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Aastra 6753I User Manual

Manual is about: 6700i Series, 6800i Series, 9000i Series

Summary of 6753I

  • Page 1

    Aastra model 6753i ip phone user guide release 3.3.1 service pack 4 41-001380-05 rev03 – 07.2014.

  • Page 2: Software License Agreement

    Ii 41-001380-05 rev03 – 07.2014 software license agreement aastra, hereinafter known as "seller", grants to customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use software in object form solely with the equipment for which the soft- ware...

  • Page 3: Content

    41-001380-05 rev03 – 07.2014 iii content software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ii content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 4

    Content iv 41-001380-05 rev03 – 07.2014 restarting your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 phone lock . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 5

    Content 41-001380-05 rev03 – 07.2014 v making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 dialing a number . . . . . . . . . . . . . . . ....

  • Page 6

    Content vi 41-001380-05 rev03 – 07.2014 incoming intercom call features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 using redial key for “last number redial” . . . . . . . . . . . . . . . . . . ...

  • Page 7: Welcome

    41-001380-05 rev03 – 07.2014 1 welcome the aastra 6753i offers advanced xml capability to access custom applications and is fully interoperable with leading ip-pbx platforms. Featuring a 3-line display, the 6753i supports up to 9 lines with call appearances and allows you to make and receive calls, ...

  • Page 8: Requirements

    Welcome 2 41-001380-05 rev03 – 07.2014 requirements the 6753i ip phone requires the following environment: • sip-based ip pbx system or network installed and running with a sip account created for the 6753i ip phone. • access to a trivial file transfer protocol (tftp), file transfer protocol (ftp), ...

  • Page 9: Getting Started

    41-001380-05 rev03 – 07.2014 3 getting started the 6753i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and starting the phone the 6753i automaticall...

  • Page 10

    Getting started 4 41-001380-05 rev03 – 07.2014 if appropriate servers are found they are listed for you to select from by scrolling down to view the complete list. (press 3 skip to continue without selecting a server.). The 6753i phone then checks settings and looks for new configuration and firmwar...

  • Page 11: Idle Screens

    Getting started 41-001380-05 rev03 – 07.2014 5 idle screens idle screen 1 when the phone has successfully updated the configuration and connected to the network, the phone displays the idle state screen: the idle state screen lists your name (sip screen name), extension (or phone number), and day, d...

  • Page 12: Incomplete Configuration

    Getting started 6 41-001380-05 rev03 – 07.2014 incomplete configuration if your phone displays an " incomplete config " message without any extension or user name at the end of the start up sequence instead of an idle state screen, this indicates the phone configuration that was downloaded from the ...

  • Page 13: Ip Phone Keys

    41-001380-05 rev03 – 07.2014 7 ip phone keys key panel the following sections describe the various 6753i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware plat...

  • Page 14: Key Descriptions

    Ip phone keys 8 41-001380-05 rev03 – 07.2014 key descriptions the following table identifies the keys on the key panel of your 6753i ip phone that you can use for handling calls. Text keys symbol keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as...

  • Page 15

    Ip phone keys 41-001380-05 rev03 – 07.2014 9 navigation keys - pressing the up and down arrow keys lets you view different status and text messages on the lcd display (if there is more than 1 line of status/text messages). These keys also let you scroll through menu selections, such as the options l...

  • Page 16: Keypad Keys

    Ip phone keys 10 41-001380-05 rev03 – 07.2014 keypad keys the 6753i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6753i phone keypad includes the following: the "*" is called the "star key". The "#" is called the "numbe...

  • Page 17

    41-001380-05 rev03 – 07.2014 11 methods for customizing your phone there are two ways to customize specific options on your phone: • using the options key on the ip phone • using the aastra web ui in an internet browser window from your pc. Phone options via the ip phone ui you can customize your ph...

  • Page 18

    Methods for customizing your phone 12 41-001380-05 rev03 – 07.2014 simplified options menu your system administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied. Note: *the "...

  • Page 19

    Methods for customizing your phone 41-001380-05 rev03 – 07.2014 13 using the ip phone ui reference for more information about customizing your phone using the available options from the ip phone ui, see the section “customizing your phone” on page 21 . For more information about administrator option...

  • Page 20

    Methods for customizing your phone 14 41-001380-05 rev03 – 07.2014 note: for a user, the default username is “ user ” and the password field is left blank. The status window displays for the ip phone you are accessing. 3. You can logout of the aastra web ui at any time by clicking log off ..

  • Page 21

    Methods for customizing your phone 41-001380-05 rev03 – 07.2014 15 the following categories display in the side menu of the aastra web ui: status, operation, basic settings . Headings descriptions status the status section displays the network status and the mac address of the ip phone. It also disp...

  • Page 22

    Methods for customizing your phone 16 41-001380-05 rev03 – 07.2014 basic settings preferences - allows you to enable/disable the following: • display dtmf digits • play call waiting tone • stuttered dial tone • xml beep support • status scroll delay (seconds) • switch ui focus to ringing line • call...

  • Page 23: Phone Status

    41-001380-05 rev03 – 07.2014 17 phone status you can view the status of your phone using the ip phone ui or the aastra web ui. Phone status via ip phone ui the " phone status " option on the ip phone displays the status of your phone to the lcd display. This option allows you to view your phone’s: •...

  • Page 24

    Phone status 18 41-001380-05 rev03 – 07.2014 finding your phone’s ip address if you want to access your phone’s options using an internet browser, you need to enter the ip address of the phone in the browser to open the aastra web ui. Use the following procedure to find your phone’s ip address. Ip p...

  • Page 25

    Phone status 41-001380-05 rev03 – 07.2014 19 phone status via the aastra web ui use the following procedure to view the phone status via the aastra web ui. In the username/password window, enter your username and password and click ok . The status window displays for the ip phone you are accessing. ...

  • Page 26

    Phone status 20 41-001380-05 rev03 – 07.2014 sip account status the ip phones show the sip registration status on the ip phone’s status screen in the aastra web ui. The following table describes the status conditions that can display for the account. Status condition description registered displays ...

  • Page 27: Customizing Your Phone

    41-001380-05 rev03 – 07.2014 21 customizing your phone the following paragraphs describe the options available from either the ip phone ui, the aastra web ui, or both, and pro- vide procedures applicable to the option. Ring tone sets you can configure ring tones and ring tone sets on the ip phone. R...

  • Page 28

    Customizing your phone 22 41-001380-05 rev03 – 07.2014 ring tone sets in addition to ring tones, you can configure ring tone sets on a global-basis on the ip phone. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the ip phones are: • austral...

  • Page 29

    Customizing your phone 41-001380-05 rev03 – 07.2014 23 8. Select the country for which you want to apply the tone set. Valid values are australia , brazil , europe , france , germany , italy , italy2 , malaysia , mexico , brazil , russia , slovakia , uk , and us . Default is us . 9. Press 4 . The ri...

  • Page 30: Contrast Level

    Customizing your phone 24 41-001380-05 rev03 – 07.2014 contrast level the " contrast level " option on the ip phone allows you to set the amount of light that illuminates the lcd display. Use this option to set the preference of contrast level. You can set the contrast level using the ip phone ui on...

  • Page 31: Set Audio

    Customizing your phone 41-001380-05 rev03 – 07.2014 25 set audio the " set audio " option on the ip phone allows you to set the audio mode for your ip phone. It also allows you to set the volume level of the headset microphone and enable/disable dhsg. You can set audio on your ip phone using the ip ...

  • Page 32: Time and Date

    Customizing your phone 26 41-001380-05 rev03 – 07.2014 time and date on the ip phones, you can configure the following: • time and date • time and date format • time zone • daylight savings time • time servers configuring time and date use the following procedures to configure the time and date sett...

  • Page 33

    Customizing your phone 41-001380-05 rev03 – 07.2014 27 set time zone set daylight savings time set time servers with a valid time server enabled your ip phone will synchronize the time displayed with the specified configuration server. The phone will use the time from time server 1 unless it is not ...

  • Page 34

    Customizing your phone 28 41-001380-05 rev03 – 07.2014 3. Select from time server 1 , time server 2 , or time server 3 . 4. Enter an ip address or domain name for the time server. Note: the default for time servers is enabled. The time servers can be enabled or disabled only from the aastra web ui. ...

  • Page 35: Language

    Customizing your phone 41-001380-05 rev03 – 07.2014 29 language the ip phones support several different languages. You can have the ip phone ui and the aastra web ui display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, ...

  • Page 36

    Customizing your phone 30 41-001380-05 rev03 – 07.2014 3. Select language . 4. Select screen language . The language setting displays a check mark indicating this is the current language on the ip phone. 5. Using the 2 and 5 keys, scroll through the languages. Note: all languages may not be availabl...

  • Page 37

    Customizing your phone 41-001380-05 rev03 – 07.2014 31 language input the 6753i supports text and character inputs in various languages (english, german, french, spanish, and italian, portu- guese, russian, and nordic). Inputting textual or character information into the ip phone ui can be done usin...

  • Page 38

    Customizing your phone 32 41-001380-05 rev03 – 07.2014 spanish german italian key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÁÀÇ abc2áàç 3 def3ÉÈ def3éè 4 ghi4ÏÍ ghi4ïí 5 jkl5 jkl5 6 mno6ÑÓÒ mno6ñóò 7 pqrs7 pqrs7 8 tuv8ÚÜ tuv8úü 9 wxyz9 wxyz9 * * * # #/\@ #/\@ ...

  • Page 39

    Customizing your phone 41-001380-05 rev03 – 07.2014 33 portuguese russian nordic key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÁÀÃÇ abc2áàâãç 3 def3ÉÊ def3éê 4 ghi4Í ghi4í 5 jkl5 jkl5 6 mno6ÓÔÕ mno6óôõ 7 pqrs7 pqrs7 8 tuv8ÚÜ tuv8úü 9 wxyz9 wxyz9 * * * # #/\@ #...

  • Page 40

    Customizing your phone 34 41-001380-05 rev03 – 07.2014 configuring language input using the ip phone ui you can configure the language you use for inputting on the phone by setting the input language option. The default input language setting is english. You can change this setting using the ip phon...

  • Page 41

    Customizing your phone 41-001380-05 rev03 – 07.2014 35 latin 2 character set the 6753i includes support for iso 8859-2 (latin2) of multi-national languages when displaying and inputting in the ip phone ui and the aastra web ui. Utf-8 is also compatible with xml encoding on the ip phones. The followi...

  • Page 42: User Password

    Customizing your phone 36 41-001380-05 rev03 – 07.2014 user password this category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the ip phon...

  • Page 43: Resetting A User Password

    Customizing your phone 41-001380-05 rev03 – 07.2014 37 resetting a user password if you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the ...

  • Page 44: Restarting Your Phone

    Customizing your phone 38 41-001380-05 rev03 – 07.2014 restarting your phone you may want to restart your phone to check for updates for your phone on the server. You may occasionally need to restart your phone to set changes or updates to your phone or network settings. You may also need to restart...

  • Page 45

    Customizing your phone 41-001380-05 rev03 – 07.2014 39 locking/unlocking a phone use the following procedures to lock an ip phone and prevent it from being used or configured. Lock the phone unlock the phone ip phone ui 1. Press on the phone to enter the options list. 2. Select phone lock and press ...

  • Page 46

    Customizing your phone 40 41-001380-05 rev03 – 07.2014 defining an emergency dial plan public telephone networks in countries around the world have a single emergency telephone number (emergency serv- ices number), that allows a caller to contact local emergency services for assistance when required...

  • Page 47

    41-001380-05 rev03 – 07.2014 41 line keys and programmable keys this section describes the multiple line/call appearance keys (l1, l2, and l3) and the customizable programmable keys located at the top left on the phone. Multiple line and call appearance keys the 6753i has 3 hard line/call appearance...

  • Page 48: Programmable Keys

    Line keys and programmable keys 42 41-001380-05 rev03 – 07.2014 programmable keys there are six function keys on the 6753i phone, all 6 of which are programmable, located to the left of the paper label. You can use the aastra web ui only, to configure key functions. The following table lists the fun...

  • Page 49

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 43 programmable keys can also be set up to quickly to access features such as call return (*69) or voicemail. The following paragraphs describe how to configure each function listed in the previous table. Pickup indicates the key is config...

  • Page 50: Line Key

    Line keys and programmable keys 44 41-001380-05 rev03 – 07.2014 line key you can set a programmable key or an expansion module key to act as a line/call appearance key on the 6753i. The key acts as a line that behaves the same as a hard line key (l1, l2, and l3). For more information about the behav...

  • Page 51: Creating A Speed Dial Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 45 creating a speed dial key the normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6753i to speed dial outside numbers, dial directl...

  • Page 52

    Line keys and programmable keys 46 41-001380-05 rev03 – 07.2014 press-and-hold to create a speed dial (applicable to programmable keys, keypad keys, expansion module keys) pressing and holding down a programmable key, expansion module key, or keypad key on the phone initiates a speed dial feature. I...

  • Page 53

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 47 creating a speed dial using the speed dial edit option you can use the ip phone ui at the path, options->preferences->speed dial edit , to create a speed dial key. Ip phone ui 1. Press on the phone to enter the options list. 2. Select p...

  • Page 54

    Line keys and programmable keys 48 41-001380-05 rev03 – 07.2014 creating a speed dial key using the save key use the following procedure to create a speed dial key using the save key. Use the following illustration for reference. Ip phone ui 1. Press the save key. The screen displays " save to? " 2....

  • Page 55

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 49 creating a speed dial using a programmable key or expansion module key aastra web ui note: keys 1 and 2 (save and delete keys) can be made configurable only by your system administrator. 1. Click on operation->programmable keys . Or cli...

  • Page 56

    Line keys and programmable keys 50 41-001380-05 rev03 – 07.2014 creating speed dial key using “keypad speed dial” in the aastra web ui aastra web ui 1. Click on operation->keypad speed dial . 2. Select from "key 1" through " key 9 ". 3. In the input box, enter the phone number, extension, or speed d...

  • Page 57

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 51 saving an entry from the redial, callers, or directory lists to a speed dial key use the following procedure to save an entry from your directory list, callers list, or redial list on the ip phone. Ip phone ui 1. Press the directory lis...

  • Page 58: Editing Speed Dial Keys

    Line keys and programmable keys 52 41-001380-05 rev03 – 07.2014 editing speed dial keys on the 6753i, you can edit a speed dial key using any of the following methods: • using the aastra web ui at the path: – operation->programmable keys – operation->expansion module keys – operation->keypad speed d...

  • Page 59

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 53 editing a speed dial on a programmable key or expansion module key aastra web ui 1. Click on operation->programmable keys . Or click on operation->expansion module . 2. Select the key configured for speed dial. 3. In the " value " field...

  • Page 60

    Line keys and programmable keys 54 41-001380-05 rev03 – 07.2014 editing a speed dial using “keypad speed dial” in the aastra web ui aastra web ui 1. Click on operation->keypad speed dial . 2. Select from "key 1" through " key 9 ". 3. In the input box, edit the phone number, extension, or speed dial ...

  • Page 61: Do Not Disturb (Dnd) Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 55 do not disturb (dnd) key the ip phones have a feature you can enable called "do not disturb (dnd). The dnd function allows you to turn "do not disturb" on and off. If dnd is on, callers calling into the phone hear a busy signal or a mes...

  • Page 62: Busy Lamp Field (Blf) Key

    Line keys and programmable keys 56 41-001380-05 rev03 – 07.2014 busy lamp field (blf) key the blf feature on the ip phones allows a specific extension to be monitored for state changes. Blf monitors the status (busy or idle) of extensions on the ip phone. Example a supervisor configures blfs on his ...

  • Page 63: Blf/list Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 57 blf/list key (for use with the broadsoft broadworks rel 13 or higher platform only) the blf/list feature on the ip phones is specifically designed to support the broadsoft broadworks rel 13 busy lamp field feature. This feature allows t...

  • Page 64

    Line keys and programmable keys 58 41-001380-05 rev03 – 07.2014 configuring a blf/list key the blf list function can be configured on the 6753i using the aastra web ui only. If you set a key to use blf/list, you must also enter a blf list uri at operation->programmable keys -> services . The blf lis...

  • Page 65: Flash Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 59 flash key you can set a programmable key or expansion module key to generate a flash event when it is pressed on the 6753i. You do this by setting the key to " flash ". The ip phone generates flash events only when a call is connected a...

  • Page 66

    Line keys and programmable keys 60 41-001380-05 rev03 – 07.2014 automatic call distribution (acd) key (for sylantro servers) the 6753i and any attached expansion modules support automatic call distribution (acd) for sylantro servers. The acd feature allows the sylantro server to distribute calls fro...

  • Page 67

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 61 configuring an automatic call distribution (acd) key use the following procedure to configure acd on the 6753i ip phone. Aastra web ui note: keys 1 and 2 (save and delete keys) can be made configurable only by your system administrator....

  • Page 68

    Line keys and programmable keys 62 41-001380-05 rev03 – 07.2014 using the acd key use the following procedure to log into a phone queue from your ip phone directed call pickup/group call pickup keys aastra ip phones support the directed call pickup (dcp) and group call pickup (gcp) features. The dcp...

  • Page 69

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 63 configuring directed call pickup (dcp) key use the following procedure to configure directed call pickup using the aastra web ui. Aastra web ui note: keys 1 and 2 (save and delete keys) can be made configurable only by your system admin...

  • Page 70

    Line keys and programmable keys 64 41-001380-05 rev03 – 07.2014 configuring group call pickup (gcp) key use the following procedure to configure group call pickup using the aastra web ui. Aastra web ui note: a ring group must be configured on the server in order for a gcp key to function. 1. Click o...

  • Page 71

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 65 using directed call pickup/group call pickup use the following procedure for the dcp/gcp feature on your phone. Using directed call pickup (dcp) using group call pickup (gcp) aastra web ui note: before using the dcp/gcp feature on your ...

  • Page 72: Xml Key

    Line keys and programmable keys 66 41-001380-05 rev03 – 07.2014 xml key the 6753i ip phone has a feature you can enable called " xml " (extensible markup language). Xml is a markup language much like html. Your system administrator can create customized xml menu services and load them to your ip pho...

  • Page 73

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 67 configuring an xml key if you specify multiple uris in the "value" field, a list of xml applications appears for selection after pressing the xml key. Aastra web ui note: keys 1 and 2 (save and delete keys) can be made configurable only...

  • Page 74

    Line keys and programmable keys 68 41-001380-05 rev03 – 07.2014 accessing the xml service after an xml application(s) have been saved to your ip phone, and after a key has been configured to access the xml application(s), the customized service is ready for you to use. Ip phone ui 1. Press the key c...

  • Page 75: Sprecode Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 69 sprecode key you can set a programmable key or expansion module key to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the sprecode key, *82 autom...

  • Page 76: Park/pickup Keys

    Line keys and programmable keys 70 41-001380-05 rev03 – 07.2014 park/pickup keys the 6753i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The ip phones support the park/pickup feature on the asterisk, broadworks, sylantro, and inin servers. T...

  • Page 77

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 71 using the park call/pickup parked call feature use the following procedure on the ip phone to park a call and pick up a parked call. Park a call if the call is parked successfully, the response is either a greeting voice confirming that...

  • Page 78: Last Call Return (Lcr) Key

    Line keys and programmable keys 72 41-001380-05 rev03 – 07.2014 last call return (lcr) key (for sylantro servers) using the aastra web ui, you can configure the "last call return" (lcr) function on a key. This feature is for sylantro serv- ers only. How it works if you configure " lcr " on a key, an...

  • Page 79: Call Forward Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 73 call forward key using the aastra web ui, you can configure the "call forward" function on a key. Use call forwarding when you want a spe- cific account on your phone to be forwarded to another number when your phone is in the busy stat...

  • Page 80: Blf/xfer

    Line keys and programmable keys 74 41-001380-05 rev03 – 07.2014 blf/xfer the blf key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The xfer key allows a call to be transferred to other recipie...

  • Page 81

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 75 configuring a blf/xfer key aastra web ui note: keys 1 and 2 (save and delete keys) can be made configurable only by your system administrator. 1. Click on operation->programmable keys . Or click on operation->expansion module . Programm...

  • Page 82: Speeddial/xfer

    Line keys and programmable keys 76 41-001380-05 rev03 – 07.2014 speeddial/xfer the speed dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The xfer key allows a call to be transferred to other recipients blindly or consultatively. The speeddial/xfer key ...

  • Page 83

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 77 configuring a speeddial/xfer key aastra web ui note: keys 1 and 2 (save and delete keys) can be made configurable only by your system administrator. 1. Click on operation->programmable keys . Or click on operation->expansion module . Pr...

  • Page 84: Speeddial/conf

    Line keys and programmable keys 78 41-001380-05 rev03 – 07.2014 speeddial/conf the 6753i allows you to configure a programmable key or expansion module key to be used as a speed dial conference key ( speeddial/conf key) while remaining in the current call. This key allows a user on a call to confere...

  • Page 85: Speeddial/mwi

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 79 speeddial/mwi the 6730i supports multiple voicemail registration by using the speeddial/mwi key. This feature can be useful in scenarios where you need to monitor the voicemail accounts of your team members or you need access to your ma...

  • Page 86: Directory Key

    Line keys and programmable keys 80 41-001380-05 rev03 – 07.2014 directory key by default, the 6753i has a directory key configured on key 3. However, using the aastra web ui, you can assign the directory key to another available key if required (key 3 through key 6). The "directory list" feature all...

  • Page 87

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 81 configuring a directory key use the following procedure to configure a directory key on the 6753i phone. Aastra web ui notes: 1. Keys 1 and 2 (save and delete keys) can be made configurable only by your system administrator. 2. By defau...

  • Page 88: Callers List Key

    Line keys and programmable keys 82 41-001380-05 rev03 – 07.2014 callers list key by default, the 6753i has a callers list key configured on key 4. However, using the aastra web ui, you can assign the callers list key to another available key if required (key 3 through key 6). The callers list is a s...

  • Page 89: Transfer Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 83 transfer key by default, the 6753i has a transfer key configured on key 5. However, using the aastra web ui, you can assign the transfer key to another available key if required (key 3 through key 6). The transfer key allows you to perf...

  • Page 90: Conference Key

    Line keys and programmable keys 84 41-001380-05 rev03 – 07.2014 configuring a transfer key use the following procedure to configure a transfer key on the 6753i phone. Conference key by default, the 6753i has a conference key configured on key 6. However, using the aastra web ui, you can assign the c...

  • Page 91

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 85 reference for more information about local and centralized conferencing, see “conferencing calls” on page 106 . Configuring a conference key use the following procedure to configure a conference key on the 6753i phone. Aastra web ui not...

  • Page 92: Intercom Key

    Line keys and programmable keys 86 41-001380-05 rev03 – 07.2014 intercom key by default, the ip phone allows incoming intercom calls to be automatically answered without having to set up an icom key on your phone. For more information about changing the behavior of incoming intercom calls, see the s...

  • Page 93

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 87 using the icom key ( for outgoing intercom calls ) reference for more information about incoming intercom calls, see “incoming intercom call features” on page 158 . For more infor- mation about outgoing intercom calls, see “broadsoft br...

  • Page 94: Services Key

    Line keys and programmable keys 88 41-001380-05 rev03 – 07.2014 services key the 6753i allows you to configure a services key that, when pressed on the phone, displays the services menu which includes the following options: • directory (see “directory list” on page 112 for more information.) • calle...

  • Page 95

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 89 using the services key ip phone ui 1. Press the services key. The following default list displays: • directory (see “directory list” on page 112 for more information). • callers list (see “callers list” on page 120 for more information)...

  • Page 96: Phone Lock Key

    Line keys and programmable keys 90 41-001380-05 rev03 – 07.2014 phone lock key you can configure a programmable key or an expansion module key on the phone to use as a lock/unlock key. You assign the function of the key as “ phone lock ”. Use the following procedure to configure a key as a lock/unlo...

  • Page 97

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 91 using the lock/unlock key on the ip phone after configuring a key as a lock/unlock key, refer to the following procedure to use the key on the ip phone. Lock the phone unlock the phone ip phone ui 1. Press the lock key. The phone locks....

  • Page 98: Paging Key (

    Line keys and programmable keys 92 41-001380-05 rev03 – 07.2014 paging key ( sends the rtp stream ) you can configure a paging key on the phone that allows you to send a real time transport protocol (rtp) stream to pre- configured multicast address(es) without involving sip signalling. You enter a m...

  • Page 99

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 93 using the paging key the following procedure describes the use of the paging key on the ip phone. The procedure assumes you have already configured the paging key using the aastra web ui. Ip phone ui notes: 1. Recipient of a paging call...

  • Page 100: None Key

    Line keys and programmable keys 94 41-001380-05 rev03 – 07.2014 none key you can set a key to force a blank entry on the ip phone display for a specific key. You do this by setting the key to " none ". If a particular key is not defined, it is ignored. Setting a none key use the following procedure ...

  • Page 101: Deleting A Key

    Line keys and programmable keys 41-001380-05 rev03 – 07.2014 95 deleting a key use the following procedure to delete a key function using the aastra web ui. The function is deleted from the ip phone memory. Aastra web ui note: keys 1 and 2 (save and delete keys) can be made configurable only by your...

  • Page 102: Making Calls

    96 41-001380-05 rev03 – 07.2014 making calls this section describes ways to make calls on your 6753i phone, using your handset, speakerphone or headset. Dialing a number first, take the phone off-hook by: • lifting the handset • pressing or • pressing a line/call appearance key at the dial tone, ent...

  • Page 103: Using A Headset

    Making calls 41-001380-05 rev03 – 07.2014 97 using a headset the 6753i accepts headsets through the modular rj9 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Advanced volume controls for the headset mic on the 6753i, there a...

  • Page 104: Redial

    Making calls 98 41-001380-05 rev03 – 07.2014 redial the redial list is available during active calls. It stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Accessing the redial list ip phone ui 1. Press to dial the most recent numbe...

  • Page 105

    Making calls 41-001380-05 rev03 – 07.2014 99 deleting from the redial list delete all items ip phone ui 1. Press . 2. Press 2 and 5 to find the item you want to delete. 3. Press the delete key. 4. Press the delete key again at the prompt to erase the item ip phone ui 1. Press . 2. Press the delete k...

  • Page 106: Mute

    Making calls 100 41-001380-05 rev03 – 07.2014 mute you can use the mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. When a call is muted, the icon displays as follows. For muted calls, the hands...

  • Page 107: Receiving Calls

    41-001380-05 rev03 – 07.2014 101 receiving calls when a call is ringing at your extension, you see the " inbound call " screen. The line/call appearance light flashes quickly for the incoming call. Answering an incoming call to answer the call if the phone is already connected to a call, pressing th...

  • Page 108: Handling Calls

    102 41-001380-05 rev03 – 07.2014 handling calls when you are connected to a call, you can use the hard keys or programmable keys on the phone to place a call on hold, transfer a call, or conference. Placing a call on hold you can place an active call on hold by pressing the hold key. When you place ...

  • Page 109: Transferring Calls

    Handling calls 41-001380-05 rev03 – 07.2014 103 retrieving a held call if you have more than 1 call on hold, you can scroll through the held call information by pressing 3 and 4 navigation keys. To reconnect to a call press the line/call appearance key where that call is being held. If you press the...

  • Page 110

    Handling calls 104 41-001380-05 rev03 – 07.2014 transferring calls in live dial mode: use the following procedure to transfer a call to another extension in live dial mode. Transferring two existing calls the 6753i allows you to perform a transfer of a call when there are currently two active calls ...

  • Page 111

    Handling calls 41-001380-05 rev03 – 07.2014 105 completing a transfer to a contact in phone directory users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can navigate to the directory screen and press the configured transfe...

  • Page 112: Conferencing Calls

    Handling calls 106 41-001380-05 rev03 – 07.2014 conferencing calls the 6753i ip phone offers two methods of conferencing: • local conferencing in pre-dial and live dial mode (default method). • centralized conferencing (for sylantro and broadsoft servers) (administrator must enable this method) by d...

  • Page 113

    Handling calls 41-001380-05 rev03 – 07.2014 107 using local conferencing in pre-dial mode use the following procedure to create a conference call using local conferencing in pre-dial mode. Use the following illus- tration as a reference. Using local conferencing in live dial mode use the following p...

  • Page 114

    Handling calls 108 41-001380-05 rev03 – 07.2014 joining two active calls in a single conference centralized conferencing (for sylantro and broadsoft servers) the 6753i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your administrator...

  • Page 115

    Handling calls 41-001380-05 rev03 – 07.2014 109 using centralized conferencing use the following procedure to create a conference call using centralized conferencing. Use the following illustration as a reference. Setting up a conference and adding multiple parties (for sylantro and broadsoft server...

  • Page 116

    Handling calls 110 41-001380-05 rev03 – 07.2014 if any party in the conference hangs up (including the party that began the conference), all other parties in the confer- ence are still connected. Setting up multiple conferences (for sylantro server only) if any party in a conference hangs up (includ...

  • Page 117: Ending Calls

    Handling calls 41-001380-05 rev03 – 07.2014 111 if you are the host of a conference and want to leave that conference: • while in a 3-way conference press the xfer key on the phone your phone leaves the 3-way conference but the remaining parties are still connected to the conference. Ending calls to...

  • Page 118: Managing Calls

    112 41-001380-05 rev03 – 07.2014 managing calls the 6753i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • directory list • callers list • call forwarding • missed calls indic...

  • Page 119

    Managing calls 41-001380-05 rev03 – 07.2014 113 sorting entries and quick search feature you can also sort multiple numbers according to preference and perform a quick-search feature that allows you to enter the first letter that corresponds to a name in the directory to find specific line items. Th...

  • Page 120

    Managing calls 114 41-001380-05 rev03 – 07.2014 adding an entry to the directory list from the save key you can also add a new entry to the directory list from the save key (key 1). 4. Enter a name to associate with the phone number you just entered, and press save . Use the keypad to select the let...

  • Page 121

    Managing calls 41-001380-05 rev03 – 07.2014 115 edit an entry in the directory list use the following procedure to edit an entry in the directory list. Use the following illustration as a reference. Ip phone ui 1. Press the directory key. 2. Access the entry you want to edit by pressing the first le...

  • Page 122

    Managing calls 116 41-001380-05 rev03 – 07.2014 delete an entry from the directory list you can delete a single entry from the directory list, or you can delete all entries from the directory list. Use the following procedures to delete a single entry or all entries from the directory list. Use the ...

  • Page 123

    Managing calls 41-001380-05 rev03 – 07.2014 117 delete a single entry delete all entries save an entry to the directory list you can save entries (names and numbers) from other sources to your directory using any of the following methods: • saving from the caller list • saving from the redial list 1...

  • Page 124

    Managing calls 118 41-001380-05 rev03 – 07.2014 saving from the callers list use the following procedure to save names/numbers from the callers list to the directory. Use the following illustration as a reference. Saving from the redial list use the following procedure to save names/numbers from the...

  • Page 125

    Managing calls 41-001380-05 rev03 – 07.2014 119 downloading the directory list to your pc you can download the directory list to your pc via the aastra web ui. The phone stores the directorylist.Csv file to your pc in comma-separated value (csv) format. You can use any spreadsheet application to ope...

  • Page 126: Callers List

    Managing calls 120 41-001380-05 rev03 – 07.2014 callers list the callers list is a stored log of your incoming calls. The 6753i ip phone stores information for up to 200 incoming calls in the callers list. By default, the callers list key is key 4 on the top left of your phone. Your phone logs the n...

  • Page 127

    Managing calls 41-001380-05 rev03 – 07.2014 121 callers list screen display you can view, scroll, and delete line items in the callers list from the ip phone ui. You can also directly dial from a displayed line item in the callers list. Accessing the callers list use the following procedure to acces...

  • Page 128

    Managing calls 122 41-001380-05 rev03 – 07.2014 editing entries in the callers list in the callers list, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix. Use the following ...

  • Page 129

    Managing calls 41-001380-05 rev03 – 07.2014 123 deleting entries from the callers list you can delete individual items from the callers list, or you can delete all items in the callers list. Use the following procedure to delete an individual item from the callers list. Use the following illustratio...

  • Page 130

    Managing calls 124 41-001380-05 rev03 – 07.2014 downloading the callers list to your pc you can download the callers list to your pc for viewing using the aastra web ui. When you download the callers list, the phone stores the callerlist.Csv file to your computer in comma-separated value (csv) forma...

  • Page 131

    Managing calls 41-001380-05 rev03 – 07.2014 125 account configuration (dnd and call forwarding) the 6753i has a feature that allows you to configure “do not disturb” (dnd) and “call forwarding” (cfwd) for multiple accounts on the phone. You can set specific modes for the way you want the phone to ha...

  • Page 132

    Managing calls 126 41-001380-05 rev03 – 07.2014 configuring a dnd key to configure a dnd key, see the section, “do not disturb (dnd) key” on page 55 . Configuring dnd using the aastra web ui use the following procedure to configure dnd using the aastra web ui. Note: if there is no dnd key configured...

  • Page 133

    Managing calls 41-001380-05 rev03 – 07.2014 127 using dnd modes via the ip phone ui after you add a dnd key to your phone, you can toggle the dnd state using this key on the phone. Use the following pro- cedure to enable/disable dnd on the ip phone. The following procedures assume you have already c...

  • Page 134

    Managing calls 128 41-001380-05 rev03 – 07.2014 dnd in account mode in the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Only screenname1 and 3 have dnd on. Screenname 2 has dnd off. Dnd in phone mode (default) in the above example, toggling sc...

  • Page 135

    Managing calls 41-001380-05 rev03 – 07.2014 129 dnd in custom mode call forward account-based configuration call forward (cfwd) on the ip phone allows incoming calls to be forwarded to another destination. On the 6753i, you can set call forward (cfwd) on the phone-side for a specific account or for ...

  • Page 136

    Managing calls 130 41-001380-05 rev03 – 07.2014 • phone - the phone mode allows you to set the same cfwd configuration for all accounts (all, busy, and/or no answer). When you configure the initial account, the phone applies the configuration to all other accounts. (in the aastra web ui, only the ac...

  • Page 137

    Managing calls 41-001380-05 rev03 – 07.2014 131 configuring cfwd using the aastra web ui use the following procedure to configure cfwd using the aastra web ui. Aastra web ui 1. Click on basic settings->preferences->general . 2. In the “ call forward key mode ” field, select a call forward mode to us...

  • Page 138

    Managing calls 132 41-001380-05 rev03 – 07.2014 4. Click on basic settings->account configuration . 5. The illustration above shows 2 accounts configured on the phone. Accounts must be set up by your system admin- istrator. Note: if the broadsoft broadworks executive and assistant services feature i...

  • Page 139

    Managing calls 41-001380-05 rev03 – 07.2014 133 using cfwd via the ip phone ui once cfwd is enabled on your phone, you can access and change the configuration using the ip phone ui or the aastra web ui. You can access the cfwd menus by pressing a pre-configured call forward key, or by selecting opti...

  • Page 140

    Managing calls 134 41-001380-05 rev03 – 07.2014 cfwd in account mode 1. Use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Screenname1 has “cfwd all” enabled, screenname 2 has ...

  • Page 141

    Managing calls 41-001380-05 rev03 – 07.2014 135 7. In the cfwd state screen, press the down arrow key to scroll to the cfwd number screen and press change . 8. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, ...

  • Page 142

    Managing calls 136 41-001380-05 rev03 – 07.2014 cfwd in phone mode 1. Use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. All three accounts have cfwd enabled as indicated by th...

  • Page 143

    Managing calls 41-001380-05 rev03 – 07.2014 137 4. Press the change key for the mode you selected in step 2. Scroll to the cfwd state screen. This screen displays the current state of the mode you selected. In the following example, the cfwd all state is on. 5. Press the change key in the cfwd state...

  • Page 144

    Managing calls 138 41-001380-05 rev03 – 07.2014 11. Press the next key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forward is configured on the phone, the phone ring...

  • Page 145

    Managing calls 41-001380-05 rev03 – 07.2014 139 cfwd in custom mode 1. Use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. All three accounts have cfwd enabled as indicated by t...

  • Page 146

    Managing calls 140 41-001380-05 rev03 – 07.2014 in the above example, the account has cfwd all and cfwd noans enabled as indicated by a check mark ( ). The cfwd busy setting is enabled for the account but has no call forward phone number config- ured as indicated by a ! . 3. Select a state for the a...

  • Page 147

    Managing calls 41-001380-05 rev03 – 07.2014 141 10. For the cfwd no answer state, in the cfwd number screen, press the down arrow key to scroll to the cfwd no. Rings screen and press change . 11. Press the next key to select the number of rings to apply to the phone for call forwarding incoming call...

  • Page 148: Missed Calls Indicator

    Managing calls 142 41-001380-05 rev03 – 07.2014 missed calls indicator the ip phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the ip phone ui only. The number of calls that have not been answered increment on the phone’s i...

  • Page 149: Voicemail

    Managing calls 41-001380-05 rev03 – 07.2014 143 voicemail the voicemail feature on the 6753i ip phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned voicemail number, there can be a minimum of 0 or a maximum of 1 voicemai...

  • Page 150: Additional Features

    144 41-001380-05 rev03 – 07.2014 additional features this section describes additional features you can use on the 6753i phone. Display dtmf digits a feature on the ip phones allows users to enable or disable dtmf (dual-tone multi-frequency) digits to display to the ip phone when using the keypad to...

  • Page 151: Play Call Waiting Tone

    Additional features 41-001380-05 rev03 – 07.2014 145 play call waiting tone you can enable or disable the playing of a call waiting tone when you are on an active call and a new call comes into the phone. You can configure this feature using the aastra web ui. Configuring call waiting tone use the f...

  • Page 152: Stuttered Dial Tone

    Additional features 146 41-001380-05 rev03 – 07.2014 stuttered dial tone you can enable or disable the playing of a stuttered dial tone when there is a message waiting on the ip phone. You can configure this feature using the aastra web ui. Configuring stuttered dial tone use the following procedure...

  • Page 153: Xml Beep Support

    Additional features 41-001380-05 rev03 – 07.2014 147 xml beep support using the aastra web ui, you can enable or disable a beep to be audible when the phone receives an xml application using the " xml beep support " field at the path basic settings->preferences->general . If you disable this feature...

  • Page 154: Status Scroll Delay

    Additional features 148 41-001380-05 rev03 – 07.2014 status scroll delay using the aastra web ui, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the " status scroll de...

  • Page 155

    Additional features 41-001380-05 rev03 – 07.2014 149 switch ui focus to ringing line you can configure a feature on the 6753i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already o...

  • Page 156

    Additional features 150 41-001380-05 rev03 – 07.2014 call hold reminder during active calls the ip phones allow you to enable or disable the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold. For example, when this feature is enabled, and th...

  • Page 157

    Additional features 41-001380-05 rev03 – 07.2014 151 call hold reminder (on single hold) in previous releases, the call hold reminder ring splash was triggered when you hung up a call and there was at least one other call on hold. The reminder ring splash timer started only when the active call hung...

  • Page 158: Call Waiting Tone Period

    Additional features 152 41-001380-05 rev03 – 07.2014 call waiting tone period you can specify a specific time period (in seconds) for the call waiting tone to play at regular intervals on an active call using the parameter “ call waiting tone period ”. A value of “0” is the default and plays the cal...

  • Page 159

    Additional features 41-001380-05 rev03 – 07.2014 153 preferred line and preferred line timeout the 6753i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back t...

  • Page 160

    Additional features 154 41-001380-05 rev03 – 07.2014 configuring “preferred line” and “preferred line timeout” using the aastra web ui use the following procedure to configure the preferred line and preferred line timeout feature using the aastra web ui. Aastra web ui 1. Click on basic settings->pre...

  • Page 161

    Additional features 41-001380-05 rev03 – 07.2014 155 goodbye key cancels incoming calls the 6753i has a feature that allows you to configure the goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called " goodby...

  • Page 162

    Additional features 156 41-001380-05 rev03 – 07.2014 using the goodbye key to cancel incoming calls feature ip phone ui if then "goodbye key cancels incoming call" is enabled and a second call comes in while you are on an active call. Press the goodbye key to reject the second incoming call. "goodby...

  • Page 163: Message Waiting Indicator

    Additional features 41-001380-05 rev03 – 07.2014 157 message waiting indicator you can configure the message waiting indicator (mwi) to illuminate for a specific line or for all lines. For example, if you configure the mwi led on line 3 only, the led illuminates if a voice mail is pending on line 3....

  • Page 164

    Additional features 158 41-001380-05 rev03 – 07.2014 incoming intercom call features incoming intercom by default, the ip phone allows incoming intercom calls to be automatically answered without having to set up an icom key on your phone. The phone automatically plays a warning tone when it receive...

  • Page 165

    Additional features 41-001380-05 rev03 – 07.2014 159 configuring incoming intercom settings use the following procedure to configure incoming intercom settings on the ip phone. Using redial key for “last number redial” the ip phone has an enhanced redial user interface that allows a user to quickly ...

  • Page 166: Group Rtp Paging

    Additional features 160 41-001380-05 rev03 – 07.2014 group rtp paging (receives rtp streams) you can configure the phone to allow it to receive a real time transport protocol (rtp) stream from pre-configured mul- ticast address(es) without involving sip signalling. This is called group paging on the...

  • Page 167

    Additional features 41-001380-05 rev03 – 07.2014 161 shared call appearance (sca) call bridging shared call appearance (sca) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a key on the secretary's phone. Calls c...

  • Page 168

    Additional features 162 41-001380-05 rev03 – 07.2014 line keys and idle screens programmable line keys line key phone behavior state call led call caller id non-call led non-call caller id idle n/a n/a off n/a seized solid green none solid red none progressing (outgoing call) green called party soli...

  • Page 169

    Additional features 41-001380-05 rev03 – 07.2014 163 broadsoft broadworks executive and assistant services the ip phone supports the broadsoft broadworks executive and assistant services feature. The executive and assistant services feature allows for an inter-network relationship to be created betw...

  • Page 170

    Additional features 164 41-001380-05 rev03 – 07.2014 configuring the filter key on an executive’s phone using the aastra web ui use the following procedure to configure the filter key on an executive’s phone using the aastra web ui: filter key for the assistant’s phone as an assistant can be associa...

  • Page 171

    Additional features 41-001380-05 rev03 – 07.2014 165 configuring the filter key on an assistant’s phone using the aastra web ui use the following procedure to configure the filter key on an assistant’s phone using the aastra web ui: aastra web ui 1. Click on operation -> programmable keys . 2. Selec...

  • Page 172

    Additional features 166 41-001380-05 rev03 – 07.2014 speeddial key with initiate call functionality (assistants only) speeddial keys can be configured to efficiently utilize the executive-assistant initiate call function. With a speeddial key configured for this feature, assistants can initiate a ca...

  • Page 173

    Additional features 41-001380-05 rev03 – 07.2014 167 executive phone features users with phones assigned with the executive role are able to: • activate and deactivate the executive call filtering service from the phone • intercept or ignore filtered calls before they are transferred to the assistan...

  • Page 174

    Additional features 168 41-001380-05 rev03 – 07.2014 to ignore a filtered call use the following procedure to ignore a filtered call: assistant phone features users with phones assigned with the assistant role are able to: • activate and deactivate the executive call filtering service from the phone...

  • Page 175

    Additional features 41-001380-05 rev03 – 07.2014 169 to activate executive call filtering on an assistant’s phone when the filter key’s value is defined use the following procedure to activate executive call filtering on an assistant’s phone when the filter key’s value is defined: to activate execut...

  • Page 176

    Additional features 170 41-001380-05 rev03 – 07.2014 to deactivate executive call filtering on an assistant’s phone when the filter key’s value is defined use the following procedure to deactivate executive call filtering on an assistant’s phone when the filter key’s value is defined: to deactivate ...

  • Page 177

    Additional features 41-001380-05 rev03 – 07.2014 171 to answer a filtered call use the following procedure to answer a filtered call: to ignore a filtered call use the following procedure to ignore a filtered call: ip phone ui 1. (optional) if the caller’s name is truncated, press the 2 navigation k...

  • Page 178

    Additional features 172 41-001380-05 rev03 – 07.2014 to push a filtered call back to the executive use the following procedure to push a filtered call back to the executive: to perform a blind transfer of a filtered call to the executive use the following procedure to perform a blind transfer of a f...

  • Page 179

    Additional features 41-001380-05 rev03 – 07.2014 173 to perform a consultative transfer of a filtered call to the executive use the following procedure to perform a consultative transfer of a filtered call to the executive: to activate call forwarding of filtered calls use the following procedure to...

  • Page 180

    Additional features 174 41-001380-05 rev03 – 07.2014 ip phone ui 1. Press the options key, the 2 navigation key, and then the enter key to enter the call forward menu or press the call forward programmable key. 2. Press the 2 navigation key three times to select forward filtering. 3. Press the chang...

  • Page 181

    Additional features 41-001380-05 rev03 – 07.2014 175 to deactivate call forwarding of filtered calls use the following procedure to deactivate call forwarding of filtered calls: aastra web ui 1. Click on basic settings->account configuration . 2. Remove the checkmark in the “ enabled ” box beside th...

  • Page 182: Star Codes

    Additional features 176 41-001380-05 rev03 – 07.2014 to initiate a call on behalf of an executive use the following procedure to initiate a call on behalf of an executive: star codes all of the main call handling and extension management features using star codes can be set on your phone by your adm...

  • Page 183: Model M670I Expansion Module

    41-001380-05 rev03 – 07.2014 177 model m670i expansion module the 6753i ip phone offers an optional m670i expansion module that attaches to the right side of the phone to provide additional keys. Model m670i the m670i provides 18 keys in each column (totalling 36 keys) on the keypad. Each key provid...

  • Page 184: Using The Expansion Module

    Model m670i expansion module 178 41-001380-05 rev03 – 07.2014 using the expansion module m670i expansion module after configuring the keys on the m670i expansion module, you can record the name of the key on the paper labels pro- vided with the expansion module. Press the key you want to use when ap...

  • Page 185: Troubleshooting Solutions

    41-001380-05 rev03 – 07.2014 179 troubleshooting solutions why is my display blank? Ensure that power is being provided to your phone. Make sure your phone is plugged into a power source. Why is my speakerphone not working? If you press the key and the speaker light flashes and you do not hear dial ...

  • Page 186

    Troubleshooting solutions 180 41-001380-05 rev03 – 07.2014 how do i restart the ip phone? You can restart the phone from the ip phone ui or through the aastra web ui. See “restarting your phone” on page 38 for more information. How do i lock my phone? You can lock your phone to prevent the phone fro...

  • Page 187: Limited Warranty

    41-001380-05 rev03 – 07.2014 warranty-1 limited warranty (not applicable in australia – see below for limited warranty in australia) aastra warrants this product against defects and malfunctions in accordance with aastra's authorized, written functional specification relating to such products during...

  • Page 188: Repair Notice

    Warranty-2 41-001380-05 rev03 – 07.2014 limited warranty (australia only) the benefits under the aastra limited warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products. In addition to all rights and remedies to which you may be...

  • Page 189: Warranty Repair Services

    Limited warranty (australia only) 41-001380-05 rev03 – 07.2014 warranty-3 warranty repair services procedure: should the product fail during the warranty period and you wish to make a claim under this express warranty, please contact the aastra authorized reseller who sold you this product (details ...

  • Page 190: Appendix A - Time Zone Codes

    A-1 41-001380-05 rev03 – 07.2014 appendix a - time zone codes the following table identifies the time zone name and time zone code to use on the ip phone. Time zone name/time zone code table time zone name time zone code ad-andorra ae - dubai ag-antigua ai-anguilla al-tirane an-curacao ar-buenos air...

  • Page 191

    Appendix a - time zone codes 41-001380-05 rev03 – 07.2014 a-2 ca-newfoundland ca-atlantic ca-eastern ca-saskatchewan ca-central ca-mountain ca-pacific ca-yukon ch-zurich ck-rarotonga cl-santiago cl-easter cn-beijing co-bogota cr-costa rica cu-havana cy-nicosia cz-prague nst ast est est cst mst pst p...

  • Page 192

    Appendix a - time zone codes a-3 41-001380-05 rev03 – 07.2014 lc-st lucia li-vaduz lt-vilnius lu-luxembourg lv-riga ast cet eet cet eet mc-monaco md-chisinau mk-skopje mq-martinique ms-montserrat mt-malta mu - mauritius mx-mexico city mx-cancun mx-merida mx-monterrey mx-mazatlan mx-chihuahua mx-herm...

  • Page 193

    Appendix a - time zone codes 41-001380-05 rev03 – 07.2014 a-4 tr-istanbul tt-port of spain tw-taipei eet ast cst ua-kiev us-eastern us-central us-mountain us-pacific us-alaska us-aleutian us-hawaii uy-montevideo eet est cst mst pst aks has hst uys va-vatican cet yu-belgrade cet time zone name time z...

  • Page 194: Index

    Index-1 41-001380-05 rev03 – 07.2014 index numerics 6753i customizing ................................................................................................11 , 21 feature ....................................................................................................................1 ...

  • Page 195

    Index 41-001380-05 rev03 – 07.2014 index-2 blf list key ........................................................................................................ 57 blf/xfer key ....................................................................................................... 74 call forward key...

  • Page 196

    Index index-3 41-001380-05 rev03 – 07.2014 v voicemail ........................................................................................................101 , 143 w warning tone, for intercom ................................................................................158 warranty exclusion...

  • Page 197

    Disclaimer aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, aastra will not be liable for technical or editorial errors or omissions contained within this documentat...