user guide c5 size envelopes dimensions • 2-4 supported trays/bins • 2-4 d demo page printing • 3-57 disk directory printing • 3-57 dl size envelopes dimensions • 2-4 supported trays/bins • 2-4 draft mode • 3-19, 3-30 drivers configuring • 3-5 installing • 3-5 pcl emulation description • 3-4 featu...
Page 175
O user guide o offset catch tray capacity • 2-4 location • 1-8 paper sizes supported • 2-4, 2-5 using • 3-58 offsetting output • 3-12, 3-25, 3-58 overlays • 3-20 p page description languages • 1-5 page overlays • 3-20 paper jams see paper jams selecting for use • 2-2 sizes supported a3/ledger size t...
Page 176
S user guide resolution • 1-5 s secure printing pcl jobs • 3-8 postscript jobs • 3-21 serial card • c-3 standard output bin capacity • 2-4 location • 1-6 paper sizes supported • 2-4, 2-5 statement size paper dimensions • 2-4 supported trays/bins • 2-4 t test print printing • 3-57 token ring card • c...