F-SECURE ANTI-VIRUS - FOR MICROSOFT EXCHANGE Administrator's Manual - page 253
APPENDIX C
253
Troubleshooting
Checking F-Secure Anti-Virus for Microsoft
Exchange Web Console
Problem:
I cannot open or access F-Secure Anti-Virus for Microsoft Exchange Web
Console.
Solution:
1.
Make sure that F-Secure Web Console daemon has started and is
running. Check the Services in Windows Control Panel. The following
service should be started:
F-Secure Web Console Daemon
Check the Task Manager. The following process should be running:
fswebuid.exe
2.
If you try to connect to the F-Secure Anti-Virus for Microsoft
Exchange Web Console from a remote host, make sure that the
connection is not blocked by a firewall or proxy server.
C.4.1 Installing Service Packs
If you wish to install a Microsoft Exchange Server Service Pack and
F-Secure Anti-Virus for Microsoft Exchange is already installed, stop
F-Secure Anti-Virus for Microsoft Exchange before installing the Service
Pack and restart it after the Service Pack installation.