OHAUS 4000W Series Instruction Manual - En-16
EN-16
Valo
r™ 4000W Series
5.3 Troubleshooting
The following table lists common problems and possible causes and remedies.
If the problem persists, contact OHAUS or your authorized dealer.
TABLE 5-1
Symptom
Possible Cause
Remedy
Cannot turn on
No power to scale
Battery discharged
Verify connections, power source
and battery charge status.
Poor accuracy
Improper calibration
Unstable environment
Perform calibration
Move scale to suitable location
Cannot calibrate
Unstable environment
Incorrect calibration weight
Move the scale to suitable location
Use correct calibration weight
Cannot access mode Mode not enabled
Enter menu and enable mode
Cannot access unit
Unit not enabled
Enter menu and enable unit
LO ref
Reference weight is too low
Increase reference weight.
Err 3.0 Cal
Incorrect calibration weight
See table 3-3 for correct weights
Err 8.1 ˉLOadˉ
Power on zero range exceeded Clear pan
Err 8.2 _LOad_
Power on zero under range
Install pan
Err 8.3 ˉLOadˉ
Overload
Load exceeds scale maximum
capacity
Err 8.4 _LOad_
Under load
Reading below min. range - Re-
install pan.
Err 8.5 ˉtareˉ
Tare out of range
Tare value exceeds maximum.
Err 9 Data
Internal data error.
Contact an authorized service agent
Err13 mMEmM
Fail to write EEPROM.
Contact an authorized service agent
Err 53 C.SUmM
Invalid checksum data
Contact an authorized service agent
Lo.Bat
Battery is discharged
Connect the power and charge the
battery
NO.ACC
Gross and net weights cannot be
accumulated together
Accumulate only gross or net
weights.
Battery fails to charge
fully
Battery is defective
Have battery replaced by OHAUS
authorized service dealer.
5.4 Service Information
If the troubleshooting section does not resolve or describe your problem, contact
your authorized OHAUS service agent. Please visit our web site, www.ohaus.com
to locate the OHAUS office nearest you. An OHAUS product service specialist will
be available to provide assistance.
6. TECHNICAL DATA
The technical data is valid under the following ambient conditions:
Indoor use only
Operating temperature:
-10ºC (14ºF) to 40ºC (104ºF)
Relative humidity: 10% to 90% relative humidity, non-condensing
Altitude: Up to 2000 m
Power: AC Adapter (supplied) - 12 VDC 0.84 A output, internal rechargeable sealed
lead-acid battery
Mains supply voltage fluctuations: up to ±10% of the nominal voltage
Installation Category: II
Pollution Degree: 2