Abcon ProShip Instruction Manual - page 13
PROSHIP
®
13
TROUBLESHOOTING AND HELPFUL TIPS
ThePOSTSHIP
®
hasbeendesignedtobehighlyrobustandgiveyearsofreliableand
accurateuse.Neveroverloaded,droporshockthescaleasinsidealldigitalscalesare
delicate load cells which measure the weight of an item. They are easily and can
sometimes be permanently damaged so it’s important that if scales are to be shipped or
movedanywheretheyarepackedverywellandhandledcarefully
ThemostcommonreasonsformalfunctioningscalesandinaccuracyarefaultyAC
adapters, low batteries or bad battery connections. If a problem is found whilst using an
ACadapter,itisrecommendedtotestusingbatteries.Itisalsorecommendedtochange
batteries on a regular basis.
NEVERuseanACadapteratthesametimeashavingbatteriesinstalled.
Digital scales always perform slowly and to some extent inaccurately when cold (under
15°C/59°F)oriftheyaretoohot(over30°C/86°F),soit’srecommendedtooperateat
normalroomtemperaturesof19-30°C(66-86°F).Theoperatingtemperaturerangeofthis
modelis0-40°C(32-104°F).
1. If the scale does not seem to be accurate, or display shows
Err-C, recalibrate as
describedonPg9.
2. MEASUREDWEIGHTDOESNOTSTAYSTILLANDCONSTANTLYCHANGESUP
ORDOWN:
ThisisusuallycausedbyafaultyACadapter.Pleasetestunitusingagoodquality
setofbatteriestoseeifthismakesadifference.IfitdoesmakeadifferenceanewAC
adapter can be sent under warranty by contacting your supplier.
3. THEBACKLIGHTOFTHEDISPLAYCONSTANTLYFLASHESONANDOFF:
ThisisusuallycausedbyafaultyACadapter.Pleasetestunitusingagoodquality
setofbatteriestoseeifthismakesadifference.IfitdoesmakeadifferenceanewAC
adapter can be sent under warranty by contacting your supplier.
4. THEDISPLAYISPERMANENTLYSHOWINGON
EEEEE:
Thisindicatesthescalewasdropped,shockedorsomehowdamagedandthedelicate
loadcellshavebeendamaged.TryrecalibratingasdescribedonPg9.Ifthisdoes
notresolvetheproblemcontactyoursupplier.
5. THEDISPLAYSHOWS
Err-0:
Thescalehasbeenoverloaded.Ensurethatyouhavenotplacedatotalorcombined
weight (including when using
TARE) in excess of the scales maximum capacity.
6. THEDISPLAYSHOWSUNSTORFLASHES
Err-S:
Thisindicatesthatthescaleisnotonalevelstablesurface.Repositionthescaleand
ensurethatthereisnothingjammingorstuckbetweenthescalebodyandplatform.
Ifthisdoesnotresolvetheproblemcontactyoursupplierastheloadcellsmaybe
fatally damaged.