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  5. Basic Operation Manual

Canon ImageCLASS D420 Basic Operation Manual

Manual is about: Laser Multifunction Printer

Summary of ImageCLASS D420

  • Page 1

    Before using the machine documents and print media registering destinations in the address book copying fax printing scanning network settings from a pc maintenance troubleshooting machine settings appendix basic operation guide please read this guide before operating this product. After you finish ...

  • Page 2: Manuals For The Machine

    I m anuals f or the m achine manuals for the machine manuals for the machine manuals for the machine the manuals for this machine are divided as follows. Please refer to them for detailed information. Read this manual first. Starter guide overview of machine functions set up the machine to suit your...

  • Page 3: Printing

    O ver view of the m achine f unc tions ii overview of the machine functions overview of the machine functions depending on the system configuration and product purchased, some functions may not be available. Printing you can use various print functions by printing from a computer. Basic operation gu...

  • Page 4: Scanning

    O ver view of the m achine f unc tions iii scanning you can retrieve documents scanned with this machine to your computer. Basic operation guide scanning (see on p. 7-1) e-manual scan network (mf4380dn/mf4370dn only) this machine can be connected to a network. Connecting to a network enables you to ...

  • Page 5: Contents

    Iv c o nt ents contents contents manuals for the machine ..................................I preface ............................................................. Viii available features ............................................. Viii how to use this guide .................................... Ix ...

  • Page 6: 4 Copying

    V contents c o nt ents 3 registering destinations in the address book....................3-1 about the address book ..............................3-2 storing/editing one-touch keys ................3-3 registering one-touch keys ........................ 3-3 editing one-touch keys .......................

  • Page 7: 6 Printing

    Vi contents c o nt ents checking the dial line before sending .. 5-28 changing standard mode ......................... 5-29 send start speed ........................................ 5-30 printing received documents on both sides of paper .............................................. 5-31 reducing a...

  • Page 8

    Vii contents c o nt ents exterior ...............................................................10-2 interior ................................................................10-2 fuser roller .......................................................10-5 scanning area ....................................

  • Page 9: Preface

    Viii p refac e preface preface preface thank you for choosing a canon product. Before using the machine, please read the following instructions for your safety. Available features available features the procedures described in this manual are based on the imageclass mf4370dn. Depending on the system...

  • Page 10: How To Use This Guide

    Ix ho w t o u se t his guide how to use this guide how to use this guide how to use this guide symbols used in this manual symbols used in this manual the following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for...

  • Page 11

    X how to use this guide ho w t o u se t his guide illustrations used in this manual illustrations used in this manual illustrations used in this manual are the model mf4370dn. When there is any difference among mf4380dn, mf4370dn and mf4350d, it is clearly indicated in the text, e.G., “for mf4370dn....

  • Page 12: Safety Precautions

    Xi saf et y p recautions safety precautions safety precautions safety precautions important safety instructions important safety instructions except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing...

  • Page 13: Location

    Xii safety precautions saf et y p recautions do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly star...

  • Page 14

    Xiii safety precautions saf et y p recautions mf4380dn mf4370dn mf4350d do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately...

  • Page 15: Power Supply

    Xiv safety precautions saf et y p recautions power supply power supply during electrical storms, unplug the power cord from the power outlet. (any sent or received documents stored in memory are backed up for about 5 minutes.) whenever you unplug the power cord, wait at least five seconds before you...

  • Page 16: Legal Notices

    Xv legal notic es legal notices legal notices legal notices as an e nergy s tar partner, canon u.S.A., inc. Has determined that this product meets the e nergy s tar program for energy efficiency. The international energy star office equipment program is an international program that promotes energy ...

  • Page 17: Copyright

    Xvi legal notices legal notic es copyright copyright copyright © 2010 by canon inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic...

  • Page 18: Third Party Software

    Xvii legal notices legal notic es (c) copyright © 1994, 1997 cygnus solutions. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising mat...

  • Page 19: Disclaimers

    Xviii legal notices legal notic es the software subjected to the other conditions the software subjected to the other conditions please refer to e-manual on a cd-rom bundled with this product, for more detail and corresponding license conditions. Disclaimers disclaimers the information in this docum...

  • Page 20

    Xix legal notices legal notic es fcc (federal communications commission) fcc (federal communications commission) imageclass mf4380dn/mf4370dn/mf4350d: f156602 this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmf...

  • Page 21: Users In The U.S.A.

    Xx legal notices legal notic es users in the u.S.A. Users in the u.S.A. Pre-installation requirements for canon facsimile equipment a. Location supply a suitable table, cabinet, or desk for the machine. See chapter 13, “appendix,” for specific dimensions and weight. B. Order information 1. A single ...

  • Page 22

    Xxi legal notices legal notic es connection of the equipment this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format of us:aaaeq##txxxx. I...

  • Page 23: Users In Canada

    Xxii legal notices legal notic es the telephone consumer protection act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or...

  • Page 24

    Xxiii legal notices legal notic es notice this product meets the applicable industry canada technical specifications. The ringer equivalence number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any c...

  • Page 25: Utilisation Au Canada

    Xxiv legal notices legal notic es utilisation au canada utilisation au canada conditions à remplir préalablement à l’installation d’un télécopieur canon a. Emplacement prévoir une table, un meuble, ou un bureau suffisamment solide et de taille appropriée (voir le chapitre 13, annexe (appendix), pour...

  • Page 26

    Xxv legal notices legal notic es remarques le présent matériel est conforme aux spécifications techniques applicables d’industrie canada. Avant d’installer cet appareil, l’utilisateur doit s’assurer qu’il est permis de le connecter à l’équipement de la compagnie de télécommunication locale et doit i...

  • Page 27: Laser Safety

    Xxvi laser saf et y laser safety laser safety laser safety this machine complies with 21 cfr chapter 1 subchapter j as a class 1 laser product under the u.S. Department of health and human services (dhhs) radiation performance standard according to the radiation control for health and safety act of ...

  • Page 28: Before  Using  The

    Bef or e u sing the m achine 1 before using the machine this chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions. Machine components .................................................1-2 exte...

  • Page 29: Machine Components

    Bef or e u sing the m achine 1-2 machine components machine components machine components this section describes the parts names of the machine and their functions. External view (front) external view (front) mf4380dn ● mf4370dn ●.

  • Page 30

    Bef or e u sing the m achine 1-3 machine components mf4350d ● ①adf (automatic document feeder) holds documents and feeds them automatically into the scanning area. ②slide guides adjust to the width of the document. ③document feeder tray holds documents. ④document delivery tray receives documents. ⑤o...

  • Page 31: External View (Back)

    Bef or e u sing the m achine 1-4 machine components external view (back) external view (back) mf4380dn ●.

  • Page 32

    Bef or e u sing the m achine 1-5 machine components mf4370dn ●.

  • Page 33

    Bef or e u sing the m achine 1-6 machine components mf4350d ● ①ethernet port (mf4380dn/mf4370dn only) connect the network cable. ②usb port connect the usb (universal serial bus) cable. ③rear cover open this cover when clearing paper jams. ④power socket connect the power cord. ⑤telephone line jack co...

  • Page 34: Operation Panel

    Bef or e u sing the m achine 1-7 operation panel operation panel operation panel this section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel. Main operation panel main operation panel.

  • Page 35

    Bef or e u sing the m achine 1-8 operation panel ① [paper settings] key press to specify the paper size and type for the paper cassette or multi-purpose tray. ② [job cancel/status monitor] key press to check and cancel jobs being processed or waiting to be processed. ③ [copy] key press to switch to ...

  • Page 36: Fax Operation Panel

    Bef or e u sing the m achine 1-9 operation panel fax operation panel fax operation panel ① [hook] key press when you want to dial without lifting up the handset of the external telephone. ② [redial/pause] key press to redial the last dialed number when fax is standing by, or press to insert a pause ...

  • Page 37: Display (Standby Mode)

    Bef or e u sing the m achine 1-10 display (standby mode) display (standby mode) display (standby mode) copy mode copy mode this section describes the copy standby mode. Be sure to press [copy] to switch to the following display whenever using copy functions: t e x t / p h o t o 1 1 0 0 % l t r ①zoom...

  • Page 38: Toner Cartridge

    Bef or e u sing the m achine 1-11 toner cartridge toner cartridge toner cartridge the average print yield of the canon genuine starter toner cartridge which comes with the machine is 1,000 pages, the canon genuine replacement toner cartridge is 2,000 pages. The page counts are on the basis of “iso/ ...

  • Page 39: Checking The Toner Level

    Bef or e u sing the m achine 1-12 toner cartridge maintaining the toner cartridge maintaining the toner cartridge note the following when handling the toner cartridge. Do not place the toner cartridge in fire. Toner powder is flammable. If there is a toner powder leakage, make sure not to inhale or ...

  • Page 40

    Bef or e u sing the m achine 1-13 toner cartridge ■ toner low 0 % 1 0 0 % t o n e r g a u g e ■ toner near empty 0 % 1 0 0 % t o n e r g a u g e ■ toner empty 0 % 1 0 0 % t o n e r g a u g e 2 press [stop/reset] to return to the standby mode..

  • Page 41: Entering Characters

    Bef or e u sing the m achine 1-14 entering characters entering characters entering characters for displays that require alphanumeric entries, follow the procedure below to enter characters. Example: enter . For details on entering characters, see “information about the keys,” in the starter guide or...

  • Page 42: Telephone Line Settings

    Bef or e u sing the m achine 1-15 telephone line settings telephone line settings telephone line settings set the type of telephone line that is connected to the machine. If this setting is incorrect, you will be unable to communicate with other machines. Make sure to check the type of telephone lin...

  • Page 43: Timer Settings

    Bef or e u sing the m achine 1-16 timer settings timer settings timer settings the timer settings enables you to set the sleep mode and the daylight saving time. Setting the sleep mode setting the sleep mode if the machine remains idle for a certain period of time, it automatically enters the sleep ...

  • Page 44

    Bef or e u sing the m achine 1-17 timer settings setting the daylight saving time setting the daylight saving time in some countries or areas, time is advanced throughout the summer season. This is called “daylight saving time.” this section describes how to set the daylight saving time. The default...

  • Page 45

    Bef or e u sing the m achine 1-18 timer settings 13 13 press [ ] or [ ] to select , then press [ok]. 1 m o n t h e n d d a t e / t i m e 14 14 press [ ] or [ ] to select the month, then press [ok]. N o v e m b e r m o n t h 15 15 press [ ] or [ ] to select , then press [ok]. 2 w e e k e n d d a t e ...

  • Page 46: Documents

    Documents and p rint m edia 2 documents and print media this chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents requirements ..........................................2-2 scanning area...

  • Page 47: Documents Requirements

    Documents and p rint m edia 2-2 documents requirements documents requirements documents requirements platen glass adf type plain paper thick documents photographs small documents (e.G., index cards) special types of paper (e.G., tracing paper* 1 , transparencies* 1 , etc.) books (height: maximum 1" ...

  • Page 48: Scanning Area

    Documents and p rint m edia 2-3 scanning area scanning area scanning area make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use..

  • Page 49: Placing Documents

    Documents and p rint m edia 2-4 placing documents placing documents placing documents this section describes how to place your documents on the platen glass and in the adf. On the platen glass on the platen glass 1 lift up the adf. 2 place a document face down. 3 align the document with the appropri...

  • Page 50: In The Adf

    Documents and p rint m edia 2-5 placing documents 4 gently lower the adf. The document is ready for scanning. When closing the adf, be careful not to get your fingers caught, as this may result in personal injury. Do not press down the adf forcefully, as this may damage the platen glass and cause pe...

  • Page 51: Paper Requirements

    Documents and p rint m edia 2-6 paper requirements paper requirements paper requirements paper cassette multi-purpose tray size (w × l) ltr, lgl, a4, b5, a5, executive, envelope (com10 (#10), monarch, dl, iso-c5 (6 3/8" × 9" (162 × 229 mm)), oficio, brazil-oficio, mexico-oficio, government-ltr, gove...

  • Page 52: Printable Area

    Documents and p rint m edia 2-7 printable area printable area printable area the shaded area indicates the approximate printable area of ltr paper. Note that the margin widths listed are approximate and there may be slight variations in actual use..

  • Page 53: Loading Paper

    Documents and p rint m edia 2-8 loading paper loading paper loading paper this section describes how to load paper in the paper cassette and the multi-purpose tray. The default paper size/type is set to and in the setting menu. When you load other size and/or type of paper, change the paper size/typ...

  • Page 54

    Documents and p rint m edia 2-9 loading paper 5 fan the paper stack and even the edges. 6 load the paper into the paper cassette with the print side up. Make sure the paper stack sits below the small fin (a) on the side paper guide. 7 adjust the paper guide rail to match the size of paper. 8 close t...

  • Page 55

    Documents and p rint m edia 2-10 loading paper for mf4350d 1 open the paper feeding tray. 2 take out the dust cover from inside the machine. 3 slide out the paper guide rail (a). ● 4 slide the side paper guides (a) to match the size of paper. If the paper guides do not fit the size of the paper, the...

  • Page 56: In The Multi-Purpose Tray

    Documents and p rint m edia 2-11 loading paper 6 load the paper into the paper feeding tray with the print side up. Make sure the paper stack sits below the hook (a) on the side paper guide. 7 adjust the paper guide rail to match the size of paper. 8 aligning the protrusions (a) on the both sides of...

  • Page 57

    Documents and p rint m edia 2-12 loading paper 2 when setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.E., closer to the stamp) firs...

  • Page 58

    Documents and p rint m edia 2-13 loading paper 2 when setting paper, gently insert the paper into the multi-purpose tray with the print side up. When setting an envelope, gently insert the envelope into the multi-purpose tray with the print side up and the right edge (i.E., closer to the stamp) firs...

  • Page 59: Setting Paper Size And Type

    Documents and p rint m edia 2-14 setting paper size and type setting paper size and type setting paper size and type this section describes how to specify the paper size and type you are loading in the paper cassette and the multi-purpose tray. Whenever you change the paper size and type in the cass...

  • Page 60: For The Multi-Purpose Tray

    Documents and p rint m edia 2-15 setting paper size and type for the multi-purpose tray for the multi-purpose tray 1 press [paper settings] repeatedly to select , then press [ok]. M p t r a y 2 press [ ] or [ ] to select the paper size, then press [ok]. L t r p a p e r s i z e ex. You can select fro...

  • Page 61

    Documents and p rint m edia 2-16.

  • Page 62: Registering Destinations

    Reg ist ering destinations in the a ddr ess book 3 registering destinations in the address book this chapter describes how to register destinations in the address book, and how to edit and erase registered information. About the address book .............................................3-2 storing/e...

  • Page 63: About The Address Book

    Reg ist ering destinations in the a ddr ess book 3-2 about the address book about the address book about the address book the address book is a feature used for storing fax numbers. The address book is divided into one-touch keys and coded dial codes. You can store up to 8 destinations in one-touch ...

  • Page 64: Registering One-Touch Keys

    Reg ist ering destinations in the a ddr ess book 3-3 storing/editing one-touch keys storing/editing one-touch keys storing/editing one-touch keys this section describes how to register destinations for one-touch keys and to edit the registered one-touch keys. Registering one-touch keys registering o...

  • Page 65: Erasing One-Touch Keys

    Reg ist ering destinations in the a ddr ess book 3-4 storing/editing one-touch keys 4 4 press [ ] or [ ] to select the one- touch key (01 to 08) you want to edit, then press [ok]. [ 0 1 ] c a n o n a 1 - t o u c h s p d d i a l ex. You can also select a one-touch key by pressing the corresponding on...

  • Page 66

    Reg ist ering destinations in the a ddr ess book 3-5 storing/editing one-touch keys 6 press and hold [clear] to erase the fax number, then press [ok]. T e l n u m b e r e n t r y if you erase the fax number, the registered name is cleared automatically. 7 press [stop/reset] to return to the standby ...

  • Page 67: Registering Coded Dial Codes

    Reg ist ering destinations in the a ddr ess book 3-6 storing/editing coded dial codes storing/editing coded dial codes storing/editing coded dial codes this section describes how to register destinations for coded dial codes and to edit the registered coded dial codes. Registering coded dial codes r...

  • Page 68: Erasing Coded Dial Codes

    Reg ist ering destinations in the a ddr ess book 3-7 storing/editing coded dial codes 4 press [ ] or [ ] to select the coded dial code (00 to 99) you want to edit, then press [ok]. [ * 0 0 ] c a n o n c c o d e d d i a l ex. You can also select a coded dial code by pressing [coded dial] followed by ...

  • Page 69

    Reg ist ering destinations in the a ddr ess book 3-8 6 press and hold [clear] to erase the fax number, then press [ok]. T e l n u m b e r e n t r y if you erase the fax number, the registered name is cleared automatically. 7 press [stop/reset] to return to the standby mode..

  • Page 70: Registering Group Addresses

    Reg ist ering destinations in the a ddr ess book 3-9 storing/editing recipients for group dialing storing/editing recipients for group dialing storing/editing recipients for group dialing this section describes how to register destinations for group addresses and to edit the registered group address...

  • Page 71

    Reg ist ering destinations in the a ddr ess book 3-10 storing/editing recipients for group dialing adding new destination to group adding new destination to group 1 press [menu]. 2 press [ ] or [ ] to select book set.>, then press [ok]. 6 a d d r e s s b o o k s e t . M e n u 3 press [ ] or [ ] to s...

  • Page 72: Changing Group Name

    Reg ist ering destinations in the a ddr ess book 3-11 storing/editing recipients for group dialing 7 press [ok]. [ 0 2 ] c a n o n e n o . 0 0 2 = 1 2 3 x x x x x x ex. 8 press [stop/reset] to return to the standby mode. Changing group name changing group name 1 press [menu]. 2 press [ ] or [ ] to s...

  • Page 73

    Reg ist ering destinations in the a ddr ess book 3-12 storing/editing recipients for group dialing 5 press [ok]. C a n o n g r o u p n a m e [ a ] ex. 6 press [clear] repeatedly until all recipients are deleted, then press [ok]. N o . 0 0 1 = when you delete all destinations, the registered name is ...

  • Page 74: Copying

    C op ying 4 copying this chapter describes the copying features. Overview of copy functions .......................................4-2 basic copying method ................................................4-4 canceling copy jobs ....................................................4-5 selecting image ...

  • Page 75: Overview of Copy Functions

    C op ying 4-2 overview of copy functions overview of copy functions overview of copy functions in addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p. 4-6) (p. 4-8).

  • Page 76

    C op ying 4-3 overview of copy functions (p. 4-10) (p. 4-18) (p. 4-15).

  • Page 77: Basic Copying Method

    C op ying 4-4 basic copying method basic copying method basic copying method this section describes the basic procedure for copying. 1 place documents on the platen glass or load them in the adf. For details, see “placing documents,” on p. 2-4. Close the adf/platen glass cover after placing your doc...

  • Page 78: Canceling Copy Jobs

    C op ying 4-5 canceling copy jobs canceling copy jobs canceling copy jobs you can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. 1 press [stop/reset]. 2 when the message appears, press [ ] to select . C a n c e l c o p y i n g ? The job i...

  • Page 79: Selecting Image Quality

    C op ying 4-6 selecting image quality selecting image quality selecting image quality you can adjust the image quality of copies according to the types of documents. A correct selection is necessary for the optimal reproduction of the colors of the document. These settings return to the default valu...

  • Page 80

    C op ying 4-7 selecting image quality 4 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 1 0 0 % l t r ex. 5 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is c...

  • Page 81: Adjusting Density

    C op ying 4-8 adjusting density adjusting density adjusting density you can adjust the density to the most appropriate level for the document either automatically or manually. The default setting is (5). Adjusting automatically adjusting automatically you can adjust the density to the most appropria...

  • Page 82: Adjusting Manually

    C op ying 4-9 adjusting density adjusting manually adjusting manually you can adjust the density to the most appropriate level for the document manually. 1 place documents. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [density] to select the manual mode. 4 press [ ] or [ ...

  • Page 83: Enlarge/reduce Images

    C op ying 4-10 enlarge/reduce images enlarge/reduce images enlarge/reduce images you can convert a standard-sized document to a different standard-sized copy (preset zoom), or you can enlarge or reduce images in 1% increments (custom copy ratio). The default setting is . Preset zoom preset zoom you ...

  • Page 84: Custom Copy Ratio

    C op ying 4-11 4 press [ ] or [ ] to select the copy ratio, then press [ok]. 7 8 % l g l l t r p r e s e t r a t i o ex. When in the settings> menu is set to or , the preset copy ratios change as follows: a: 50%, 70%, 100%, 141%, 200% ab: 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200% 5 use – [num...

  • Page 85

    C op ying 4-12 enlarge/reduce images 5 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 9 5 % l t r ex. 6 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is comp...

  • Page 86: Collating Copies

    C op ying 4-13 collating copies collating copies collating copies you can sort copies into sets arranged in page order. This function is useful when making handouts for meetings. This feature can be used together with both “2-sided copying,” (see p. 4-18) and “multiple documents onto one sheet (2 on...

  • Page 87

    C op ying 4-14 collating copies 3 press [collate/2 on 1]. C o l l a t e c o l l a t e / 2 o n 1 if you want to use and “2 on 1 combination” (see p. 4-15) at the same time, select , then press [ok]. If you want to use and the 2- sided copying at the same time, go to step 3 of “1 to 2-sided copying” (...

  • Page 88: 2 On 1 Combination

    C op ying 4-15 multiple documents onto one sheet (2 on 1) multiple documents onto one sheet (2 on 1) multiple documents onto one sheet (2 on 1) this mode enables you to reduce two-page documents to fit on one sheet of paper (1-sided/ 2-sided). 2 on 1 combination 2 on 1 combination 2 on 1 mode automa...

  • Page 89: Copying Id Card

    C op ying 4-16 multiple documents onto one sheet (2 on 1) 2 press [copy]. 3 press [collate/2 on 1] repeatedly to select , then press [ok]. 2 o n 1 c o l l a t e / 2 o n 1 if you want to use and “collating copies” (see p. 4-13) at the same time, select , then press [ok]. If you want to use and the 2-...

  • Page 90

    C op ying 4-17 multiple documents onto one sheet (2 on 1) 4 use – [numeric keys] to enter the desired copy quantity (1 to 99). T e x t / p h o t o 1 1 0 0 % * l t r ex. 5 press [start]. 6 turn and place the card. Place the card as indicated below. Align the center of a card with the arrow mark. 7 pr...

  • Page 91: 2-Sided Copying

    C op ying 4-18 2-sided copying 2-sided copying 2-sided copying this mode enables you to make 2-sided copies from 1-sided documents. This enables you to cut print costs in half when copying in large quantities. This feature can be used together with both “collating copies” (see p. 4-13) and “2 on 1 c...

  • Page 92: 1 To 2-Sided Copying

    C op ying 4-19 2-sided copying 1 to 2-sided copying 1 to 2-sided copying you can make 2-sided copies from 1-sided documents. 1 place documents. For details, see “placing documents,” on p. 2-4. 2 press [copy]. 3 press [2-sided] to select 2-sided>, then press [ok]. 1 > 2 - s i d e d 2 - s i d e d if t...

  • Page 93: Only)

    C op ying 4-20 2-sided copying 6 press [start]. If you want to copy multiple documents using the platen glass, place a document and press [start] once for each page. When scanning is complete, press [ok]. To cancel all settings, press [stop/reset]. When you switch the mode by pressing the mode keys ...

  • Page 94: Only)

    C op ying 4-21 2-sided copying 7 press [start]. To cancel all settings, press [stop/reset]. When you switch the mode by pressing the mode keys such as [fax], all settings will be canceled. If you want to keep the settings, store the settings as follows: [menu] → → settings> → (see “copy settings,” o...

  • Page 95: Selecting Paper Size Group

    C op ying 4-22 selecting paper size group selecting paper size group selecting paper size group this section describes how to select the paper size group. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 4 c o p y s e t t i n g s m e n u 3 press [ ] o...

  • Page 96: Changing Standard Mode

    C op ying 4-23 changing standard mode changing standard mode changing standard mode the standard mode is the combination of copy modes that the machine automatically applies when the power is turned on, or when [stop/reset] is pressed. You can change the standard mode to suit your needs. The default...

  • Page 97: Printing A Sample Page

    C op ying 4-24 printing a sample page printing a sample page printing a sample page this machine enables you to print a sample page. You can use this function to test how the printouts will look with current settings. The paper size must be ltr. The paper type must be plain paper (17 to 21 lb (64 to...

  • Page 98: Viewing Copy Settings

    C op ying 4-25 viewing copy settings viewing copy settings viewing copy settings you can check the current copy settings for , , , and copy>. 1 press [job cancel/status monitor] repeatedly to select , then press [ok]. V i e w s e t t i n g s the current settings for , , , and appear on the lcd displ...

  • Page 99

    C op ying 4-26.

  • Page 100: Fax

    Fa x 5 fax this chapter describes how to use fax functions. Overview of fax functions ..........................................5-2 introduction to using fax functions ..........................5-4 methods for receiving faxes ...........................................5-4 selecting the receive mode ...

  • Page 101: Overview Of Fax Functions

    Fa x 5-2 overview of fax functions overview of fax functions overview of fax functions in addition to the super g3 fax function, you can send faxes from your computer. You can also forward received fax documents to specified destinations. (p. 5-13) (p. 5-16) (p. 5-24) (p. 5-23) (p. 5-25) (p. 5-13) (...

  • Page 102

    Fa x 5-3 overview of fax functions (p. 5-18) (p. 5-41) (p. 5-36).

  • Page 103: Methods For Receiving Faxes

    Fa x 5-4 introduction to using fax functions introduction to using fax functions introduction to using fax functions this section describes the settings you need to make before using fax functions. Make sure to set the following items first: your fax number register your machine’s fax number. (see “...

  • Page 104

    Fa x 5-5 introduction to using fax functions faxonly in this mode, the machine receives documents automatically. Select this mode if you use the machine for fax operations only, and not for voice communications using an external telephone. Before using this mode simply set the receive mode to . (see...

  • Page 105

    Fa x 5-6 introduction to using fax functions fax/tel in this mode, the machine receives documents automatically for fax calls and rings for telephone calls. Before using this mode make sure to do the following: connect your external telephone to the machine. (see “make fax settings,” in the starter ...

  • Page 106

    Fa x 5-7 introduction to using fax functions ansmode in this mode, the machine receives documents automatically for fax calls and your answering machine records a message for telephone calls. Before using this mode make sure to do the following: connect your external telephone with built-in answerin...

  • Page 107

    Fa x 5-8 introduction to using fax functions manual in this mode, you can monitor all incoming calls by picking up the handset each time your telephone rings. This mode is a suitable option if you expect to use the machine mainly as a telephone, and only occasionally receive fax documents. Before us...

  • Page 108

    Fa x 5-9 introduction to using fax functions drpd drpd (distinctive ring pattern detection) service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line. Your...

  • Page 109: Selecting The Receive Mode

    Fa x 5-10 introduction to using fax functions selecting the receive mode selecting the receive mode you can set the fax receive mode to suit your needs. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 5 f a x s e t t i n g s m e n u 3 press [ ] or [ ...

  • Page 110

    Fa x 5-11 introduction to using fax functions 5 press [stop/reset] to return to the standby mode. If you cannot make telephone calls using an external telephone when the receive mode is set to , make the settings described below. [menu] → → → set to . If the problem persists, set to . * the default ...

  • Page 111: Number

    Fa x 5-12 introduction to using fax functions registering the machine’s name registering the machine’s name your name or company’s name must be registered as the machine’s name. When you send a document, the name that you registered is printed as the sender’s name on the recipient’s paper. 1 press [...

  • Page 112: Sending Fax Documents

    Fa x 5-13 sending fax documents sending fax documents sending fax documents this section describes the settings and procedures for sending fax documents. Basic methods for sending faxes basic methods for sending faxes this section describes the flow of sending faxes. 1 place documents. 2 press [fax]...

  • Page 113: Dialing

    Fa x 5-14 sending fax documents 2 place documents in the adf. 3 press [fax]. 4 adjust any necessary settings for your documents. For details, see “adjusting density,” on p. 5-23, “selecting image quality,” on p. 5-24, and “2-sided document (mf4380dn only),” on p. 5- 25. 5 press [hook] or pick up the...

  • Page 114: Pauses)

    Fa x 5-15 sending fax documents 5 enter the numbers requested by the information service using – [numeric keys]. = 0 3 1 x x x x x t 7 8 9 # ex. 6 if you want to receive faxes, press [start]. If you are using the external telephone, hang up the handset after pressing [start]. Dialing an overseas num...

  • Page 115: Basic Methods For Sending Pc

    Fa x 5-16 sending fax documents basic methods for sending pc basic methods for sending pc faxes faxes this section describes the flow of sending pc faxes. Make sure that the fax driver is installed. For details on the fax driver settings, see “fax,” in the e-manual. Sending documents from a computer...

  • Page 116

    Fa x 5-17 canceling sending fax documents canceling sending fax documents canceling sending fax documents follow this procedure to cancel a transmission in progress. You can also cancel a transmission from the status monitor screen. (see “checking/deleting fax transmission documents,” on p. 5- 45.) ...

  • Page 117: Specifying Destinations

    Fa x 5-18 specifying destinations specifying destinations specifying destinations this section describes how to specify a fax destination. You can select a destination stored in a one-touch key or coded dial codes, or specify a new destination. Specifying a new fax number specifying a new fax number...

  • Page 118: Using The One-Touch Keys

    Fa x 5-19 specifying destinations using the one-touch keys using the one-touch keys you can specify up to eight destinations using one- touch keys. To use this feature, you need to first register destinations in one- touch keys. (see “registering one-touch keys,” on p. 3-3.) 1 place documents. 2 pre...

  • Page 119: Using The Group Addresses

    Fa x 5-20 specifying destinations 5 enter the desired two-digit code (00 to 99) with – [numeric keys]. [ 0 2 ] s a l e s = 0 3 1 x x x x x x ex. If you entered a wrong code, press [stop/ reset], then try again from step 3. 6 press [start]. When you place the documents on the platen glass, press [ ] ...

  • Page 120: One Location (Broadcasting)

    Fa x 5-21 specifying destinations 2 press [fax]. 3 adjust any necessary scan settings for your documents. For details, see “adjusting density,” on p. 5-23, “selecting image quality,” on p. 5-24, and “2-sided document (mf4380dn only),” on p. 5- 25. 4 press [address book] repeatedly to select or searc...

  • Page 121

    Fa x 5-22 specifying destinations 1 place documents. 2 press [menu]. 3 press [ ] or [ ] to select , then press [ok]. 3 b r o a d c a s t m e n u 4 specify the destination. N o . 0 0 1 = use – , [numeric keys] and [tone], one-touch keys, coded dial codes, or [address book] to specify destinations. Yo...

  • Page 122: Adjusting Density

    Fa x 5-23 adjusting density adjusting density adjusting density you can adjust the density to the most appropriate level for the document you send. 1 place documents. 2 press [fax]. 3 press [density]. 4 press [ ] or [ ] to adjust the density, then press [ok]. - l t d k + d e n s i t y [ ]: to make l...

  • Page 123: Selecting Image Quality

    Fa x 5-24 selecting image quality selecting image quality selecting image quality you can adjust the image quality of the document you send. The higher image quality you set, the better the output will be, but the longer the transmission will take. The default setting is . 1 place documents. 2 press...

  • Page 124

    Fa x 5-25 2-sided document (mf4380dn only) 2-sided document (mf4380dn only) 2-sided document (mf4380dn only) you can set the machine to automatically turn over 2-sided documents that are placed in the adf, and scan each side separately. 1 place documents in the adf. 2 press [fax]. 3 press [2-sided] ...

  • Page 125: Redialing Manually

    Fa x 5-26 redialing when the line is busy redialing when the line is busy redialing when the line is busy if the recipient’s line is busy or if there is no answer, you can redial the same fax number manually or set the machine to redial automatically. Redialing manually redialing manually 1 place do...

  • Page 126

    Fa x 5-27 redialing when the line is busy 4 press [ ] or [ ] to select redial>, then press [ok]. 1 a u t o r e d i a l t x s e t t i n g s 5 press [ ] or [ ] to select , then press [ok]. O n a u t o r e d i a l 6 use [ ] or [ ] or – [numeric keys] to enter the number of redials (1 to 10 times) the m...

  • Page 127

    Fa x 5-28 checking the dial line before sending checking the dial line before sending checking the dial line before sending the following redirection problem may happen with certain kinds of fax machines on the market made by companies other than canon. The dialing line chck mode prevents this rare ...

  • Page 128: Changing Standard Mode

    Fa x 5-29 changing standard mode changing standard mode changing standard mode this mode enables you to specify the standard scan settings for density and image quality. 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 5 f a x s e t t i n g s m e n u 3 press [ ] or [ ] to sel...

  • Page 129: Send Start Speed

    Fa x 5-30 send start speed send start speed send start speed this function enables you to change the send start speeds, which is useful when there is difficulty initiating the sending of a document. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 1 1...

  • Page 130: Of Paper

    Fa x 5-31 printing received documents on both sides of paper printing received documents on both sides printing received documents on both sides of paper of paper you can print received documents on both sides of the paper you select. This enables you to save paper. The default setting is . You can ...

  • Page 131: Reducing A Received Document

    Fa x 5-32 reducing a received document reducing a received document reducing a received document you can set the machine to automatically reduce received documents so that the whole document is printed within the printable area of the paper. The default setting is . 1 press [menu]. 2 press [ ] or [ ...

  • Page 132: Document

    Fa x 5-33 printing footer information on a received document printing footer information on a received printing footer information on a received document document you can set whether to insert the machine’s fax number and the sender information on received faxes. The default setting is . 1 press [me...

  • Page 133: Runs Out

    Fa x 5-34 specifying the way of printing when toner runs out specifying the way of printing when toner specifying the way of printing when toner runs out runs out this function enables you to continue printing received fax documents or reports when the toner has run out. The default setting is . Whe...

  • Page 134: Setting The Incoming Ring

    Fa x 5-35 setting the incoming ring setting the incoming ring setting the incoming ring this function enables you to activate the ring alert of the external telephone if is set to . Selecting enables you to distinguish between the fax reception and answer voice calls when you pick up the external te...

  • Page 135

    Fa x 5-36 receiving documents manually with an external telephone (remote rx) receiving documents manually with an receiving documents manually with an external telephone (remote rx) external telephone (remote rx) you can connect one external telephone to the machine. When the telephone rings with t...

  • Page 136: Receiving Documents With The

    Fa x 5-37 receiving documents manually with an external telephone (remote rx) receiving documents with the receiving documents with the remote reception remote reception follow this procedure to receive fax documents using the remote reception. Before using the remote reception to receive fax docume...

  • Page 137

    Fa x 5-38 selecting the receive mode for printing selecting the receive mode for printing selecting the receive mode for printing you can select whether the machine stores all received pages in the memory before printing them out or prints each page as it is received. The default setting is . 1 pres...

  • Page 138: Unidentified Senders

    Fa x 5-39 rejecting incoming faxes from the unidentified senders rejecting incoming faxes from the rejecting incoming faxes from the unidentified senders unidentified senders this function enables you to reject incoming faxes from senders who do not transmit their fax numbers (telephone numbers) to ...

  • Page 139: Receive Start Speed

    Fa x 5-40 receive start speed receive start speed receive start speed this function enables you to change the receive start speeds, which is useful when there is difficulty initiating the receiving of a document. The default setting is . 1 press [menu]. 2 press [ ] or [ ] to select settings>, then p...

  • Page 140

    Fa x 5-41 receiving documents in memory without printing out (memory lock reception) receiving documents in memory without receiving documents in memory without printing out (memory lock reception) printing out (memory lock reception) normally a document prints as soon as you receive it. However, th...

  • Page 141

    Fa x 5-42 receiving documents in memory without printing out (memory lock reception) 7 if you want to set or change a password for the memory lock mode, use – [numeric keys] to enter the memory reception password (up to seven digits), then press [ok]. 1 2 p a s s w o r d ex. If you set a password, i...

  • Page 142: Memory Lock Reception Mode

    Fa x 5-43 printing all documents stored in the memory lock reception mode printing all documents stored in the printing all documents stored in the memory lock reception mode memory lock reception mode 1 press [menu]. 2 press [ ] or [ ] to select settings>, then press [ok]. 1 1 s y s t e m s e t t i...

  • Page 143: Memory

    Fa x 5-44 forwarding received fax documents in memory forwarding received fax documents in forwarding received fax documents in memory memory you can redirect the fax documents received in memory to the specified destination. 1 press [job cancel/status monitor] repeatedly to select , then press [ok]...

  • Page 144: Documents In Memory

    Fa x 5-45 checking/changing the status of fax documents in memory checking/changing the status of fax checking/changing the status of fax documents in memory documents in memory the status monitor screen enables you to view and change the status of fax documents in memory. Checking/deleting fax chec...

  • Page 145: Documents

    Fa x 5-46 checking/changing the status of fax documents in memory checking/deleting fax reception checking/deleting fax reception documents documents you can delete the received documents in memory. You can also forward received documents in memory to a desired destination. 1 press [job cancel/statu...

  • Page 146: Printing

    P rinting 6 printing this chapter describes the basic print features. Overview of the print functions .................................6-2 introduction to using print functions .......................6-4 printing documents from a computer.......................6-5 scaling documents ....................

  • Page 147

    P rinting 6-2 overview of the print functions overview of the print functions overview of the print functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 6-7) (p. 6-10).

  • Page 148

    P rinting 6-3 overview of the print functions (p. 6-9).

  • Page 149

    P rinting 6-4 introduction to using print functions introduction to using print functions introduction to using print functions make sure that the printer driver is installed. For installing the driver to send a print job to the machine over a network, see “network connection ((mf4380dn/mf4370dn onl...

  • Page 150

    P rinting 6-5 printing documents from a computer printing documents from a computer printing documents from a computer this section is the explanation of the basic procedure for printing from a computer (printer driver). Make sure that the printer driver is installed on your computer. To check if th...

  • Page 151

    P rinting 6-6 5 click [print]. Printing begins. If you want to cancel printing, see “checking and canceling print jobs,” on p. 6-11..

  • Page 152: Scaling Documents

    P rinting 6-7 scaling documents scaling documents scaling documents you can enlarge or reduce documents to match the output paper size, such as reducing a document created in ltr size to print on stmt, or enlarging a document created in stmt size to print on ltr. There are two methods for scaling a ...

  • Page 153

    P rinting 6-8 scaling documents 3 select the output size of the document from [output size]. The document is scaled automatically according to the settings made in [page size] and [output size]. 4 if you want to increase or decrease the magnification manually, select [manual scaling] → specify the s...

  • Page 154

    P rinting 6-9 printing multiple pages on one sheet printing multiple pages on one sheet printing multiple pages on one sheet this mode enables you to reduce multiple pages to fit onto one sheet of paper. You can make well-organized documents by editing multiple materials onto one sheet. And you can ...

  • Page 155: 2-Sided Printing

    P rinting 6-10 2-sided printing 2-sided printing 2-sided printing 2-sided printing enables you to make 2-sided printouts. You can cut down print costs by half when copying in large quantities. The display may differ according to the operating system or the model of the machine. 1 open the document y...

  • Page 156

    P rinting 6-11 checking and canceling print jobs checking and canceling print jobs checking and canceling print jobs you can check the status of print jobs and cancel a job before the printing starts. Make sure that the processing/data indicator is on or blinking. When the processing/data indicator ...

  • Page 157

    P rinting 6-12.

  • Page 158: Scanning

    S canning 7 scanning this chapter describes how to use scanner functions. Overview of scanner functions ..................................7-2 introduction to using scanner functions ..................7-3 for scanning documents to a computer connected with usb cable .....................................

  • Page 159

    S canning 7-2 overview of scanner functions overview of scanner functions overview of scanner functions you can retrieve documents scanned with this machine to your computer connected with a usb cable. You can also scan documents over the network. * mf4350d is not supported for scanning documents ov...

  • Page 160: Mf4370Dn Only)

    S canning 7-3 introduction to using scanner functions introduction to using scanner functions introduction to using scanner functions this section describes the things that you must do before using scanner functions. Make sure to set the following items first: for scanning documents to a computer co...

  • Page 161: Basic Scanning Operations

    S canning 7-4 basic scanning operations basic scanning operations basic scanning operations this section describes the basic procedures for scanning documents. Scanning documents to a scanning documents to a computer connected with usb computer connected with usb cable cable this section describes t...

  • Page 162: Connected With Usb Cable

    S canning 7-5 basic scanning operations sending documents from a computer and scanning documents over the network cannot be processed at the same time. If this happens, these documents are handled differently depending on the following: if you send pc documents when the machine is scanning documents...

  • Page 163

    S canning 7-6.

  • Page 164: Network

    Net w ork (mf4380dn/mf4370dn only) 8 network (mf4380dn/ mf4370dn only) this chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for setting up network .............................8-2 what is the network? ......

  • Page 165

    Net w ork (mf4380dn/mf4370dn only) 8-2 flowchart for setting up network flowchart for setting up network flowchart for setting up network follow the procedures in the flowchart below to set up each network function..

  • Page 166: What Is The Network?

    Net w ork (mf4380dn/mf4370dn only) 8-3 what is the network? What is the network? What is the network? In the computer field, a network is a system of interconnected computers that communicate with each other. This machine uses lan. Lan is the abbreviation for “local area network” and means a network...

  • Page 167

    Net w ork (mf4380dn/mf4370dn only) 8-4 overview of network functions overview of network functions overview of network functions this section describes actions you can perform using the network function..

  • Page 168: Settings  From  A

    S ettings fr om a pc (mf4380dn/mf4370dn only) 9 settings from a pc (mf4380dn/mf4370dn only) this chapter describes how to use remote ui functions. Overview of remote ui ...............................................9-2 starting the remote ui................................................9-4.

  • Page 169: Overview Of Remote Ui

    S ettings fr om a pc (mf4380dn/mf4370dn only) 9-2 overview of remote ui overview of remote ui overview of remote ui the remote ui enables you to check the machine’s status and manage the machine’s functions from a computer on the network using a web browser. Using the computer keyboard, the manageme...

  • Page 170

    S ettings fr om a pc (mf4380dn/mf4370dn only) 9-3 overview of remote ui by using remote ui, you can set and confirm following functions..

  • Page 171: Starting The Remote Ui

    S ettings fr om a pc (mf4380dn/mf4370dn only) 9-4 starting the remote ui starting the remote ui starting the remote ui to start the remote ui, follow the procedure described below. Before you start the remote ui, perform the following: select in located in the , and verify the ip address of the mach...

  • Page 172

    S ettings fr om a pc (mf4380dn/mf4370dn only) 9-5 starting the remote ui 4 enter the required data. The required data differ depending on the authentication mode you are using. ■ for default settings: ① select [administrator mode] or [end-user mode]. If you want to change various settings, select [a...

  • Page 173

    S ettings fr om a pc (mf4380dn/mf4370dn only) 9-6 starting the remote ui 6 operate the machine. Now you can manage the machine on the web browser. For details, see “settings from a pc,” in the e- manual..

  • Page 174: Maintenance

    M aint enanc e 10 maintenance this chapter describes how to perform routine cleaning operations, and replace toner cartridge. Cleaning the machine ...............................................10-2 exterior ................................................................................. 10-2 inter...

  • Page 175: Cleaning The Machine

    10-2 m aint enanc e cleaning the machine cleaning the machine cleaning the machine note the following before cleaning your machine: make sure no documents are stored in memory, then turn off the main power switch and disconnect the power cord. Use a soft cloth to avoid scratching the components. Do ...

  • Page 176

    10-3 m aint enanc e cleaning the machine 3 lift the scanning platform (a) until it is locked. (you will hear an audible “click.”) 4 hold the grip (a) on the right front side of the toner cover. 5 open the toner cover. 6 remove the toner cartridge. Do not touch the rollers and parts which have labels...

  • Page 177

    10-4 m aint enanc e cleaning the machine 7 use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior. Do not touch the fixing assembly (a) as it becomes very hot during use. Do not touch the transfer roller (b) as this can damage the machine. If your han...

  • Page 178: Fuser Roller

    10-5 m aint enanc e cleaning the machine 12 12 close the toner cover. 13 13 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. – – 14 1...

  • Page 179: Scanning Area

    10-6 m aint enanc e cleaning the machine ■ for mf4350d 4 press [ ] or [ ] to select cleaning>, then press [ok]. 1 f i x . U n i t c l e a n i n g a d j u s t . / c l e a n i n g cleaning starts. Throw away the cleaning paper after use. Scanning area scanning area keep the scanning area clean to avoi...

  • Page 180

    10-7 m aint enanc e cleaning the machine 4 close the adf. Be careful not to get your fingers caught. Adf (for mf4380dn) if your documents have black streaks or appear dirty after copying them using the adf, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ad...

  • Page 181

    10-8 m aint enanc e cleaning the machine adf (for mf4370dn/mf4350d) if your documents have black streaks or appear dirty after copying them using the adf, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the adf scanning area and roller. 1 turn off the main powe...

  • Page 182: When A Message Appears

    10-9 m aint enanc e replacing the toner cartridge replacing the toner cartridge replacing the toner cartridge this section describes how to replace or handle the toner cartridges and precautions on storing them. When a message appears when a message appears toner cartridges are consumable products. ...

  • Page 183: Redistributing Toner

    10-10 m aint enanc e replacing the toner cartridge redistributing toner redistributing toner when the toner is running low, the message appears on the display, redistribute toner in the toner cartridge. We recommend that you prepare a new toner cartridge for future replacement with ease. Do not touc...

  • Page 184

    10-11 m aint enanc e replacing the toner cartridge 6 gently rock the toner cartridge several times to evenly distribute toner inside. 7 hold the toner cartridge by its handle (a). Do not open the drum protective shutter (a) on the toner cartridge. Print quality may deteriorate if the drum surface is...

  • Page 185: A New One

    10-12 m aint enanc e replacing the toner cartridge 11 11 close the toner cover. 12 12 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine...

  • Page 186

    10-13 m aint enanc e replacing the toner cartridge 2 lift the scanning platform (a) until it is locked. (you will hear an audible “click.”) 3 hold the grip (a) on the right front side of the toner cover. 4 open the toner cover. 5 remove the toner cartridge. Do not touch the rollers and parts which h...

  • Page 187

    10-14 m aint enanc e replacing the toner cartridge 6 take out the new toner cartridge from the protective bag. Do not open the drum protective shutter (a). Print quality may deteriorate if the drum surface is exposed to light or is damaged. Save the protective bag. You may need it later when you rem...

  • Page 188

    10-15 m aint enanc e replacing the toner cartridge 9 hold the toner cartridge by its handle (a). Do not open the drum protective shutter (a) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. Always hold the toner cartridge by its handle. 10 ...

  • Page 189

    10-16 m aint enanc e replacing the toner cartridge 13 13 close the toner cover. 14 14 lower the scanning platform. Be careful not to get your fingers caught. If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine...

  • Page 190: Recycling Used Cartridges

    10-17 m aint enanc e recycling used cartridges recycling used cartridges recycling used cartridges canon has instituted a worldwide recycling program for cartridges called “the clean earth campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the u...

  • Page 191: U.S.A. Program

    10-18 m aint enanc e recycling used cartridges u.S.A. Program u.S.A. Program packaging ■one box return to receive your free eight cartridge collection box: call 1-800-ok-canon or visit www.Usa.Canon.Com/cleanearth/return or place as many cartridges as possible into one box. Carefully seal the box wi...

  • Page 192

    10-19 m aint enanc e recycling used cartridges ■bundled return bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed ups specifications (see below). Maximum weight = 70 pounds maximum length = 108 inches maximum girth (length + 2 x width + 2 x ...

  • Page 193

    10-20 m aint enanc e recycling used cartridges shipping make sure the ups a.R.S. Label is applied. ■ups pick-up give the shipment to your ups driver when you receive your next regular delivery. Call 1-800-pick-ups for drop-off options in your area. By using either of the above methods of shipment, y...

  • Page 194

    10-21 m aint enanc e recycling used cartridges canadian program – programme au canada canadian program – programme au canada ■single box return repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. Place the empty toner cartridge in the box...

  • Page 195

    10-22 m aint enanc e recycling used cartridges ■volume box return (maximum 8 cartridges) we encourage you to use this option as a more efficient way to ship cartridges. Please tape your eight cartridges together and place them in a box. Apply the canon canada inc. / canada post label provided in thi...

  • Page 196: Transporting The Machine

    10-23 m aint enanc e transporting the machine transporting the machine transporting the machine this section describes the required procedures before transporting the machine. For mf4380dn/mf4370dn for mf4380dn/mf4370dn follow this procedure to avoid vibration damage to the machine when transporting...

  • Page 197

    10-24 m aint enanc e transporting the machine 8 remove the toner cartridge. To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. Do not open the drum protective shutter (a) on the toner cartridge. Print quality may deteriorate if the drum surfac...

  • Page 198

    10-25 m aint enanc e transporting the machine 12 12 remove the dust cover from the paper cassette. 13 13 open the front panel of the paper cassette. 14 14 remove the paper from the paper cassette. 15 15 remove the paper cassette by lifting up the front-end of the paper cassette and pulling it forwar...

  • Page 199: For Mf4350D

    10-26 m aint enanc e transporting the machine 18 18 grip the handles on both sides of the machine and lift it carefully, as shown in the illustration below. Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury. If you have a back problem, make sure to che...

  • Page 200

    10-27 m aint enanc e transporting the machine 6 hold the grip (a) on the right front side of the toner cover. 7 open the toner cover. 8 remove the toner cartridge. To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. Do not open the drum protect...

  • Page 201

    10-28 m aint enanc e transporting the machine 9 hold the grip (a) on the right front side of the toner cover. 10 10 close the toner cover. 11 11 lower the scanning platform. Be careful not to get your fingers caught. 12 12 remove the dust cover from the paper feeding tray. 13 13 remove the paper fro...

  • Page 202

    10-29 m aint enanc e transporting the machine 15 15 push the paper guide rail, and then close the paper feeding tray. 16 16 detach the document feeder tray. 17 17 make sure all the covers are closed. 18 18 grip the handles on both sides of the machine and lift it carefully, as shown in the illustrat...

  • Page 203

    10-30 m aint enanc e.

  • Page 204: Troubleshooting

    Tr oubleshooting 11 troubleshooting this chapter describes how to respond to paper and document jams, as well as to error messages. Clearing jams .............................................................11-2 document jams ................................................................ 11-2 pape...

  • Page 205: Clearing Jams

    11-2 tr oubleshooting clearing jams clearing jams clearing jams when , or appears on the display, remove jammed paper from the machine first, then from the paper cassette or multi-purpose tray if necessary. Check the following if you experience repeated paper jams: fan and tap the paper stack on a f...

  • Page 206

    11-3 tr oubleshooting clearing jams 3 open the inner cover, holding it by its front tab (a). 4 lift the release lever (a) until it clicks into place. 5 remove the jammed document. Do not force a jammed paper out of the machine as it may tear. 6 return the release lever (a) to its original position. ...

  • Page 207

    11-4 tr oubleshooting clearing jams 9 open the adf and then hold both sides of any jammed documents and gently pull them out. 10 10 close the adf. Be careful not to get your fingers caught. For mf4370dn/mf4350d 1 open the adf cover. ● 2 hold both sides of any jammed documents and gently pull them ou...

  • Page 208: Paper Jams

    11-5 tr oubleshooting clearing jams 5 open the adf and then hold both sides of any jammed documents and gently pull them out. 6 close the adf. Be careful not to get your fingers caught. Paper jams paper jams when or cover> appears on the display, remove jammed paper from the inside of the machine fi...

  • Page 209

    11-6 tr oubleshooting clearing jams 3 hold the grip (a) on the right front side of the toner cover. 4 open the toner cover. 5 remove the toner cartridge from the machine. Do not touch the rollers and parts which have labels “caution! Hot surface avoid contact” on. They become very hot during use. Re...

  • Page 210

    11-7 tr oubleshooting clearing jams 6 hold both sides of the jammed paper and gently pull it out. 7 gently pull the jammed paper between the fixing assembly (a) and transfer roller (b) until the leading edge emerges from the machine. Do not touch the fixing assembly (a) as it becomes very hot during...

  • Page 211

    11-8 tr oubleshooting clearing jams 10 10 insert the toner cartridge so that the protrusion on the right side of the toner cartridge (a) fits into the guide (b) located on the right side of the machine and slide it down parallel to the guide. 11 11 push down the toner cartridge to make sure it is pr...

  • Page 212

    11-9 tr oubleshooting clearing jams 16 16 open the front panel of the paper cassette. 17 17 remove the paper in the paper cassette. 18 18 hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ when feeding paper from the paper cassette: ■ when feeding paper from ...

  • Page 213

    11-10 tr oubleshooting clearing jams 21 21 set the dust cover on the paper cassette. 22 22 open the rear cover. This operation is required only when rear cover> appears on the display. 23 23 hold both sides of the jammed paper and gently pull it out upward. This operation is required only when rear ...

  • Page 214

    11-11 tr oubleshooting clearing jams for mf4350d 1 remove the dust cover from the paper feeding tray. 2 remove the paper in the paper feeding tray. 3 open the rear cover. This operation is required only when jam/open rear cover> appears on the display. ● 4 lift the scanning platform until it is lock...

  • Page 215

    11-12 tr oubleshooting clearing jams 5 remove the toner cartridge from the machine. Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine. To avoid exposing the toner cartridge to...

  • Page 216

    11-13 tr oubleshooting clearing jams 8 hold both sides of the jammed paper and carefully pull it out. 9 hold both sides of the jammed paper and gently pull it out upward. This operation is required only when jam/open rear cover> appears on the display. If the jammed paper is badly folded, similar to...

  • Page 217

    11-14 tr oubleshooting clearing jams 11 11 hold the toner cartridge by its handle. The arrow (a) on the toner cartridge should be facing away from you and pointing down. Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to li...

  • Page 218

    11-15 tr oubleshooting clearing jams 16 16 load the paper into the paper feeding tray. 17 17 set the dust cover on the paper feeding tray. After all the procedures are completed, the machine should be ready for operating. If the machine returns to the standby mode, troubleshooting has been successfu...

  • Page 219: Error Messages

    11-16 tr oubleshooting error messages error messages error messages see the table below when the error and status messages appear on the display. Message description action available memory nn% this message shows the percentage of the memory currently available. If you need more space, wait for the ...

  • Page 220

    11-17 tr oubleshooting error messages message description action load correct paper the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . Load the correct size paper or change the paper size in for or . For details, see “if correc...

  • Page 221

    11-18 tr oubleshooting error messages message description action paper jam paper jams have occurred in the machine. Appears alternately. Clear the paper jam (see “clearing jams,” on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume t...

  • Page 222: Error Codes

    11-19 tr oubleshooting error codes error codes error codes an error code is a four-digit code shown on an error tx report or an rx report when an error occurs. For details on reports, see “introduction of the machine,” in the e-manual. See the table below for individual error codes. Error code descr...

  • Page 223: If  Is Displayed

    11-20 tr oubleshooting if is displayed if is displayed if is displayed when appears on the display, the size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . You need to load the correct size paper or change the paper size in for or ....

  • Page 224: If A Power Failure Occurs

    11-21 tr oubleshooting if a power failure occurs if a power failure occurs if a power failure occurs if a power failure occurs, you cannot copy, scan, or print documents. For fax operations in a power failure you cannot send and receive documents. Depending on your telephone, you may not be able to ...

  • Page 225: Customer Support (U.S.A.)

    11-22 tr oubleshooting if you cannot solve a problem if you cannot solve a problem if you cannot solve a problem this section describes the customer support services. Customer support (u.S.A.) customer support (u.S.A.) if you cannot solve the problem after having referred to the information in this ...

  • Page 226: Machine  Settings

    M achine s ettings 12 machine settings this chapter describes how to change and check the machine settings. Machine settings .......................................................12-2 printing user data list ................................................ 12-2 accessing the setting menu .............

  • Page 227: Machine Settings

    12-2 m achine s ettings machine settings machine settings machine settings you can adjust the machine settings from the setting menu to customize the way the machine works. Printing user data list printing user data list to see the list of current settings, print out user data list. 1 press [report]...

  • Page 228: Setting Menu

    12-3 m achine s ettings setting menu setting menu setting menu the default settings are indicated in bold text. Depending on the country of purchase, some settings may not be available. The menus described in this section are based on the mf4370dn. Depending on the model of your machine, some settin...

  • Page 229: Copy Settings

    12-4 m achine s ettings setting menu copy settings copy settings item settings applicable page 1 standard settings 1 image quality text/photo text photo text/photo+ – – – – p. 4-23 2 density auto manual (1–9 (5)) – – 3 zoom ratio preset ratio 200% max. 129% stmt → ltr 100% 78% lgl → ltr 64% 50% min....

  • Page 230: Fax Settings

    12-5 m achine s ettings setting menu fax settings fax settings item settings applicable page 1 rx mode p. 5-4 fax/tel p. 5-10 1 ring start time 4–30sec (6sec) 2 f/t ring time 10–45sec (22sec) 3 f/t switch action receive disconnect – – manual faxonly ansmode drpd normal ring double ring short-short-l...

  • Page 231: Address Book Set.

    12-6 m achine s ettings setting menu item settings applicable page 2 remote rx off on – – p. 5-36 remote rx id 00–99 (25) 3 rx print memory rx print rx – – p. 5-38 4 rx terminal id off on – – p. 5-33 5 rx restriction off on – – p. 5-39 5 printer settings 1 rx reduction off on cut – – – p. 5-32 2 2-s...

  • Page 232: Timer Settings

    12-7 m achine s ettings setting menu timer settings timer settings item settings applicable page 1 date&time setting hour (00–23) minute (00–59) month (01–12) day (01–28, 29, 30, 31) year (00–99) – – – – – p. 5-11 2 date type select mm/dd/yyyy dd/mm yyyy yyyy mm/dd – – – e-manual “setting up the mac...

  • Page 233: Adjust./cleaning

    12-8 m achine s ettings setting menu adjust./cleaning adjust./cleaning item settings applicable page 1 fix.Unit cleaning start cleaning. P. 10-5 2 special mode t off on – – e-manual “maintenance” 3 special mode u off mode1 mode2 – – – 4 special mode v off on – – 5 special mode y off on – – 6 special...

  • Page 234: System Settings

    12-9 m achine s ettings setting menu system settings system settings item settings applicable page 1 sys. Manager info e-manual “security” 1 system password seven digits 2 device info 1 device name maximum 32 characters 2 location maximum 32 characters 3 network settings* e-manual “network settings ...

  • Page 235

    12-10 m achine s ettings setting menu item settings applicable page 4 ip address 4 e-manual “network settings (mf4380dn/mf4370dn only)” 1 permit/reject reject permit – – 2 start ip address ip address (000.000.000.000) 3 end ip address ip address (000.000.000.000) 5 ip address 5 1 permit/reject rejec...

  • Page 236

    12-11 m achine s ettings setting menu item settings applicable page 10 ip address 10 e-manual “network settings (mf4380dn/mf4370dn only)” 1 permit/reject reject permit – – 2 start ip address ip address (000.000.000.000) 3 end ip address ip address (000.000.000.000) 6 dns settings 1 dns server set 1 ...

  • Page 237

    12-12 m achine s ettings setting menu item settings applicable page 6 set ip add range e-manual “network settings (mf4380dn/mf4370dn only)” off on 1 ip address 1 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (00...

  • Page 238

    12-13 m achine s ettings setting menu item settings applicable page 5 ip address 5 e-manual “network settings (mf4380dn/mf4370dn only)” 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0000:0000:000...

  • Page 239

    12-14 m achine s ettings setting menu item settings applicable page 9 ip address 9 e-manual “network settings (mf4380dn/mf4370dn only)” 1 permit/reject reject permit – – 2 start ip address ip address (0000:0000:0000:0000:0000:000 0:0000:0000) 3 end ip address ip address (0000:0000:0000:0000:0000:000...

  • Page 240

    12-15 m achine s ettings setting menu item settings applicable page 5 bonjour settings off on – – e-manual “network settings (mf4380dn/mf4370dn only)” 1 bonjour name maximum 63 digits (canon mf4360- 4390(df:40:de)) 2 priority protocol lpr raw – – 6 use http off on – – 7 port no. Set. 1 lpd (0–65535 ...

  • Page 241

    12-16 m achine s ettings setting menu item settings applicable page 4 view ip addrsss e-manual “network settings (mf4380dn/mf4370dn only)” 1 ipv4 1 ip address 2 subnet mask 3 gateway address – – – 2 ipv6 1 link locad add (ip address, prefix length) 2 stateless add. 1 (ip address, prefix length) 3 st...

  • Page 242

    12-17 m achine s ettings setting menu item settings applicable page 7 update firmware this function is only used when the firmware needs to be updated. * mf4380dn/mf4370dn only.

  • Page 243

    12-18 m achine s ettings.

  • Page 244: Appendix

    Appendix 13 appendix specifications .............................................................13-2 general ................................................................................. 13-2 copier .................................................................................... 13-3 printe...

  • Page 245: Specifications

    13-2 appendix specifications specifications specifications general type personal desktop power source 120–127 v, 60 hz (power requirements differ depending on the country in which you purchased the product.) power consumption mf4380dn maximum: less than 630 w mf4370dn/mf4350d maximum: less than 620 ...

  • Page 246: Copier

    13-3 appendix specifications copier scanning resolution text/photo mode: 300 dpi × 300 dpi text mode, photo mode, text/photo+ mode: 600 dpi × 600 dpi printing resolution 600 dpi × 600 dpi magnification 1:1 ± 1.0%, 1:2.00, 1:1.29, 1:0.78, 1:0.64, 1:0.50 zoom 0.50–2.00, 1% increments first copy time p...

  • Page 247: Facsimile

    13-4 appendix specifications scanner (scanning via network) host interface 100base-tx/10base-t system requirements windows 2000/xp/server 2003/vista/7/server 2008 device driver twain facsimile applicable line public switched telephone network (pstn)* 1 compatibility g3 data compression schemes mh, m...

  • Page 248: Index

    13-5 appendix index index index symbols 2-sided copying 4-18 2-sided key 1-8 2-sided printing 6-10 a address book key 1-9 using 5-20 adf 1-3 ansmode 5-7 b basic receiving method 5-4 basic sending method fax 5-13 pc fax 5-16 broadcasting 5-21 c canceling copy job 4-5 fax job 5-17 print job 6-11 scan ...

  • Page 249

    13-6 appendix index document copying 4-4 jams 11-2 placing 2-4 receiving 5-4 requirements 2-2 scanning area 2-3 sending 5-13 document delivery tray 1-3 document feeder tray 1-3 documents stored in memory checking 5-45, 5-46 deleting 5-45, 5-46 drpd 5-9 dust cover 1-3 e energy saver key 1-8 enlarge/r...

  • Page 250

    13-7 appendix index o ok key 1-8 one-touch key editing 3-3 erasing 3-4 registering 3-3 using 5-19 one-touch keys 1-9 operation panel 1-3 fax operation panel 1-9 main operation panel 1-7 output tray 1-3 output tray extension 1-3 overview machine functions ii p paper jams 11-5 loading 2-8 printable ar...

  • Page 251

    13-8 appendix index transporting the machine 10-23 troubleshooting clearing jams 11-2 error codes 11-19 error messages 11-16 if a power failure occurs 11-21 if you cannot solve a problem 11-22 u usb port 1-6 z zoom ratio custom copy ratio 4-11 preset zoom 4-10

  • Page 252

    Canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon marketing japan inc. 16-6, konan 2-chome, minato-ku, tokyo 108-8011, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon europa n.V. Bovenkerkerweg, 59-61, 1185 xb amstelveen, the netherlands canon ...