Xerox WorkCentre Pro 412 Service Manual - page 5
Maintenance & Troubleshooting
WorkCentre Pro 412
Launch Issue
7-1
7. Maintenance & Troubleshooting
7-1 Preventative Maintenance
The cycle period outlined below is a general guideline for maintenance. The example list is for an average
usage of 50 transmitted and received documents per day. Environmental conditions and actual use will vary
these factors. The cycle period given below is for reference only.
7-2 Diagnostics
This section describes methods and procedures to isolate the cause of a malfunction in the machine. This
machine displays diagnostic information on the LCD. In addition, it can perform a series of tests that allow the
machine to observe individual machine functions.
7-2-1 Error Messages.
COMPONENT
REPLACEMENT CYCLE
ADF roller
20,00 pages
Feed roller
50,000 pages
Transfer
50,000 pages
Fuser
50,000 pages
Toner CRU
6,000 pages
Drum DRU
15,000 pages
Error Message
Description
Solution
RETRY REDIAL?
The machine is waiting for the
programmed interval to automat-
ically re-dial.
You can press START to imme-
diately re-dial, or STOP to can-
cel the re-dial operation.
COMM. ERROR
A problem with the FAX commu-
nications has occurred.
Try again.
DOCUMENT JAM
Loaded document has jammed
in the feeder when document
jam occurred at ADF module
Clear the document Jam.
DOOR OPEN
The side cover is not securely
latched.
Close the cover until it clicks in
place.