ECO Charge FS3 Operator/installer Manual - 26. Service & Warranty
26. Service & Warranty
Service & Warranty
Service
If both the RED and GREEN indicators are flashing there has been an Urgent
Alarm that has prevented the charge cycle from completing. Take note of the
error displayed on the display and contact your servicing battery dealer or
call DC Power Technolgoies (DCPT) at 1-844-ECO-CHRG for assistance.
If the RED indicator is flashing, but the GREEN indicator is on steadily, the
charge has completed satisfactorily but with a Non-Urgent Alarm. Contact
DCPT only if this is occurring on a regular basis.
Warranty
DCPT warrants that the product is free from defects in material
and workmanship and agrees to remedy any defect (or at its option
replace the product) for a period of one year from the date of purchase.
This warranty covers both parts and labour. Parts may be replaced
under this warranty with new or remanufactured parts.
This warranty will not apply to any product that has been improperly
installed, misused, abused, used in ways the product was not designed,
altered or repaired in any way which may affect the performance or reliability
of operation, sustained damage by power surges or electrical storms, or
sustained shipping damage, or repaired by any unauthorised repair centre.
Please contact DCPT Customer Service to obtain a Returned
Materials Authorisation (RMA) prior to shipping any products for repair. All
shipments must be shipped prepaid and include proof of the date of
your original purchase. Please include your name, address, phone number,
email address and a brief description of the problem.
DCPT makes no other warranties, express or implied, including any
warranty of fitness for a particular purpose. In no event shall DCPT be
responsible for indirect or consequential damages or lost profits even if
DCPT has been advised of the possibility of such damages. DCPT s sole
obligation shall be the repair or replacement of a nonconforming product.