F-SECURE ANTI-VIRUS - FOR MICROSOFT EXCHANGE Administrator's Manual - page 6
6
B.2.2 Grant the Relay Permission on the New Scoped Connector........................247
B.2.3 Specify SMTP Server for Alerts and Reports ...............................................247
Appendix C Troubleshooting
248
C.1 Overview ..................................................................................................................249
C.2 Starting and Stopping...............................................................................................249
C.3 Viewing the Log File.................................................................................................250
Quarantine Logs...................................................................................................... 250
C.4 Common Problems and Solutions............................................................................250
Checking F-Secure Anti-Virus for Microsoft Exchange ........................................... 251
Checking F-Secure Content Scanner Server.......................................................... 252
Checking F-Secure Anti-Virus for Microsoft Exchange Web Console .................... 253
C.4.1 Installing Service Packs................................................................................253
C.4.2 Securing the Quarantine...............................................................................254
C.4.3 Administration Issues ...................................................................................254
C.5 Frequently Asked Questions ....................................................................................255
Technical Support
256
F-Secure Online Support Resources ............................................................................... 257
Web Club .........................................................................................................................259
Virus Descriptions on the Web .........................................................................................259