Eaton Powerware 9390 Specifications Manual - page 3
Static Uninterruptible Power Supply
Page 3 of 3
Eaton 9390 Guide Specification
October 9, 2009
i)
Performance and technical specifications
j)
Wiring requirements and recommendations
k)
Physical features and requirements
l)
Cabinet dimensions
1.05
QUALIFICATIONS
A.
The UPS manufacturer shall have a minimum of forty years experience in the design,
manufacture and testing of solid-state UPS systems. A list of installed UPS systems of
the same type as the manufacturer proposes to furnish for this application shall be
supplied upon request.
B.
The UPS manufacturer shall have ISO 9001 certification for engineering/R&D,
manufacturing facilities and service organization.
C.
The UPS manufacturer shall maintain a staffed 7x24x365 call center for technical and
emergency support.
D.
Field Engineering Support: The UPS manufacturer shall directly employ a nationwide
field service department staffed by factory-trained field service engineers dedicated to
startup, maintenance, and repair of UPS equipment. The organization shall consist of
local offices managed from a central location. Field engineers shall be deployed in key
population areas to provide on-site emergency response within 24 hours. A map of the
United States showing the location of all field service offices must be submitted with the
proposal. Third-party maintenance will not be accepted.
E.
Spare Parts Support: Parts supplies shall be located in the field to provide 80% of all
emergency needs. The factory shall serve as the central stocking facility where a
dedicated supply of all parts shall be available within 24 hours.
F.
Product Enhancement Program: The UPS manufacturer shall make available feature
upgrade service offerings to all users as they are developed. These upgrades shall be
available as optional field-installable kits.
G.
Maintenance Contracts: A complete range of preventative and corrective maintenance
contracts shall be provided and offered with the proposal. Under these contracts, the
manufacturer shall maintain the user’s equipment to the latest factory revisions.
1.06
ENVIRONMENTAL REQUIREMENTS
A.
The UPS shall withstand any combination of the following external environmental
conditions without operational degradation.
1.
Operating Temperature: 0 degrees C to + 40 degrees C (32 degrees F to 104
degrees F) without de-rating (excluding batteries).
2.
Storage Temperature: - 25 degrees C to + 60 degrees C (-13 degrees F to 140
degrees F). Prolonged storage above + 40 degrees C (104 degrees F) will
cause rapid battery self-discharge.
3.
Relative Humidity (operating and storage): 95% maximum non-condensing.
4.
Elevation:
(1)
Operational: 6600 ft (2000 m) maximum without de-rating.
(2)
Transportation: Capable of air transport.