Z-cyber Zing 7 Seven User Manual - page 12
7” Digital Photo Frame
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R. Troubleshooting
Symptoms
Possible Reasons
Actions
Check whether the switch is
pushed to “on”
Push the switch to “on”
No Power
Check if the DC adaptor is inserted
correctly.
Insert the DC adaptor again
Photo format that isn’t support
It supports the format of JPG only
Can’t view photos
No photos in memory card
Make sure there is at least 1
photo in memory card
Wrong connection between Photo
frame and TV
Make sure the cable connection
is correct
No video output in TV or the video
isn’t normal
The TV standard of the photo frame
does not match your TV set
Change TV standard setting to
match your TV set
Small size of the photo displayed in
photo frame
Lower resolution of the photo
displayed
Use large photo ; It is better to
use 320x240 or 640x 480
resolution
Check if the jack is detached from
the unit
Re-install the earphones again.
Check if the volume is set to “0”.
Increase the volume.
No Sound from
Earphones
Check whether the plug is
contaminated / oxidized.
Clean the jack.
Cannot play video files.
Check if the files format is
supported by the Photo frame
Copy the right format to the photo
frame or use software to convert
the appropriate video format
Crash
Check whether you have done
some invalid operation.
Remove the DC adaptor from the
Photo frame and plug in again
Invalid Character on LCD Screen
The character isn’t supported by
the language you set
Change the language setting
S. Q&A
Questions
Answer
Which format of photo/music/video
does it support?
Photo: JPG
Music:mp3/wma
Video:MPEG1/2/4,Divx,Xvid(.avi)
Which type of memory card does it
support?
SD / MS / CF / MMC
How to store the music ?
Use PC or music converting software to convert the music to mp3/wma,
then use memory card or USB flash drive to copy to photo frame
What is the maximum size of the
photo it supports?
12 Mega pixel
Can I rotate the photos in photo
frame?
Yes, you can use the button on remote control or panel to rotate;
Can I adjust the color of the photos?
No, the color has been set by the manufacturer. You can only adjust
the brightness and contrast of the LCD.