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  5. Basic Operation Manual

Canon ImageCLASS D420 Basic Operation Manual

Manual is about: Laser Multifunction Printer

Summary of ImageCLASS D420

  • Page 1

    Basic operation guide please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. Before using the machine documents and print media copying printing scanning network settings from a pc maintenance troubleshooting machine ...

  • Page 2: Manuals For The Machine

    M anuals f or the m achine manuals for the machine manuals for the machine the manuals for this machine are divided as follows. Please refer to them for detailed information. Read this manual first. Starter guide overview of machine functions set up the machine to suit your purposes set up the machi...

  • Page 3: Scanning

    O ver view of the m achine f unc tions overview of the machine functions depending on the system configuration and product purchased, some functions may not be available. Scanning you can retrieve documents scanned with this machine to your computer. Basic operation guide scanning (see on p. 5-1) e-...

  • Page 4: Network

    O ver view of the m achine f unc tions network (d460 only) this machine can be connected to a network. Connecting to a network enables you to use various functions. Basic operation guide network (see on p. 6-1) e-manual network settings remote user interface (d460 only) you can set and manage this m...

  • Page 5: Contents

    V con ten ts contents manuals for the machne .................................. Preface .............................................................. V available features .............................................. Vii how to use ths gude .................................. V symbols used in this...

  • Page 6

    V contents con ten ts enlarge/reduce images ............................ 3-10 preset zoom .....................................................3-10 custom copy ratio ........................................3-11 collatng copes .......................................... 3-13 multple documents onto one...

  • Page 7

    V contents con ten ts error messages ............................................ 9-16 if s dsplayed ...................................................... 9-18 reloading the paper ......................................9-18 changing the paper size setting ..............9-18 if a power falure occurs ...

  • Page 8: Preface

    V prefac e preface preface thank you for choosing a canon product. Before using the machine, please read the following instructions for your safety. Available features the table below shows the available features. : available —: not available copy print scan remote ui (network board) simplex adf dup...

  • Page 9: How to Use This Guide

    V ho w t o u se this guide how to use this guide how to use this guide symbols used in this manual the following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning that may lead to death ...

  • Page 10

    X how to use this guide ho w t o u se this guide illustrations used in this manual illustrations used in this manual are the model d460. When there is any difference among d460, d440 and d420, it is clearly indicated in the text, e.G., “for d460.” for information on the standard features for each mo...

  • Page 11: Safety Precautions

    X saf et y p recautions safety precautions safety precautions important safety instructions except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous ...

  • Page 12: Location

    X safety precautions saf et y p recautions do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts...

  • Page 13

    X safety precautions saf et y p recautions d440 d420 do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact your loca...

  • Page 14: Power Supply

    X safety precautions saf et y p recautions power supply during electrical storms, unplug the power cord from the power outlet. Whenever you unplug the power cord, wait at least five seconds before you plug it in again. Do not plug the power cord into an uninterruptible power supply (ups). This produ...

  • Page 15: Legal Notices

    Xv legal notic es legal notices legal notices as an e nergy s tar partner, canon u.S.A., inc. Has determined that this product meets the e nergy s tar program for energy efficiency. The international energy star office equipment program is an international program that promotes energy saving through...

  • Page 16: Copyright

    Xv legal notices legal notic es copyright copyright copyright © 2010 by canon inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic,...

  • Page 17: Third Party Software

    Xv legal notices legal notic es (c) copyright © 1994, 1997 cygnus solutions. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising mater...

  • Page 18: Disclaimers

    Xv legal notices legal notic es the software subjected to the other conditions please refer to e-manual on a cd-rom bundled with this product, for more detail and corresponding license conditions. Disclaimers the information in this document is subject to change without notice. Canon inc. Makes no w...

  • Page 19

    Xv legal notices legal notic es fcc (federal communications commission) imageclass d460/d440/d420: f156600 this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept an ...

  • Page 20: Laser Safety

    Xix laser saf et y laser safety laser safety laser safety this machine complies with 21 cfr chapter 1 subchapter j as a class 1 laser product under the u.S. Department of health and human services (dhhs) radiation performance standard according to the radiation control for health and safety act of 1...

  • Page 21

    Xx.

  • Page 22: Before Using The

    Bef or e u sing the m achine 1 before using the machine this chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Machine components .................................................1-2 exte...

  • Page 23: Machine Components

    Bef or e u sing the m achine 1-2 machine components machine components this section describes the parts names of the machine and their functions. External view (front) d460 ● d440 ●.

  • Page 24

    Bef or e u sing the m achine 1-3 machine components d420 ● ①adf (automatic document feeder) holds documents and feeds them automatically into the scanning area. ②slide guides adjust to the width of the document. ③document feeder tray holds documents. ④document delivery tray receives documents. ⑤oper...

  • Page 25

    Bef or e u sing the m achine 1-4 machine components ⑱platen glass cover open this cover when placing a document on the platen glass..

  • Page 26: External View (Back)

    Bef or e u sing the m achine 1-5 machine components external view (back) d460 ●.

  • Page 27

    Bef or e u sing the m achine 1-6 machine components d440 ●.

  • Page 28

    Bef or e u sing the m achine 1-7 machine components d420 ● ①ethernet port (d460 only) connect the network cable. ②usb port connect the usb (universal serial bus) cable. ③rear cover open this cover when clearing paper jams. ④power socket connect the power cord..

  • Page 29: Operation Panel

    Bef or e u sing the m achine 1-8 operation panel operation panel this section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel..

  • Page 30

    Bef or e u sing the m achine 1-9 operation panel ①[paper settings] key press to specify the paper size and type for the paper cassette or multi-purpose tray. ②[job cancel/status monitor] key press to check and cancel jobs being processed or waiting to be processed. ③[copy] key press to switch to the...

  • Page 31: Display (Standby Mode)

    Bef or e u sing the m achine 1-10 display (standby mode) display (standby mode) copy mode this section describes the copy standby mode. Be sure to press [copy] to switch to the following display whenever using copy functions: t e x t / p h o t o 1 1 0 0 % l t r ①zoom ratio ②paper size ③quantity ④ima...

  • Page 32: Toner Cartridge

    Bef or e u sing the m achine 1-11 toner cartridge toner cartridge the average print yield of the canon genuine starter toner cartridge which comes with the machine is 1,000 pages, the canon genuine replacement toner cartridge is 2,000 pages. The page counts are on the basis of “iso/ iec 19752”* when...

  • Page 33: Checking The Toner Level

    Bef or e u sing the m achine 1-12 toner cartridge maintaining the toner cartridge note the following when handling the toner cartridge. Do not place the toner cartridge in fire. Toner powder is flammable. If there is a toner powder leakage, make sure not to inhale or touch the toner powder. If it co...

  • Page 34

    Bef or e u sing the m achine 1-13 toner cartridge ■ toner low 0 % 1 0 0 % t o n e r g a u g e ■ toner near empty 0 % 1 0 0 % t o n e r g a u g e ■ toner empty 0 % 1 0 0 % t o n e r g a u g e 2 press [stop/reset] to return to the standby mode..

  • Page 35: Entering Characters

    Bef or e u sing the m achine 1-14 entering characters entering characters for displays that require alphanumeric entries, follow the procedure below to enter characters. Example: enter . You can enter the following characters in each input mode: use – [numeric keys] to enter characters. Press – [num...

  • Page 36

    Bef or e u sing the m achine 1-15 entering characters 1 press repeatedly until an uppercase appears. C n a m e [ a ] 2 press [ ] to move the cursor to the right, then press until an appears. C a n a m e [ a ] 3 press until an appears. C a n n a m e [ a ] 4 press [ ] to move the cursor to the right, ...

  • Page 37: Timer Settings

    Bef or e u sing the m achine 1-16 timer settings timer settings timer settings the timer settings enables you to set the sleep mode. Setting the sleep mode setting the sleep mode if the machine remains idle for a certain period of time, it automatically enters the sleep mode. The default settings ar...

  • Page 38: Documents

    D ocumen ts and p rin t m edia 2 documents and print media this chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents requirements ..........................................2-2 scanning a...

  • Page 39: Documents Requirements

    D ocumen ts and p rin t m edia 2-2 documents requirements documents requirements platen glass adf type plain paper thick documents photographs small documents (e.G., index cards) special types of paper (e.G., tracing paper* 1 , transparencies* 1 , etc.) books (height: maximum 1" (24 mm)) – – – – – –...

  • Page 40: Scanning Area

    D ocumen ts and p rin t m edia 2-3 scanning area scanning area make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use..

  • Page 41: Placing Documents

    D ocumen ts and p rin t m edia 2-4 placing documents placing documents this section describes how to place your documents on the platen glass and in the adf. On the platen glass 1 lift up the adf. 2 place a document face down. 3 align the document with the appropriate paper size marks. If your docum...

  • Page 42: In The Adf (D460/d440 Only)

    D ocumen ts and p rin t m edia 2-5 placing documents 4 gently lower the adf. The document is ready for scanning. When closing the adf, be careful not to get your fingers caught, as this may result in personal injury. Do not press down the adf forcefully, as this may damage the platen glass and cause...

  • Page 43: Paper Requirements

    D ocumen ts and p rin t m edia 2-6 paper requirements paper requirements paper cassette multi-purpose tray size (w × l) ltr, lgl, a4, b5, a5, executive, envelope (com10 (#10), monarch, dl, iso-c5 (6 3/8" × 9" (162 × 229 mm)), oficio, brazil-oficio, mexico-oficio, government-ltr, government-lgl, fool...

  • Page 44: Printable Area

    D ocumen ts and p rin t m edia 2-7 printable area printable area the shaded area indicates the approximate printable area of ltr paper. Note that the margin widths listed are approximate and there may be slight variations in actual use..

  • Page 45: Loading Paper

    D ocumen ts and p rin t m edia 2-8 loading paper loading paper this section describes how to load paper in the paper cassette and the multi-purpose tray. The default paper size/type is set to and in the setting menu. When you load other size and/or type of paper, change the paper size/type setting b...

  • Page 46

    D ocumen ts and p rin t m edia 2-9 loading paper 5 fan the paper stack and even the edges. 6 load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (a) on the side paper guide. 7 adjust the paper guide rail to match the size of paper. 8 clos...

  • Page 47

    D ocumen ts and p rin t m edia 2-10 loading paper for d440/d420 1 open the paper feeding tray. 2 take out the dust cover from inside the machine. 3 slide out the paper guide rail (a). ● 4 slide the side paper guides (a) to match the size of paper. If the paper guides do not fit the size of the paper...

  • Page 48: In The Multi-Purpose Tray

    D ocumen ts and p rin t m edia 2-11 loading paper 6 load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (a) on the side paper guide. 7 adjust the paper guide rail to match the size of paper. 8 aligning the protrusions (a) on both sides of ...

  • Page 49

    D ocumen ts and p rin t m edia 2-12 loading paper 2 when setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.E., closer to the stamp) f...

  • Page 50

    D ocumen ts and p rin t m edia 2-13 loading paper 2 when setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.E., closer to the stamp) f...

  • Page 51: Setting Paper Size And Type

    D ocumen ts and p rin t m edia 2-14 setting paper size and type setting paper size and type this section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cassette and the tray, follow...

  • Page 52: For The Multi-Purpose Tray

    D ocumen ts and p rin t m edia 2-15 setting paper size and type for the multi-purpose tray 1 press [paper settings] repeatedly to select , then press [ok]. M p t r a y 2 press [ ] or [ ] to select the paper size, then press [ok]. L t r p a p e r s i z e ex. You can select from the following paper si...

  • Page 53

    D ocumen ts and p rin t m edia 2-16.

  • Page 54: Copying

    Cop ying 3 copying this chapter describes the copying features. Overview of copy functions .......................................3-2 basic copying method ................................................3-4 canceling copy jobs ....................................................3-5 selecting image q...

  • Page 55: Overview of Copy Functions

    Cop ying 3-2 overview of copy functions overview of copy functions in addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p. 3-6) (p. 3-8).

  • Page 56

    Cop ying 3-3 overview of copy functions (p. 3-10) (p. 3-18) (p. 3-15).

  • Page 57: Basic Copying Method

    Cop ying 3-4 basic copying method basic copying method this section describes the basic procedure for copying. 1 place documents on the platen glass or load them in the adf. For details, see “placing documents,” on p. 2-4. Close the adf/platen glass cover after placing your documents. For documents ...

  • Page 58: Canceling Copy Jobs

    Cop ying 3-5 canceling copy jobs canceling copy jobs you can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. 1 press [stop/reset]. 2 when the message appears, press [ ] to select . C a n c e l c o p y i n g ? The job is canceled, and the c...

  • Page 59: Selecting Image Quality

    Cop ying 3-6 selecting image quality selecting image quality you can adjust the image quality of copies according to the types of documents. A correct selection is necessary for the optimal reproduction of the colors of the document. These settings return to the default values if the machine remains...

  • Page 60

    Cop ying 3-7 selecting image quality 4 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 1 0 0 % l t r ex. 5 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is co...

  • Page 61: Adjusting Density

    Cop ying 3-8 adjusting density adjusting density you can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is (5). Adjusting automatically you can adjust the density to the most appropriate level for the document automatically. 1 ...

  • Page 62: Adjusting Manually

    Cop ying 3-9 adjusting density adjusting manually you can adjust the density to the most appropriate level for the document manually. 1 place documents. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [density] to select the manual mode. 4 press [ ] or [ ] to adjust the copy...

  • Page 63: Enlarge/reduce Images

    Cop ying 3-10 enlarge/reduce images enlarge/reduce images you can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is . Preset zoom you can enlarge or reduce standard size...

  • Page 64: Custom Copy Ratio

    Cop ying 3-11 enlarge/reduce images 4 press [ ] or [ ] to select the copy ratio, then press [ok]. 7 8 % l g l l t r p r e s e t r a t i o ex. → ltr> → ltr> when in the settings> menu is set to or , the preset copy ratios change as follows: a: 50%, 70%, 100%, 141%, 200% ab: 50%, 70%, 81%, 86%, 100%, ...

  • Page 65

    Cop ying 3-12 enlarge/reduce images 5 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 9 5 % l t r ex. 6 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is compl...

  • Page 66: Collating Copies

    Cop ying 3-13 collating copies collating copies you can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both “2-sided copying,” (see p. 3-18) and “multiple documents onto one sheet (2 on 1),” (see p. 3-15...

  • Page 67

    Cop ying 3-14 collating copies 3 press [collate/2 on 1]. C o l l a t e c o l l a t e / 2 o n 1 if you want to use and “2 on 1 combination” (see p. 3-15) at the same time, select , then press [ok]. If you want to use and the 2- sided copying at the same time, go to step 3 of “1 to 2-sided copying” (s...

  • Page 68: 2 On 1 Combination

    Cop ying 3-15 multiple documents onto one sheet (2 on 1) multiple documents onto one sheet (2 on 1) this mode enables you to reduce two-page documents to fit on one sheet of paper (1-sided/ 2-sided). 2 on 1 combination 2 on 1 mode automatically reduces two documents to fit on the selected paper size...

  • Page 69: Copying Id Card

    Cop ying 3-16 multiple documents onto one sheet (2 on 1) 2 press [copy]. 3 press [collate/2 on 1] repeatedly to select , then press [ok]. 2 o n 1 c o l l a t e / 2 o n 1 if you want to use and “collating copies” (see p. 3-13) at the same time, select , then press [ok]. If you want to use and the 2-s...

  • Page 70

    Cop ying 3-17 multiple documents onto one sheet (2 on 1) 4 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 1 0 0 % * l t r ex. 5 press [start]. 6 turn and place the card. Place the card as indicated below. Align the center of a card with the arrow mark. 7 pre...

  • Page 71: 2-Sided Copying

    Cop ying 3-18 2-sided copying 2-sided copying this mode enables you to make 2-sided copies from 1-sided or 2-sided documents, or make 1-sided copies from 2-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both “coll...

  • Page 72: 1 to 2-Sided Copying

    Cop ying 3-19 2-sided copying 1 to 2-sided copying you can make 2-sided copies from 1-sided documents. 1 place documents. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [2-sided] to select 2-sided>, then press [ok]. 1 > 2 - s i d e d 2 - s i d e d if there are odd number of...

  • Page 73

    Cop ying 3-20 2-sided copying 6 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is complete, press [ok]. To cancel all settings, press [stop/reset]. When you switch the mode by pressing the mode keys s...

  • Page 74

    Cop ying 3-21 2-sided copying 7 press [start]. To cancel all settings, press [stop/reset]. When you switch the mode by pressing the mode keys such as [scan], all settings will be canceled. If you want to keep the settings, store the settings as follows: [menu] → → settings> → (see “copy settings,” o...

  • Page 75: Selecting Paper Size Group

    Cop ying 3-22 selecting paper size group selecting paper size group this section describes how to select the paper size group. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 2 c o p y s e t t i n g s m e n u 3 press [ ] or [ ] to select group>, then...

  • Page 76: Changing Standard Mode

    Cop ying 3-23 changing standard mode changing standard mode the standard mode is the combination of copy modes that the machine automatically applies when the power is turned on, or when [stop/reset] is pressed. You can change the standard mode to suit your needs. The default settings are the follow...

  • Page 77: Printing A Sample Page

    Cop ying 3-24 printing a sample page printing a sample page this machine enables you to print a sample page. You can use this function to test how the printouts will look with current settings. The paper size must be ltr. The paper type must be plain paper (17 to 21 lb (64 to 80 g/m 2 )). If the pap...

  • Page 78: Viewing Copy Settings

    Cop ying 3-25 viewing copy settings viewing copy settings you can check the current copy settings for , , , and copy>. 1 press [job cancel/status monitor] repeatedly to select , then press [ok]. V i e w s e t t i n g s the current settings for , , , and appear on the lcd display. 2 o n 1.

  • Page 79

    Cop ying 3-26.

  • Page 80: Printing

    Prin ting 4 printing this chapter describes the basic print features. Overview of the print functions .................................4-2 introduction to using print functions .......................4-4 printing documents from a computer.......................4-5 scaling documents ....................

  • Page 81

    Prin ting 4-2 overview of the print functions overview of the print functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 4-7) (p. 4-10).

  • Page 82

    Prin ting 4-3 overview of the print functions (p. 4-9).

  • Page 83

    Prin ting 4-4 introduction to using print functions introduction to using print functions make sure that the printer driver is installed. For installing the driver to send a print job to the machine over a network, see “network connection (d460 only)” in the starter guide, or “network connection (d4...

  • Page 84

    Prin ting 4-5 printing documents from a computer printing documents from a computer this section is the explanation of the basic procedure for printing from a computer (printer driver). Make sure that the printer driver is installed on your computer. To check if the driver is installed, see “set up ...

  • Page 85

    Prin ting 4-6 printing documents from a computer 5 click [print]. Printing begins. If you want to cancel printing, see “checking and canceling print jobs,” on p. 4-11..

  • Page 86: Scaling Documents

    Prin ting 4-7 scaling documents scaling documents you can enlarge or reduce documents to match the output paper size, such as reducing a document created in ltr size to print on stmt, or enlarging a document created in stmt size to print on ltr. There are two methods for scaling a document: select t...

  • Page 87

    Prin ting 4-8 scaling documents 3 select the output size of the document from [output size]. The document is scaled automatically according to the settings made in [page size] and [output size]. 4 if you want to increase or decrease the magnification manually, select [manual scaling] → specify the s...

  • Page 88

    Prin ting 4-9 printing multiple pages on one sheet printing multiple pages on one sheet this mode enables you to reduce multiple pages to fit onto one sheet of paper. You can make well-organized documents by editing multiple materials onto one sheet. And you can cut down print costs by saving papers...

  • Page 89: 2-Sided Printing

    Prin ting 4-10 2-sided printing 2-sided printing 2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying in large quantities. The display may differ according to the operating system or the model of the machine. 1 open the document you want to print ...

  • Page 90

    Prin ting 4-11 checking and canceling print jobs checking and canceling print jobs you can check the status of print jobs and cancel a job before the printing starts. Make sure that the processing/data indicator is on or blinking. When the processing/data indicator is off, there are no jobs in the m...

  • Page 91

    Prin ting 4-12.

  • Page 92: Scanning

    Scanning 5 scanning this chapter describes how to use scanner functions. Overview of scanner functions ..................................5-2 introduction to using scanner functions ..................5-3 for scanning documents to a computer connected with usb cable ......................................

  • Page 93

    Scanning 5-2 overview of scanner functions overview of scanner functions you can retrieve documents scanned with this machine to your computer connected with a usb cable. You can also scan documents over the network. * d440/d420 are not supported for scanning documents over the network..

  • Page 94

    Scanning 5-3 introduction to using scanner functions introduction to using scanner functions this section describes the things that you must do before using scanner functions. Make sure to set the following items first: for scanning documents to a computer connected with usb cable usb scanner driver...

  • Page 95: Basic Scanning Operations

    Scanning 5-4 basic scanning operations basic scanning operations this section describes the basic procedures for scanning documents. Scanning documents to a computer connected with usb cable this section describes the basic procedure for using the operation panel of the machine to scan via usb. Scan...

  • Page 96: Connected With Usb Cable

    Scanning 5-5 basic scanning operations 1 place documents. 2 press [scan] repeatedly to select . 3 start color network scangear from the application on your computer. For details, see “scan,” in the e-manual. 4 make scan settings on the [main], [options], and [scanner info] sheets. For details about ...

  • Page 97

    Scanning 5-6.

  • Page 98: Network

    Net w or k (d460 only) 6 network (d460 only) this chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for setting up network .............................6-2 what is the network? ................................

  • Page 99

    Net w or k (d460 only) 6-2 flowchart for setting up network flowchart for setting up network follow the procedures in the flowchart below to set up each network function..

  • Page 100: What Is The Network?

    Net w or k (d460 only) 6-3 what is the network? What is the network? In the computer field, a network is a system of interconnected computers that communicate with each other. This machine uses lan. Lan is the abbreviation for “local area network” and means a network within a limited area (in an off...

  • Page 101

    Net w or k (d460 only) 6-4 overview of network functions overview of network functions this section describes actions you can perform using the network function..

  • Page 102: Settings From A

    Settings fr om a pc (d460 only) 7 settings from a pc (d460 only) this chapter describes how to use remote ui functions. Overview of remote ui ...............................................7-2 starting the remote ui................................................7-4.

  • Page 103: Overview of Remote Ui

    Settings fr om a pc (d460 only) 7-2 overview of remote ui overview of remote ui the remote ui enables you to check the machine’s status and manage the machine’s functions from a computer on the network using a web browser. Using the computer keyboard, the management process, such as entering address...

  • Page 104

    Settings fr om a pc (d460 only) 7-3 overview of remote ui by using remote ui, you can set and confirm following functions..

  • Page 105: Starting The Remote Ui

    Settings fr om a pc (d460 only) 7-4 starting the remote ui starting the remote ui to start the remote ui, follow the procedure described below. Before you start the remote ui, perform the following: select in located in the , and verify the ip address of the machine. If you do not know the ip addres...

  • Page 106

    Settings fr om a pc (d460 only) 7-5 starting the remote ui 4 enter the required data. The required data differ depending on the authentication mode you are using. ■ for default settings: ① select [administrator mode] or [end-user mode]. If you want to change various settings, select [administrator m...

  • Page 107

    Settings fr om a pc (d460 only) 7-6 starting the remote ui 6 operate the machine. Now you can manage the machine on the web browser. For details, see “settings from a pc,” in the e- manual..

  • Page 108: Maintenance

    M ain tenanc e 8 maintenance this chapter describes how to perform routine cleaning operations, and replace toner cartridge. Cleaning the machine .................................................8-2 exterior ....................................................................................8-2 inte...

  • Page 109: Cleaning The Machine

    8-2 m ain tenanc e cleaning the machine cleaning the machine note the following before cleaning your machine: make sure no documents are stored in memory, then turn off the main power switch and disconnect the power cord. Use a soft cloth to avoid scratching the components. Do not use tissue paper, ...

  • Page 110

    8-3 m ain tenanc e cleaning the machine 3 lift the scanning platform (a) until it is locked. (you will hear an audible “click.”) 4 hold the grip (a) on the right front side of the toner cover. 5 open the toner cover. 6 remove the toner cartridge. Do not touch the rollers and parts which have labels ...

  • Page 111

    8-4 m ain tenanc e cleaning the machine 7 use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior. Do not touch the fixing assembly (a) as it becomes very hot during use. Do not touch the transfer roller (b) as this can damage the machine. If your hand...

  • Page 112: Fuser Roller

    8-5 m ain tenanc e cleaning the machine 12 close the toner cover. 13 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. – – 14 reconnec...

  • Page 113: Scanning Area

    8-6 m ain tenanc e cleaning the machine ■ for d440/420 4 press [ ] or [ ] to select cleaning>, then press [ok]. 1 f i x . U n i t c l e a n i n g a d j u s t . / c l e a n i n g cleaning starts. Throw away the cleaning paper after use. Scanning area keep the scanning area clean to avoid dirty copies...

  • Page 114

    8-7 m ain tenanc e cleaning the machine 4 close the adf. Be careful not to get your fingers caught. Adf (for d460) if your documents have black streaks or appear dirty after copying them using the adf, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the adf sca...

  • Page 115

    8-8 m ain tenanc e cleaning the machine adf (for d440) if your documents have black streaks or appear dirty after copying them using the adf, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the adf scanning area and roller. 1 turn off the main power switch and ...

  • Page 116: When A Message Appears

    8-9 m ain tenanc e replacing the toner cartridge replacing the toner cartridge this section describes how to replace or handle the toner cartridges and precautions on storing them. When a message appears toner cartridges are consumable products. If the toner is running low or out during printing, a ...

  • Page 117: Redistributing Toner

    8-10 m ain tenanc e replacing the toner cartridge redistributing toner when the toner is running low, the message appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease. Do not touch the rollers and part...

  • Page 118

    8-11 m ain tenanc e replacing the toner cartridge 6 gently rock the toner cartridge several times to evenly distribute toner inside. 7 hold the toner cartridge by its handle (a). Do not open the drum protective shutter (a) on the toner cartridge. Print quality may deteriorate if the drum surface is ...

  • Page 119: A New One

    8-12 m ain tenanc e replacing the toner cartridge 11 close the toner cover. 12 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. – – r...

  • Page 120

    8-13 m ain tenanc e replacing the toner cartridge 2 lift the scanning platform (a) until it is locked. (you will hear an audible “click.”) 3 hold the grip (a) on the right front side of the toner cover. 4 open the toner cover. 5 remove the toner cartridge. Do not touch the rollers and parts which ha...

  • Page 121

    8-14 m ain tenanc e replacing the toner cartridge 6 take out the new toner cartridge from the protective bag. Do not open the drum protective shutter (a). Print quality may deteriorate if the drum surface is exposed to light or is damaged. Save the protective bag. You may need it later when you remo...

  • Page 122

    8-15 m ain tenanc e replacing the toner cartridge 9 hold the toner cartridge by its handle (a). Do not open the drum protective shutter (a) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. Always hold the toner cartridge by its handle. 10 i...

  • Page 123

    8-16 m ain tenanc e replacing the toner cartridge 13 close the toner cover. 14 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. – –.

  • Page 124: Recycling Used Cartridges

    8-17 m ain tenanc e recycling used cartridges recycling used cartridges canon has instituted a worldwide recycling program for cartridges called “the clean earth campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of ...

  • Page 125: U.S.A. Program

    8-18 m ain tenanc e recycling used cartridges u.S.A. Program packagng ■one box return to receive your free eight cartridge collection box: call 1-800-ok-canon or visit www.Usa.Canon.Com/cleanearth/return or place as many cartridges as possible into one box. Carefully seal the box with tape; or place...

  • Page 126

    8-19 m ain tenanc e recycling used cartridges ■bundled return bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed ups specifications (see below). Maximum weight = 70 pounds maximum length = 108 inches maximum girth (length + 2 x width + 2 x h...

  • Page 127

    8-20 m ain tenanc e recycling used cartridges shppng make sure the ups a.R.S. Label is applied. ■ups pick-up give the shipment to your ups driver when you receive your next regular delivery. Call 1-800-pick-ups for drop-off options in your area. By using either of the above methods of shipment, your...

  • Page 128

    8-21 m ain tenanc e recycling used cartridges canadian program – programme au canada ■single box return repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. Place the empty toner cartridge in the box from your new toner cartridge. Seal the...

  • Page 129

    8-22 m ain tenanc e recycling used cartridges ■volume box return (maximum 8 cartridges) we encourage you to use this option as a more efficient way to ship cartridges. Please tape your eight cartridges together and place them in a box. Apply the canon canada inc. / canada post label provided in this...

  • Page 130: Transporting The Machine

    8-23 m ain tenanc e transporting the machine transporting the machine this section describes the required procedures before transporting the machine. D460 follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. 1 turn off the main power switch. 2 dis...

  • Page 131

    8-24 m ain tenanc e transporting the machine 8 remove the toner cartridge. To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. Do not open the drum protective shutter (a) on the toner cartridge. Print quality may deteriorate if the drum surface...

  • Page 132

    8-25 m ain tenanc e transporting the machine 12 remove the dust cover from the paper cassette. 13 open the front panel of the paper cassette. 14 remove the paper from the paper cassette. 15 remove the paper cassette by lifting up the front-end of the paper cassette and pulling it forward. 16 make su...

  • Page 133: For D440/d420

    8-26 m ain tenanc e transporting the machine for d440/d420 follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. 1 turn off the main power switch. 2 disconnect the power cord and all the cables from the back of the machine. 3 if you are using the o...

  • Page 134

    8-27 m ain tenanc e transporting the machine 8 remove the toner cartridge. To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. Do not open the drum protective shutter (a) on the toner cartridge. Print quality may deteriorate if the drum surface...

  • Page 135

    8-28 m ain tenanc e transporting the machine 12 remove the dust cover from the paper feeding tray. 13 remove the paper from the paper feeding tray. 14 store the dust cover inside the machine. 15 push the paper guide rail, and then close the paper feeding tray. 16 detach the document feeder tray. For...

  • Page 136

    8-29 m ain tenanc e transporting the machine 18 grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below. Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury. If you have a back problem, make sure to check t...

  • Page 137

    8-30 m ain tenanc e.

  • Page 138: Troubleshooting

    Troubleshooting 9 troubleshooting this chapter describes how to respond to paper and document jams, as well as to error messages. Clearing jams ...............................................................9-2 document jams ...................................................................9-2 pape...

  • Page 139: Clearing Jams

    9-2 troubleshooting clearing jams clearing jams when , or appears on the display, remove jammed paper from the machine first, then from the paper cassette or multi-purpose tray if necessary. Check the following if you experience repeated paper jams: fan and tap the paper stack on a flat surface befo...

  • Page 140

    9-3 troubleshooting clearing jams 3 open the inner cover, holding it by its front tab (a). 4 lift the release lever (a) until it clicks into place. 5 remove the jammed document. Do not force a jammed paper out of the machine as it may tear. 6 return the release lever (a) to its original position. 7 ...

  • Page 141

    9-4 troubleshooting clearing jams 9 open the adf and then hold both sides of any jammed documents and gently pull them out. 10 close the adf. Be careful not to get your fingers caught. For d440 1 open the adf cover. ● 2 hold both sides of any jammed documents and gently pull them out straight upward...

  • Page 142: Paper Jams

    9-5 troubleshooting clearing jams 5 open the adf and then hold both sides of any jammed documents and gently pull them out. 6 close the adf. Be careful not to get your fingers caught. Paper jams when or cover> appears on the display, remove jammed paper from the inside of the machine first, then fro...

  • Page 143

    9-6 troubleshooting clearing jams 3 hold the grip (a) on the right front side of the toner cover. 4 open the toner cover. 5 remove the toner cartridge from the machine. Do not touch the rollers and parts which have labels “caution! Hot surface avoid contact” on. They become very hot during use. Remo...

  • Page 144

    9-7 troubleshooting clearing jams 6 hold both sides of the jammed paper and gently pull it out. 7 gently pull the jammed paper between the fixing assembly (a) and transfer roller (b) until the leading edge emerges from the machine. Do not touch the fixing assembly (a) as it becomes very hot during u...

  • Page 145

    9-8 troubleshooting clearing jams 10 insert the toner cartridge so that the protrusion on the right side of the toner cartridge (a) fits into the guide (b) located on the right side of the machine and slide it down parallel to the guide. 11 push down the toner cartridge to make sure it is properly s...

  • Page 146

    9-9 troubleshooting clearing jams 16 open the front panel of the paper cassette. 17 remove the paper in the paper cassette. 18 hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ when feeding paper from the paper cassette: ■ when feeding paper from the multi- ...

  • Page 147

    9-10 troubleshooting clearing jams 21 set the dust cover on the paper cassette. 22 open the rear cover. This operation is required only when rear cover> appears on the display. 23 hold both sides of the jammed paper and gently pull it out upward. This operation is required only when rear cover> appe...

  • Page 148

    9-11 troubleshooting clearing jams for d440/d420 1 remove the dust cover from the paper feeding tray. 2 remove the paper in the paper feeding tray. 3 open the rear cover. This operation is required only when jam/open rear cover> appears on the display. ● 4 lift the scanning platform until it is lock...

  • Page 149

    9-12 troubleshooting clearing jams 5 remove the toner cartridge from the machine. Remove your watch and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine. To avoid exposing the toner cartridge t...

  • Page 150

    9-13 troubleshooting clearing jams 7 gently pull the jammed paper between the fixing assembly (a) and transfer roller (b) until the leading edge emerges from the machine. Do not touch the fixing assembly (a) as it becomes very hot during use. Do not touch the transfer roller (b) as this can damage t...

  • Page 151

    9-14 troubleshooting clearing jams ■ when feeding paper from the paper feeding tray: ■ when feeding paper from the multipurpose tray: 11 hold the toner cartridge by its handle. The arrow (a) on the toner cartridge should be facing away from you and pointing down. Do not open the drum protective shut...

  • Page 152

    9-15 troubleshooting clearing jams 15 close the rear cover. This operation is required only when jam/open rear cover> appears on the display. Be careful not to get your fingers caught. To reset the machine, open the toner cover and then close it. 16 load the paper into the paper feeding tray. 17 set...

  • Page 153: Error Messages

    9-16 troubleshooting error messages error messages see the table below when the error and status messages appear on the display. Message description action change reg’d size → paper settings the paper size is not appropriate for 2-sided copying. Set the paper size to or . For details, see “setting p...

  • Page 154

    9-17 troubleshooting error messages message description action set paper again set toner again paper is not loaded properly, or the toner cartridge is not set. Load paper properly. (for instructions on how to load paper in the paper cassette or multi- purpose tray, see “loading paper,” on p. 2-8.) s...

  • Page 155: If Is Displayed

    9-18 troubleshooting if is displayed if is displayed when appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . You need to load the correct size paper or change the paper size in for or . For print jobs, y...

  • Page 156: If A Power Failure Occurs

    9-19 troubleshooting if a power failure occurs if a power failure occurs if a power failure occurs, you cannot copy, scan, or print documents..

  • Page 157: Customer Support (U.S.A.)

    9-20 troubleshooting if you cannot solve a problem if you cannot solve a problem this section describes the customer support services. Customer support (u.S.A.) if you cannot solve the problem after having referred to the information in this chapter, contact canon customer care center at 1-800-ok-ca...

  • Page 158: Machine Settings

    M achine s ettings 10 machine settings this chapter describes how to change and check the machine settings. Machine settings .......................................................10-2 printing user data list ................................................ 10-2 accessing the setting menu .............

  • Page 159: Machine Settings

    10-2 m achine s ettings machine settings machine settings you can adjust the machine settings from the setting menu to customize the way the machine works. Printing user data list to see the list of current settings, print out user data list. 1 press [report] repeatedly to select , then press [ok]. ...

  • Page 160: Setting Menu

    10-3 m achine s ettings setting menu setting menu the default settings are indicated in bold text. Depending on the country of purchase, some settings may not be available. Common settings item settings applicable page 1 initial function copy scan – – e-manual “introduction of the machine” 2 toner s...

  • Page 161: Printer Settings

    10-4 m achine s ettings setting menu item settings applicable page 5 2-sided 2-sided off 1 > 2-sided: • type of output (book type, calendar type) 2 > 2-sided*: • type of original (book type, calendar type) • type of output (book type, calendar type) 2 > 1-sided*: • type of original (book type, calen...

  • Page 162: System Settings

    10-5 m achine s ettings setting menu item settings applicable page 6 special mode z off on – – e-manual “maintenance” system settings item settings applicable page 1 sys. Manager info e-manual “security” 2 system password seven digits 2 device info 1 device name maximum 32 characters 2 location maxi...

  • Page 163

    10-6 m achine s ettings setting menu item settings applicable page 3 ip address 3 e-manual “network settings (d460 only)” 1 permit/reject reject permit – – 2 start ip address ip address (000.000.000.000) 3 end ip address ip address (000.000.000.000) 4 ip address 4 1 permit/reject reject permit – – 2...

  • Page 164

    10-7 m achine s ettings setting menu item settings applicable page 9 ip address 9 e-manual “network settings (d460 only)” 1 permit/reject reject permit – – 2 start ip address ip address (000.000.000.000) 3 end ip address ip address (000.000.000.000) 10 ip address 10 1 permit/reject reject permit – –...

  • Page 165

    10-8 m achine s ettings setting menu item settings applicable page 6 set ip add range e-manual “network settings (d460 only)” off on 1 ip address 1 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0...

  • Page 166

    10-9 m achine s ettings setting menu item settings applicable page 5 ip address 5 e-manual “network settings (d460 only)” 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) ...

  • Page 167

    10-10 m achine s ettings setting menu item settings applicable page 9 ip address 9 e-manual “network settings (d460 only)” 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000)...

  • Page 168

    10-11 m achine s ettings setting menu item settings applicable page 5 bonjour settings off on – – e-manual “network settings (d460 only)” 1 bonjour name maximum 63 digits 2 priority protocol lpr raw – – 6 use http off on – – 7 port no. Set. 1 lpd (0–65535 (515)) 2 raw (0–65535 (9100)) 3 http (0–6553...

  • Page 169

    10-12 m achine s ettings setting menu item settings applicable page 4 view ip addrsss e-manual “network settings (d460 only)” 1 ipv4 1 ip address 2 subnet mask 3 gateway address – – – 2 ipv6 1 link locad add (ip address, prefix length) 2 stateless add.1 (ip address, prefix length) 3 stateless add.2 ...

  • Page 170: Appendix

    A ppendix 11 appendix specifications .............................................................11-2 general ................................................................................. 11-2 copier .................................................................................... 11-3 print...

  • Page 171: Specifications

    11-2 a ppendix specifications specifications general type personal desktop power source 120–127 v, 60 hz (power requirements differ depending on the country in which you purchased the product.) power consumption maximum: less than 630 w warm-up time d460: less than 12.0 sec.* d440/d420: less than 10...

  • Page 172: Copier

    11-3 a ppendix specifications copier scanning resolution text/photo mode: 300 dpi × 300 dpi text mode, photo mode, text/photo+ mode: 600 dpi × 600 dpi printing resolution 600 dpi × 600 dpi magnification 1:1 ± 1.0%, 1:2.00, 1:1.29, 1:0.78, 1:0.64, 1:0.50 zoom 0.50–2.00, 1% increments first copy time ...

  • Page 173

    11-4 a ppendix specifications scanner (scanning via network) host interface 100base-tx/10base-t system requirements windows 2000/xp/server 2003/vista/7/server 2008 device driver twain specifications are subject to change without notice..

  • Page 174: Index

    11-5 a ppendix index index symbols 2-sided copying 3-18 2-sided key 1-9 2-sided printing 4-10 a adf 1-3 c canceling copy job 3-5 print job 4-11 scan job 5-5 checking print job 4-11 cleaning adf 8-7 exterior 8-2 fuser roller 8-5 interior 8-2 platen glass 8-6 scanning area 8-6 clearing jams 9-2 docume...

  • Page 175

    11-6 a ppendix index j jams document 9-2 paper 9-5 job cancel/status monitor key 1-9 l location xi m main power switch 1-3 maintenance x redistributing toner 8-10 replacing the toner cartridge 8-12 when a message appears 8-9 menu key 1-9 multi-purpose tray 1-3 n numeric keys 1-9 o ok key 1-9 operati...

  • Page 176

    11-7 a ppendix index troubleshooting clearing jams 9-2 error messages 9-16 if a power failure occurs 9-19 if you cannot solve a problem 9-20 u usb port 1-7 z zoom ratio custom copy ratio 3-11 preset zoom 3-10

  • Page 177

    Canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon marketing japan inc. 16-6, konan 2-chome, minato-ku, tokyo 108-8011, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon europa n.V. Bovenkerkerweg, 59-61, 1185 xb amstelveen, the netherlands canon ...