Gaggenau BSP 220 Instruction Manual - page 25
25
Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
m
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
--------
Disruption
Possible cause
Solution
Appliance not working, no display
Plug not inserted
Connect the appliance to the electricity
mains
Power failure
Check whether other kitchen appliances
are working
Fuse defective
Check in the fuse box whether the fuse
for the appliance is in working order
Operating error
Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 60 seconds
Appliance cannot be started
Appliance door is not quite closed
Close appliance door
Appliance does not work, display does
not respond.
0
appears in the display
Child lock activated
Deactivate the child lock (refer to
Child
lock
section)
Appliance switches off on its own
Safety shut-off: the appliance has not
been operated for longer than 12 hours
Confirm the message with
™
, switch off
the appliance and set it again.
Appliance does not heat up,
°
appears
in the display
Appliance is in demo mode
Deactivate the demo mode in the basic
settings
The appliance cannot be started, the
display shows an error message
The water tank is empty
Fill the water tank
A lot of steam escapes at the top of the
door
Appliance is calibrating the boiling point
or is preheating or the heating mode has
been changed
This is normal
The appliance has not yet been cali-
brated
Calibrate the appliance
A lot of steam escapes at the side of the
door
Door seal soiled or loose
Clean the door seal and insert it in the
groove
There is a "pop" noise during cooking
Cold/warm effect with frozen food,
caused by the steam
This is normal
The appliance is not producing steam
properly
Limescale has formed in the appliance
Start the descaling programme
Error message "Exxx"
If an error message is displayed, turn
the function selector to
0
; if the display
goes out, there was a non-recurring
problem. If the error occurs repeatedly
or the display remains on, please con-
tact the after-sales service and inform
them of the error code.