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Xerox DocuPrint N24 Service Manual

Manual is about: Network Laser Printer

Summary of DocuPrint N24

  • Page 1

    Xerox xerox docuprint n24, n32, n40, n3225 and n4025 network laser printer service manual 720p56510 rev d 2 february 2000

  • Page 2

    2/2000 product safety ii docuprint n24, n32, n40, n3225, and n4025 this service manual contains information that applies to the docuprint n24, n32, n40, n3225 and n4025 electronic laser printer. Notice this manual is for use by xerox technicians and xerox trained technicians only. Notice while every...

  • Page 3

    2/2000 docuprint n24, n32, n40, n3225, and n4025 iii product safety warning this equipment complies with the requirements in part 15 of fcc rules for a class a computing device. Operation of the equipment in a residential area may cause unacceptable interference to radio and tv reception, requiring ...

  • Page 4

    3/99 product safety iv docuprint n24, n32 and n40 service manual the first label is located on top of the laser unit. This label is visible when the low voltage power supply is removed. ..

  • Page 5

    3/99 docuprint n24, n32 and n40 service manual v product safety the second label is located on the top of the front cover. This label is visible when the top cover is removed..

  • Page 6

    2/2000 contents vi docuprint n24, n32, n40, n3225, and n4025 table of contents title page introduction .............................................Vi organization ...........................................Vii revision control list ............................Viii service call procedures .............

  • Page 7

    2/2000 docuprint n24, n32, n40, n3225, and n4025 vii product safety organization this manual is divided into eight sections. The title and description of each section of the manual is as follows: section 1 - service call procedures this section is used to identify a suspected problem. It contains ca...

  • Page 8

    2/2000 docuprint n24, n32, n40, n3225, and n4025 viii revision control list revision control list product manual title part number docuprint n24/ n32/ n40/ docuprint n24/ n32/ n40/ n3225/ n4025 720p56510 n3225/ n4025 service manual page date page date page date page date title 2/2000 ii 2/2000 iii 2...

  • Page 9

    2/2000 docuprint n24, n32, n40, n3225, and n4025 ix revision control list revision control list product manual title part number docuprint n24/ n32/ n40/ docuprint n24/ n32/ n40/ n3225/ n4025 720p56510 n3225/ n4025 service manual page date page date page date page date 4-35 2/2000 4-36 2/2000 4-37 2...

  • Page 10

    2/2000 revision control list x docuprint n24, n32, n40, n3225, and n4025 revision control list product manual title part number docuprint n24/ n32/ n40/ docuprint n24/ n32/ n40/ n3225/ n4025 720p56510 n3225/ n4025 service manual page date page date page date page date 5-72 2/2000 5-73 2/2000 5-74 2/...

  • Page 11

    2/2000 docuprint n24, n32, n40, n3225, and n4025 xi revision control list revision control list product manual title part number docuprint n24/ n32/ n40/ docuprint n24/ n32/ n40/ n3225/ n4025 720p56510 n3225/ n4025 service manual page date page date page date page date 8-11 7/98 8-12 7/98 8-13 7/98 ...

  • Page 12

    2/2000 revision control list xii docuprint n24, n32, n40, n3225, and n4025 revision control list product manual title part number docuprint n24/ n32/ n40/ docuprint n24/ n32/ n40/ n3225/ n4025 720p56510 n3225/ n4025 service manual page date page date page date page date 8-163 7/98 8-164 2/2000 8-165...

  • Page 13

    2/2000 docuprint n24, n32, n40, n3225, and n4025 xiii revision control list revision control list product manual title part number docuprint n24/ n32/ n40/ docuprint n24/ n32/ n40/ n3225/ n4025 720p56510 n3225/ n4025 service manual page date page date page date page date 8-315 2/98 8-316 2/98 8-317 ...

  • Page 14

    2/2000 revision control list xiv docuprint n24, n32, n40, n3225, and n4025 revision control list product manual title part number docuprint n24/ n32/ n40/ docuprint n24/ n32/ n40/ n3225/ n4025 720p56510 n3225/ n4025 service manual page date page date page date page date 8-467 2/98 8-468 2/98 8-469 2...

  • Page 15: Section 1

    3/99 docuprint n24, n32 and n40 service manual 1-1 service call procedures section 1 service call procedures 1 1.1 call flow diagram .......................................................................... 1-2 1.2 initial actions .......................................................................

  • Page 16: 1.1  Call Flow Diagram

    3/99 service call procedures 1-2 docuprint n24, n32 and n40 service manual 1.1 call flow diagram the basic troubleshooting steps are outlined in the call flow diagram (figure 1.1). All service calls begin with initial actions and end with final actions. Figure 1.1 call flow diagram. Initial actions ...

  • Page 17: 1.2  Initial Actions

    3/99 docuprint n24, n32 and n40 service manual 1-3 service call procedures 1.2 initial actions 1 question the operator and verify the problem. 2 check that the printer paper path is clear of foreign matter such as staples, paper clips, and paper scraps. 3 after you have identified the problem sympto...

  • Page 18: 1.4  Final Actions

    3/99 service call procedures 1-4 docuprint n24, n32 and n40 service manual 1.4 final actions 1 run test prints to evaluate print quality. 2 perform the image quality checkout procedures in section 7 to correct any print quality defects. 3 correct any secondary problems (return to corrective actions,...

  • Page 19: Section 2

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-1 printer specifications section 2 printer specifications 2 2.1 electrical specifications .............................................................. 2-3 2.1.1 power sources and consumption ......................................... 2-3 2.1.2 powe...

  • Page 20

    2/2000 printer specifications 2-2 docuprint n24, n32, n40, n3225, and n4025 2.7.3.2 cps after first sheet out (n24) ................................... 2-8 2.7.3.3 cps after first sheet out (n40/n4025) ....................... 2-9 2.7.4 continuous printing speed (cps) after first sheet out ..... 2-10...

  • Page 21: 2.1.2 Power On/off

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-3 printer specifications 2.1 electrical specifications 2.1.1 power sources and consumption the docuprint n24/n32/n40/n3225/n4025 printer is available with either a 110 or a 220 volt configuration. 2.1.2 power on/off the docuprint n24/n32/n40/n3225/n...

  • Page 22

    3/99 printer specifications 2-4 docuprint n24, n32 and n40 service manual 2.2 mechanical specifications figure 2.2a unit width (with mbf installed) depth height weight 110v printer weight 220v printer metric 642 mm 523 mm 486 mm 45kg 47.5kg sae 25.3 in. 21 in. 19 in 99 lbs 105 lbs 21 in. 523 mm 642 ...

  • Page 23: 2.3 Standard Configuration

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-5 printer specifications 2.3 standard configuration figure 2.3a docuprint n24/n32/n40. Refer to (figure 2.3a) for the standard configuration of the: docuprint n24/n32/n40/n3225/n4025 1) face down bin 2) printer control panel 3) tray 1(500 sheets) 4)...

  • Page 24: 2.4 Physical Location

    3/99 printer specifications 2-6 docuprint n24, n32 and n40 service manual 2.4 physical location the printer should be installed on a clean, sturdy, smooth, level, and flat surface. There should be 8 inches (203 mm) clearance on the back and right side and a minimum of 14 inches (356 mm) on the left ...

  • Page 25: 2.7.1 General Information

    3/99 docuprint n24, n32 and n40 service manual 2-7 printer specifications 2.7 functional specifications 2.7.1 general information 2.7.2 printing speed for first sheet out warm up time first print out exposure method printing method resolution - dpi (dots per inch) within 60 seconds under 10 seconds ...

  • Page 26

    2/2000 printer specifications 2-8 docuprint n24, n32, n40, n3225, and n4025 2.7.3 continuous printing speed (cps) after first sheet out 2.7.3.1 cps after first sheet out (n32/n3225) simplex mode 2.7.3.2 cps after first sheet out (n24) simplex mode paper type tray 1 (prints per minute) trays 2 and 3 ...

  • Page 27

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-9 printer specifications 2.7.3.3 cps after first sheet out (n40/n4025) simplex mode ledger sef 16 16 -- 16 a5 lef 24 -- -- 24 statement lef 24 -- -- 24 com10 lef -- -- -- 24 monarch lef -- -- -- 24 dl lef -- -- -- 24 c5 lef -- -- -- 24 a6 postcard s...

  • Page 28

    2/2000 printer specifications 2-10 docuprint n24, n32, n40, n3225, and n4025 2.7.4 continuous printing speed (cps) after first sheet out 2.7.4.1 cps after first sheet out (n32/n3225) duplex mode 2.7.4.2 cps after first sheet out (n24) duplex mode paper type tray 1 (prints per minute) tray 2 (prints ...

  • Page 29

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-11 printer specifications 2.7.4.3 cps after first sheet out (n40/n4025) duplex mode paper type tray 1 (prints per minute) tray 2 (prints per minute) tray 3 (prints per minute) hcf 4 & 5 (prints per minute) mbf (prints per minute) a4 lef 31 31 29 32 ...

  • Page 30: 2.8 Environment

    2/2000 printer specifications 2-12 docuprint n24, n32, n40, n3225, and n4025 2.8 environment the printer must not be exposed to: • abrupt changes in temperature or humidity (near heater or air conditioning vent) • any condensation • direct sunlight • chemicals • vibration • extreme dust or smoke • p...

  • Page 31: 2.10 Options

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-13 printer specifications 2.10 options printer options there are numerous customer installed options available for the docuprint n24/n32/n40/n3225/n4025 printer. For detailed technical and service information on an option, refer to the individual se...

  • Page 32: 2.11 Paper Specifications

    2/2000 printer specifications 2-14 docuprint n24, n32, n40, n3225, and n4025 2.11 paper specifications weight: the recommended standard paper type is xerox dp, 20 lb. (80gsm). Range: = 64 to 105gsm, 17 - 28 lbs. 60 to 136gsm, 16 - 36 lbs. Mbf 2.11.1 special media used with n24/n32/n40/n3225/n4025 ty...

  • Page 33: Printer Family

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-15 printer specifications 2.11.2 approved media certified on the n24/n32/n40/n3225/n4025 printer family substrate part paper paper us type number size weight xerox 4024dp bond* 3r721 letter (8.5x11”) 20 lb. Xerox 4024dp 3 hole 3r2193 letter (8.5x11”...

  • Page 34

    3/99 printer specifications 2-16 docuprint n24, n32 and n40 service manual substrate part paper paper european type number size weight rx 80 premier tcf* 3r91805 a4 (210x297mm) 80 gsm rx 80 business 3r91820 a4 (210x297mm) 80 gsm 80 dp planet plus 3r90652 a4 (210x297mm) 80 gsm relay 80 abrel80f a4 (2...

  • Page 35: 2.11.3 Paper Tray Capacity

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-17 printer specifications 2.11.3 paper tray capacity 2.11.3.1 trays 1 and 2 (standard) each tray has paper size automatic sensing. Trays 1 and 2 can each hold up to 500 sheets (2.1”/54mm stack height of 20lb (80gsm) paper) of the following paper. 2....

  • Page 36

    2/2000 printer specifications 2-18 docuprint n24, n32, n40, n3225, and n4025 2.11.3.3 high capacity feeder [hcf] (option) the optional hcf unit attaches under the docuprint n24/n32/n40/3225/n4025. The hcf unit contains three paper trays - hcf - tray 3 the 500 sheet feeder optional feeder for the doc...

  • Page 37: 2.11.4 Paper Limitations

    3/99 docuprint n24, n32 and n40 service manual 2-19 printer specifications 2.11.4 paper limitations the following are recommended for optimum performance: • envelopes with peel-off adhesive strips or more than one fold-over flap to seal must have adhesives compatible with the heat and pressure of th...

  • Page 38

    2/2000 printer specifications 2-20 docuprint n24, n32, n40, n3225, and n4025 2.12 paper output devices & support paper specifications the printer uses the following paper output/paper size combinations: • face down bin (standard) • offset unit (standard) • duplex mode (option) • face up bin (standar...

  • Page 39: 2.12.5 Mailbox (Option)

    2/2000 docuprint n24, n32, n40, n3225, and n4025 2-21 printer specifications 2.12.3 duplex module (option) optional duplex module for the docuprint n24/n32/n40/n3225/n4025. Provides duplex printing for 16 to 24 lbs. (64gsm ~ 90gsm) paper fed from trays 1 through 5. The minimum paper size recommended...

  • Page 40

    2/2000 printer specifications 2-22 docuprint n24, n32, n40, n3225, and n4025 2.14 communication interfaces standard: parallel (bidirectional)- conforms to ieee std 1284, december 2, 1994. Connector: female 36-pin serial - rs-232c (n24/n32/n40) connector: female 9-pin db-9 usb (n3225/n4025) ethernet ...

  • Page 41: Section 3

    3/99 docuprint n24, n32 and n40 service manual 3-1 parts lists section 3 parts lists 3 pl 1.1 top cover assembly ................................................................ 3-4 pl 1.2 front cover................................................................................ 3-6 pl 1.3 rear, le...

  • Page 42

    3/99 parts lists 3-2 docuprint n24, n32 and n40 service manual pl 4.3 mbf upper feeder assembly ................................................ 3-32 pl 4.4 mbf tray assembly................................................................ 3-34 pl 5.1 tray 1 frame and left cover.........................

  • Page 43

    3/99 docuprint n24, n32 and n40 service manual 3-3 parts lists using the parts list 1 the numbers shown in each illustration correspond to the parts list number for that illustration. 2 the capital letters c, e, kl, and s shown in an illustration stand for c-ring, e-ring, clamp, and screw, respectiv...

  • Page 44: Pl 1.1  Top Cover Assembly

    2/2000 parts lists 3-4 docuprint n24, n32, n40, n3225, and n4025 pl 1.1 top cover assembly item part description 1) 48k58481 cover assembly {includes items 2 and 3} 2) - - - - - - top cover {p/o item 1} 3) - - - - - - label switch {p/o item 1} 4) 48k54503 console panel 5) 891e37090 n32 console panel...

  • Page 45

    3/99 docuprint n24, n32 and n40 service manual 3-5 parts lists.

  • Page 46: Pl 1.2 Front Cover

    2/2000 parts lists 3-6 docuprint n24, n32, n40, n3225, and n4025 pl 1.2 front cover item part description 1) 802k02510 front left cover assembly (also order item 9) note: mark off the existing tags on the replacement cover 2) 9e62730 torsion spring 3) 48k66971 front right cover 4) - - - - - - magnet...

  • Page 47

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-7 parts lists.

  • Page 48

    3/99 parts lists 3-8 docuprint n24, n32 and n40 service manual pl 1.3 rear, left, and right covers item part description 1) 48e37211 left hand inner cover 2) 48k50030 right hand cover 3) 48k49621 upper rear cover 4) 48e37410 lower rear cover a) 600k65640 screw kit.

  • Page 49

    3/99 docuprint n24, n32 and n40 service manual 3-9 parts lists.

  • Page 50: Pl 2.1  Tray Unit (1 of 2)

    3/99 parts lists 3-10 docuprint n24, n32 and n40 service manual pl 2.1 tray unit (1 of 2) item part description 1) 109r00044 tray assembly {includes items 2 through 17 and pl 2.2 items 1 through 8} 2) - - - - - - plate bottom {p/o item 1} 3) - - - - - - pad bottom {p/o item 1} 4) - - - - - - plate t...

  • Page 51

    3/99 docuprint n24, n32 and n40 service manual 3-11 parts lists.

  • Page 52: Pl 2.2 Tray Unit (2 of 2)

    3/99 parts lists 3-12 docuprint n24, n32 and n40 service manual pl 2.2 tray unit (2 of 2) item part description 1) - - - - - - end guide assembly {p/o pl 2.1, item 1} 2) - - - - - - end plate assembly {p/o pl 2.1, item 1} 3) - - - - - - actuator assembly {p/o pl 2.1, item 1} 4) - - - - - - cable ass...

  • Page 53

    3/99 docuprint n24, n32 and n40 service manual 3-13 parts lists.

  • Page 54

    3/99 parts lists 3-14 docuprint n24, n32 and n40 service manual pl 3.1 tray interface - tray 1 item part description 1) 110k07740 paper size switch assembly 2) 127k20662 motor assembly 3) - - - - - - sensor actuator {p/o item 13} 4) - - - - - - support actuator {p/o item 13} 5) 107e94941 no paper se...

  • Page 55

    3/99 docuprint n24, n32 and n40 service manual 3-15 parts lists.

  • Page 56

    3/99 parts lists 3-16 docuprint n24, n32 and n40 service manual pl 3.2 paper pick up - tray 1 item part description 1) - - - - - - 46t gear {p/o item 15} 2) 121k82820 feed clutch assembly 3) - - - - - - 28t gear assembly {p/o item 15} 4) 5k81990 one way clutch 5) 50k29923 feeder assembly {includes i...

  • Page 57

    3/99 docuprint n24, n32 and n40 service manual 3-17 parts lists.

  • Page 58

    2/2000 parts lists 3-18 docuprint n24, n32, n40, n3225, and n4025 pl 3.3 retard and take away - tray 1 item part description 1) 50k29983 retard assembly {includes items 2 through 8} {p/o item 26} 2) - - - - - - 22t gear {p/o item 1} {p/o item 23} {p/o item 26} 3) - - - - - - retard shaft assembly {p...

  • Page 59

    3/99 docuprint n24, n32 and n40 service manual 3-19 parts lists.

  • Page 60

    3/99 parts lists 3-20 docuprint n24, n32 and n40 service manual pl 3.4 tray interface - tray 2 item part description 1) 110k07740 paper size switch assembly 2) 127k20662 motor assembly 3) - - - - - - sensor actuator {p/o item 13} 4) - - - - - - support actuator {p/o item 13} 5) 107e94941 no paper se...

  • Page 61

    3/99 docuprint n24, n32 and n40 service manual 3-21 parts lists.

  • Page 62

    3/99 parts lists 3-22 docuprint n24, n32 and n40 service manual pl 3.5 paper pick up - tray 2 item part description 1) - - - - - - 46t gear {p/o item 15} 2) 121k82820 clutch assembly 3) - - - - - - 28t gear {p/o item 15} 4) 13e86260 feed bearing 5) 50k29923 feeder assembly {includes items 6 through ...

  • Page 63

    3/99 docuprint n24, n32 and n40 service manual 3-23 parts lists.

  • Page 64

    2/2000 parts lists 3-24 docuprint n24, n32, n40, n3225, and n4025 pl 3.6 retard and take away - tray 2 item part description 1) 50k29983 retard assembly {includes items 2 through 8} {p/o item 20} 2) - - - - - - 22t gear {p/o item 1} {p/o item 18} {p/o item 20} 3) - - - - - - retard shaft assembly {p...

  • Page 65

    3/99 docuprint n24, n32 and n40 service manual 3-25 parts lists.

  • Page 66

    3/99 parts lists 3-26 docuprint n24, n32 and n40 service manual pl 3.7 feed drive transmission item part description 1) - - - - - - 16t gear {p/o item 12} 2) - - - - - - 30t gear {p/o item 12} 3) - - - - - - take away shaft 4) - - - - - - bearing {p/o item 12} 5) - - - - - - take away support 6) - -...

  • Page 67

    3/99 docuprint n24, n32 and n40 service manual 3-27 parts lists.

  • Page 68

    2/2000 parts lists 3-28 docuprint n24, n32, n40, n3225, and n4025 pl 4.1 multi-sheet bypass feeder (mbf) / duplex support item part description 1) 48e37370 support front cover 2) 48k58760 support rear cover 3) - - - - - - support assembly 4) 162k20380 drawer harness assembly 5) - - - - - - damper fr...

  • Page 69

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-29 parts lists.

  • Page 70

    2/2000 parts lists 3-30 docuprint n24, n32, n40, n3225, and n4025 pl 4.2 multi-sheet bypass feeder assembly item part description 1) - - - - - - rear latch {p/o item 17} 2) - - - - - - link gear {p/o item 17} 3) - - - - - - drive gear assembly {p/o item 17} 4) - - - - - - drive link spring {p/o item...

  • Page 71

    3/99 docuprint n24, n32 and n40 service manual 3-31 parts lists.

  • Page 72

    2/2000 parts lists 3-32 docuprint n24, n32, n40, n3225, and n4025 pl 4.3 mbf upper feeder assembly item part description 1) - - - - - - upper feeder assembly {includes items 2 through 26} {p/o pl 4.1, item 17} 2) 121k82880 feed clutch {p/o item 1} 3) - - - - - - rear 1 feed bearing {p/o item 1} 4) -...

  • Page 73

    3/99 docuprint n24, n32 and n40 service manual 3-33 parts lists.

  • Page 74: Pl 4.4 Mbf Tray Assembly

    3/99 parts lists 3-34 docuprint n24, n32 and n40 service manual pl 4.4 mbf tray assembly item part description 1) 50k30711 tray assembly {includes items 2 through 9} 2) - - - - - - side pad {p/o item 1} 3) - - - - - - side guide {p/o item 1} 4) 130k83360 size sensor assembly {p/o item 1} 5) - - - - ...

  • Page 75

    3/99 docuprint n24, n32 and n40 service manual 3-35 parts lists.

  • Page 76

    3/99 parts lists 3-36 docuprint n24, n32 and n40 service manual pl 5.1 tray 1 frame and left cover item part description 1) 68k79283 pinch roll assembly {includes items 2 through 7} 2) - - - - - - holding spring {p/o item 1} 3) - - - - - - shaft spring {p/o item 1} 4) - - - - - - center bearing {p/o...

  • Page 77

    3/99 docuprint n24, n32 and n40 service manual 3-37 parts lists.

  • Page 78

    3/99 parts lists 3-38 docuprint n24, n32 and n40 service manual pl 5.2 tray 2 frame and left cover item part description 1) 48k69960 left lower cover assembly {includes items 2, 3, 9, 10, 11, and 14} 2) - - - - - - left lower cover {p/o item 1} 3) 68k83512 pinch roll assembly {includes items 4 throu...

  • Page 79

    3/99 docuprint n24, n32 and n40 service manual 3-39 parts lists.

  • Page 80: Pl 6.1  Registration

    2/2000 parts lists 3-40 docuprint n24, n32, n40, n3225, and n4025 pl 6.1 registration item part description 1) 121k83200 registration clutch assembly 2) - - - - - - bearing 3) 22k33900 registration roller assembly 4) 54k04252 registration chute assembly {includes items 5 and 6} 5) - - - - - - regist...

  • Page 81

    3/99 docuprint n24, n32 and n40 service manual 3-41 parts lists.

  • Page 82

    2/2000 parts lists 3-42 docuprint n24, n32, n40, n3225, and n4025 pl 6.2 left upper cover assembly item part description 1) - - - - - - hinge front shaft 2) - - - - - - hinge rear shaft 3) 48k57322 cover assembly {includes items 4 through 14 and pl6.3 items 1 through 16} 4) - - - - - - lower chute {...

  • Page 83

    3/99 docuprint n24, n32 and n40 service manual 3-43 parts lists.

  • Page 84

    3/99 parts lists 3-44 docuprint n24, n32 and n40 service manual pl 6.3 transport chute assembly item part description 1) - - - - - - inner btr sleeve spring {p/o pl 6.2 item 3} 2) - - - - - - transport chute {p/o pl 6.2 item 3} 3) - - - - - - plate eliminator {p/o pl 6.2 item 3} 4) - - - - - - outer...

  • Page 85

    3/99 docuprint n24, n32 and n40 service manual 3-45 parts lists.

  • Page 86: Pl 7.1  Laser Assembly

    2/2000 parts lists 3-46 docuprint n24, n32, n40, n3225, and n4025 pl 7.1 laser assembly item part description 1) 62k97924 laser assembly a) 600k65640 screw kit.

  • Page 87

    3/99 docuprint n24, n32 and n40 service manual 3-47 parts lists.

  • Page 88

    2/2000 parts lists 3-48 docuprint n24, n32, n40, n3225, and n4025 pl 7.2 xerography and development item part description 1) 22k48230 btr assembly {includes items 2 through 7} 2) - - - - - - btr front lever {p/o item 1} 3) - - - - - - btr roll bearing {p/o item 1} 4) - - - - - - btr roll {p/o item 1...

  • Page 89

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-49 parts lists.

  • Page 90: Pl 8.1  Fuser Assembly

    2/2000 parts lists 3-50 docuprint n24, n32, n40, n3225, and n4025 pl 8.1 fuser assembly item part description 1) 126k10011 fuser assembly - 115v 126k10021 fuser assembly - 220v 2) 109r00486 115v customer maintenance kit {includes item 1} 109r00487 220v customer maintenance kit {includes item 1} a) 6...

  • Page 91

    3/99 docuprint n24, n32 and n40 service manual 3-51 parts lists.

  • Page 92: Pl 9.1  Exit Lower Chute

    2/2000 parts lists 3-52 docuprint n24, n32, n40, n3225, and n4025 pl 9.1 exit lower chute item part description 1) 22k57190 offset / exit unit {includes items 2 through 22 and all items in pl9.2, pl9.3, and pl9.4} 2) 121k82870 solenoid assembly {p/o item 1} 3) - - - - - - solenoid link {p/o item 1} ...

  • Page 93

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-53 parts lists.

  • Page 94: Pl 9.2 Offset Roller

    2/2000 parts lists 3-54 docuprint n24, n32, n40, n3225, and n4025 pl 9.2 offset roller item part description 1) - - - - - - bearing {p/o pl 9.1 item 1} 2) 22k35430 face up exit roller assembly {p/o pl 9.1 item 1} 3) - - - - - - 19t gear {p/o pl 9.1 item 1} 4) 22k57200 offset roller assembly {include...

  • Page 95

    3/99 docuprint n24, n32 and n40 service manual 3-55 parts lists.

  • Page 96

    3/99 parts lists 3-56 docuprint n24, n32 and n40 service manual pl 9.3 exit upper chute assembly item part description 1) 54k08504 upper chute assembly {includes items 2 through 15} {p/o pl 9.1 item 1} 2) 110k94651 face up exit switch assembly {p/o item 1} 3) - - - - - - tie plate {p/o item 1} 4) - ...

  • Page 97

    3/99 docuprint n24, n32 and n40 service manual 3-57 parts lists.

  • Page 98: Pl 9.4 Exit Drive Assembly

    3/99 parts lists 3-58 docuprint n24, n32 and n40 service manual pl 9.4 exit drive assembly item part description 1) 68k12271 exit drive assembly {includes items 2 through 19} {p/o pl 9.1 item 1} 2) - - - - - - exit drive support {p/o item 1} 3) - - - - - - exit drive idler pulley {p/o item 1} 4) - -...

  • Page 99

    3/99 docuprint n24, n32 and n40 service manual 3-59 parts lists.

  • Page 100

    2/2000 parts lists 3-60 docuprint n24, n32, n40, n3225, and n4025 pl 10.1 main drive assembly item part description 1) 7k83446 main drive assembly 7k83507 alternative a) 600k65640 screw kit.

  • Page 101

    3/99 docuprint n24, n32 and n40 service manual 3-61 parts lists.

  • Page 102: Pl 10.2 Fuser Drive Assembly

    3/99 parts lists 3-62 docuprint n24, n32 and n40 service manual pl 10.2 fuser drive assembly item part description 1) 68k11604 rear exit frame assembly {includes items 2 through 9} 2) - - - - - - 22t gear {p/o item 1} 3) - - - - - - spring {p/o item 1} 4) - - - - - - bracket assembly {p/o item 1} 5)...

  • Page 103

    3/99 docuprint n24, n32 and n40 service manual 3-63 parts lists.

  • Page 104

    3/99 parts lists 3-64 docuprint n24, n32 and n40 service manual pl 11.1 power inlet and lvps item part description 1) - - - - - - power inlet connector 2) 160k35141 115v noise filter pwb 160k35151 220v noise filter pwb 3) - - - - - - noise filter bracket 4) - - - - - - pwb stud 5) - - - - - - harnes...

  • Page 105

    3/99 docuprint n24, n32 and n40 service manual 3-65 parts lists.

  • Page 106

    2/2000 parts lists 3-66 docuprint n24, n32, n40, n3225, and n4025 pl 11.2 hvps and printer engine controller pwb item part description 1) 160k47100 ac driver pwb (universal) {tag 008} 2) - - - - - - ac driver power harness 3) - - - - - - printer engine controller harness 4) 105k14541 hvps 5) 101k348...

  • Page 107

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-67 parts lists.

  • Page 108

    2/2000 parts lists 3-68 docuprint n24, n32, n40, n3225, and n4025 pl 11.3 system controller assembly item part description 1) 160k34445 chassis assembly {includes items 2 through 9 and 12} 2) - - - - - - system controller interface pwb bracket assembly {p/o item 1} 3) 160k29520 system controller int...

  • Page 109

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-69 parts lists.

  • Page 110

    2/2000 parts lists 3-70 docuprint n24, n32, n40, n3225, and n4025 part number location part number location part number location pl 12.1 part number locator listing 001k54432 pl 8.5.2-23 001k55720 pl 8.5.2.1-5 002e68401 pl 1.1-7 002e68570 pl 8.4.2.1-2 003e23653 pl 1.1-8 003e23671 pl 3.1-8 pl 3.4-8 p...

  • Page 111

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-71 parts lists part number location part number location part number location 048k58610 pl 8.5.2.1-2 048k58760 pl 4.1-2 048k59390 pl 8.5.2.2-1 048k59840 pl 8.1.2.1-3 048k59862 pl 8.5.2.1-1 048k59870 pl 8.5.2.2-2 048k62420 pl 8.5.2.2-5 048k66971 pl 1...

  • Page 112

    2/2000 parts lists 3-72 docuprint n24, n32, n40, n3225, and n4025 part number location part number location part number location 127e81410 pl 8.2.2.7-7 127k16360 pl 8.5.2.19-25 127k16600 pl 8.5.2.17-13 127k18861 pl 9.1-5 127k19080 pl 8.4.2.3-9 127k19090 pl 8.1.2.2-4 127k19110 pl 1.1-9 127k19260 pl 8...

  • Page 113

    2/2000 docuprint n24, n32, n40, n3225, and n4025 3-73 parts lists part number location part number location part number location 600k65440 pl 3.1-13 600k65460 pl 3.3-26 600k65480 pl 3.6-20 600k65540 pl 8.4.2.6-20 600k65560 pl 8.4.2.8-17 600k65580 pl 8.4.2.10-22 600k65630 pl 8.5-1b to pl 8.5.24b 600k...

  • Page 114

    2/2000 parts lists 3-74 docuprint n24, n32, n40, n3225, and n4025 notes:.

  • Page 115: Section 4

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-1 repair procedures section 4 repair procedures 4 4.0 overview.......................................................................................... 4-4 rep 4.1 covers rep 4.1.1 fuser full cover......................................................

  • Page 116

    2/2000 repair procedures 4-2 docuprint n24, n32, n40, n3225 and n4025 rep 4.2.10 tray 1 & 2 size switch assembly................................ 4-36 rep 4.2.11 tray 1 feeder assembly.............................................. 4-37 rep 4.2.12 tray 2 feeder assembly ..................................

  • Page 117

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-3 repair procedures rep 4.9 main drive rep 4.9.1 main drive assembly..................................................... 4-78 rep 4.10 electronics rep 4.10.1 main switch ................................................................. 4-82 rep 4.1...

  • Page 118: 4.0  Overview

    3/99 repair procedures 4-4 docuprint n24, n32 and n40 service manual 4.0 overview locations given in the repair procedures (reps) assume you are facing the control panel with the orientation illustrated in (figure 4.0.1). Figure 4.0.1 printer orientation. The following notations apply: • arrows in t...

  • Page 119: Rep 4.1  Covers

    3/99 docuprint n24, n32 and n40 service manual 4-5 repair procedures rep 4.1 covers rep 4.1.1 fuser full cover parts list on pl 1.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the mailbox unit, if installed. 3 open the duplex unit if one is installed. 4 open the...

  • Page 120

    3/99 repair procedures 4-6 docuprint n24, n32 and n40 service manual replacement 1 open the duplex unit if one is installed. 2 open the front left cover assembly. 3 slide the fuser full cover over the fuser assembly. 4 slide the tabs located at both ends of the cover into the corresponding openings ...

  • Page 121

    3/99 docuprint n24, n32 and n40 service manual 4-7 repair procedures rep 4.1.2 top cover assembly parts list on pl 1.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the mailbox unit, if installed. 3 remove the fuser full cover (rep 4.1.1). 4 remove the two screws ...

  • Page 122

    3/99 repair procedures 4-8 docuprint n24, n32 and n40 service manual replacement caution do not reinstall the top cover with the ac power cord connected to the printer. Top cover reinstallation may accidently switch on the main power switch. 1 switch off the printer power and disconnect the ac power...

  • Page 123

    3/99 docuprint n24, n32 and n40 service manual 4-9 repair procedures rep 4.1.3 upper rear cover assembly parts list on pl 1.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the two screws securing the upper rear cover assembly to the printer frame (figure 4.1.3a). ...

  • Page 124

    3/99 repair procedures 4-10 docuprint n24, n32 and n40 service manual rep 4.1.4 lower rear cover parts list on pl 1.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 if connected, disconnect the duplex module, mailbox, and high capacity feeder interface cables. 3 remove th...

  • Page 125

    3/99 docuprint n24, n32 and n40 service manual 4-11 repair procedures rep 4.1.5 right cover parts list on pl 1.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the two screws securing the top cover to the right cover (figure 4.1.5a). Figure 4.1.5a. Right cover remo...

  • Page 126

    3/99 repair procedures 4-12 docuprint n24, n32 and n40 service manual rep 4.1.6 left upper cover assembly parts list on pl 6.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the rear cover (rep 4.1.3). 3 remove the duplex unit, if installed. 4 open the left upper c...

  • Page 127

    3/99 docuprint n24, n32 and n40 service manual 4-13 repair procedures figure 4.1.6a. Left upper cover assembly..

  • Page 128

    3/99 repair procedures 4-14 docuprint n24, n32 and n40 service manual rep 4.1.7 control panel parts list on pl 1.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the fuser full cover (rep 4.1.1) 3 remove the top cover (rep 4.1.2) 4 turn the top cover up side down t...

  • Page 129: Rep 4.2  Tray 1

    3/99 docuprint n24, n32 and n40 service manual 4-15 repair procedures rep 4.2 tray 1 rep 4.2.1 tray 1 lift up motor parts list on pl 3.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove tray 1. 3 remove the upper rear cover assembly (rep 4.1.3). 4 disconnect the lift...

  • Page 130

    3/99 repair procedures 4-16 docuprint n24, n32 and n40 service manual rep 4.2.2 tray 2 lift up motor parts list on pl 3.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove tray 2. 3 remove the lower rear cover (rep 4.1.4). 4 disconnect the lift up motor harness (figur...

  • Page 131

    3/99 docuprint n24, n32 and n40 service manual 4-17 repair procedures rep 4.2.3 tray 1 feed clutch parts list on pl 3.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the upper rear cover assembly (rep 4.1.3). 3 remove the duplex unit, if installed. 4 open the uppe...

  • Page 132

    3/99 repair procedures 4-18 docuprint n24, n32 and n40 service manual rep 4.2.4 tray 2 feed clutch parts list on pl 3.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the lower rear cover (rep 4.1.4). 3 disconnect the p/j attached to the feed clutch wire harness (f...

  • Page 133

    3/99 docuprint n24, n32 and n40 service manual 4-19 repair procedures rep 4.2.5 tray 1 & 2 feed roll, nudger roll, and retard roll parts list on pl 3.2 / pl 3.5 replace the feeder, nudger, and retard rolls as a set. Removal 1 switch off the printer power and disconnect the ac power cord. 2 remove th...

  • Page 134

    3/99 repair procedures 4-20 docuprint n24, n32 and n40 service manual replacement 1 position the roll with the latch end facing out, and slide the roll onto the shaft. 2 rotate and push the roll down the shaft until the latch locks the roll into place. 3 repeat steps 1 and 2 for the remaining two ro...

  • Page 135

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-21 repair procedures rep 4.2.6 tray 1 take away roll and retard assembly parts list on pl 3.3 removal 1 switch off the printer and disconnect the printer power. 2 if installed, remove the duplex unit, mailbox, and finisher 3 remove the mbf or envelo...

  • Page 136

    2/2000 repair procedures 4-22 docuprint n24, n32, n40, n3225 and n4025 figure 4.2.6b. Mbf support bracket and left middle cover. Figure 4.2.6c. Docking bracket. 17 remove the three screws that secure the rear of the retard assembly to the printer frame (figure 4.2.6d). 18 open the front door and rem...

  • Page 137

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-23 repair procedures 19 remove the screw that secures the left docking bracket. Remove the bracket (figure 4.2.6c). 20 remove the retard assembly spring (figure 4.2.6e). Figure 4.2.6e. Retard assembly spring. 21 remove the screw that secures the inn...

  • Page 138

    2/2000 repair procedures 4-24 docuprint n24, n32, n40, n3225 and n4025 figure 4.2.6g. Retard frame assembly. In the following steps, some of the components will be removed from the old assembly. 24 remove the screw that secures the tray stopper to the assembly (figure 4.2.6g). Remove the stopper. 25...

  • Page 139

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-25 repair procedures figure 4.2.6i. Spring support assembly. 32 carefully pry up both ends of the plastic feed out chute covering the take away roll. Allow the chute to rotate down and remove the chute (figure 4.2.6j). 33 remove the screw that secur...

  • Page 140

    2/2000 repair procedures 4-26 docuprint n24, n32, n40, n3225 and n4025 figure 4.2.6j. Take away roll shaft. 40 remove the screw that secures the grounding strap to the front end of the assembly (figure 4.2.6k). Remove the grounding strap. Figure 4.2.6k. Grounding strap. Perform the following steps o...

  • Page 141

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-27 repair procedures figure 4.2.6l. Spring support assembly. 44 remove the screw that secures the metal feed in chute assembly (figure 4.2.6m). 45 grasp the chute assembly and slide the chute toward the front, then remove (figure 4.2.6m). 46 pry up ...

  • Page 142

    2/2000 repair procedures 4-28 docuprint n24, n32, n40, n3225 and n4025 replacement 1 install the grounding strap that was removed from the old assembly (figure 4.2.6n). Figure 4.2.6n. Grounding strap. 2 reinstall the take away roll shaft. 3 reinstall the front bearing (figure 4.2.6o). 4 ensure that ...

  • Page 143

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-29 repair procedures 11 install the tray stopper and secure with the screw (figure 4.2.6p). Figure 4.2.6p. Tray stopper. 12 install the flexible cable clamp to the rear of the assembly. 13 reinstall the inboard bearing, the e-ring, then the outboard...

  • Page 144

    2/2000 repair procedures 4-30 docuprint n24, n32, n40, n3225 and n4025 22 reconnect the tray 1 feed clutch (figure 4.2.6a). 23 reinstall the tray 1 lift up motor (rep 4.2.1). 24 reconnect p/j403 to the printer engine controller pwb (figure 4.2.6a). 25 secure all harness in the cable clamps. 26 reins...

  • Page 145

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-31 repair procedures rep 4.2.7 tray 2 take away roll and retard assembly parts list on pl 3.6 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. 3 remove the mbf assembly (rep 4.3....

  • Page 146

    2/2000 repair procedures 4-32 docuprint n24, n32, n40, n3225 and n4025 13 from the rear of the printer, remove the screw that secures the take away roll clutch stop bracket (figure 4.2.7b). 14 remove the e-ring that secures the gear to the end of the take away roll shaft (figure 4.2.7b). 15 remove t...

  • Page 147

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-33 repair procedures replacement 1 reinstall the retard assembly on the take away roll shaft. Install the e-ring (figure 4.2.7c). 2 reinstall the take away roll assembly in the printer. Ensure that the front white bearing is to the front of the take...

  • Page 148

    2/2000 repair procedures 4-34 docuprint n24, n32, n40, n3225 and n4025 rep 4.2.8 tray 1 & 2 lift up sensor parts list on pl 3.1 / pl 3.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the tray 1 / tray 2. 3 hold the feed rolls down with your hand or use a folded sh...

  • Page 149

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-35 repair procedures rep 4.2.9 tray 1 & 2 no paper sensor parts list on pl 3.1 / pl 3.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the tray 1 / tray 2. 3 release the rear lock tab on the back of the no paper se...

  • Page 150

    2/2000 repair procedures 4-36 docuprint n24, n32, n40, n3225 and n4025 rep 4.2.10 tray 1 & 2 size switch assembly parts list on pl 3.1 / pl 3.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the paper cassette. 3 disconnect the size switch harness from cn1 on the s...

  • Page 151

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-37 repair procedures rep 4.2.11 tray 1 feeder assembly parts list on pl 3.2 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the duplex unit, if installed. 3 open left upper cover assembly. 4 remove tray 1. 5 remove ...

  • Page 152

    2/2000 repair procedures 4-38 docuprint n24, n32, n40, n3225 and n4025 figure 4.2.11b. Tray 1 retard assembly. Replacement 1 reinstall the feeder assembly into position. Ensure the feed shaft bearing is in the support bracket. 2 reinstall the tray 1 retard clutch, spacer and roll. 3 reinstall the tr...

  • Page 153

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-39 repair procedures rep 4.2.12 tray 2 feeder assembly parts list on pl 3.5 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove tray 2. 3 remove lift up sensor (rep 4.2.8). 4 remove the upper rear cover (rep 4.1.3). 5 r...

  • Page 154

    2/2000 repair procedures 4-40 docuprint n24, n32, n40, n3225 and n4025 figure 4.2.12b. Tray 2 retard assembly. Replacement 1 reinstall the feeder assembly into position. Ensure the feed shaft bearing is in the support bracket. 2 reinstall the tray 2 retard clutch, spacer and roll. 3 reinstall the tr...

  • Page 155

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-41 repair procedures rep 4.3 multisheet bypass feeder (mbf) assembly rep 4.3.1 mbf assembly parts list on pl 4.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. Note: in the nex...

  • Page 156

    2/2000 repair procedures 4-42 docuprint n24, n32, n40, n3225 and n4025 rep 4.3.2 mbf tray assembly parts list on pl 4.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. 3 remove the mbf assembly (rep 4.3.1). 4 remove the two scre...

  • Page 157

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-43 repair procedures replacement 1 slide pivot hole on the left side of the tray onto the metal shaft on the rear support. 2 push out on the front support as you slightly bow the tray, and slid the pivot hole on the right side of the tray into the m...

  • Page 158

    2/2000 repair procedures 4-44 docuprint n24, n32, n40, n3225 and n4025 rep 4.3.3 mbf feed roll parts list on pl 4.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. 3 remove the mbf assembly (rep 4.3.1). 4 remove the two screws s...

  • Page 159

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-45 repair procedures replacement 1 position the feed roll so the metal end of the hole is facing the no-paper sensor. 2 press down the retard pad and slide the mbf feed roll onto the feed shaft. 3 use a k-clip to secure the roll to the shaft. 4 rein...

  • Page 160

    2/2000 repair procedures 4-46 docuprint n24, n32, n40, n3225 and n4025 rep 4.3.4 mbf nudger roll parts list on pl 4.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. 3 remove the mbf assembly (rep 4.3.1). 4 remove the two screws...

  • Page 161

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-47 repair procedures figure 4.3.4b. Nudger roll removal. Replacement 1 position the nudger roll so the forked end faces away from the no-paper sensor. 2 slide the nudger roll onto the nudger shaft, making sure the forked end engages the pin at the e...

  • Page 162

    2/2000 repair procedures 4-48 docuprint n24, n32, n40, n3225 and n4025 rep 4.3.5 mbf pad parts list on pl 4.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. 3 remove the mbf assembly (rep 4.3.1). 4 remove the mbf feed roll (rep...

  • Page 163

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-49 repair procedures replacement 1 pull back the mbf paper guide and slide the mbf pad between the guide and the pad spring. 2 turn the mbf upside down. 3 slide the mbf pad pin into the hole in the feeder, through the holes in the three legs of the ...

  • Page 164

    2/2000 repair procedures 4-50 docuprint n24, n32, n40, n3225 and n4025 rep 4.3.6 mbf no paper sensor assembly parts list on pl 4.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. 3 remove the mbf assembly (rep 4.3.1). 4 remove t...

  • Page 165

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-51 repair procedures figure 4.3.6b. No paper sensor. Replacement 1 position the senor so the p/j connector faces the screw hole in the sensor bracket. 2 insert the sensor latches into the two opening in the bracket. 3 reconnect the p/j to the no-pap...

  • Page 166

    2/2000 repair procedures 4-52 docuprint n24, n32, n40, n3225 and n4025 rep 4.3.7 mbf feed clutch parts list on pl 4.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if one is installed. 3 remove the mbf assembly (rep 4.3.1). 4 remove the two screws...

  • Page 167

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-53 repair procedures 7 unhook the link spring from the rear latch (figure 4.3.7c). 8 remove the e-ring securing the mbf link gear to the idler shaft, and slide the gear, along with the mbf drive gear assembly off of the shaft. Figure 4.3.7c. Mbf lin...

  • Page 168

    2/2000 repair procedures 4-54 docuprint n24, n32, n40, n3225 and n4025 replacement 1 position the mbf feed clutch with the gear facing out, and slide the clutch onto the feed shaft. 2 rotate the clutch so the notch in the clutch fits into the key in the assembly (figure 4.3.7d). 3 use and e-ring to ...

  • Page 169: Rep 4.4  Registration

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-55 repair procedures rep 4.4 registration rep 4.4.1 registration clutch parts list on pl 6.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the upper rear cover assembly (rep 4.1.3). 3 disconnect connector (p/j 200...

  • Page 170

    2/2000 repair procedures 4-56 docuprint n24, n32, n40, n3225 and n4025 rep 4.4.2 registration sensor parts list on pl 6.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if installed. 3 open the left upper cover assembly. 4 squeeze the locking tabs ...

  • Page 171

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-57 repair procedures rep 4.4.3 registration roller assembly parts list on pl 6.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex unit, if installed. 3 open the left upper cover assembly. 4 remove the ep c...

  • Page 172

    2/2000 repair procedures 4-58 docuprint n24, n32, n40, n3225 and n4025 replacement 1 reinstall the registration shaft in the printer. 2 ensure the front and rear bearings are properly inserted in the printer frame. 3 secure the shaft with the inside rear e-ring. 4 reinstall the registration chute an...

  • Page 173: Rep 4.5  Xerographics

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-59 repair procedures rep 4.5 xerographics rep 4.5.1 ep cartridge parts list on pl 7.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the duplex unit, if installed. 3 open the left upper cover assembly. Caution do not...

  • Page 174

    2/2000 repair procedures 4-60 docuprint n24, n32, n40, n3225 and n4025 replacement 1 open the duplex unit, if installed. 2 open the left upper cover assembly. Caution do not attempt to install the ep cartridge without first opening the left upper cover. 3 open the front left cover assembly. 4 hold t...

  • Page 175

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-61 repair procedures rep 4.5.2 btr (bias transfer roll) parts list on pl 7.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 open and remove the duplex unit (if one is installed). 3 open the left upper cover. Caution do no...

  • Page 176

    2/2000 repair procedures 4-62 docuprint n24, n32, n40, n3225 and n4025 rep 4.5.3 charge bias assembly parts list on pl 7.2 note: the bending of the charge bias assembly is caused by the attempted removal of the ep cartridge without opening the area a door. Review with the customer the proper routine...

  • Page 177

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-63 repair procedures figure 4.5.3b. Charge bias assembly removal. Figure 4.5.3c. Charge bias assembly. Replacement 1 assemble in reverse order. 2 verify proper operation. 11 11 12.

  • Page 178: Rep 4.6  Laser

    2/2000 repair procedures 4-64 docuprint n24, n32, n40, n3225 and n4025 rep 4.6 laser rep 4.6.1 laser assembly parts list on pl 7.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the lvps (rep 4.10.2). 3 disconnect the three p/j connectors and the video cable from t...

  • Page 179

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-65 repair procedures replacement 1 reinstall the laser assembly onto the printer frame aligning the two locating pins. 2 ensure you have not trapped any wire harnesses under the laser assembly. 3 use four screws to secure the laser assembly to the p...

  • Page 180: Rep 4.7  Fuser Assembly

    2/2000 repair procedures 4-66 docuprint n24, n32, n40, n3225 and n4025 rep 4.7 fuser assembly rep 4.7.1 fuser assembly parts list on pl 8.1 removal 1 switch off the printer power and disconnect the ac power cord. Warning! The fuser is extremely hot. Switch off printer main power and wait an hour for...

  • Page 181

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-67 repair procedures replacement 1 open duplex unit, if installed and the upper left cover assembly. 2 position the fuser assembly with the plug on the left end of the assembly aligned with the jack mounted on the printer frame. 3 open the left fron...

  • Page 182

    2/2000 repair procedures 4-68 docuprint n24, n32, n40, n3225 and n4025 rep 4.7.2 fuser drive assembly parts list on pl 10.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove ep cartridge (rep 4.5.1). 3 remove the fuser full cover (rep 4.1.1). 4 remove top cover assemb...

  • Page 183

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-69 repair procedures replacement 1 reinstall the fuser drive assembly onto the printer frame. 2 reinstall the duct bottom. 3 reinstall the fuser assembly. 4 reinstall the top cover assembly. 5 reinstall the fuser full cover. 6 reinstall the ep cartr...

  • Page 184

    2/2000 repair procedures 4-70 docuprint n24, n32, n40, n3225 and n4025 rep 4.7.3 fuser exit sensor parts list on pl 9.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the duplex unit, if installed. 3 remove the ep cartridge. 4 remove the fuser full cover (rep 4.1.1)....

  • Page 185

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-71 repair procedures rep 4.8 offset / exit assembly rep 4.8.1 offset / exit assembly parts list on pl 9.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the fuser full cover (rep 4.1.1). 3 remove the rear cover ass...

  • Page 186

    2/2000 repair procedures 4-72 docuprint n24, n32, n40, n3225 and n4025 replacement 1 open the duplex unit. 2 open the upper left cover. 3 reinstall the offset / exit assembly onto the printer frame. 4 use three screws (one screw at the front, next to the solenoid, and two screws at the rear) to secu...

  • Page 187

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-73 repair procedures rep 4.8.2 exit drive assembly parts list on pl 9.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the offset / exit assembly (rep 4.8.1). 3 remove the three screws securing the exit drive assem...

  • Page 188

    2/2000 repair procedures 4-74 docuprint n24, n32, n40, n3225 and n4025 rep 4.8.3 face up exit sensor parts list on pl 9.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the duplex unit if one is installed. 3 remove the fuser full cover (rep 4.1.1). 4 disconnect the f...

  • Page 189

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-75 repair procedures rep 4.8.4 exit gate solenoid parts list on pl 9.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the duplex unit if one is installed. 3 remove the fuser full cover (rep 4.1.1). 4 disconnect the e...

  • Page 190

    2/2000 repair procedures 4-76 docuprint n24, n32, n40, n3225 and n4025 rep 4.8.5 stack full sensor parts list on pl 9.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the duplex unit if one is installed. 3 remove the fuser full cover (rep 4.1.1). 4 disconnect the sta...

  • Page 191

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-77 repair procedures rep 4.8.6 offset motor parts list on pl 9.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the duplex unit if one is installed. 3 remove the fuser full cover (rep 4.1.1). 4 carefully rotate the m...

  • Page 192: Rep 4.9  Main Drive

    2/2000 repair procedures 4-78 docuprint n24, n32, n40, n3225 and n4025 rep 4.9 main drive rep 4.9.1 main drive assembly parts list on pl 10.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the left upper cover assembly. 3 remove the ep cartridge (rep 4.5.1). Caution ...

  • Page 193

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-79 repair procedures 10 open the cable clamp and disconnect the registration clutch in line connector (p/j 200) (figure 4.9.1b). 11 remove the three screws that secure the harness support to the main drive assembly (figure 4.9.1b). 12 remove the har...

  • Page 194

    2/2000 repair procedures 4-80 docuprint n24, n32, n40, n3225 and n4025 16 remove the five screws securing the main drive assembly to the printer frame. The bottom right screw also secures a ground wire (with attached resistor) to the printer frame (figure 4.9.1c). 17 lift the exit gear out of the wa...

  • Page 195

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-81 repair procedures 8 position the harness support against the main drive assembly (ensure the bearing is in place). 9 rotate the registration clutch and in the feed clutch so the slots in the clutches line up with the key on the harness support, t...

  • Page 196: Rep 4.10  Electronics

    2/2000 repair procedures 4-82 docuprint n24, n32, n40, n3225 and n4025 rep 4.10 electronics rep 4.10.1 main switch parts list on pl 11.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the top cover assembly (rep 4.1.2). 3 remove the screw securing the main switch b...

  • Page 197

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-83 repair procedures rep 4.10.2 lvps assembly parts list on pl 11.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the top cover assembly (rep 4.1.2). 3 remove the right cover (rep 4.1.5). 4 remove four screws secu...

  • Page 198

    2/2000 repair procedures 4-84 docuprint n24, n32, n40, n3225 and n4025 figure 4.10.2b. Lvps assembly. Replacement 1 slide the lvps into place in the printer frame. 2 make sure you do not trap the main switch wires between the lvps and the printer frame. 3 secure the lvps with the five screws. 4 rein...

  • Page 199

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-85 repair procedures rep 4.10.3 ac driver pwb parts list on pl 11.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the top cover assembly (rep 4.1.2). 3 remove the rear cover assembly (rep 4.1.3). 4 remove the four...

  • Page 200

    2/2000 repair procedures 4-86 docuprint n24, n32, n40, n3225 and n4025 replacement 1 align the four holes in ac driver pwb to the four latches on the frame and press the pwb into place. 2 reconnect all the p/js to the ac driver pwb. 3 reinstall the bracket under the frame so it sandwiches ssr1 and s...

  • Page 201

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-87 repair procedures rep 4.10.4 hvps assembly parts list on pl 11.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the printer engine controller pwb (rep 4.10.6) caution the pwb is easily broken. Use care when remo...

  • Page 202

    2/2000 repair procedures 4-88 docuprint n24, n32, n40, n3225 and n4025 replacement 1 reinstall the hvps assembly onto the printer frame. 2 align the two positioning holes on the hvps with the two tabs on the frame. 3 make sure you do not trap any wire harnesses between the hvps assembly and the prin...

  • Page 203

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-89 repair procedures rep 4.10.5 upper left cover interlock switch assembly parts list on pl 11.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the duplex unit, if installed, and the left upper cover. 3 remove the up...

  • Page 204

    2/2000 repair procedures 4-90 docuprint n24, n32, n40, n3225 and n4025 replacement 1 position the switch against the opening in the bracket so the two wire terminals are on the outside of the bracket, away from the screw hole. 2 press the switch into the bracket. 3 position the switch lever against ...

  • Page 205

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-91 repair procedures rep 4.10.6 printer engine controller pwb parts list on pl 11.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the upper rear cover assembly (rep 4.1.3). 3 disconnect the 17 p/js that are connec...

  • Page 206

    2/2000 repair procedures 4-92 docuprint n24, n32, n40, n3225 and n4025 5 reinstall the upper rear cover assembly. 6 switch the printer power on and enter diagnostics. Perform adjustment procedure (5.4.8). 7 perform overall lead edge registration adjustment (adj 4.1). 8 verify proper operation..

  • Page 207

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-93 repair procedures rep 4.10.7 system controller pwb parts list on pl 11.3 removal 1 switch off the printer power and disconnect the ac power cord. Note: inform the customer before disconnecting and network cables from the printer. 2 disconnect any...

  • Page 208

    2/2000 repair procedures 4-94 docuprint n24, n32, n40, n3225 and n4025 rep 4.10.8 system controller pwb cover parts list on pl 11.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the fuser full cover (rep 4.1.1). 3 remove the top cover assembly (rep 4.1.2). 4 remov...

  • Page 209

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-95 repair procedures rep 4.10.9 system controller interface pwb parts list on pl 11.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the fuser full cover (rep 4.1.1). 3 remove the top cover assembly (rep 4.1.2). 4 ...

  • Page 210

    2/2000 repair procedures 4-96 docuprint n24, n32, n40, n3225 and n4025 replacement 1 reinstall the system controller interface pwb into the system controller pwb box. 2 align the pwb so j423 faces the system controller pwb location. 3 use two 7mm nuts to secure j423 (do not fully tighten). 4 use fou...

  • Page 211

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-97 repair procedures rep 4.10.10 toner sensor parts list on pl 7.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the upper left cover assembly. 3 remove the ep cartridge. 4 remove the fuser full cover (rep 4.1.1). 5...

  • Page 212

    2/2000 repair procedures 4-98 docuprint n24, n32, n40, n3225 and n4025 replacement 1 install the toner sensor and press the harness into the harness channel. 2 reconnect the sensor harness to p127 on the printer engine controller pwb. 3 reinstall the main drive assembly. 4 reinstall the left cover i...

  • Page 213

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-99 repair procedures rep 4.10.11 ep cartridge interlock switch parts list on pl 7.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the upper left cover assembly. 3 remove the ep cartridge. 4 remove the upper rear cov...

  • Page 214

    2/2000 repair procedures 4-100 docuprint n24, n32, n40, n3225 and n4025 rep 4.10.12 noise filter pwb parts list on pl 11.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the upper rear cover assembly (rep 4.1.3). 3 disconnect the two wire plug (p19) from the top of...

  • Page 215

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-101 repair procedures adj 4.1 overall lead edge registration - simplex note: if multiple test prints are desired, enter the system menu and change “print quantity” value from 1 to the desired number. Remember to reset the value back to 1 after check...

  • Page 216

    2/2000 repair procedures 4-102 docuprint n24, n32, n40, n3225 and n4025 adj 4.2 individual lead edge registration - simplex note: if multiple test prints are desired, enter the system menu and change “print quantity” value from 1 to the desired number. Remember to reset the value back to 1 after che...

  • Page 217

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-103 repair procedures figure 4.2a. Lead edge registration.

  • Page 218

    2/2000 repair procedures 4-104 docuprint n24, n32, n40, n3225 and n4025 adj 4.3 overall lead edge registration - duplex note: if multiple test prints are desired, enter the system menu and change “print quantity” value from 1 to the desired number. Remember to reset the value back to 1 after checkin...

  • Page 219

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-105 repair procedures figure 4.3a. Lead edge registration.

  • Page 220

    2/2000 repair procedures 4-106 docuprint n24, n32, n40, n3225 and n4025 adj 4.4 overall side edge registration - simplex note: if multiple test prints are desired, enter the system menu and change “print quantity” value from 1 to the desired number. Remember to reset the value back to 1 after checki...

  • Page 221

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-107 repair procedures figure 4.4a. Side edge registration.

  • Page 222

    2/2000 repair procedures 4-108 docuprint n24, n32, n40, n3225 and n4025 adj 4.5 individual side edge registration - simplex note: if multiple test prints are desired, enter the system menu and change “print quantity” value from 1 to the desired number. Remember to reset the value back to 1 after che...

  • Page 223

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-109 repair procedures figure 4.5a. Side edge registration.

  • Page 224

    2/2000 repair procedures 4-110 docuprint n24, n32, n40, n3225 and n4025 adj 4.6 overall side edge registration - duplex note: if multiple test prints are desired, enter the system menu and change “print quantity” value from 1 to the desired number. Remember to reset the value back to 1 after checkin...

  • Page 225

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-111 repair procedures overall lead edge registration - duplex. If a duplex option is not installed, go to adj 4.7 individual side edge registration - duplex. Figure 4.6a. Side edge registration.

  • Page 226

    2/2000 repair procedures 4-112 docuprint n24, n32, n40, n3225 and n4025 adj 4.7 individual side edge registration - duplex note: if multiple test prints are desired, enter the system menu and change “print quantity” value from 1 to the desired number. Remember to reset the value back to 1 after chec...

  • Page 227

    2/2000 docuprint n24, n32, n40, n3225, and n4025 4-113 repair procedures 10 wait 10 seconds, then power off/on the printer and generate a system controller test print. 11 check the new side edge registration. If registration is still out of specification, repeat steps 1-10. Repeat check/adjustment f...

  • Page 228

    2/2000 repair procedures 4-114 docuprint n24, n32, n40, n3225 and n4025 this page intentionally left blank..

  • Page 229: Section 5

    3/99 docuprint n24, n32 and n40 service manual 5-1 general procedures and information section 5 general procedures 5 5.1 precautions ..................................................................................... 5-5 5.1.1 general safety precautions................................................

  • Page 230

    3/99 general procedures and information 5-2 docuprint n24, n32 and n40 service manual 5.5 menu mode - version 1.7x and below ........................................ 5-33 5.5.1 menu tree.............................................................................. 5-33 5.5.2 accessing a major menu ....

  • Page 231

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-3 general procedures and information 5.6.2.11 password menu .......................................................... 5-59 5.6.2.12 serial menu................................................................. 5-60 5.7 menu mode - version 2.0x ........

  • Page 232

    2/2000 general procedures and information 5-4 docuprint n24, n32, n40, n3225, and n4025 5.14 technical bulletins ..................................................................... 5-96 5.15 glossary of terms, acronyms, and abbreviations ................. 5-99.

  • Page 233: 5.1  Precautions

    3/99 docuprint n24, n32 and n40 service manual 5-5 general procedures and information 5.1 precautions the four subsections below focus on the four kinds of precautions important to service persons: • general safety precautions needed by everyone using or handling the printer. • precautions needed by...

  • Page 234: 5.1.3  Esd Precautions

    2/2000 general procedures and information 5-6 docuprint n24, n32, n40, n3225, and n4025 5.1.3 esd precautions semiconductor (solid state) devices that are easily damaged by static electricity are called electrostatically sensitive devices. Examples are integrated circuits (ics), large-scale integrat...

  • Page 235: 5.2  Printer Control Panel

    3/99 docuprint n24, n32 and n40 service manual 5-7 general procedures and information 5.2 printer control panel 5.2.1 key panel the key panel (figure 5.2.1a) includes four indicator leds, a 2x16-character lcd display, and 8 function keys. The four indicator leds, three green (on line, form feed, and...

  • Page 236

    3/99 general procedures and information 5-8 docuprint n24, n32 and n40 service manual fault (red) glows to show that an error/fault has occurred and operator intervention is required in order to allow printing to continue. Data (green) when on line, this led flashes to indicate that data are being p...

  • Page 237

    3/99 docuprint n24, n32 and n40 service manual 5-9 general procedures and information t here are eight keys on the control panel. Their functions are as shown in the table below. A 2x16-character liquid crystal display is used to indicate: • status messages • menu settings • fault conditions • servi...

  • Page 238: 5.3.1  On Line

    2/2000 general procedures and information 5-10 docuprint n24, n32, n40, n3225, and n4025 5.3 printer modes (overview) the docuprint n24/n32/n40/n3225/n4025 printer has four modes of operation, each with its own set of options. • on line mode • power saver mode • diagnostic mode • menu mode 5.3.1 on ...

  • Page 239: 5.3.3  Diagnostics

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-11 general procedures and information 5.3.3 diagnostics diagnostics are built into the printer engine controller pwb. You use the printer control panel to access diagnostic mode (5.4) so you can run the various diagnostic routines that are available...

  • Page 240: 5.4  Diagnostics Mode

    3/99 general procedures and information 5-12 docuprint n24, n32 and n40 service manual 5.4 diagnostics mode 5.4.1 diagnostic mode routines and subroutines while in this diagnostic mode you have access to a variety of test functions: • test print generate a built-in test pattern. • service output tes...

  • Page 241

    3/99 docuprint n24, n32 and n40 service manual 5-13 general procedures and information 5.4.3 how to enter diagnostic mode 5.4.3.1 entering diagnostics 1 press and hold [2] and [6] while you switch the printer power on. 2 when the control panel (figure 5.4.3.A) displays iot, release [2] and [6] 3 wit...

  • Page 242

    3/99 general procedures and information 5-14 docuprint n24, n32 and n40 service manual 5.4.4 running a printer engine controller test print use this routine to run a printer engine controller test print. 1 enter diagnostic mode (5.4.3.1). 2 the printer is in diagnostic mode. (ui displays “*iot*”) 3 ...

  • Page 243

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-15 general procedures and information 5.4.5 running a service output test use this diagnostic routine to actuate printer components such as motors, solenoids, and clutches. You can run multiple output tests simultaneously. 1 enter diagnostic mode us...

  • Page 244

    2/2000 general procedures and information 5-16 docuprint n24, n32, n40, n3225, and n4025 select tray 4 when tray level sensor shows down, turn lift up motor for 2 seconds select tray 5 when tray level sensor shows down, turn lift up motor for 2 seconds hcf feed motor operation energizes hcf feed mot...

  • Page 245

    3/99 docuprint n24, n32 and n40 service manual 5-17 general procedures and information offset motor rotations note: each test will run for 2 minutes if en- tered into directly from power on diagnos- tics. If a second test is selected after the 2 minute timer runs out without powering off and on, the...

  • Page 246

    2/2000 general procedures and information 5-18 docuprint n24, n32, n40, n3225, and n4025 stapler rear note: if stapler is in home position press enter twice to move it to the rear position. If stapler is in the rear position, press enter once to move it to front position or press enter twice to move...

  • Page 247

    3/99 docuprint n24, n32 and n40 service manual 5-19 general procedures and information 5.4.6 running a service sensor (h/l) input test 1 enter diagnostic mode (5.4.3). 2 the printer is in diagnostic mode. 3 press[1] to display “service sensor (h/l) input test”. 4 press [4] to display the 1st test fr...

  • Page 248

    2/2000 general procedures and information 5-20 docuprint n24, n32, n40, n3225, and n4025 select tray 1 h = lifted up l = is lifted down select tray 2 h = is lifted up l = is lifted down select tray 3 h = is lifted up l = lifted down select tray 3 h = is lifted up l = is lifted down select tray 5 h =...

  • Page 249

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-21 general procedures and information mbx l/h door interlock sw h = cover is open l = cover is closed mbx bin no paper sensor detect mailbox no paper sensor detectors 1 bin h = is with paper l = is without paper 2 bin h = is with paper l = is withou...

  • Page 250

    2/2000 general procedures and information 5-22 docuprint n24, n32, n40, n3225, and n4025 cover interlk sw h = cover is closed l = cover is open finisher tamper home detect h = tamper is home l = tamper is not home finisher top cover interlock sw h = cover is open l = cover is closed finisher end wal...

  • Page 251

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-23 general procedures and information bin 1 full sr h = is blocked l = is not blocked bin 2 full sr h = is blocked l = is not blocked bin 3 full sr h = is blocked l = is not blocked bin id sensor h = is not blocked l = is blocked upper limit sw h = ...

  • Page 252

    3/99 general procedures and information 5-24 docuprint n24, n32 and n40 service manual 5.4.7 running a service sensor (a/d) input test 1 enter diagnostic mode (5.4.3). 2 the printer is in diagnostic mode. 3 press [1] to display “service sensor (a/d) input test”. 4 press [4] to display the 1st test f...

  • Page 253

    3/99 docuprint n24, n32 and n40 service manual 5-25 general procedures and information select tray 2 tray not installed = no cassette tray with paper = size of tray a3s (sef) 11x17s (sef) 8.5x14s (sef) 8.5x13s (sef) 8.5x11l (lef) a4l (lef) 7.25x10.5 (lef) select tray 3 tray not installed = no casset...

  • Page 254

    2/2000 general procedures and information 5-26 docuprint n24, n32, n40, n3225, and n4025 mbf side guide paper wdh detect largest = 300 a4 = 297 11” = 280 10.5” = 267 a5 = 149 5.5” = 140 a6 = 100 8.5” = 216 smallest = 98 env side guide paper wdh detect max = 0244 com10 = 0244 c5 = 0233 dl = 0225 mona...

  • Page 255

    3/99 docuprint n24, n32 and n40 service manual 5-27 general procedures and information 5.4.8 adjustment procedures use this diagnostic procedure to control parameters of the mechanical and electromagnetic components of the printer. Note: even though there are other routines displayed on the control ...

  • Page 256

    2/2000 general procedures and information 5-28 docuprint n24, n32, n40, n3225, and n4025 laser side regi duplex adjust. Side edge registra- tion adjustment - duplex select all trays 01 50 99 1 step =.258 mm 01 min = -12.64mm 50 nom = +/- 0.0mm 99 max = +12.64mm select tray 1 01 50 99 1 same as all t...

  • Page 257

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-29 general procedures and information fuser temp. Adj. Mbf op. Gp 6-8 (see fuser note) 11 49 86 1 step =(115v=0.80 o c) step =[220v=0.80 o c] 11 = (160 o c) [165 o c] 49 = (190 o c) [195 o c] 86 = (220 o c) [225 o c] fuser temp. Adj. Env op. Gp 9,10...

  • Page 258

    2/2000 general procedures and information 5-30 docuprint n24, n32, n40, n3225, and n4025 laser lead regi adjustment lead edge registra- tion adjustment - (simplex & duplex) lead regi adjust. Select all trays 10 36 50 1 step = 0.346 mm 10 = -6.92 mm 36 = +2.08 mm 50 = +6.92 mm lead regi adjust. Selec...

  • Page 259

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-31 general procedures and information face up tray install 00 01 01 00 = not installed 01 = installed oct install 00 01 01 00 = not installed 01 = installed mailbox/sort mode select 00 00 01 00 = mailbox mode 01=sorter mode main motor speed fine tun...

  • Page 260

    2/2000 general procedures and information 5-32 docuprint n24, n32, n40, n3225, and n4025 system number dm rom version 00 99 nvm value = digits before decimal desig- nating the installed duplex module firm- ware version. For example, 10.02 where the 10 is the firmware version. System number dm rom re...

  • Page 261: 5.5.1  Menu Tree

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-33 general procedures and information 5.5 menu mode - version 1.7x and below menu mode utilizes the key panel to set various printer operations, print configuration sheets, system controller test prints, ps font lists, pcl font lists, menu maps, dis...

  • Page 262

    3/99 general procedures and information 5-34 docuprint n24, n32 and n40 service manual note: #1only available through special front panel key press routine. Note: #2 only available when token ring option pwb is installed. Table 5.5.1a. Menu tree. Job test novell ethernet parallel system pass word #3...

  • Page 263

    3/99 docuprint n24, n32 and n40 service manual 5-35 general procedures and information note: #3 only available when the hard drive option is installed. Note: #4 only available when the 100mhz ethernet card pwb is installed. Note: #5 only available when the high capacity feeder option is installed. N...

  • Page 264

    3/99 general procedures and information 5-36 docuprint n24, n32 and n40 service manual 5.5.2.1 job menu 5.5.2.2 test menu note: * only available when hard drive is installed. 5.5.2.2.1 running a configuration sheet 1 from the test menu, press [2] or [6] until the configuration sheet submenu is displ...

  • Page 265

    2/2000 general procedures and information 5-37 docuprint n24, n32, n40, n3225, and n4025 5.5.2.2.2 running a test print 1 from the test menu, press the [2] or [6] until the test print submenu is displayed. 2 press [4] to run a test print. Note: the test print is known as the “system controller test ...

  • Page 266

    3/99 general procedures and information 5-38 docuprint n24, n32 and n40 service manual 5.5.2.3 novell menu 5.5.2.4 ethernet menu novell menu submenu novel menu function novell pdl auto (default) postscript pcl novell mode nds bem nds/bem (default) frame type auto (default) 802.2 802.3 snap ethernet ...

  • Page 267

    3/99 docuprint n24, n32 and n40 service manual 5-39 general procedures and information note: * only available/shown when the 100mhz ethernet card pwb is installed. 5.5.2.5 parallel menu appsocket enabl on (default) off netbeui pdl auto (default) postscript pcl netbeui enable on (default) off dlc pdl...

  • Page 268

    3/99 general procedures and information 5-40 docuprint n24, n32 and n40 service manual 5.5.2.6 system menu system menu submenu system menu function paper size letter (8.5 x 11) (default = usa) monarc (3.8 x 7.5) dl (110 x 220) c5 (162 x 229) com10 (4.1 x 9.5) a6 (105 x 148) a5 (148 x 210) a4 (210 x ...

  • Page 269

    3/99 docuprint n24, n32 and n40 service manual 5-41 general procedures and information note: *shown only if finisher option is installed. Note: **shown only if mailbox option is installed. Note: ***shown only if either mailbox option or finisher option is installed. Note: ****shown only if duplex mo...

  • Page 270

    3/99 general procedures and information 5-42 docuprint n24, n32 and n40 service manual 5.5.2.7 postscript menu 5.5.2.8 pcl menu postscript menu submenu postscript menu function printer errors off (default) on binary ps off (default) on pcl menu submenu pcl menu function font number 0 - 50 (0 = defau...

  • Page 271

    3/99 docuprint n24, n32 and n40 service manual 5-43 general procedures and information 5.5.2.9 tray menu tray menu submenu tray menu function mbf size letter (8.5 x 11) (default if usa) exec (7.25 x 10.5) statemt (5.5 x 8.5) monarc (3.8 x 7.5) dl (110 x 220) c5 (162 x 229) com10 (4.1 x 9.5) a3 (297 ...

  • Page 272

    3/99 general procedures and information 5-44 docuprint n24, n32 and n40 service manual 5.5.2.10 reset menu note: only accessible/shown when [0] and [4] keys are pressed during power on of printer. Note: * only accessible/shown when hard drive option is installed 5.5.2.11 password menu note: only acc...

  • Page 273

    3/99 docuprint n24, n32 and n40 service manual 5-45 general procedures and information 5.5.2.12 token ring menu note: only accessible/shown when token ring option pwb is installed. Token ring menu submenu token ring menu function novell enable on (default) off lpr enable on (default) off lpr banner ...

  • Page 274

    3/99 general procedures and information 5-46 docuprint n24, n32 and n40 service manual 5.5.2.13 serial menu . Serial menu submenu serial menu function port enable on (default) off port timeout 5 - 300 seconds (30 is default) serial pdl auto (default) pcl postscript handshake xon/xoff robust xon/xoff...

  • Page 275: 5.6.1  Menu Tree

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-47 general procedures and information 5.6 menu mode - version 1.8x menu mode utilizes the key panel to set various printer operations, print configuration sheets, system controller test prints, ps font lists, pcl font lists, menu maps, disk director...

  • Page 276

    3/99 general procedures and information 5-48 docuprint n24, n32 and n40 service manual . Note: #1only available through special front panel key press routine. Note: #2 only available when token ring option pwb is installed. Table 5.6.1a. Menu tree. Job print novell ethernet parallel system pass word...

  • Page 277

    3/99 docuprint n24, n32 and n40 service manual 5-49 general procedures and information note: #3 only available when the hard drive option is installed. Note: #4 only available when the 100mhz ethernet card pwb is installed. Note: #5 only available when the high capacity feeder option is installed. N...

  • Page 278

    3/99 general procedures and information 5-50 docuprint n24, n32 and n40 service manual 5.6.2.1 job menu 5.6.2.2 print menu note: * only available when hard drive is installed. 5.6.2.2.1 running a configuration sheet 1 from the test menu, press [2] or [6] until the configuration sheet submenu is disp...

  • Page 279

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-51 general procedures and information 5.6.2.2.2 running a test print 1 from the test menu, press the [2] or [6] until the test print submenu is displayed. 2 press [4] to run a test print. Note: the test print is known as the “system controller test ...

  • Page 280

    3/99 general procedures and information 5-52 docuprint n24, n32 and n40 service manual 5.6.2.3 novell menu 5.6.2.4 ethernet menu novell menu submenu novel menu function novell enable on (default) off novell pdl auto (default) postscript pcl novell binary ps on off (default) novell mode nds bem nds/b...

  • Page 281

    3/99 docuprint n24, n32 and n40 service manual 5-53 general procedures and information note: * only available/shown when the 100mhz ethernet card pwb is installed. Dlc/llc bin ps on off (default) netbeui enable on (default) off netbeui pdl auto (default) postscript pcl netbeui bin ps on off (default...

  • Page 282

    3/99 general procedures and information 5-54 docuprint n24, n32 and n40 service manual 5.6.2.5 parallel menu 5.6.2.6 system menu parallel menu submenu parallel menu function port enable on (default) off port timeout 5 - 300 (30 is the default) parallel pdl auto (default) postscript pcl binary ps on ...

  • Page 283

    3/99 docuprint n24, n32 and n40 service manual 5-55 general procedures and information note: *shown only if finisher option is installed. Note: **shown only if mailbox option is installed. Policy timeout (seconds) 0 30 (default) 60 120 180 300 print quantity 1 - 999 (1 = default) print ps errors on ...

  • Page 284

    3/99 general procedures and information 5-56 docuprint n24, n32 and n40 service manual note: ***shown only if either mailbox option or finisher option is installed. Note: ****shown only if duplex module option is installed. 5.6.2.7 pcl menu pcl menu submenu pcl menu function font number 0 - 45 (0 = ...

  • Page 285

    3/99 docuprint n24, n32 and n40 service manual 5-57 general procedures and information 5.6.2.8 tray menu tray menu submenu tray menu function mbf size letter (8.5 x 11) (default if usa) exec (7.25 x 10.5) statemt (5.5 x 8.5) monarc (3.8 x 7.5) dl (110 x 220) c5 (162 x 229) com10 (4.1 x 9.5) a3 (297 ...

  • Page 286

    3/99 general procedures and information 5-58 docuprint n24, n32 and n40 service manual 5.6.2.9 token ring menu note: only accessible/shown when token ring option pwb is installed. Token ring menu submenu token ring menu function lpr enable on (default) off lpr banner on (default) off lpr pdl auto (d...

  • Page 287

    3/99 docuprint n24, n32 and n40 service manual 5-59 general procedures and information 5.6.2.10 reset menu note: only accessible/shown when [0] and [4] keys are pressed during power on of printer. 5.6.2.11 password menu note: only accessible/shown when hard drive option is installed. Source routing ...

  • Page 288

    3/99 general procedures and information 5-60 docuprint n24, n32 and n40 service manual 5.6.2.12 serial menu . Serial menu submenu serial menu function port enable on (default) off port timeout 5 - 300 seconds (30 is default) serial pdl auto (default) pcl postscript binary ps on off (default) baud ra...

  • Page 289: 5.7.1  Menu Tree

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-61 general procedures and information 5.7 menu mode - version 2.0x menu mode utilizes the key panel to set various printer operations, print configuration sheets, system controller test prints, ps font lists, pcl font lists, menu maps, disk director...

  • Page 290

    2/2000 general procedures and information 5-62 docuprint n24, n32, n40, n3225, and n4025 . Note: #1only available through special front panel key press routine. Note: #2 only available when token ring option pwb is installed. Table 5.7.1a. Menu tree. Job pass word #3 tray pcl system parallel serial ...

  • Page 291

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-63 general procedures and information note: #3 only available when the hard drive option is installed. Note: #4 only available when the 10 base 2 ethernet card pwb is installed. Note: #5 only available when the high capacity feeder option is install...

  • Page 292

    2/2000 general procedures and information 5-64 docuprint n24, n32, n40, n3225, and n4025 the following tables list all the possible menu paths for each major menu.Job menu 5.7.2.2 password menu note: only accessible/shown when hard drive option is installed. Job menu submenu job menu function cancel...

  • Page 293

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-65 general procedures and information 5.7.2.3 tray menu tray menu submenu tray menu function mbf size letter (8.5 x 11) (default if usa) exec (7.25 x 10.5) statemt (5.5 x 8.5) monarc (3.87 x 7.5) dl (110 x 220) c5 (162 x 229) com10 (4.125 x 9.5) a3 ...

  • Page 294

    2/2000 general procedures and information 5-66 docuprint n24, n32, n40, n3225, and n4025 envelope type plain (default) cardstock color recycled bond labels prepunched transparency letterhead preprinted user type 1 2 user type 2 2 user type 3 2 user type 4 2 user type 5 2 custom size letter (8.5 x 11...

  • Page 295

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-67 general procedures and information 5.7.2.4 pcl menu pcl menu submenu pcl menu function font number 0 - 999(0 = default) pitch 0.44 - 99.99 by .01 (default is 10.00) point size 4.00 - 999.75 by .25 (default is 12.00) symbol set pc-8 (default) ms p...

  • Page 296

    2/2000 general procedures and information 5-68 docuprint n24, n32, n40, n3225, and n4025 5.7.2.5 system menu system menu submenu system menu function language deutsch english espanol francais italiano portugues (bra) russian paper size letter (8.5 x 11) (default = usa) monarc (3.87 x 7.5) dl (110 x ...

  • Page 297

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-69 general procedures and information note: *shown only if finisher option is installed. Note: **shown only if mailbox option is installed. Note: ***shown only if either mailbox option or finisher option is installed. Note: ****shown only if duplex ...

  • Page 298

    2/2000 general procedures and information 5-70 docuprint n24, n32, n40, n3225, and n4025 5.7.2.6 parallel menu 5.7.2.7 serial menu . Parallel menu submenu parallel menu function port enable on (default) off port timeout 5 - 300 (30 is the default) parallel pdl auto (default) postscript pcl binary ps...

  • Page 299

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-71 general procedures and information 5.7.2.8 usb menu . 5.7.2.9 ethernet menu usb menu submenu usb menu function port enable on (default) off port timeout 5 - 300 seconds (30 is default) usb pdl auto (default) pcl postscript binary ps on off (defau...

  • Page 300

    2/2000 general procedures and information 5-72 docuprint n24, n32, n40, n3225, and n4025 note: * only available/shown when the 10 base 2 ethernet card pwb is installed. Etalk enable on (default) off http enable on (default) off ip address res static dhcp bootp/rarp ip address 000.000.000.000.000 to ...

  • Page 301

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-73 general procedures and information 5.7.2.10 token ring menu note: only accessible/shown when token ring option pwb is installed. Token ring menu submenu token ring menu function lpr enable on (default) off lpr banner on (default) off lpr pdl auto...

  • Page 302

    2/2000 general procedures and information 5-74 docuprint n24, n32, n40, n3225, and n4025 5.7.2.11 novell menu source routing off all single/all single/specific speed 4 (default) 16 laa 400000000000 to 7fffffffffff novell menu submenu novel menu function novell enable on (default) off novell pdl auto...

  • Page 303

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-75 general procedures and information 5.7.2.12 print menu note: * only available when hard drive is installed. 5.7.2.12.1 running a configuration sheet 1 from the print menu, press [2] or [6] until the configuration sheet submenu is displayed. 2 pre...

  • Page 304

    2/2000 general procedures and information 5-76 docuprint n24, n32, n40, n3225, and n4025 5.7.2.12.2 running a test print 1 from the print menu, press the [2] or [6] until the test print submenu is displayed. 2 press [4] to run a test print. Note: the test print is known as the “system controller tes...

  • Page 305

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-77 general procedures and information 5.7.2.13 reset menu note: only accessible/shown when [0] and [4] keys are pressed during power on of printer. Reset menu submenu reset menu function factory defaults yes no (default) network defaults yes no(defa...

  • Page 306: 5.8  Space Requirements

    2/2000 general procedures and information 5-78 docuprint n24, n32, n40, n3225, and n4025 5.8 space requirements for easy operation, maintenance, and replacing of consumables, the following space requirements are the minimum clearances allowed. (figure 5.8a) illustrates the requirements for the base ...

  • Page 307: 5.9  Tools and Supplies

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-79 general procedures and information 5.9 tools and supplies 5.9.1 tools 1 basic tool kit 2 5.5 mm magnetic socket driver 1499t142 5.9.2 supplies table 5.9.2a. Us supplies us item us part number cleaning cloth (treated) 35p1538 cleaning pads 600s437...

  • Page 308: 5.10 Product Codes

    2/2000 general procedures and information 5-80 docuprint n24, n32, n40, n3225, and n4025 5.10 product codes 5.10.1 printers product codes table 5.10.1 printers product codes item product code n24 printer - base (110v - us/xci) y1u n24 printer - hard drive (110v - us/xci) y4u n24 printer (110v - ao x...

  • Page 309

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-81 general procedures and information n40 printer (110v - ao spanish) w0g n40 printer (220v - ao spanish) w1g n40 printer - base (220v - xerox europe) w2g n40 printer - hard drive (220v - xerox europe) w3g n4025 printer - base (110v - us/xci) pf4 n4...

  • Page 310

    2/2000 general procedures and information 5-82 docuprint n24, n32, n40, n3225, and n4025 5.10.2 options product codes table 5.10.2 options product codes item sales kit part numbers product codes 8 mb simm (flash) 97s02348 kt4 8 mb memory simm (50ns - n40 unique) 97s02240 dv5 16 mb memory simm (50ns ...

  • Page 311

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-83 general procedures and information 5.11 maintenance reset procedure 5.11.1 maintenance kit counter reset procedure note: the following procedure must be performed to reset the maintenance counter after a kit is installed. Note: the maintenance ki...

  • Page 312

    2/2000 general procedures and information 5-84 docuprint n24, n32, n40, n3225, and n4025 5.12 system boot code / software download procedures 5.12.1 system boot code download procedure note: the following procedure should be performed only when directed by 2nd level support. Note: follow all procedu...

  • Page 313

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-85 general procedures and information 5.12.2 system software download procedure note: follow all procedures as defined to prevent failure of the system software download. 1 generate a configuration sheet, then power off the printer. 2 remove the tok...

  • Page 314: 5.13  Tag Matrix

    2/2000 general procedures and information 5-86 docuprint n24, n32, n40, n3225, and n4025 5.13 tag matrix all important modifications are identified by a number on the tag matrix on the inside of the left front cover. This section describes all of the tags as well as multinational applicability, clas...

  • Page 315

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-87 general procedures and information change tag index tag: 002 class: n mfg. Serial no.:all printers name: new iot firmware for n24/n32 printer family. Version/release = 05.50 purpose: to add more features and correct firmware bugs. Kit number: n/a...

  • Page 316

    2/2000 general procedures and information 5-88 docuprint n24, n32, n40, n3225, and n4025 change tag index tag: 005 class: n mfg. Serial no.:all name: new iot firmware for n24/n32 printer family. Version/release = 05.70 purpose: to correct firmware bugs. Kit number: 600k67460 reference: superseded ta...

  • Page 317

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-89 general procedures and information change tag index tag: 008 class: n mfg. Serial no.:n/a name: flicker transformer (220v printers only) purpose: eliminate use of flicker transformer in all 220v printers. Part must be removed when a failure of th...

  • Page 318

    2/2000 general procedures and information 5-90 docuprint n24, n32, n40, n3225, and n4025 change tag index tag: 011 class: n mfg. Serial no.:n/a name: new iot firmware for n24/n32 printer family. Version/release = 05.90 and for n40 printer - version/release = 15.30. Purpose: to correct firmware bugs....

  • Page 319

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-91 general procedures and information change tag index tag: 014 class: n/a mfg. Serial no.:n/a name: not issued. Purpose: n/a kit number: n/a reference: n/a change tag index tag: 015 class: r mfg. Serial no.:n/a name: intermittent paper jams in area...

  • Page 320

    2/2000 general procedures and information 5-92 docuprint n24, n32, n40, n3225, and n4025 change tag index tag: 017 class: n/a mfg. Serial no.:n/a name: not issued. Purpose: n/a kit number: n/a reference: n/a change tag index tag: 018 class: n mfg. Serial no.: name: issue of version vu5.15 dimm firmw...

  • Page 321

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-93 general procedures and information change tag index tag: 020 class: mfg. Serial no.: name: purpose: kit number: reference: change tag index tag: 021 class: mfg. Serial no.: name: purpose: kit number: reference: change tag index tag: 022 class: mf...

  • Page 322

    2/2000 general procedures and information 5-94 docuprint n24, n32, n40, n3225, and n4025 change tag index tag: 023 class: mfg. Serial no.: name: purpose: kit number: reference: change tag index tag: 024 class: mfg. Serial no.: name: purpose: kit number: reference: change tag index tag: 025 class: mf...

  • Page 323

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-95 general procedures and information change tag index tag: 100 class: r mfg. Serial no.: name: new n24/n32 system controller pwb w/ v1.7 purpose: issue new system controller pwb which includes postscript 3 and provides enablement support for token ...

  • Page 324: 5.14  Technical Bulletins

    2/2000 general procedures and information 5-96 docuprint n24, n32, n40, n3225, and n4025 5.14 technical bulletins the following tables represent the hardware technical bulletins issued as of the publication date of this manual. Table 5.14.1 defines bulletins common to the n24/n32/n40 printers. Table...

  • Page 325

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-97 general procedures and information 015 2/17/98 revised table of contents for section 2. The revisions are included in this manual. 016 2/17/98 revised registration procedure instructions. The revisions are included in this manual. 017 2/17/98 rev...

  • Page 326

    2/2000 general procedures and information 5-98 docuprint n24, n32, n40, n3225, and n4025 table 5.14.3 n3225/n4025 only technical bulletins bulletin # date description 001 002 003 004 005.

  • Page 327

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-99 general procedures and information 5.15 glossary of terms, acronyms, and abbreviations a- ac alternating current aux auxiliary b- bcr bias charge roll btr bias transfer roll c- °c degrees celsius ccw counterclockwise charge the uniform negative v...

  • Page 328

    2/2000 general procedures and information 5-100 docuprint n24, n32, n40, n3225, and n4025 f- °f degrees fahrenheit factory default an adjustment value that is set at the time of equipment manufacture fg frame ground fip fault isolation procedure. Step by step procedures that you use to troubleshoot ...

  • Page 329

    2/2000 docuprint n24, n32, n40, n3225, and n4025 5-101 general procedures and information m- mcu machine control unit. The pwb that controls the operation of the iot mbf multi bypass feeder mid middle mot motor n- nc no connection nvram non-volatile random access memory o- output test diagnostic tes...

  • Page 330

    2/2000 general procedures and information 5-102 docuprint n24, n32, n40, n3225, and n4025 t- temp temperature test print mode the mode of operation that lets you generate a test pattern test pattern a grid that is generated by the printer engine controller toggle to switch between two states, such a...

  • Page 331: Section 6

    3/99 docuprint n24, n32 and n40 service manual 6-1 wiring data section 6 wiring data 6 6.1 master connection and wiring diagram ...................................... 6-3 6.2 plug / jack locator......................................................................... 6-5 6.2.1 laser assembly area......

  • Page 332

    3/99 wiring data 6-2 docuprint n24, n32 and n40 service manual 6.3.9 main motor and fuser fan...................................................... 6-18 6.3.10 ep cartridge and upper left cover interlock ....................... 6-19 6.3.11 tray 1 lift up motor and take away roll sensor.................

  • Page 333: 6.1

    3/99 docuprint n24, n32 and n40 service manual 6-3 wiring data 6.1 master connection and wiring diagram.

  • Page 334

    3/99 wiring data 6-4 docuprint n24, n32 and n40 service manual.

  • Page 335: 6.2  Plug / Jack Locator

    3/99 docuprint n24, n32 and n40 service manual 6-5 wiring data 6.2 plug / jack locator 6.2.1 laser assembly area 1 p/j106 - start of scan sensor from printer engine controller pwb. 2 p/j407 - laser diode from printer engine controller pwb. The ep cartridge interlock switches are inline between p/j40...

  • Page 336

    3/99 wiring data 6-6 docuprint n24, n32 and n40 service manual 6.2.2 multisheet bypass feeder area 1 p/j107 - mbf size sensor, to p/j604/603, to printer engine controller pwb. 2 p/j208 - mbf feed clutch, to p/j604/603, to printer engine controller pwb. 3 p/j604 - mbf connector to printer engine cont...

  • Page 337: 6.2.3  Offset / Exit Area

    3/99 docuprint n24, n32 and n40 service manual 6-7 wiring data 6.2.3 offset / exit area 1 p/j133 - stack full sensor to printer engine controller pwb. 2 p/j210 - exit gate solenoid to printer engine controller pwb. 3 p/j109 - face up exit sensor to printer engine controller pwb. 4 p/j204 - fuser fan...

  • Page 338

    3/99 wiring data 6-8 docuprint n24, n32 and n40 service manual 6.2.4 printer engine controller pwb area.

  • Page 339

    3/99 docuprint n24, n32 and n40 service manual 6-9 wiring data 1 p/j500 - high voltage power supply to the printer engine controller pwb. 2 p/j456 - printer engine controller pwb to ep cartridge switches, start of scan . 3 p/j400 - printer engine controller pwb to p/j501/502 on the lvps. 4 p/j458 - ...

  • Page 340

    3/99 wiring data 6-10 docuprint n24, n32 and n40 service manual 6.2.5 low voltage power supply 1 p/j1 - ac input from the main switch. 2 p/j502 - 24vdc from the lvps to the system controller interface pwb and to the printer engine controller pwb. 3 p/j235 - inline connector between the lvps fan and ...

  • Page 341

    3/99 docuprint n24, n32 and n40 service manual 6-11 wiring data 6.2.6 system controller interface pwb 1 p/j424 - system controller pwb fan. 2 p/j422 - connection to p/j402 on the printer engine controller pwb. 3 p/j421 - connection to p/j417 on the control panel. 4 p/j420 - connection to p/j501 and ...

  • Page 342

    2/2000 wiring data 6-12 docuprint n24, n32, n40, n3225, and n4025 6.2.7 ac driver pwb and noise filter 1 p/j477 - fuser control from the printer engine controller pwb. 2 p/j23 - ac output to j/p12 fuser connector. 3 p/j20 - ac input from main switch. 4 p/j478 - connection to manufacturing test conne...

  • Page 343: 6.3  Wiring Harnesses

    2/2000 docuprint n24, n32, n40, n3225, and n4025 6-13 wiring data 6.3 wiring harnesses 6.3.1 ac input.

  • Page 344

    3/99 wiring data 6-14 docuprint n24, n32 and n40 service manual 6.3.2 ac driver pwb / fuser.

  • Page 345: 6.3.4  Control Panel

    3/99 docuprint n24, n32 and n40 service manual 6-15 wiring data 6.3.3 low voltage power supply 6.3.4 control panel.

  • Page 346

    3/99 wiring data 6-16 docuprint n24, n32 and n40 service manual 6.3.5 system controller interface pwb.

  • Page 347: 6.3.6  Laser Assembly

    3/99 docuprint n24, n32 and n40 service manual 6-17 wiring data 6.3.6 laser assembly 6.3.7 toner sensor / ep cartridge.

  • Page 348

    3/99 wiring data 6-18 docuprint n24, n32 and n40 service manual 6.3.8 high voltage power supply (hvps) 6.3.9 main motor and fuser fan.

  • Page 349

    3/99 docuprint n24, n32 and n40 service manual 6-19 wiring data 6.3.10 ep cartridge and upper left cover interlock 6.3.11 tray 1 lift up motor and take away roll sensor.

  • Page 350

    3/99 wiring data 6-20 docuprint n24, n32 and n40 service manual 6.3.12 tray 2 sensors, lift up motor, and feed clutch.

  • Page 351

    3/99 docuprint n24, n32 and n40 service manual 6-21 wiring data 6.3.13 multisheet bypass feeder.

  • Page 352: 6.3.14  Tray 1 Sensors

    3/99 wiring data 6-22 docuprint n24, n32 and n40 service manual 6.3.14 tray 1 sensors 6.3.15 tray 1 clutches.

  • Page 353

    3/99 docuprint n24, n32 and n40 service manual 6-23 wiring data 6.3.16 offset / exit assembly.

  • Page 354: 6.3.17  Mailbox

    3/99 wiring data 6-24 docuprint n24, n32 and n40 service manual 6.3.17 mailbox 6.3.18 finisher.

  • Page 355: Section 7

    3/99 docuprint n24, n32 and n40 service manual 7-1 repair analysis procedures (rap) section 7 repair analysis procedures 7 using raps ............................................................................................ 7-3 rap 7.1 entry level ....................................................

  • Page 356

    2/2000 repair analysis procedures (rap) 7-2 docuprint n24, n32, n40, n3225, and n4025 rap 7.26 iot nvm fail (u6-3, u6-4)................................................... 7-35 rap 7.27 inoperative printer ................................................................ 7-36 rap 7.28 erratic operati...

  • Page 357: Using Raps

    3/99 docuprint n24, n32 and n40 service manual 7-3 repair analysis procedures (rap) using raps in each of the following repair analysis procedures (raps) you are instructed to perform certain actions and make observations. The instruction is followed by a statement. If your response to the statement...

  • Page 358

    2/2000 repair analysis procedures (rap) 7-4 docuprint n24, n32, n40, n3225, and n4025 the use of system controller test print image quality raps may ask you to run a specific diagnostic test print subroutine to help isolate the cause of an image quality problem. For each subroutine the printer circu...

  • Page 359

    3/99 docuprint n24, n32 and n40 service manual 7-5 repair analysis procedures (rap) before entering the raps, check to ensure: 1 the printer plugged into a recommended ac wall outlet. 2 the ac power provided at the wall outlet within recommended specifications. 3 the ac power cord connected to the p...

  • Page 360: Rap 7.1  Entry Level

    3/99 repair analysis procedures (rap) 7-6 docuprint n24, n32 and n40 service manual rap 7.1 entry level if the display indicates a error message/error code, or there is an obvious failure or fault, go immediately to the appropriate error message/error code, repair procedure, or repair analysis proce...

  • Page 362

    3/99 repair analysis procedures (rap) 7-8 docuprint n24, n32 and n40 service manual rap 7.2 paper jam/clear area a entry use the following procedure to determine the rap required to troubleshoot the appropriate paper jam. Note: verify that all paper trays have paper and all trays are in the feed pos...

  • Page 368

    3/99 repair analysis procedures (rap) 7-14 docuprint n24, n32 and n40 service manual 10 run diagnostic mode, 5.4.5 running a service output test, feed clutch operation (select mbf/ env). Using the dmm verify voltage at p/j 604-6 and fg (6.3.13) goes from +24vdc to 0vdc when [4] is pressed. Voltage c...

  • Page 372

    3/99 repair analysis procedures (rap) 7-18 docuprint n24, n32 and n40 service manual rap 7.10 paper jam / close area a (e4-1, e4-3, e4-5, e4-6) 1 examine the duplex unit operation. The duplex unit is functioning correctly, and the rollers are feeding paper from the offset unit assembly into the dupl...

  • Page 381

    3/99 docuprint n24, n32 and n40 service manual 7-27 repair analysis procedures (rap) rap 7.19 motor failure (u1-1) 1 power off the printer and remove the upper rear cover assembly (rep 4.1.3) so you can observe the main motor and drive assembly. Hand rotate (counterclockwise) the main motor. The mai...

  • Page 382

    3/99 repair analysis procedures (rap) 7-28 docuprint n24, n32 and n40 service manual 14 replace the mbf feed clutch (rep 4.3.7). If the problem still exists replace lvps assembly (rep 4.10.2). 15 lift the exit drive assembly spring-loaded drive gear off of the main drive assembly drive gear. Hand ro...

  • Page 383

    3/99 docuprint n24, n32 and n40 service manual 7-29 repair analysis procedures (rap) rap 7.20 fan failure (u1-3) 1 check harness from the lvps fan to the printer engine controller (6.3.3). Check for proper connection and for broken or damaged connectors or harnesses. All harnesses are properly conne...

  • Page 384

    2/2000 repair analysis procedures (rap) 7-30 docuprint n24, n32, n40, n3225, and n4025 rap 7.21 laser failure (u3-2, u3-3, u3-4, & u3-5) 1 the printer experiencing this laser failure message is a modified xerox docuprint n24/n32/ n40/n3225/n4025 micr enhanced printer developed by acom computer, inc....

  • Page 385

    3/99 docuprint n24, n32 and n40 service manual 7-31 repair analysis procedures (rap) rap 7.22 fuser failure (u4-1, u4-2, & u4-3) 1 switch off printer main power. Remove the fuser full cover (rep 4.1.1) so you can observe the heat rods. Switch on printer main power and observe the ends of the fuser a...

  • Page 389

    3/99 docuprint n24, n32 and n40 service manual 7-35 repair analysis procedures (rap) rap 7.26 iot nvm fail (u6-3, u6-4) note: if the printer engine controller pwb was just replaced and this error message appeared, verify the pwb is initialized by performing the printer engine controller pwb replacem...

  • Page 391: Rap 7.28  Erratic Operation

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-37 repair analysis procedures (rap) rap 7.28 erratic operation 1 power the printer off and remove the host interface cable(s) from the system controller pwb. Power on the printer and generate 50 system controller test prints (5.5.2.2.2) for version ...

  • Page 393

    3/99 docuprint n24, n32 and n40 service manual 7-39 repair analysis procedures (rap) rap 7.29 replace toner cartridge (j1-2) 1 use diagnostic mode - 5.4.6 running a service sensor (h/l) input test, toner empty sensor detect to check the toner sensor. Insert and remove a new ep cartridge into the pri...

  • Page 394

    3/99 repair analysis procedures (rap) 7-40 docuprint n24, n32 and n40 service manual rap 7.30 inoperative interlock switch 1 use diagnostic mode - 5.4.6 running a service sensor (h/l) input test, interlock (for left upper cover interlock switch and ep cartridge interlock switch) and 1tm interlock (f...

  • Page 395

    3/99 docuprint n24, n32 and n40 service manual 7-41 repair analysis procedures (rap) rap 7.31 inoperative offset 1 remove the upper rear cover assembly (rep 4.1.3). Use diagnostic mode - 5.4.5 running a service output test, main motor on/off to check the main motor and main drive assembly. The main ...

  • Page 396: Rap 7.32  Electrical Noise

    3/99 repair analysis procedures (rap) 7-42 docuprint n24, n32 and n40 service manual rap 7.32 electrical noise 1 check if there is other electrical equipment, such as electrical generators, radio transmitters, or devices using electrical motors, within ten feet of the printer. Shut off the other ele...

  • Page 398

    2/2000 repair analysis procedures (rap) 7-44 docuprint n24, n32, n40, n3225, and n4025 rap 7.33 image quality problems this section contains image quality repair procedures to assist in correcting image quality defects. These procedures provide defect samples, definitions and specifications to help ...

  • Page 399

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-45 repair analysis procedures (rap) 1 compare the solid areas on the system controller test prints with the output reference document 82p520 (figure 7.33a). There are no solid areas on any print lighter than the 1.20 density square on the scale, and...

  • Page 401

    3/99 docuprint n24, n32 and n40 service manual 7-47 repair analysis procedures (rap) deletions (line, band, spot) inspect test prints for the presence of deletions (missing image). There should be no deletions with a diameter larger than 0.5 mm visible on test prints, (figure 7.33c). 1 there are del...

  • Page 402

    2/2000 repair analysis procedures (rap) 7-48 docuprint n24, n32, n40, n3225, and n4025 fusing note: the operating environment of the paper is from 5 celsius at 15% relative humidity, to 30 celsius at 85% relative humidity. The fusing performance of the printer will vary according to the environment....

  • Page 403

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-49 repair analysis procedures (rap) resolution refer to (figure 7.33e). Observe the three image areas on several system controller test prints. Check the resolution of the images in each of the areas: area 1: the two pixel vertical, horizontal and d...

  • Page 404

    2/2000 repair analysis procedures (rap) 7-50 docuprint n24, n32, n40, n3225, and n4025 registration (lead edge to trail edge) measure the registration on two consecutive system controller test prints. Fold the lead edge to trail edge and crease the paper. Observe the fold at the zero reference line,...

  • Page 405

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-51 repair analysis procedures (rap) registration (inboard to outboard) measure the registration on two consecutive system controller test prints. Fold the outboard edge to the inboard edge and crease the paper. Observe the fold at the zero reference...

  • Page 406

    2/2000 repair analysis procedures (rap) 7-52 docuprint n24, n32, n40, n3225, and n4025 skew observe the system controller test pattern, measure the dimensions ‘a’ and ‘b’ on two consecutive test patterns and check the following: (figure 7.33h). • with a distance of 200mm between points ‘a’ and ‘b’, ...

  • Page 407

    3/99 docuprint n24, n32 and n40 service manual 7-53 repair analysis procedures (rap) skips/smears inspect the 2 on / 2 off ladder chart test patterns. The patterns should be free from skips and smears and lines should exist in the lead edge to trail edge (process) direction. 1 the test prints are fr...

  • Page 410: Rap 7.35  Blank Prints

    2/2000 repair analysis procedures (rap) 7-56 docuprint n24, n32, n40, n3225, and n4025 rap 7.35 blank prints problem the entire print is blank. 1 remove the ep cartridge. Inspect the laser window for a sheet of paper that may have lodged in front of it and could be blocking the laser beam from reach...

  • Page 412

    2/2000 repair analysis procedures (rap) 7-58 docuprint n24, n32, n40, n3225, and n4025 rap 7.37 vertical band deletions problem there are areas of the image that are extremely light or missing entirely. These missing areas form wide bands that run vertically along the page, in the direction of paper...

  • Page 413

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-59 repair analysis procedures (rap) 6 generate another system controller test print and switch off printer power when the print is halfway through the fuser. Open the left upper cover. Examine the paper areas after the image exits the fuser. There a...

  • Page 414

    2/2000 repair analysis procedures (rap) 7-60 docuprint n24, n32, n40, n3225, and n4025 rap 7.38 horizontal band deletions problem there are areas of the image that are extremely light or missing entirely. These missing areas form wide bands that run horizontally across the page, perpendicular with t...

  • Page 415: Rap 7.39  Vertical Streaks

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-61 repair analysis procedures (rap) rap 7.39 vertical streaks problem there are black lines running in the direction of paper travel. 1 inspect the paper path, between feed and exit, for contamination or obstructions. The paper path is free of conta...

  • Page 417: Rap 7.41  Spot Deletions

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-63 repair analysis procedures (rap) rap 7.41 spot deletions problem there are areas of the image that are extremely light or missing entirely. These missing areas form spots that are localized to small areas of the page. 1 the paper is smooth (not w...

  • Page 418: Rap 7.42  Spots

    2/2000 repair analysis procedures (rap) 7-64 docuprint n24, n32, n40, n3225, and n4025 rap 7.42 spots problem there are spots of toner randomly scattered across the page. 1 remove the ep cartridge. Inspect the outside of the cartridge. Open the shutter and inspect the drum. The ep cartridge and drum...

  • Page 419

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-65 repair analysis procedures (rap) rap 7.43 residual image or ghosting problem there are faint, ghost images appearing randomly on the page. The images may be either from a previous page or from the page currently being printed. 1 inspect the resid...

  • Page 420: Rap 7.44  Background

    2/2000 repair analysis procedures (rap) 7-66 docuprint n24, n32, n40, n3225, and n4025 rap 7.44 background problem there is toner contamination on all or part of the page. The contamination appears as a very light gray dusting. 1 install a new ep cartridge (pl 7.2). The problem is still present. Y n...

  • Page 422: Rap 7.46  Damaged Prints

    2/2000 repair analysis procedures (rap) 7-68 docuprint n24, n32, n40, n3225, and n4025 rap 7.46 damaged prints problem the printed page comes out of the printer either wrinkled, creased, or torn. 1 inspect the paper that is loaded in the feeder that is having the damage problem. The paper is in good...

  • Page 424

    2/2000 repair analysis procedures (rap) 7-70 docuprint n24, n32, n40, n3225, and n4025 rap 7.48 image not registered correctly problem the printed image is not centered on the page or is bleeding off of the page. 1 generate a system controller test print (5.5.2.2.2) for version 1.7x and below, (5.6....

  • Page 425: Rap 7.49  Memory Mismatch

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-71 repair analysis procedures (rap) rap 7.49 memory mismatch problem the amount of memory listed on the config sheet does not match the actual memory in the printer. 1 disconnect the ac power and remove all simms/dimms from the system controller pwb...

  • Page 427: Rap 7.50  Error Codes

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-73 repair analysis procedures (rap) rap 7.50 error codes power on diagnostics (pod) failures insure that the test led is functioning properly. The test led can be viewed through a small hole located in the right of the rj45 connector or to the left ...

  • Page 428

    2/2000 repair analysis procedures (rap) 7-74 docuprint n24, n32, n40, n3225, and n4025 system controller fan 0002 - ess fan 7 replace in order: system controller fan system controller interface pwb system controller pwb system controller chassis iot communication 1000 - iot 8 replace in order: print...

  • Page 429

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-75 repair analysis procedures (rap) rap 7.50.1 0101 - simm1/dimm1 1 switch the printer power off. Remove system controller pwb from system controller chassis. Remove the simm/dimm installed in slot 1. Reinstall the system controller pwb into its cha...

  • Page 430

    2/2000 repair analysis procedures (rap) 7-76 docuprint n24, n32, n40, n3225, and n4025 rap 7.50.2 0102 - simm2/dimm2 1 switch the printer power off. Remove system controller pwb from system controller chassis. Remove the simm/dimm installed in slot 2. Reinstall the system controller pwb into its cha...

  • Page 431

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-77 repair analysis procedures (rap) rap 7.50.3 0103 - simm3/dimm3 1 switch the printer power off. Remove system controller pwb from system controller chassis. Remove the simm/dimm installed in slot 3. Reinstall the system controller pwb into its cha...

  • Page 432: Rap 7.50.4  0104 - Simm4

    2/2000 repair analysis procedures (rap) 7-78 docuprint n24, n32, n40, n3225, and n4025 rap 7.50.4 0104 - simm4 1 switch the printer power off. Remove system controller pwb from system controller chassis. Remove the simm installed in slot 4. Reinstall the system controller pwb into its chassis and sw...

  • Page 433: Rap 7.50.5  0105 - Simm5

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-79 repair analysis procedures (rap) rap 7.50.5 0105 - simm5 1 switch the printer power off. Remove system controller pwb from system controller chassis. Remove the simm installed in slot 5. Reinstall the system controller pwb into its chassis and sw...

  • Page 435

    2/2000 docuprint n24, n32, n40, n3225, and n4025 7-81 repair analysis procedures (rap) rap 7.52 “im****” message faults this fault message is displayed because of a failure of the imager hardware/software on the system controller. 1 switch the printer power off. Remove system controller pwb from sys...

  • Page 436

    2/2000 repair analysis procedures (rap) 7-82 docuprint n24, n32, n40, n3225, and n4025 rap 7.53 “ou***” message fault this fault message (sometimes displayed as “sys err ou463 power off on”) is displayed because the printer detected that all paper size switches in one or more trays are actuated at t...

  • Page 438

    2/2000 repair analysis procedures (rap) 7-84 docuprint n24, n32, n40, n3225, and n4025 this page intentionally left blank..

  • Page 439: Section 8

    3/99 docuprint n24, n32 and n40 service manual 8-1 options section 8 options 8 8.1 duplex module .............................................................................. 8-13 8.1.1 duplex module specifications................................................ 8-13 gen 8.1.1.1 general specificati...

  • Page 440

    3/99 options 8-2 docuprint n24, n32 and n40 service manual rep 8.1.3.5 duplex pwb and bracket ..................................... 8-31 rep 8.1.3.6 duplex wait clutch ............................................... 8-32 rep 8.1.3.7 duplex drive assembly ........................................ 8-33...

  • Page 441

    3/99 docuprint n24, n32 and n40 service manual 8-3 options pl 8.2.2.1 console bracket frame and rack........................... 8-66 pl 8.2.2.2 cover and frame .................................................... 8-68 pl 8.2.2.3 actuator cover and left chute ................................ 8-70 pl ...

  • Page 442

    3/99 options 8-4 docuprint n24, n32 and n40 service manual 8.2.7 repair analysis procedures ................................................ 8-125 rap 8.2.7.1 error code “paper jam clear area d” ............... 8-125 rap 8.2.7.2 mailbox failure service required....................... 8-128 8.3 envel...

  • Page 443

    3/99 docuprint n24, n32 and n40 service manual 8-5 options rap 8.3.7.2 error code “paper jam / clear area a”.............. 8-159 rap 8.3.7.3 error code “install mbf/env” ............................ 8-161 8.4 high capacity feeder................................................................. 8-163...

  • Page 444

    2/2000 options 8-6 docuprint n24, n32, n40, n3225, and n4025 rep 8.4.3.12 tray 3 feeder assembly .................................. 8-207 rep 8.4.3.13 tray 3 take away roll and retard assembly... 8-209 rep 8.4.3.14 left cover assembly ........................................ 8-211 rep 8.4.3.15 tray ...

  • Page 445

    3/99 docuprint n24, n32 and n40 service manual 8-7 options 8.5 finisher........................................................................................ 8-261 8.5.1 finisher specifications......................................................... 8-261 gen 8.5.1.1 general specifications .........

  • Page 446

    3/99 options 8-8 docuprint n24, n32 and n40 service manual rep 8.5.3.1 finisher............................................................... 8-314 rep 8.5.3.2 stapler door cover............................................. 8-316 rep 8.5.3.3 stapler door inner cover assembly ................... 8-3...

  • Page 447

    3/99 docuprint n24, n32 and n40 service manual 8-9 options rep 8.5.3.38 top bin assembly ............................................. 8-370 rep 8.5.3.39 top bin rear cover .......................................... 8-372 rep 8.5.3.40 top bin half and full sensors .......................... 8-374 re...

  • Page 448

    3/99 options 8-10 docuprint n24, n32 and n40 service manual rep 8.5.3.75 top & front cover interlock switches .............. 8-433 rep 8.5.3.76 transport motor drive belt ............................... 8-434 rep 8.5.3.77 upper transport chute assembly .................... 8-436 rep 8.5.3.78 compile...

  • Page 449

    3/99 docuprint n24, n32 and n40 service manual 8-11 options rap 8.5.7.2 error code “paper jam clear area f”................ 8-537 rap 8.5.7.3 error code “paper jam clear area g, h”........... 8-539 rap 8.5.7.4 error code “paper jam clear area h” ............... 8-541 rap 8.5.7.5 error code “close co...

  • Page 450

    3/99 options 8-12 docuprint n24, n32 and n40 service manual 8.6.4 acom micr unique wiring data........................................ 8-575 wir 8.6.4.1 plug / jack locator ............................................. 8-575 wir 8.6.4.2 acom wiring change diagrams ........................ 8-576 wir ...

  • Page 451: 8.1  Duplex Module

    3/99 docuprint n24, n32 and n40 service manual 8-13 options 8.1 duplex module 8.1.1 duplex module specifications. Gen 8.1.1.1 general specifications gen 8.1.1.2 available duplex printing modes category specification configuration customer installed option. Attaches to the left side of the printer, a...

  • Page 452

    3/99 options 8-14 docuprint n24, n32 and n40 service manual gen 8.1.1.3 continuous printing speed after the first sheet out in duplex mode * lef = long edge feed, sef = short edge feed gen 8.1.1.4 duplex module recommended paper sizes 16 ~ 24 lbs (64 ~ 90gsm) paper fed from trays 1 through 5. The mi...

  • Page 453

    3/99 docuprint n24, n32 and n40 service manual 8-15 options * lef = long edge feed, sef = short edge feed gen 8.1.1.5 duplex space requirements for easy operation, maintenance, and replacing of consumables, the following space requirements are the minimum clearances allowed. Figure 8.1.1.5a illustra...

  • Page 454

    3/99 options 8-16 docuprint n24, n32 and n40 service manual 8.1.2 duplex module parts list pl 8.1.2.1 cover and duplex assembly item part description 1) 48k79620 cover 2) 48e36010 rear cover 3) 48k59840 front cover {includes item 4} 4) - - - - - label {p/o item 3} 5) 50k29690 face up bin 6) - - - - ...

  • Page 455

    3/99 docuprint n24, n32 and n40 service manual 8-17 options.

  • Page 456

    3/99 options 8-18 docuprint n24, n32 and n40 service manual pl 8.1.2.2 drives item part description 1) 160k34454 duplex pwb 2) - - - - - pwb bracket 3) 121k84001 wait clutch (j224) 4) 127k19090 drive assembly {includes items 5 through 9} 5) - - - - - motor {j223} {p/o item 4} 6) - - - - - damper {p/...

  • Page 457

    3/99 docuprint n24, n32 and n40 service manual 8-19 options.

  • Page 458

    3/99 options 8-20 docuprint n24, n32 and n40 service manual pl 8.1.2.3 upper chute item part description 1) - - - - - saddle 2) 3k81881 latch assembly 3) 9e53302 latch spring 4) - - - - - handle 5) - - - - - front pinch roller spring assembly (rear) 6) - - - - - front pinch roller spring assembly (f...

  • Page 459

    3/99 docuprint n24, n32 and n40 service manual 8-21 options.

  • Page 460

    3/99 options 8-22 docuprint n24, n32 and n40 service manual pl 8.1.2.4 paper transport item part description 1) 13e80030 bearing 2) 22k46650 exit roller 3) - - - - - exit roller gear 4) 5k81820 friction clutch assembly 5) - - - - - exit roller pulley 6) 423w00453 exit roller belt 7) 22k33940 transpo...

  • Page 461

    3/99 docuprint n24, n32 and n40 service manual 8-23 options.

  • Page 462

    3/99 options 8-24 docuprint n24, n32 and n40 service manual pl 8.1.2.5 inner chute item part description 1) 54k08671 inner chute assembly {includes items 2 through 9} 2) - - - - - exit gate {p/o item 1} 3) - - - - - exit gate spring {p/o item 1} 4) - - - - - pinch roll {p/o item 1} 5) - - - - - lowe...

  • Page 463

    3/99 docuprint n24, n32 and n40 service manual 8-25 options.

  • Page 464

    3/99 options 8-26 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 465: 8.1.3  Repair Procedures

    3/99 docuprint n24, n32 and n40 service manual 8-27 options 8.1.3 repair procedures rep 8.1.3.1 duplex module assembly parts list on pl 8.1.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the duplex module interface cable from the rear of the printer. 3 remo...

  • Page 466

    3/99 options 8-28 docuprint n24, n32 and n40 service manual rep 8.1.3.2 duplex cover parts list on pl 8.1.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex module assembly (rep 8.1.3.1). 3 place the assembly on a flat and stable surface. 4 if a face up ...

  • Page 467

    3/99 docuprint n24, n32 and n40 service manual 8-29 options rep 8.1.3.3 duplex rear cover parts list on pl 8.1.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex cover (rep 8.1.3.2). 3 position the duplex assembly so the inner chute faces up. 4 remove th...

  • Page 468

    3/99 options 8-30 docuprint n24, n32 and n40 service manual rep 8.1.3.4 duplex front cover parts list on pl 8.1.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex cover (rep 8.1.3.2). 3 position the duplex assembly so the inner chute faces up (figure 8.1...

  • Page 469

    3/99 docuprint n24, n32 and n40 service manual 8-31 options rep 8.1.3.5 duplex pwb and bracket parts list on pl 8.1.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex rear cover (rep 8.1.3.3). 3 disconnect the six p/js that are connected to the duplex pw...

  • Page 470

    3/99 options 8-32 docuprint n24, n32 and n40 service manual rep 8.1.3.6 duplex wait clutch parts list on pl 8.1.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex rear cover (rep 8.1.3.3). 3 disconnect p/j224 (wait clutch) from the duplex pwb (figure 8.1...

  • Page 471

    3/99 docuprint n24, n32 and n40 service manual 8-33 options rep 8.1.3.7 duplex drive assembly parts list on pl 8.1.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex rear cover (rep 8.1.3.3). 3 remove the duplex pwb and bracket (rep 8.1.3.5). 4 remove th...

  • Page 472

    3/99 options 8-34 docuprint n24, n32 and n40 service manual rep 8.1.3.8 duplex exit sensor parts list on pl 8.1.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex cover (rep 8.1.3.2). 3 squeeze the four latches securing the sensor to the bracket on the u...

  • Page 473

    3/99 docuprint n24, n32 and n40 service manual 8-35 options rep 8.1.3.9 duplex exit gate solenoid parts list on pl 8.1.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex cover (rep 8.1.3.2). 3 remove the duplex rear cover (rep 8.1.3.3). 4 disconnect p/j ...

  • Page 474

    3/99 options 8-36 docuprint n24, n32 and n40 service manual replacement 1 reinstall the duplex exit gate solenoid onto the bracket. 2 line up the two screw holes in the bracket with the two screw holes in the solenoid, and use two short screws to secure the solenoid to the bracket. 3 make sure the e...

  • Page 475

    3/99 docuprint n24, n32 and n40 service manual 8-37 options rep 8.1.3.10 exit roll parts list on pl 8.1.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex cover (rep 8.1.3.2). 3 remove the e-ring securing the rear end of the exit roll shaft to the duplex...

  • Page 476

    3/99 options 8-38 docuprint n24, n32 and n40 service manual replacement 1 slide the two bearings, lip facing to the center of the shaft, onto the exit roll shaft. 2 reinstall the exit roll gear to the end of the shaft, and use an e-ring to secure it. 3 reinstall the exit roll shaft, the gear at the ...

  • Page 477

    3/99 docuprint n24, n32 and n40 service manual 8-39 options rep 8.1.3.11 duplex wait sensor parts list on pl 8.1.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex cover (rep 8.1.3.2). 3 set the duplex module on end so you can access the wait sensor. 4 r...

  • Page 478

    3/99 options 8-40 docuprint n24, n32 and n40 service manual replacement 1 position the sensor on the bracket so the p/j on the sensor is to the left. 2 press the four latches on the bottom of the sensor into the four openings in the bracket. The sensor snaps into place. 3 reconnect the p/j to the se...

  • Page 479

    3/99 docuprint n24, n32 and n40 service manual 8-41 options rep 8.1.3.12 duplex interlock switch parts list on pl 8.1.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex cover (rep 8.1.3.2). 3 remove the duplex front cover (rep 8.1.3.4). 4 disconnect the ...

  • Page 480

    3/99 options 8-42 docuprint n24, n32 and n40 service manual rep 8.1.3.13 exit roll belt parts list on pl 8.1.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the duplex pwb (rep 8.1.3.5). 3 remove the duplex drive assembly (rep 8.1.3.7). 4 remove the exit gate so...

  • Page 481

    3/99 docuprint n24, n32 and n40 service manual 8-43 options replacement 1 reinstall one end of the exit roll belt over the small end of the exit roller pulley. 2 slide the exit roller pulley and attached belt over the shaft, with the belt against the duplex frame. 3 reinstall the transport roller ge...

  • Page 482

    3/99 options 8-44 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 483: 8.1.4

    3/99 docuprint n24, n32 and n40 service manual 8-45 options 8.1.4 running duplex module diagnostics see section 5 for all diagnostic routines and subroutines.

  • Page 484

    3/99 options 8-46 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 485: 8.1.5  Wiring Data

    3/99 docuprint n24, n32 and n40 service manual 8-47 options 8.1.5 wiring data wir 8.1.5.1 master connection and wiring diagrams.

  • Page 486

    3/99 options 8-48 docuprint n24, n32 and n40 service manual wir 8.1.5.2 plug / jack locator 1 p/j125 from duplex interlock switch to p/j474 duplex pwb. 2 p/j124 from exit sensor to p/j474 duplex pwb. 3 p/j222 duplex pwb to exit gate solenoid. 4 p/j474 duplex pwb to duplex interlock switch and exit s...

  • Page 487

    3/99 docuprint n24, n32 and n40 service manual 8-49 options 8.1.6 duplex module principles of operation 8.1.6.1 duplex module control duplex module control is a broad term that is used to describe the printer resources that monitor and control the actions and operations of the printer and the duplex...

  • Page 488

    3/99 options 8-50 docuprint n24, n32 and n40 service manual 8.1.6.2 mechanical drive mechanical drive is a term that is used to describe both the rotation of the duplex motor and the action of the gears, belts, and clutches that are used to transmit and control motor rotation to the various componen...

  • Page 489

    3/99 docuprint n24, n32 and n40 service manual 8-51 options 8.1.6.3 duplex module paper path the duplex module paper path is the physical route that a sheet of paper takes through the duplex module during a duplex mode print cycle. Rubber rollers and solenoid activated gates drive and direct the pap...

  • Page 490

    3/99 options 8-52 docuprint n24, n32 and n40 service manual step 2 the inverter ccw clutch switches on and rotates the offset roll backwards, driving the sheet of paper back into the exit unit. The exit gate solenoid toggles the exit gate so the paper path runs to the exit roll. The exit roll drives...

  • Page 491

    3/99 docuprint n24, n32 and n40 service manual 8-53 options step 3 the drum and btr place an image onto the second side of the sheet of paper. The drum/btr drive the paper into the heat and pressure rolls. The heat and pressure rolls drive the sheet into the exit unit. Depending on the output locati...

  • Page 492

    3/99 options 8-54 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 493

    3/99 docuprint n24, n32 and n40 service manual 8-55 options 8.1.7 repair analysis procedures rap 8.1.7.1 error code “paper jam clear duplex unit” and “paper jam / clear area a” 1 inspect the paper that is loaded in the paper tray. The paper loaded in the tray is smooth (not wrinkled) and not damaged...

  • Page 500

    3/99 options 8-62 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 501: 8.2  Mailbox

    3/99 docuprint n24, n32 and n40 service manual 8-63 options 8.2 mailbox 8.2.1 mailbox specifications. Gen 8.2.1.1 general specifications gen 8.2.1.2 available mailbox modes category specification configuration customer installed option. Attaches on top of the base printer. The mailbox cannot be inst...

  • Page 502

    3/99 options 8-64 docuprint n24, n32 and n40 service manual gen 8.2.1.3 printing speeds while using the mailbox * lef = long edge feed, sef = short edge feed gen 8.2.1.4 mailbox recommended paper sizes 64gsm ~ 90gsm paper for duplex prints. 64gsm ~ 105gsm paper for simplex prints. * lef = long edge ...

  • Page 503

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-65 options gen 8.2.1.5 components that need periodic replacement gen 8.2.1.6 mailbox space requirements for easy operation, maintenance, and replacing of consumables, the following space requirements are the minimum clearances allowed. Figure 8.2.1....

  • Page 504: 8.2.2  Mailbox Parts List

    3/99 options 8-66 docuprint n24, n32 and n40 service manual 8.2.2 mailbox parts list pl 8.2.2.1 console bracket frame and rack item part description 1) - - - - - mailbox unit {includes all items in pl 8.2.2.1 through pl 8.2.2.7} 2) 3e32140 stopper 3) - - - - - rack {p/o item 1} 4) - - - - - left bra...

  • Page 505

    3/99 docuprint n24, n32 and n40 service manual 8-67 options.

  • Page 506

    2/2000 options 8-68 docuprint n24, n32, n40, n3225, and n4025 pl 8.2.2.2 cover and frame item part description 1) 48e16271 panel 2) 96e64410 label 3) 48e16263 front cover 4) 48e16252 top cover 5) 48k30563 left cover assembly {includes items 6 through 12} 6) 48e16291 left front cover {p/o item 5} 7) ...

  • Page 507

    3/99 docuprint n24, n32 and n40 service manual 8-69 options.

  • Page 508

    3/99 options 8-70 docuprint n24, n32 and n40 service manual pl 8.2.2.3 actuator cover and left chute item part description 1) 48k71600 actuator cover assembly {includes items 2 through 11} 2) - - - - - actuator cover {p/o item 1} {p/o item 1} 3) - - - - - upper paper guide {p/o item 1} 4) - - - - - ...

  • Page 509

    3/99 docuprint n24, n32 and n40 service manual 8-71 options.

  • Page 510

    3/99 options 8-72 docuprint n24, n32 and n40 service manual pl 8.2.2.4 bin 1 assembly item part description 1) 50k35941 bin 1 assembly {includes items 2 through 12} 2) - - - - - bin {p/o item 1} 3) - - - - - lower paper guide {p/o item 1} 4) - - - - - eliminator {p/o item 1} 5) 120e13130 full stack ...

  • Page 511

    3/99 docuprint n24, n32 and n40 service manual 8-73 options.

  • Page 512

    3/99 options 8-74 docuprint n24, n32 and n40 service manual pl 8.2.2.5 bin assembly item part description 1) 50k33241 even bin assembly {includes items 4 through 14 and 16} 2) 50k33260 bin 10 assembly {includes items 4 and 9 through 16) 3) 50k33251 odd bin assembly {includes items 4 through 14 and 1...

  • Page 513

    3/99 docuprint n24, n32 and n40 service manual 8-75 options.

  • Page 514

    2/2000 options 8-76 docuprint n24, n32, n40, n3225, and n4025 pl 8.2.2.6 solenoid and sensor item part description 1) 48e37580 rear lower cover 2) - - - - - in gate solenoid (j812) {p/o item 22} 3) - - - - - in gate solenoid spring {p/o item 22} 4) - - - - - in gate link {p/o item 22} 5) - - - - - i...

  • Page 515

    3/99 docuprint n24, n32 and n40 service manual 8-77 options.

  • Page 516

    3/99 options 8-78 docuprint n24, n32 and n40 service manual pl 8.2.2.7 control pwb and drive motor item part description 1) 140e79130 control pwb 2) 162k20691 interface harness (j800 to p612) 3) 162k10630 sensor harness (j801 to j815/j820/j822/j823)) 4) 162k21950 drive motor harness (j802 to j813) 5...

  • Page 517

    3/99 docuprint n24, n32 and n40 service manual 8-79 options.

  • Page 518

    3/99 options 8-80 docuprint n24, n32 and n40 service manual pl 8.2.2.8 desktop bracket assembly item part description 1) 98k57190 desktop bracket frame assembly {includes items 2 through 5} 2) - - - - - frame assembly {p/o item 1} 3) 49e79200 bracket-docking, right {p/o item 1} 4) 49e30790 bracket-d...

  • Page 519

    3/99 docuprint n24, n32 and n40 service manual 8-81 options.

  • Page 520

    3/99 options 8-82 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 521: 8.2.3  Repair Procedures

    3/99 docuprint n24, n32 and n40 service manual 8-83 options 8.2.3 repair procedures rep 8.2.3.1 mailbox left cover assembly parts list on pl 8.2.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the screw securing the left cover strap to the mailbox top cover (fig...

  • Page 522

    3/99 options 8-84 docuprint n24, n32 and n40 service manual rep 8.2.3.2 mailbox front cover parts list on pl 8.2.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the mailbox left cover assembly. 3 remove the two screws securing the mailbox front cover to the mailbo...

  • Page 523

    3/99 docuprint n24, n32 and n40 service manual 8-85 options rep 8.2.3.3 mailbox rear cover parts list on pl 8.2.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove handle from storage bracket. 3 remove the screw securing the rear cover to the mailbox frame (figure 8...

  • Page 524

    3/99 options 8-86 docuprint n24, n32 and n40 service manual rep 8.2.3.4 mailbox top cover parts list on pl 8.2.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove mailbox left cover assembly (rep 8.2.3.1). 3 remove the mailbox front cover assembly (rep 8.2.3.2). 4 r...

  • Page 525

    3/99 docuprint n24, n32 and n40 service manual 8-87 options rep 8.2.3.5 actuator (act) cover assembly parts list on pl 8.2.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove mailbox left cover assembly (rep 8.2.3.1). 3 remove the mailbox front cover assembly (rep 8...

  • Page 526

    3/99 options 8-88 docuprint n24, n32 and n40 service manual rep 8.2.3.6 bin 1 jam sensor parts list on pl 8.2.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the mailbox top cover assembly (rep 8.2.3.4). 3 disconnect the bin 1 jam sensor connector. 4 remove the ...

  • Page 527

    3/99 docuprint n24, n32 and n40 service manual 8-89 options rep 8.2.3.7 bin 1 assembly parts list on pl 8.2.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove stopper wire. 3 remove mailbox left cover assembly (rep 8.2.3.1). 4 remove the mailbox front cover assembl...

  • Page 528

    3/99 options 8-90 docuprint n24, n32 and n40 service manual replacement 1 reinstall bin 1 onto the mailbox frame. Make sure the tabs on the bin line up with the slots in the frame. 2 open the mailbox chute so you can access bin 2 gate. 3 hold on to bin 2 gate while you press down on the bin assembly...

  • Page 529

    3/99 docuprint n24, n32 and n40 service manual 8-91 options rep 8.2.3.8 mailbox drive belt parts list on pl 8.2.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove mailbox left cover assembly (rep 8.2.3.1). 3 remove the mailbox front cover assembly (rep 8.2.3.2). 4 ...

  • Page 530

    3/99 options 8-92 docuprint n24, n32 and n40 service manual replacement 1 position the mailbox belt as shown in the illustration, and reinstall the belt onto the drive pulleys. Make sure you reinstall the belt over the four tension pulleys, as shown by the arrows in the illustration. 2 reinstall the...

  • Page 531

    3/99 docuprint n24, n32 and n40 service manual 8-93 options rep 8.2.3.9 bins 2 through 10 parts list on pl 8.2.2.4 removal note: this procedure covers the removal and replacement of a single bin. When removing bins start with bin 1 (rep 8.2.3.7) then proceed to step 1 in this procedure. Remove the b...

  • Page 532

    3/99 options 8-94 docuprint n24, n32 and n40 service manual replacement 1 reinstall bin 2 onto the mailbox frame. Make sure the tabs on the bin line up with the slots in the frame. 2 open the mailbox chute so you can access bin 3 gate. 3 hold on to bin 3 gate while you press down on the bin assembly...

  • Page 533

    3/99 docuprint n24, n32 and n40 service manual 8-95 options rep 8.2.3.10 gate solenoids parts list on pl 8.2.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove mailbox left cover assembly (rep 8.2.3.1). 3 remove the mailbox front cover assembly (rep 8.2.3.2). 4 rem...

  • Page 534

    3/99 options 8-96 docuprint n24, n32 and n40 service manual replacement 1 reinstall the solenoid onto the mailbox frame. 2 insert the solenoid plunger into the end of the gate (insert in illustration). 3 tighten the screw to secure the solenoid to the frame. 4 reconnect p/j to the mailbox control pw...

  • Page 535

    3/99 docuprint n24, n32 and n40 service manual 8-97 options rep 8.2.3.11 mailbox exit roll parts list on pl 8.2.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the act cover assembly (rep 8.2.3.5). 3 remove the bin assembly of the exit roll you want to remove (r...

  • Page 536

    3/99 options 8-98 docuprint n24, n32 and n40 service manual replacement 1 slide the front bearing onto the roll. 2 slide the rear bearing onto the roll. 3 align the mailbox exit roll so the keyed end of the roll is positioned on the drive side of the bin. 4 slide the ends of the exit roll into the h...

  • Page 537

    3/99 docuprint n24, n32 and n40 service manual 8-99 options rep 8.2.3.12 in gate solenoid parts list on pl 8.2.2.6 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the mailbox rear cover assembly (rep 8.2.3.3). 3 remove mailbox from mounting frame and position it so ...

  • Page 538

    3/99 options 8-100 docuprint n24, n32 and n40 service manual replacement 1 reinstall the in gate solenoid spring onto the solenoid plunger. 2 slide the end of the solenoid plunger into the slot in the in gate link. 3 reinstall the solenoid and attached in gate link onto the frame, making sure the ta...

  • Page 539

    3/99 docuprint n24, n32 and n40 service manual 8-101 options rep 8.2.3.13 vertical led / sensor parts list on pl 8.2.2.6 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the act cover assembly (rep 8.2.3.5). 3 remove the screw securing the led cover and led to the bi...

  • Page 540

    3/99 options 8-102 docuprint n24, n32 and n40 service manual replacement 1 reinstall the vertical sensor to the lower chute, and use screw to secure it to the chute. 2 reinstall the lower chute, and use two screws to secure it to the frame. 3 reroute the wire harness up the front of the mailbox fram...

  • Page 541

    3/99 docuprint n24, n32 and n40 service manual 8-103 options rep 8.2.3.14 mailbox control pwb parts list on pl 8.2.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove mailbox left cover assembly (rep 8.2.3.1). 3 remove the mailbox rear cover assembly (rep 8.2.3.3). ...

  • Page 542

    3/99 options 8-104 docuprint n24, n32 and n40 service manual replacement 1 reinstall the mailbox control pwb to the mailbox frame, and use the four screws to secure it to the frame. 2 reconnect the thirteen p/js (p/j 800 ~ p/j 812) to the mailbox control pwb. 3 reinstall the mailbox rear cover assem...

  • Page 543

    3/99 docuprint n24, n32 and n40 service manual 8-105 options rep 8.2.3.15 mailbox drive motor parts list on pl 8.2.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove mailbox left cover assembly (rep 8.2.3.1). 3 remove the mailbox rear cover assembly (rep 8.2.3.3). ...

  • Page 544

    3/99 options 8-106 docuprint n24, n32 and n40 service manual figure 8.2.3.15b. Mailbox drive motor. Replacement 1 reinstall the mailbox drive motor to the mailbox drive bracket, and use two screws to secure the motor to the bracket. 2 reconnect the p/j to the drive motor pwb. 3 reinstall the mailbox...

  • Page 545

    3/99 docuprint n24, n32 and n40 service manual 8-107 options rep 8.2.3.16 mailbox in sensor parts list on pl 8.2.2.6 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the left cover assembly. 3 remove the screw securing the mailbox in sensor to the mailbox frame, and re...

  • Page 546

    3/99 options 8-108 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 547: 8.2.4

    3/99 docuprint n24, n32 and n40 service manual 8-109 options 8.2.4 running mailbox diagnostics see section 5 for all diagnostic routines and subroutines.

  • Page 548

    3/99 options 8-110 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 549: 8.2.5  Wiring Data

    3/99 docuprint n24, n32 and n40 service manual 8-111 options 8.2.5 wiring data wir 8.2.5.1 master connection and wiring diagrams.

  • Page 550

    3/99 options 8-112 docuprint n24, n32 and n40 service manual.

  • Page 551

    3/99 docuprint n24, n32 and n40 service manual 8-113 options.

  • Page 552

    3/99 options 8-114 docuprint n24, n32 and n40 service manual wir 8.2.5.2 plug / jack locator.

  • Page 553

    3/99 docuprint n24, n32 and n40 service manual 8-115 options 1 p/j802 mailbox control pwb to mailbox drive motor. 2 p/j801 mailbox control pwb to in sensor, vertical jam sensor, bin 1 jam sensor, and interlock switch. 3 p/j820 bin 1 jam sensor to mailbox control pwb. 4 p/j823 inline connector betwee...

  • Page 554

    3/99 options 8-116 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 555: 8.2.6  Mailbox

    3/99 docuprint n24, n32 and n40 service manual 8-117 options 8.2.6 mailbox principles of operation 8.2.6.1 mailbox control the base engine printer engine controller pwb provides the +5vdc and +24vdc that the mailbox requires for operation. The printer ac power cord plugs into a grounded ac wall outl...

  • Page 556

    3/99 options 8-118 docuprint n24, n32 and n40 service manual.

  • Page 557

    3/99 docuprint n24, n32 and n40 service manual 8-119 options 8.2.6.2 mechanical drive mechanical drive is a term that is used to describe both the rotation of the sorter drive motor and the action of the gear, belt, pulleys, and rollers that are used to transmit motor rotation to the ten sorter roll...

  • Page 558

    3/99 options 8-120 docuprint n24, n32 and n40 service manual 8.2.6.3 mailbox paper path the mailbox paper path is the physical route that a sheet of paper takes from the printer exit area to a specific mailbox bin. Rubber rollers drive the paper along the paper path. Bypass the mailbox; feed paper t...

  • Page 559

    3/99 docuprint n24, n32 and n40 service manual 8-121 options mailbox paper path components the mailbox paper path when the mailbox is bypassed is made up of two components. 1 in gate solenoid and linkage toggles the in gate. In this case, the gate solenoid does not actuate. 2 in gate switches the pa...

  • Page 560

    3/99 options 8-122 docuprint n24, n32 and n40 service manual feed paper to bin 1 if the controller signals the printer engine controller pwb to send the output to bin 1, the mailbox pwb actuates the in gate solenoid, the solenoid drops the in gate, and the paper path switches to the mail- box. The i...

  • Page 561

    3/99 docuprint n24, n32 and n40 service manual 8-123 options feed paper to bins 2 through 10 if the controller signals the printer engine controller pwb to send the output to another mailbox bin, the printer engine controller pwb actuates the in gate solenoid, the solenoid drops the in gate, and the...

  • Page 562

    3/99 options 8-124 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 567: 8.3  Envelope Feeder

    3/99 docuprint n24, n32 and n40 service manual 8-129 options 8.3 envelope feeder 8.3.1 envelope feeder specifications gen 8.3.1.1 general specifications gen 8.3.1.2 recommended envelope sizes gen 8.3.1.3 components that need periodic replacement category specification configuration customer installe...

  • Page 568

    3/99 options 8-130 docuprint n24, n32 and n40 service manual 8.3.2 envelope feeder parts list pl 8.3.2.1 covers item part description 1) 48e54590 top cover 2) 162k37420 interface harness 3) - - - - - rear bracket 4) - - - - - rear latch assembly 5) 809e16860 latch spring 6) 3e35350 rear latch 7) - -...

  • Page 569

    3/99 docuprint n24, n32 and n40 service manual 8-131 options.

  • Page 570

    3/99 options 8-132 docuprint n24, n32 and n40 service manual pl 8.3.2.2 drives item part description 1) - - - - - dc motor harness 2) 127k21850 feeder motor 3) - - - - - clamp 1 4) - - - - - clamp 2 5) - - - - - motor bracket 6) - - - - - 47t gear 7) - - - - - 56/18t gear 8) - - - - - 19t idler gear...

  • Page 571

    3/99 docuprint n24, n32 and n40 service manual 8-133 options.

  • Page 572

    3/99 options 8-134 docuprint n24, n32 and n40 service manual pl 8.3.2.3 feed item part description 1) 48k74520 upper cover 2) - - - - - paper guide 3) - - - - - main frame 4) - - - - - sensor harness 5) 130e83280 sensor 6) - - - - - bearing feeder 7) 59e90750 pinch roll (2 sets) 8) - - - - - spring ...

  • Page 573

    3/99 docuprint n24, n32 and n40 service manual 8-135 options.

  • Page 574

    3/99 options 8-136 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 575: 8.3.3  Repair Procedures

    3/99 docuprint n24, n32 and n40 service manual 8-137 options 8.3.3 repair procedures rep 8.3.3.1 envelope feeder bottom cover parts list on pl 8.3.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 turn the feeder over so...

  • Page 576

    3/99 options 8-138 docuprint n24, n32 and n40 service manual rep 8.3.3.2 envelope feeder top cover parts list on pl 8.3.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the envelope feeder bottom cover (rep 8.3.3...

  • Page 577

    3/99 docuprint n24, n32 and n40 service manual 8-139 options rep 8.3.3.3 envelope feeder front cover parts list on pl 8.3.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the bottom cover (rep 8.3.3.1). 4 remove ...

  • Page 578

    3/99 options 8-140 docuprint n24, n32 and n40 service manual rep 8.3.3.4 envelope feeder rear cover parts list on pl 8.3.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the bottom cover (rep 8.3.3.1). 4 remove t...

  • Page 579

    3/99 docuprint n24, n32 and n40 service manual 8-141 options rep 8.3.3.5 envelope feeder center bracket assembly parts list on pl 8.3.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the bottom cover (rep 8.3.3.1...

  • Page 580

    3/99 options 8-142 docuprint n24, n32 and n40 service manual rep 8.3.3.6 envelope feeder motor parts list on pl 8.3.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the bottom cover (rep 8.3.3.1). 4 remove the to...

  • Page 581

    3/99 docuprint n24, n32 and n40 service manual 8-143 options rep 8.3.3.7 envelope feeder pwb parts list on pl 8.3.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the bottom cover (rep 8.3.3.1). 4 remove the top ...

  • Page 582

    3/99 options 8-144 docuprint n24, n32 and n40 service manual rep 8.3.3.8 envelope feeder belt parts list on pl 8.3.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the bottom cover (rep 8.3.3.1). 4 remove the top...

  • Page 583

    3/99 docuprint n24, n32 and n40 service manual 8-145 options figure 8.3.3.8b. Feed belt removal. Replacement 1 position the feed belt so the tooth of the belt is pointing in the direction as shown in the illustration (figure 8.3.3.8c). Figure 8.3.3.8c. Feed belt. 2 slide the feed belt over the botto...

  • Page 584

    3/99 options 8-146 docuprint n24, n32 and n40 service manual rep 8.3.3.9 envelope feeder retard roll assembly parts list on pl 8.3.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the envelope feeder from the base engine. 3 remove the bottom cover (rep 8.3.3.1). ...

  • Page 585

    3/99 docuprint n24, n32 and n40 service manual 8-147 options figure 8.3.3.9b. Retard shaft. Replacement 1 slide the retard roll onto the retard shaft. 2 slide the feeder bearing onto the retard shaft (figure 3). 3 slide the clutch stopper and friction clutch onto the retard shaft. 4 reinstall an e-r...

  • Page 586

    3/99 options 8-148 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 587: 8.3.4

    3/99 docuprint n24, n32 and n40 service manual 8-149 options 8.3.4 running envelope feeder diagnostics see section 5 for all diagnostic routines and subroutines.

  • Page 588

    3/99 options 8-150 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 589: 8.3.5  Wiring Data

    3/99 docuprint n24, n32 and n40 service manual 8-151 options 8.3.5 wiring data wir 8.3.5.1 master connection and wiring diagrams.

  • Page 590

    3/99 options 8-152 docuprint n24, n32 and n40 service manual wir 8.3.5.2 plug / jack locator 1 p/j703 envelope feeder pwb to feed clutch p/j221. 2 p/j131 envelope feeder pwb to size sensor. 3 p/j701 envelope feeder pwb to no paper sensor p/j130. 4 p/j700 envelope feeder pwb to printer engine pwb int...

  • Page 591

    3/99 docuprint n24, n32 and n40 service manual 8-153 options 8.3.6 envelope feeder principles of operation 8.3.6.1 envelope feeder power the base engine printer engine controller pwb provides the +5vdc and +24vdc that the envelope feeder requires for operation. The printer ac power cord plugs into a...

  • Page 592

    3/99 options 8-154 docuprint n24, n32 and n40 service manual 8.3.6.2 envelope feeder control envelope feeder control is a broad term that is used to describe the printer resources that monitor and control the actions and operations of the printer and the envelope feeder; from envelope feed to envelo...

  • Page 593

    3/99 docuprint n24, n32 and n40 service manual 8-155 options 8.3.6.3 mechanical drive mechanical drive is a term that is used to describe both the rotation of the envelope feeder motor and the action of the gears, belts, and clutches that are used to transmit and control motor rotation to the variou...

  • Page 594

    3/99 options 8-156 docuprint n24, n32 and n40 service manual 8.3.6.4 the envelope feeder paper path the envelope feeder paper path is the physical route that an envelope takes through the envelope feeder during a print cycle. The feed belt and retard roll feed a single envelope out of the stack and ...

  • Page 600

    3/99 options 8-162 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 601: 8.4  High Capacity Feeder

    3/99 docuprint n24, n32 and n40 service manual 8-163 options 8.4 high capacity feeder 8.4.1 high capacity feeder specifications. Gen 8.4.1.1 general specifications gen 8.4.1.2 high capacity feeder space requirements for easy operation, maintenance, and replacing of consumables, the following space r...

  • Page 602

    2/2000 options 8-164 docuprint n24, n32, n40, n3225, and n4025 8.4.2 high capacity feeder parts list pl 8.4.2.1 cover and frame item part description 1) 48e37272 left cover 2) 2e68570 bottom front cover 3) - - - - - ground spring 4) 48e37281 right cover 5) 48e37260 rear cover 6) - - - - - frame asse...

  • Page 603

    3/99 docuprint n24, n32 and n40 service manual 8-165 options.

  • Page 604

    3/99 options 8-166 docuprint n24, n32 and n40 service manual pl 8.4.2.2 drive, hcf pwb, and harness item part description 1) 127k19260 feed motor (includes 11 ~ 13) 2) 423w47353 drive belt 3) - - - - - drive pulley {p/o item 17} 4) - - - - - drive transmission gear 1 {p/o item 17} 5) - - - - - drive...

  • Page 605

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-167 options.

  • Page 606

    3/99 options 8-168 docuprint n24, n32 and n40 service manual pl 8.4.2.3 tray interface (1 of 2) item part description 1) 127k20662 tray 3 lift up motor 2) - - - - - trays 3 & 4 no paper actuator {p/o item 15} 3) - - - - - trays 3 & 4 no paper actuator bracket {p/o item 15} 4) 107e94941 trays 3 & 4 n...

  • Page 607

    3/99 docuprint n24, n32 and n40 service manual 8-169 options.

  • Page 608

    3/99 options 8-170 docuprint n24, n32 and n40 service manual pl 8.4.2.4 tray interface (2 of 2) item part description 1) - - - - - tray 5 no paper actuator {p/o item 15} 2) - - - - - tray 5 no paper actuator bracket {p/o item 15} 3) 107e94941 tray 5 no paper sensor 4) 107e94941 tray 5 paper level se...

  • Page 609

    3/99 docuprint n24, n32 and n40 service manual 8-171 options.

  • Page 610

    3/99 options 8-172 docuprint n24, n32 and n40 service manual pl 8.4.2.5 paper pick up - tray 3 item part description 1) 121k82820 feed clutch (includes harness) 2) - - - - - bearing 3) - - - - - feed gear 4) 13e86260 feeder bearing 5) 50k29923 feeder assembly (includes 6 ~ 13) 6) - - - - - feed/nudg...

  • Page 611

    3/99 docuprint n24, n32 and n40 service manual 8-173 options.

  • Page 612

    2/2000 options 8-174 docuprint n24, n32, n40, n3225, and n4025 pl 8.4.2.6 retard and take away roll - tray 3 item part description 1) - - - - - drive transmission gear 2) - - - - - retard gear 3) 9e53231 retard spring 4) 50k29933 retard assembly (includes 5 ~ 8, 17, and 18) 5) - - - - - retard rolle...

  • Page 613

    3/99 docuprint n24, n32 and n40 service manual 8-175 options.

  • Page 614

    3/99 options 8-176 docuprint n24, n32 and n40 service manual pl 8.4.2.7 paper pick up - tray 4 item part description 1) 121k82820 feed clutch (includes harness) 2) - - - - - feed clutch bearing 3) 50k29943 feeder assembly (includes 4 ~ 12) 4) - - - - - bearing {p/o item 3} 5) - - - - - feed/nudger r...

  • Page 615

    3/99 docuprint n24, n32 and n40 service manual 8-177 options.

  • Page 616

    3/99 options 8-178 docuprint n24, n32 and n40 service manual pl 8.4.2.8 retard and take away roll - tray 4 item part description 1) - - - - - retard gear 2) - - - - - retard spring 3) 50k29955 retard assembly (includes 4 ~ 9) 4) - - - - - retard roller {p/o item 3} {p/o item 16} 5) - - - - - retard ...

  • Page 617

    3/99 docuprint n24, n32 and n40 service manual 8-179 options.

  • Page 618

    3/99 options 8-180 docuprint n24, n32 and n40 service manual pl 8.4.2.9 paper pick up - tray 5 item part description 1) 121k82820 feed clutch (includes harness) 2) - - - - - feed clutch bearing 3) 50k29943 feeder assembly (includes 4 ~ 12) 4) - - - - - bearing {p/o item 3} 5) - - - - - feed/nudger r...

  • Page 619

    3/99 docuprint n24, n32 and n40 service manual 8-181 options.

  • Page 620

    3/99 options 8-182 docuprint n24, n32 and n40 service manual pl 8.4.2.10 retard and take away drive - tray 5 item part description 1) - - - - - retard gear 2) - - - - - retard spring 3) 50k29955 retard assembly (includes 4 ~ 9) 4) - - - - - retard roller {p/o item 3} {p/o item 21} 5) - - - - - retar...

  • Page 621

    3/99 docuprint n24, n32 and n40 service manual 8-183 options.

  • Page 622

    3/99 options 8-184 docuprint n24, n32 and n40 service manual pl 8.4.2.11 left cover assembly item part description 1) 48k69971 left cover assembly (includes 2 ~ 6, and 12) 2) - - - - - left cover {p/o item 1} 3) - - - - - pinch roller assembly {p/o item 1} 4) - - - - - left cover handle assembly {p/...

  • Page 623

    3/99 docuprint n24, n32 and n40 service manual 8-185 options.

  • Page 624

    3/99 options 8-186 docuprint n24, n32 and n40 service manual pl 8.4.2.12 tray 4 item part description 1) 50k33802 tray 4 (includes 2 ~ 27) 2) - - - - - bottom plate {p/o item 1} 3) - - - - - bottom plate lift gear {p/o item 1} 4) - - - - - bottom plate lift pulley {p/o item 1} 5) - - - - - bottom pl...

  • Page 625

    3/99 docuprint n24, n32 and n40 service manual 8-187 options.

  • Page 626

    3/99 options 8-188 docuprint n24, n32 and n40 service manual pl 8.4.2.13 tray 5 item part description 1) 50k33812 tray 5 (includes items 2 through 22) 2) - - - - - bottom plate {p/o item 1} 3) - - - - - bottom plate lift gear {p/o item 1} 4) - - - - - bottom plate lift pulley {p/o item 1} 5) - - - -...

  • Page 627

    3/99 docuprint n24, n32 and n40 service manual 8-189 options.

  • Page 628

    3/99 options 8-190 docuprint n24, n32 and n40 service manual pl 8.4.2.14 tray 5 - paper feed item part description 1) - - - - - upper chute {p/o item 2} 2) 59k06172 lower chute assembly (includes items 1, 3 through 11 and 15 through 17) 3) - - - - - lower chute {p/o item 2} 4) - - - - - take away be...

  • Page 629

    3/99 docuprint n24, n32 and n40 service manual 8-191 options.

  • Page 630

    3/99 options 8-192 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 631: 8.4.3  Repair Procedures

    3/99 docuprint n24, n32 and n40 service manual 8-193 options 8.4.3 repair procedures rep 8.4.3.1 hcf rear cover parts list on pl 8.4.2.1 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the two screws securing the rear cover to the hcf frame (figure 8.4.3.1a). 3 lift...

  • Page 632

    3/99 options 8-194 docuprint n24, n32 and n40 service manual rep 8.4.3.2 hcf left cover parts list on pl 8.4.2.1 removal 1 switch the printer power off and disconnect the ac power cord. 2 slide trays 3, 4, and 5 a few inches out of the hcf. 3 open the left cover door. 4 remove two screws securing th...

  • Page 633

    3/99 docuprint n24, n32 and n40 service manual 8-195 options rep 8.4.3.3 hcf feed motor parts list on pl 8.4.2.2 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the hcf rear cover (rep 8.4.3.1). 3 disconnect p/j217 from the hcf pwb. 4 remove the two screws securing ...

  • Page 634

    3/99 options 8-196 docuprint n24, n32 and n40 service manual replacement 1 position the feed motor so the wire harness is on the left side of the motor. 2 slip the drive belt over the feed motor gear. 3 press the motor against the hcf frame and align the motor bracket with the frame positioning tabs...

  • Page 635

    3/99 docuprint n24, n32 and n40 service manual 8-197 options rep 8.4.3.4 hcf drive belt parts list on pl 8.4.2.2 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the hcf rear cover (rep 8.4.3.1). 3 remove the hcf feed motor (rep 8.4.3.3). 4 remove two screws securing...

  • Page 636

    3/99 options 8-198 docuprint n24, n32 and n40 service manual 5 remove the e-ring securing hcf drive gear 1 and slide gear off the shaft (figure 8.4.3.4b). 6 remove the e-ring securing tray 4 drive gear 1 and slide gears off the shaft (figure 8.4.3.4b). 7 remove the drive belt from the hcf drive pull...

  • Page 637

    3/99 docuprint n24, n32 and n40 service manual 8-199 options rep 8.4.3.5 hcf pwb parts list on pl 8.4.2.2 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the hcf rear cover (rep 8.4.3.1). 3 disconnect all eight p/js from the hcf pwb (figure 8.4.3.5a). 4 press in and...

  • Page 638

    3/99 options 8-200 docuprint n24, n32 and n40 service manual rep 8.4.3.6 lift up motor parts list on pl 8.4.2.3 use this procedure for removal of tray 3, tray 4, and tray 5 lift up motor. Removal 1 switch the printer power off and disconnect the ac power cord. 2 open the paper tray (3 ~ 5) from the ...

  • Page 639

    3/99 docuprint n24, n32 and n40 service manual 8-201 options rep 8.4.3.7 tray 3 paper size sensor pwb parts list on pl 8.4.2.3 removal 1 switch the printer power off and disconnect the ac power cord. 2 slide paper tray 3 out of the hcf. 3 disconnect the p/j from the size sensor pwb (figure 8.4.3.7a)...

  • Page 640

    3/99 options 8-202 docuprint n24, n32 and n40 service manual rep 8.4.3.8 tray 4 or tray 5 paper size sensor pwbs parts list on pl 8.4.2.3 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove tray 4 (rep 8.4.3.15) or tray 5 (rep 8.4.3.20). 3 disconnect the p/j from the ap...

  • Page 641

    3/99 docuprint n24, n32 and n40 service manual 8-203 options rep 8.4.3.9 trays 3, 4, and 5 feed clutches parts list on pl 8.4.2.5 removal and replacement of the three feed clutches are very similar. Differences are noted in the text. Removal 1 switch the printer power off and disconnect the ac power...

  • Page 642

    3/99 options 8-204 docuprint n24, n32 and n40 service manual rep 8.4.3.10 trays 3, 4, and 5 paper level sensors parts list on pl 8.4.2.3 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the paper tray associated with the paper level sensor you are going to remove. 3 ...

  • Page 643

    3/99 docuprint n24, n32 and n40 service manual 8-205 options rep 8.4.3.11 feed, nudger, and retard rolls - trays 3~5 parts list on pl 8.4.2.5 replace the feeder, nudger, and retard rolls as a unit. Removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the paper tray from ...

  • Page 644

    3/99 options 8-206 docuprint n24, n32 and n40 service manual replacement 1 position the roll with the latch end facing out, and slide the roll onto the shaft. 2 rotate and push the roll down the shaft until the latch locks the roll into place. 3 repeat steps 1 and 2 for the remaining two rolls. 4 re...

  • Page 645

    3/99 docuprint n24, n32 and n40 service manual 8-207 options rep 8.4.3.12 tray 3 feeder assembly parts list on pl 8.4.2.5 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove tray 3. 3 remove paper level sensor (rep 8.4.3.10). 4 remove the hcf rear cover (rep 8.4.3.1). 5...

  • Page 646

    3/99 options 8-208 docuprint n24, n32 and n40 service manual figure 8.4.3.12b. Tray 3 retard assembly. Replacement 1 reinstall the feeder assembly into position. Ensure the feed shaft bearing is in the support bracket. 2 reinstall the tray 3 retard clutch, spacer and roll. 3 reinstall the tray 3 - o...

  • Page 647

    3/99 docuprint n24, n32 and n40 service manual 8-209 options rep 8.4.3.13 tray 3 take away roll and retard assembly parts list on pl 8.4.2.6 removal 1 switch the printer power off and disconnect the ac power. 2 remove tray 3. 3 remove the hcf rear cover (rep 8.4.3.1). 4 open the hcf left cover. 5 pr...

  • Page 648

    3/99 options 8-210 docuprint n24, n32 and n40 service manual 6 reinstall the drive transmission gear and e-ring. 7 reinstall the take away gear and the e-ring. 8 reinstall the tray 3 feed clutch and e-ring. 9 reinstall the stopper bracket and secure with the screws. 10 reinstall the feed in chute an...

  • Page 649

    3/99 docuprint n24, n32 and n40 service manual 8-211 options rep 8.4.3.14 left cover assembly parts list on pl 8.4.2.11 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove the hcf left cover (rep 8.4.3.2). 3 open the left cover assembly. 4 remove the two screws securing...

  • Page 650

    3/99 options 8-212 docuprint n24, n32 and n40 service manual rep 8.4.3.15 tray 4 removal parts list on pl 8.4.2.12 removal 1 pull tray 4 out to the stopper position. 2 push the release tab located on the rear of the left rail and pull tray 4 out of the hcf (figure 8.4.3.15a). Figure 8.4.3.15a. Tray ...

  • Page 651

    3/99 docuprint n24, n32 and n40 service manual 8-213 options rep 8.4.3.16 tray 4 bottom plate lift wires parts list on pl 8.4.2.12 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove tray 4 (rep 8.4.3.15). 3 remove screw that secures the tray 4 front cover (figure 8.4.3...

  • Page 652

    3/99 options 8-214 docuprint n24, n32 and n40 service manual replacement note: there are two sizes of cables, the longer cable goes furthest from pulley. 1 install the new cables through the bottom lift plate and over the idler pulleys. 2 place the cable anchors in the holes in the bottom plate lift...

  • Page 653

    3/99 docuprint n24, n32 and n40 service manual 8-215 options rep 8.4.3.17 tray 4 retard assembly parts list on pl 8.4.2.8 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove hcf rear cover (rep 8.4.3.1). 3 remove the two screws that secure the stopper bracket. Remove th...

  • Page 654

    3/99 options 8-216 docuprint n24, n32 and n40 service manual replacement 1 reinstall the retard assembly. 2 reattach the tray 4 retard spring. 3 reinstall the retard support and secure with the screw. 4 reinstall retard gear. 5 reinstall tray 4 gear stopper. 6 reinstall tray 4 feed clutch. 7 reinsta...

  • Page 655

    3/99 docuprint n24, n32 and n40 service manual 8-217 options rep 8.4.3.18 hcf drive roll assembly parts list on pl 8.4.2.8 removal 1 switch the printer power off and disconnect the ac power. 2 remove tray 3. 3 open tray 5. 4 remove the hcf rear cover (rep 8.4.3.1). 5 open the hcf left cover. 6 remov...

  • Page 656

    3/99 options 8-218 docuprint n24, n32 and n40 service manual replacement 1 reinstall the hcf drive roll shaft into the printer. 2 reinstall the bearing and e-ring on the front of the hcf drive roll shaft. 3 reinstall the bearing on the rear of the shaft. 4 reinstall the gear and e-ring on the rear o...

  • Page 657

    3/99 docuprint n24, n32 and n40 service manual 8-219 options rep 8.4.3.19 tray 4 and 5 feeder assembly parts list on pl 8.4.2.7/pl 8.4.2.9 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove tray 4/5. 3 remove paper level sensor (rep 8.4.3.10). 4 remove the hcf rear cov...

  • Page 658

    3/99 options 8-220 docuprint n24, n32 and n40 service manual figure 8.4.3.19b. Tray 4/5 retard assembly. Replacement 1 reinstall the feeder assembly into position. Ensure the feed shaft bearing is in the support bracket. 2 reinstall the tray 4/5 retard clutch, spacer and roll. 3 reinstall the tray 4...

  • Page 659

    3/99 docuprint n24, n32 and n40 service manual 8-221 options rep 8.4.3.20 tray 5 removal parts list on pl 8.4.2.13 removal note: the removal of tray 5 is technique sensitive. 1 remove tray 3. 2 pull tray 5 out to the stopper position. 3 reach down through the tray 3 opening to the rear of tray 5. Pu...

  • Page 660

    3/99 options 8-222 docuprint n24, n32 and n40 service manual rep 8.4.3.21 tray 5 bottom plate lift wire parts list on pl 8.4.2.13 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove tray 5 (rep 8.4.3.20) 3 remove the two screws that secure the tray 5 front cover. Remove...

  • Page 661

    3/99 docuprint n24, n32 and n40 service manual 8-223 options replacement 1 install the new rear cables through the bottom lift plate and over the idler pulleys. 2 place the cable anchors in the holes in the bottom plate lift shaft and slide the rear bottom plate lift pulley over the cables to engage...

  • Page 662

    3/99 options 8-224 docuprint n24, n32 and n40 service manual rep 8.4.3.22 tray 5 retard assembly parts list on pl 8.4.2.10 removal 1 switch the printer power off and disconnect the ac power cord. 2 remove hcf rear cover (rep 8.4.3.1). 3 remove the tray 5 feed clutch (rep 8.4.3.9) (figure 8.4.3.22a)....

  • Page 663

    3/99 docuprint n24, n32 and n40 service manual 8-225 options replacement 1 reinstall the retard assembly. Ensure the pivot pin is inserted into the tray 5 feed assembly. 2 reinstall the retard spring on the tab on the frame. 3 reinstall the retard gear on the retard shaft. 4 replace the gear stopper...

  • Page 664

    3/99 options 8-226 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 665

    3/99 docuprint n24, n32 and n40 service manual 8-227 options 8.4.4 running hcf diagnostics see section 5 for all diagnostic routines and subroutines.

  • Page 666

    3/99 options 8-228 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 667: 8.4.5  Wiring Data

    3/99 docuprint n24, n32 and n40 service manual 8-229 options 8.4.5 wiring data wir 8.4.5.1 connection and wiring diagrams master connection and wiring diagrams.

  • Page 668

    2/2000 options 8-230 docuprint n24, n32, n40, n3225, and n4025.

  • Page 669

    3/99 docuprint n24, n32 and n40 service manual 8-231 options.

  • Page 670

    3/99 options 8-232 docuprint n24, n32 and n40 service manual wir 8.4.5.2 plug / jack locator hcf control and drives.

  • Page 671

    3/99 docuprint n24, n32 and n40 service manual 8-233 options 1 p/j110 size 3 sensor to p483 hcf drive pwb. 2 p/j484 hcf drive pwb to p116, p119, and p120. 3 p/j211 feed clutch 3 to p482 hcf drive pwb. 4 p/j212 lift up motor 3 to p482 hcf drive pwb. 5 p/j480 hcf drive pwb to printer engine controller...

  • Page 672

    3/99 options 8-234 docuprint n24, n32 and n40 service manual hcf sensors 1 p/j119 level 5 sensor to p484 hcf drive pwb. 2 p/j116 no paper 5 sensor to p484 hcf drive pwb. 3 p/j112 level 3 sensor to p483 hcf drive pwb. 4 p/j111 no paper 3 sensor to p483 hcf drive pwb. 5 p/j126 take away roll 5 sensor ...

  • Page 673

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-235 options 8.4.6 hcf principles of operation 8.4.6.1 high capacity feeder power the base engine printer engine controller pwb provides the +5vdc and +24vdc that the high capacity feeder requires for operation. The printer ac power cord plugs into a...

  • Page 674

    3/99 options 8-236 docuprint n24, n32 and n40 service manual 8.4.6.2 hcf control high capacity feeder control is a broad term that is used to describe the printer resources that monitor and control the actions and operations of the printer and the hcf; from paper feed to error detection. The center ...

  • Page 675

    3/99 docuprint n24, n32 and n40 service manual 8-237 options 8.4.6.3 mechanical drive mechanical drive is a term that is used to describe both the rotation of the high capacity feed motor and the action of the gears, belts, and clutches that are used to transmit and control motor rotation to the var...

  • Page 676

    3/99 options 8-238 docuprint n24, n32 and n40 service manual mechanical drive tray 3 components the mechanical drive for tray 3 of the hcf is made up of two motors along with associated gears that transmit the motor drive to the various tray 3 paper transport rolls. 1 feed motor provides most the me...

  • Page 677

    3/99 docuprint n24, n32 and n40 service manual 8-239 options drive for tray 4 the hcf drive pwb switches on the feed motor. The hcf drive belt transmits the drive energy from the feed motor to tray 4 drive gear 1. Gear 1 transmits drive to tray 4 drive gear 2, which in turn transmits drive to tray 4...

  • Page 678

    3/99 options 8-240 docuprint n24, n32 and n40 service manual mechanical drive tray 4 components the mechanical drive for tray 4 of the hcf is made up of two motors along with associated gears that transmit the motor drive to the various tray 4 paper transport rolls. 1 feed motor provides most the me...

  • Page 679

    3/99 docuprint n24, n32 and n40 service manual 8-241 options drive for tray 5 the hcf drive pwb switches on the feed motor. The hcf drive belt transmits the drive energy from the feed motor to hcf drive transmission gear 1. Gear 1 transmits drive to hcf drive transmission gear 2. Hcf drive transmiss...

  • Page 680

    3/99 options 8-242 docuprint n24, n32 and n40 service manual mechanical drive tray 5 components the mechanical drive for tray 5 of the hcf is made up of two motors along with associated gears that transmit the motor drive to the various tray 5 paper transport rolls. 1 feed motor provides most the me...

  • Page 681

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-243 options 8.4.6.4 the hcf paper path the high capacity feeder paper path is the physical route that a sheet of paper takes from an hcf paper tray to the printer during a single print cycle. Rubber rollers drive the paper along the paper path. Feed...

  • Page 682

    3/99 options 8-244 docuprint n24, n32 and n40 service manual tray 3 paper path components the hcf tray 3 paper path is made up of a number of transport rolls and paper sensors. 1 tray 3 assembly holds plain paper of various sizes. Slides into the top feeder, feeder 3, of the high capacity feeder. 2 ...

  • Page 683

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-245 options feed from tray 4 at the start of a print cycle the tray 4 nudger roll moves a sheet of paper into tray 4 feed roll. The feed roll moves a single sheet of paper out of tray 4 and toward the tray 4 take away roll. The tray 4 retard roll ma...

  • Page 684

    2/2000 options 8-246 docuprint n24, n32, n40, n3225, and n4025 tray 4 paper path components the hcf tray 4 paper path is made up of a number of transport rolls and paper sensors. 1 tray 4 assembly holds plain paper of various sizes. Slides into the bottom left feeder, feeder 4, of the high capacity ...

  • Page 685

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-247 options feed from tray 5 at the start of a print cycle the tray 5 nudger roll moves a sheet of paper into tray 5 feed roll. The feed roll moves a single sheet of paper out of tray 5 and toward the tray 5 take away roll. The tray 5 retard roll ma...

  • Page 686

    2/2000 options 8-248 docuprint n24, n32, n40, n3225, and n4025 tray 5 paper path components the hcf tray 5 paper path is made up of a number of transport rolls and paper sensors. 1 tray 5 assembly holds plain paper of various sizes. Slides into the bottom right feeder, feeder 5, of the high capacity...

  • Page 698

    2/2000 options 8-260 docuprint n24, n32, n40, n3225, and n4025 rap 8.4.7.12 “ou***” message fault (trays 3 - 5 only) this fault message is displayed because the printer detected that all paper size switches in one or more trays are actuated. 1 switch the printer power off and disconnect power cord. ...

  • Page 699: 8.5  Finisher

    3/99 docuprint n24, n32 and n40 service manual 8-261 options 8.5 finisher 8.5.1 finisher specifications gen 8.5.1.1 general specifications gen 8.5.1.2 stapler specifications gen 8.5.1.3 compiler specifications category specification configuration customer installed option. Attaches to the right side...

  • Page 700

    3/99 options 8-262 docuprint n24, n32 and n40 service manual gen 8.5.1.4 finisher specifications gen 8.5.1.5 offset specifications gen 8.5.1.6 finisher recommended paper sizes category specification finisher specifications the finisher has 3 output bins; upper. Middle, and lower. Maximum amount of u...

  • Page 701

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-263 options gen 8.5.1.7 finisher space requirements for easy operation, maintenance, and replacing of consumables, the following space requirements are the minimum clearances allowed. Figure 8.5.1.7a illustrates the requirements for the finisher opt...

  • Page 702: 8.5.2  Finisher Parts List

    2/2000 options 8-264 docuprint n24, n32, n40, n3225, and n4025 8.5.2 finisher parts list pl 8.5.2.1 front and left covers item part description 1) 48k59862 stapler door inner cover assembly 2) 48k58610 stapler door cover 3) 3k91881 knob assembly 4) 48e45940 lower front cover 5) 1k55720 docking rail ...

  • Page 703

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-265 options.

  • Page 704

    3/99 options 8-266 docuprint n24, n32 and n40 service manual pl 8.5.2.2 rear covers 1) 48k59390 pwb cover assembly 2) 48k59870 upper rear cover 3) 48e45930 eject cover 4) 48e45950 add cover 5) 48k62420 connector cover 6) 48e45921 harness cover 7) - - - - - clamp {p/o item 5} 8) - - - - - rear (right...

  • Page 705

    3/99 docuprint n24, n32 and n40 service manual 8-267 options.

  • Page 706

    3/99 options 8-268 docuprint n24, n32 and n40 service manual pl 8.5.2.3 rack 1) 48k58551 right rack cover assembly 2) - - - - - slit plate 3) 110e94510 upper & lower limit switches 4) 17k92040 caster 5) 17k92050 locking caster 6) 162k31720 bin id harness assembly 7) 49e78540 docking support 8) 130e8...

  • Page 707

    3/99 docuprint n24, n32 and n40 service manual 8-269 options.

  • Page 708

    3/99 options 8-270 docuprint n24, n32 and n40 service manual pl 8.5.2.4 rails and bins 1) - - - - - front rail assembly 2) - - - - - rail cover {p/o item 1} {p/o item 5} 3) - - - - - rear bin bracket {p/o item 5} 4) - - - - - rail assembly {p/o item 1} {p/o item 5} 5) - - - - - rear rail assembly {i...

  • Page 709

    3/99 docuprint n24, n32 and n40 service manual 8-271 options.

  • Page 710

    3/99 options 8-272 docuprint n24, n32 and n40 service manual pl 8.5.2.5 bottom bin 1) - - - - - bottom bin {p/o item 23} 2) 162k18930 low paper harness assembly {p/o item 23} 3) 120e12360 no paper actuator {p/o item 23} 4) 809e02941 torsion spring {p/o item 23} 5) 130e82530 bottom bin no paper, uppe...

  • Page 711

    3/99 docuprint n24, n32 and n40 service manual 8-273 options.

  • Page 712

    3/99 options 8-274 docuprint n24, n32 and n40 service manual pl 8.5.2.6 bottom bin frame 1) 38k83320 guide assembly bin low {includes items 2 - 5} 2) - - - - - bin guide {p/o item 1} 3) - - - - - paper stopper assembly {p/o item 1} 4) - - - - - torsion spring {p/o item 1} 5) - - - - - bearing {p/o i...

  • Page 713

    3/99 docuprint n24, n32 and n40 service manual 8-275 options.

  • Page 714

    3/99 options 8-276 docuprint n24, n32 and n40 service manual pl 8.5.2.7 middle bin 1) - - - - - middle bin {p/o item 21} 2) 162k18920 middle paper harness assembly com 3) 120e12360 no paper actuator {p/o item 21} 4) 809e02941 torsion spring {p/o item 21} 5) 130e82530 middle bin no paper, upper limit...

  • Page 715

    3/99 docuprint n24, n32 and n40 service manual 8-277 options.

  • Page 716

    3/99 options 8-278 docuprint n24, n32 and n40 service manual pl 8.5.2.8 middle bin frame 1) 38k83320 middle bin guide assembly {includes items 2 - 5} 2) - - - - - bin guide {p/o item 1} 3) - - - - - paper stopper assembly {p/o item 1} 4) - - - - - torsion spring {p/o item 1} 5) - - - - - bearing {p/...

  • Page 717

    3/99 docuprint n24, n32 and n40 service manual 8-279 options.

  • Page 718

    3/99 options 8-280 docuprint n24, n32 and n40 service manual pl 8.5.2.9 top bin 1) - - - - - top bin {p/o item 21} 2) 162k31690 top paper sensor harness assembly 3) 120e12360 no paper actuator {p/o item 21} 4) 809e02941 torsion spring {p/o item 21} 5) 130e82530 top bin no paper, upper limit, and low...

  • Page 719

    3/99 docuprint n24, n32 and n40 service manual 8-281 options.

  • Page 720

    3/99 options 8-282 docuprint n24, n32 and n40 service manual pl 8.5.2.10 top bin frame 1) 38k83330 top bin guide assembly {includes items 2~5} 2) - - - - - bin guide {p/o item 1} 3) - - - - - paper stopper assembly {p/o item 1} 4) - - - - - torsion spring {p/o item 1} 5) - - - - - bearing {p/o item ...

  • Page 721

    3/99 docuprint n24, n32 and n40 service manual 8-283 options.

  • Page 722

    3/99 options 8-284 docuprint n24, n32 and n40 service manual pl 8.5.2.11 bin eject 1) - - - - - tamper support 2) - - - - - tamper guide 3) - - - - - tamper base 4) - - - - - tamper spring 5) - - - - - bin spring 6) 130e82530 tamper home sensor 7) - - - - - compiler bin assembly 8) - - - - - compile...

  • Page 723

    3/99 docuprint n24, n32 and n40 service manual 8-285 options.

  • Page 724

    3/99 options 8-286 docuprint n24, n32 and n40 service manual pl 8.5.2.12 exit 1) 105e07050 eliminator {p/o item 15} 2) - - - - - exit chute {p/o item 15} 3) - - - - - guide spring {p/o item 15} 4) 6k83590 exit shaft assembly 5) - - - - - drive paddle shaft assembly {p/o item 16} 6) - - - - - exit pu...

  • Page 725

    3/99 docuprint n24, n32 and n40 service manual 8-287 options.

  • Page 726

    2/2000 options 8-288 docuprint n24, n32, n40, n3225, and n4025 pl 8.5.2.13 offset and eject 1) 54k11521 eject chute assembly 2) - - - - - bracket assembly {p/o item 25} {p/o item 26} 3) 130e82530 stack height sensor {p/o item 25} {p/o item 26} 4) - - - - - actuator assembly {p/o item 25} {p/o item 2...

  • Page 727

    3/99 docuprint n24, n32 and n40 service manual 8-289 options.

  • Page 728

    2/2000 options 8-290 docuprint n24, n32, n40, n3225, and n4025 pl 8.5.2.14 stapler 1) - - - - - locking clamp 2) - - - - - tension cover {p/o item 20} 3) 162k18900 stapler sensor harness assembly com 4) - - - - - sensor bracket {p/o item 20} 5) 130e82530 stapler front corner, front straight, and rea...

  • Page 729

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-291 options.

  • Page 730

    3/99 options 8-292 docuprint n24, n32 and n40 service manual pl 8.5.2.15 transport 1) 48k58590 top cover assembly 2) 130k93360 compiler bin exit sensor {p/o item 18} 3) - - - - - bracket 4) - - - - - screw sl del m3x2x6 5) - - - - - tension link 6) - - - - - pinch roll {p/o item 18} 7) 162k31590 exi...

  • Page 731

    3/99 docuprint n24, n32 and n40 service manual 8-293 options.

  • Page 732

    3/99 options 8-294 docuprint n24, n32 and n40 service manual pl 8.5.2.16 front frame 1) 110e97990 stapler door and top cover interlock switches 2) 162k31650 interlock harness assembly 3) 162k31670 led switch harness assembly 4) 110k08140 unload while run switch 5) 110e94510 compiler cover interlock ...

  • Page 733

    3/99 docuprint n24, n32 and n40 service manual 8-295 options.

  • Page 734

    3/99 options 8-296 docuprint n24, n32 and n40 service manual pl 8.5.2.17 rear frame 1 1) 127k19350 transport motor assembly 2) - - - - - clamp 3) - - - - - bracket 4) 127k19360 set clamp motor assembly 5) - - - - - motor bracket 6) 423w25953 synchronous belt 7) 20e24810 pulley (23t) 8) 423w46753 syn...

  • Page 735

    3/99 docuprint n24, n32 and n40 service manual 8-297 options.

  • Page 736

    3/99 options 8-298 docuprint n24, n32 and n40 service manual pl 8.5.2.18 rear frame 2 1) - - - - - flange 2) - - - - - gear (z-50, t34) 3) - - - - - motor bracket 4) 809e03060 tension spring 5) - - - - - tension bracket assembly 6) - - - - - idler roller 7) 423w38053 synchronous belt 8) - - - - - ge...

  • Page 737

    3/99 docuprint n24, n32 and n40 service manual 8-299 options.

  • Page 738

    2/2000 options 8-300 docuprint n24, n32, n40, n3225, and n4025 pl 8.5.2.19 rear frame 3 1) 162k18910 rear harness assembly com {p/o item 26} 2) - - - - - clamp sensor bracket {p/o item 26} 3) 130e82530 eject clamp sensor {p/o item 26} 4) - - - - - clamp {p/o item 26} 5) - - - - - cam clamp spring {p...

  • Page 739

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-301 options.

  • Page 740

    3/99 options 8-302 docuprint n24, n32 and n40 service manual pl 8.5.2.20 electrical module 1) - - - - - top cover 2) - - - - - locking clamp 3) - - - - - clamp 4) - - - - - pwb support 5) - - - - - clamp 6) 162k31570 ac in-out harness assembly - 120 vac 162k33920 ac in-out harness assembly - 220 vac...

  • Page 741

    3/99 docuprint n24, n32 and n40 service manual 8-303 options.

  • Page 742

    3/99 options 8-304 docuprint n24, n32 and n40 service manual pl 8.5.2.21 harness 1) 162k16650 dc main harness com-1 assembly 2) 162k31660 finisher/printer harness assembly 3) 162k31640 horizontal transport sensor harness 2 assembly 4) 162k31600 eject motor harness assembly 5) 162k16270 dc main harne...

  • Page 743

    3/99 docuprint n24, n32 and n40 service manual 8-305 options.

  • Page 744

    3/99 options 8-306 docuprint n24, n32 and n40 service manual pl 8.5.2.22 docking assembly 1) 48k58321 docking cover 2) - - - - - upper chute {p/o item 10} 3) - - - - - in gate {p/o item 10} 4) - - - - - in gate support {p/o item 10} 5) - - - - - support 2 damper {p/o item 10} 6) 120e12381 in gate ac...

  • Page 745

    3/99 docuprint n24, n32 and n40 service manual 8-307 options.

  • Page 746

    2/2000 options 8-308 docuprint n24, n32, n40, n3225, and n4025 pl 8.5.2.23 transport frame, rear 1) 162k31620 horizontal transport sensor harness 1 assembly 2) - - - - - clamp 3) - - - - - drive bracket assembly 4) - - - - - idler gear r {p/o item 25} 5) - - - - - gear idle ht support assembly {p/o ...

  • Page 747

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-309 options.

  • Page 748

    2/2000 options 8-310 docuprint n24, n32, n40, n3225, and n4025 pl 8.5.2.24 transport frame 1) - - - - - transport cover {p/o item 28} 2) - - - - - magnet 1.5 {p/o item 28} 3) - - - - - pinch spring {p/o item 28} 4) - - - - - pinch roll {p/o item 28} 5) - - - - - pass cover sensor 6) - - - - - transp...

  • Page 749

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-311 options.

  • Page 750

    3/99 options 8-312 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 751: 8.5.3  Repair Procedures

    3/99 docuprint n24, n32 and n40 service manual 8-313 options 8.5.3 repair procedures use care when performing the removal and replacement procedures. It is possible to cut yourself on the metal edges. Also, do not over tighten the screws. Locations, such as right, left, front, and rear, given in the...

  • Page 752

    3/99 options 8-314 docuprint n24, n32 and n40 service manual rep 8.5.3.1 finisher removal 1 switch off the printer power and disconnect the ac power cord. 2 move the finisher away from the printer. 3 remove the screw from the end of the docking rail, and remove the docking rail (figure 8.5.3.1a). 4 ...

  • Page 753

    3/99 docuprint n24, n32 and n40 service manual 8-315 options replacement 1 move the finisher to within 12 inches (304.8 mm) from the printer. 2 reinstall the docking rail under the printer. 3 secure the docking rail with thumb screw. 4 reconnect the finisher interface cable to the rear of the printe...

  • Page 754

    3/99 options 8-316 docuprint n24, n32 and n40 service manual rep 8.5.3.2 stapler door cover parts list on pl 8.5.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the front cover. 3 remove the e ring on the top hinge that secures the front cover to the stapler door ...

  • Page 755

    3/99 docuprint n24, n32 and n40 service manual 8-317 options rep 8.5.3.3 stapler door inner cover assembly parts list on pl 8.5.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the top cover. 3 open the stapler door cover (figure 8.5.3.3a). 4 remove the screw secur...

  • Page 756

    3/99 options 8-318 docuprint n24, n32 and n40 service manual rep 8.5.3.4 lower front cover parts list on pl 8.5.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the three screws securing the lower front co...

  • Page 757

    3/99 docuprint n24, n32 and n40 service manual 8-319 options rep 8.5.3.5 upper rear cover parts list on pl 8.5.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the top cover. 3 remove the screw securing the upper rear cover to the finisher frame (figure 8.5.3.5a). ...

  • Page 758

    3/99 options 8-320 docuprint n24, n32 and n40 service manual rep 8.5.3.6 lower left cover parts list on pl 8.5.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the six screws securing the lower left cover ...

  • Page 759

    3/99 docuprint n24, n32 and n40 service manual 8-321 options rep 8.5.3.7 eject cover parts list on pl 8.5.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (rep 8.5.3.5). 4 open the...

  • Page 760

    3/99 options 8-322 docuprint n24, n32 and n40 service manual rep 8.5.3.8 harness cover parts list on pl 8.5.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the three screws securing the harness cover to the rear finisher frame (figure 8.5.3.8a). 3 remove the cov...

  • Page 761

    3/99 docuprint n24, n32 and n40 service manual 8-323 options rep 8.5.3.9 add cover parts list on pl 8.5.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the screw that secures the add cover to the finisher frame (figure 8.5.3.9a). 3 remove the add cover. Figure 8...

  • Page 762

    3/99 options 8-324 docuprint n24, n32 and n40 service manual rep 8.5.3.10 finisher pwb cover parts list on pl 8.5.2.2 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 disconnect the finisher ac power cable and interf...

  • Page 763

    3/99 docuprint n24, n32 and n40 service manual 8-325 options replacement 1 place the finisher pwb cover up to the finisher frame. 2 install the wire harness in the retainer and secure the harness clamp. 3 route the finisher interface cable through the cutout near the top of the cover. 4 route the ac...

  • Page 764

    3/99 options 8-326 docuprint n24, n32 and n40 service manual rep 8.5.3.11 transport assembly parts list on pl 8.5.2.23 / pl 8.5.2.24 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the two screws securing the...

  • Page 765

    3/99 docuprint n24, n32 and n40 service manual 8-327 options figure 8.5.3.11a. Transport assembly..

  • Page 766

    3/99 options 8-328 docuprint n24, n32 and n40 service manual rep 8.5.3.12 upper left cover parts list on pl 8.5.2.1 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the upper rear cover (rep 8.5.3.5). 3 remove the transport assembly (rep 8.5.3.11). 4 remove the two s...

  • Page 767

    3/99 docuprint n24, n32 and n40 service manual 8-329 options rep 8.5.3.13 lower limit switch parts list on pl 8.5.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the lower left cover (rep 8.5.3.6). 4 disc...

  • Page 768

    3/99 options 8-330 docuprint n24, n32 and n40 service manual rep 8.5.3.14 upper limit switch parts list on pl 8.5.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the transport assembly (rep 8.5.3.11). 4 r...

  • Page 769

    3/99 docuprint n24, n32 and n40 service manual 8-331 options replacement 1 position the upper limit switch onto the finisher frame. 2 use two screws to secure the switch to the frame. 3 reconnect j273 to the switch. 4 reinstall the switch cover, and use two screws to secure it to the frame. 5 reinst...

  • Page 770

    3/99 options 8-332 docuprint n24, n32 and n40 service manual rep 8.5.3.15 interlock sensor and actuator parts list on pl 8.5.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the lower left cover (rep 8.5.3...

  • Page 771

    3/99 docuprint n24, n32 and n40 service manual 8-333 options replacement 1 insert the inside actuator pivot into the hole in the docking support and press the outside pivot into the arms of the actuator support. 2 reconnect j855m to the interlock sensor. 3 push the actuator out of the way while you ...

  • Page 772

    3/99 options 8-334 docuprint n24, n32 and n40 service manual rep 8.5.3.16 bin id sensor parts list on pl 8.5.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5). 4 free the ...

  • Page 773

    3/99 docuprint n24, n32 and n40 service manual 8-335 options replacement 1 insert the stacker bin id sensor into the sensor cutouts in the sensor bracket. 2 reconnect j837 to the sensor. 3 reinstall the sensor bracket onto the frame, making sure you align the positioning hole in the bracket with the...

  • Page 774

    3/99 options 8-336 docuprint n24, n32 and n40 service manual rep 8.5.3.17 elevator motor parts list on pl 8.5.2.4 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the lower left cover (rep 8.5.3.6). 4 remove t...

  • Page 775

    3/99 docuprint n24, n32 and n40 service manual 8-337 options replacement 1 position the elevator motor against the motor bracket and use the two screws to secure the motor to the bracket. 2 reinstall the motor pulley, with the lip of the pulley away from the motor, and the drive belt onto the end of...

  • Page 776

    3/99 options 8-338 docuprint n24, n32 and n40 service manual rep 8.5.3.18 bottom bin assembly parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 release the three locking tabs and remove the bottom harness gui...

  • Page 777

    3/99 docuprint n24, n32 and n40 service manual 8-339 options figure 8.5.3.18a. Bottom bin assembly..

  • Page 778

    3/99 options 8-340 docuprint n24, n32 and n40 service manual rep 8.5.3.19 bottom bin rear cover parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 turn the bin ...

  • Page 779

    3/99 docuprint n24, n32 and n40 service manual 8-341 options figure 8.5.3.19b. Bottom bin rear cover. Replacement 1 reinstall the rear cover by first latching the top of the cover, then by using one screw to secure cover to the bin frame. 2 route the wire harness through the opening at the rear of t...

  • Page 780

    3/99 options 8-342 docuprint n24, n32 and n40 service manual rep 8.5.3.20 bottom bin half and full sensors parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 re...

  • Page 781

    3/99 docuprint n24, n32 and n40 service manual 8-343 options replacement 1 position the full sensor into the sensor cutout in the sensor bracket. 2 reconnect p861 to the full sensor. 3 position the half sensor into the sensor cutout in the sensor bracket. 4 reconnect p860 to the half sensor. 5 reins...

  • Page 782

    3/99 options 8-344 docuprint n24, n32 and n40 service manual rep 8.5.3.21 bottom bin lower & upper limit sensors parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18)...

  • Page 783

    3/99 docuprint n24, n32 and n40 service manual 8-345 options replacement 1 position the lower limit sensor into the sensor cutout in the sensor bracket. 2 reconnect p851 to the lower limit sensor. 3 position the upper limit sensor into the sensor cutout in the sensor bracket. 4 reconnect p850 to the...

  • Page 784

    3/99 options 8-346 docuprint n24, n32 and n40 service manual rep 8.5.3.22 bottom bin paper sensor parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 turn the bi...

  • Page 785

    3/99 docuprint n24, n32 and n40 service manual 8-347 options rep 8.5.3.23 bottom bin safety sensor parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 turn the b...

  • Page 786

    3/99 options 8-348 docuprint n24, n32 and n40 service manual rep 8.5.3.24 bottom bin motor parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 remove the bottom ...

  • Page 787

    3/99 docuprint n24, n32 and n40 service manual 8-349 options rep 8.5.3.25 bottom bin front cover parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 release the ...

  • Page 788

    3/99 options 8-350 docuprint n24, n32 and n40 service manual rep 8.5.3.26 bottom bin drive belts parts list on pl 8.5.2.6 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 remove the b...

  • Page 789

    3/99 docuprint n24, n32 and n40 service manual 8-351 options figure 8.5.3.26a. Bottom bin drive belts..

  • Page 790

    3/99 options 8-352 docuprint n24, n32 and n40 service manual rep 8.5.3.27 bottom bin parts list on pl 8.5.2.5 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the bottom bin assembly (rep 8.5.3.18). 4 remove the bottom bin re...

  • Page 791

    3/99 docuprint n24, n32 and n40 service manual 8-353 options figure 8.5.3.27a. Bottom bin..

  • Page 792

    3/99 options 8-354 docuprint n24, n32 and n40 service manual rep 8.5.3.28 middle bin assembly parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 release the three locking tabs and remove the bottom harness gui...

  • Page 793

    3/99 docuprint n24, n32 and n40 service manual 8-355 options figure 8.5.3.28a. Bin assembly..

  • Page 794

    3/99 options 8-356 docuprint n24, n32 and n40 service manual rep 8.5.3.29 middle bin rear cover parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 turn the bin ...

  • Page 795

    3/99 docuprint n24, n32 and n40 service manual 8-357 options figure 8.5.3.29b. Middle bin rear cover. Replacement 1 reinstall the rear cover by first latching the top of the cover, then by using one screw to secure cover to the bin frame. 2 route the wire harness through the opening at the rear of t...

  • Page 796

    3/99 options 8-358 docuprint n24, n32 and n40 service manual rep 8.5.3.30 middle bin half and full sensors parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 re...

  • Page 797

    3/99 docuprint n24, n32 and n40 service manual 8-359 options replacement 1 position the full sensor into the sensor cutout in the sensor bracket. 2 reconnect p858 to the full sensor. 3 position the half sensor into the sensor cutout in the sensor bracket. 4 reconnect p857 to the half sensor. 5 reins...

  • Page 798

    3/99 options 8-360 docuprint n24, n32 and n40 service manual rep 8.5.3.31 middle bin lower & upper limit sensors parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28)...

  • Page 799

    3/99 docuprint n24, n32 and n40 service manual 8-361 options replacement 1 position the lower limit sensor into the sensor cutout in the sensor bracket. 2 reconnect p849 to the lower limit sensor. 3 position the upper limit sensor into the sensor cutout in the sensor bracket. 4 reconnect p848 to the...

  • Page 800

    3/99 options 8-362 docuprint n24, n32 and n40 service manual rep 8.5.3.32 middle bin paper sensor parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 turn the bi...

  • Page 801

    3/99 docuprint n24, n32 and n40 service manual 8-363 options rep 8.5.3.33 middle bin safety switch parts list on pl 8.5.2.8 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 remove the...

  • Page 802

    3/99 options 8-364 docuprint n24, n32 and n40 service manual rep 8.5.3.34 middle bin motor parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 remove the middle ...

  • Page 803

    3/99 docuprint n24, n32 and n40 service manual 8-365 options rep 8.5.3.35 middle bin front cover parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 pry up the b...

  • Page 804

    3/99 options 8-366 docuprint n24, n32 and n40 service manual rep 8.5.3.36 middle bin drive belts parts list on pl 8.5.2.8 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 remove the m...

  • Page 805

    3/99 docuprint n24, n32 and n40 service manual 8-367 options figure 8.5.3.36a. Middle bin drive belts..

  • Page 806

    3/99 options 8-368 docuprint n24, n32 and n40 service manual rep 8.5.3.37 middle bin parts list on pl 8.5.2.7 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the middle bin assembly (rep 8.5.3.28). 4 remove the middle bin re...

  • Page 807

    3/99 docuprint n24, n32 and n40 service manual 8-369 options figure 8.5.3.37a. Middle bin..

  • Page 808

    3/99 options 8-370 docuprint n24, n32 and n40 service manual rep 8.5.3.38 top bin assembly parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 release the three locking tabs and remove the top harness guide cov...

  • Page 809

    3/99 docuprint n24, n32 and n40 service manual 8-371 options figure 8.5.3.38a. Bin assembly..

  • Page 810

    3/99 options 8-372 docuprint n24, n32 and n40 service manual rep 8.5.3.39 top bin rear cover parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 turn the bin assemb...

  • Page 811

    3/99 docuprint n24, n32 and n40 service manual 8-373 options figure 8.5.3.39b. Top bin rear cover. Replacement 1 reinstall the rear cover by first latching the top of the cover, then by using one screw to secure cover to the bin frame. 2 route the wire harness through the opening at the rear of the ...

  • Page 812

    3/99 options 8-374 docuprint n24, n32 and n40 service manual rep 8.5.3.40 top bin half and full sensors parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 remove t...

  • Page 813

    3/99 docuprint n24, n32 and n40 service manual 8-375 options replacement 1 position the full sensor into the sensor cutout in the sensor bracket. 2 reconnect p252 to the full sensor. 3 position the half sensor into the sensor cutout in the sensor bracket. 4 reconnect p251 to the half sensor. 5 reins...

  • Page 814

    3/99 options 8-376 docuprint n24, n32 and n40 service manual rep 8.5.3.41 top bin lower & upper limit sensors parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 re...

  • Page 815

    3/99 docuprint n24, n32 and n40 service manual 8-377 options replacement 1 position the lower limit sensor into the sensor cutout in the sensor bracket. 2 reconnect p254 to the lower limit sensor. 3 position the upper limit sensor into the sensor cutout in the sensor bracket. 4 reconnect p253 to the...

  • Page 816

    3/99 options 8-378 docuprint n24, n32 and n40 service manual rep 8.5.3.42 top bin paper sensor parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 turn the bin asse...

  • Page 817

    3/99 docuprint n24, n32 and n40 service manual 8-379 options rep 8.5.3.43 top bin front cover parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 release the lockin...

  • Page 818

    3/99 options 8-380 docuprint n24, n32 and n40 service manual rep 8.5.3.44 top bin safety switch parts list on pl 8.5.2.10 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 remove the top ...

  • Page 819

    3/99 docuprint n24, n32 and n40 service manual 8-381 options rep 8.5.3.45 top bin motor parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 remove the top bin rear ...

  • Page 820

    3/99 options 8-382 docuprint n24, n32 and n40 service manual rep 8.5.3.46 top bin drive belts parts list on pl 8.5.2.10 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 remove the top bi...

  • Page 821

    3/99 docuprint n24, n32 and n40 service manual 8-383 options figure 8.5.3.46a. Top bin drive belts..

  • Page 822

    3/99 options 8-384 docuprint n24, n32 and n40 service manual rep 8.5.3.47 top bin parts list on pl 8.5.2.9 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the harness cover (rep 8.5.3.8). 3 remove the top bin assembly (rep 8.5.3.38). 4 remove the top bin rear cover ...

  • Page 823

    3/99 docuprint n24, n32 and n40 service manual 8-385 options figure 8.5.3.47a. Top bin..

  • Page 824

    3/99 options 8-386 docuprint n24, n32 and n40 service manual rep 8.5.3.48 right rack cover assembly parts list on pl 8.5.2.3 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the harness cover (rep 8.5.3.8). 4 ...

  • Page 825

    3/99 docuprint n24, n32 and n40 service manual 8-387 options 12 reinstall the harness cover. 13 reconnect the finisher to the printer. Figure 8.5.3.48a. Right rack cover assembly..

  • Page 826

    2/2000 options 8-388 docuprint n24, n32, n40, n3225, and n4025 rep 8.5.3.49 tamper motor parts list on pl 8.5.2.11 removal 1 enter diagnostic mode 5.4.5 (running service output test) finisher elvr ccw to lower the stacker elevator so the bottom bin is at the lowest possible position. 2 switch off th...

  • Page 827

    3/99 docuprint n24, n32 and n40 service manual 8-389 options figure 8.5.3.49b. Tamper motor. Replacement 1 reinstall the tamper motor onto the compiler bin and slip the tamper motor drive belt over the motor pulley. 2 reposition the motor so it presses firmly against the compiler bin and use the two...

  • Page 828

    3/99 options 8-390 docuprint n24, n32 and n40 service manual rep 8.5.3.50 tamper home sensor parts list on pl 8.5.2.11 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the stapler door inner cover assembly (re...

  • Page 829

    3/99 docuprint n24, n32 and n40 service manual 8-391 options figure 8.5.3.50b. Home sensor. Replacement 1 position the tamper home sensor into the sensor cutout in the sensor bracket. 2 reconnect p839 to the sensor 3 reinstall the tamper home sensor bracket onto the compiler bin, and use one screw t...

  • Page 830

    3/99 options 8-392 docuprint n24, n32 and n40 service manual rep 8.5.3.51 compiler paper sensor parts list on pl 8.5.2.11 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the stapler door inner cover assembly ...

  • Page 831

    3/99 docuprint n24, n32 and n40 service manual 8-393 options figure 8.5.3.51b. Paper sensor. Replacement 1 position the compiler paper sensor into the sensor cutout in the sensor bracket. 2 reconnect p843 to the sensor 3 reinstall the compiler paper sensor bracket onto the compiler bin, and use one ...

  • Page 832

    3/99 options 8-394 docuprint n24, n32 and n40 service manual rep 8.5.3.52 end wall open sensor parts list on pl 8.5.2.11 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the stapler door inner cover assembly (...

  • Page 833

    3/99 docuprint n24, n32 and n40 service manual 8-395 options figure 8.5.3.52b. End wall open sensor. Replacement 1 reconnect p840 to the sensor 2 position the end wall open sensor into the sensor cutout in the sensor bracket. 3 reinstall the tie plate and use the four screws to secure it to the fram...

  • Page 834

    3/99 options 8-396 docuprint n24, n32 and n40 service manual rep 8.5.3.53 tamper motor drive belt parts list on pl 8.5.2.11 removal 1 switch off the printer power and disconnect the ac power cord. 2 lower the stacker elevator so the bottom bin is at the lowest possible position. 3 disconnect the fin...

  • Page 835

    3/99 docuprint n24, n32 and n40 service manual 8-397 options figure 8.5.3.53b. Motor drive belt. Replacement 1 position the tamper motor drive belt so the ribs are on the inside of the belt loop. 2 slip the belt over the tension pulley. 3 insert the belt between the top and bottom of the belt holder...

  • Page 836

    3/99 options 8-398 docuprint n24, n32 and n40 service manual rep 8.5.3.54 unload while run switch parts list on pl 8.5.2.16 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the screw securing the switch br...

  • Page 837

    3/99 docuprint n24, n32 and n40 service manual 8-399 options rep 8.5.3.55 compiler bin solenoid assembly parts list on pl 8.5.2.11 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the unload while run swit...

  • Page 838

    3/99 options 8-400 docuprint n24, n32 and n40 service manual rep 8.5.3.56 end wall motor parts list on pl 8.5.2.16 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the unload while run switch (rep 8.5.3.54...

  • Page 839

    3/99 docuprint n24, n32 and n40 service manual 8-401 options figure 8.5.3.56a. End wall motor..

  • Page 840

    3/99 options 8-402 docuprint n24, n32 and n40 service manual rep 8.5.3.57 eject clamp sensor parts list on pl 8.5.2.19 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the upper rear cover (rep 8.5.3.5). 3 remove the wire harnesses from the wire clamps that are attac...

  • Page 841

    3/99 docuprint n24, n32 and n40 service manual 8-403 options replacement 1 position the eject clamp sensor into cutout in the eject clamp sensor bracket. 2 reconnect p841 to the sensor. 3 reinstall the eject clamp sensor bracket onto the eject bracket. Use one screw to secure the sensor bracket. 4 r...

  • Page 842

    3/99 options 8-404 docuprint n24, n32 and n40 service manual rep 8.5.3.58 offset home sensor parts list on pl 8.5.2.19 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the upper rear cover (rep 8.5.3.5). 3 remove the two screws securing the offset home sensor bracket...

  • Page 843

    3/99 docuprint n24, n32 and n40 service manual 8-405 options replacement 1 position the offset home sensor into the cutout in the sensor bracket. 2 reconnect j844 to the offset home sensor. 3 secure the two wire harnesses in the wire clamp that is attached to the bracket. 4 reinstall the offset home...

  • Page 844

    3/99 options 8-406 docuprint n24, n32 and n40 service manual rep 8.5.3.59 eject bracket assembly parts list on pl 8.5.2.19 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5). 4...

  • Page 845

    3/99 docuprint n24, n32 and n40 service manual 8-407 options replacement 1 reinstall the eject bracket assembly onto the finisher frame. Ensure the cam follower pin on the offset lever is correctly positioned in the cam in the exit bracket assembly. 2 use four screws to secure the assembly. 3 hook t...

  • Page 846

    3/99 options 8-408 docuprint n24, n32 and n40 service manual rep 8.5.3.60 set clamp motor and drive belt parts list on pl 8.5.2.17 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5...

  • Page 847

    3/99 docuprint n24, n32 and n40 service manual 8-409 options replacement 1 reinstall the set clamp motor onto the motor bracket, and use two screws to secure the motor. 2 slide the shaft pulley, with the lip facing away from the motor, onto the motor shaft. Use the e- ring to secure the pulley to th...

  • Page 848

    3/99 options 8-410 docuprint n24, n32 and n40 service manual rep 8.5.3.61 eject shaft assemblies parts list on pl 8.5.2.11 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the stapler door inner cover assembly...

  • Page 849

    3/99 docuprint n24, n32 and n40 service manual 8-411 options 6 slide the pulley and the set clamp actuator over the rear end of shaft 1, and use an e-ring to secure them to the shaft. 7 slide the front plastic bearing onto the front end of shaft 2, and use one screw to secure the bearing to the fini...

  • Page 850

    3/99 options 8-412 docuprint n24, n32 and n40 service manual rep 8.5.3.62 eject chute assembly parts list on pl 8.5.2.13 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (rep 8.5.3.5)....

  • Page 851

    3/99 docuprint n24, n32 and n40 service manual 8-413 options replacement 1 reinstall the eject chute assembly by first sliding the stack height actuator and the pinch rolls through the cutout in the assembly. 2 hook the two arms of the eject chute assembly over the pinch roll shaft. 3 slide the fron...

  • Page 852

    3/99 options 8-414 docuprint n24, n32 and n40 service manual rep 8.5.3.63 eject pinch roll shaft assembly parts list on pl 8.5.2.13 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (re...

  • Page 853

    3/99 docuprint n24, n32 and n40 service manual 8-415 options replacement 1 insert the rear of the eject pinch roll shaft assembly into the bearing hole at the rear of the finisher. 2 insert the front of the eject pinch roll shaft assembly into the bearing hole at the front of the finisher. 3 reconne...

  • Page 854

    3/99 options 8-416 docuprint n24, n32 and n40 service manual rep 8.5.3.64 upper exit chute assembly parts list on pl 8.5.2.12 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (rep 8.5....

  • Page 855

    3/99 docuprint n24, n32 and n40 service manual 8-417 options replacement 1 reinstall the upper exit chute assembly into the finisher frame. Use four screws to secure the front and rear of the upper exit chute assembly. 2 reinstall the finisher interlock switch bracket to the front of the finisher fr...

  • Page 856

    3/99 options 8-418 docuprint n24, n32 and n40 service manual rep 8.5.3.65 exit shaft assembly parts list on pl 8.5.2.12 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (rep 8.5.3.5). ...

  • Page 857

    3/99 docuprint n24, n32 and n40 service manual 8-419 options figure 8.5.3.65a. Exit shaft..

  • Page 858

    3/99 options 8-420 docuprint n24, n32 and n40 service manual rep 8.5.3.66 paddle shaft assembly parts list on pl 8.5.2.12 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (rep 8.5.3.5)...

  • Page 859

    3/99 docuprint n24, n32 and n40 service manual 8-421 options 7 use an e ring to secure the front of the paddle shaft to the front bearing. 8 reinstall the exit chute assembly onto the finisher frame. 9 use four screws to secure the exit chute assembly to the finisher frame. 10 slide the metal bearin...

  • Page 860

    3/99 options 8-422 docuprint n24, n32 and n40 service manual rep 8.5.3.67 paddle drive belt parts list on pl 8.5.2.13 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (rep 8.5.3.5). 4 ...

  • Page 861

    3/99 docuprint n24, n32 and n40 service manual 8-423 options replacement 1 slip the paddle drive belt over the paddle gear. 2 press the paddle onto the paddle cover assembly. 3 reinstall the sensor bracket assembly onto the paddle cover assembly, and use one screw to secure the bracket. 4 reinstall ...

  • Page 862

    3/99 options 8-424 docuprint n24, n32 and n40 service manual rep 8.5.3.68 stack height sensor parts list on pl 8.5.2.13 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the upper rear cover (rep 8.5.3.5). ...

  • Page 863

    3/99 docuprint n24, n32 and n40 service manual 8-425 options rep 8.5.3.69 stapler assembly parts list on pl 8.5.2.14 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 reach in front the side and pull the stapler a...

  • Page 864

    3/99 options 8-426 docuprint n24, n32 and n40 service manual rep 8.5.3.70 stapler position sensors parts list on pl 8.5.2.14 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the stapler door inner cover assemb...

  • Page 865

    3/99 docuprint n24, n32 and n40 service manual 8-427 options figure 8.5.3.70a. Stapler rail and sensors..

  • Page 866

    3/99 options 8-428 docuprint n24, n32 and n40 service manual rep 8.5.3.71 stapler rail belt parts list on pl 8.5.2.14 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the stapler door inner cover assembly (rep...

  • Page 867

    3/99 docuprint n24, n32 and n40 service manual 8-429 options 9 rotate the drive pulley to make sure the belt tracks correctly and the slider bracket moves smoothly along the rail. 10 reinstall the stapler rail into the finisher frame. Use four screws to secure the rail to the frame. 11 reconnect p83...

  • Page 868

    3/99 options 8-430 docuprint n24, n32 and n40 service manual rep 8.5.3.72 top cover assembly parts list on pl 8.5.2.15 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the top cover. 3 remove the screw securing the cover bracket to the cover (figure 8.5.3.72a). 4 slide...

  • Page 869

    3/99 docuprint n24, n32 and n40 service manual 8-431 options rep 8.5.3.73 compiler bin exit sensor parts list on pl 8.5.2.15 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the top cover. 3 release the latches on the compiler bin exit sensor, and remove the sensor fro...

  • Page 870

    3/99 options 8-432 docuprint n24, n32 and n40 service manual rep 8.5.3.74 transport motor parts list on pl 8.5.2.17 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5). 4 discon...

  • Page 871

    3/99 docuprint n24, n32 and n40 service manual 8-433 options rep 8.5.3.75 top & front cover interlock switches parts list on pl 8.5.2.16 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 open the top cover. 4 disc...

  • Page 872

    3/99 options 8-434 docuprint n24, n32 and n40 service manual rep 8.5.3.76 transport motor drive belt parts list on pl 8.5.2.18 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5...

  • Page 873

    3/99 docuprint n24, n32 and n40 service manual 8-435 options replacement 1 reinstall the transport motor drive belt. 2 reinstall the two gears to each end of the belt, and use e rings to secure the gears. 3 reinstall the transport motor bracket to the finisher frame, and use five screws to secure th...

  • Page 874

    3/99 options 8-436 docuprint n24, n32 and n40 service manual rep 8.5.3.77 upper transport chute assembly parts list on pl 8.5.2.15 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the stapler door inner cover ...

  • Page 875

    3/99 docuprint n24, n32 and n40 service manual 8-437 options replacement 1 reinstall the upper transport chute assembly into the finisher. 2 use the two shoulder screws to secure the front and rear of the upper transport chute to the finisher frame. 3 reconnect j838 to the compiler bin exit sensor. ...

  • Page 876

    3/99 options 8-438 docuprint n24, n32 and n40 service manual rep 8.5.3.78 compiler cover & safety interlock switches parts list on pl 8.5.2.16 removal 1 switch off the printer power and disconnect the ac power cord. 2 remove the stapler door inner cover assembly (rep 8.5.3.3). 3 remove the unload wh...

  • Page 877

    3/99 docuprint n24, n32 and n40 service manual 8-439 options figure 8.5.3.78a. Cover & safety interlock switches..

  • Page 878

    3/99 options 8-440 docuprint n24, n32 and n40 service manual rep 8.5.3.79 set clamp home sensor parts list on pl 8.5.2.17 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5). 4 ...

  • Page 879

    3/99 docuprint n24, n32 and n40 service manual 8-441 options rep 8.5.3.80 stapler transport motor parts list on pl 8.5.2.17 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5). ...

  • Page 880

    3/99 options 8-442 docuprint n24, n32 and n40 service manual rep 8.5.3.81 eject motor parts list on pl 8.5.2.17 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5). 4 free the w...

  • Page 881

    3/99 docuprint n24, n32 and n40 service manual 8-443 options figure 8.5.3.81a. Eject motor.

  • Page 882

    3/99 options 8-444 docuprint n24, n32 and n40 service manual rep 8.5.3.82 eject clamp offset motor parts list on pl 8.5.2.19 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the upper rear cover (rep 8.5.3.5)....

  • Page 883

    3/99 docuprint n24, n32 and n40 service manual 8-445 options replacement 1 reinstall the eject clamp offset motor into the eject bracket assembly, and use three screws to secure the motor. 2 reinstall the two idler gears. 3 reinstall the drive gear, and use an e ring to secure the gear. 4 reinstall ...

  • Page 884

    3/99 options 8-446 docuprint n24, n32 and n40 service manual rep 8.5.3.83 finisher pwb assembly parts list on pl 8.5.2.20 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 disconnect the finisher ac power cable and in...

  • Page 885

    3/99 docuprint n24, n32 and n40 service manual 8-447 options figure 8.5.3.83a. Finisher pwb..

  • Page 886

    3/99 options 8-448 docuprint n24, n32 and n40 service manual rep 8.5.3.84 low voltage power supply parts list on pl 8.5.2.20 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 disconnect the finisher ac power cable and...

  • Page 887

    3/99 docuprint n24, n32 and n40 service manual 8-449 options figure 8.5.3.84a. Low voltage power supply..

  • Page 888

    3/99 options 8-450 docuprint n24, n32 and n40 service manual rep 8.5.3.85 in gate support assembly parts list on pl 8.5.2.22 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 lift the docking cover assembly off of the...

  • Page 889

    3/99 docuprint n24, n32 and n40 service manual 8-451 options rep 8.5.3.86 in gate actuator parts list on pl 8.5.2.22 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 lift the docking cover assembly off of the fuser. ...

  • Page 890

    3/99 options 8-452 docuprint n24, n32 and n40 service manual rep 8.5.3.87 in gate interlock switch parts list on pl 8.5.2.23 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the two screws securing the transpo...

  • Page 891

    3/99 docuprint n24, n32 and n40 service manual 8-453 options rep 8.5.3.88 roller unit parts list on pl 8.5.2.23 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 remove the two screws securing the transport rear cover...

  • Page 892

    3/99 options 8-454 docuprint n24, n32 and n40 service manual rep 8.5.3.89 transport assembly drive belt parts list on pl 8.5.2.23 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the transport assembly (rep 8....

  • Page 893

    3/99 docuprint n24, n32 and n40 service manual 8-455 options replacement 1 align the transport assembly drive belt so the ribbed side of the belt is on the inside. 2 reinstall one end of transport assembly drive belt over the idler gear shaft. 3 reinstall the idler gear, making sure the drive belt l...

  • Page 894

    3/99 options 8-456 docuprint n24, n32 and n40 service manual rep 8.5.3.90 in gate solenoid assembly parts list on pl 8.5.2.23 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the transport assembly (rep 8.5.3....

  • Page 895

    3/99 docuprint n24, n32 and n40 service manual 8-457 options replacement 1 make sure the solenoid spring and link assembly are in place on the solenoid plunger. 2 slide the in gate solenoid into the solenoid cover, hooking the cutout in the link assembly over the tab in the cover. 3 use two screws t...

  • Page 896

    3/99 options 8-458 docuprint n24, n32 and n40 service manual rep 8.5.3.91 transport cover assembly parts list on pl 8.5.2.24 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the transport. 3 remove the screw securing the cover support strap to the transport (figure 8.5...

  • Page 897

    3/99 docuprint n24, n32 and n40 service manual 8-459 options rep 8.5.3.92 transport interlock sensor parts list on pl 8.5.2.24 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the transport cover. 3 carefully lift up on the transport exit sensor cover while you release...

  • Page 898

    3/99 options 8-460 docuprint n24, n32 and n40 service manual rep 8.5.3.93 transport roll parts list on pl 8.5.2.24 removal 1 switch off the printer power and disconnect the ac power cord. 2 disconnect the finisher from the printer (rep 8.5.3.1). 3 remove the transport assembly (rep 8.5.3.11). 4 remo...

  • Page 899

    3/99 docuprint n24, n32 and n40 service manual 8-461 options replacement 1 reinstall the bearings onto the ends of the transport roll. 2 slide the rear of the transport roll shaft through the bearing hole in the rear of the transport frame. 3 slide the front of the transport roll shaft through the b...

  • Page 900

    3/99 options 8-462 docuprint n24, n32 and n40 service manual rep 8.5.3.94 transport entrance sensor parts list on pl 8.5.2.24 removal 1 switch off the printer power and disconnect the ac power cord. 2 open the transport cover. 3 carefully lift up on the transport entrance sensor cover while you rele...

  • Page 901

    3/99 docuprint n24, n32 and n40 service manual 8-463 options rep 8.5.3.95 face down bin full sensor parts list on pl 8.5.2.24 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 open the transport cover. 4 carefully lif...

  • Page 902

    3/99 options 8-464 docuprint n24, n32 and n40 service manual rep 8.5.3.96 transport exit sensor parts list on pl 8.5.2.24 removal 1 switch off the printer power and disconnect the ac power cord. 2 roll the finisher away from the printer until it stops. 3 open the transport cover. 4 carefully lift up...

  • Page 903

    2/2000 docuprint n24, n32, n40, n3225, and n4025 8-465 options adj 8.5.3.1 finisher leveling procedure measure the distance from the lower edge of the transport to the top of the printer cover. Figure 1 area a and b a = 20mm (+2mm / -3mm) b = 20mm (+2mm / -33mm measure the distance from the lower ed...

  • Page 904

    2/2000 options 8-466 docuprint n24, n32, n40, n3225, and n4025 8.5.4 running finisher diagnostics see section 5 for all diagnostic routines and subroutines.

  • Page 905: 8.5.5  Wiring Data

    3/99 docuprint n24, n32 and n40 service manual 8-467 options 8.5.5 wiring data wir 8.5.5.1 connection and wiring diagrams.

  • Page 906

    3/99 options 8-468 docuprint n24, n32 and n40 service manual.

  • Page 907

    3/99 docuprint n24, n32 and n40 service manual 8-469 options.

  • Page 908

    3/99 options 8-470 docuprint n24, n32 and n40 service manual.

  • Page 909

    3/99 docuprint n24, n32 and n40 service manual 8-471 options.

  • Page 910

    3/99 options 8-472 docuprint n24, n32 and n40 service manual.

  • Page 911

    3/99 docuprint n24, n32 and n40 service manual 8-473 options.

  • Page 912

    3/99 options 8-474 docuprint n24, n32 and n40 service manual.

  • Page 913

    3/99 docuprint n24, n32 and n40 service manual 8-475 options.

  • Page 914

    3/99 options 8-476 docuprint n24, n32 and n40 service manual.

  • Page 915

    3/99 docuprint n24, n32 and n40 service manual 8-477 options.

  • Page 916

    3/99 options 8-478 docuprint n24, n32 and n40 service manual.

  • Page 917

    3/99 docuprint n24, n32 and n40 service manual 8-479 options wir 8.5.5.2 plug / jack locator 1 p/j837 bin id sensor to p/j893b finisher pwb. 2 p/j253 upper limit switch to p/j899 finisher pwb. 3 p/j254 lower limit switch to p/j899 finisher pwb. 4 p/j865 bin elevator motor to p/j899 finisher pwb. 5 p...

  • Page 918

    3/99 options 8-480 docuprint n24, n32 and n40 service manual 1 p/j835 rear straight sensor to p/j895b finisher pwb. 2 p/j834 front straight sensor to p/j895b finisher pwb. 3 p/j833 front corner sensor to p/j895b finisher pwb. 4 p/j862 stapler to p/j897 finisher pwb. 5 p/j892 inline between p/j897 fi...

  • Page 919

    3/99 docuprint n24, n32 and n40 service manual 8-481 options 1 p/j271 top cover interlock switch p/j897 finisher pwb. 2 p/j836 unload while run switch and led to p/j895b finisher pwb. 3 p/j272a/b compiler cover interlock switch to p/j897 finisher pwb. 4 p/j855 compiler cover safety switch to p/j899 ...

  • Page 920

    3/99 options 8-482 docuprint n24, n32 and n40 service manual 1 p/j899 finisher pwb to p/j253 upper limit switch, p/j254 lower limit switch, p/j855 compiler cover safety switch, and p/j865 bin elevator motor. 2 p/j893 finisher pwb to p/j837 bin id sensor, p/j839 tamper home sensor, p/j840 end wall op...

  • Page 921

    3/99 docuprint n24, n32 and n40 service manual 8-483 options 6 p/j854 finisher pwb to p/j263 transport exit sensor and p/j275m transport entrance sensor. 7 p/j502 low voltage power supply to p/j291 finisher pwb and p/j846 interlocks. 8 p/j505 low voltage power supply to p/j291 finisher pwb. 9 p/j2 l...

  • Page 922

    3/99 options 8-484 docuprint n24, n32 and n40 service manual 1 p/j830 inline between p/j894b finisher pwb and p/j850 bottom bin upper limit sensor. 2 p/j875 inline between p/j894b finisher pwb and p/j860 bottom bin half sensor and p/j861 bottom bin full sensor. 3 p/j874 inline between p/j894b finish...

  • Page 923

    3/99 docuprint n24, n32 and n40 service manual 8-485 options 5 p/j887 inline between p/j848 middle bin upper limit switch and p/j849 middle bin lower limit switch and p/j894a finisher pwb. 6 p/j873 inline between p/j894a finisher pwb and p/j857 middle bin half sensor and p/j858 middle bin full senso...

  • Page 924

    3/99 options 8-486 docuprint n24, n32 and n40 service manual 1 p/j896 finisher pwb to p/j259 face down bin full paper sensor, p/j832 stack high sensor, p/ j260 in gate interlock sensor, p/j261 transport interlock sensor, and p/j838 compiler bin exit sensor. 2 p/j897 finisher pwb to p/j862 stapler, p...

  • Page 925

    3/99 docuprint n24, n32 and n40 service manual 8-487 options 4 p/j269 inline between p/j896 finisher pwb and p/j832 stack high sensor. 5 p/j866 inline between p/j896 finisher pwb and p/j838 compiler bin exit sensor. 6 p/j878 inline between p/j895b finisher pwb and p/j836 unload while run switch & un...

  • Page 926

    3/99 options 8-488 docuprint n24, n32 and n40 service manual.

  • Page 927

    3/99 docuprint n24, n32 and n40 service manual 8-489 options 1 p/j893a/b finisher pwb to p/j837 bin id sensor, p/j839 tamper home sensor, p/j840 end wall open sensor, p/j841 eject clamp sensor, p/j842 set clamp sensor, p/j843 compiler paper sensor, p/j844 offset home sensor, and p/j855 finisher inte...

  • Page 928

    3/99 options 8-490 docuprint n24, n32 and n40 service manual 1 p/j844 offset home sensor p/j893b finisher pwb. 2 p/j841 eject clamp sensor to p/j893a finisher pwb. 3 p/j257 transport motor to p/j267 finisher pwb. 4 p/j886 stapler move motor to p/j897 finisher pwb. 5 p/j258 eject motor to p/j267 fini...

  • Page 929

    3/99 docuprint n24, n32 and n40 service manual 8-491 options 1 p/j254 top bin lower limit sensor to p/j264 finisher pwb. 2 p/j255 top bin stacker motor to p/j266 finisher pwb. 3 p/j252 top bin full sensor to p/j264 finisher pwb. 4 p/j251 top bin half sensor to p/j264 finisher pwb. 5 p/j253 top bin u...

  • Page 930

    3/99 options 8-492 docuprint n24, n32 and n40 service manual 1 p/j849 middle bin lower limit sensor to p/j894 finisher pwb. 2 p/j870 middle bin motor to p/j898 finisher pwb. 3 p/j858 middle bin full sensor to p/j894 finisher pwb. 4 p/j857 middle bin half sensor to p/j894 finisher pwb. 5 p/j848 middl...

  • Page 931

    3/99 docuprint n24, n32 and n40 service manual 8-493 options 1 p/j851 bottom bin lower limit sensor to p/j894b finisher pwb. 2 p/j871 bottom bin motor to p/j898 finisher pwb. 3 p/j861 bottom bin full sensor to p/j894b finisher pwb. 4 p/j860 bottom bin half sensor to p/j894b finisher pwb. 5 p/j850 bo...

  • Page 932

    3/99 options 8-494 docuprint n24, n32 and n40 service manual.

  • Page 933

    3/99 docuprint n24, n32 and n40 service manual 8-495 options 1 p/j839 tamper home sensor to p/j893a finisher pwb. 2 p/j838 compiler bin exit sensor to p/j896 finisher pwb. 3 p/j832 stack high sensor to p/j896 finisher pwb. 4 p/j869 compiler bin up / down solenoid to p/j897 finisher pwb. 5 p/j843 com...

  • Page 934

    3/99 options 8-496 docuprint n24, n32 and n40 service manual 1 p/j260 in gate interlock sensor to p/j896 finisher pwb. 2 p/j261 transport interlock sensor to p/j896 finisher pwb. 3 p/j256 in gate solenoid to p/j267 finisher pwb. 4 p/j263 transport exit sensor to p/j854 finisher pwb. 5 p/j259 face do...

  • Page 935

    3/99 docuprint n24, n32 and n40 service manual 8-497 options 8.5.6 finisher principles of operation 8.5.6.1 finisher power the finisher requires +5vdc and +24vdc for normal operation. The finisher receives this voltage from the printer engine controller pwb in the base engine. The printer ac power c...

  • Page 936

    3/99 options 8-498 docuprint n24, n32 and n40 service manual 8.5.6.2 finisher control finisher control is a term used to describe the resources that monitor and control the actions and opera- tions of the finisher; from paper entrance to paper stacking. The finisher pwb controls all finisher functio...

  • Page 937

    3/99 docuprint n24, n32 and n40 service manual 8-499 options.

  • Page 938

    3/99 options 8-500 docuprint n24, n32 and n40 service manual 8.5.6.3 the finisher paper path the finisher paper path is the physical route that paper takes through the finisher, from leaving the base engine to arriving at a finisher bin. Paper traveling through the finisher moves through each of the...

  • Page 939

    3/99 docuprint n24, n32 and n40 service manual 8-501 options 8.5.6.3.1 paper path for paper to be stacked if the paper exiting the printer is destined for the finisher, the in gate in the docking cover drops down and diverts the paper into the transport. If the paper exiting the printer is not desti...

  • Page 940

    3/99 options 8-502 docuprint n24, n32 and n40 service manual 1- docking cover the docking cover sits on top of the printer fuser exit area. The docking cover contains the in gate. The in gate diverts the paper path from the face up bin to the finisher. When the finisher is the desig- nated output of...

  • Page 941

    3/99 docuprint n24, n32 and n40 service manual 8-503 options 2- transport after the in gate diverts paper into the finisher transport, three sets of transport rolls drive the paper through the transport assembly and into the compiler. The transport entrance sensor and trans- port exit sensor monitor...

  • Page 942

    3/99 options 8-504 docuprint n24, n32 and n40 service manual 3- exit/eject the transport rolls within the compiler continue driving the paper out of the transport chute. The trail edge of the paper deactuates the transport exit sensor. The compiler transport rolls drive the paper further into the co...

  • Page 943

    3/99 docuprint n24, n32 and n40 service manual 8-505 options 4- finisher bins the eject roll and paddle assembly drive the paper out into a finisher bin. The elevator raises or lowers the finisher so one of the three bins is opposite the eject rolls. An id sensor informs the fin- isher pwb when the ...

  • Page 944

    3/99 options 8-506 docuprint n24, n32 and n40 service manual 8.5.6.3.2 paper path for paper to be stapled and stacked paper leaves the fuser exit area and enters the docking cover. If the paper exiting the printer is des- tined for the finisher, the in gate drops down and diverts the paper into the ...

  • Page 945

    3/99 docuprint n24, n32 and n40 service manual 8-507 options 3- exit/eject the transport rolls within the compiler continue driving the paper out of transport. The trail edge of the paper deactuates the transport exit sensor. The compiler transport rolls drive the paper further into the compiler whe...

  • Page 946

    3/99 options 8-508 docuprint n24, n32 and n40 service manual 4- compiler/tamper the eject roll reverses rotation and drives the sheet of paper back into the compiler bin. A motor raises the end wall to block the end of the compiler bin. When a set of paper (maximum of 25 sheets) is transported to th...

  • Page 947

    3/99 docuprint n24, n32 and n40 service manual 8-509 options a motor lowers the end wall and the compiler bin solenoid tilts the bin, causing the paper set to move into the stapler. Compiler /tamper paper path components 1 eject roll dives paper into the compiler bin. 2 compiler bin staging area use...

  • Page 948

    3/99 options 8-510 docuprint n24, n32 and n40 service manual 5- stapler the stapler motor slides the stapler unit along a fixed rail. Set locations along the rail place the stapler in position to perform one of four possible staple configurations; front corner, front straight, rear corner, and rear ...

  • Page 949

    3/99 docuprint n24, n32 and n40 service manual 8-511 options stapler paper path components 1 stapler front corner sensor monitors the position of the stapler head for stapling in the front corner of a paper set. 2 stapler front straight sensor monitors the position of the stapler head for stapling a...

  • Page 950

    3/99 options 8-512 docuprint n24, n32 and n40 service manual 6- eject/offset after the set is stapled, the eject roll rotates clockwise and drives the set out of the compiler bin and toward the offset rolls..

  • Page 951

    3/99 docuprint n24, n32 and n40 service manual 8-513 options a cam and gear set shift the offset pinch rolls and paddle assembly back and forth across the eject paper path, shifting the exiting sheet of paper so each sheet of paper entering the finisher bin is offset slightly from the previous sheet...

  • Page 952

    3/99 options 8-514 docuprint n24, n32 and n40 service manual 7- finisher bins the eject roll and paddle assembly drive the paper out into a finisher bin. The elevator raises or lowers the finisher so one of the three bins is opposite the eject rolls. An id sensor informs the fin- isher pwb when the ...

  • Page 953

    3/99 docuprint n24, n32 and n40 service manual 8-515 options finisher control components 1 finisher pwb the finisher pwb controls all finisher functions, executes commands sent from the printer engine controller pwb, and sends information back to the printer engine controller pwb. All finisher compo...

  • Page 954

    3/99 options 8-516 docuprint n24, n32 and n40 service manual 8.5.6.4 finisher components 8.5.6.4.1 transport the transport moves paper from the docking cover to the compiler. 1 in gate solenoid toggles the in gate. 2 in gate interlock sensor monitors the position of the in gate (up or down). 3 trans...

  • Page 955

    3/99 docuprint n24, n32 and n40 service manual 8-517 options 8.5.6.4.2 compiler the compiler arranges paper into sets. 1 tamper motor drives the paper stack tamper. 2 tamper home sensor monitors the position of the tamper. 3 compiler bin up/down solenoid tilts the compiler bin when the paper stack r...

  • Page 956

    3/99 options 8-518 docuprint n24, n32 and n40 service manual 7 compiler paper sensor monitors paper on the compiler bin. 8 compiler cover interlock switch monitors the position of the compiler cover. 8.5.6.4.3 stapler the stapler staples sets of paper. 1 stapler front corner sensor monitors the posi...

  • Page 957

    3/99 docuprint n24, n32 and n40 service manual 8-519 options 9 set clamp home sensor monitors whether or not the set clamp is in the home position. 10 set clamp motor drives the set clamp paddles to clamp a paper set onto the compiler bin prior to stapling. 8.5.6.4.4 eject and offset the eject and o...

  • Page 958

    3/99 options 8-520 docuprint n24, n32 and n40 service manual 8.5.6.4.6 top bin provides the mechanism for raising and lowering the top bin. 1 top bin motor raises the top bin up and down. 2 top bin paper sensor monitors the presence of paper in the top bin. 3 top bin full sensor monitors the top bin...

  • Page 959

    3/99 docuprint n24, n32 and n40 service manual 8-521 options 8.5.6.4.8 bottom bin provides the mechanism for raising and lowering the lower bin. 1 bottom bin low motor raises the bottom bin up and down. 2 bottom bin low paper sensor monitors the presence of paper in the bottom bin. 3 bottom bin low ...

  • Page 960

    3/99 options 8-522 docuprint n24, n32 and n40 service manual 8.5.6.5 mechanical drive mechanical drive is the term used to describe the various motors, solenoids, gears, and belts that are used to generate, control, and transmit drive to the various paper path components within the finisher. 8.5.6.5...

  • Page 961

    3/99 docuprint n24, n32 and n40 service manual 8-523 options transport mechanical drive components 1 transport motor a +24 vdc stepper motor. Provides drive for both the transport assembly and the exit assembly. 2 transport gears c, d h, and i transmits motor drive to transport pulley j. 3 transport...

  • Page 962

    3/99 options 8-524 docuprint n24, n32 and n40 service manual 8.5.6.5.2 eject motor the finisher pwb switches the eject motor clockwise to eject paper into a finisher bin. The finisher pwb switches the eject motor counter clockwise to drive the paper back into the complier bin. The eject motor drive ...

  • Page 963

    3/99 docuprint n24, n32 and n40 service manual 8-525 options 8.5.6.5.3 end wall motor the end wall motor raises and lowers the compiler bin end wall. When paper is sent to the compiler bin, the finisher pwb switches on the end wall motor. The end wall motor raises the end wall of the compiler bin. W...

  • Page 964

    3/99 options 8-526 docuprint n24, n32 and n40 service manual 8.5.6.5.4 tamper motor the finisher pwb switches on the tamper motor when a paper set in the compiler bin is ready to be sent to the stapler. The tamper is attached to the tamper drive belt. When the tamper motor is switched on, it pulses,...

  • Page 965

    3/99 docuprint n24, n32 and n40 service manual 8-527 options 8.5.6.5.5 set clamp motor the finisher pwb switches on the set clamp motor. The set clamp drive belt transmits drive to the paddle shaft assembly. Paddles on the assembly drive a stapled set of paper into a finisher bin. The set clamp home...

  • Page 966

    3/99 options 8-528 docuprint n24, n32 and n40 service manual 8.5.6.5.6 offset motor the eject clamp offset motor drives the offset cam. As the cam rotates, the high and low points of the cam drive the offset rolls back and forth across the paper path. The eject clamp offset motor also drives the eje...

  • Page 967

    3/99 docuprint n24, n32 and n40 service manual 8-529 options offset mechanical drive components 1 eject clamp offset motor a +24 vdc motor. Provides drive for both the offset pinch rolls and the offset rolls. 2 offset cam driven by the eject clamp offset motor. As the cam rotates, the high and low p...

  • Page 968

    3/99 options 8-530 docuprint n24, n32 and n40 service manual 8.5.6.5.7 finisher elevator motor the elevator motor provides the drive needed to raise and lower the three bins. The elevator drive belt transmits drive to gear/pulley a, which in turn transmits drive to gear/pulley b. The threaded elevat...

  • Page 969

    3/99 docuprint n24, n32 and n40 service manual 8-531 options finisher elevator mechanical drive components 1 finisher elevator motor a +24 vdc motor. Provides drive to rotate the elevator drive shaft. 2 elevator drive belt transmits drive from the motor to gear/pulley a. 3 elevator drive shaft a thr...

  • Page 970

    3/99 options 8-532 docuprint n24, n32 and n40 service manual 8.5.6.5.8 bin motors each bin has a separate motor that raises or lowers the bin to accommodate the amount of paper sent to the bin. The bin is attached to a drive belt. As the belt rotates, the bin raises or lowers depending on the direct...

  • Page 971

    3/99 docuprint n24, n32 and n40 service manual 8-533 options bin motors mechanical drive components 1 bin motor a +24 vdc motor. Provides drive for each finisher paper bin. 2 bin motor drive belt rotates as the motor rotates. 3 lower limit sensor monitors when the bin has reached the lowest point th...

  • Page 972

    3/99 options 8-534 docuprint n24, n32 and n40 service manual this page intentionally left blank..

  • Page 973

    3/99 docuprint n24, n32 and n40 service manual 8-535 options 8.5.7 repair analysis procedures rap 8.5.7.1 error code “paper jam clear area e” 1 open the transport cover and inspect the paper path for paper scraps or obstructions that may cause a paper jam. The transport area is free of paper scraps ...

  • Page 975

    3/99 docuprint n24, n32 and n40 service manual 8-537 options rap 8.5.7.2 error code “paper jam clear area f” 1 open the transport cover and top cover and inspect the paper path for paper scraps or obstructions that may cause a paper jam. The transport and compiler areas are free of paper scraps. Y n...

  • Page 977

    3/99 docuprint n24, n32 and n40 service manual 8-539 options rap 8.5.7.3 error code “paper jam clear area g, h” 1 open the transport cover and the top cover and inspect the paper path for paper scraps or obstructions that may cause a paper jam. The transport and compiler areas are free of paper scra...

  • Page 987

    3/99 docuprint n24, n32 and n40 service manual 8-549 options rap 8.5.7.12 error code “finisher fail power off/on” note: this procedure checks various components on each of the bins. It is only necessary to run the tests for the bin that is suspected of causing the problem. 1 remove the eject cover (...

  • Page 988

    3/99 options 8-550 docuprint n24, n32 and n40 service manual 6 enter diagnostic mode - - input h/l - finisher stacker sensor/switch - bin 1 half sr, for top bin. - input h/l - finisher stacker sensor/switch - bin 2 half sr, for middle bin. - input h/l - finisher stacker sensor/switch - bin 3 half sr...

  • Page 989

    3/99 docuprint n24, n32 and n40 service manual 8-551 options rap 8.5.7.13 error code “fin fail h5-81 power off/on” 1 remove the eject clamp sensor from the eject bracket (rep 8.5.3.57). Enter diagnostic mode - input h/l - finisher clamp sensor detect - eject. Insert and remove a piece of paper betwe...

  • Page 990

    3/99 options 8-552 docuprint n24, n32 and n40 service manual rap 8.5.7.14 error code “fin fail h5-82 power off/on” 1 remove four screws securing the eject roll chute to the finisher and remove the chute (rep 8.5.3.61). Enter diagnostic mode - input h/l - finisher tamper home sensor, to test the tamp...

  • Page 991

    3/99 docuprint n24, n32 and n40 service manual 8-553 options rap 8.5.7.15 error code “fin fail h5-83 power off/on” 1 remove the offset home sensor (rep 8.5.3.58). Enter diagnostic mode - input h/l - finisher stacker sensor/switch - offset home sr, to test the offset home sensor. Insert and remove a ...

  • Page 992

    3/99 options 8-554 docuprint n24, n32 and n40 service manual rap 8.5.7.16 error code “fin fail h5-84 power off/on” 1 enter diagnostic mode - input h/l - finisher stacker sensor/switch - bin id sensor, to test the stacker bin id sensor. Insert and remove a piece of paper between the sensor arms. The ...

  • Page 993

    3/99 docuprint n24, n32 and n40 service manual 8-555 options rap 8.5.7.17 error code “fin fail h5-85 power off/on” 1 enter diagnostic mode - input h/l - finisher stacker sensor/switch - upper limit sw, to test the stacker upper limit switch. Actuate and deactuate the stacker upper limit switch. The ...

  • Page 994

    3/99 options 8-556 docuprint n24, n32 and n40 service manual rap 8.5.7.18 error code “fin fail h5-86 power off/on” 1 enter diagnostic mode - input h/l - finisher stacker sensor/switch - lower limit sw, to test the stacker lower limit switch. Actuate and deactuate the stacker lower limit switch. The ...

  • Page 995

    3/99 docuprint n24, n32 and n40 service manual 8-557 options rap 8.5.7.19 error code “staple fail h5-91 power off/on” 1 remove the stapler door inner cover assembly (rep 8.5.3.3). Enter diagnostic mode - input h/ l - finisher stapler sensor/switch - head home sensor, to test the stapler head home sw...

  • Page 996

    3/99 options 8-558 docuprint n24, n32 and n40 service manual rap 8.5.7.20 error code “stapler fail h5-92 power off/on” 1 remove the stapler door inner cover assembly (rep 8.5.3.3). Enter diagnostic mode - input h/ l - finisher stapler sensor/switch - head home sensor, to test the stapler head home s...

  • Page 997

    3/99 docuprint n24, n32 and n40 service manual 8-559 options rap 8.5.7.21 error code “stapler fail h5-93 power off/on” 1 remove the stapler door inner cover assembly (rep 8.5.3.3) and the upper left cover (rep 8.5.3.12). Enter diagnostic mode - input h/l - finisher stapler sensor/switch - front corn...

  • Page 998

    3/99 options 8-560 docuprint n24, n32 and n40 service manual rap 8.5.7.22 error code “staple fail h5-94 power off/on” 1 remove the stapler door inner cover assembly (rep 8.5.3.3) and the upper left cover (rep 8.5.3.12). Enter diagnostic mode - input h/l - finisher stapler sensor/switch - front strai...

  • Page 999

    3/99 docuprint n24, n32 and n40 service manual 8-561 options rap 8.5.7.23 error code “stapler fail h5-95 power off/on” 1 remove the stapler door inner cover assembly (rep 8.5.3.3) and the upper left cover (rep 8.5.3.12). Enter diagnostic mode - input h/l - finisher stapler sensor/switch - rear strai...

  • Page 1000

    3/99 options 8-562 docuprint n24, n32 and n40 service manual rap 8.5.7.24 error code “stapler fail h5-96 power off/on” 1 remove the upper rear cover (rep 8.5.3.5). Enter diagnostic mode - input h/l - finisher clamp sensor detect - set clamp home, to test the set clamp home sensor. Rotate eject shaft...

  • Page 1001

    3/99 docuprint n24, n32 and n40 service manual 8-563 options rap 8.5.7.25 error code “stapler fail h5-97 power off/on” 1 remove the stapler door inner cover assembly (rep 8.5.3.3). Enter diagnostic mode - input h/ l - finisher end wall open sensor, to test the end wall sensor. Use the end wall motor...

  • Page 1003

    3/99 docuprint n24, n32 and n40 service manual 8-565 options 9 pull the finisher a few inches away from the printer, but do not disconnect the finisher interface cables. Enter diagnostic mode - input h/l - finisher interlock sw. Push in and release the finisher interlock sensor actuator. The control...

  • Page 1004

    3/99 options 8-566 docuprint n24, n32 and n40 service manual rap 8.5.7.27 printer does not see the finisher 1 switch off printer main power. Disconnect and reconnect the two finisher interface cables that are connected to the printer. Switch on printer main power. The printer sees the finisher. Y n ...

  • Page 1007

    3/99 docuprint n24, n32 and n40 service manual 8-569 options rap 8.5.7.30 error code "clear underneath finisher bins" or "clear underneath finisher elevatr" 1 enter diagnostic mode - input h/l - finisher/stacker sensor switch - bin 1 safety switch. Actuate and deactuate the top bin safety switch. Th...

  • Page 1008

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  • Page 1009: Manual

    3/99 docuprint n24, n32 and n40 service manual 8-571 options 8.6 acom micr enhancement printer supplemental manual 8.6.1 acom micr printer specifications gen 8.6.1.1 model types note: before servicing an acom micr printer, please read section 8.6.5 acom micr enhanced user’s guide to gain an understa...

  • Page 1010: 8.6.2  Acom Parts List

    3/99 options 8-572 docuprint n24, n32 and n40 service manual 8.6.2 acom parts list the unique parts used on the acom micr printer will be supported directly through acom. Acom will replace any part that relates to their unique areas of the printer. The acom unique parts are as follows: 1) non-micr t...

  • Page 1011: 8.6.3  Repair Procedures

    3/99 docuprint n24, n32 and n40 service manual 8-573 options 8.6.3 repair procedures use section 4 and the repair section within section 8 of the n24/n32/n40 service manual to repair any xerox supported assembly/part. Acom supported hardware assemblies/parts are defined the section 8.6.2..

  • Page 1012

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  • Page 1013

    3/99 docuprint n24, n32 and n40 service manual 8-575 options 8.6.4 acom micr unique wiring data wir 8.6.4.1 plug / jack locator 1 p/j477 - ep cartridge interlock switch. 2 p/j23 - ep cartridge interlock switch to micr & non-micr sensor..

  • Page 1014

    3/99 options 8-576 docuprint n24, n32 and n40 service manual wir 8.6.4.2 acom wiring change diagrams wir 8.6.4.2.1 model 1 laser assembly wiring.

  • Page 1015

    3/99 docuprint n24, n32 and n40 service manual 8-577 options wir 8.6.4.2.2 model 2 laser assembly wiring.

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  • Page 1017

    3/99 docuprint n24, n32 and n40 service manual 8-579 options 8.6.5 acom micr enhanced user’s guide 8.6.5.1 introduction congratulations on the purchase of your new acom micr enhanced xerox docuprint n24/n32/n40 laser printer! Your new docuprint n24/n32/n40 has been specially upgraded by acomn with t...

  • Page 1018

    3/99 options 8-580 docuprint n24, n32 and n40 service manual 8.6.5.3 printer installation for instructions, please refer to the xerox docuprint n24/n32/n40 quick installation card or end user guide and the system administrator guide on the docuprint n24/n32/n40 cd-rom found in the printer’s document...

  • Page 1019

    3/99 docuprint n24, n32 and n40 service manual 8-581 options 8.6.5.4 operating instructions 8.6.5.4.1 model 1 - dedicated micr printer this printer only functions when an acom micr toner cartridge is installed! Non-micr or regular toner cartridges, including the xerox ep cartridge, will not operate ...

  • Page 1020

    3/99 options 8-582 docuprint n24, n32 and n40 service manual if at anytime the position of the micr keylock does not correspond to the installed acom supplied toner cartridge, the printer will stop the print cycle and the printer’s control panel lcd will display… laser failure, power on/off. When th...

  • Page 1021

    3/99 docuprint n24, n32 and n40 service manual 8-583 options 8.6.5.5 micr keylock– model 2 only each micr keylock ships with a set of two keys and a unique key code combination. This key code is specific to the printer’s serial number that the micr keylock is installed in, and can not be used in any...

  • Page 1022

    3/99 options 8-584 docuprint n24, n32 and n40 service manual 8.6.5.6 secure-a-font module 8.6.5.6.1 unpacking your acom secure-a-font module kit will have a: • pcmcia card reader • 18 inch db25/parallel cable • power supply unpack the contents of the box, checking that all the parts have been receiv...

  • Page 1023: 8.6.6  Acom Micr Guide

    3/99 docuprint n24, n32 and n40 service manual 8-585 options 8.6.6 acom micr guide 8.6.6.1 introduction this guide covers the micr enhancements to the xerox docuprint n24/n32/n40 laser printers by acom computer, inc. Long beach, ca. All material relating to the micr enhancements to the xerox docupri...

  • Page 1024

    3/99 options 8-586 docuprint n24, n32 and n40 service manual 8.6.6.3 micr enhancements • fuser temperature adjustment (model 1 & model 2) • magnetic micr toner sensor (model 1 & model 2) • magnetic non-micr toner sensor (model 2 only) • micr mode keylock (model 2 only) • secure-a-font module (model ...

  • Page 1025

    3/99 docuprint n24, n32 and n40 service manual 8-587 options after the micr sensor is in place in the model 1 printer, both leads from the sensor are looped into the ep cartridge interlock switch assembly, pl 7.2-23. (see figure 8.6.6.3.2-2) figure 8.6.6.3.2-2: ep cartridge interlock switch assembly...

  • Page 1026

    3/99 options 8-588 docuprint n24, n32 and n40 service manual figure 8.6.6.3.2-4: micr keylock switch wiring caution the model 1 printer will only function when an acom supplied micr toner cartridge is used. The model 2 printer while in the micr on mode will only function when an acom supplied micr t...

  • Page 1027

    3/99 docuprint n24, n32 and n40 service manual 8-589 options 8.6.6.4 magnetic non-micr toner sensor only the model 2 printer has the non-micr toner sensor installed. (see figure 8.6.6.3.2-1). After the non-micr sensor is in place in the printer, one lead from the sensor is looped into the ep cartrid...

  • Page 1028

    3/99 options 8-590 docuprint n24, n32 and n40 service manual 8.6.6.6 secure-a-font module the secure-a-font module can be used with both the model 1 and the model 2 printers. There are no changes or enhancements done to the xerox docuprint n24/n32/n40 printer in order to use this device. The device ...

  • Page 1030

    3/99 options 8-592 docuprint n24, n32 and n40 service manual 10 measure the voltage between p/j 456-b4 and fg (wir 8.6.4.2.1 model 1 laser assembly wiring or wir 8.6.4.2.2 model 2 laser assembly wiring) on the printer engine controller pwb as the printer powers up. The voltage should go from 5.1v to...

  • Page 1031

    3/99 docuprint n24, n32 and n40 service manual 8-593 options for any other problems/issues related to the acom printer, go to section 7 and the repair analysis section within section 8 of the n24/n32/n40 service manual to troubleshoot any xerox defined fault..

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