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Xerox WorkCentre 7800 series User Manual

Manual is about: Multifunction Printer

Summary of WorkCentre 7800 series

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    Xerox workcentre 7800 series multifunction printer imprimante multifonction xerox ® workcentre ® 7800 series user guide guide d'utilisation italiano guida per l’utente deutsch benutzerhandbuch español guía del usuario português guia do usuário nederlands gebruikershandleiding svenska användarhandbok...

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    © 2013 xerox corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form without permission of xerox corporation. Copyright protection claimed includes all forms of matters of copyrightabl...

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    Workcentre 7800 series multifunction printer 3 user guide contents 1 safety 11 notices and safety ........................................................................................................................................................... 12 general guidelines ...........................

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    Contents 4 workcentre 7800 series multifunction printer user guide connecting to a telephone line ........................................................................................................................ 36 turning the printer on and off ..................................................

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    Contents workcentre 7800 series multifunction printer 5 user guide managing jobs at the control panel ................................................................................................................ 77 managing secure and held print jobs .................................................

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    Contents 6 workcentre 7800 series multifunction printer user guide scanning to the public folder ............................................................................................................................ 126 scanning to a private folder ................................................

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    Contents workcentre 7800 series multifunction printer 7 user guide replacing the toner cartridges ........................................................................................................................ 179 replacing the waste toner container ............................................

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    Contents 8 workcentre 7800 series multifunction printer user guide control panel messages ....................................................................................................................................... 267 using the integrated troubleshooting tools ..............................

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    Contents workcentre 7800 series multifunction printer 9 user guide material safety data sheets...................................................................................................................................... 298 c recycling and disposal 299 all countries ...........................

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    Workcentre 7800 series multifunction printer 11 user guide this chapter includes: • notices and safety .............................................................................................................................................................. 12 • electrical safety ..................

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    Safety 12 workcentre 7800 series multifunction printer user guide notices and safety please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer. Your xerox ® printer and supplies are designed and ...

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    Safety workcentre 7800 series multifunction printer 13 user guide electrical safety please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer. Your xerox ® printer and supplies are designed and t...

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    Safety 14 workcentre 7800 series multifunction printer user guide emergency turn off if any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized xerox service representative to correct the problem if: • th...

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    Safety workcentre 7800 series multifunction printer 15 user guide operational safety your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to th...

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    Safety 16 workcentre 7800 series multifunction printer user guide printer supplies • use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. • follow all warnings and instructions marked on, or supplied with, the product, o...

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    Safety workcentre 7800 series multifunction printer 17 user guide maintenance safety • do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • do not use aerosol cleaners. Clean with a dry lint-free cloth only. • do not burn any ...

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    Safety 18 workcentre 7800 series multifunction printer user guide printer symbols symbol description warning or caution: ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to property. Hot surface on or in the printer. Use caution to av...

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    Safety workcentre 7800 series multifunction printer 19 user guide environmental, health, and safety contact information for more information on environment, health, and safety in relation to this xerox product and supplies, contact the following customer help lines: united states: 1-800 828-6571 can...

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    Workcentre 7800 series multifunction printer 21 user guide this chapter includes: • parts of the printer............................................................................................................................................................... 22 • information pages ................

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    Features 22 workcentre 7800 series multifunction printer user guide parts of the printer this section includes: • left front view ...................................................................................................................................................................... 22 ...

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    Features workcentre 7800 series multifunction printer 23 user guide left rear view 1. Circuit breaker 2. Rear right cover 3. Usb memory card connections 4. Usb port, type a 5. Usb port, type b 6. Status indicator 7. Side 2 scan cable 8. Usb memory port, for service only 9. Ethernet connection 10. Fo...

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    Features 24 workcentre 7800 series multifunction printer user guide document feeder 1. Confirmation indicator 2. Top cover 3. Document guides 4. Document feeder tray 5. Document output tray 6. Cvt glass 7. Document glass control panel the control panel consists of the touch screen, usb port, and but...

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    Features workcentre 7800 series multifunction printer 25 user guide 1. Machine status displays the status of the printer on the touch screen. 2. Job status displays lists of the active or completed jobs on the touch screen. 3. Services returns to the active service from the job status or machine sta...

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    Features 26 workcentre 7800 series multifunction printer user guide office finisher lx 1. Front transport cover 2. Hole punch waste container (optional) 3. Hole punch unit (optional) 4. Center tray 5. Right tray attachment 6. Booklet maker (optional) 7. Booklet maker side cover (optional) 8. Booklet...

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    Features workcentre 7800 series multifunction printer 27 user guide professional finisher 1. Center tray 2. Finisher front cover 3. Right top tray 4. Exit cover 5. Right middle tray 6. Staple cartridge 7. Booklet maker bin 8. Booklet staple unit 9. Booklet maker unit wireless network adapter the wir...

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    Features 28 workcentre 7800 series multifunction printer user guide information pages your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more. 1. At the printer control panel,...

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    Features workcentre 7800 series multifunction printer 29 user guide administration features this section includes: • accessing the printer .......................................................................................................................................................... 29 • c...

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    Features 30 workcentre 7800 series multifunction printer user guide authorization authorization is the function of specifying the features that you are allowed to access, and the process of approving or disapproving your access. The system administrator can configure the printer to allow you to acce...

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    Features workcentre 7800 series multifunction printer 31 user guide logging in to centreware internet services 1. At your computer, open a web browser, in the address field, type the ip address of the printer, then press enter or return . Note: if you do not know the ip address of your printer, see ...

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    Features 32 workcentre 7800 series multifunction printer user guide finding the ip address of the printer you can view the ip address of your printer on the control panel or on the configuration report. On the configuration report, ip address information is located in the connectivity protocols sect...

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    Features workcentre 7800 series multifunction printer 33 user guide more information you can obtain more information about your printer from these sources: resource location installation guide packaged with the printer. Other documentation for your printer www.Xerox.Com/office/wc780xdocs . Recommend...

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    Features 34 workcentre 7800 series multifunction printer user guide welcome center if you need assistance during or after printer installation, visit the xerox ® website for online solutions and support at www.Xerox.Com/office/worldcontacts . If you require further assistance, contact the xerox ® we...

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    Workcentre 7800 series multifunction printer 35 user guide this chapter includes: • installation and setup overview ................................................................................................................................... 36 • modifying general settings .......................

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    Installation and setup 36 workcentre 7800 series multifunction printer user guide installation and setup overview before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities...

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    Installation and setup workcentre 7800 series multifunction printer 37 user guide turning the printer on and off this printer has two power switches. The main power switch located behind the front door controls the main power to the printer. The secondary power switch on the top of the printer contr...

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    Installation and setup 38 workcentre 7800 series multifunction printer user guide 3. Close the front door. 4. Turn on the secondary power switch. Note: when the optional office finisher lx is installed, the secondary power switch is behind a clear plastic door. Secondary power switch secondary power...

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    Installation and setup workcentre 7800 series multifunction printer 39 user guide usb cover to prevent users from accessing the usb port on the front of the printer, install the usb cover. While the cover prevents physical access to the usb port, the port is still active. For details on enabling or ...

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    Installation and setup 40 workcentre 7800 series multifunction printer user guide modifying general settings you can modify printer settings such as the language, date and time, units of measurement, display brightness, and startup page from the control panel. 1. At the printer control panel, press ...

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    Installation and setup workcentre 7800 series multifunction printer 41 user guide setting the date and time at the control panel 1. At the printer control panel, press the machine status button, then touch the tools tab. 2. Touch device settings > general > date and time . Note: if this feature does...

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    Installation and setup 42 workcentre 7800 series multifunction printer user guide installing the software this section includes: • operating system requirements .................................................................................................................................. 42 • ins...

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    Installation and setup workcentre 7800 series multifunction printer 43 user guide 8. If your printer still does not appear in the list of discovered printers, and you know the ip address: a. Click the network printer icon at the top of the window. B. Enter the ip address or the dns name of the print...

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    Installation and setup 44 workcentre 7800 series multifunction printer user guide 9. From the list of discovered printers, select your printer, then click next . If your printer does not appear in the list of discovered printers: a. Click the network printer icon . B. Type the ip address of your pri...

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    Installation and setup workcentre 7800 series multifunction printer 45 user guide e. Repeat steps a and b, then click the printer package for use with the xerox ® services for unix systems package that you selected earlier. The second part of the driver package is ready for download. F. To begin dow...

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    Workcentre 7800 series multifunction printer 47 user guide this chapter includes: • supported paper ................................................................................................................................................................... 48 • loading paper ....................

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    Paper and media 48 workcentre 7800 series multifunction printer user guide supported paper this section includes: • recommended media ........................................................................................................................................................ 48 • ordering...

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    Paper and media workcentre 7800 series multifunction printer 49 user guide paper that can damage your printer some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following: • rough or porous paper • inkjet paper • non-laser glo...

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    Paper and media 50 workcentre 7800 series multifunction printer user guide supported paper types and weights trays types and weights trays 1–5 plain, bond, hole punched, letterhead, pre-printed, recycled, plain reloaded, and custom (60–105 g/m²) lightweight cardstock, and lightweight cardstock reloa...

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    Paper and media workcentre 7800 series multifunction printer 51 user guide tray number european standard sizes north american standard sizes tray 5 only postcard (100 x 148 mm) postcard (148 x 200 mm) a6 (105 x 148 mm) a5 (148 x 210 mm) a4 (210 x 297 mm) a4 oversized (223 x 297 mm) a3 (297 x 420 mm)...

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    Paper and media 52 workcentre 7800 series multifunction printer user guide supported paper sizes for the envelope tray standard sizes custom sizes c4 (229 x 324 mm, 9 x 12.75 in.) c5 (162 x 229 mm, 6.4 x 9.0 in.) dl (110 x 220 mm, 4.33 x 8.66 in.) 152 x 203 mm, 6 x 9 in. 229 x 305 mm, 9 x 12 in. Mon...

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    Paper and media workcentre 7800 series multifunction printer 53 user guide loading paper this section includes: • loading paper in trays 1–4 ............................................................................................................................................. 53 • setting the ...

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    Paper and media 54 workcentre 7800 series multifunction printer user guide 5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: to avoid jams and mi...

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    Paper and media workcentre 7800 series multifunction printer 55 user guide 7. Adjust the length and width guides to fit the paper. 8. Close the tray. 9. Do one of the following: − to confirm the paper size, type, and color when a tray is set to fully adjustable, touch confirm . − to select a new pap...

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    Paper and media 56 workcentre 7800 series multifunction printer user guide setting the guide locks in the 500-sheet adjustable trays you can adjust the guides in trays 1–4 to accommodate standard or custom paper sizes. In the standard position, the guides move into the supported standard paper setti...

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    Paper and media workcentre 7800 series multifunction printer 57 user guide 4. Replace the retainer and snap it into place. 5. Load the custom-size paper in the tray. The tray guides move in increments of 1 mm. Changing paper size, type, and color when trays 1–4 are set to adjustable mode, open the s...

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    Paper and media 58 workcentre 7800 series multifunction printer user guide loading paper in trays 3 and 4 of the tandem tray module the tandem tray module holds larger amounts of paper for fewer printing interruptions. It contains three trays. Tray 2 holds paper sizes up to sra3/12 x 18 in. Trays 3 ...

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    Paper and media workcentre 7800 series multifunction printer 59 user guide loading paper in tray 5 (bypass tray) the bypass tray supports the widest variety of media types. It is primarily intended for small quantity jobs using special media. The tray extension provides support for larger paper. Not...

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    Paper and media 60 workcentre 7800 series multifunction printer user guide loading paper in tray 6 (high-capacity feeder) 1. Pull tray 6 out of the feeder until it stops. 2. Open the side gate until it stops. 3. Fan the edges of the paper before loading it into the paper trays. This procedure separa...

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    Paper and media workcentre 7800 series multifunction printer 61 user guide 7. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. 8. On the printer touch screen, touch confirm ..

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    Paper and media 62 workcentre 7800 series multifunction printer user guide configuring tray 6 in the high-capacity feeder tray 6 is a dedicated high-capacity feeder. It must be configured to support the paper in use. If the tray has never been used, it must be configured for the desired paper size. ...

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    Paper and media workcentre 7800 series multifunction printer 63 user guide printing on special paper this section includes: • envelopes .......................................................................................................................................................................

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    Paper and media 64 workcentre 7800 series multifunction printer user guide loading envelopes in tray 5 1. Open tray 5 by rotating it outward. 2. Load envelopes in the tray with the flaps closed, flaps up, and flaps on the leading edge, toward the right. 3. Center the stack, then slide the guides unt...

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    Paper and media workcentre 7800 series multifunction printer 65 user guide loading the envelope tray 1. Pull out the envelope tray until it stops. 2. Load the envelopes in the envelope tray with the flaps closed, flaps down, and on the leading edge, toward the left. Notes: • maximum stack height of ...

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    Paper and media 66 workcentre 7800 series multifunction printer user guide guidelines for printing labels • use labels designed for laser printing. • do not use vinyl labels. • do not feed a sheet of labels through the printer more than once. • do not use dry gum labels. • print only on one side of ...

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    Paper and media workcentre 7800 series multifunction printer 67 user guide 3. For short-edge feed, load labels face up with the top edge facing to the right. 4. Close the tray. Set the paper size, type, and color at the control panel. For details, see changing paper size, type, and color on page 57....

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    Paper and media 68 workcentre 7800 series multifunction printer user guide 3. Load the labels in the tray. Do one of the following: − for long-edge feed, load labels face down with the top edge toward the front of the tray. − for short-edge feed, load labels face down with the top edge to the left. ...

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    Paper and media workcentre 7800 series multifunction printer 69 user guide 4. Adjust the width guides until they touch the edges of the paper. 5. When prompted, select an option: − to confirm the paper type and size, touch confirm . − to select a new paper size, touch size . To select a new paper ty...

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    Paper and media 70 workcentre 7800 series multifunction printer user guide loading gloss paper in tray 5 (bypass tray) 1. Remove all other paper from the tray before loading gloss paper. 2. Load only the amount of paper you plan to use. 3. Load the paper with the glossy side or print side down. 4. V...

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    Workcentre 7800 series multifunction printer 71 user guide this chapter includes: • printing overview ................................................................................................................................................................. 72 • selecting printing options .......

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    Printing 72 workcentre 7800 series multifunction printer user guide printing overview before printing, your computer and the printer must be plugged in, turned on, and connected to an active network. Make sure that you have the correct print driver software installed on your computer. For details, s...

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    Printing workcentre 7800 series multifunction printer 73 user guide selecting printing options this section includes: • print driver help .....................................................................................................................................................................

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    Printing 74 workcentre 7800 series multifunction printer user guide windows printing options setting default printing options for windows when you print from any software application, the printer uses the print job settings specified in the printing preferences window. You can specify your most comm...

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    Printing workcentre 7800 series multifunction printer 75 user guide selecting finishing options for windows if your printer has a finisher installed, you can select finishing options in the properties window of the print driver. Note: not all options listed are supported on all printers. Some option...

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    Printing 76 workcentre 7800 series multifunction printer user guide 3. Select xerox ® features from the copies & pages menu. 4. Select the desired printing options from the drop-down lists. 5. Click print to send the job to the printer. Selecting finishing options for macintosh if your printer has a...

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    Printing workcentre 7800 series multifunction printer 77 user guide managing jobs this section includes: • managing jobs at the control panel ........................................................................................................................... 77 • managing secure and held prin...

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    Printing 78 workcentre 7800 series multifunction printer user guide to delete a job: 1. At the control panel, press the job status button. 2. From any of the job type tabs, touch the job. 3. Touch delete . Notes: • the system administrator can restrict users from deleting jobs. If a system administr...

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    Printing workcentre 7800 series multifunction printer 79 user guide managing jobs in centreware internet services you can view a list of active jobs and delete print jobs from the active jobs list in centreware internet services. You can also print, copy, move, or delete saved jobs. For details, see...

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    Printing 80 workcentre 7800 series multifunction printer user guide printing features this section includes: • printing on both sides of the paper ............................................................................................................................. 80 • selecting paper option...

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    Printing workcentre 7800 series multifunction printer 81 user guide 2-sided page layout options you can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. Portrait landscape portrait 2-sided pr...

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    Printing 82 workcentre 7800 series multifunction printer user guide printing booklets with 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and print...

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    Printing workcentre 7800 series multifunction printer 83 user guide the two remaining tabs provide additional ways of adjusting the colors for more specific color requirements. The color by words tab provides a three-step process for defining custom color correction. By making a selection from each ...

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    Printing 84 workcentre 7800 series multifunction printer user guide • paper displays the default size, color, and type of paper selected in use job settings. Click the down arrow to the right of the paper field to select a different paper size, color, or type. • job setting displays the attributes o...

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    Printing workcentre 7800 series multifunction printer 85 user guide scaling you can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In windows, the scale options are located in the print driver on the printing options tab. 50% 100% 200% to access the scale op...

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    Printing 86 workcentre 7800 series multifunction printer user guide printing watermarks a watermark is special purpose text that can be printed across one or more pages. For example, you can add a word like copy, draft, or confidential as a watermark instead of stamping it on a document before distr...

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    Printing workcentre 7800 series multifunction printer 87 user guide 4. Click pages , then select the pages on which to print the watermark: − print on all pages prints the watermark on all pages of your document. − print on page 1 only prints the watermark only on the first page of the document. 5. ...

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    Printing 88 workcentre 7800 series multifunction printer user guide selecting job completion notification for windows you can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed. No...

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    Printing workcentre 7800 series multifunction printer 89 user guide printing special job types this section includes: • secure print ..........................................................................................................................................................................

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    Printing 90 workcentre 7800 series multifunction printer user guide 9. Select an output destination. 10. Select another tab or click ok . 11. To send the job to the printer, in the print window, select the number of copies to print, then click ok or print . Releasing a secure print 1. At the control...

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    Printing workcentre 7800 series multifunction printer 91 user guide 9. After reviewing the copy, use the printer control panel to print or delete the remaining copies. Note: you can use sample set as a part of the earth smart settings. In earth smart settings, set sample set as your default job type...

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    Printing 92 workcentre 7800 series multifunction printer user guide sending a public saved job 1. On the printing options tab, from the job type list, select saved job . 2. In the saved job window, for job name, do one of the following: − type a name for the job. − click the arrow to the right of th...

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    Printing workcentre 7800 series multifunction printer 93 user guide sending a private saved job 1. On the printing options tab, from the job type list, select saved job . 2. In the saved job window, for job name, do one of the following: − type a name for the job. − click the arrow to the right of t...

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    Printing 94 workcentre 7800 series multifunction printer user guide held print jobs jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds. If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release...

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    Printing workcentre 7800 series multifunction printer 95 user guide print from print from allows printing of documents stored on the printer, on a computer on a network, or on a usb flash drive. Printing from a usb flash drive you can print .Pdf , .Tiff , and .Xps files directly from a usb flash dri...

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    Printing 96 workcentre 7800 series multifunction printer user guide printing from mailbox print from mailbox allows you to print a file that is stored in a folder on the printer hard drive. To print from a mailbox: 1. At the control panel, press the services button, then touch print from . 2. Select...

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    Workcentre 7800 series multifunction printer 97 user guide this chapter includes: • basic copying ........................................................................................................................................................................ 98 • selecting copy settings .......

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    Copying 98 workcentre 7800 series multifunction printer user guide basic copying 1. To clear previous settings, press the yellow clear all button on the control panel. 2. Load your original documents: − use the document glass for single pages or paper that cannot be fed using the document feeder. Pl...

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    Copying workcentre 7800 series multifunction printer 99 user guide document feeder insert originals face up, with page one on top. • the confirmation indicator illuminates when you load the originals correctly. • adjust the paper guides so they fit against the originals. • the document feeder automa...

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    Copying 100 workcentre 7800 series multifunction printer user guide selecting copy settings this section includes: • basic settings ....................................................................................................................................................................... ...

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    Copying workcentre 7800 series multifunction printer 101 user guide basic settings this section includes: • selecting color or black and white copies ............................................................................................................. 101 • reducing or enlarging the image .....

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    Copying 102 workcentre 7800 series multifunction printer user guide − to reduce or enlarge proportionally, touch reduce/enlarge , then touch proportional % . • to reduce or enlarge the percentage incrementally, touch plus (+) or minus (-) . • to reduce or enlarge the percentage using the alphanumeri...

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    Copying workcentre 7800 series multifunction printer 103 user guide − 2->2 sided scans both sides of the originals and produces 2-sided copies. To rotate the second sides, touch rotate side 2 . − 2->1 sided scans both sides of the originals and produces 1-sided copies. 3. Press the green start butto...

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    Copying 104 workcentre 7800 series multifunction printer user guide image-quality settings this section includes: • specifying the original type ......................................................................................................................................... 104 • adjusting b...

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    Copying workcentre 7800 series multifunction printer 105 user guide 3. Under background suppression, touch auto suppression . 4. Touch ok . Adjusting the contrast contrast is the relative difference between light and dark areas in an image. To increase or reduce the contrast of the copies: 1. Press ...

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    Copying 106 workcentre 7800 series multifunction printer user guide adjusting the color balance if you have a color original, you can adjust the balance of the printing colors between cyan, magenta, yellow, and black before printing your copy. To adjust the color balance: 1. Press the services home ...

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    Copying workcentre 7800 series multifunction printer 107 user guide layout settings this section includes: • specifying the orientation of the original .............................................................................................................. 107 • specifying the size of the orig...

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    Copying 108 workcentre 7800 series multifunction printer user guide selecting book copying when copying a book, magazine, or other bound document, you can copy either the left or right page onto a single sheet of paper. You can copy both the left and right pages onto two sheets of paper, or as a sin...

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    Copying workcentre 7800 series multifunction printer 109 user guide erasing the edges of copies you can erase content from the edges of your copies by specifying the amount to erase on the right, left, top, and bottom edges. To erase edges on copies: 1. Press the services home button, then touch cop...

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    Copying 110 workcentre 7800 series multifunction printer user guide output format settings this section includes: • creating a booklet ............................................................................................................................................................. 110 • i...

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    Copying workcentre 7800 series multifunction printer 111 user guide including covers you can print the first and last pages of your copy job on different paper, such as colored or heavyweight paper. The printer selects the paper from a different tray. The covers can be blank or printed. Note: the pa...

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    Copying 112 workcentre 7800 series multifunction printer user guide 5. Under start chapter, select an option: − on right page specifies the front side of the paper. − on left page specifies the back side of the paper. 6. Touch add . That page is added to the list on the right side of the screen. 7. ...

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    Copying workcentre 7800 series multifunction printer 113 user guide 1. Press the services home button, then touch copy . Note: if the paper supply is set to auto select, exception pages are unavailable. 2. Under paper supply, touch the tray containing the paper for the body pages of the job. 3. Touc...

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    Copying 114 workcentre 7800 series multifunction printer user guide 1. Press the services home button, then touch copy . 2. Touch the output format tab, then touch annotations . 3. To insert page numbers: a. On the annotation screen, touch page numbers > on . B. Touch apply to , then select an optio...

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    Copying workcentre 7800 series multifunction printer 115 user guide g. To change the text formatting, touch format & style , choose the desired settings, then touch ok . 7. Touch ok . Adding transparency separators you can add blank sheets of paper between each printed transparency. The size and ori...

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    Copying 116 workcentre 7800 series multifunction printer user guide 1. Press the services home button, then touch copy . 2. Touch the output format tab, then touch page layout > repeat image . 3. Specify the number of images to print on the page: − preset buttons repeat the image two, four, six, or ...

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    Copying workcentre 7800 series multifunction printer 117 user guide id card copying this section includes: • copying an id card........................................................................................................................................................... 117 • selecting c...

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    Copying 118 workcentre 7800 series multifunction printer user guide selecting color or black and white copies if the original document contains color, you can create color or black and white copies. To select the output color: 1. Press the services home button, then touch id card copy . 2. Touch the...

  • Page 119

    Copying workcentre 7800 series multifunction printer 119 user guide selecting the paper tray select a paper tray loaded with the desired paper to make copies on letterhead, colored paper, transparencies, or different paper sizes. To select the tray to use for id card copies: 1. Press the services ho...

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    Copying 120 workcentre 7800 series multifunction printer user guide automatically suppressing background variation when scanning originals printed on thin paper, text or images printed on one side of the paper can be seen on the other side. Use the auto suppression setting to reduce the sensitivity ...

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    Copying workcentre 7800 series multifunction printer 121 user guide advanced copying this section includes: • building a copy job ........................................................................................................................................................... 121 • printing...

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    Copying 122 workcentre 7800 series multifunction printer user guide printing a sample copy you can print a test copy of a complex copy job, before printing multiple copies. This feature prints a single copy and holds the remaining copies. After you inspect the sample, you can print or cancel the rem...

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    Workcentre 7800 series multifunction printer 123 user guide this chapter includes: • basic scanning .................................................................................................................................................................... 124 • scanning to a folder ...........

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    Scanning 124 workcentre 7800 series multifunction printer user guide basic scanning the scanning feature provides several methods for scanning and storing an original document. The scanning procedure using your printer differs from that of desktop scanners. The printer is connected typically to a ne...

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    Scanning workcentre 7800 series multifunction printer 125 user guide document glass • lift the document feeder cover and place the first page face down in the upper left corner of the document glass. • align the originals to the matching paper size printed on the edge of the glass. • the document gl...

  • Page 126

    Scanning 126 workcentre 7800 series multifunction printer user guide scanning to a folder this section includes: • scanning to the public folder ....................................................................................................................................... 126 • scanning to a...

  • Page 127

    Scanning workcentre 7800 series multifunction printer 127 user guide scanning to a private folder the system administrator creates private folders on the printer. Private folders can require a password. You can use centreware internet services to create your own private folders. For details, see cre...

  • Page 128

    Scanning 128 workcentre 7800 series multifunction printer user guide retrieving scan files to retrieve your scanned images, use centreware internet services to copy the scan files from the printer to your computer. To retrieve your scan files: 1. At your computer, open a web browser, in the address ...

  • Page 129

    Scanning workcentre 7800 series multifunction printer 129 user guide scanning to network file repositories this section includes: • scanning to a predefined network file repository ............................................................................................. 129 • adding a scan desti...

  • Page 130

    Scanning 130 workcentre 7800 series multifunction printer user guide adding a scan destination 1. At your computer, open a web browser, in the address field, type the ip address of the printer, then press enter or return . 2. Click the scan tab. 3. In the display area, select templates . 4. Under te...

  • Page 131

    Scanning workcentre 7800 series multifunction printer 131 user guide scanning to your home directory the scan to home feature allows you to scan an image to your home directory. Note: to use the scan to home function, you must log in with a valid user name and passcode. For details, see logging in o...

  • Page 132

    Scanning 132 workcentre 7800 series multifunction printer user guide setting scan options this section includes: • changing the basic scan settings .............................................................................................................................. 132 • selecting advanced ...

  • Page 133

    Scanning workcentre 7800 series multifunction printer 133 user guide 3. To adjust brightness, sharpness, and saturation: a. Touch image options . B. On the image options screen, adjust the sliders as needed: • lighten/darken lightens or darkens the image. • sharpness sharpens or softens the image. •...

  • Page 134

    Scanning 134 workcentre 7800 series multifunction printer user guide selecting layout adjustments layout adjustments provide additional settings for the size and orientation of the original, and erasing the edges. To select layout adjustments: 1. Press the services home button, then touch workflow s...

  • Page 135

    Scanning workcentre 7800 series multifunction printer 135 user guide selecting filing options filing options provide additional settings for naming images, selecting image formats, and selecting behavior when a file name exists. To select filing options: 1. Press the services home button, then touch...

  • Page 136

    Scanning 136 workcentre 7800 series multifunction printer user guide building a scan job use this feature to combine an assorted group of originals for assembly into a single scan job. To build a scan job: 1. Press the services home button, then touch workflow scanning . 2. Touch the job assembly ta...

  • Page 137

    Scanning workcentre 7800 series multifunction printer 137 user guide scanning to a usb flash drive 1. Load the original on the document glass or in the document feeder. 2. Insert your usb flash drive in the usb port on the printer control panel. Note: if the usb flash drive is already in the usb mem...

  • Page 138

    Scanning 138 workcentre 7800 series multifunction printer user guide scanning to an email address this section includes: • sending a scanned image to an email address ................................................................................................... 138 • setting email options ........

  • Page 139

    Scanning workcentre 7800 series multifunction printer 139 user guide setting email options you can change the following email settings: • file name • file format • message • reply to to change the email options: 1. Load the original on the document glass or in the document feeder. 2. Press the servi...

  • Page 140

    Scanning 140 workcentre 7800 series multifunction printer user guide scanning to a destination this section includes: • sending a scanned image to a destination .......................................................................................................... 140 use scan to destination to s...

  • Page 141

    Workcentre 7800 series multifunction printer 141 user guide this chapter includes: • basic faxing .......................................................................................................................................................................... 142 • sending an embedded fax ....

  • Page 142

    Faxing 142 workcentre 7800 series multifunction printer user guide basic faxing you can send a fax in one of four ways: • fax , or embedded fax, scans the document and sends it directly to a fax machine. • server fax scans the document and sends it to a fax server, which transmits the document to a ...

  • Page 143

    Faxing workcentre 7800 series multifunction printer 143 user guide document glass • lift the document feeder cover and place the first page face down in the upper left corner of the document glass. • align the originals to the matching paper size printed on the edge of the glass. • the document glas...

  • Page 144

    Faxing 144 workcentre 7800 series multifunction printer user guide sending an embedded fax 1. Load the original document in the document feeder or on the document glass. 2. Press the services home button, then touch fax . 3. To address the fax, touch one or more options: − the enter number and press...

  • Page 145

    Faxing workcentre 7800 series multifunction printer 145 user guide 7. Touch resolution and select an option. 8. Select more options as needed. For details, see selecting fax options on page 146. 9. Press the green start button. The printer scans the pages and transmits the document when all pages ha...

  • Page 146

    Faxing 146 workcentre 7800 series multifunction printer user guide selecting fax options this section includes: • adjusting brightness and sharpness ......................................................................................................................... 146 • automatically suppressi...

  • Page 147

    Faxing workcentre 7800 series multifunction printer 147 user guide 3. Under background suppression, touch auto suppression . 4. Touch ok . Adjusting the contrast contrast is the relative difference between light and dark areas in an image. To adjust the contrast: 1. Press the services home button, t...

  • Page 148

    Faxing 148 workcentre 7800 series multifunction printer user guide setting up book faxing you can determine the method used for scanning images in a book. To select book faxing: 1. Press the services home button, then touch fax . 2. Touch the layout adjustment tab, then touch book faxing . 3. Touch ...

  • Page 149

    Faxing workcentre 7800 series multifunction printer 149 user guide sending a delayed fax you can set a time in the future for the printer to send your fax job. The delay can range from 15 minutes through 24 hours. Note: before using this feature, set the printer to the current time. To specify the t...

  • Page 150

    Faxing 150 workcentre 7800 series multifunction printer user guide storing a fax in a local mailbox the system administrator must create a mailbox before you can use this feature. For details, see the system administrator guide at www.Xerox.Com/office/wc780xdocs . To store a fax in a local mailbox: ...

  • Page 151

    Faxing workcentre 7800 series multifunction printer 151 user guide storing a fax for local or remote polling turn on secure or non-secure local polling to make fax documents stored on one printer available for remote polling by other printers. When secure local polling is on, you create a list of fa...

  • Page 152

    Faxing 152 workcentre 7800 series multifunction printer user guide polling a remote fax if remote polling is turned on, you can retrieve documents that were stored using local polling on another fax machine. Note: if local polling is turned on, remote polling is not available. To turn off local poll...

  • Page 153

    Faxing workcentre 7800 series multifunction printer 153 user guide 3. Touch the job assembly tab, then touch build job > on . 4. Touch options . A. Select or clear the display this window between segments check box. B. Select or clear the turn build job off after job is submitted check box. 5. Progr...

  • Page 154

    Faxing 154 workcentre 7800 series multifunction printer user guide sending a server fax if a fax server is connected to the network, you can send a document to a fax machine without requiring a dedicated telephone line. When using the server fax, a document is scanned and sent to a fax repository on...

  • Page 155

    Faxing workcentre 7800 series multifunction printer 155 user guide selecting server fax options this section includes: • adjusting brightness ......................................................................................................................................................... 155 ...

  • Page 156

    Faxing 156 workcentre 7800 series multifunction printer user guide 4. Touch ok . Specifying the orientation of the original 1. Touch the layout adjustment tab, then touch original orientation . 2. On the original orientation screen, touch the desired orientation: − upright images and sideways images...

  • Page 157

    Faxing workcentre 7800 series multifunction printer 157 user guide building a fax job for details, see building a fax job on page 152..

  • Page 158

    Faxing 158 workcentre 7800 series multifunction printer user guide sending an internet fax if an smtp (email) server is connected to the network, a document can be sent to an email address. This feature eliminates the need for a dedicated telephone line and the associated service costs. When sending...

  • Page 159

    Faxing workcentre 7800 series multifunction printer 159 user guide 6. Adjust fax options as needed. 7. Press the green start button. The printer scans the pages and sends the document as an email attachment in .Pdf or .Tiff file format, when all pages have been scanned..

  • Page 160

    Faxing 160 workcentre 7800 series multifunction printer user guide selecting internet fax options this section includes: • adjusting brightness and sharpness ......................................................................................................................... 160 • automatically ...

  • Page 161

    Faxing workcentre 7800 series multifunction printer 161 user guide adjusting the contrast contrast is the relative difference between light and dark areas in an image. To adjust the contrast: 1. Touch the services home button, then touch internet fax . 2. Touch the advanced settings tab, then touch ...

  • Page 162

    Faxing 162 workcentre 7800 series multifunction printer user guide specifying the orientation of the original 1. Touch the services home button, then touch internet fax . 2. Touch the layout adjustment tab, then touch original orientation . 3. On the original orientation screen, touch the desired or...

  • Page 163

    Faxing workcentre 7800 series multifunction printer 163 user guide printing an acknowledgment report if the status of each recipient is known, you can print a delivery status report. The printer waits for a delivery receipt from each recipient, then prints the report. Note: the report could be delay...

  • Page 164

    Faxing 164 workcentre 7800 series multifunction printer user guide sending a lan fax local area network (lan) fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line. The fax window allows you to enter recipients, create a cover page with notes, and...

  • Page 165

    Faxing workcentre 7800 series multifunction printer 165 user guide using the address book this section includes: • adding an individual entry to the device address book ................................................................................... 165 • editing an individual address book entry ...

  • Page 166

    Faxing 166 workcentre 7800 series multifunction printer user guide 5. To add name and company information for the new entry, to the right of the contact field, touch the i button. A. Enter a name into the first name, last name, or company field, then touch ok . Note: the first entry into one of the ...

  • Page 167

    Faxing workcentre 7800 series multifunction printer 167 user guide editing an individual address book entry 1. Press the services home button, then touch email . 2. Touch address book . 3. Under names, touch a contact name. 4. Touch details . 5. To change the display name of the contact, touch the i...

  • Page 169

    Workcentre 7800 series multifunction printer 169 user guide this chapter includes: • general precautions .......................................................................................................................................................... 170 • cleaning the printer ................

  • Page 170

    Maintenance 170 workcentre 7800 series multifunction printer user guide general precautions caution: when cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as directed in this ...

  • Page 171

    Maintenance workcentre 7800 series multifunction printer 171 user guide cleaning the printer this section includes: • cleaning the document glass and document cover ......................................................................................... 171 • cleaning the document feed rollers .......

  • Page 172

    Maintenance 172 workcentre 7800 series multifunction printer user guide cleaning the document feed rollers dirt on the document feed rollers can cause paper jams or deteriorate print quality. For best performance, clean the document feed rollers once a month. 1. Lift the lever and open the top cover...

  • Page 173

    Maintenance workcentre 7800 series multifunction printer 173 user guide cleaning the second-side scanning lens assembly the second-side scanning lens assembly allows you to make 2-sided scans and copies with a single pass of the original. If your model includes a second-side scanning lens assembly, ...

  • Page 174

    Maintenance 174 workcentre 7800 series multifunction printer user guide 3. Using a soft cloth moistened with water, wipe the mirrored glass, metal strip, both sides of the white-plastic strip, and the rollers. If dirt is difficult to remove, moisten a soft cloth with a small amount of neutral deterg...

  • Page 175

    Maintenance workcentre 7800 series multifunction printer 175 user guide cleaning the printer exterior regular cleaning keeps the touch screen and control panel free from dust and dirt. To clean the printer exterior: 1. To avoid activating buttons and menus, press the energy saver button. 2. To remov...

  • Page 176

    Maintenance 176 workcentre 7800 series multifunction printer user guide cleaning the printer interior cleaning the printhead lenses the printer is constructed with four printhead lenses. Clean all lenses as described in the following procedure. Caution: do not perform this procedure when the printer...

  • Page 177

    Maintenance workcentre 7800 series multifunction printer 177 user guide 4. Each of the four printheads has its own cleaning tool. Slowly pull the printhead lens cleaner out until the three dots are visible. Note: the printhead lens cleaner does not detach from the printer. 5. Slowly push the printhe...

  • Page 178

    Maintenance 178 workcentre 7800 series multifunction printer user guide routine maintenance this section includes: • replacing the toner cartridges ................................................................................................................................... 179 • replacing the ...

  • Page 179

    Maintenance workcentre 7800 series multifunction printer 179 user guide replacing the toner cartridges a message appears on the control panel when a toner cartridge must be replaced. Caution: do not perform this procedure when the printer is copying or printing. 1. Open the front cover of the printe...

  • Page 180

    Maintenance 180 workcentre 7800 series multifunction printer user guide 4. Hold the new toner cartridge with the arrow facing up, then push the cartridge in slowly until it stops. 5. Push gently on the toner cartridge to ensure that it is seated. 6. Close the printer front cover. Replacing the waste...

  • Page 181

    Maintenance workcentre 7800 series multifunction printer 181 user guide 1. Open the front cover of the printer. 2. Remove the new waste toner container from the packaging. Retain the packaging. 3. Pull the used waste toner container out slowly while supporting it with your other hand. 4. Place the u...

  • Page 182

    Maintenance 182 workcentre 7800 series multifunction printer user guide 5. Place the used waste toner container in the empty box. 6. Hold the left side of the new waste toner container and slide it into the printer until it clicks. 7. Clean the printhead lenses. For details, see cleaning the printhe...

  • Page 183

    Maintenance workcentre 7800 series multifunction printer 183 user guide replacing the drum cartridges a message appears on the control panel when a drum cartridge must be replaced. Caution: do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting. Do not touch or scr...

  • Page 184

    Maintenance 184 workcentre 7800 series multifunction printer user guide 3. Remove the packing material from the end of the new drum cartridge. 4. Rest the new cartridge, along with its black plastic protective shield, in the cartridge slot. Make sure to load the cartridge in the direction of the arr...

  • Page 185

    Maintenance workcentre 7800 series multifunction printer 185 user guide 11. Close the drum cartridge cover. 12. Turn the orange lever to the right to return it to the locked position. 13. Close the printer front cover. 14. Dispose of the protective shield and tape as normal office waste..

  • Page 186

    Maintenance 186 workcentre 7800 series multifunction printer user guide replacing the transfer belt cleaner a message appears on the control panel when the transfer belt cleaner must be replaced. Caution: do not perform this procedure when the printer is copying or printing. 1. Open the front cover ...

  • Page 187

    Maintenance workcentre 7800 series multifunction printer 187 user guide 5. Remove the new transfer belt cleaner from the packaging. Retain the packaging. 6. Place the used transfer belt cleaner in the plastic bag. 7. Remove the protective cover from the new transfer belt cleaner. Caution: do not tou...

  • Page 188

    Maintenance 188 workcentre 7800 series multifunction printer user guide 10. Turn the orange lever to the left to lock the belt cleaner. 11. Close the printer front cover. Replacing the second bias transfer roller 1. A message appears on the control panel when the second bias transfer roller must be ...

  • Page 189

    Maintenance workcentre 7800 series multifunction printer 189 user guide 4. Remove the new transfer roller from the packaging. Retain the packaging. 5. Push the orange lever in the direction shown. 6. Lift the used transfer roller out of the printer. Note: do not touch any toner adhering to the trans...

  • Page 190

    Maintenance 190 workcentre 7800 series multifunction printer user guide 8. Place the new transfer roller in the printer as shown. Press down until the transfer roller clicks into place. 9. Remove the protective cover from the transfer roller. 10. Close cover a. Resetting supply life counters you mus...

  • Page 191

    Maintenance workcentre 7800 series multifunction printer 191 user guide replacing staple cartridges this section includes: • replacing staples in the integrated finisher ......................................................................................................... 191 • replacing staples ...

  • Page 192

    Maintenance 192 workcentre 7800 series multifunction printer user guide 5. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). 6. To insert the staple cartridge into the integrated finisher, grip the cartridge by the orange hand...

  • Page 193

    Maintenance workcentre 7800 series multifunction printer 193 user guide replacing staples in the main stapler of the office finisher lx warning: do not perform this procedure while the printer is copying or printing. 1. Open the finisher door as shown. 2. Reach into the finisher cabinet and pull the...

  • Page 194

    Maintenance 194 workcentre 7800 series multifunction printer user guide 7. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). 8. Grip the staple cartridge by the orange handle and insert it into the stapler until it clicks to l...

  • Page 195

    Maintenance workcentre 7800 series multifunction printer 195 user guide replacing staples in the booklet maker of the office finisher lx warning: do not perform this procedure while the printer is copying or printing. 1. Open the finisher side cover. 2. If the staple cartridges are not visible, grip...

  • Page 196

    Maintenance 196 workcentre 7800 series multifunction printer user guide 4. Hold the tabs on both sides of the new staple cartridge and insert it into the original position in the finisher. Note: if you have trouble inserting the cartridge, make sure the staples are positioned correctly in the cartri...

  • Page 197

    Maintenance workcentre 7800 series multifunction printer 197 user guide 3. Grip the staple cartridge by the orange tabs and pull it firmly toward you to remove it. Check inside the finisher for any loose staples and remove them. 4. Pinch both sides of the staple case (1) and remove the staple case f...

  • Page 198

    Maintenance 198 workcentre 7800 series multifunction printer user guide replacing staples in the booklet maker of the professional finisher 1. Open the front door of the finisher. 2. While squeezing orange levers r2 and r3 together (1), pull the staple cartridge unit out of the finisher until it sto...

  • Page 199

    Maintenance workcentre 7800 series multifunction printer 199 user guide 5. Lift the staple cartridge out of the staple cartridge unit. 6. Push the staple cartridge into the staple cartridge unit. 7. If you find no jammed staples, repeat the preceding steps for the other staple cartridge. 8. Return t...

  • Page 200

    Maintenance 200 workcentre 7800 series multifunction printer user guide emptying the hole punch waste container this section includes: • emptying the hole punch waste container in the office finisher lx ......................................................... 200 • emptying the hole punch waste con...

  • Page 201

    Maintenance workcentre 7800 series multifunction printer 201 user guide 4. Insert the container and slide it all the way into the finisher. 5. Close the finisher front transport cover, then close the top cover. Emptying the hole punch waste container in the professional finisher warning: do not perf...

  • Page 202

    Maintenance 202 workcentre 7800 series multifunction printer user guide 3. Empty the container. 4. Insert the container all the way into the finisher. 5. Close the finisher front door..

  • Page 203

    Maintenance workcentre 7800 series multifunction printer 203 user guide billing and usage information billing and printer usage information appears on the billing information screen. The impression counts shown are used for billing. To view billing and usage information: 1. At the printer control pa...

  • Page 204

    Maintenance 204 workcentre 7800 series multifunction printer user guide ordering supplies this section includes: • locating the serial number ........................................................................................................................................... 204 • consumables ...

  • Page 205

    Maintenance workcentre 7800 series multifunction printer 205 user guide other supplies other supplies are items required for options on certain printer configurations or accessories but are not required for daily use. Other supplies for this printer include the following: • staple cartridge for the ...

  • Page 206

    Maintenance 206 workcentre 7800 series multifunction printer user guide viewing printer supply status you can check the status of printer supplies at any time. 1. To view basic information about toner cartridges, press the machine status button, then touch the supplies tab. 2. To view details about ...

  • Page 207

    Maintenance workcentre 7800 series multifunction printer 207 user guide moving the printer • always turn off the printer and wait for the printer to shut down. To turn off the printer, verify that there are no jobs in the queue, then turn off the secondary power switch first. Wait 10 seconds after t...

  • Page 209

    Workcentre 7800 series multifunction printer 209 user guide this chapter includes: • general troubleshooting ................................................................................................................................................ 210 • jams ......................................

  • Page 210

    Troubleshooting 210 workcentre 7800 series multifunction printer user guide general troubleshooting this section includes: • printer has two power switches .................................................................................................................................. 210 • restart...

  • Page 211

    Troubleshooting workcentre 7800 series multifunction printer 211 user guide restarting the printer 1. Locate the two power switches. 2. Turn off the switch on the top of the printer. A message appears on the control panel that warns that the printer is turning off. 3. If the printer turns off, then ...

  • Page 212

    Troubleshooting 212 workcentre 7800 series multifunction printer user guide printing takes too long probable causes solutions the printer is set to print on a paper type that requires slower printing. Certain paper types, like heavyweight paper and transparencies, take more time to print. Ensure tha...

  • Page 213

    Troubleshooting workcentre 7800 series multifunction printer 213 user guide incorrect network settings. To reset network settings: 1. At the printer control panel, press the machine status button. 2. Touch tools > network settings > tcp/ip settings . Note: if this feature does not appear, log in as ...

  • Page 214

    Troubleshooting 214 workcentre 7800 series multifunction printer user guide automatic 2-sided printing problems probable causes solutions unsupported or incorrect paper. Ensure that you are using the correct paper. Do not use transparencies, envelopes, labels, or reloaded paper for automatic 2-sided...

  • Page 215

    Troubleshooting workcentre 7800 series multifunction printer 215 user guide probable causes solutions the time zone, date, or time is set incorrectly. Set the time zone, date, and time manually: 1. At the printer control panel, press the machine status button, then touch the tools tab. 2. Touch devi...

  • Page 216

    Troubleshooting 216 workcentre 7800 series multifunction printer user guide jams this section includes: • clearing paper jams ......................................................................................................................................................... 217 • clearing jams ...

  • Page 217

    Troubleshooting workcentre 7800 series multifunction printer 217 user guide clearing paper jams this section includes: • clearing jams at trays 1–4 ........................................................................................................................................... 217 • cleari...

  • Page 218

    Troubleshooting 218 workcentre 7800 series multifunction printer user guide 3. Remove the paper from the tray. 4. If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper. 5. Reload the tray with undamaged paper, then push the tray in until it stops. Pap...

  • Page 219

    Troubleshooting workcentre 7800 series multifunction printer 219 user guide clearing jams at tray 5 (bypass tray) 1. Remove the jammed paper from the tray. Make sure the paper feed entrance where the tray connects to the printer is clear. 2. If the paper is torn, check inside the printer for torn pi...

  • Page 220

    Troubleshooting 220 workcentre 7800 series multifunction printer user guide clearing jams at door a 1. Remove paper from the left tray, then fold up the tray. 2. Open tray 5 as shown (1). 3. While lifting the release lever (2), open door a as shown (3). Warning: the area around the fuser can be hot....

  • Page 221

    Troubleshooting workcentre 7800 series multifunction printer 221 user guide 4. Remove the jammed paper. 5. If paper is jammed at the exit to the output tray, remove the paper by carefully pulling it straight out in the direction shown. Note: toner can adhere to the transfer roller. This does not aff...

  • Page 222

    Troubleshooting 222 workcentre 7800 series multifunction printer user guide 7. Remove the paper as shown. Note: if the paper is torn, remove all torn pieces from the printer. If the paper is jammed at the bottom entry of the fuser, remove it as shown. 8. Return the green lever a1 to its normal posit...

  • Page 223

    Troubleshooting workcentre 7800 series multifunction printer 223 user guide 9. Close door a, then close tray 5. Clearing jams at door b 1. Open tray 5 as shown (1). 2. While lifting the release lever (2), open door b as shown (3). 3. Remove the jammed paper as shown. Note: if the paper is torn, remo...

  • Page 224

    Troubleshooting 224 workcentre 7800 series multifunction printer user guide clearing jams at door c 1. Pull the release lever and open door c. 2. Remove the jammed paper as shown. Note: if the paper is torn, remove all torn pieces from the printer. 3. For paper jammed in the upper position, look ins...

  • Page 225

    Troubleshooting workcentre 7800 series multifunction printer 225 user guide clearing jams at door d 1. Remove paper from the left tray, then fold up the tray. 2. Open tray 5 as shown (1). 3. While lifting the release lever (2), open the top left cover a as shown (3). Warning: the area around the fus...

  • Page 226

    Troubleshooting 226 workcentre 7800 series multifunction printer user guide 4. Open the left tray as shown. 5. Lift the lever up to open door d. 6. Remove the jammed paper as shown. Note: if the paper is torn, remove all torn pieces from the printer. 7. Close door d. 8. Close door a, then close tray...

  • Page 227

    Troubleshooting workcentre 7800 series multifunction printer 227 user guide clearing jams in the document feeder 1. Lift the lever and open the top cover of the document feeder as shown. 2. If the original is not caught in the entry to the document feeder, pull it straight out in the direction shown...

  • Page 228

    Troubleshooting 228 workcentre 7800 series multifunction printer user guide 4. If the message instructs you to open the inner cover, lift the lever with the green tab to open the inner cover. 5. Turn the green wheel in the direction shown to move the original out of the feeder. Carefully remove the ...

  • Page 229

    Troubleshooting workcentre 7800 series multifunction printer 229 user guide clearing jams in the integrated finisher 1. Locate the integrated finisher mounted beneath the scanner and control panel. 2. Open the top cover of the finisher (1). 3. Turn the green knob in the direction shown to remove the...

  • Page 230

    Troubleshooting 230 workcentre 7800 series multifunction printer user guide 3. Remove the jammed paper. Note: if the paper is torn, remove all torn pieces from the finisher. 4. Close the top cover of the finisher. Clearing jams in the office finisher lx transport 1. Lift the handle of the center tra...

  • Page 231

    Troubleshooting workcentre 7800 series multifunction printer 231 user guide clearing jams in the professional finisher clearing jams in the center tray 1. If the paper is jammed at the exit to the center output tray, pull the paper in the direction shown. 2. Open, then close, the finisher transport ...

  • Page 232

    Troubleshooting 232 workcentre 7800 series multifunction printer user guide 2. Remove the jammed paper. Note: if the paper is torn, remove all torn pieces from the finisher. 3. If no paper is visible, turn green knob 1 in the direction shown and carefully pull out the jammed paper. 4. Close the fini...

  • Page 233

    Troubleshooting workcentre 7800 series multifunction printer 233 user guide clearing jams at 2a in the finisher 1. If the paper is visible at the output tray exit, remove the paper by pulling it in the direction shown. 2. Open the front door of the finisher. 3. Move green lever 2a to the right. 4. R...

  • Page 234

    Troubleshooting 234 workcentre 7800 series multifunction printer user guide 5. If the paper is inaccessible or if the control panel displays a message to do so, turn knob 2c in the direction shown to release the paper. 6. Carefully remove the paper. Note: if the paper is torn, remove all torn pieces...

  • Page 235

    Troubleshooting workcentre 7800 series multifunction printer 235 user guide clearing jams at 2b in the finisher 1. Open the front door of the finisher. 2. Move green lever 2b to the right. 3. Remove the jammed paper. 4. If the paper is inaccessible or if the control panel displays a message to do so...

  • Page 236

    Troubleshooting 236 workcentre 7800 series multifunction printer user guide 6. Return lever 2b to its original position. 7. Close the front door of the finisher. Clearing jams at 3 in the finisher 1. Open the front door of the finisher. 2. Pull down green lever 3. 3. Carefully remove the jammed pape...

  • Page 237

    Troubleshooting workcentre 7800 series multifunction printer 237 user guide clearing jams at 4a in the finisher 1. Open the front door of the finisher. 2. Using the green handle, pull out unit 4 until it stops. 3. Turn green knob 4a in the direction shown to release the jammed paper. 4. Carefully re...

  • Page 238

    Troubleshooting 238 workcentre 7800 series multifunction printer user guide clearing jams at 4b in the finisher 1. Open the front door of the finisher. 2. Move green lever 4b to the left. 3. If paper is visible, remove the jammed paper by pulling in the direction shown. 4. Using the green handle, pu...

  • Page 239

    Troubleshooting workcentre 7800 series multifunction printer 239 user guide 5. Turn green knob 4a in the direction shown to release the jammed paper. 6. Carefully remove the paper from the upper left side and from inside the unit. Note: if the paper is torn, remove all torn pieces from the finisher....

  • Page 240

    Troubleshooting 240 workcentre 7800 series multifunction printer user guide clearing jams in the booklet tray 1. Open the front door of the finisher. 2. Turn green knob 4a in the direction shown to release the jammed paper. 3. Remove the jammed paper by pulling in the direction shown. Note: if the p...

  • Page 241

    Troubleshooting workcentre 7800 series multifunction printer 241 user guide minimizing paper jams the printer is designed to function with minimal paper jams using xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the pa...

  • Page 242

    Troubleshooting 242 workcentre 7800 series multifunction printer user guide troubleshooting paper jams this section includes: • multiple sheets pulled together .................................................................................................................................. 242 • jam...

  • Page 243

    Troubleshooting workcentre 7800 series multifunction printer 243 user guide paper misfeeds and paper size jams probable causes solutions the paper is not correctly positioned in the tray. • remove the misfed paper and reposition it properly in the tray. • adjust the paper guides in the tray to match...

  • Page 244

    Troubleshooting 244 workcentre 7800 series multifunction printer user guide jams during automatic 2-sided printing probable causes solutions using paper of the wrong size, thickness, or type. Use paper of the correct size, thickness, or type. For details, see supported paper sizes and weights for au...

  • Page 245

    Troubleshooting workcentre 7800 series multifunction printer 245 user guide clearing staple jams this section includes: • clearing staple jams in the integrated finisher .................................................................................................. 245 • clearing staple jams in o...

  • Page 246

    Troubleshooting 246 workcentre 7800 series multifunction printer user guide 5. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). Warning: the points of the jammed staples are sharp. Remove the jammed staples carefully. 6. To insert...

  • Page 247

    Troubleshooting workcentre 7800 series multifunction printer 247 user guide clearing staple jams in office finisher lx warning: do not perform this procedure while the printer is copying or printing. 1. Open the finisher door as shown. 2. Reach into the finisher cabinet and pull the stapler toward y...

  • Page 248

    Troubleshooting 248 workcentre 7800 series multifunction printer user guide 7. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). Warning: the points of the jammed staples are sharp. Remove the jammed staples carefully. 8. Grip the ...

  • Page 249

    Troubleshooting workcentre 7800 series multifunction printer 249 user guide clearing booklet staple jams in the office finisher lx the stapler in the booklet maker uses two staple cartridges labeled r2 and r3. Booklet stapling requires that both staple cartridges be free of jammed staples. Warning: ...

  • Page 250

    Troubleshooting 250 workcentre 7800 series multifunction printer user guide 5. Hold the tabs on both sides of the new staple cartridge and insert it into the original position in the finisher. Note: if you have trouble inserting the cartridge, make sure the staples are positioned correctly in the ca...

  • Page 251

    Troubleshooting workcentre 7800 series multifunction printer 251 user guide 3. Grip the staple cartridge by the orange tabs and pull it firmly toward you to remove it. Check inside the finisher for any loose staples and remove them. 4. Pull the staple cartridge clamp firmly in the direction shown to...

  • Page 252

    Troubleshooting 252 workcentre 7800 series multifunction printer user guide clearing booklet staple jams in the professional finisher the stapler in the booklet maker uses two staple cartridges labeled r2 and r3. Booklet stapling requires that both staple cartridges be free of jammed staples. Warnin...

  • Page 253

    Troubleshooting workcentre 7800 series multifunction printer 253 user guide 4. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown. 5. Lift the staple cartridge out of the staple cartridge unit. 6. Remove the jammed staples by pulling them in the direction shown....

  • Page 254

    Troubleshooting 254 workcentre 7800 series multifunction printer user guide 8. If you find no jammed staples, repeat the preceding steps for the other staple cartridge. 9. Return the staple cartridge unit to its original position. 10. Close the finisher front door. Clearing hole punch jams clearing ...

  • Page 255

    Troubleshooting workcentre 7800 series multifunction printer 255 user guide print-quality problems this section includes: • controlling print quality .................................................................................................................................................. 255...

  • Page 256

    Troubleshooting 256 workcentre 7800 series multifunction printer user guide paper and media your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • use only xerox approved paper. For details, see suppo...

  • Page 257

    Troubleshooting workcentre 7800 series multifunction printer 257 user guide color corrections and color adjustments set the color correction to xerox automatic color for best printing results of mixed text, graphics, and images on a range of supported paper. For instructions on setting the color cor...

  • Page 258

    Troubleshooting 258 workcentre 7800 series multifunction printer user guide troubleshooting print-quality problems this section includes: • printing the troubleshooting print-quality pages ............................................................................................... 258 • eliminati...

  • Page 259

    Troubleshooting workcentre 7800 series multifunction printer 259 user guide isolating the problem to the printer or to the application when you are sure that the paper is supported and in good condition, use the following steps to isolate the problem: 1. From the control panel of the printer, print ...

  • Page 260

    Troubleshooting 260 workcentre 7800 series multifunction printer user guide 4. If the problem persists, delete then reinstall the print driver. 5. If the problem still persists, ensure that you are not printing through a print server. Try printing directly to the printer. If the problem persists, fo...

  • Page 261

    Troubleshooting workcentre 7800 series multifunction printer 261 user guide problem solution smears, smudges, and streaks dark or light marks appear on your output. Run a print job consisting of several blank pages through the printer to remove toner accumulated on the fuser. If the problem persists...

  • Page 262

    Troubleshooting 262 workcentre 7800 series multifunction printer user guide problem solution colors too light or too dark the print or color density is too light, missing, or the background is foggy. 1. Verify that the paper you are using is the correct type for the printer and is loaded properly. F...

  • Page 263

    Troubleshooting workcentre 7800 series multifunction printer 263 user guide copy and scan problems if the copy or scan quality is poor, refer to the following table. Symptoms solutions lines or streaks only present in copies made from the document feeder. There is debris on the document glass. When ...

  • Page 264

    Troubleshooting 264 workcentre 7800 series multifunction printer user guide fax problems this section includes: • problems sending faxes ................................................................................................................................................. 264 • problems re...

  • Page 265

    Troubleshooting workcentre 7800 series multifunction printer 265 user guide symptoms probable causes solutions fax was not transmitted. The fax number is wrong. Verify the fax number. The telephone line is connected incorrectly. Verify the telephone line connection. If the telephone line is disconne...

  • Page 266

    Troubleshooting 266 workcentre 7800 series multifunction printer user guide problems receiving faxes symptoms probable causes solutions the fax received by the recipient is blank. There is a problem with the telephone connection or with the fax machine of the sender. Verify that the printer can make...

  • Page 267

    Troubleshooting workcentre 7800 series multifunction printer 267 user guide getting help this section includes: • control panel messages .................................................................................................................................................. 267 • using the ...

  • Page 268

    Troubleshooting 268 workcentre 7800 series multifunction printer user guide viewing fault and alert messages on the control panel when a fault or alert condition occurs, a message appears on the control panel to inform you of the problem. Alert messages inform you about printer conditions, such as l...

  • Page 269

    Troubleshooting workcentre 7800 series multifunction printer 269 user guide specifying the source tray for printing information pages 1. At the printer control panel, press the machine status button, then touch the tools tab. 2. Touch device settings > paper management > tray settings . 3. Determine...

  • Page 270

    Troubleshooting 270 workcentre 7800 series multifunction printer user guide viewing printer supply status 1. At the control panel, press machine status , then touch the supplies tab. 2. To view details about a toner cartridge, including the part number for reordering, touch black , cyan , magenta , ...

  • Page 271

    Troubleshooting workcentre 7800 series multifunction printer 271 user guide more information you can obtain more information about your printer from these sources: resource location installation guide packaged with the printer. Other documentation for your printer www.Xerox.Com/office/wc780xdocs . R...

  • Page 273

    Workcentre 7800 series multifunction printer 273 user guide this appendix includes: • printer configurations and options ........................................................................................................................... 274 • physical specifications ............................

  • Page 274

    Specifications 274 workcentre 7800 series multifunction printer user guide printer configurations and options standard features the workcentre 7800 series multifunction printer provides the following features: • copy, print, scan, internet fax, and server fax • scan to usb and print from usb mass st...

  • Page 275

    Specifications workcentre 7800 series multifunction printer 275 user guide available configurations model 1-sided/2-sided print speed in ppm workcentre 7830 multifunction printer 30 color/30 black and white workcentre 7835 multifunction printer 35 color/35 black and white workcentre 7845 multifuncti...

  • Page 276

    Specifications 276 workcentre 7800 series multifunction printer user guide physical specifications base configuration • width: 1063.8 mm (41.8 in.) • depth: 699 mm (27.5in.) • height: 1149mm (45.2 in.) • weight: 131.7 kg (290.3 lb.) with 3-tray module configuration with integrated finisher • width: ...

  • Page 277

    Specifications workcentre 7800 series multifunction printer 277 user guide clearance requirements clearance requirements for base configuration note: the clearance requirements do not change with the addition of the optional integrated finisher..

  • Page 278

    Specifications 278 workcentre 7800 series multifunction printer user guide clearance requirements for configuration with office finisher lx and booklet maker clearance requirements for configuration with professional finisher.

  • Page 279

    Specifications workcentre 7800 series multifunction printer 279 user guide printer clearance requirements for configuration with professional finisher and high-capacity feeder.

  • Page 280

    Specifications 280 workcentre 7800 series multifunction printer user guide environmental specifications temperature • operating:10–32°c (50–90°f) • optimum print quality: 15–28°c (59–82°f) relative humidity operating: 15% to 85% (non-condensing) elevation for optimum performance, use the printer at ...

  • Page 281

    Specifications workcentre 7800 series multifunction printer 281 user guide electrical specifications power supply voltage frequency current required power consumption (full system) 110–127 vac +/-10% 50 hz +/- 3 hz 60 hz +/- 3 hz 13.2 a 1584 va @ 120 v (max) 220–240 vac +/-10% 50 hz +/- 3 hz 60 hz +...

  • Page 282

    Specifications 282 workcentre 7800 series multifunction printer user guide performance specifications printing resolution maximum resolution: 1200 x 2400 dpi print speed print speeds are provided for continuous printing long-edge feed (lef) on a4 (210 x 297 mm, 8.27 x 11.69 in.) or letter (216 x 279...

  • Page 283

    Specifications workcentre 7800 series multifunction printer 283 user guide environmental, health, and safety contact information for more information on environment, health, and safety in relation to this xerox product and supplies, contact the following customer help lines: united states: 1-800 828...

  • Page 285

    Workcentre 7800 series multifunction printer 285 user guide this appendix includes: • basic regulations ............................................................................................................................................................... 286 • copy regulations ................

  • Page 286

    Regulatory information 286 workcentre 7800 series multifunction printer user guide basic regulations xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environm...

  • Page 287

    Regulatory information workcentre 7800 series multifunction printer 287 user guide canada this class a digital apparatus complies with canadian ices-003. Cet appareil numérique de la classe a est conforme à la norme nmb-003 du canada. European union radio interference caution: this is a class a prod...

  • Page 288

    Regulatory information 288 workcentre 7800 series multifunction printer user guide environmental benefits of duplex printing most xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps t...

  • Page 289

    Regulatory information workcentre 7800 series multifunction printer 289 user guide lärmemission maschinenlärminformations-verordnung 3. Gpsgv: der höchste schalldruckpegel beträgt 70 db(a) oder weniger gemäß en iso 7779. Importeur xerox gmbh hellersbergstraße 2-4 41460 neuss deutschland turkey rohs ...

  • Page 290

    Regulatory information 290 workcentre 7800 series multifunction printer user guide copy regulations united states congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making suc...

  • Page 291

    Regulatory information workcentre 7800 series multifunction printer 291 user guide 5. Passports. Foreign passports may be photographed. 6. Immigration papers. 7. Draft registration cards. 8. Selective service induction papers that bear any of the following registrant’s information: − earnings or inc...

  • Page 292

    Regulatory information 292 workcentre 7800 series multifunction printer user guide canada parliament, by stature, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. • cur...

  • Page 293

    Regulatory information workcentre 7800 series multifunction printer 293 user guide fax regulations united states fax send header requirements the telephone consumer protection act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send ...

  • Page 294

    Regulatory information 294 workcentre 7800 series multifunction printer user guide to order the correct service from the local telephone company, you could also have to quote the codes in the following list: • facility interface code (fic) = 02ls2 • service order code (soc) = 9.0y caution: ask your ...

  • Page 295

    Regulatory information workcentre 7800 series multifunction printer 295 user guide canada this product meets the applicable industry canada technical specifications. A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or alterations made by the user ...

  • Page 296

    Regulatory information 296 workcentre 7800 series multifunction printer user guide new zealand 1. The grant of a telepermit for any item of terminal equipment indicates only that telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endors...

  • Page 297

    Regulatory information workcentre 7800 series multifunction printer 297 user guide product safety certification this product is certified by various nrtls/ncbs to the following safety standards: • ul60950-1/csa22.2, no. 60950-1 (usa/canada) • iec60950-1 (cb scheme).

  • Page 298

    Regulatory information 298 workcentre 7800 series multifunction printer user guide material safety data sheets for material safety data information regarding your printer, go to: • north america: www.Xerox.Com/msds . • european union: www.Xerox.Com/environment_europe for the customer support center ...

  • Page 299

    Workcentre 7800 series multifunction printer 299 user guide this appendix includes: • all countries ......................................................................................................................................................................... 300 • north america .............

  • Page 300

    Recycling and disposal 300 workcentre 7800 series multifunction printer user guide all countries if you are managing the disposal of your xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental consi...

  • Page 301

    Recycling and disposal workcentre 7800 series multifunction printer 301 user guide north america xerox operates an equipment take-back and reuse/recycle program. Contact your xerox representative (1-800-ask-xerox) to determine if this xerox product is part of the program. For more information about ...

  • Page 302

    Recycling and disposal 302 workcentre 7800 series multifunction printer user guide european union some equipment may be used in both a domestic/household and a professional/business application. Domestic/household environment application of this symbol on your equipment is confirmation that you shou...

  • Page 303

    Recycling and disposal workcentre 7800 series multifunction printer 303 user guide collection and disposal of equipment and batteries these symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household...

  • Page 304

    Recycling and disposal 304 workcentre 7800 series multifunction printer user guide other countries please contact your local waste management authority to request disposal guidance..