Fair Point BUSINESS VOICEMAIL User Manual - page 3
BUSINESS VOICEMAIL
2
USER GUIDE
3
SeNDiNG meSSaGeS
You may record and send messages to other voicemail subscribers on the system individually
or as part of a group list.
1. To send a message, press 2 from the main menu.
Dial a 10 digit mailbox number or group list number, then press the # key. If you want to
send a message to more mailboxes, press 1 and continue to add numbers.
2. Record your message after the tone, and press the # key.
3. You will hear the Send options, including delivery options;
Press 1 to send your message
Press 2 to hear your message
Press 3 to re-record your message
Press 4 to mark your message private
Press 5 to select future delivery
Press 6 to request a return receipt
Press 7 to mark your message urgent
Press * to cancel
DeliVeRY oPTioNS
Private - Private messages can’t be forwarded to anyone by the recipient.
Future Delivery - Allows you to choose a time and date for a message to be sent. The system
allows you to record a message for delivery up to 365 days in advance. You will be prompted
for the month, day, time, AM or PM for each message to be delivered. Each message recorded
counts towards the maximum storage allowance in your mailbox until it is sent.
Return Receipt – You will receive a confirmation message when your message has been heard.
Urgent – Urgent messages are heard before regular messages.
ReTRieViNG YoUR meSSaGeS
Using a TouchTone
™
telephone:
1. Dial your access number.
When calling from your own number, you’ll hear a prompt to enter your password.
When calling from a remote telephone, you will need to press the # key, dial your
10 digit mailbox number, then press the # key again.
2. Dial your password.
The system tells you how many messages you have new and saved.
3. To hear your messages.
Press 1 from the Main Menu. When the message ends:
Press 1 to play the message again
Press 2 to save the message
Press 3 to erase the message
Press 4 to reply to the message sender
Press 5 to forward a copy of the message to someone else
Press 6 to hear the date, time and sender of the message
Press # to skip the message
After the last message is played, you may:
Press 1 to save deleted messages
Press 2 to go back to the main menu
4. anytime during the message, you may:
Press 4 to slow the message down
Press 5 to make the message louder
Press 6 to play the message faster
Press 7 to rewind the message 5 seconds
Press 7, 7 to rewind to the beginning of the message
Press 8 to pause and restart the message
Press 9 to fast forward the message 5 seconds
Press 9, 9 to fast forward to the end of the message