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- J - 355
- Owner's Manual
Jacuzzi J - 355 Owner's Manual
Summary of J - 355
Page 1
• j-385™ • j-375™ • j-365™ • j-355™ • j-345™ • j-335™ • j-325™ • j-315™ j-300™ collection owner’s manual 2530-398d rev a.
Page 2: Attention New Spa Owner!
Attention new spa owner! Congratulations on the purchase of your new jacuzzi® spa! The following is a list of automated functions performed by your spa. These functions are listed below in an attempt to alleviate any operational concerns you may have during the first 24 hours of ownership! Also list...
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J-300 table of contents 1.0 important spa owner information ...................................1 2.0 fcc notice ........................................................................1 3.0 important safety instructions for all spa owners .........2 3.1 entrapment risk .................................
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J-300 11.0 menu features and programming instructions ...........32 11.1 primary filtration menu .....................................................32 11.2 secondary filtration menu ................................................33 11.3 programming the heating mode ..................................
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J-300 15.0 troubleshooting procedures .........................................54 15.1 fl--1 and fl--2 .................................................................54 15.2 none of the components operate (e.G. Pump, light) ......54 15.3 pump does not operate .........................................
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J-300
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1 j-300 1.0 important spa owner information your jacuzzi j-300 collection spa is constructed to the highest standards and is capable of providing many years of trouble-free use. However, because heat retentive materials are utilized to insulate the spa for efficient operation, an uncovered spa surfa...
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2 j-300 3.0 important safety instructions for all spa owners read and follow all instructions carefully! This spa was manufactured to meet the standards and specifications outlined in the “virginia graeme baker pool and spa safety act” (vgb safety act). When installing and using this spa, basic safe...
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3 j-300 • a grounding wire connector is provided on this unit to connect a minimum no. 8 awg (8.4 mm²) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit. • never permit any electri...
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4 j-300 6. ! Warning: risk of severe injury or death! • since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, if pregnant or possibly pregnant, consult your physician before using a spa. • pregnant or possibly pregnant women should li...
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5 j-300 9. ! Warning: in addition to maintenance of filters and water chemistry, proper ventilation is recommended to reduce the risk of contracting a waterborne illness (e.G. An infection, bacteria or virus) and/or respiratory ailments that could be present in the air or water. Consult a licensed a...
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6 j-300 3.1 entrapment risk the consumer products safety commission/usa has reported that users of pools and spas have become entrapped (stuck) to drain and/or suction fittings causing death, drowning, or serious injury (see diagram below). This spa was manufactured to meet the standards and specifi...
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7 j-300 3. ! Danger: risk of severe injury or drowning! Body entrapment: may occur when part of the torso becomes entrapped, inserted or sucked into a suction or outlet opening. • never allow children to play or get near the suction fittings, suction covers, filter, filter lid or skimmer assembly. 4...
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8 j-300 3.3 important additional csa safety instructions (canada only) when using this electrical equipment, basic safety precautions should always be followed, including the following: 1. Read and follow all instructions. 2. A green colored terminal or a terminal marked g, gr, ground, grounding or ...
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9 j-300 4.0 choosing a location warning: for spas that are to rest on balconies, roofs or other platforms not specifically tied into main struc- tural support, consult a professional structural engineer with experience in this type of application. ! The spa must be installed in such a manner as to p...
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10 j-300 4.1 outdoor location in selecting the ideal outdoor location for your spa, we suggest that you take into consideration: • the proximity to changing area and shelter (especially in colder weather). • the pathway to and from your spa (this should be free of debris so that dirt and leaves are ...
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11 j-300 • proper drainage: it is extremely important to have in place measures to sufficiently handle excessive water spillage. Be sure the flooring in which the spa rests on has adequate drainage and can handle the entire contents of the spa. Be sure to make provisions for ceilings and other struc...
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12 j-300 if the home wi-fi router signal is strong (3-4 bars) and internet access is stable, the proposed installation site is a good choice. If the home router’s wi-fi signal is weak and internet access is slow or produces an error, the proposed installation site is not a good choice. • it may be n...
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13 j-300 6.0 power requirements jacuzzi spas are designed to provide optimum performance and flexibility of use when connected to the maximum electrical service listed below. Minor circuit board modifications can be performed to allow your new spa to accept an electrical service other than the facto...
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14 j-300 export models (50 hz) service single breaker service 1 (including heater)* single breaker service 1 (including heater)** voltage: 230 vac 230 vac max. Current draw: 1-pump system 15a 22a 2-pump system 17a 29a wattage: 1-pump system: 3.5 kw 5.1 kw 2-pump system: 3.9 kw 6.7 kw frequency: 50 h...
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15 j-300 7.0 electrical wiring instructions important notice: the electrical wiring of this spa must meet the requirements of the national electrical code/usa (nec) and any applicable state or local codes. The electrical circuit must be installed by a qualified electrician and approved by a local bu...
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16 j-300 8. The electrical supply for this product must include a suitably rated isolating switch and circuit breaker to comply with local electrical regulations. This rcd/gfci circuit breaker must be installed at the power supply in the house electrical box. 9. For australia/new zealand, the spa sh...
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17 j-300 figure b control box figure c connections (north american 60 hz 240 vac connection models) 1 2 3 1. Main terminal 2. Bonding lug/grounding terminal 3. Power wires entrance (electrical fitting and conduit must be installed) tb3 tb1 a b c d ozone p1 1spd uv a/v 30a f2 10a 250vac f3 0.125a 240...
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18 j-300 figure d (north american 60 hz 120/240 vac convertible models) green tb3 tb1 a b c d ozone p1 1spd uv a/v 30a f2 10a 250vac f3 0.125a 240v 30a fan step light (optional) j37 j44 j73 j72 j74 j35 j59 j51 j33 j36 j46 j41 j47 j49 j38 j53 tb3 120 vac 3-wire connection 60 hz 240 vac 4-wire connect...
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19 j-300 figure e (export 50 hz 230 vac connection*) blu brn (n1) (l1) tb1 tb3 green blu blu brn brn green (l1) (l2) (n1) (n2) tb1 tb3 blu brn brn brn green (l1) (l2) (n1) (l3) tb1 tb3 service 1 brn (l1) blu (n1) breaker terminal connections l1 = all components service 1 service 2 brn (l2) brn (l1) ...
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20 j-300 8.0 spa fill up procedure for best results, read each step in its entirety before proceeding with that step. Make sure all drains are closed before you begin, page 16. 1. Prepare the spa for filling • clear all debris from the spa. (although the spa shell has been polished at the factory, y...
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21 j-300 5. Add start-up chemicals add the spa water chemicals as recommended by your authorized jacuzzi dealer. See “water quality maintenance” (page 46) for general guidance. Warning: risk of poisoning or death. Never leave chemicals opened and accessible to anyone. Use chemicals according to the ...
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22 j-300 8. Place cover on spa • keeping the insulating cover in place anytime the spa is not in use will reduce the time required for heating, thereby minimizing operating costs. • the time required for initial heat-up will vary depending on the starting water temperature. Danger: risk of personal ...
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23 j-300 10. Leave spa cover open during this step to allow excessive chemical vapors to exit spa, protecting pillows and plastic knobs from chemical attack. If spa is indoors, open doors and windows for proper ventilation. Turn on all jet pumps for one hour, then place the massage selector knob in ...
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24 j-300 warning: risk of personal injury. • to decrease the risk of injury, entrapment or drowning, never leave your hot tub unattended for any reason, es- pecially if while the cover is open and accessible to small children and animals! • to decrease the risk of contracting a waterborne illness (e...
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25 j-300 9.0 control functions 9.1 control panel a. Clear ray ( )button: manually activates the clear ray system for a one- hour period. B. Clear ray indicator: lit when the clearray is on. C. Light on/off ( ) button options: turns waterfall light, footwell light, lighted cup holders and backlit pil...
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26 j-300 9.2 general spa features and controls 1 7 8 8 8 11 2 2 21 21 2 2 5 5 3 4 6 14 14 20 15 15 13 13 5 10 15 12 9 6 16 16 16 16 16 19 19 19 19 15 15 17 17 18 18 21 21 4 4 4 1. Control panel 2. Toggle air controls 3. Filter/skimmer grill 4. Backlit pillows 5. Lighted cup holders* *light features ...
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27 j-300 10.0 operating instructions the spa control system has automatic functions that operate upon start-up and normal operation to protect the system. Upon the first power up, the readout displays the following information: 1. Control panel displays all lit indicators, permitting visual inspecti...
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28 j-300 keep a record of your serial number and passcode for any future reference. Write that information below. Serial number: passcode: 10.2 completing your registration once the spa is registered online, you will continue the process at the spa control panel. You will need to enter the serial nu...
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29 j-300 1. Press and hold then; 2. Press and hold the 1 at the same time for 2 seconds. You will see the temperature change to 105°f (40.5°c) on the lcd display. Press to raise the temperature to 106°f (41°c) to lower the temperature, press . 3. When the overtemp has been activated, the asterisk af...
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30 j-300 10.7 jets the water flow through individual jets in your spa can be adjusted or turned off by rotating the outside jet ring. Some jets offer an adjustable center nozzle that allows you to change the water discharge angle. Simply tilt the center nozzle in these jets to the desired angle to c...
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31 j-300 10.11 air controls certain jet systems have their own “toggle” on/off air control. Each control introduces air into the water lines that supply specific jet groups. Simply press any air control button jacuzzi logo side down to open or press the opposite side of button to close. Note: to min...
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32 j-300 11.0 menu features and programming instructions your spa is equipped with menus that allow you to program additional features. By continually pressing the menu ( ) button you will cycle through the menus as follows (figure 1): current temperature (main menu) primary filtration (page 32) sec...
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33 j-300 a. Programming the primary filtration cycle to change the programmed primary filtration cycle: note: if no button is pressed within 5 seconds of each selec- tion the screen will revert back to the main menu and the current settings will remain active. 1. Press until you get to the “ pf” men...
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34 j-300 • light mode: the screen will display “lt” and scroll “light mode.” • heavy mode: the screen will display “hvy” and scroll “heavy mode.” 3. Once a selection is made, press 1 to confirm and activate the setting. The system will return to the “ secondary filter” menu. 11.3 programming the hea...
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35 j-300 11.4 programming the change filter timer a programmable filter timer can be set to remind you when to clean or replace the filters. • the default setting is for 180 days. • the timer range is from off to 180 days, in increments of 10 days. Note: it is not recommended that this feature be tu...
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36 j-300 11.6 programming the water refresh timer a programmable water refresh timer can be set to remind you when to when it is time to drain and refill your spa. • the default setting is for 180 days. • the timer range is from off to 180 days, in increments of 30 days. Note: it is not recommended ...
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37 j-300 11.8 programming the date to program the date, follow the steps below: note: if no button is pressed within 5 seconds of each selec- tion the screen will revert back to the main menu and the current settings will remain active. 1. Press until you get to the “ date” menu. The display will sc...
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38 j-300 11.11 programming the lock feature you can prevent users from changing certain features of the spa. There are two lock modes to choice from: note: if no button is pressed within 5 seconds of each selection the screen will revert back to the main menu and the current settings will remain act...
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39 j-300 12.0 spa maintenance proper and regular maintenance of your spa will help it retain its beauty and performance. Your authorized jacuzzi dealer can supply you with all the information, supplies, and accessory products you will need to accomplish this. Danger: risk of severe injury or drownin...
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40 j-300 an optional chemical feeder is available through your authorized jacuzzi dealer that installs under the filter cap (#2472-673). Always remove the chemical feeder cap and feeder (when used) during the filter cleaning process by turning the cap handle counterclockwise. Reinstall the cap and f...
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41 j-300 e lift unthreaded filter cartridge from skimmer well. F if used, remove the chemical feeder as instructed prior to rinsing the filter cartridges. Rinse debris from filter pleats on each cartridge using a garden hose and high pressure nozzle. Start at the top and work downward towards handle...
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42 j-300 periodically, the filter cartridge will need a more thorough cleaning to remove imbedded oils and minerals. For this, we suggest cleaning followed by soaking the filter overnight in a plastic container filled with a solution of water and specially formulated filter cleanser available from y...
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43 j-300 12.3 pillow care remove and clean the headrest pillows as needed with soapy water using a cloth or soft-bristle brush. Always remove the pillows when adding chemical shock treatment to the spa water. The pillows can be returned to the spa when the sanitizer reading is stable as recommended ...
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44 j-300 4. Do not walk, sit or stand on the cover. 5. Do not drag or use the flaps/skirt or the cover lock straps to remove the cover. 6. Use only recommended cover lift systems. 7. Use only chemicals and cleaners recommended by jacuzzi. 8. Remember to keep spa covered when not in use. Maintaining ...
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45 j-300 12.7 maintaining the synthetic cabinet your new spa’s synthetic cabinet requires little or no maintenance of any kind. To clean, simply wipe cabinet with a clean towel and mild soap solution. Caution: never spray cabinet with a garden hose for any reason since this action may induce an elec...
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46 j-300 9. Loosen the hose clamp on the circulation pump intake behind the control box (figure a, page 16) and pull the hose off (twist hose back and forth while pulling outward). Tip hose down and allow to drain, then reinstall hose and clamp. 10. Loosen hose clamp at bottom of clear ray® system a...
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47 j-300 caution: never store hot tub chemicals inside the hot tub’s equip- ment bay. The equipment bay may reach elevated temperatures, this is where high voltage electronic devices are located. This area is not intended for storage of any kind. 13.1 ph control ph is a measure of relative acidity o...
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48 j-300 13.3 clearray® (ultraviolet) water purification system clear ray water purification system is exclusive technology utilizing natural ultraviolet technology to eliminate waterborne bacteria, viruses, and algae in portable spas. The ultraviolet light otherwise known as uv-c or germicidal ligh...
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49 j-300 13.4 clearray® bulb replacement and quartz tube maintenance important: it is mandatory that the uv bulb is replaced and the quartz tube be cleaned every 12 months to maintain optimum performance. ! Danger: turn the spa breaker to the off position! ! Warning : drain the spa if you are replac...
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50 j-300 3. Disconnect uv bulb socket (6) from the power cord socket (4), figure 3. 4. Slowly remove the uv bulb (7) out of the quartz tube, figure 4. 5. Remove the quartz seal compression nut (9) by turning it counterclockwise, figure 5. Use a pair of channel-lock pliers if needed, figure 6. 6. Now...
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51 j-300 warning: do not touch the new uv bulb with your bare hand. Oil on your skin will cause hot spot on the uv bulb and shorten the life of your uv bulb. Use the pro- vided latex glove to handle the uv bulb. ! 15. Slide the new uv bulb (7) back inside the quartz tube. 16. Reinstall the black bul...
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52 j-300 14.3 panel displays ice freeze protection - a potential freeze condition has been detected. No action is required. Water temperature is below 55°f (12.78°c). Jets pump 1, jets pump 2 and the circulation pump will activate for 10 minutes, then turn off. Then the circulation pump and the heat...
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53 j-300 14.9 panel displays fl--1 an “fl--1” display means the flow switch is malfunctioning open, the filter cartridge is excessively dirty or an “air lock” condition has occurred at the circulation pump intake. The spa heater will deactivate and jets pump #1 may also deactivate. Contact your auth...
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54 j-300 15.0 troubleshooting procedures in the event your jacuzzi spa is not working the way it should, please first review all the installation and operating instructions in this manual and check for messages on the panel display. If you are still not satisfied it is working properly, please follo...
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55 j-300 15.4 poor jet action • make sure all jets are in the full open “on” position (page 30). • press the jets 1 button to make certain pump #1 is on. • verify all air controls are in the “on” position by pressing down on their jacuzzi logo (page 31). • check for dirty filter. Clean, if necessary...
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56 j-300 16.0 circuit board diagrams 16.1 north american j-335, j-345, j-355, j-365, j-375 and j-385 dedicated power models (60 hz) this wiring diagram is used for all north american, 240v (60 hz) dedicated power models. Control panel clear ray stereo power supply (optional) pump 1 lighting expansio...
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57 j-300 16.2 north american j-315 and j-325 convertible power models (for a 3-wire 120v 60 hz connection) this wiring diagram is used for all north american 120v 60 hz convertible power models. Note: refer to section 16.3 for a 4-wire 240v connection. Danger turn power off before servicing. This ta...
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58 j-300 16.3 north american j-315 and j-325 convertible power models (for a 4-wire 240v 60 hz connection) this wiring diagram is used for all north american 240v 60 hz convertible power models. Dedicated 240v models must be permanently connected (hard-wired) to the power supply. Note: 240 vac 4-wir...
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59 j-300 16.4 export j-335, j-345, j-355, j-365, j-375 and j-385 models (50 hz) this wiring diagram is used for all export 230 vac 50 hz spa models. Grn l1 brn n1 blu 230vac, 50hz single service 29a dual service 12a/17a three service 12a/10a/7a clear ray stereo power supply (optional) pump 1 lightin...
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60 j-300 16.5 export j-315 and j-325 models (50 hz) this wiring diagram is used for all export 230 vac 50 hz spa models. G-grn l1 brn n1 blu 230vac, 50hz single service 22a dual service 10a/12a clear ray stereo power supply (optional) pump 1 lighting expansion a b c d circ pump ozone p1 2spd uv a/v ...
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61 j-300 17.0 dip switch settings and wiring 17.1 switch settings for domestic 60hz models the dip switches are at the s1 location on the board. Breaker dip switch number 1 2 3 4 5 6 7 8 9 10 40a off off off off off off off off off off 50a* off off on off off off off off off off 60a off off off on o...
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62 j-300 17.2 switch settings for export 50hz models export dip switch settings s1 location 1x16a 2x16a 1x20a 1 2 3 4 5 6 7 8 9 10 on off on off off off off off off off on off 1 2 3 4 5 6 7 8 9 10 on off off on on off off off off off on off 1x32a 1 2 3 4 5 6 7 8 9 10 on off on on off off off off off...
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63 j-300 single service (default setting) 1x16a (j315/j325 only) this setting will turn the heater off any time the jets pump is activated. 1x20a this setting will turn the heater off any time either one of the pumps are activated on two pump models. 1x32a this setting is for all two pump model spas...
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64 j-300 17.3 single service 50hz connection wiring for export models with a single service breaker. The jumper wiring is shown below. The included extra white wire (1*) must be installed. 17.4 dual service 50hz connection wiring for export models with dual service breakers. The jumper wiring is sho...
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65 j-300 17.5 three service 50hz connection wiring for export models with a three service breaker. The jumper wiring is shown below. 1 2 3 grn l3 brn l1 brn n1 blu l2 brn a b c d p1 2spd uv a/v 30a (pmp 1) 30a (pmp 2) j33 j36 j53 j41 j46 j47 j51 j59 j38 j44 j49 f4 f6 j35 j37 all models three service...
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66 j-300 18.0 optional bluewave® spa stereo system to start enjoying your new stereo receiver, please read the following operation instructions in their entirety. 1. Media locker handle slide the handle to lock and unlock the protective door. 2. Power button press power button once to turn “on” ster...
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67 j-300 warning: risk of electrical shock hazard exists and equipment damage! Never install or remove electrical devices (e.G. Apple device/mp3/usb/aux/ bluetooth) while hands are wet or while sitting partially or fully immersed in the spa! Caution: never leave electrical devices in the media locke...
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68 j-300 2. Treble setting: press the audio button 2 times to access the treble setting. The lcd display will change to “tre 0,” figure e. Press the up button to adjust the setting to a maximum of +5. Press the down button to adjust the setting down to -5. Note: the default setting is “0.” this feat...
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69 j-300 18.3 wireless remote control functions a wireless radio frequency (rf) remote control is supplied on all spas with the optional audio system. This remote provides control of the radio and over some media device functions. A. External media device playback the supplied remote control provide...
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70 j-300 18.4 electronic device connections and functions important: • if stereo unit is “on” (blue light is illuminated on the stereo power button) then press the power button on the remote once. • if stereo unit is in “standby” (red light is illuminated on the stereo power button) then press the p...
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71 j-300 note: the drm (digital rights management) files cannot be played on this deck. Personal files (mp3, wma, itunes or aac) can be played as long as they are not drm encrypted. C. Operating usb/mp3/apple device 1. Turn power “on” to the stereo unit. Turn power “on” to the remote. 2. The lcd scr...
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72 j-300 f. Connecting your bluetooth device: 1. Turn power “on” to the stereo unit. 2. From your bluetooth device, make sure the bluetooth setting is “on.” 3. Follow the pairing instructions for your bluetooth device and connect to the “bluewave” device that appears on your screen. 4. If asked for ...
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73 j-300 5. Reinstall the battery cover, using the coin rotate the door to the close position (figure e). Note: remote unit is water resistant not waterproof. Although it is designed for use while in the spa, it should never be left in the spa while the cover is on and spa is not in use. The remote ...
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74 j-300 8. This unit should be subjected to periodic routine maintenance (for example, once every 3 months) to make sure that the unit is operating properly..