Fair Point BUSINESS VOICEMAIL User Manual - page 4
BUSINESS VOICEMAIL
4
USER GUIDE
5
NoTiFicaTioN oPTioNS
After you receive a message in your mailbox, you can set up your mailbox to send you notifica-
tion of the new message in two ways: Pager (the system will page you for messages received)
or SMS (text notification to cell phone). You may also choose for the service to notify you of all
or only urgent messages.
To set up notifications:
From the Main menu, press 3 to reach Personal Options, press 1 to reach Personal
Profile menu, then press 3 for Notification Options.
To set up Wireless SmS, press 4. Follow the prompts to enter your service provider,
cell phone number and choose notification for all messages or urgent.
To set up Pager, press 5. Follow the prompts to enter your service provider, pager
number and choose notification for all messages or urgent only.
GRoUP liSTS
Group Lists allow you to quickly send a message to a group of people all at once. You may cre-
ate up to 3 Group Lists with a maximum of 25 mailboxes per list.
To use your Group list options:
From the Main menu, press 3 for Personal Options, then press 3
to reach the Group List menu.
To create a Group List, press 1. Follow the prompts to enter a 1- or 2-digit group list
number, record a title for the group list, and add members.
To change a Group List, press 2. Follow the prompts to add a mailbox number to
a list, review mailbox numbers already on a list, delete mailbox numbers from a list,
and record a new name for a list.
To erase a Group List, press 3. Follow the prompts to enter a 1- or 2-digit number
and confirm deletion of the list.
To hear an inventory of a Group List, press 2, then press 0 #.
To send a message using a Group List, see information in the
Sending messages
section of this guide.
PeRSoNal oPTioNS
The Personal Options menu provides you with the flexibility to change your greetings, name,
and password; change notification options, establish group lists, set message preferences and
create Individual mailboxes.
To change your greeting or name:
From the main menu, press 3 to go to Personal Options,
then press 2 to reach the Greetings menu.
To change your Name Recording, press 1 and follow the prompts.
To change your Greeting:
- Press 3 to change your Personal Greeting
- Press 4 to record and schedule your Extended Absence Greeting
GReeTiNG oPTioNS
Personal Greeting – You can record a greeting in your own voice asking callers
to leave a message.
System Greetings – If you don’t want to record a Personal Greeting, you can choose a
System Greeting that plays your Recorded Name, your telephone number or simply asks
callers to leave a message without providing identifying information.
extended absence Greeting – If you will be away from the office for a period of time, you
may want to schedule this greeting. Unlike the Personal and System Greetings, callers cannot
bypass it by pressing the # key. Callers must listen to the entire greeting. When this greeting
is active, you can choose to allow messages to be accepted into your mailbox or not.
To change your password or prompt level:
From the main menu, press 3 to go to Personal Options, then press 1 to reach
the Personal Profile menu
.
To change your password, press 1 and follow the prompts.
To change prompt level, press 2, then:
- Press 1 to select the standard Full Prompts
- Press 2 to select the expert level Quick Prompts