Abi IMAGE IQBoardPS User Manual - page 9
FAQs
1. Indicator light
does not shine
If the COM port of white board needs to
be replaced, please contact the agent
or call ABI.
Please contact ABI.
(4) Indicator light doe t shine but the IWB
works normal.
Check the connection between USB
port and COM port. Then connect
them.
(1)The connection of USB port and PC is
not good or the connection between COM
port and IWB is not stable.
(2)The USB port or the COM port of white
board needs to be replaced.
(3) USB data line should be changed.
Please contact ABI.
Indicator Light
(1) The connection of USB port or
COM port of white board is not stable.
Check USB port and COM port,
try connecting them again.
(2) The installation of IWB software is
not succeeding.
Uninstall the old white board
software driver and install it again.
(3) The tool software of IWB will not start.
Install USB data line again.
Click on “Tools” in Taskbar icon
menu.
(4)The driver of USB data line did not
install.
(5) USB data line needs to be replaced.
Please contact ABI.
(6) The control card in white board needs
to be replaced.
Please contact ABI.
2. Indicator light
shines red
T
oolbar
1. The mouse
does not work.
(1) The tool software of IWB will not
start.
Click on “Tools” in Taskbar icon
menu.
(2) The installation of IWB software is not
succeeding.
Uninstall the old white board
software driver and install it again.
(3)The two connecting lines between the
border of toolbar and the bottom of white
board are incorrectly connected.
Insert the connecting line firmly or
make sure the left one is grey and the
right one is black, and then connect
them again.
2. Single button
does not work.
The two connecting lines between the
border of toolbar and the bottom of white
board need to be replaced.
Please contact ABI.
3. The button
and function
are not com-
patible or the
button jumps
randomly.
(1) The installation of IWB software is not
succeeding.
Install the software again.
(2)The interior of IWB needs to be
maintained or replaced.
Please contact ABI.
EWB
1. Stylus pen or
finger cannot
control the IWB
(1) The installation of IWB software is
not succeeding.
Uninstall the old white board
software driver and install it again.
(2)The tool software of IWB does not start.
Click on “Tools” in Taskbar icon
menu.
(3)The two connecting lines between the
border of toolbar and the bottom of white
board become loose or need to be re-
placed.
If they become loose, make sure the
left one is grey and the right one is
black. Then connect them again. If they
still don’t work, contact ABI.
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