Audio Authority 1392D User Manual - Firmware Updates
8
Switch Settings
● EDID: Choose Standard (STD) or TV mode. In TV mode, the DA
automatically detects and stores the output 1 sink EDID data (e.g. a TV).
Switch to STD mode for 1080p output
● SYS-RST: The DA checks the EDID of connected displays every eight to ten
minutes. Set the SYS-RST switch to ON to prevent the DA from interrupting
video and audio transmission to re-learn EDID settings each time the source
is switched, or a TV is hot-plugged to the distribution system.
Firmware Updates
Contact Audio Authority Technical Support at 800-322-8346 for information
regarding firmware updates.
Troubleshooting
● For 4K resolution, use premium certified high speed HDMI cables and a
high speed HDMI Extender (if needed) that supports Ultra-HD. Make certain
that the input cable is as short as possible. HDMI cable design and quality
are extremely important in long cable runs where capacitance can severely
impact performance
● Make certain that the distribution amplifier’s power LED is illuminated and
not flickering on and off. Intermittent operation generally means a problem
with the DC power adapter or low AC voltage being supplied to the DC
adapter’s input.
● If some lower resolution TVs do not display a picture, you may need to divide
your distribution system into separate 1080p, and 2160p systems with a
source for each system
● If some displays are not receiving video signal, or lose signal, check to see if
they are on the wrong input
● If you still experience problems using the distribution amplifier, troubleshoot
by first attaching the source device directly to each of the destination devices
in turn using the same cables you are using with the expanded system. This
is a way of determining if the problem is due to bad cables or a problem with
the other devices. If you are unable to obtain a signal using this simplified
path, suspect the cables, the source device or the destination device
If a problem still persists after trying the above suggestions, contact the
Audio Authority Technical Service department via email:
support@audioauthority com, or call 800-322-8346 or 859-233-4599