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Xerox Phaser 3200MFP Service Manual
Summary of Phaser 3200MFP
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04/07 phaser 3200mfp workcentre pe220 service manual 708p88744.
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04/07 phaser 3200mfp / workcentre pe220 service documentation 708p88744 april 2007 prepared by: xerox europe, global knowledge & language services, enterprise centre, p.O. Box 17, bessemer road, welwyn garden city, hertfordshire, al7 1bu, england. This manual is an update of the workcentre pe220 ser...
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Introduction phaser 3200mfp / workcentre pe220 04/07 i introduction safety precautions .................................................................................................................. Iii 1. Service call procedures section contents......................................................
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Page 5: Introduction
Introduction phaser 3200mfp / workcentre pe220 04/07 iii introduction how to use this manual differentiating between machine variants the phaser 3200mfp/b and 3200mfp/n will be identified in this manual by the identifier phaser 3200 . The workcentre pe220 will be identified in this manual by the ide...
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Introduction iv 04/07 phaser 3200mfp / workcentre pe220 warning never operate or service the machine with the protective cover removed from the scanner assembly. The reflected beam, although invisible, can damage your eyes. When using this prod- uct, these basic safety pre-cautions should always be ...
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Introduction phaser 3200mfp / workcentre pe220 04/07 v electric shock and fire safety precautions failure to follow the instructions could cause electric shock or potentially cause a fire. 1. Use only the correct voltage, failure to do so could damage the machine and potentially cause a fire or elec...
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Introduction vi 04/07 phaser 3200mfp / workcentre pe220 handling precautions the following instructions are for your own personal safety, to avoid injury and to prevent damage to the machine 1. Ensure the machine is installed on a level surface, capable of supporting its weight. Failure to do so cou...
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Introduction phaser 3200mfp / workcentre pe220 04/07 vii releasing plastic latches many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, gently pull the hook of the latch away from the part which it is latched on to. Figure ...
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Introduction viii 04/07 phaser 3200mfp / workcentre pe220 alternatively, employ a commercially available wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit under test. 2. After removing an electrical assembly equipped with esds, place the...
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Introduction phaser 3200mfp / workcentre pe220 04/07 ix redistributing toner when the print cartridge is near the end of its life, white streaks or light print occurs. The lcd dis- plays the warning message, “toner low.” you can temporarily re-establish the print quality by re- distributing the rema...
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Introduction x 04/07 phaser 3200mfp / workcentre pe220 health and safety incident reporting i. Summary this section defines requirements for notification of health and safety incidents involving xerox products (equipment and materials) at customer locations. Ii. Scope xerox corporation and subsidiar...
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Introduction phaser 3200mfp / workcentre pe220 04/07 xi responsibilities for resolution: 1. Business groups/product design teams responsible for the product involved in the incident shall: a. Manage field bulletins, customer correspondence, product recalls, safety retrofits. B. Fund all field retrof...
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Service call procedures phaser 3200mfp / workcentre pe220 04/07 1-1 1. Service call procedures scp 1 service call actions ...................................................................................................... 1-3 scp 2 final actions ......................................................
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Page 17: Scp 1 Service Call Actions
Service call procedures phaser 3200mfp / workcentre pe220 04/07 1-3 scp 1 service call actions procedure throughout this manual, observe the following warnings: warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not ne...
Page 18: Scp 2 Final Actions
Service call procedures 1-4 04/07 phaser 3200mfp / workcentre pe220 scp 2 final actions final actions are used to evaluate the total operation of the system and to identify the actions re- quired to complete the service call. Procedure • exercise the machine in all modes. • make a proof copy or prin...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-1 2. Status indicator raps 1 initial checks rap ................................................................................................................. 2-3 2 jam 0 rap .............................................................
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Page 21: 1 Initial Checks Rap
Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-3 1 initial checks rap basic check list 1. Check the power. • does "warming up" appear on the display? --> if not, check the ac power cord, switch or smps. --> does the wall socket work? • do the motors or other components initialize (l...
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Status indicator raps 2-4 04/07 phaser 3200mfp / workcentre pe220 --> does the wall socket work? --> check the main pba and cable harness. 3. Check the paper path • is there a paper jam? --> remove any paper fragments caught in the paper path, gp 7 . • paper jam occurs repeatedly at a specific point...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-5 initial inspection 1. Check the power. 1. The machine does not power on after a long period. • is the power switch (machine and wall socket) turned on? • is the power cord connected to the machine correctly? • is the power cord connec...
Page 24: 2 Jam 0 Rap
Status indicator raps 2-6 04/07 phaser 3200mfp / workcentre pe220 2 jam 0 rap description paper does not feed from the cassette. Jam 0 occurs if the paper does not feed into the machine. Check and cause solution 1. Check the paper guides in the cassette. 1. Adjust the paper guides. Install new parts...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-7 5. If the paper feeds into the machine and jam 0 occurs, perform engine test mode, gp 6 - feed sensor test. 5. Check and install new parts as necessary: • feed sensor actuator, - pl 6.0 (workcentre pe220) - pl 6.1 (phaser 3200). • smp...
Page 26: 3 Jam 1 Rap
Status indicator raps 2-8 04/07 phaser 3200mfp / workcentre pe220 3 jam 1 rap description paper is jammed in front of or inside the fuser. Paper is jammed in the discharge roller and in the fuser after passing through the actuator-feed. Check and cause solution 1. Check for small pieces of paper jam...
Page 27: 4 Jam 2 Rap
Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-9 4 jam 2 rap description paper is jammed inside the fuser. Paper is jammed in the discharge roller and in the fuser just after passing through the actuator- feed. Check and cause solution 1. If the paper is completely fed out of the ma...
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Status indicator raps 2-10 04/07 phaser 3200mfp / workcentre pe220 3. Paper is rolled in the fuser • this occurs when a stripper finger or stripper finger spring is damaged. • it occurs when the heat-roller or pressure- roller is seriously contaminated. 3. Clean the surface of the pressure roller, h...
Page 29: 5 Multi-Feeding Rap
Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-11 5 multi-feeding rap description multiple sheets of paper are fed together. Check and cause solution 1. Bad quality paper. 1. Fan the paper. Recommend the use of good quality paper. 2. Pad-friction is contaminated. 2. Clean the pad fr...
Page 30: 6 Fuser Jam Rap
Status indicator raps 2-12 04/07 phaser 3200mfp / workcentre pe220 6 fuser jam rap description constant jam where paper is entering fuser unit. Fuser rollers do not turn. Check and cause solution 1. The fuser stripper fingers are misaligned 1. Check the stripper fingers: - pl 7.0 (workcentre pe220) ...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-13 7 paper rolled in the print cartridge (opc drum) rap description paper is rolled up in the opc. Check and cause solution 1. Paper is too thin. 1. Recommend use normal paper. Use paper within specification. Refer to the user guide. 2....
Page 32: 8 Control Panel Rap
Status indicator raps 2-14 04/07 phaser 3200mfp / workcentre pe220 8 control panel rap 8a lcd defect description strange characters are displayed in the lcd window and ope panel keys do not work. 8b defective ope keypad description pressing keys does not cause the set to respond correctly. Check and...
Page 33: 9 Melting Fuser Gear Rap
Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-15 9 melting fuser gear rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts c...
Page 34: 10 Paper Empty Rap
Status indicator raps 2-16 04/07 phaser 3200mfp / workcentre pe220 10 paper empty rap 10a paper empty with indication error rap description paper empty is displayed in the lcd panel even when paper is loaded in the cassette. The paper empty message does not appear in the lcd when the paper cassette ...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-17 10b paper empty with no indication error rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or in...
Page 36: 11 Cover Open Rap
Status indicator raps 2-18 04/07 phaser 3200mfp / workcentre pe220 11 cover open rap 11a cover open with indication error rap description the cover open message appears on the lcd even when the print cover is closed. The cover open message does not appear on the lcd even when the print cover is open...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-19 11b cover open with no indication error rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or inj...
Page 38: 12 Faulty Motor Rap
Status indicator raps 2-20 04/07 phaser 3200mfp / workcentre pe220 12 faulty motor rap warning switch off the electricity to the machine. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can ca...
Page 39: 13 No Power Rap
Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-21 13 no power rap description when system power is turned on the lcd panel does not come on. Check and cause solution 1. Check if the power input and smps output are normal. 1. Check and install new parts as necessary: • power supply c...
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Status indicator raps 2-22 04/07 phaser 3200mfp / workcentre pe220 14 bad software environment rap 14a the machine is not working (1) description while power turned on, the machine is not working in the printing mode. Check and cause solution 1. Ensure that the customer knows how to install the corr...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-23 14b the machine is not working (2) description after receiving the printing order, no response at all or the low speed of printing occurs due to wrong setup of the environment rather than malfunction of the machine itself. Check and ...
Page 42: 15 Abnormal Printing Rap
Status indicator raps 2-24 04/07 phaser 3200mfp / workcentre pe220 15 abnormal printing rap description the machine is not working correctly even when there is no problem with the printer cable. If the machine will not work at all or the strange fonts are repeated, the printer driver may be de- fect...
Page 43: 16 Spool Error Rap
Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-25 16 spool error rap description insufficient disk space to spool the document. How to delete the data in the spool manager. In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown. Sel...
Page 44: 17 Fax & Phone Problems Rap
Status indicator raps 2-26 04/07 phaser 3200mfp / workcentre pe220 17 fax & phone problems rap 17a no dial tone description there is no dial tone when the manual dial key is pressed. Check and cause solution 1. Check that the telephone line cord supplied with the set is connected to tel line cor- re...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-27 17b defective mf dial description the mf dial is not functioning. Check and cause solution 1. Check that the telephone line cord supplied with the set is connected to tel line cor- rectly. 1. If the telephone cord is working and ther...
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Status indicator raps 2-28 04/07 phaser 3200mfp / workcentre pe220 17c defective fax send/receive description fax send/receive is not functioning. 17d defective fax send description receive is functioning, but fax send is not functioning or received data is corrupt. Check and cause solution 1. Check...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-29 17e defective fax receive (1) description fax send is functioning, but receive is not functioning or the received data is corrupt. 17f defective fax receive (2) description received data is corrupted. Check and cause solution 1. Chec...
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Status indicator raps 2-30 04/07 phaser 3200mfp / workcentre pe220 17g defective fax receive (3) description the phone is ringing continuously, but the machine does not answer the call. 17h defective fax receive (4) description received data is reduced by more than 50% in the printing. 17i defective...
Page 49: 18 Abnormal Noise Rap
Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-31 18 abnormal noise rap description there is noise from the adf when copying. Check and cause solution 1. Check the scanner motor, gearbox and rollers. 1. Check for correct assembly of gears and motor. Ensure no parts are damaged and t...
Page 50: 19 Scanning Rap
Status indicator raps 2-32 04/07 phaser 3200mfp / workcentre pe220 19 scanning rap 19a pc scanning problems description unable to scan using a pc. 19b poor quality of pc scanned images description poor quality of scanned to pc images. Check and cause solution 1. Check the cable (usb or parallel) is ...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-33 20 print cartridge problems rap this section explains messages on the lcd that are related to the data stored in the eeprom in the print cartridge. Toner low - explanation: the amount of toner remaining is less than 10%. The print ca...
Page 52: 21 Software Problems Rap
Status indicator raps 2-34 04/07 phaser 3200mfp / workcentre pe220 21 software problems rap 21a the machine is not working (1) description while power turned on, the machine is not working in print mode. Check and cause solution 1. Ensure that the customer knows how to install the correct printer dr...
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Status indicator raps phaser 3200mfp / workcentre pe220 04/07 2-35 21b the machine is not working (2) description after receiving the print command there is no response at all or print speed is low due to wrong setup of the environment rather than malfunction of the machine itself. Check and cause s...
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Status indicator raps 2-36 04/07 phaser 3200mfp / workcentre pe220 21c abnormal printing description printing does not work – even after replacing the cable machine does not work at all or strange fonts are printed. Check and cause solution 1. Set up the parallel port in the bios. 1. Ask the custome...
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Image quality phaser 3200mfp / workcentre pe220 04/07 3-1 3. Image quality iq 1 vertical black line and band ............................................................................................ 3-3 iq 2 vertical white line ........................................................................
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Image quality phaser 3200mfp / workcentre pe220 04/07 3-3 iq 1 vertical black line and band description straight thin black vertical line occurs in the printing. Dark black vertical band occur in the printing. Check and cause solution 1. Dirty cvt glass. 1. Clean the cvt glass. 2. Damaged develop ro...
Page 58: Iq 2 Vertical White Line
Image quality 3-4 04/07 phaser 3200mfp / workcentre pe220 iq 2 vertical white line description white vertical voids in the image. Check and cause solution 1. Foreign matter stuck onto the window of internal lenses of the lsu. 1. Clean the lsu window with rec- ommended cleaner (ipa). Clean the window...
Page 59: Iq 3 Horizontal Black Band
Image quality phaser 3200mfp / workcentre pe220 04/07 3-5 iq 3 horizontal black band description dark or blurry horizontal stripes on print. Check and cause solution 1. Bad contacts of the voltage ter- minals to developer. 1. Check and clean the voltage ter- minals: - pl 1.0 (workcentre pe220) - pl ...
Page 60: Iq 4 Black/white Spot
Image quality 3-6 04/07 phaser 3200mfp / workcentre pe220 iq 4 black/white spot description dark or blurry black spots on the print. White spots occur on the print. Check and cause solution 1. If faded areas or voids occur in a black image at intervals of 75.5 mm, or black spots occur else- where, t...
Page 61: Iq 5 Light Image
Image quality phaser 3200mfp / workcentre pe220 04/07 3-7 iq 5 light image description the printed image is light, with no ghost. Check and cause solution 1. Ambient temperature is below than 10°c. 1. Wait 30 minutes after printer is powered on before you start print- ing. 2. Check shading profile. ...
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Image quality 3-8 04/07 phaser 3200mfp / workcentre pe220 iq 6 dark image or black image description the printed image is dark. Check and cause solution 1. Identify if the problem is caused by the scanner or the lsu / xero- graphics. 1. Perform pattern test, gp 4 . If pat- tern is good, check the sc...
Page 63: Iq 7 Uneven Density
Image quality phaser 3200mfp / workcentre pe220 04/07 3-9 iq 7 uneven density description print density is uneven. Check and cause solution 1. The pressure force on the left and right springs of the transfer roller is not even, the springs are damaged, the transfer roller is improperly installed, or...
Page 64: Iq 8 Background
Image quality 3-10 04/07 phaser 3200mfp / workcentre pe220 iq 8 background description light dark background on the print. Check and cause solution 1. Has the customer been making a lot of prints at less than 2% area coverage? Note: the print cartridge is basi- cally designed to print 3,000 sheets w...
Page 65: Iq 9 Ghost (1)
Image quality phaser 3200mfp / workcentre pe220 04/07 3-11 iq 9 ghost (1) description ghost occurs at 75.5 mm intervals of the opc drum on the print. Check and cause solution 1. Bad contacts caused by contamina- tion from toner particles between high voltage terminal in the main body and the electro...
Page 66: Iq 10 Ghost (2)
Image quality 3-12 04/07 phaser 3200mfp / workcentre pe220 iq 10 ghost (2) description ghost occurs at 75.5 mm intervals of the opc drum on the print. (when printing on card stock or transparencies using manual feeder) check and cause solution when printing on card stock thicker than normal paper or...
Page 67: Iq 11 Ghost (3)
Image quality phaser 3200mfp / workcentre pe220 04/07 3-13 iq 11 ghost (3) description white ghost occurs in the black image printing at 47.5mm intervals. Check and cause solution 1. The life of the developer may be expired. 1. Install a new toner cartridge: - pl 1.0 (workcentre pe220) - pl 1.1 (pha...
Page 68: Iq 12 Ghost (4)
Image quality 3-14 04/07 phaser 3200mfp / workcentre pe220 iq 12 ghost (4) description ghost occurs at 47.5mm(or 63.9mm) intervals. Check and cause solution 1. The temperature of the fuser is too high because the thermistor is contaminated. Caution take care not to bend or break the thermistor. 1. C...
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Image quality phaser 3200mfp / workcentre pe220 04/07 3-15 iq 13 contamination on the face of page description the background on the face of the printed page is contaminated. Check and cause solution 1. The transfer roller maybe con- taminated. 1. Run drum cleaning mode, gp 3 . Make 2 or 3 prints 2....
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Image quality 3-16 04/07 phaser 3200mfp / workcentre pe220 iq 14 contamination on back of page description the back of the page is contaminated at 47 mm intervals. Check and cause solution 1. Transfer roller is contaminated. 1. Run drum cleaning mode, gp 3 . Make 2 or 3 prints. Check and install a n...
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Image quality phaser 3200mfp / workcentre pe220 04/07 3-17 iq 15 blank page print out (1) description blank page is printed. Check and cause solution 1. Bad ground contacts in opc and/or developer. 1. Remove contamination from the terminals of the developer and the opc unit. 2. Check the scanner cov...
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Image quality 3-18 04/07 phaser 3200mfp / workcentre pe220 iq 16 blank page print out (2) description blank page is printed. One or several blank pages are printed. When the machine turns on, several blank pages print. Check and cause solution 1. Bad ground contacts in opc and/or developer. 1. Remov...
Page 73: Iq 17 Misregistration
Image quality phaser 3200mfp / workcentre pe220 04/07 3-19 iq 17 misregistration description printing begins at wrong position on the paper. Check and cause solution wrong sense time caused by defective feed sensor actuator. Check and install a new feed sensor actuator: - pl 6.0 (workcentre pe220) -...
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Image quality 3-20 04/07 phaser 3200mfp / workcentre pe220 iq 18 printed vertical lines not straight description when printing, vertical lines are not straight. Check and cause solution 1. Check stability of 24v supply to lsu. 1. 24v stable - check and install a new lsu if neces- sary: - pl 1.0 (wor...
Page 75: Iq 19 Blurred Image
Image quality phaser 3200mfp / workcentre pe220 04/07 3-21 iq 19 blurred image description image is blurred. Check and cause solution 1. Check the gap between original and platen glass. 1. A gap of more than 0.5 mm can cause a blurred image. Ensure rollers and cover close correctly. Check and instal...
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Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-1 4. Repairs/adjustments rep 1 mp tray ........................................................................................................................ 4-3 rep 2.0 pick up roller (workcentre pe220) ...................................
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Page 79: Rep 1 Mp Tray
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-3 rep 1 mp tray parts list on pl 9.0 note: the illustrations show the workcentre pe220 but the procedure is identical for the workcentre pe220 and phaser 3200. Warning switch off the electricity to the machine. Dis- connect the power cord...
Page 80: Rep 2.0 Pick Up Roller
Repairs/adjustments 4-4 04/07 phaser 3200mfp / workcentre pe220 replacement replacement is the reverse of the removal procedure. Rep 2.0 pick up roller workcentre pe220 parts list on pl 6.0 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while ...
Page 81: Rep 2.1 Pick Up Roller
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-5 rep 2.1 pick up roller phaser 3200 parts list on pl 6.2 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause d...
Page 82: Rep 4 Cassette Tray
Repairs/adjustments 4-6 04/07 phaser 3200mfp / workcentre pe220 2. To remove the front cover, carefully pull the part below the right side of the front cover in the direction of the arrow (left), figure 2. Figure 2 replacement replacement is the reverse of the removal procedure. Rep 4 cassette tray ...
Page 83: Rep 5 Rear Cover
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-7 2. To remove the cassette tray, carefully lift the knob in the direction of the arrow while holding the machine, figure 2. Figure 2 replacement replacement is the reverse of the removal procedure. Rep 5 rear cover parts list on - pl 1.0...
Page 84
Repairs/adjustments 4-8 04/07 phaser 3200mfp / workcentre pe220 2. Open the jam cover, figure 2. Figure 2 3. To remove the rear cover, make sure the power switch does not get jammed to the rear cover, figure 3. Figure 3 4. If necessary, remove the jam cover in the direction of arrow, figure 4. Figur...
Page 85: Rep 6 Right Cover
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-9 rep 6 right cover parts list on - pl 1.0 (workcentre pe220) - pl 1.2 (phaser 3200) note: the illustrations show the workcentre pe220 but the procedure is identical for the workcentre pe220 and phaser 3200. Warning switch off the electri...
Page 86: Rep 7 Left Cover
Repairs/adjustments 4-10 04/07 phaser 3200mfp / workcentre pe220 rep 7 left cover parts list on - pl 1.0 (workcentre pe220) - pl 1.2 (phaser 3200) note: the illustrations show the workcentre pe220 but the procedure is identical for the workcentre pe220 and phaser 3200. Warning switch off the electri...
Page 87: Rep 8 Scanner Assembly
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-11 7. If necessary, remove 2 screws securing the speaker, then remove it, figure 4. Figure 4 replacement replacement is the reverse of the removal procedure. Rep 8 scanner assembly parts list on - pl 1.0 (workcentre pe220) - pl 1.1 (phase...
Page 88
Repairs/adjustments 4-12 04/07 phaser 3200mfp / workcentre pe220 5. Unplug the 3 connectors (adf, scan motor, ope) and cis cable, figure 2. Figure 2 6. Release the scan assembly in the direc- tion of the arrow, figure 3. Figure 3 replacement replacement is the reverse of the removal procedure..
Page 89: Rep 9 Adf Housing
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-13 rep 9 adf housing parts list on pl 2.0 note: the illustrations show the workcentre pe220 but the procedure is identical for the workcentre pe220 and phaser 3200. Warning switch off the electricity to the machine. Dis- connect the power...
Page 90
Repairs/adjustments 4-14 04/07 phaser 3200mfp / workcentre pe220 5. If necessary, remove 2 screws securing the tx stacker assembly, figure 4. Figure 4 6. Open the open cover and remove the open cover in the direction of the arrow, figure 5. Figure 5 7. Pull and rotate the bushing until it reaches th...
Page 91: Rep 10 Ope Unit
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-15 9. Unplug the connector from the adf pba and remove 4 screws securing the adf motor housing and remove it in the direc- tion of the arrow, figure 8. Figure 8 replacement replacement is the reverse of the removal procedure. Rep 10 ope u...
Page 92: Rep 11 Platen Assembly
Repairs/adjustments 4-16 04/07 phaser 3200mfp / workcentre pe220 2. Unplug the 3 connectors (battery, ope, full sensor)., figure 2 figure 2 3. Remove the screws securing the ope pba and remove it. 4. Release the contact rubbers. 5. Release the keys. Replacement replacement is the reverse of the remo...
Page 93
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-17 5. Remove the battery, figure 2. Figure 2 6. Push the holder in the direction of arrow and remove the belt, figure 3. (the cis will be released at the same time) figure 3 7. Release the belt and flat cable from the cis, figure 4. Figur...
Page 94: Rep 12 Middle Cover
Repairs/adjustments 4-18 04/07 phaser 3200mfp / workcentre pe220 9. If necessary, remove 2 screws securing the scan motor and remove it, figure 6. Figure 6 10.Using a flat-blade screwdriver remove the full sensor, figure 7. Figure 7 replacement replacement is the reverse of the removal procedure. Re...
Page 95: Rep 13.0 Hvps
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-19 3. Carefully release the middle cover from the main pba, figure 2. Figure 2 4. If necessary, remove the stacker, figure 3. Figure 3 replacement replacement is the reverse of the removal procedure. Rep 13.0 hvps workcentre pe220 parts l...
Page 96: Rep 13.1 Hvps
Repairs/adjustments 4-20 04/07 phaser 3200mfp / workcentre pe220 4. Unplug the connector from the hvps, figure 2. Figure 2 replacement replacement is the reverse of the removal procedure. Rep 13.1 hvps phaser 3200 parts list on pl 1.1 warning switch off the electricity to the machine. Dis- connect t...
Page 97
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-21 4. Remove 3 screws securing the hvps then unplug the dc fan connector from the hvps, figure 2. Figure 2 5. Unplug the connector from the hvps. Hvps ground, figure 3 figure 3 note: ensure the terminals do not go missing. Replacement rep...
Page 98: Rep 14.0 Main Pba
Repairs/adjustments 4-22 04/07 phaser 3200mfp / workcentre pe220 rep 14.0 main pba workcentre pe220 parts list on pl 1.0 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause ...
Page 99: Rep 14.1 Main Pba
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-23 rep 14.1 main pba phaser 3200 parts list on pl 1.1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death...
Page 100
Repairs/adjustments 4-24 04/07 phaser 3200mfp / workcentre pe220 rep 15.0 main drive assembly workcentre pe220 parts list on pl 8.0 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity...
Page 101
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-25 7. Release the 4 gears (rdcn, opc, fuser, feed) from the frame, figure 4. Figure 4 8. Remove 4 screws securing the motor bracket and remove it. Then remove 2 screws securing the motor and remove it, figure 5. Figure 5 replacement repla...
Page 102
Repairs/adjustments 4-26 04/07 phaser 3200mfp / workcentre pe220 5. Remove 2 screws securing the engine shield and remove 6 screws securing the frame, then remove the main drive assembly in the direction of the arrow, figure 2. Figure 2 6. Remove the feed gear if necessary, fig- ure 3. Figure 3 7. R...
Page 103
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-27 9. Remove 4 screws, then the motor bracket, figure 6. Figure 6 10.Remove the rdcn gear 139/83 gear, fig- ure 7. Figure 7 replacement 1. When replacing the main drive assembly, tighten the screws in the reverse order they are numbered. ...
Page 104: Rep 16.0 Fuser Assembly
Repairs/adjustments 4-28 04/07 phaser 3200mfp / workcentre pe220 rep 16.0 fuser assembly workcentre pe220 parts list on pl 7.0 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can ...
Page 105
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-29 6. Remove the cover-m-safety, figure 4. Figure 4 7. Remove the cover-m-guide exit, figure 5. Figure 5 8. Rotate the holder in the direction of the arrow which is attached to the exit roller f/down and exit gear (drv17), figure 6. (the ...
Page 106
Repairs/adjustments 4-30 04/07 phaser 3200mfp / workcentre pe220 10.Pull out the thermostat and release the cbf harness, figure 8. Figure 8 11.Remove the screw securing the harness then remove the thermistor, figure 9. Figure 9 12.Release the cbf harness from the halo- gen lamp and remove 2 screws s...
Page 107: Rep 16.1 Fuser Assembly
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-31 caution do not touch the lamp body (glass). Contami- nation from your fingers can cause the lamp to fail. 14.Take out the halogen lamp in the direction of arrow, figure 12. Figure 12 replacement replacement is the reverse of the remova...
Page 108
Repairs/adjustments 4-32 04/07 phaser 3200mfp / workcentre pe220 4. Remove 4 screws securing the fuser and remove it, figure 2. Figure 2 5. Remove the right lamp cover, left lamp cover and the fuser dummy, figure 3. Figure 3 6. Unlatch the exit roller holders in the direc- tion of the arrows. Remove...
Page 109
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-33 8. Remove the 2 spring place holders, then the thermostat cap, figure 6 figure 6 9. Disconnect the thermostat harnesses. Remove 2 screws, then the thermostat, figure 7. Figure 7 10.Disconnect 1 screw, then remove the thermistor, figure...
Page 110: Rep 17 Engine Shield (Liu
Repairs/adjustments 4-34 04/07 phaser 3200mfp / workcentre pe220 replacement replacement is the reverse of the removal procedure. Rep 17 engine shield (liu pba, smps) parts list on: - pl 1.0 (workcentre pe220) - pl 1.1 (phaser 3200) note: the illustrations show the workcentre pe220 but the procedure...
Page 111
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-35 4. Carefully release the crum harness from the engine shield in the direction of the arrows, figure 2. Figure 2 5. Remove 6 screws securing the engine shield and release the harness. Carefully release the engine shield from the actua- ...
Page 112: Rep 18 Lsu
Repairs/adjustments 4-36 04/07 phaser 3200mfp / workcentre pe220 rep 18 lsu parts list on: - pl 1.0 (workcentre pe220) - pl 1.1 (phaser 3200) note: the illustrations show the workcentre pe220 but the procedure is identical for the workcentre pe220 and phaser 3200. Warning switch off the electricity ...
Page 113: Rep 19.0 Paper Path Frame
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-37 rep 19.0 paper path frame workcentre pe220 parts list on pl 6.0 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity ca...
Page 114: Rep 19.1 Paper Path Frame
Repairs/adjustments 4-38 04/07 phaser 3200mfp / workcentre pe220 rep 19.1 paper path frame phaser 3200 parts list on pl 6.1 warning switch off the electricity to the machine. Dis- connect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cau...
Page 115
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-39 slide the whole pickup assembly to the left and remove it, figure 4. Figure 4 9. Remove the feed gear. Release the feed roller from the bush and remove it from the frame in the direction of the arrow, figure 5. Figure 5 10.Remove the s...
Page 116: Rep 20 Crum Pba
Repairs/adjustments 4-40 04/07 phaser 3200mfp / workcentre pe220 rep 20 crum pba phaser 3200 parts list on pl 8.1 1. Remove the scan assembly, rep 8 . 2. Remove the middle cover, rep 12 . 3. Remove the hvps, rep 13.1 . 4. Remove 2 screws securing the crum housing and remove it, figure 1. Figure 1 5....
Page 117
Repairs/adjustments phaser 3200mfp / workcentre pe220 04/07 4-41 7. If necessary, remove 2 screws securing the crum pba and remove it, figure 4. Figure 4 replacement replacement is the reverse of the removal procedure..
Page 118
Repairs/adjustments 4-42 04/07 phaser 3200mfp / workcentre pe220 page intentionally blank.
Page 119
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-1 5. Spare parts list pl 1.0 main assembly (workcentre pe220)............................................................................. 5-2 pl 1.1 main assembly (phaser 3200)...................................................................
Page 120
Spare parts list 5-2 04/07 phaser 3200mfp / workcentre pe220 pl 1.0 main assembly (workcentre pe220).
Page 121
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-3 pl 1 main assembly (workcentre pe220) item part number description qt’y remark 0 set 1 ela hou-frame lower (refer to pl 8.0 ) 1 2 122n00243 unit-lsu 1 3 cbf harness-lsu 1 4 initial(1k) toner cartridge 1 5 101n01380 fuser_110v (refer to pl ...
Page 122
Spare parts list 5-4 04/07 phaser 3200mfp / workcentre pe220 pl 1.1 main assembly (phaser 3200) 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 16-1 16-2 17 18 19 20 12 21 22 23 24 25 26 27 28 26-1 29.
Page 123
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-5 pl 1.1 main assembly (phaser 3200) item part number description qt’y remark 0 set 1 ela hou-frame lower (refer to pl 8.1 ) 1 2 122n00272 unit-lsu 1 3 cbf harness-lsu 1 4 initial(1k) print cartridge 1 5 140n63272 fuser_110v (refer to pl 7.1...
Page 124
Spare parts list 5-6 04/07 phaser 3200mfp / workcentre pe220 pl 1.2 cover assembly (phaser 3200) 0 1 2 2-1 2-2 2-3 3 4 5 5-1 5-2 2-4 5-3.
Page 125
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-7 pl 1.2 cover assembly (phaser 3200) item part number description qt’y remark 0 ela hou cover 1 front cover assembly (refer to pl 1.3 ) 2 ela hou cover side l 2-1 002n02689 cover-side_l 2-2 130n01412 speaker 2-3 ipr-unit fixing bracket 2-4 ...
Page 126
Spare parts list 5-8 04/07 phaser 3200mfp / workcentre pe220 pl 1.3 front cover assembly (phaser 3200) 0 1 2 3 4 5 6.
Page 127
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-9 pl 1.3 front cover assembly (phaser 3200) item part number description qt’y remark 0 002n02690 mea-cover_front 1 cover-front 2 050n00517 tray-cassette_lower 3 tray-extension_l 4 tray-m_extension s 5 tray-cassette_r 6 tray-cassette_l.
Page 128
Spare parts list 5-10 04/07 phaser 3200mfp / workcentre pe220 pl 1.4 rear cover assembly (phaser 3200) 0 3 4 2 5 6 7 1.
Page 129
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-11 pl 1.4 rear cover assembly (phaser 3200) item part number description qt’y remark 0 002n02692 ela-hou-cover rear 1 cover-rear 2 002n02693 cover-jam 3 pba sub-sensor 4 cap-jam 5 002n02694 cover-fuser rear 6 exit sensor actuator 7 spring et...
Page 130: Pl 2.0 Adf Assembly
Spare parts list 5-12 04/07 phaser 3200mfp / workcentre pe220 pl 2.0 adf assembly.
Page 131
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-13 pl 2.0 adf assembly item part number description qt’y remark 0 002n02441 ela hou-adf 1 1 002n02444 ela hou-adf lower (workcentre pe220) 1 1 002n02695 ela hou-adf lower (phaser 3200) 1-1 cover-m-adf lower 1 1-2 002n02445 ela hou-adf motor ...
Page 132: Pl 3.0 Platen Cover Assembly
Spare parts list 5-14 04/07 phaser 3200mfp / workcentre pe220 pl 3.0 platen cover assembly.
Page 133
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-15 pl 3.0 platen cover assembly item part number description qt’y remark 0 002n02448 mea-cover platen 1 1 002n02436 cover-m-platen 1 2 095n00274 sheet-white sponge 1 3 038n00405 pmo-tx stacker 1 4 038n00410 pmo-doc guide (r) 1 5 038n00406 pm...
Page 134: Pl 4.0 Platen Assembly
Spare parts list 5-16 04/07 phaser 3200mfp / workcentre pe220 pl 4.0 platen assembly.
Page 135
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-17 pl 4.0 adf platen assembly item part number description qt’y remark 0 002n02443 ela hou-platen (workcentre pe220) 1 0 090n00165 ela hou-platen (phaser 3200) 1 1 002n02449 ela hou-scan lower (workcentre pe220) 1 1 002n02698 ela hou-scan lo...
Page 136: Pl 5.0 Ope Unit
Spare parts list 5-18 04/07 phaser 3200mfp / workcentre pe220 pl 5.0 ope unit.
Page 137
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-19 pl 5.0 ope unit item part number description qt’y remark 0 002n02442 ela hou-ope (workcentre pe220) 1 0 002n02699 ela hou-ope (phaser 3200) 1 1 002n02437 cover-m-ope 1 2 110n01390 rubber-tel 1 3 110n01391 rubber-scroll 1 4 140n63042 pba s...
Page 138
Spare parts list 5-20 04/07 phaser 3200mfp / workcentre pe220 pl 6.0 paper path assembly (workcentre pe220).
Page 139
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-21 pl 6.0 paper path assembly (workcentre pe220) item part number description qt’y remark 0 paper-path assem 1 1 038n00463 guide-m-paper path 1 2 130n01408 feed sensor actuator 1 3 009n01519 spring etc-lever sensor 1 4 015n00558 ipr-plate sa...
Page 140
Spare parts list 5-22 04/07 phaser 3200mfp / workcentre pe220 pl 6.1 paper path assembly (phaser 3200) 0 1 2 3 4 5 6 7 8 9 9-1 9-2 9-3 9-4 10 11 11-1 11-2 11-3 12 13 14 15 16 18 19 17 20 21 21 21-1 21-2 21-3.
Page 141
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-23 pl 6.1 paper path assembly (phaser 3200) item part number description qt’y remark 0 paper-path assembly 1 1 038n00463 guide-m-paper path 1 2 130n01497 feed sensor actuator 1 3 009n01519 spring etc-lever sensor 1 4 015n00558 ipr-plate saw ...
Page 142
Spare parts list 5-24 04/07 phaser 3200mfp / workcentre pe220 pl 6.2 pick up unit (phaser 3200) 0 3 1 2 4 5 6 7 8 6 9 9.
Page 143
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-25 pl 6.2 pick up unit (phaser 3200) item part number description qt’y remark 0 022n02191 pick up unit 1 1 shaft-p-pick up 1 2 bracket-p-bar pick up 1 3 pick up housing b 1 4 pick up housing a 1 5 pick up rubber 1 6 idle roller pick up 2 7 p...
Page 144
Spare parts list 5-26 04/07 phaser 3200mfp / workcentre pe220 pl 7.0 fuser unit (workcentre pe220).
Page 145
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-27 pl 7.0 fuser unit (workcentre pe220) item part number description qt’y remark 0 101n01381 fuser_220v 1 0 101n01380 fuser_110v 1 1 frame-p-fuser 1 2 cover-m_fuser 1 3 019n00839 holder-m-exit r 2 4 007n01377 gear-exit_drv17 1 5 holder-m-exi...
Page 146
Spare parts list 5-28 04/07 phaser 3200mfp / workcentre pe220 pl 7.1 fuser unit (phaser 3200) 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 33 34 35 36 36 37 38 39.
Page 147
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-29 pl 7.1 fuser unit (phaser 3200) item part number description qt’y remark 0 126n00275 fuser_220v 1 0 126n00274 fuser_110v 1 1 fuser cover 1 2 130n01498 thermostat 1 3 cbf harness-fuser 220v 1 3 cbf harness-fuser 110v 1 4 cbf harness-fuser ...
Page 148
Spare parts list 5-30 04/07 phaser 3200mfp / workcentre pe220 pl 8.0 main frame assembly (workcentre pe220).
Page 149
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-31 pl 8.0 main frame assembly (workcentre pe220) item part number description qt’y remark 0 ela hou-frame lower 1 1 frame-m-base 1 2 015n00560 mea unit-plate knock_up 1 2-1 015n00561 plate-m-knock_up 1 2-2 shaft-p-core 1 2-3 pmo-idle knock u...
Page 150
Spare parts list 5-32 04/07 phaser 3200mfp / workcentre pe220 pl 8.1 main frame assembly (phaser 3200).
Page 151
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-33 pl 8.1 main frame assembly (phaser 3200) item part number description qt’y remark 0 ela hou-frame lower 1 1 frame-m-base 1 2 015n00560 mea unit-plate knock_up 1 2-1 015n00561 plate-m-knock_up 1 2-2 shaft-p-core 1 2-3 019n00835 mpr-pad kno...
Page 152
Spare parts list 5-34 04/07 phaser 3200mfp / workcentre pe220 pl 8.2 main drive assembly (phaser 3200) 0 1 2 3 4 5 6 7 8 10 9.
Page 153
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-35 pl 8.2 drive assembly (phaser 3200 only) item part number description qt’y remark 0 007n01572 drive assembly 1 1 gear bracket 1 2 gear spacer 1 3 gear rdcn 139/83 1 4 motor bracket 1 5 127n07546 step motor 1 6 gear rdcn 113/83 1 7 ring-c ...
Page 154: Pl 9.0 Mp Tray Assembly
Spare parts list 5-36 04/07 phaser 3200mfp / workcentre pe220 pl 9.0 mp tray assembly.
Page 155
Spare parts list phaser 3200mfp / workcentre pe220 04/07 5-37 pl 9.0 mp tray assembly item part number description qt’y remark 0 050n00478 mea unit-mp tray 1 1 015n00562 plate-m_mp 1 2 026n00766 adjust-m _mp l 1 3 026n00767 adjust-m_mp r 1 4 007n01178 gear-pinion 1 5 002n02451 sheet-mp 1.
Page 156
Spare parts list 5-38 04/07 phaser 3200mfp / workcentre pe220 pl 10.0 common hardware & general service items pl 10.0 common hardware & general service items item part number description qt’y remark 0 026n00768 screw taptite 3 1 026n00769 screw taptite 1 2 105n02072 ac power cord (us ver) 1 3 117n01...
Page 157
General procedures / information phaser 3200mfp / workcentre pe220 04/07 6-1 6. General procedures/information gp 1 printer specifications ...................................................................................................... 6-3 gp 2 system overview ....................................
Page 158
General procedures / information 6-2 04/07 phaser 3200mfp / workcentre pe220 page intentionally blank.
Page 159: Gp 1 Printer Specifications
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-3 gp 1 printer specifications printer specifications are subject to change without notice. See below for product specifications. General specifications table 1: general specifications item workcentre pe220 phaser 3200 major...
Page 160
General procedures and information 6-4 04/07 phaser 3200mfp / workcentre pe220 print specifications approval class b device memory 16mb 32mb page counter yes print configuration sheet (system data) yes table 2: print specifications item workcentre pe220 phaser 3200 method laser beam printing speed u...
Page 161
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-5 scan specifications table 3: scan specifications item workcentre pe220 phaser 3200 compatibility twain standard / wia standard (window 2000/xp) scan method 600dpi colour cis (contact image sensor) module pc scan speed lin...
Page 162
General procedures and information 6-6 04/07 phaser 3200mfp / workcentre pe220 copy specifications table 4: copy specifications item workcentre pe220 phaser 3200 copy speed up to 20ppm in a4 (20ppm in letter) up to 22ppm in a4 (22ppm in letter) resolution optical 600*600 dpi (scan:600*600dpi, print:...
Page 163
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-7 telephone specifications table 5: telephone specifications item workcentre pe220 phaser 3200 handset no manual dial yes search yes (phone book) 1-touch dial 10 (0~9) speed dial 90 locations(10~99) tad i/f yes tone/pulse t...
Page 164
General procedures and information 6-8 04/07 phaser 3200mfp / workcentre pe220 fax specifications table 6: fax specifications item workcentre pe220 phaser 3200 compatibility itu-t g3 modem speed 33.6kbps tx speed 3sec compression mh/mr/mmr/jpeg color fax yes (tx only) ecm yes resolution std 203*98dp...
Page 165
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-9 paper handling specifications software table 7: paper handling specifications item workcentre pe220 phaser 3200 input capacity and types 150-sheet cassette tray (75 g/m 2 ,20 lbs) 250-sheet cassette tray (75 g/m 2 ,20 lbs...
Page 166
General procedures and information 6-10 04/07 phaser 3200mfp / workcentre pe220 accessories consumables table 9: accessories item workcentre pe220 phaser 3200 quick start guide yes (some countries) s/w cd rom 1cd (contents: print driver, twain driver, rcp) 2cd (electronic user manual) 3cd (scansoft ...
Page 167: Gp 2 System Overview
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-11 gp 2 system overview system layout the system comprises of the main controller, operation panel, scanner, line interface and pow- er supply. Each component is modular with focus on common and standard designs of differen...
Page 168
General procedures and information 6-12 04/07 phaser 3200mfp / workcentre pe220 feeding mechanism the universal cassette automatically loads paper while the manual feed supplies a single sheet of paper each time. The cassette has a friction pad which separates each paper to ensure single sheet feedi...
Page 169
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-13 safety features overheating prevention measures - 1st protection device: machine stops when overheated - 2nd protection device: software shuts down when overheated - 3rd protection device: thermostat cuts of power to the...
Page 170
General procedures and information 6-14 04/07 phaser 3200mfp / workcentre pe220 engine hardware specification 1) printing method: lsu (laser scanning unit) 2) printing speed: 20ppm (pe220), 24ppm (phaser 3200) 3) printing resolution: 600 dpi (pe220), 1200dpi (phaser 3200) 4) cassette capacity: casse...
Page 171
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-15 • interrupt control. • 2-port usb host/1-port usb device (ver 1.1) interface control. • parallel interface control. • uart(2-channel for pe220, 1-channel for phaser 3200) • synchronous serial interface control. • a/d con...
Page 172
General procedures and information 6-16 04/07 phaser 3200mfp / workcentre pe220 • summary of the image sensor interface is as below: - minimum scan line time:1.5ms - scan resolution: 600*600 dpi - scan width: 208mm - functions • white shading correction • gamma correction • cis interface • 256 gray ...
Page 173
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-17 • receive dynamic range: - 0 dbmto-43 dbmfor v.17,v.29,v.27 ter and v.21 - -9 dbm to -43 dbm for v.34 halfduplex 2) the gain of the line signal can be adjusted by setting the register value of the fax modem chip, tx and ...
Page 174
General procedures and information 6-18 04/07 phaser 3200mfp / workcentre pe220 • normal mode: 264 mw - signal transition of daa solution • line interface signal of tel line and lsd is analog signal. • there is a/d, d/a converter in lsd, so analog signal from tel line is converted in digital through...
Page 175
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-19 2. On hook state characteristic dc resistance - dp dial mode (direct current 30ma) : 50 ~ 300ohm - dtmf dial mode (direct current 20ma) : 50 ~ 540ohm 3. Ring sensitivity ring detection voltage : 40vrms 150vrms (condition...
Page 176
General procedures and information 6-20 04/07 phaser 3200mfp / workcentre pe220 lsu figure 1 figure 2.
Page 177
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-21 developer process - developing method: non magnetic 1 element contacting method - toner: non magnetic 1 element shatter type toner - toner qty:35gf /60gf (1k/3k) - the life span of toner 3k sheets (iso 5% coverage) - ton...
Page 178
General procedures and information 6-22 04/07 phaser 3200mfp / workcentre pe220 scanner 600dpi color cis module for flat bed, uses the cis scanning method 1) cis spec - scanning size: 216 mm (width for letter-size) - light source: led - scanning sensor: cis 600/300 dpi - scanning mode: color scan / ...
Page 179
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-23 7) motor driver speed & method (a) fax transmission - normal mode: 2000 pps - fine mode: 1000 pps - super fine mode: 667 pps (b) copy job: 667 pps, 2-2 - max(30sheets): 50gf - min(1sheets): 20gf 8) document detect sensor...
Page 180
General procedures and information 6-24 04/07 phaser 3200mfp / workcentre pe220 ope (operational panel equipment) 1) ope panel ope panel has a micom chip on it and communicates with main cpu using serial com- munication line (sio). Ope panel consists of micom, key matrix part, led driving part and l...
Page 181
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-25 smps & hvps it is the power supply for the entire system. It is assembled as an independent module, so it is possible to use for common use. It is mounted at back of the machine. Power part is divided by two independent ...
Page 182
General procedures and information 6-26 04/07 phaser 3200mfp / workcentre pe220 4. Power cord length: 1830 +/- 50mm 5. Power cord switch: exist 6. Feature - withstand resistance: 100 or more (at dc 500v) - insulating revisiting pressure: must be no problem within 1 min. (at1000vac,10ma) - leaking cu...
Page 183
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-27 (b) charge voltage (mhv) - input voltage: 24 v dc +15% / -10% (21.6v~27.6v) - out voltage: -1300kv 50v(50 load) - out voltage rising time: 50 ms max - out voltage falling time: 50msmax - out voltage range: 30 ~ 1000 - ou...
Page 184
General procedures and information 6-28 04/07 phaser 3200mfp / workcentre pe220 fuser ac power control the fuser (heat lamp) gets heat from ac power. The ac power controls the switch with the triac, a semiconductor switch. The 'on/off control' is operated when the gate of the triac is turned on/off ...
Page 185: Gp 3 User Mode
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-29 gp 3 user mode table 1 below shows the map of user settings available in user mode. These are fully described in the user guide and are not included here: • workcentre pe220 - table 1 • phaser 3200 - table 2 workcentre p...
Page 186
General procedures and information 6-30 04/07 phaser 3200mfp / workcentre pe220 copy setup w default-change x default-change lighten/darken normal/dark/light original type text, text/photo, photo reduce/enlarge [original(100%)] [lgl - ltr(78%)] [lgl - a4(83%)] [a4 - a5](71%)] [a4 - ltr(94%)] [exe - ...
Page 187
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-31 fax setup w default-change x default-change resolution standard/fine/super fine/photo/color ring to answer 1~7 lighten/darken normal/darken/light redial term 1~15min redials 1~13times msg confirm on, off, on-error image ...
Page 188
General procedures and information 6-32 04/07 phaser 3200mfp / workcentre pe220 maintenance w clean drum x clean drum on,off notify toner on,off clear memory clear all mem. Paper setting machine setup copy setup fax setup fax feature advanced fax sound/volume sent report rcv report phone book remote...
Page 189
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-33 phaser 3200 user mode: table 2: phaser 3200 user mode 1st level 2nd level 3rd level 4th level paper setting w paper type x paper type plain paper, bond, transparency, cardstock, labels, preprinted, colored, envelope, thi...
Page 190
General procedures and information 6-34 04/07 phaser 3200mfp / workcentre pe220 fax setup w receive mode x receive mode fax, tel, ans/fax, drpd ring to answer 1~7 lighten/darken normal/darken/light redial term 1~15min redials 1~13times msg confirm on, off, on-error auto report on, off auto reduction...
Page 191
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-35 sound/volume w speaker x speaker on, off, comm. Ringer off, low, med, high key sound on, off alarm sound on, off maintenance w clean drum x clean drum yes, no auto cleaning off, on notify toner on, off clear memory all s...
Page 192: Gp 4 Tech Mode
General procedures and information 6-36 04/07 phaser 3200mfp / workcentre pe220 gp 4 tech mode how to enter tech mode in service (tech) mode the technician can check the machine and perform various tests to help with failure diagnosis. When in tech mode the machine still performs all normal operatio...
Page 193
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-37 workcentre pe220 tech mode table 1: workcentre pe220 tech mode 1st level 2nd level 3rd level 4th level 1 tech mode w data setup x data setup send level -9~-15 dtmf level pause time dial mode tone, pulse modem speed 33.6,...
Page 194
General procedures and information 6-38 04/07 phaser 3200mfp / workcentre pe220 phaser 3200 tech mode table 2: phaser 3200 tech mode 1st level 2nd level 3rd level 4th level note: 1 tech mode w data setup x data setup send level -9~-15 dtmf level modem speed 33.6, 28.8, 14.4, 12.0, 9.6, 4.8 error rat...
Page 195
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-39 1 tech mode w data setup x machine test switch test k_7 k_8 k_9 k_asterisk k_0 k_sharp # key k_stop k_start table 2: phaser 3200 tech mode 1st level 2nd level 3rd level 4th level note:.
Page 196
General procedures and information 6-40 04/07 phaser 3200mfp / workcentre pe220 setting changing the display language to change the language that displays on the control panel, follow these steps: 1. Press menu until “machine setup” appears on the top line of the display. 2. Press the scroll key ( w...
Page 197
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-41 note: the date format may differ from country to country. You can also use the scroll key ( w or x ) to move the cursor under the digit you want to cor- rect and enter a new number. 4. To select “am” or “pm” for 12-hour ...
Page 198
General procedures and information 6-42 04/07 phaser 3200mfp / workcentre pe220 speaker, ringer, key sound, and alarm sound 1. Press menu until “sound/volume” appears on the top line of the display. 2. Press the scroll key ( w or x ) to scroll through the options. Press enter when you see the desire...
Page 199
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-43 flash upgrade there are 2 methods to update the flash rom, local and remote. (1) local machine • rcp (remote control panel) mode this method is for parallel port or usb port. Connect the pc and activate the rcp (remote c...
Page 200
General procedures and information 6-44 04/07 phaser 3200mfp / workcentre pe220 machine test switch test use this feature to test all keys on the operation control panel. The result is displayed on the lcd window each time you press a key. Modem test use this feature to hear various transmission sig...
Page 201
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-45 note: when you test the cis, make sure that the cover is closed. Figure 1 report protocol list this list shows the sequence of the ccitt group 3 t.30 protocol during the most recent sending or receiving operation. Use th...
Page 202: Gp 5 Control Panel
General procedures and information 6-46 04/07 phaser 3200mfp / workcentre pe220 gp 5 control panel control panel functions note: the workcentre pe220 is shown in figure 1 but the functions are identical for the workcentre pe220 and phaser 3200. Figure 1 lighten/darken adjusts the brightness of the d...
Page 203: Gp 6 Engine Test Mode
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-47 gp 6 engine test mode the engine test mode supplies useful functions to check the condition of the print engine. It tests the condition of each device and displays the result of the test on the lcd. It is divided into 5 ...
Page 204
General procedures and information 6-48 04/07 phaser 3200mfp / workcentre pe220 workcentre pe220 engine test mode table 1: workcentre pe220 engine test mode no. Sub no. Engine test remark 0 1 motor test 1 : on, 2 : off – next test selected 2 pick up test 1 : on, 2 : off – next test selected 3 fan te...
Page 205
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-49 phaser 3200 engine test mode table 2: phaser 3200 engine test mode 1st level 2nd level 3rd level 4th level 5th level engine test diagnostic mtr fan sol etc motor test 1 : on, 2 : off – next test selected pick up test 1 :...
Page 206
General procedures and information 6-50 04/07 phaser 3200mfp / workcentre pe220 engine test mode detailed description table 1: engine test mode detailed description 01.Motor test the main motor starts when the execution key is pressed and stops when the stop key is pressed. Main motor on/off 02.Pick...
Page 207
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-51 41.Mhv test these functions are provided to check whether the control of the hvps is functioning correctly. Mhv on/off 42.Dev bias test dev bias on/off 43.Thv en/neg test thv en/neg on/off 44.Thv on(1300v) thv on/off 45....
Page 208
General procedures and information 6-52 04/07 phaser 3200mfp / workcentre pe220 gp 7 paper path and clearing paper jams scan document path figure 1.
Page 209
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-53 printer paper path 1) after receiving a print command, the printer feeds paper from the main cassette or manual feed- er as required. 2) the paper being fed passes the paper feed sensor. (jam 0 occurs if the sensor is no...
Page 210
General procedures and information 6-54 04/07 phaser 3200mfp / workcentre pe220 clearing paper jams note: the illustrations show the workcentre pe220 but the procedures are identical for the workcentre pe220 and phaser 3200. When a paper jam occurs, “paper jam” appears on the display. Refer to the t...
Page 211
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-55 in the fuser area or around the print cartridge warning the fuser area is hot. Take care when removing paper from the machine. 1. Open the front door and pull the print cartridge out, lightly pushing it down. Figure 1 2....
Page 212
General procedures and information 6-56 04/07 phaser 3200mfp / workcentre pe220 in the paper exit area 1. Open and close the front door. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. 2. Gently pull the paper out of the output tray. Figure 1 3. If t...
Page 213
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-57 4. Remove the jammed paper by gently pulling it straight out. Figure 3 warning the inside of the machine is hot. Take care when removing paper from the machine. 5. Close the rear door. Figure 4 6. Open and close the fron...
Page 214
General procedures and information 6-58 04/07 phaser 3200mfp / workcentre pe220 tips for avoiding paper jams when printing on the a5-sized paper if paper jams occur frequently when you print on a5-sized paper: 1. Load the paper into the tray, as shown below. Figure 1 2. Open the printer’s properties...
Page 215: Gp 8 Tools
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-59 gp 8 tools the following tools are recommended. Dvm (digital volt meter) standard: indicates more than 3 digits. Driver standard: "-" type, "+" type (m3 long, m3 short, m2 long, m2 short). Tweezers standard: for general ...
Page 216
General procedures and information 6-60 04/07 phaser 3200mfp / workcentre pe220 gp 9 acronyms and abbreviations the table below explains the abbreviations and acronyms used in this service manual. Where ab- breviations or acronyms are used in the text please refer to this table. Table 1: acronyms an...
Page 217
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-61 lan local area network lb pound(s) lbp laser beam printer lcd liquid crystal display led light emitting diode liu line interface unit l/l low temperature and low humidity lsu laser scanning unit mb megabyte mhz megahertz...
Page 218
General procedures and information 6-62 04/07 phaser 3200mfp / workcentre pe220 gp 10 selecting printer locations leave enough room to open the printer trays, covers, and allow for proper ventilation. (see dia- gram below) provide the proper environment: - a firm, level surface - away from the direc...
Page 219: Gp 11 Sample Test Pattern
General procedures and information phaser 3200mfp / workcentre pe220 04/07 6-63 gp 11 sample test pattern the sample pattern shown below is the standard test pattern used in the factory. The life of the print cartridge, developer cartridge and printing speed are measured with the pat- tern shown bel...
Page 220: Gp 12 Service Log
General procedures and information 6-64 04/07 phaser 3200mfp / workcentre pe220 gp 12 service log the service log is available at the end of the manual..
Page 221
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-1 7. Wiring data wd 1 system block diagram (workcentre pe220) .................................................................. 7-3 wd 2 pj locations (workcentre pe220) ...........................................................................
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Wiring diagrams 7-2 04/07 phaser 3200mfp / workcentre pe220 page intentionally blank.
Page 223
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-3 wd 1 system block diagram (workcentre pe220).
Page 224
Wiring diagrams 7-4 04/07 phaser 3200mfp / workcentre pe220 wd 2 pj locations (workcentre pe220).
Page 225
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-5 wd 3 connection diagram (1/2) (workcentre pe220).
Page 226
Wiring diagrams 7-6 04/07 phaser 3200mfp / workcentre pe220 wd 4 connection diagram (2/2) (workcentre pe220).
Page 227
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-7 wd 5 main board (1/7) (workcentre pe220).
Page 228
Wiring diagrams 7-8 04/07 phaser 3200mfp / workcentre pe220 wd 6 main board (2/7) (workcentre pe220).
Page 229
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-9 wd 7 main board (3/7) (workcentre pe220).
Page 230
Wiring diagrams 7-10 04/07 phaser 3200mfp / workcentre pe220 wd 8 main board (4/7) (workcentre pe220).
Page 231
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-11 wd 9 main board (5/7) (workcentre pe220).
Page 232
Wiring diagrams 7-12 04/07 phaser 3200mfp / workcentre pe220 wd 10 main board (6/7) (workcentre pe220).
Page 233
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-13 wd 11 main board (7/7) (workcentre pe220).
Page 234: Wd 12 Liu (Workcentre Pe220)
Wiring diagrams 7-14 04/07 phaser 3200mfp / workcentre pe220 wd 12 liu (workcentre pe220).
Page 235: Wd 13 Ope (Workcentre Pe220)
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-15 wd 13 ope (workcentre pe220).
Page 236: Wd 14 Lsu
Wiring diagrams 7-16 04/07 phaser 3200mfp / workcentre pe220 wd 14 lsu.
Page 237: Wd 15 Adf
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-17 wd 15 adf.
Page 238
Wiring diagrams 7-18 04/07 phaser 3200mfp / workcentre pe220 wd 16 smps (workcentre pe220).
Page 239
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-19 wd 17 hvps (1/3) (workcentre pe220).
Page 240
Wiring diagrams 7-20 04/07 phaser 3200mfp / workcentre pe220 wd 18 hvps (2/3) (workcentre pe220).
Page 241
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-21 wd 19 hvps (3/3) (workcentre pe220).
Page 242
Wiring diagrams 7-22 04/07 phaser 3200mfp / workcentre pe220 wd 20 system block diagram (phaser 3200).
Page 243
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-23 wd 21 pj locations (phaser 3200).
Page 244
Wiring diagrams 7-24 04/07 phaser 3200mfp / workcentre pe220 wd 22 connection diagram (1/2) (phaser 3200).
Page 245
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-25 wd 23 connection diagram (2/2) (phaser 3200).
Page 246
Wiring diagrams 7-26 04/07 phaser 3200mfp / workcentre pe220 wd 24 main board (1/12) (phaser 3200).
Page 247
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-27 wd 25 main board (2/12) (phaser 3200).
Page 248
Wiring diagrams 7-28 04/07 phaser 3200mfp / workcentre pe220 wd 26 main board (3/12) (phaser 3200).
Page 249
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-29 wd 27 main board (4/12) (phaser 3200).
Page 250
Wiring diagrams 7-30 04/07 phaser 3200mfp / workcentre pe220 wd 28 main board (5/12) (phaser 3200).
Page 251
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-31 wd 29 main board (6/12) (phaser 3200).
Page 252
Wiring diagrams 7-32 04/07 phaser 3200mfp / workcentre pe220 wd 30 main board (7/12) (phaser 3200).
Page 253
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-33 wd 31 main board (8/12) (phaser 3200).
Page 254
Wiring diagrams 7-34 04/07 phaser 3200mfp / workcentre pe220 wd 32 main board (9/12) (phaser 3200).
Page 255
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-35 wd 33 main board (10/12) (phaser 3200).
Page 256
Wiring diagrams 7-36 04/07 phaser 3200mfp / workcentre pe220 wd 34 main board (11/12) (phaser 3200).
Page 257
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-37 wd 35 main board (12/12) (phaser 3200).
Page 258: Wd 36 Liu (Phaser 3200)
Wiring diagrams 7-38 04/07 phaser 3200mfp / workcentre pe220 wd 36 liu (phaser 3200).
Page 259: Wd 37 Ope (Phaser 3200)
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-39 wd 37 ope (phaser 3200).
Page 260
Wiring diagrams 7-40 04/07 phaser 3200mfp / workcentre pe220 wd 38 smps (1/2) (phaser 3200).
Page 261
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-41 wd 39 smps (1/2) (phaser 3200).
Page 262
Wiring diagrams 7-42 04/07 phaser 3200mfp / workcentre pe220 wd 40 hvps (1/3) (phaser 3200).
Page 263
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-43 wd 41 hvps (2/3) (phaser 3200).
Page 264
Wiring diagrams 7-44 04/07 phaser 3200mfp / workcentre pe220 wd 42 hvps (3/3) (phaser 3200).
Page 265: Wd 43 Crum Pba (Phaser 3200)
Wiring diagrams phaser 3200mfp / workcentre pe220 04/07 7-45 wd 43 crum pba (phaser 3200).
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Wiring diagrams 7-46 04/07 phaser 3200mfp / workcentre pe220 page intentionally blank.
Page 267
X page 1 of 2 form eh&s-700 (27mar2007) appendix a: health & safety incident report involving a xerox product customer identification customer name: name of customer contact person : telephone : address: e-mail: fax : customer service engineer identification name : employee : pager : location : phon...
Page 268
X page 2 of 2 form eh&s-700 (27mar2007) product description model no. Or product name : product serial : serial number(s) of accessory (ies): installation date: total copy meter : date of last service maintenance : list damaged and affected part(s) of the machine by description and part number : des...
Page 270
Xerox europe publication comment sheet please copy this master sheet and use it to help us to improve this publication. We would like you to tell us about improvements to its accuracy, format and quality. Please give specific references, i.E.: page numbers and figure numbers and attach marked up pho...