North Road Technologies Geyser 6000–3.0 Installation & Owner's Manual - page 2
The Geyser 6000–3.0™ must
NOT
be connected to an electric water heater
with heating elements larger than 240 volt/5500 watts.
SECTION 7—TROUBLE SHOOTING GUIDE
Problem
Possible Cause and Solution
No hot water flow at tap.
Valve on old water pipe supplying water tank should
be open, faucet aerator or restrictor may be
plugged with sediment.
High Pressure Limit switch
1. Repeat system purge operation
opens repeatedly
2. Unit plumbed incorrectly, cold water on bottom of feed
tank connected to HPWH outlet
3. Defective circulating pump
4. Tank thermostat set too high
5. Defective tank thermostat
6. Inadequate water flow due to
plugged water lines
Water on floor around the tank 1. Check plumbing joints and fittings for leaks
2. Make sue HPWH is level
3. Check condensate drain line for obstruction
4. Inspect drip pan for obstruction
5. If leak continues after unit is turned off, there is an
internal leak requiring service
6. The leak may be from the water storage tank
Heat pump trips a house
1. Circuit does not have adequate circuit breaker capacity
circuit breaker
2. There is a short, or loose connection in field wiring
3. There is a short or loose connection in HPWH wiring
4. Check to be sure that dual resistance elements are not
wired for simultaneous operation.
Total wattage must not exceed 5500 watts
Water is not being heated
1. Check tank top thermostat. A setting of 125º F. at the
thermostat should sufficiently allow for 120º F. at
the tap
2. A mixing/tempering valve in the house plumbing could
be mixing cold water with the hot. Close the
HPWH cold water inlet valve, and open a hot
water faucet in the house. No water should
come out of the faucet. If it does, cold water is
coming from the mixing valve
Water is too hot
1. Check the tank top thermostat and limit switch
2. Check the tank lower thermostat and limit switch
3. Check the HPWH for proper response to the
thermostat
Water is not being heated 1. Check to make sure unit is plugged in, turned on,
at all
and the circuit breaker/fuse is not tripped
2. Check the tank top heating element, limit switch,
and thermostat
—19—
—2—
SAFETY INFORMATION(
PLEASE READ AND FOLLOW THIS
SECTION CAREFULLY TO PREVENT ACCIDENTS OR INJURIES
)
The GEYSER 6000–3.0™ Heat Pump Water Heater must be installed in accordance with
local and national codes and the instructions in this manual. Before beginning the
installation, read the entire manual and check the local, state, and national building,
electrical, and plumbing codes or authorities. Failure to install according to these
instructions and codes may result in property damage, bodily injury, or death.
An air discharge fan is located on the unit. Extreme caution must be exercised to
ensure that any foreign objects do not enter the fan area.
Do not stand or sit on unit. Do not allow children to play on or near the unit.
Disconnect all power before removing cover (note that there is no need to remove
the cover except to adjust the temperature settings).
Internal components may be hot to the touch. Please allow unit to cool completely
before touching any component.
Disconnect power before installing or servicing the GEYSER 6000–3.0™.
Ensure that the power receptacle is rated for 115 V. and at least 15 A.
Ensure that the electrical supply has proper overload fuse or breaker protection rated
for at least 15 amps. It is suggested to use a dedicated outlet.
Wear eye protection during the installation.
The GEYSER 6000–3.0™ system weighs approximately 70 lbs. All lifting should
be done using the handles on the side of the unit with caution and assistance if
available to prevent injury.
If the pressure relief valve on the existing water heater tank is leaking or dripping,
call a licensed plumber for repair. Do not plug or remove valve as this could result in
an explosion.
Water temperature over 125ºF. (52º C.) can cause severe burns instantly resulting in
severe injury or death. The GEYSER 6000–3.0™ is shipped at the default setting of
120°F. in accordance with Department of Energy standards.
Follow all safety instructions provided by the manufacturer of the existing water
heater.
The Geyser 6000–3.0™ must
NOT
be installed in location where it is exposed to
temperatures of below 40°F. (4.5°C.) or above 120°F. (49°C.).
SAFETY INFORMATION
Examine your water tank; make sure it is not rusty or leaking. Depending on the
condition and age of the tank, this may be the best time for replacement. Before
installing the GEYSER 6000–3.0™, make sure that the water heater is on a flat surface
and properly secured.