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- DocuPrint N3225
- User Manual
Xerox DocuPrint N3225 User Manual
Summary of DocuPrint N3225
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The xerox docuprint n3225 and n4025 network laser printers user guide.
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Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templat...
Page 3: Contents
Contents i user guide safety notes ................................................................ 1 note, caution and warning symbols ...................................... 2 electrical safety ...................................................................... 3 maintenance safety.................
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User guide memory expansion......................................................... 1-10 hard disk drive option .................................................. 1-11 secure printing ............................................................... 1-11 proof printing ..................................
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User guide the display .................................................................... 3-10 the indicator lights........................................................ 3-11 the keys ........................................................................ 3-12 menu options ........................
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User guide clearing paper jams ......................................................... 5-6 clearing area a (without duplex module) ...................... 5-14 clearing area a (with duplex module) ........................... 5-16 clearing area b ........................................................
Page 7: Safety Notes
❖ 1 safety notes the printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer..
Page 8: Note, Caution and Warning
Note, caution and warning symbols 2 ❖ user guide note, caution and warning symbols throughout this user guide and the other printer guides, several symbols are used to emphasize useful, important and critical information. They are as follows: when these symbols are used within a step they are smalle...
Page 9: Electrical Safety
Electrical safety ❖ 3 electrical safety • use the power cord supplied with your printer. • do not place the printer where people may step on the power cord. • do not place objects on the power cord. • do not override or disable electrical or mechanical interlocks. • do not block or cover slots and o...
Page 10: Maintenance Safety
Maintenance safety 4 ❖ user guide maintenance safety • do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • do not use aerosol cleaners. The use of unapproved supplies can cause poor performance and could create a dangerous si...
Page 11: Operational Safety
Operational safety ❖ 5 operational safety your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help to ...
Page 12
Operational safety 6 ❖ user guide • do not place the printer near a heat source or in direct sunlight. • do not place the printer in line with the cold air flow from an air-conditioning system. • place the printer on a level, solid surface with adequate strength for the weight of the machine. The we...
Page 13: Getting to Know Your
Chapter 1: getting to know your printer ❖ 1-1 getting to know your printer c h a p t e r 1 introduction ...................................................................... 1-3 printer features ................................................................. 1-4 paper handling ......................
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Getting to know your printer 1-2 ❖ user guide printer generated reports ............................................. 1-14 printer components ......................................................... 1-15 printing a configuration sheet ......................................... 1-18 printer documenta...
Page 15: Introduction
Introduction chapter 1: getting to know your printer ❖ 1-3 introduction in this chapter you will become familiar with the features of your printer and learn where to locate specific printer parts. Before you use your printer, make sure that you perform all the steps outlined in the quick install gui...
Page 16: Printer Features
Printer features 1-4 ❖ user guide printer features your printer has many special features that allow you to achieve the results you need for your specific print job. Features vary slightly according to the options you are using and the memory installed in the printer. This section will help you beco...
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Printer features chapter 1: getting to know your printer ❖ 1-5 standard output the printer comes with two standard output destinations. • the 200 sheet face-up bin holds up to 200 sheets of letter/a4 paper. • the 500 sheet face-down bin with offset capability holds up to 500 sheets of paper and can ...
Page 18: Automatic Tray
Printer features 1-6 ❖ user guide • 2000 sheet finisher can be installed only on console versions of the printer (i.E., versions which have the 2,500 sheet feeder). It has three output bins with a total maximum capacity of 2,000 unstapled sheets, up to 667 unstapled sheets per bin. There is stapling...
Page 19: Connectivity
Printer features chapter 1: getting to know your printer ❖ 1-7 connectivity the printer contains the following standard interfaces for connecting to a host computer or network: • ieee 1284 parallel • universal serial bus (usb) • 10/100base-t ethernet optional interfaces: • 10base2 ethernet • token r...
Page 20: Page Description
Printer features 1-8 ❖ user guide page description languages your printer includes these page description languages (pdls): • an emulation of hp pcl 5e • an emulation of hp pcl 6 • an emulation of hp pjl • adobe postscript 3 edge to edge printing you can print postscript and pcl emulation jobs all t...
Page 21: Resolution
Printer features chapter 1: getting to know your printer ❖ 1-9 resolution the printer provides the following resolutions: • 600 x 600 dots per inch (dpi) • 1200 x 1200 dpi quality • 300 x 300 dpi (pcl 5e only) the printer is set to print at 600 x 600 dpi (dots per inch). You can also print draft-qua...
Page 22: Print Speed
Printer features 1-10 ❖ user guide print speed print speed depends on the model/configuration of your printer and the complexity of your print jobs. Maximum rated print speed is either 32 ppm or 40 ppm. Memory expansion the base printer contains 12 mb of flash memory and 32 mb of dram installed as s...
Page 23: Hard Disk Drive
Printer features chapter 1: getting to know your printer ❖ 1-11 hard disk drive option an optional hard disk drive is also available, and is used for storing fonts, forms and macros, enabling secure and proof job printing and automatic collation of multiple sets of a document. (refer to chapter 3 of...
Page 24: Send Once, Rip Once,
Printer features 1-12 ❖ user guide send once, rip once, print many the printer driver sends data to the printer only once, regardless of the number of copies specified. This conserves valuable network resources and allows users to resume their applications quickly. Once the data reaches the printer,...
Page 25: Power Saver
Printer features chapter 1: getting to know your printer ❖ 1-13 power saver after 60 minutes of inactivity, the printer automatically turns off internal components to reduce the amount of electricity used. The printer automatically turns those components back on when it receives a print job. Using t...
Page 26: Printer Generated
Printer features 1-14 ❖ user guide printer generated reports you can print any of the following reports from the print menu. • the configuration sheet lists printer name, software revision level, communication parameters settings, options installed, current option setting in the control panel's menu...
Page 27: Printer Components
Printer components chapter 1: getting to know your printer ❖ 1-15 printer components the major components of the printer are indicated in figures 1.1 to 1.4. Figure 1.1 base printer components front view 1 face-up output bin 2 door a 3 50 sheet bypass feeder 4 door b 5 face-down output bin 6 power s...
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Printer components 1-16 ❖ user guide figure 1.2 console configuration with options front view 1 10-bin mailbox/collator 2 face-up output bin 3 duplex module 4 100 envelope feeder 5 2,500 sheet feeder (with paper trays 3, 4, and 5) figure 1.3 customer replaceable components front view, covers open 1 ...
Page 29
Printer components chapter 1: getting to know your printer ❖ 1-17 figure 1.4 finisher components front view 1 transport cover 2 paper transport 3 staple access door 4 unload button 5 output bin 1 6 output bin 2 7 output bin 3 top view 1 area e 2 area f 3 door g 4 area h.
Page 30
Printing a configuration sheet 1-18 ❖ user guide printing a configuration sheet a very convenient way of both testing basic printer operation and determining how your printer is configured is to print a configuration sheet. The following operator sequence from the printer control panel will cause a ...
Page 31: Printer Documentation
Printer documentation chapter 1: getting to know your printer ❖ 1-19 printer documentation printer documentation is provided in several different places. This section will serve as an initial roadmap to that documentation. Printed documentation you have received the following pieces of documentation...
Page 32: Product Cd
Printer documentation 1-20 ❖ user guide product cd this cd contains the following pieces of information: • the user guide • the system administrator guide the system administrator guide also contains a considerable amount of more detailed user information. The documents on the cd are provided as pdf...
Page 33: Loading Print Media
Chapter 2: loading print media ❖ 2-1 loading print media c h a p t e r 2 selecting print media ......................................................... 2-2 storing paper .................................................................... 2-7 loading paper .............................................
Page 34: Selecting Print Media
Selecting print media 2-2 ❖ user guide selecting print media this chapter will help you understand what kinds of paper you can use with the printer and also how to properly position paper in the different paper input sources. Table 2.1 on page 2-4 lists the size paper, envelopes, and other print med...
Page 35
Selecting print media chapter 2: loading print media ❖ 2-3 the following media are unacceptable for use in the printer. Their use may cause high rates of jamming and other paper-handling problems: • excessively thick or thin paper • heavily textured paper • paper that has already been printed on (pr...
Page 36
Selecting print media 2-4 ❖ user guide table 2.1 acceptable media sizes and capacities for input trays media size 1 tray 1 tray 2 tray 3 tray 4 tray 5 50 sheet bypass feeder 100 envelope feeder a3 297x420 mm sef 2 • • • a4 210x297 mm lef 2 • • • • a5 148x210 mm lef • • a6 105x148 mm sef • statement ...
Page 37
Selecting print media chapter 2: loading print media ❖ 2-5 envelopes com-10 4.1x9.5” lef monarch 3.8x7.5” lef dl 110x220mm lef c5 162x229mm lef • • • • • • • • transparencies a4 210x297 mm lef letter 8.5x11” lef • • labels a4 210x297 mm lef letter 8.5x11” lef • • custom width: 110-297mm/3.9-11.7” le...
Page 38
Selecting print media 2-6 ❖ user guide table 2.2 acceptable media sizes and capacities for output bins media size face-down bin face-up bin 10-bin mailbox/ collator 3-bin finisher/ stapler a3 297x420 mm • • • • 1 a4 210x297 mm • • • • a5 148x210 mm • • • • a6 105x148 mm • • statement 5.5x8.5” • • • ...
Page 39: Storing Paper
Storing paper chapter 2: loading print media ❖ 2-7 storing paper print quality is optimized when paper and other print media are stored properly. Proper storage ensures optimum print quality and trouble-free printer options. • store the paper on a flat surface, in a relatively low humidity environme...
Page 40: Loading Paper
Loading paper 2-8 ❖ user guide loading paper the printer accepts paper from the following input trays: • trays 1 (500 sheets) and 2 (500 sheets) in the printer (see page 2-9) • tray 3 (500 sheets), the top tray in the optional 2,500 sheet feeder (see page 2-9) • trays 4 (1,000 sheets), the lower lef...
Page 41: Trays 1, 2, And 3 (If
Loading paper chapter 2: loading print media ❖ 2-9 trays 1, 2, and 3 (if installed) trays 1 and 2 in the printer, and tray 3 in the optional 2,500 sheet feeder, hold up to 500 sheets of 20 lb. (80 g/m 2 ) paper each. Refer to the section “selecting print media” (page 2-2) for acceptable paper sizes ...
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Loading paper 2-10 ❖ user guide 4 press down the gray handle and slide the side guide all the way until it stops. 5 place the paper in the tray, between the guides (see figure 2.1 on page 2-12 and figure 2.2 on page 2-13 for orientation). Do not stack paper above the indicated mark. 6 adjust the sid...
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Loading paper chapter 2: loading print media ❖ 2-11 8 adjust the paper guide to the paper width. Make sure the guide is locked firmly in the guide hole on the bottom of the tray, and that both the side and width guides are set correctly for the size of paper you are using. 9 if changing paper size, ...
Page 44
Loading paper 2-12 ❖ user guide figure 2.1 trays 1/2/3 paper orientation (long edge feed) top view 1 duplex printing 2 simplex printing load the following paper sizes with the long edge on the left (leading into the printer): letter statement executive a4 a5 b5-jis.
Page 45
Loading paper chapter 2: loading print media ❖ 2-13 figure 2.2 trays 1/2/3 paper orientation (short edge feed) top view 1 duplex printing 2 simplex printing load the following paper sizes with the short edge on the left (leading into the printer): legal folio ledger a3 b4-jis the paper in this illus...
Page 46: Trays 4 and 5 In The
Loading paper 2-14 ❖ user guide trays 4 and 5 in the 2,500 sheet feeder trays 4 and 5 in the optional 2,500 sheet feeder hold up to 1,000 sheets of 20 lb. (80 g/m 2 ) paper each (in a4, letter and executive size only). The following procedure uses tray 4 as an example, but can be used for tray 5 as ...
Page 47
Loading paper chapter 2: loading print media ❖ 2-15 . 3 place paper in the tray, against the left side (refer to figure 2.3 on page 2-16 for orientation). Slide back the stop. Do not stack paper above the indicated mark. 4 push the tray back in..
Page 48
Loading paper 2-16 ❖ user guide figure 2.3 trays 4 and 5 paper orientation top view tray 4 1 duplex printing 2 simplex printing load the following sizes with the long edge on the left (leading into the printer): letter executive a4 top view tray 5 1 duplex printing 2 simplex printing load the follow...
Page 49: 50 Sheet Bypass
Loading paper chapter 2: loading print media ❖ 2-17 50 sheet bypass feeder the 50 sheet bypass feeder holds up to 50 sheets of 20 lb (80 g/m 2 ) paper. Refer to the section “selecting print media” (page 2-2) for acceptable media sizes and weights. 1 if necessary, pull out the extension tray to fit t...
Page 50
Loading paper 2-18 ❖ user guide 4 push the paper as far as it can go into the printer. 5 when finished printing from the bypass feeder, remove any remaining paper from the tray and push back the extension tray (if necessary), as paper will be fed from the bypass feeder if it is selected in the tray ...
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Loading paper chapter 2: loading print media ❖ 2-19 figure 2.4 50 sheet bypass feeder paper orientation (long edge feed) top view 1 simplex printing 2 duplex printing load the following paper sizes with the long edge leading into the printer: letter statement executive a4 a5.
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Loading paper 2-20 ❖ user guide figure 2.5 50 sheet bypass feeder paper orientation (short edge feed) top view 1 simplex printing 2 duplex printing load the following paper sizes with the short edge leading into the printer: legal folio ledger a3 a6.
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Loading paper chapter 2: loading print media ❖ 2-21 figure 2.6 50 sheet bypass feeder envelope orientation 1 top view 1 com-10, dl, or monarch envelope 2 c5 envelope 1 some postscript applications require that the envelopes be loaded with the return address corner on the right side of the stack and ...
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Loading paper 2-22 ❖ user guide figure 2.7 50 sheet bypass feeder transparency orientation top view 1 transparency the stripe must be on the leading edge of the transparency. The rough side of the transparency is up and the smooth side is down..
Page 55: 100 Envelope Feeder
Loading paper chapter 2: loading print media ❖ 2-23 100 envelope feeder the 100 envelope feeder is an optional paper handling device available for the printer. Refer to table 2.1 on page 2-4 for acceptable envelope sizes. 1 prepare a stack of envelopes, making sure all flaps are closed and the envel...
Page 56: Automatic Tray Switching
Automatic tray switching 2-24 ❖ user guide automatic tray switching automatic tray switching, available for both pcl and postscript jobs, enables you to group two or more input trays together into one logical tray, and in a specific order in which the trays will be searched to satisfy an input reque...
Page 57: Paper Size/type
Automatic tray switching chapter 2: loading print media ❖ 2-25 paper size/type mismatch paper size/type mismatch occurs when the requested size is not available in the printer. This can be caused by running out of paper in a tray that is configured for the requested paper, or by requesting a paper t...
Page 58: Duplex (Two-Sided) Printing
Duplex (two-sided) printing 2-26 ❖ user guide duplex (two-sided) printing once the optional duplex module is installed and duplex printing is enabled in the control panel, you can print two-sided (duplex) jobs. Duplex printing can also be enabled from your printer driver. Use only the size paper lis...
Page 59: Printing
Chapter 3: printing ❖ 3-1 printing c h a p t e r 3 introduction ...................................................................... 3-2 using the printer drivers .................................................... 3-3 installing the printer drivers ........................................... 3-4...
Page 60: Introduction
Introduction 3-2 ❖ user guide introduction this chapter provides information on: • using printer drivers to control the printer’s output. • the features of the printer’s control panel, and its use to generate printer reports such as the configuration sheet. For information on network-specific printi...
Page 61: Using The Printer Drivers
Using the printer drivers chapter 3: printing ❖ 3-3 using the printer drivers your printer offers many special features that are designed to produce the highest quality black and white prints while giving you the flexibility you need to print a variety of documents. These features are accessed throu...
Page 62: Installing The Printer
Using the printer drivers 3-4 ❖ user guide installing the printer drivers inside the cover of the product cd-rom case is a booklet with instructions on how to load your printer drivers. In addition, your system administrator can download drivers directly to your workstation. Configuring the printer ...
Page 63: Using The Driver’S
Using the printer drivers chapter 3: printing ❖ 3-5 using the driver’s features at a minimum, your printer’s drivers enable you to control the following aspects of printing: • select an input tray from which to draw paper or other print media. • select an output bin to which the print job will be de...
Page 64
Using the printer drivers 3-6 ❖ user guide table 3.3 printer driver features feature driver secure printing proof printing cover sheets edge- to-edge n-up water- mark overlay duplex pcl 5e windows 95/98 c c c c c c c c windows nt 4.0 c c c c c c c c pcl 6 windows 95/98 c c c c c c n c windows nt 4.0...
Page 65
Using the printer drivers chapter 3: printing ❖ 3-7 secure printing use this feature when your printer is used as a remote workgroup printer and you need to print a confidential document. It is only available when the optional hard drive is installed. To use this feature, select secure print and ent...
Page 66
Using the printer drivers 3-8 ❖ user guide cover sheets use this feature when you want the first page of your document to be printed on different paper stock. In this way, you can specify the paper size or media type to be used for the front cover of the document. Edge-to-edge this feature lets you ...
Page 67: Using The Control Panel
Using the control panel chapter 3: printing ❖ 3-9 using the control panel the control panel: • displays information about the status of the printer (or the job in progress). • provides the means for changing printer settings and printer defaults to control how it operates. • it allows you to print r...
Page 68: The Display
Using the control panel 3-10 ❖ user guide the display the control panel's display performs two functions. • it informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer, the display ...
Page 69: The Indicator Lights
Using the control panel chapter 3: printing ❖ 3-11 the indicator lights the control panel contains four indicator lights. Table 3.4 describes the function of each indicator light. Table 3.4 indicator lights and their functions light function on line (green) lights when the printer is online. Flashes...
Page 70: The Keys
Using the control panel 3-12 ❖ user guide the keys the control panel keypad consists of eight keys, identified with international symbols and/or labeled in english. The keys are also numbered 0 - 7. Table 3.5 describes the function of each key. Table 3.5 control panel keys and their functions key de...
Page 71
Using the control panel chapter 3: printing ❖ 3-13 item down • if in the menu system, causes the control panel to scroll through the items in the current menu from top to bottom. • if not in the menu system, this key is ignored. Value up • if in the menu system, and an item is displayed, causes the ...
Page 72: Menu Options
Using the control panel 3-14 ❖ user guide menu options table 3.6 on the next page lists the variables that can be controlled at the printer’s control panel, organized by menu in the order in which they appear when scrolling through the display. Since these variables are generally used in configuring...
Page 73
Using the control panel chapter 3: printing ❖ 3-15 table 3.6 menu options menu description and items job menu allows you to cancel the job currently processed by pcl or postscript, or to force a form feed on a partially formatted job in pcl. Cancel job cancels the job currently printing. Form feed c...
Page 74
Using the control panel 3-16 ❖ user guide tray menu allows you to access tray settings for pcl and postscript jobs. Envelope size 1 defines the envelope size that is loaded in the envelope feeder. Envelope type 1 defines the envelope type that is loaded in the envelope feeder. Mbf size 1 defines the...
Page 75
Using the control panel chapter 3: printing ❖ 3-17 pcl menu allows you to establish the default configuration for the printer when printing pcl emulation jobs. Font number sets the default font in pcl. Pitch sets the pitch of the default font in pcl when the default font already selected is a scalab...
Page 76
Using the control panel 3-18 ❖ user guide system menu allows you to set general printer features. Language sets the language used for control panel display messages and generated reports. Paper size sets the default paper size used in pcl and postscript. Paper type sets the default paper type used i...
Page 77
Using the control panel chapter 3: printing ❖ 3-19 system menu (continued) resolution sets the default resolution for pcl and postscript jobs. Output timeout determines how many seconds the system will wait after a bin is filled before directing output to an alternate bin. Output offset enables or d...
Page 78
Using the control panel 3-20 ❖ user guide parallel menu allows you to set options for the parallel port connection. Port enable enables or disables the parallel port. Port timeout sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence. Parall...
Page 79
Using the control panel chapter 3: printing ❖ 3-21 usb menu allows you to set options for the usb port connection. Port enable enables or disables the usb port. Port timeout sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence. Usb pdl sets...
Page 80
Using the control panel 3-22 ❖ user guide ethernet menu (continued) netbeui pdl sets the default emulation for the ethernet netbeui interface. Netbeui bin ps enables or disables the netbeui binary mode of postscript. Appsocket enabl enables or disables the ethernet appsocket interface. Appsocket pdl...
Page 81
Using the control panel chapter 3: printing ❖ 3-23 token ring menu allows you to set options for the token ring port connection (and appears only if the optional token ring interface is installed). Lpr enable enables or disables the token ring lpr protocol. Lpr banner enables or disables the lpr ban...
Page 82
Using the control panel 3-24 ❖ user guide token ring menu (continued) ttalk enable enables or disables the token ring tokentalk protocol. Http enable enables or disables the token ring http server protocol. Ip address res sets the method used to resolve (assign) the ip address, including sub net mas...
Page 83
Using the control panel chapter 3: printing ❖ 3-25 novell menu allows you to modify novell parameters. Novell enable enables or disables the novell protocol. Novell pdl sets the default print description language emulation for the novell protocol. Novell binary ps enables or disables the novell bina...
Page 84
Using the control panel 3-26 ❖ user guide print menu allows you to generate printer reports. Config sheet prints a configuration sheet showing the printer's current information and menu settings. Pcl demo prints a sample page demonstrating the printer's capabilities. Pcl font list prints a list of p...
Page 85
Using the control panel chapter 3: printing ❖ 3-27 reset menu allows you to access printer reset functions (and appears only when the printer is powered on while holding down the online and enter keys). Factory defaults resets menus to factory defaults. Network defaults resets parameters in the ethe...
Page 86: Printing A Password
Using the control panel 3-28 ❖ user guide printing a password job to print a password job sent to the printer and stored in the optional hard drive (such as a secure job or proof job), follow these steps: 1 at the control panel, press menu up or menu down until you see: 2 press item up or item down ...
Page 87: Deleting A Password
Using the control panel chapter 3: printing ❖ 3-29 deleting a password job to delete a password job sent to the printer and stored in the optional hard drive (such as a secure job or proof job), follow these steps: 1 at the control panel, press menu up or menu down until you see: 2 press item up or ...
Page 88: Generating A Printer
Using the control panel 3-30 ❖ user guide generating a printer report your printer provides the following reports that can be printed: • configuration sheet • pcl demo • pcl font list • postscript font list • menu map • test print • disk directory (if the optional hard drive is installed) • fault hi...
Page 89: Using The 10-Bin
Using the control panel chapter 3: printing ❖ 3-31 using the 10-bin mailbox/collator the 10-bin mailbox/collator is an optional output device available for the printer. It handles all supported paper sizes, except a6 and envelopes, in 10 individually addressable bins at up to 100 sheets per bin. Mai...
Page 90: Duplex Printing
Using the control panel 3-32 ❖ user guide duplex printing with the optional duplex unit installed, you can print two-sided (duplex) jobs. Use only the paper size listed in table 2.3 on page 2-26. Do not use envelopes, postcards, transparencies, or label paper for duplex jobs. To print duplex, select...
Page 91
Using the control panel chapter 3: printing ❖ 3-33 figure 3.2 duplex binding orientation and control panel menu settings portrait orientation: set duplex to long edge . Portrait orientation: set duplex to short edge . Landscape orientation: set duplex to long edge . Landscape orientation: set duplex...
Page 92: Using The Finisher
Using the finisher 3-34 ❖ user guide using the finisher features the finisher option has three output bins with a total maximum capacity of 2,000 unstapled sheets, up to 667 unstapled sheets per bin. Stapled output can be sent to all three bins. Built-in stapler the stapler can staple sets of up to ...
Page 93
Using the finisher chapter 3: printing ❖ 3-35 job offsetting the finisher supports offsetting of printed jobs in all three bins. Supported paper sizes all sizes of paper can be sent to the finisher except a6 and envelopes. Mixed sizes of paper can be sent to the finisher bins as long as all the pape...
Page 94
Using the finisher 3-36 ❖ user guide bin level sensors finisher s ensors can detect the following bin conditions: • empty • 50% • full when a bin is full and the stack height does not allow additional sets to be sent to it, the destination of additional sets directed to the full bin is determined by...
Page 95: Bin Capacity
Using the finisher chapter 3: printing ❖ 3-37 bin capacity each finisher bin is capable of stacking up to 667 sheets of 20 lb. Paper for long edge feed (lef) paper sizes and 333 sheets for short edge feed (sef) paper sizes. The maximum stack height is decreased when stapled sets are delivered to eac...
Page 96: Stapling Positions
Using the finisher 3-38 ❖ user guide stapling positions stapling positions can be set at the user interface or by the system administrator. Letter, statement, b5-jis and executive paper figure 3.3 illustrates the approximate position of staples for letter, statement, b5-jis and executive paper in po...
Page 97
Using the finisher chapter 3: printing ❖ 3-39 a4 paper figure 3.4 illustrates the approximate position of staples for a4 paper in portrait, landscape, and inverse landscape modes based upon the stapling position indicated in the left hand column. Figure 3.4 stapling positions for a4 paper stapling p...
Page 98
Using the finisher 3-40 ❖ user guide a5 paper figure 3.5 illustrates the approximate position of staples for a5 paper in portrait, landscape, and inverse landscape modes based upon the stapling position indicated in the left hand column. Figure 3.5 stapling positions for a5 paper stapling position p...
Page 99
Using the finisher chapter 3: printing ❖ 3-41 a3 paper figure 3.6 illustrates the approximate position of staples for a3 paper in portrait, landscape, and inverse landscape modes based upon the ui parameters indicated in the left hand column. Figure 3.6 stapling positions for a3 paper stapling posit...
Page 100
Using the finisher 3-42 ❖ user guide ledger, legal, b4-jis and folio paper figure 3.7 illustrates the approximate position of staples for ledger, legal, b4-jis and folio paper in portrait, landscape, and inverse landscape modes based upon the ui parameters indicated in the left hand column. Figure 3...
Page 101: Paper Output
Using the finisher chapter 3: printing ❖ 3-43 paper output exception conditions if a bin is not available, sets are directed to an available bin. The new bin is used until the original requested finisher bin is emptied. It is possible to send a combination of commands to select an output destination...
Page 102
Using the finisher 3-44 ❖ user guide.
Page 103: Maintaining The Printer
Chapter 4: maintaining the printer ❖ 4-1 maintaining the printer c h a p t e r 4 regular printer maintenance .............................................. 4-2 cleaning the printer ....................................................... 4-2 replacing the laser print cartridge ..........................
Page 104: Regular Printer Maintenance
Regular printer maintenance 4-2 ❖ user guide regular printer maintenance your printer is designed to need very little ongoing maintenance other than the replacements of consumable items as they reach their end of use. It is recommended that maintenance items be replaced when the end of use warnings ...
Page 105: Replacing The Laser Print
Replacing the laser print cartridge chapter 4: maintaining the printer ❖ 4-3 replacing the laser print cartridge this section describes how to replace the printer laser print cartridge in both a standard configuration printer and a printer with a duplex module attached. If your printer does not have...
Page 106: Standard
Replacing the laser print cartridge 4-4 ❖ user guide standard configuration follow this procedure to replace the laser print cartridge on a standard configuration printer. 1 open door a. 2 open the front cover (which is spring loaded; you must hold it open or else it will shut). 3 remove the laser p...
Page 107
Replacing the laser print cartridge chapter 4: maintaining the printer ❖ 4-5 4 remove the new laser print cartridge from its package and pull out the protective paper sheet from the drum shutter. 5 hold the laser print cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the ...
Page 108
Replacing the laser print cartridge 4-6 ❖ user guide 7 gently pull the sealing tape straight out in the direction of the arrow. If the tape is pulled out at an angle, it may break. 8 close the front cover and door a. When closing door a, follow the instruction label on the door for the correct locat...
Page 109: Duplex Configuration
Replacing the laser print cartridge chapter 4: maintaining the printer ❖ 4-7 duplex configuration follow this procedure to replace the laser print cartridge on a printer with the duplex module installed. 1 open the duplex module by pulling on its latch. 2 open door a. 3 open the front cover (which i...
Page 110
Replacing the laser print cartridge 4-8 ❖ user guide 5 remove the new laser print cartridge from its package and pull out the protective paper sheet from the drum shutter. 6 hold the laser print cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside. 7 hold the...
Page 111
Replacing the laser print cartridge chapter 4: maintaining the printer ❖ 4-9 9 close the front cover and door a. When closing door a, follow the instruction label on the door for the correct location at which to push the door closed 10 close the duplex module..
Page 112
Replacing the maintenance kit 4-10 ❖ user guide replacing the maintenance kit the maintenance kit includes these items: • fuser cartridge • bias transfer roll (btr) • 15 feedrolls (three for each paper input tray) the fuser cartridge, feedrolls and btr have expected useful lives of 300,000 impressio...
Page 113
Adding staples to the finisher chapter 4: maintaining the printer ❖ 4-11 adding staples to the finisher the printer will pause during a stapling job when the staple cartridge in the optional finisher is empty. Follow these steps to place a new staple cartridge into the finisher. 1 open the access do...
Page 114
Adding staples to the finisher 4-12 ❖ user guide 4 slide a new set of staples into the cartridge and pull the tab to release the packaging. Make sure the arrows on the package of staples face up. 5 slide the full staple cartridge into the finisher until it snaps into place. 6 close the access door. ...
Page 115: Troubleshooting
Chapter 5: troubleshooting ❖ 5-1 troubleshooting c h a p t e r 5 before you begin troubleshooting ...................................... 5-3 hardware ....................................................................... 5-4 software ....................................................................
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Troubleshooting 5-2 ❖ user guide solving printing problems ................................................ 5-26 solving print quality problems ......................................... 5-30 additional sources of troubleshooting assistance ............. 5-38.
Page 117: Before You Begin
Before you begin troubleshooting chapter 5: troubleshooting ❖ 5-3 before you begin troubleshooting if it becomes necessary for you to take corrective actions, note the following safety tips and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance probl...
Page 118: Hardware
Before you begin troubleshooting 5-4 ❖ user guide if your printer is not operating properly, make sure that the following hardware and software issues have been considered: hardware • is the printer plugged in? • is the printer switched on? Software • is the correct printer driver installed and sele...
Page 119: Error Messages
Error messages chapter 5: troubleshooting ❖ 5-5 error messages your printer displays messages on the control panel when operator intervention is required. There are two types of messages that require attention: • printer fault messages are those that relate to printer shutdown, such as a paper jam. ...
Page 120: Paper Jams
Paper jams 5-6 ❖ user guide paper jams your printer has been designed to provide reliable, trouble-free operation. However, you may experience an occasional paper jam. When the printer detects a misfeed or a paper jam, the printing process is halted and a control panel message is displayed. After th...
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Paper jams chapter 5: troubleshooting ❖ 5-7 table 5.1 paper jam messages message description/corrective action check staple cartridge the stapler cartridge is not in position. Verify that the stapler cartridge has been installed. And that it contains staples. Clear area a clear env/bypass a paper ja...
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Paper jams 5-8 ❖ user guide clear area a,b reset tray 3 a paper jam has occurred in areas a and b. Use one of the following procedures to clear area a: • “clearing area a (without duplex module)” (page 5-14), or • “clearing area a (with duplex module)” (page 5-16). Then clear area b (page 5-18) and ...
Page 123
Paper jams chapter 5: troubleshooting ❖ 5-9 close door e door e is open. Close door e, the gate cover of the finisher. Close door f door f is open. Close door f, the transport cover of the finisher. Close door g door g is open. Close door g, the top cover of the finisher. Close staple door the finis...
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Paper jams 5-10 ❖ user guide fin fail h5-86 power off/on finisher stacker lower limit switch problem. Power off the printer. Then power it back on again. Install staple cartridge the finisher is out of staples. Remove the empty staple cartridge and install a new one. Refer to “adding staples to the ...
Page 125
Paper jams chapter 5: troubleshooting ❖ 5-11 paper jam clear area b,c a paper jam has occurred in areas b and c. Clear areas b and c (page 5-18). Paper jam clear area c a paper jam has occurred in area c. Clear area c (page 5-18). Paper jam clear area d a paper jam has occurred in area d. Clear area...
Page 126
Paper jams 5-12 ❖ user guide paper jam clear env feeder the printer cannot feed from the envelope feeder. Open the envelope feeder and remove any jammed envelopes. Paper jam clear tray 5 a paper jam has occurred in tray 5. Open tray 5 and remove jammed paper. See“clearing paper jams” (page 5-6) and ...
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Paper jams chapter 5: troubleshooting ❖ 5-13 stapl fail h5-92 power off/on the staple head did not switch on within the specified time. Power off and on the printer. Stapl fail h5-93 power off/on the stapler failed in the front corner position. Power off and on the printer. Stapl fail h5-94 power of...
Page 128: Clearing Area A
Paper jams 5-14 ❖ user guide clearing area a (without duplex module) follow the procedure below to clear a paper jam from area a when the control panel display reads c l e a r a r e a a and the printer does not have the duplex module installed. 1 remove the face-up bin by lifting it up and out. 2 op...
Page 129
Paper jams chapter 5: troubleshooting ❖ 5-15 b if the paper is jammed in the fuser area, remove it carefully without touching the fuser. If it becomes difficult to pull out the paper, locate the green knob— at the same time, press it in and turn it until the paper is adequately out and easy to pull....
Page 130: Clearing Area A (With
Paper jams 5-16 ❖ user guide clearing area a (with duplex module) follow the procedure below to clear a paper jam from area a when the control panel display reads c l e a r a r e a a and there is a duplex module installed on the printer. 1 remove any paper from the face-up tray, then open the duplex...
Page 131
Paper jams chapter 5: troubleshooting ❖ 5-17 b if the paper is jammed in the fuser area, remove it carefully without touching the fuser. If it becomes difficult to pull out the paper, locate the green knob— at the same time, press it in and turn it until the paper is adequately out and easy to pull....
Page 132: Clearing Area B
Paper jams 5-18 ❖ user guide clearing area b follow the procedure below to clear a paper jam from area b of the printer when the control panel display reads c l e a r a r e a b . Clearing area c follow the procedure below to clear a paper jam from area c of the 2,500 sheet feeder when the control pa...
Page 133: Clearing Area D
Paper jams chapter 5: troubleshooting ❖ 5-19 clearing area d follow the procedure below to clear a paper jam from area d (mailbox/collator) when the control panel display reads c l e a r a r e a d . 1 open door d. 2 remove any jammed paper. 3 close door d..
Page 134: Clearing Area E
Paper jams 5-20 ❖ user guide clearing area e follow the procedure below when the control panel display reads: paper jam clear area e . Clearing area f follow the procedure below when the control panel display reads: paper jam clear area f . 1 lift the plastic roll cover under the paper transport, us...
Page 135: Clearing Area G
Paper jams chapter 5: troubleshooting ❖ 5-21 clearing area g follow the procedure below when the control panel display reads: paper jam clear area g . Clearing area h follow the procedure below when the control panel display reads: paper jam clear area h . 1 raise the cover of the door g and remove ...
Page 136: Clearing Tray 5
Paper jams 5-22 ❖ user guide clearing tray 5 follow the procedure below to clear a paper jam from tray 5 of the 2,500 sheet feeder when the control panel display reads r e s e t t r a y 5 . 1 open door c and remove any jammed paper. Then close door c. 2 open and remove tray 3 by lifting the tray fro...
Page 137
Paper jams chapter 5: troubleshooting ❖ 5-23 3 open trays 4 and 5. Carefully remove any jammed paper. Reseat the paper in the trays. 4 lift the tray 5 transport and carefully remove any jammed paper, then close trays 4 and 5..
Page 138: Clearing The Duplex
Paper jams 5-24 ❖ user guide clearing the duplex module follow the procedure below to clear a paper jam from the duplex module when the control panel display reads c l e a r d u p l x u n i t . 1 open the duplex module. 2 open the inside cover of the duplex module..
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Paper jams chapter 5: troubleshooting ❖ 5-25 3 remove any jammed paper in the direction of the arrow. 4 close the inside cover of the duplex module, then close the duplex module..
Page 140: Solving Printing Problems
Solving printing problems 5-26 ❖ user guide solving printing problems consult table 5.2 for corrective actions when the printer will not print or when the printed output is not what you expect. Table 5.2 printer operation problems problem action the printer will not print at all, or a file sent from...
Page 141
Solving printing problems chapter 5: troubleshooting ❖ 5-27 a printed page does not look as expected. 1. Make certain that the software application you are using to create your print job is configured properly. Refer to your software documentation. 2. Make sure the correct driver is being used. 3. S...
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Solving printing problems 5-28 ❖ user guide postscript commands are printed instead of the postscript job. 1. Make certain that the software application you are using to create your job is configured properly. Refer to your software documentation. 2. The job sent to the printer might have included a...
Page 143
Solving printing problems chapter 5: troubleshooting ❖ 5-29 a postscript or pcl job fails to print. For a postscript job, do the following. • check that you are using a postscript or pcl printer driver. • for a postscript job, set the print ps errors item in the system menu to on and re-send the job...
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Solving print quality problems 5-30 ❖ user guide solving print quality problems table 5.3 lists common print quality problems, the possible cause, and recommended actions. The cases listed in table 5.3 are probable causes only, and may not represent all of the possible cases that may occur under act...
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Solving print quality problems chapter 5: troubleshooting ❖ 5-31 blank prints entire printed page is blank with no visible print. If just installed, the laser print cartridge insert (tape) may still be in place. Remove the tape insert. Multiple sheets are being fed from the paper tray at the same ti...
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Solving print quality problems 5-32 ❖ user guide spot deletions areas of the print are extremely light or missing. Damp paper stock. Replace the paper stock. Defective laser print cartridge, or the cartridge is at its end of life. Replace the laser print cartridge. Vertical line deletions localized ...
Page 147
Solving print quality problems chapter 5: troubleshooting ❖ 5-33 horizontal line deletions localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement. Defective paper stock, creases, folds, etc. Replace the paper stock. Vertical dark streaks...
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Solving print quality problems 5-34 ❖ user guide repetitive horizontal dark streaks black lines running across the page perpendicular to the direction of paper movement. Contaminated paper path. Print several blank sheets of paper to remove any toner accumulations. Defective laser print cartridge, o...
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Solving print quality problems chapter 5: troubleshooting ❖ 5-35 unfused or partially fused image the printed image is not fully fused to the paper and easily rubs off. Damp paper stock. Replace paper stock. Heavy or unusual paper stock. Use only approved paper/media.Refer to the user guide. Defecti...
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Solving print quality problems 5-36 ❖ user guide blurred prints image is blurred at the edges . Poor paper condition. Inspect/replace the paper stock. Paper is damp. Replace the paper stock. Random deletions random light areas and deletions. Poor paper condition. Inspect/replace the paper stock. Pap...
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Solving print quality problems chapter 5: troubleshooting ❖ 5-37 grainy graphics a graphic image is coarse or grainy (like a brick or checkerboard pattern) rather than a smooth halftone. The printer tried to print a complex graphic image with inadequate memory. Refer to the user guide for memory req...
Page 152: Additional Sources of
Additional sources of troubleshooting assistance 5-38 ❖ user guide additional sources of troubleshooting assistance if you encounter an error message, problem, or print defect that you are unable to correct by using your user guide or the on-line help system, you may need to contact your system admi...
Page 153: Printer Specifications
Appendix a: printer specifications ❖ a-1 printer specifications a p p e n d i x a.
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Printer specifications a-2 ❖ user guide imaging method electro-photography exposure system semiconduction laser beam (laser diode) scanning image resolution 600 x 600 dpi 1200 x 1200 dpi image quality 300 x 300 (pcl5e only) warm up time less then 60 seconds after power on continuous print speed 32 p...
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Printer specifications appendix a: printer specifications ❖ a-3 factory provided features • two adjustable trays (500 sheet each) standard (desktop configuration) • 50 sheet bypass feeder • face-down bin (500 sheets) • face-up bin (200 sheets) • 32 mbyte dram memory • pcl 5e emulation • pcl 6 emulat...
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Printer specifications a-4 ❖ user guide available options • hard disk drive • 16, 32, and 64 mbyte dram dimms • 8 mbyte flash rom dimms • 2,500 sheet feeder with one 500 sheet tray (adjustable) and two 1,000 sheet trays (letter, executive or a4 only) • duplex module • 10 bin mailbox/collator • 100 e...
Page 157: Notices and Certifications
Appendix b: notices and certifications ❖ b-1 notices and certifications a p p e n d i x b fcc notices...Usa ............................................................. B-2 radio frequency ............................................................. B-2 certifications...Canadian .....................
Page 158: Fcc Notices...Usa
Fcc notices...Usa b-2 ❖ user guide fcc notices...Usa radio frequency base printer this equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manuals, may cause interference with radio communications. This equipment has been...
Page 159
Fcc notices...Usa appendix b: notices and certifications ❖ b-3 changes or modifications not specifically approved by the manufacturer may void authority granted by the fcc to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with fcc regulations. Base pri...
Page 160
Fcc notices...Usa b-4 ❖ user guide if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • re-orient or reloc...
Page 161: Certifications...Canadian
Certifications...Canadian appendix b: notices and certifications ❖ b-5 certifications...Canadian 60 hz, 115v the equipment is listed by the underwriters laboratories, ul 1950, certified by canadian standards association, csa22.2, no. 950
Page 162: European Markets
European markets b-6 ❖ user guide european markets the ce marking applied to this product symbolises xerox ltd declaration of conformity with the following applicable directives of the european union. Council directive 73/23/ec amended by council directive 93/68/eec, on the harmonisation of the laws...
Page 163: En55022
European markets appendix b: notices and certifications ❖ b-7 base printer with token ring card or with 10base2 ethernet interface card this becomes a class a product with either of these options installed. Base printer with finisher/stapler option this becomes a class a product with this option ins...
Page 164: Safety Extra Low Voltage
Safety extra low voltage approval b-8 ❖ user guide safety extra low voltage approval the printer’s printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for safety extra low voltage (selv) circuits for connection t...
Page 165: Index
Index i x user guide a area e location on printer • 1-17 area f location on printer • 1-17 area g location on printer • 1-17 area h location on printer • 1-17 a3 size paper dimensions • 2-4, 2-6 supported trays/ bins • 2-4, 2-6 a4 size paper dimensions • 2-4, 2-6 supported trays/ bins • 2-4, 2-6 a5 ...
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C user guide c com10 size envelopes dimensions • 2-5, 2-6 supported trays/bins • 2-5, 2-6 configuration sheet printing • 1-18 connections for options location on printer • 1-15 control panel • 3-9 ➝ 3-13 display description • 3-10 location on printer • 3-9 indicator lights description • 3-11 locatio...
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H user guide feedrolls also see maintenance kit location in printer • 1-16 finisher output bins location on printer • 1-17 folio size paper dimensions • 2-4, 2-6 supported trays/bins • 2-4, 2-6 fonts pcl emulations • 1-9 postscript 3 • 1-9 front cover location on printer • 1-15, 1-17 fuser/fuser car...
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S user guide 50 sheet bypass feeder • 2-4 storing • 2-7 unacceptable for use • 2-3 weights supported • 2-2 paper jams • 5-6 ➝ 5-25 causes • 5-6 clearing • 5-6 ➝ 5-25 from area a (with duplex module) • 5-16 ➝ 5-17 from area a (without duplex module) • 5-14 ➝ 5-15 from area b • 5-18 from area c • 5-18...
Page 169
Numerics user guide tray 5 capacity • 2-4, 2-5 loading • 2-14 ➝ 2-16 location on printer • 1-16 paper orientation • 2-16 paper sizes supported • 2-4 troubleshooting paper jams • 5-6 ➝ 5-25 print quality problems • 5-30 ➝ 5-37 printer operation problems • 5-26 ➝ 5-29 numerics 10-bin mailbox/collator ...