Mackie TT24 Quick Start Manual - Tt24 Limited Warranty

Appendix F: Warranty Information

F. Any products returned to one of the LOUD Technolo-

gies factory-authorized service centers and deemed eligible 

for repair or replacement under the terms of this warranty 

will be repaired or replaced within thirty days of receipt. 

LOUD Technologies and its authorized service centers 

may use refurbished parts for repair or replacement of any 

product. Products returned to LOUD Technologies that do 

not meet the terms of this Warranty will be not be re-paired 

unless payment is received for labor, materials, return 

freight, and insurance. Products repaired under warranty 

will be returned freight prepaid by LOUD Technologies to 

any location within the boundaries of the USA. 

G. LOUD Technologies warrants all repairs performed for 

90 days or for the remainder of the warranty period. This 

warranty does not extend to damage resulting from im-

proper installation, misuse, neglect or abuse, or to exterior 

appearance. This warranty is recognized only if the inspec-

tion seals and serial number on the unit have not been 

defaced or removed. 

H. LOUD Technologies assumes no responsibility for the 

quality or timeliness of repairs performed by an authorized 

service center. 

I. This warranty is extended to the original purchaser and 

to anyone who may subsequently purchase this product within 

the applicable warranty period. A copy of the original sales 

receipt is required to obtain warranty repairs. 

J. This is your sole warranty. LOUD Technologies does 

not authorize any third party, including any dealer or sales 

representative, to assume any liability on behalf of LOUD 

Technologies or to make any warranty for LOUD Technolo-

gies Inc. 

K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE 

WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. AND 

IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS AND 

IMPLIED, INCLUDING THE WARRANTIES OF MERCHANT-

ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

THE WARRANTY GIVEN ON THIS PAGE SHALL BE 

STRICTLY LIMITED IN DURATION TO ONE YEAR FROM 

THE DATE OF ORIGINAL PURCHASE FROM AN AUTHO-

RIZED MACKIE DEALER. UPON EXPIRATION OF THE 

APPLICABLE WARRANTY PERIOD, LOUD TECHNOLOGIES 

INC. SHALL HAVE NO FURTHER WARRANTY OBLIGATION 

OF ANY KIND. LOUD TECHNOLOGIES INC. SHALL NOT 

BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CON-

SEQUENTIAL DAMAGES THAT MAY RESULT FROM ANY 

DEFECT IN THE MACKIE PRODUCT OR ANY WARRANTY 

CLAIM. Some states do not allow exclusion or limitation of 

incidental, special, or consequential damages or a limita-

tion on how long warranties last, so some of the above limi-

tations and exclusions may not apply to you. This warranty 

provides specific legal rights and you may have other rights 

which vary from state to state.

TT24 Limited Warranty 

A. LOUD Technologies Inc. warrants all materials, work-

manship and proper operation of this product for a period 

of one year from the original date of purchase. If any 

defects are found in the materials or workmanship or if 

the product fails to function properly during the applicable 

warranty period, LOUD Technologies, at its option, will 

repair or replace the product. This warranty applies only 

to equipment sold and delivered within the U.S. by LOUD 

Technologies Inc. or its authorized dealers. 

B. Failure to register online or return the product regis-

tration card will not void the one-year warranty. 

C. Service and repairs of Mackie products are to be per-

formed only at a factory-authorized facility (see D below). 

Unauthorized service, repairs, or modification will void this 

warranty. To obtain repairs under warranty, you must have 

a copy of your sales receipt from the authorized Mackie 

dealer where you purchased the product. It is necessary 

to establish purchase date and determine whether your 

Mackie product is within the warranty period. 

D. To obtain factory-authorized service: 

1.  Call Mackie Technical Support at 800-898-3211, 7 AM 

to 5 PM Monday through Friday (Pacific Time) to get a 

Service Request Number. Products returned without a 

Service Request Number will be refused. 

2.  Pack the product in its original shipping carton. Also 

include a note explaining exactly how to duplicate 

the problem, a copy of the sales receipt with price 

and date showing, and your return street address (no 

P.O. boxes or route numbers, please!). If we cannot 

duplicate the problem or establish the starting date of 

your Limited Warranty, we may, at our option, charge 

for service time. 

3.  Ship the product in its original shipping carton, freight 

prepaid to the authorized service center. The address 

of your closest authorized service center will be given 

to you by Technical Support. 

IMPORTANT:

 Make sure that the Service Request Number is plainly 

written on the shipping carton. 

E. LOUD Technologies reserves the right to inspect any 

products that may be the subject of any warranty claims 

before repair or replacement is carried out. LOUD Tech-

nologies may, at our option, require proof of the original 

date of purchase in the form of a dated copy of the original 

dealer’s invoice or sales receipt. Final determination of 

warranty coverage lies solely with LOUD Technologies. 

Please keep your sales receipt in a safe place.