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Canon Color imageCLASS 8180c Basic Manual

Other manuals for Color imageCLASS 8180c: Remote Ui Manual, Network Manual, Quick Start Manual, Software Manual
Manual is about: imageCLASS MF8180c Software Guide

Summary of Color imageCLASS 8180c

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    Canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, ontario l5t 1p7, canada canon europa n.V. Bovenkerkerweg 59-61 1185 xb amstelveen, the netherlands canon france s.A.S...

  • Page 2: Color

    Color imageclass mf8180c basic guide.

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    Manuals for the machine the manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals. Cd-rom guides with this symbol are pdf...

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    How this manual is organized introduction paper handling document handling printing from your computer copying scanning system monitor maintenance troubleshooting machine settings appendix includes the specifications of this machine and the index. Chapter 1 chapter 2 chapter 3 chapter 4 chapter 5 ch...

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    Iv contents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viii how to use this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viii symbols used in this manual . . . . . . . . . . . ....

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    V printing areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 loading paper in the cassette. . . . . . . . . . . . . . . . ...

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    Vi adjusting manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 adjusting the color balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 adjusting the saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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    Vii precautions for handling the drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . 8-30 storing a drum cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32 condensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

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    Viii preface thank you for purchasing canon color imageclass mf8180c. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future ref...

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    Ix messages displayed in the lcd the following are a few examples of how messages in the lcd are expressed in this manual. The messages are indicated within angle brackets. • if is displayed, the machine cannot scan the documents. •.

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    X legal notices fcc (federal communications commission) color imageclass mf8180c: model f148800 this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interferen...

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    Xi important • this class b digital apparatus meets all requirements of the canadian interference-causing equipment regulations. • cet appareil numérique de la classe b respecte toutes les exigences du règlement sur le matériel brouilleur du canada. Laser safety this product complies with 21 cfr cha...

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    Xii international energy star program as an energy star ® partner, canon usa, inc. Has determined that this product meets the energy star ® guidelines for energy efficiency. The international energy star ® office equipment program is an international program that promotes energy saving through the u...

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    Xiii legal limitations on the usage of your product and the use of images using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civ...

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    Xiv important safety instructions please read these instructions thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected ...

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    Xv • do not install the machine in the following locations: - a damp or dusty location - a location near water faucets or water - a location exposed to direct sunlight - a location subject to high temperatures - a location near open flames - a location near devices that contain magnets or generate m...

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    Xvi caution • do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock. • always grasp the power plug when disconnecting the power cord. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. ...

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    Xvii • to avoid damage to the power cord and creating a fire hazard, always disconnect the power cord and the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock. • do not drop paper clips, staples, or other me...

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    Xviii • there are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock. ...

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    Xix consumables warning • do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or p...

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    Chapter customer support 1-1 1 introduction this chapter describes the main components, the operation panel and the standby display of the machine. It also explains how to set the energy saver function. Customer support your machine is designed with the latest technology to provide trouble-free oper...

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    Main components of the machine 1-2 in tr od uctio n 1 main components of the machine this section describes the main components of the machine. Front view a operation panel controls the machine. B adf(automatic document feeder) holds the documents and feeds them automatically into the scanning unit....

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    Main components of the machine 1-3 in tr od uctio n 1 rear view a platen glass cover open it when you place documents on the platen glass for copying or scanning. B platen glass place documents. C multi-purpose tray holds the paper supply. A usb port connect the usb (universal serial bus) cable. B p...

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    Operation panel 1-4 in tr od uctio n 1 operation panel a in use/memory indicator lights green during copying or when the copy job is stored in the memory. B copy key switches the standby display to the copy mode. C fax key switches the standby display to the fax mode. D scan key switches the standby...

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    Standby display 1-5 in tr od uctio n 1 standby display the standby display differs depending on which mode is selected. The standby display in the copy, scan or fax mode is as follows: ■ copy mode ■ scan mode ■ fax mode canon color imageclass mf8180c has various fax features such as error correction...

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    Energy saver mode 1-6 in tr od uctio n 1 energy saver mode this machine provides an energy saver function. When no operations are performed for a specified number of minutes, the machine automatically enters the energy saver mode. Note • the time until the machine enters the energy saver mode can be...

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    Energy saver mode 1-7 in tr od uctio n 1 note right after the machine is restored from the energy saver mode, or right after copying finishes, wait about 15 seconds before pressing [energy saver]. Restoring from the energy saver mode manually 1 press [energy saver]. The energy saver key goes off and...

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    Chapter print media requirements 2-1 2 paper handling this chapter describes the media you can use with this machine, how to load them, and where the documents come out. Print media requirements storing paper the quality of paper may deteriorate if it is stored improperly even when the paper meets t...

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    Print media requirements 2-2 p a pe r hand ling 2 storing color print paper when handling or storing color printouts printed by this machine, be careful of the following points: important • avoid storing color prints with pvc materials such as clear folders. Toner may come off and stick to the pvc m...

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    Print media requirements 2-3 p a pe r hand ling 2 note • the printing speed may become slower than usual depending on the paper size, the paper type, and the number of sheets you specify. This is because the machine's safety function works to prevent the failure due to heat. • some types of paper ma...

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    Loading paper 2-4 p a pe r hand ling 2 loading paper this section describes how to load paper in the cassette and the multi-purpose tray. Caution when loading paper, take care not to cut your hands on the edges of the paper. Note the cassette holds up to approximately 250 sheets of 17 lb (60 g/m 2 )...

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    Loading paper 2-5 p a pe r hand ling 2 2 push down the plate of the paper cassette to lock it. Caution do not touch the lock release levers located on the right and left sides of the paper cassette when the plate of the paper cassette is locked. The plate may snap forcefully if the lock is released ...

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    Loading paper 2-6 p a pe r hand ling 2 important slide the paper guide to the "b5-jis" position when using b5 size paper (7 1/8" x 10 1/8" (182 mm x 257 mm)). "b5-iso" and "8.5" x 13"" are not used. 4 adjust both sides of the paper guide to the mark of the desired paper size. When adjusting the pape...

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    Loading paper 2-7 p a pe r hand ling 2 5 load the paper stack so that the bottom of the page touches the paper guide. Caution when loading paper, be careful not to cut your hands with the edges of the paper. Important • make sure that the paper guide is adjusted to fit the paper size. If it does not...

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    Loading paper 2-8 p a pe r hand ling 2 note to print on letterhead paper or paper printed with a logo, load the paper with the print side facing down and the top of the paper to the front of the cassette. 6 press down the paper stack so that it is loaded under the hook on the paper guides. Confirm t...

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    Loading paper 2-9 p a pe r hand ling 2 7 set the paper cassette into the machine. Push the paper cassette into the machine firmly until the front side of the cassette is flush with the front surface of the machine. ● amount of paper remaining in the cassette the paper cassette has a display indicati...

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    Loading paper 2-10 p a pe r hand ling 2 opening the multi-purpose tray open the multi-purpose tray using the following procedure. 1 open the multi-purpose tray. Hold the grip at the center of the front surface of the printer. 2 pull out the auxiliary tray. Important be sure to pull out the auxiliary...

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    Loading paper 2-11 p a pe r hand ling 2 3 open the extension tray when loading long-size paper such as a4. Closing the multi-purpose tray close the multi-purpose tray using the following procedure. Keep the multi-purpose tray closed when it is not used. 1 remove any loaded paper, close the extension...

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    Loading paper 2-12 p a pe r hand ling 2 loading paper in the multi-purpose tray use the multi-purpose tray when you want to copy or print on the different paper which is in the cassette. 1 open the multi-purpose tray and pull out the auxiliary tray. For opening the multi-purpose tray, see "opening t...

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    Loading paper 2-13 p a pe r hand ling 2 important • the maximum amount of paper that can be loaded in the multi-purpose tray may vary depending on the paper type (e.G., maximum capacity: 125 sheets of 17 lb (60g/m 2 ) paper). For more details, see "acceptable paper," on p. 2-2. • confirm that there ...

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    Loading paper 2-14 p a pe r hand ling 2 4 slide the paper guides so that they fit to both sides of the paper stack. Important • be sure to align the paper guides with the width of the paper. If the guides are too loose or too tight, it may result in misfeeds or paper jams. • do not touch the paper i...

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    Loading paper 2-15 p a pe r hand ling 2 1 open the multi-purpose tray and pull out the auxiliary tray. For opening the multi-purpose tray, see "opening the multi-purpose tray," on p. 2-10. 2 spread the paper guides a little wider than the actual envelope width. 3 place the stack of envelopes on a fl...

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    Loading paper 2-16 p a pe r hand ling 2 4 loosen the hard corners of the envelopes and flatten curls as shown in the figure. 5 align the edges of the envelopes on a flat surface. 6 gently load the stack of envelopes with the address side facing up and the flap side come the leftward. Be sure to inse...

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    Loading paper 2-17 p a pe r hand ling 2 caution when loading envelopes, be careful not to cut your hands with the edges of the envelopes. Important • up to 10 sheets of envelopes can be loaded. • confirm that there is sufficient space between the paper limit guides and the envelope stack. Take out s...

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    Loading paper 2-18 p a pe r hand ling 2 important • be sure to align the paper guides with the width of the envelopes. If the guides are too loose or too tight, it may result in misfeeds or paper jams. • do not touch the envelopes in the multi-purpose tray or pull them out while printing. It may res...

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    Specifying the paper size and type (common for cassette and multi-purpose tray) 2-19 p a pe r hand ling 2 specifying the paper size and type (common for cassette and multi-purpose tray) specifying the paper size at the factory, the paper size has already been set to . Each time you change the paper ...

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    Specifying the paper size and type (common for cassette and multi-purpose tray) 2-20 p a pe r hand ling 2 specifying the paper type is selected as the default paper type. When using paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type can...

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    Specifying the paper size and type (common for cassette and multi-purpose tray) 2-21 p a pe r hand ling 2 orientation of the document and the paper loading when you load or place a document in the adf or on the platen glass, the orientation of the document and the orientation of the paper in the cas...

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    Selecting the paper output area 2-22 p a pe r hand ling 2 selecting the paper output area face down paper output delivers paper with the printed side down on the output tray. Face up paper output delivers paper with the printed side up from the output area. Select the area depending on your purpose ...

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    Selecting the paper output area 2-23 p a pe r hand ling 2 face down paper output area the paper is delivered with the printed side down on the output tray. Paper is stacked in printed order. Close the face up cover. Important • do not place the delivered paper back on the output tray. Doing so may r...

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    Selecting the paper output area 2-24 p a pe r hand ling 2 face up paper output area the paper is delivered with the printed side up from the face up paper output at the rear of the machine. This way is convenient for printing on transparencies, or envelopes which tend to curl, because the paper is d...

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    Chapter document requirements 3-1 3 document handling this chapter describes the types of documents you can scan or copy with this machine and how to set them on the platen glass. Document requirements the documents you place on the platen glass or loaded in the adf for copying, scanning, or sending...

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    Document requirements 3-2 d o c u ment handling 3 note when making copies of a small size document, the copy speed may be slightly slower than usual. Problem documents • make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it...

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    Setting up documents 3-3 d o c u ment handling 3 setting up documents for scanning, place your documents on the platen glass or load them in the adf. Where you set up your documents depends on the size and type of documents you want to scan. (see "document requirements," on p. 3-1.) placing a docume...

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    Setting up documents 3-4 d o c u ment handling 3 the illustration below shows how to place an ltr-size document on the platen glass. 3 gently lower the platen glass cover. The document is now ready for scanning. Loading documents in the adf 1 fan the edges that will feed into the machine first, then...

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    Setting up documents 3-5 d o c u ment handling 3 2 adjust the document guides to the width of the document. 3 load the documents face up in the adf. Note • for multiple page documents, the pages are fed one by one from the top of the stack (from the first page). • wait until all pages of your docume...

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    Setting up documents 3-6 d o c u ment handling 3 the paper path of the adf note • when documents are loaded in the adf, the scanning unit moves to the position shown above and remains there. • when documents are not loaded in the adf, the scanning unit moves to scan it. 3 2 1 the machine scans docum...

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    Chapter before printing 4-1 4 printing from your computer this chapter explains how to print the documents from your computer using the printer driver included in the cd-rom. Before printing before printing, software must be installed in your computer. • if not, please refer to the quick start guide...

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    Before printing 4-2 pr in tin g fr om y o ur co mpu te r 4 2 click the corresponding printer driver icon. 3 from the [file] menu, click [set as default printer] (windows 98/ me: [set as default])..

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    Printing documents 4-3 pr in tin g fr om y o ur co mpu te r 4 printing documents the general steps for printing a document are explained below. 1 load paper in the cassette or the multi-purpose tray. For details on how to load paper, see "loading paper," on p. 2-4. 2 open the document in an applicat...

  • Page 61

    Printing documents 4-4 pr in tin g fr om y o ur co mpu te r 4 canceling printing 1 open the [printers and faxes] (windows 98/me/2000: [printers]) folder. ● on windows xp/server 2003: ❑ click [start] on the windows task bar ➞ select [printers and faxes]. ● on windows 98/me/2000: ❑ click [start] on th...

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    More information 4-5 pr in tin g fr om y o ur co mpu te r 4 more information for detailed information on all printing features, refer to chapter 2, "printing," in the software guide..

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    Chapter documents you can copy 5-1 5 copying this chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents you can copy for information on the types of documents you can copy, ...

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    Making copies 5-2 co p y in g 5 making copies note • when making copies on ltr-size paper after having continuously copied on paper smaller than ltr-size paper, the copies may be dirty. To prevent copies from being dirty, wait about 1 minute before making copies. • when making copies of a small size...

  • Page 65

    Making copies 5-3 co p y in g 5 5 press [b&w start] or [color start]. Note • to cancel copying, press [stop/reset] ➞ follow the instructions in the lcd. You can also cancel copying using [status monitor]. See "confirming and deleting a copy job," on p. 7-3. • when you cancel copying while scanning a...

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    Setting enlarging/reducing 5-4 co p y in g 5 setting enlarging/reducing you can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/reducing using preset copy ratios 1 press [enlarge/reduce]. 2 press [((-)] or [)(+)] to select the copy ratio ➞ press [set]....

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    Setting enlarging/reducing 5-5 co p y in g 5 enlarging/reducing using custom copy ratios 1 press [enlarge/reduce] twice. 2 use the numeric keys to enter the copy ratio ➞ press [set]. • you can enter the copy ratio from 50% to 200%, selectable in 1% increments. • even after entering the copy ratio, y...

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    Improving copied image 5-6 co p y in g 5 improving copied image adjusting the image quality (resolution) you can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting the image quality. 1 press [image quality]. 2 press [...

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    Improving copied image 5-7 co p y in g 5 note • image quality mode automatically changes to when is set. • automatic exposure only works in black and white copying. The exposure has to be manually adjusted in color copying. Press [color start] after setting to the auto mode in order to adjust the ex...

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    Improving copied image 5-8 co p y in g 5 1 press [menu]. 2 press [((-)] or [)(+)] to select ➞ press [set]. 3 press [((-)] or [)(+)] to select ➞ press [set]. 4 press [((-)] or [)(+)] to select the each color , , and ➞ press [set]. 5 press [((-)] or [)(+)] or use the numeric keys to specify the toner ...

  • Page 71

    Improving copied image 5-9 co p y in g 5 1 press [menu]. 2 press [((-)] or [)(+)] to select ➞ press [set]. 3 press [((-)] or [)(+)] to select ➞ press [set]. 4 press [((-)] or [)(+)] to select the appropriate saturation level ➞ press [set]. You can select from the following: - - - 5 press [stop/reset...

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    Improving copied image 5-10 co p y in g 5 removing the background color you can adjust the background color by specifying the level from between 1 and 5 so that you can erase the background color of the document on the copy. 1 press [menu]. 2 press [((-)] or [)(+)] to select ➞ press [set]. 3 press [...

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    Special features 5-11 co p y in g 5 special features the machine has the following special copy features. These features allow you to sort copies in page order and create special copies easily. - collate copy sorts copies in page order. - reserve copy reserves the next job while the machine is print...

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    Special features 5-12 co p y in g 5 3 use the numeric keys to enter the number of copies you want. You can set up to 99 copies. 4 press [b&w start] or [color start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order. Note wh...

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    Special features 5-13 co p y in g 5 6 press [b&w start] or [color start]. The machine scans the next document and then prints only one copy. Repeat step 5 and 6 to scan all documents and the machine prints only one copy for each document. 7 press [set]. The machine begins printing out the rest of th...

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    Special features 5-14 co p y in g 5 • press [exposure] to select the scanning exposure. (see "adjusting the exposure (density)," on p. 5-6.) • press [enlarge/reduce] to select the copy ratio. (see "setting enlarging/reducing," on p. 5-4.) 5 press [b&w start] or [color start]. The machine begins scan...

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    Chapter before scanning 6-1 6 scanning this chapter briefly explains how to scan documents into your computer using the scanner driver included in the cd-rom. Before scanning before scanning, software must be installed on your computer. • if not, please refer to the quick start guide or chapter 1, "...

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    Scanning methods 6-2 scan nin g 6 scanning methods there are two methods of scanning documents to your computer: • using a twain- or wia- (windows xp) compliant windows application • using [scan] on the operation panel of the machine important for better scanning quality for color documents, we reco...

  • Page 79

    More information 6-3 scan nin g 6 more information for detailed information on all scanning features, refer to chapter 3, "scanning," in the software guide..

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    Chapter checking the status of the jobs stored in the machine 7-1 7 system monitor this chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the status of the jobs stored in the machine use the [status monitor] to confirm or de...

  • Page 81

    Checking the status of the jobs stored in the machine 7-2 syst em m o nit o r 7 confirming and deleting a fax job follow the procedure below to confirm the sending or receiving status. 1 press [status monitor]. 2 press [((-)] or [)(+)] to select ➞ press [set]. Note • if there is no job, is displayed...

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    Checking the status of the jobs stored in the machine 7-3 syst em m o nit o r 7 confirming transmission results follow the procedure below to confirm the sending or receiving results. 1 press [status monitor]. 2 press [((-)] or [)(+)] to select ➞ press [set]. Note if there is no job, is displayed. 3...

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    Checking the status of the jobs stored in the machine 7-4 syst em m o nit o r 7 6 press [stop/reset] to return to the standby display. Confirming and deleting a pc print job 1 press [status monitor]. 2 press [((-)] or [)(+)] to select ➞ press [set]. Note • if there is no job, is displayed. • if ther...

  • Page 84

    Checking the status of the jobs stored in the machine 7-5 syst em m o nit o r 7 confirming and deleting a report job 1 press [status monitor]. 2 press [((-)] or [)(+)] to select ➞ press [set]. Note • if there is no job, is displayed. • if there is only one report job, go to step 4. 3 press [((-)] or...

  • Page 85

    Chapter periodic cleaning 8-1 8 maintenance this chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic cleaning your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machin...

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    Periodic cleaning 8-2 m a int e nan ce 8 cleaning the scanning area wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth. Cleaning the adf area black lines may appear in copies when the adf is used to feed d...

  • Page 87

    Periodic cleaning 8-3 m a int e nan ce 8 important • paste, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the adf while the paste, ink, or correction fluid on the document is still wet. This is what causes black lines on copies. Whenever y...

  • Page 88

    Periodic cleaning 8-4 m a int e nan ce 8 5 load the cleaning page with the printed side facing down and wide edge with the largest blank space entering the multi-purpose tray first. When other paper has already been loaded in the multi-purpose tray, remove it before loading the cleaning page. 6 pres...

  • Page 89

    Replacing the cartridges 8-5 m a int e nan ce 8 replacing the cartridges this section describes how to remove used cartridges and replace them with new ones. Important if printout becomes faint or inconsistent, the reason may be that the lifetime of the toner cartridge has been reached even when a m...

  • Page 90

    Replacing the cartridges 8-6 m a int e nan ce 8 important use only toner cartridges intended for use with this machine. 1 press [menu]. 2 press [((-)] or [)(+)] to select ➞ press [set]. 3 press [((-)] or [)(+)] to select ➞ press [set]. 4 press [((-)] or [)(+)] to select the cartridge to be replaced ...

  • Page 91

    Replacing the cartridges 8-7 m a int e nan ce 8 6 make sure that the toner cartridge you want to replace is at the position for replacing. If the spent toner cartridge is not in the replacement position, close the cover, then open it again when the whirring sound stops. Repeat this process until the...

  • Page 92

    Replacing the cartridges 8-8 m a int e nan ce 8 8 confirm the color of the label on the toner cartridge holder, then take out a toner cartridge of the same color from the protective bag. Open the protective bag with scissors, so as not to damage the cartridge. Important • keep the protective bag in ...

  • Page 93

    Replacing the cartridges 8-9 m a int e nan ce 8 9 hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times from side to side a , then back and forth b to evenly distribute the toner inside. Important • if toner is not distributed evenly, it may result in a deterioration of the p...

  • Page 94

    Replacing the cartridges 8-10 m a int e nan ce 8 important • do not touch or hold the development roller. The image quality may deteriorate if you do so. Do not apply shock to the toner cartridge memory or bring it near magnetic waves as this may result in damage to the machine. • keep the protectiv...

  • Page 95

    Replacing the cartridges 8-11 m a int e nan ce 8 important • do not pull the sealing tape diagonally, upwards, or downwards. If the tape is severed, it may become difficult to pull it out completely. • pull out the sealing tape completely from the toner cartridge. If the sealing tape remains in the ...

  • Page 96

    Replacing the cartridges 8-12 m a int e nan ce 8 when the toner cartridge is installed properly, the label on the cartridge and on the toner cartridge holder will be aligned as shown in the figure. 13 close the cartridge cover and lower the scanning platform. The toner cartridge holder will rotate a...

  • Page 97

    Replacing the cartridges 8-13 m a int e nan ce 8 precautions for handling toner cartridges please use caution when handling the toner cartridges. Careless handling can damage delicate mechanical parts or cause deterioration of the print quality. Please read the following notices before installing or...

  • Page 98

    Replacing the cartridges 8-14 m a int e nan ce 8 • do not touch or hold the development roller. The image quality may deteriorate. Do not apply shock to the toner cartridge memory or bring it near magnetic waves. It may result in damage to the machine. • when handling a toner cartridge, hold it prop...

  • Page 99

    Replacing the cartridges 8-15 m a int e nan ce 8 • if a toner cartridge has to be removed from the machine for maintenance, attach the protective cover immediately and place it in the protective bag that it came in or wrap it with a thick cloth. • do not place it vertically or upside-down. Store a c...

  • Page 100

    Replacing the cartridges 8-16 m a int e nan ce 8 the clean earth campaign the canon cartridge recycling program the canon cartridge recycling program fulfills the first initiative of canon's clean earth campaign, which supports four critical environmental areas: • recycling in the workplace • conser...

  • Page 101

    Replacing the cartridges 8-17 m a int e nan ce 8 u.S.A. Program packaging ■ option a-1: single box return • repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. • place the empty cartridge in the box of your new cartridge. Seal the box. ■ option...

  • Page 102

    Replacing the cartridges 8-18 m a int e nan ce 8 ■ option a-2: multiple box return we encourage you to use this option as a more efficient way to ship cartridges. • complete option a-1. • bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed up...

  • Page 103

    Replacing the cartridges 8-19 m a int e nan ce 8 shipping apply the ups authorized returning label provided in this guide. Residents of alaska and hawaii: do not use the ups authorized returning label. For alaska and hawaii canon set up alternative mail service with the u.S. Postal service. Please c...

  • Page 104

    Replacing the cartridges 8-20 m a int e nan ce 8 canada program-canada programme ■ option a: single box return • repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. • place the empty cartridge in the box of your new cartridge. Seal the box. • a...

  • Page 105

    Replacing the cartridges 8-21 m a int e nan ce 8 working to preserve endangered species is a long-standing canon interest. To this end, for every cartridge collected, canon canada donates $1, shared equally between world wildlife fund canada and the nature conservancy of canada. This donation is uti...

  • Page 106

    Replacing the drum cartridge 8-22 m a int e nan ce 8 replacing the drum cartridge this section describes the precautions for replacing, handling, and storing drum cartridges. Note • the lifetime of the drum cartridge (canon genuine cartridge) used in this printer is as follows. The number of the she...

  • Page 107

    Replacing the drum cartridge 8-23 m a int e nan ce 8 • do not touch the electrical contacts or gears in the cartridge cover, as this may result in an electric shock. Important • use only a drum cartridge intended for use with this machine. • the inner portion of the machine must be cleaned when repl...

  • Page 108

    Replacing the drum cartridge 8-24 m a int e nan ce 8 3 use a soft, dry cloth and wipe off chipped paper and toner that are attached on the transparent sheet located at the front of the roller. Warning clean the machine using a soft, dry cloth. Do not use alcohol, benzene, paint thinner, or other fla...

  • Page 109

    Replacing the drum cartridge 8-25 m a int e nan ce 8 4 take the drum cartridge out of the protective bag. Open the protective bag with scissors, so as not to damage the cartridge. Important • keep the protective bag in which the cartridge came in. It may be required when taking out the drum cartridg...

  • Page 110

    Replacing the drum cartridge 8-26 m a int e nan ce 8 5 remove the packing materials (7 pieces). Remove the packing materials a and b by hooking your fingers into the tab and pulling them in the direction of the arrows. Remove the packing materials c and d by turning them in the direction of the arro...

  • Page 111

    Replacing the drum cartridge 8-27 m a int e nan ce 8 remove the packing materials e and f by holding the grips and pulling them in the direction of the arrows. Hold the packing material g and remove it as shown in the figure. Important • do not hold or touch the electrical contacts. It may result in...

  • Page 112

    Replacing the drum cartridge 8-28 m a int e nan ce 8 • do not hold or touch the imaging transfer belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. • after removing the packing materials, i...

  • Page 113

    Replacing the drum cartridge 8-29 m a int e nan ce 8 lock the drum cartridge by pushing it down toward you b. Important lock the drum cartridge securely so that it may be in the state shown in the figure. 7 close the cartridge cover and lower the scanning platform. B.

  • Page 114

    Replacing the drum cartridge 8-30 m a int e nan ce 8 important • when you make copies immediately after replacing the drum cartridge, the print quality may deteriorate. Make copies after making sure the whirring sound stops. • when still appears in the lcd after inserting the cartridge, disconnect a...

  • Page 115

    Replacing the drum cartridge 8-31 m a int e nan ce 8 • if a drum cartridge has to be removed from the machine for maintenance, attach the protective cover immediately and place it in the protective bag that it came in. • do not hold or touch the electrical contacts. It may result in damage to the ma...

  • Page 116

    Replacing the drum cartridge 8-32 m a int e nan ce 8 storing a drum cartridge be careful of the following points for storing new cartridges or those that were removed for maintenance. Important • do not remove a new drum cartridge from the protective bag until it is ready to be used. • if a drum car...

  • Page 117

    Repacking and transporting your machine 8-33 m a int e nan ce 8 repacking and transporting your machine be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.G., when transporting over long distances), the following precautions sho...

  • Page 118

    Repacking and transporting your machine 8-34 m a int e nan ce 8 carrying the machine by the sides detach the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above. Caution when carrying the machine, be sure to hold it in the des...

  • Page 119

    Chapter clearing jams 9-1 9 troubleshooting this chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing jams this section describes how to remove jammed paper. When print media ja...

  • Page 120

    Clearing jams 9-2 t roub lesh oot ing 9 paper jam inside the machine if the message and appear in the lcd, remove the paper in the following procedure. 1 if paper is jammed in the output tray, remove the jammed paper. 2 if paper is jammed in the multi-purpose tray, remove the jammed paper. Important...

  • Page 121

    Clearing jams 9-3 t roub lesh oot ing 9 3 pull out the paper cassette. 4 remove the jammed paper. Important if the jammed paper cannot be removed easily, proceed to the next step. Do not try to remove it forcefully. 5 insert the cassette in the machine..

  • Page 122

    Clearing jams 9-4 t roub lesh oot ing 9 6 lift the scanning platform a and open the cartridge cover until it is locked b when the whirring sound stops. 7 remove the drum cartridge from the machine. Pull up the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge...

  • Page 123

    Clearing jams 9-5 t roub lesh oot ing 9 if paper is jammed in the removed drum cartridge, do not try to pull the paper out forcefully but see "paper jam in the drum cartridge," on p. 9-21. Important • print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to...

  • Page 124

    Clearing jams 9-6 t roub lesh oot ing 9 • do not hold or touch the imaging transfer belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. 8 place the drum cartridge in the protective bag. 9 pr...

  • Page 125

    Clearing jams 9-7 t roub lesh oot ing 9 10 take the drum cartridge out of the protective bag. 11 hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Lock th...

  • Page 126

    Clearing jams 9-8 t roub lesh oot ing 9 important lock the drum cartridge securely so that it may be in the state shown in the figure. 12 close the cartridge cover and lower the scanning platform. If the message is still displayed after closing the cartridge cover, pieces of torn paper may still be ...

  • Page 127

    Clearing jams 9-9 t roub lesh oot ing 9 paper jam behind the machine if the message , appears in the lcd, remove the paper using the following procedure. Caution the fuser unit and its surroundings inside the machine may become hot during use. When replacing fuser unit, do not touch the fuser unit a...

  • Page 128

    Clearing jams 9-10 t roub lesh oot ing 9 2 tilt both the green pressure release lever on the left and right side of the fuser unit towards you to release the pressure in the fuser unit. 3 remove the jammed paper. 4 lift the scanning platform a and open the cartridge cover b. A b.

  • Page 129

    Clearing jams 9-11 t roub lesh oot ing 9 5 remove the drum cartridge from the machine. Pull the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b. If paper is jammed in the removed drum cartridge, do not try to pull the paper out forcefully but ...

  • Page 130

    Clearing jams 9-12 t roub lesh oot ing 9 important • print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum 's protective shutter. Be careful not to hold or touch the portions that are not described for this procedure such ...

  • Page 131

    Clearing jams 9-13 t roub lesh oot ing 9 6 place the drum cartridge in the protective bag. 7 press the green lock release lever a and remove the jammed paper b . Important if no paper jam has been found after performing the procedure up to this step, the paper may be jammed in the fuser unit at the ...

  • Page 132

    Clearing jams 9-14 t roub lesh oot ing 9 8 take the drum cartridge out of the protective bag. 9 hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Lock the...

  • Page 133

    Clearing jams 9-15 t roub lesh oot ing 9 important lock the drum cartridge securely so that it may be in the state shown in the figure. 10 close the cartridge cover and lower the scanning platform. If the message is still displayed after closing the cartridge cover and lowering the scanning platform...

  • Page 134

    Clearing jams 9-16 t roub lesh oot ing 9 11 if the paper jam message is still displayed, unplug the power cord from the wall outlet. Caution the fuser unit and the surrounding area can become extremely hot during operation. Perform the following procedure after the fuser unit has cooled down complet...

  • Page 135

    Clearing jams 9-17 t roub lesh oot ing 9 13 close the face up cover. 14 turn the lock release levers located on the back of the machine in the direction of the arrow and release the lock. 15 hold the grip on the fuser unit and remove it..

  • Page 136

    Clearing jams 9-18 t roub lesh oot ing 9 caution the fuser unit weighs approximately 3.7 lb (1.7 kg), and it is heavier on the back side. Be sure to hold the grip securely when carrying a fuser unit. Dropping the unit may result in personal injuries. 16 open the sub-output tray. 17 tilt both the gre...

  • Page 137

    Clearing jams 9-19 t roub lesh oot ing 9 18 remove the jammed paper. Important if the paper completely winds around the fusing roller and is impossible to be removed, contact your canon dealer. 19 return the green pressure release levers on the fuser unit to their original positions. 20 close the su...

  • Page 138

    Clearing jams 9-20 t roub lesh oot ing 9 21 hold the grip on the fuser unit and install it securely. 22 lock the fuser unit by turning the two lock release levers in the direction of the arrow. 23 connect the power cord and all interface cables. 24 plug the power cord in the wall outlet to turn on t...

  • Page 139

    Clearing jams 9-21 t roub lesh oot ing 9 paper jam in the drum cartridge when the paper is jammed in the drum cartridge as shown in the figure, remove the jammed paper using the following procedure. 1 turn the knob on the drum cartridge in the direction of the arrow. 2 lift the cover a and remove th...

  • Page 140

    Clearing jams 9-22 t roub lesh oot ing 9 important do not touch the imaging transfer belt. The image quality may deteriorate. 3 return the cover to its original position a and turn the knob in the direction of the arrow b . Proceed to the next steps to remove the jammed paper. When removing paper ja...

  • Page 141

    Clearing jams 9-23 t roub lesh oot ing 9 1 open the adf and gently remove the jammed paper from the adf. 2 widen the document guides until they stop, and remove the paper so as not to be caught by the guides. Open the adf and gently remove the jammed paper from the adf. 3 open the adf and gently rem...

  • Page 142

    Lcd messages 9-24 t roub lesh oot ing 9 lcd messages the following messages are displayed in the lcd when the machine performs a function or if it encounters an error. This section describes the general messages and those related to copy and print functions. For the messages related to fax functions...

  • Page 143

    Lcd messages 9-25 t roub lesh oot ing 9 check printer cause 1 a problem has occurred in the machine. Remedy reset the machine by opening the cartridge cover and then closing it. If the message persists, unplug the machine from the power supply and contact canon authorized service facilities or the c...

  • Page 144

    Lcd messages 9-26 t roub lesh oot ing 9 memory full cause 1 the machine's memory is full because the collate copy or function was set when a large document is loaded. Remedy divide the document and copy each part separately. If appears while scanning documents by using the adf, the document to be sc...

  • Page 145

    Lcd messages 9-27 t roub lesh oot ing 9 printer data error cause when you canceled a job being processed, the next job on the spooled job list may have been also deleted. Remedy check if the job that immediately follows the job being processed has been deleted on the spooled job list. Disconnect the...

  • Page 146

    Lcd messages 9-28 t roub lesh oot ing 9 system error exxx ** cause an error of some kind has occurred in the machine. Remedy unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes, then plug it in again. If this does not solve the problem, unplug the machine and conta...

  • Page 147

    Paper feeding problems 9-29 t roub lesh oot ing 9 paper feeding problems paper does not feed correctly. Q does the cassette or multi-purpose tray contain an appropriate quantity of sheets? A make sure the paper stack in the cassette or multi-purpose tray does not exceed the capacity of the cassette ...

  • Page 148

    Paper feeding problems 9-30 t roub lesh oot ing 9 q have you fanned the paper stack before loading it in the cassette or multi-purpose tray? A be sure to fan the paper stack before loading it in the cassette or multi-purpose tray. This keeps the sheets of paper from sticking together. Q does the cas...

  • Page 149

    Paper feeding problems 9-31 t roub lesh oot ing 9 paper stacked roughly. Q is the proper paper loaded? A check if the proper paper is loaded in the cassette or multi-purpose tray. (see chapter 2, "paper handling.") a check if the appropriate paper type is selected in in settings> of the menu. (see "...

  • Page 150

    Copying problems 9-32 t roub lesh oot ing 9 copying problems the machine will not make a copy. Q is the cartridge installed correctly? A make sure the cartridge is installed correctly. (refer to the quick start guide.) q is the sealing tape removed from the cartridge? A remove the sealing tape from ...

  • Page 151

    Print quality problems 9-33 t roub lesh oot ing 9 print quality problems the print quality is not what you expect; print is not clear, has missing dots or white streaks. Q are the size, thickness and type of the paper you are using within the specifications of the machine? A check that the paper you...

  • Page 152

    Print quality problems 9-34 t roub lesh oot ing 9 copies are too dark or too light. Q is the exposure adjusted correctly? A adjust the exposure correctly using [exposure]. (see "adjusting the exposure (density)," on p. 5-6.) q is the machine in the toner saver mode? A set to in of the menu. (see of ...

  • Page 153

    Print quality problems 9-35 t roub lesh oot ing 9 q is proper paper is not being used? A replace the paper to a type that can be used with this machine. (see "print media requirements," on p. 2-1.) q was data sent before completing calibration, such as before turning the power on? A make sure that t...

  • Page 154

    Print quality problems 9-36 t roub lesh oot ing 9 a change the [color halftones] setting in the printer driver to [gradation] or [color tone]. Specify [color halftones] in the [details settings] dialog box by clicking [details] in the [quality] sheet. The displayed color and printed color differ whe...

  • Page 155

    Printing problems 9-37 t roub lesh oot ing 9 printing problems the alarm indicator comes on. Q does the machine feed paper correctly, or is there paper in the cassette or multi-purpose tray? A clear the paper jam, or load paper in the cassette or multi-purpose tray. (for instructions on clearing pap...

  • Page 156

    Scanning problems 9-38 t roub lesh oot ing 9 scanning problems the machine will not scan a document. Q did you connect the power cord to the machine just now? A wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Q is the document loaded correctly? A rem...

  • Page 157

    General problems 9-39 t roub lesh oot ing 9 general problems the machine has no power. Q is the power cord plugged in securely? A check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord straight into the power socket on the back of the machine. ...

  • Page 158

    If you cannot solve the problem 9-40 t roub lesh oot ing 9 if you cannot solve the problem if you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact canon authorized service facilities or the canon customer care center at 1-800-828-4040 ...

  • Page 159

    Chapter accessing the machine settings 10-1 10 machine settings this chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the machine settings 1 press [menu]. 2 press [((-)] or[)(+)] to select the menu you want to change ➞ press...

  • Page 160

    Menu descriptions 10-2 machine settings 10 menu descriptions note for details on , , and , refer to chapter 8, "machine settings," in the facsimile guide. Paper settings (the factory default setting is in bold face.) common settings name descriptions 1. Paper settings sets the paper size and paper t...

  • Page 161

    Menu descriptions 10-3 machine settings 10 scan the scan mode is selected as default. 2. Volume control adjusts the beep or alarm volume of the machine. 1. Keypad volume adjusts the volume of keypad tones. 0 to 3 (1) 2. Alarm volume adjusts the alarm volume. 0 to 3 (1) 3. Tx done tone sets the trans...

  • Page 162

    Menu descriptions 10-4 machine settings 10 8. Line monitor vol. Adjusts the line monitor volume. 0 to 3 (1) 3. B & w toner saver sets the toner saver mode for b&w printing. Not available for color printing. Off the toner saver mode is turned off. On the toner saver mode is turned on. 4. Display lang...

  • Page 163

    Menu descriptions 10-5 machine settings 10 (the factory default setting is in bold face.) special settings5 when heavy paper of rough surface is used, some images may look patchy due to toner failing to fuse to the paper. In this case, select settings5> to improve the result. Note do not select when...

  • Page 164

    Menu descriptions 10-6 machine settings 10 copy settings name descriptions 1. Std. Imagequality selects the document type. Text/photo text/photo mode selects the priority level. Standard, photo priority, text priority text character mode photo photo mode 2. Standard exposure sets how the exposure is...

  • Page 165

    Menu descriptions 10-7 machine settings 10 (the factory default setting is in bold face.) printer settings (the factory default setting is in bold face.) 7. Color balance specify the toner density for the following each color when using color mode. 1. Black 2. Cyan 3. Magenta 4. Yellow 1 to 7 (5) 8....

  • Page 166

    Menu descriptions 10-8 machine settings 10 timer settings (the factory default setting is in bold face.) name descriptions 1. Date/time setting sets the current date and time. Year, month, day, hour, minute 2. Date setup selects the format of the date displayed in the lcd. Mm/dd/yyyy, dd/mm yyyy, yy...

  • Page 167

    Menu descriptions 10-9 machine settings 10 maintenance (the factory default setting is in bold face.) name descriptions 1. Change cartridge selects the toner cartridge to be removed. Select cartridge selects the color to be removed. 1. Black 2. Cyan 3. Magenta 4. Yellow 5. All colors 2. Auto grad. A...

  • Page 168

    Chapter specifications 11-1 11 appendix this chapter lists the specifications of the machine and the index. Specifications type personal desktop platen stationary photoconductive material organic photosensitive conductor copying system indirect electrostatic transfer system developing system toner p...

  • Page 169

    Specifications 11-2 ap pe ndix 11 features are subject to change without notice due to product improvements. For high-quality copies, we recommended using paper and transparencies recommended by canon. Some types of paper available at office supply stores may not be suitable for this machine. If you...

  • Page 170

    Index 11-3 ap pe ndix 11 index symbols ( (–), ) (+) keys, 1-4 a adf (automatic document feeder) capacity, 3-5 jams in, 9-22 loading documents in, 3-4 paper path, 3-6 alarm indicator, 1-4 alarm volume setting, 10-3 auto clear setting, 10-8 auto grad. Adjust settings, 10-9 auto sort setting, 10-6 b b&...

  • Page 171

    Index 11-4 ap pe ndix 11 document feed adf, 3-4 platen glass, 3-3 drum cartridge precautions for handling the drum cartridge, 8-30 replacement, 8-22 storing a drum cartridge, 8-32 e energy saver key, 1-4 restoring, 1-7 setting, 1-6 energy saver setting, 10-8 enlarge/reduce key, 1-4 setting, 5-4 enla...

  • Page 172

    Index 11-5 ap pe ndix 11 n numeric keys, 1-4 o operation panel, 1-2, 1-4 orientation document, 2-21 paper, 2-21 output tray, 1-2 p paper acceptable paper, 2-2 cassette, 1-2 feeding problems, 9-29 jam, 2-2 loading, 2-4 orientation, 2-21 output area, 2-22 printing area, 2-3 storing color print paper, ...

  • Page 173

    Index 11-6 ap pe ndix 11 s saturation settings, 10-7 scan done tone setting, 10-3 scan key, 1-4 scanned area, 3-2 scanning areas, 3-2 beforehand, 6-1 documents, 6-2 problems, 9-38 scanning platform, 1-2 set key, 1-4 setting enlargement/reduction, 5-4 sharpness setting, 10-7 size document, 3-1 marks,...

  • Page 174: Basic Guide

    Canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, ontario l5t 1p7, canada canon europa n.V. Bovenkerkerweg 59-61 1185 xb amstelveen, the netherlands canon france s.A.S...