Calix T073G HGU ONT User Manual - page 18
User Guide
Table 9 Troubleshoot Procedures
Problem
Procedure
The
POWER LED is off
• Check whether the Power Switch button
on the rear of the ONT is pressed
• Check whether the power adapter matches
the ONT
• Check whether the power connection is
correct
The
LINK LED is off
• Check whether the optical fiber is
connected correctly
• Check whether there is dirt on the optical
connector
The
LINK LED is on, but the
Internet LED is off.
Contact with Network Operation Center
(NOC)
The
LAN LED is off
• Check whether the Ethernet cable
delivered with the device is used.
• Check whether the Ethernet cable is
connected correctly.
• Check whether the indicator of the network
adapter is on
• Check whether the network adapter
works normally: Check whether there
are devices with the ? or ! mark under
Network adapters. If there are such
devices, uninstall and then re-install them,
or insert the network adapter into another
slot. If the problem remains, change the
network adapter
The
TEL LED is off
• Check whether the connection of the
telephone cable is correct
• Check whether the telephone is on-hook
The
Internet LED is off
Check if WAN port is configured correctly
The
WPS LED is off
Check whether the WPS service is enabled
The
WLAN LED is off
Check whether the WLAN service is enabled
The
USB LED is off
Check whether the cable is normal
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220-00602 R10 | October, 2013