Jackson Grills JLS550-LP Owner's Manual - Trouble Shooting:
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Trouble Shooting:
A) SPIDER AND INSECT WARNING:
Spiders and insects can nest in burners during storage. This can be potentially hazardous,
and has been known to cause grill fires. Remove & clean the main burners periodically,
and clean them when putting the grill into storage.
B) BURNER INSPECION:
Inspect burners each time you use your grill, or immediately if one of the following occurs:
1. Yellow flames with burnt insect odor.
2. Temperature too low or heats unevenly
3. The burners make popping noises.
PROBLEMS
POSSIBLE CAUSE
SOLUTIONS
Torch Light pilot flame
will not light:
Electrode contaminated w. deposits:
Use clean swab and alcohol to clean.
Electrode or wire damaged & no spark:
Replace gas valve assembly
Electrode wire loose or fallen off:
Reconnect electrode wire at gas valve
Plugged Torch Light orifice or outlet tube
Clean torch tube, and/or unplug orifice with fine wire
No fuel flow to Grill at all
Turn on Gas. Check propane tank empty? Check nat. gas
fuel pressure, check for defective regulator or hose.
Main Burner won’t light
after torchlight lights
successfully:
Burner orifices plugged/caked w. residue:
Check and clean burners
Nat Gas outlet or propane tank delivering low
fuel output:
Check Nat Gas pressure. Check propane tank empty?
Shut off, then disconnect and reconnect propane tank.
Turn on very slowly
Air Shutters set incorrectly:
Re-set burner air shutters per illustration above
Burner incorrectly installed and misaligned
with valve orifice:
Re-install burner correctly so that the orifice is centered in
the burner’s inlet.
Gas flow is intermittent:
Clean and/or clear burners and main orifices
Defective Gas Valve:
If a single burner is affected replace one valve
No Spark at rear burner
Dead battery in rear burner ign. Switch:
Replace battery by unscrewing switch cap
Defective ignition module:
Replace ignition module
Inadequate (Low) Heat
Incorrect or contaminated burner orifice
Replace orifices OR clean orifice with fine wire
Defective regulator
Replace NG Regulator OR Propane Hose & Regulator
Low inlet Pressure
Check NG gas pressure, check propane tank empty?
Gas valve hard to turn;
Corrosion at valve stem:
Remove knob and lube with penetrating oil; work valve
back and forth to loosen; lube regularly.
Yellow or orange flame
with gas odor:
Incomplete combustion:
Re-set burner air shutters per illustration above
Heat too low:
Gas hose bent or kinked:
Smooth out the hose and check for damage
Grill not preheated:
Preheat the grill for 15 minutes, minimum
Flame Flare-ups:
Excessive fat on meat causes fat flares:
Trim fat off meat before grilling (NOTE: empty grease tray)
Temperature too high:
Check fuel pressure, turn down gas valve(s) as needed
Excess Grease deposits:
Clean Firebox, Grease Pan, and Grease Cup
High winds:
Turn up flames; keep watch so it does not go out.
Flame goes out:
Gas pressure too high:
Call a professional gas fitter or Propane dealer
Air Shutters set incorrectly:
Re-set burner air shutters per illustration above
Burner inlet blocked with debris:
Remove burner and clean debris and orifice blockages
Grease Fire
Grease accumulated in grease tray/cup Lack
of cleaning, maintenance
Regularly inspect and clean grease pan and cup to
prevent excess grease accumulation
Closed for Nat Gas
Open ¼” for Propane Gas