Magellan eXplorist TRX7 User Manual - Section Title
Section Title
FAQs & Troubleshooting.
for more information.
Q: Can I download other apps to the
TRX7?
The TRX7 is not Google-certified and
does not have Google’s Mobile Service
Apps (e.g. YouTube, Gmail, Chrome,
Google Maps, Google Play).
Q: I accidentally deleted the TRX app on
the TRX7. How do I restore it?
Do not delete TRX app on the TRX7. If you
do delete it for some reason, you’ll be
asked if you want to reload the app.
Deleting the app also deletes all map
files and unsynced data. Once you
reinstall the app, you’ll be asked to
update/download the map, which can
take 2-3 hours because of the size of the
map files.
Any unsynced data cannot be recovered.
Q: What happens if I do a factory reset
on the TRX7?
Do not perform a factory reset on the
TRX7 unless absolutely necessary.
Please contact TRX support @ 800-707-
9971 or go to
before doing a factory reset.
Q: How do I set up email on my TRX7?
1. Tap
from the Home screen.
2. Tap
and follow email set-up
instructions for the TRX7.
Q: How do I take screenshots on TRX7?
1. Slide your finger downward from the
top right of the screen.
2. Tap Screen Shot. A screen shot is
taken and stored in the gallery.
Q: How do I record my screen activity?
1. Slide your finger downward from the
top right of the screen.
2. Tap Screen Record. You’ll see the word
Recording in the top left of the screen.
3. To stop recording, slide your finger
downward from the top right of the
screen and tap Screen Record again.
Your video is stored in the gallery.
Q: My TRX7 won’t power back on. Why?
Issue 1: If TRX7 internal battery is fully
drained, recharge it to an acceptable
level to power it on again.
1. Plug the TRX7 into a power source.
2. Allow 30-45 minutes for the TRX7 to
charge before powering on.
Note: A full battery charge takes
approximately 2-3 hours.
Issue 2: Your TRX7 software may hang in
low-power conditions or in Sleep mode.
To resolve this:
1. Connect the TRX7 to a good power
source via the cradle or AC adapter.
2. Press and hold the Power button for
10 seconds > release.
3. Charge TRX7 for at least 30 minutes.
4. Press and hold Power button for 2
seconds.
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