F-SECURE ANTI-VIRUS - FOR MICROSOFT EXCHANGE Administrator's Manual - page 249
APPENDIX C
249
Troubleshooting
C.1
Overview
If you have a problem that is not covered in here, see “
Technical Support
”,
108.
C.2
Starting and Stopping
If you ever need to start or stop F-Secure Anti-Virus for Microsoft
Exchange, you can do it in the following ways:
Open the Services applet from the Administrative tools folder in
the Windows Control Panel and select F-Secure Anti-Virus for
Microsoft Exchange. To stop F-Secure Anti-Virus for Microsoft
Exchange, click
Stop
. To start the service, click
Start
.
Open the F-Secure Anti-Virus for Microsoft Exchange Web
Console and select Home > Services. Click
Start
to activate
F-Secure Anti-Virus for Microsoft Exchange and
Stop
to stop it.
From the command line when the product is installed on
Microsoft Exchange Server 2003: enter NET STOP FSHKMNGR to
the command line to stop the service, and NET START FSHKMNGR
to start the service.
From the command line when the product is installed on
Microsoft Exchange Server 2007 or 2010: enter NET STOP
FSAVMSED to the command line to stop the service, and NET
START FSAVMSED to start the service.
When F-Secure Anti-Virus for Microsoft Exchange is stopped, all
e-mail messages sent and notes posted to public folders pass
through normally, but they are not scanned for viruses or spam.