Summary of B 6200n

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    Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manuf...

  • Page 3: Preface

    Preface 3 preface thank you for choosing this printer. Keep this guide handy for a quick reference on using the printer. The illustrations used in this guide are based on b6300. This guide is written with the assumption that you are familiar with the basics kof operating your computer and network. I...

  • Page 4: Conventions

    4 conventions conventions 1. In this guide, “computer” refers to both personal computers and workstations. 2. The following icons are used in this guide: important indicates important information which you should read. Note indicates additional information on operations or features. Refer to indicat...

  • Page 5: Contents

    Contents 1 contents 1 basic operations ........................................................................................ 8 1.1 main components and their functions................................................................... 8 this printer ...................................................

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    2 contents printing pdf file .................................................................................................. 35 2.9 printing from web browser .................................................................................. 36 data that can be sent ..................................

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    Contents 3 5.3 when the print quality is poor .............................................................................. 96 5.4 message list ......................................................................................................... 99 message list (alphabetical order) ...............

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    4 contents functional parts ................................................................................................. 139 a.4 output size and memory capacity...................................................................... 140 pcl driver ....................................................

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    Contents 5.

  • Page 10: Star Program

    6 the objective of the international energy star program the objective of the international energy star program to protect the global environment and conserve energy sources, the international energy star program encourages the following product features. Oki data confirms this printer satisfies the...

  • Page 11: Illegal Copies and Printouts

    Illegal copies and printouts 7 illegal copies and printouts copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. Q curre...

  • Page 12: Basic Operations

    8 1 basic operations 1 basic operations 1.1 main components and their functions this printer standard configuration no. Name description 1 center output tray print jobs are output here with the printed side facing down. 2 control panel consists of the essential operation buttons, indicators and disp...

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    1.1 main components and their functions 9 with optional accessories no. Name description 1 offset catch tray allows you to stagger the output position for each print job (offset output). Can be installed to b6300. 2 cover d open this when paper is jammed inside the offset catch tray. 3 rear tray use...

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    10 1 basic operations internal view no. Name description 1 paper stopper raise this when printing on paper larger than letter/a4 size. 2 drum/toner cartridge contains the toner and the photosensitive drum. 3 cover a open this when replacing the drum/toner cartridge and removing jammed paper. 4 fuser...

  • Page 15: Control Panel

    1.1 main components and their functions 11 control panel no. Name description 1 press to move to menu operation. 2 button press to set the menu candidate values. Use this to print report/ list also. 3 indicator when the light is on, the printer is ready to receive data from the computer. 4 lcd displ...

  • Page 16: Display

    12 1 basic operations display there are two types of screens shown: print screen (for displaying printer status) and menu screen (for configuring settings). Note • the message displayed differs according to the options installed and setting status. Print screen the print screen appears when the mach...

  • Page 17: 1.2

    1.2 switching on and off the power 13 1.2 switching on and off the power switching on the power 1. Press the power switch of the printer to the > position. 2. When the power is on, “please wait...” will be displayed on the control panel. Check that this display changes to “ready to print”. Note • wh...

  • Page 18: 1.3

    14 1 basic operations 1.3 power saver modes this printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle. When no print data is received for 5 minutes, the printer will enter the low power mode. When no data is received for a further 10 minutes (a ...

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    1.4 cancelling/checking printing 15 cancelling printing of all print data received at the printer press the button on the control panel, and then press the button. Press the button again after the cancelling process is completed. Cancelling print data that are being processed at the computer double-...

  • Page 20: 1.5

    16 1 basic operations 1.5 displaying optional accessory configuration and paper tray settings when using this printer as a network printer and having enabled snmp protocol, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel such a...

  • Page 21: Printing

    2.1 printing from the computer 17 2 printing 2.1 printing from the computer this section explains the basic flow when printing from application software in a windows ® environment. (the procedure may differ according to the computer or system configuration used.) important • do not switch off the po...

  • Page 22: 2.2

    18 2 printing 2.2 printing on envelopes the procedure to print on envelopes is as follows. For details on the envelopes that can be used, refer to“usable paper” (p. 43). Loading envelopes you have to close the flaps of the envelopes and load them with the address side facing up in the orientation sh...

  • Page 23: Printing On Envelopes

    2.2 printing on envelopes 19 printing on envelopes to print on envelopes, display the [tray/output] tab and [basic] tab. This section explains the procedure using wordpad on windows xp as an example. Note • the way to display the printer properties dialog box differs according to the application sof...

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    20 2 printing 7. From [output size], select the envelope size. 8. If necessary, set [turn image by 180deg] and then click [ok]. 9. Click [print] in the [print] dialog box to start printing..

  • Page 25: 2.3

    2.3 printing on transparencies 21 2.3 printing on transparencies loading transparencies load transparencies in trays 1 to 4. Important • transparencies with white frames or full-color transparencies cannot be used. The way to load transparencies in the paper tray is the same as the way to load stand...

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    22 2 printing 6. From [paper size], select the size of the original document. 7. From [output size], select the size of the transparency, and then click [ok]. 8. Click [print] in the [print] dialog box to start printing. 7 6.

  • Page 27: 2.4

    2.4 printing on custom size paper/long paper 23 2.4 printing on custom size paper/long paper this section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: important • print quality on the part of the paper that extends bey...

  • Page 28: Setting Custom Paper Sizes

    24 2 printing setting custom paper sizes before printing, set the custom size on the printer driver. You have to configure the settings on the control panel too when loading custom size paper in trays 1 to 4 for printing. For details on setting the control panel, refer to “3.3 setting custom paper s...

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    2.4 printing on custom size paper/long paper 25 5. From the [details] list box, select the custom setting to be defined. 6. Specify the length of the short edge and long edge under [change setting for]. You can specify the values either by entering them directly or using [ ] [ ]. The length of the s...

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    26 2 printing 3. Click the [tray/output] tab. 4. Select the appropriate tray from [paper source]. 5. Click the [basic] tab. 6. From [paper size], select the size of the original document. 7. From [output size], select the registered custom size, and then click [ok]. 8. Click [print] in the [print] d...

  • Page 31: 2.5

    2.5 print confidential document - secure print 27 2.5 print confidential document - secure print when the hard disk (optional) has been installed, you can use the secure print feature. Important • the hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up ...

  • Page 32: Configuring Secure Print

    28 2 printing configuring secure print the procedure to configure secure print is as follows. First of all, carry out the secure print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to output the print data. At the computer thi...

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    2.5 print confidential document - secure print 29 5. To enter a password, enter it at [password]. Enter up to 12 numeric characters. 6. From [retrieve document name], select either [enter document name] or [auto retrieve]. If [enter document name] is selected, specify a document name at [document na...

  • Page 34: 2.6

    30 2 printing 2.6 print after checking printing result - proof print when the hard disk (optional) has been installed, you can use the proof print feature. Important • the hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data. About proof print ...

  • Page 35: Configuring Proof Print

    2.6 print after checking printing result - proof print 31 configuring proof print the procedure to configure proof print is as follows. First of all, carry out the proof print settings at the computer and send data to the printer for printing. Then, carry out the output procedure at the printer to o...

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    32 2 printing 5. Enter the user id at [user id]. You can enter up to eight characters for the user id. 6. From [retrieve document name], select either [enter document name] or [auto retrieve]. If [enter document name] is selected, specify a document name at [document name] using up to 12 characters....

  • Page 37: 2.7

    2.7 print at a specified time - delayed print 33 2.7 print at a specified time - delayed print when the hard disk (optional) has been installed, you can use the delayed print feature. The delayed print feature allows you to store the data in the printer beforehand and then print it out automatically...

  • Page 38: Canceling Delayed Print

    34 2 printing 4. Set the time to start printing by [hour] and [minutes]. Use the 24-hour system. 5. From [retrieve document name], select either [enter document name] or [auto retrieve]. If [enter document name] is selected, specify a document name at [document name] using up to 12 characters. If [a...

  • Page 39: 2.8

    2.8 direct printing of pdf files 35 2.8 direct printing of pdf files you can send a pdf file directly to the printer for printing without using the printer driver. As the print data is sent directly to the printer, the printing process is simpler than printing with the printer driver and it is done ...

  • Page 40: 2.9

    36 2 printing 2.9 printing from web browser you can print from the web browser using okiwebremote. This feature can be used when the hard disk (optional) has been installed. Important • the hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data. ...

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    2.9 printing from web browser 37 4. Click [print] on the displayed screen, configure settings, such as the file to be printed. Note • print features that are not set here will be printed according to the following settings at the printer receiving the data: • tiff file: the logical printer value set...

  • Page 42: 2.10

    38 2 printing 2.10 printing via electronic mail - e-mail printing when the hard disk (optional) has been installed and the printer is connected to a network, enabling it to receive e-mails via tcp/ip communication, e-mails can be sent from the computer to this printer. Printing of e-mail contents an...

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    2.10 printing via electronic mail - e-mail printing 39 setting the e-mail environment (at this printer) configure the following items according to your e-mail environment under [maintenance] and [network] of okiwebremote. Note • after configuring the settings, always click [submit] and switch off/on...

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    40 2 printing network > e- mail settings receiving protocol set the e-mail receiving method. • smtp* • pop3 print mail headers and contents set to print the attachments (tiff, pdf) of the received mail together with the mail header. To print all mail header information such as the receiving route, s...

  • Page 45: Sending E-Mails

    2.10 printing via electronic mail - e-mail printing 41 sending e-mails attachments that can be sent the following files can be sent as an attachment. • pdf file created by adobe acrobat 4 and adobe acrobat 5 (except one part of the features added by pdf1.4) • tiff file note • the pdf files sent will...

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    42 2 printing receiving and printing e-mails this printer allows you to receive and print e-mails manually using the control panel. 1. Press the > button. 2. Press the > or > button until [mail print] is displayed. 3. Press the > button. 4. Press the button. The printer starts to receive e-mails. E-...

  • Page 47: About Paper

    3.1 about paper 43 3 about paper 3.1 about paper using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using only paper that is recommended here. When you use paper that is not rec...

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    44 3 about paper standard paper the following table shows the standard paper for this printer. Paper name weight paper type paper characteristics and caution on usage fx p 64 g/m 2 (17 lb) plain medium weight paper for internal distribution and general office use. Xerox 4024 75 g/m 2 (20 lb) plain m...

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    3.1 about paper 45 special media the following types of paper can be used for printing on this printer. These types of paper are called special media. Important • the reverse side of the envelope cannot be printed on. • it may take a very long time (maximum 60 seconds) to print custom size heavyweig...

  • Page 50: Unusable Paper

    46 3 about paper unusable paper using the following types of paper might cause paper jams, malfunctions or damage to the machine. Do not use them. • fuji xerox full-color transparencies (example: v556, v558, v302) • paper exclusively for ink-jet printer use • paper that is too thick or thin • paper ...

  • Page 51: Storing and Handling Paper

    3.2 loading paper 47 storing and handling paper even for suitable papers, poor storage conditions may lead to a change in the paper quality, paper jams, poor print quality and machine breakdown. Take note of the following points when storing paper: • store paper in the following locations: temperatu...

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    48 3 about paper 4. Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum. 5. Squeeze the length guide and slide it to the desired paper size (1). Squeeze the right width guide and slide it to the desired paper size (2). 6. Load the paper with the sid...

  • Page 53: Automatic Tray Selection

    3.2 loading paper 49 automatic tray selection if you display the properties dialog box of the printer driver and select a paper type for [specify paper type] and [auto] for [paper source] on the [tray/output] tab for printing, this printer will be able to automatically detect paper trays loaded with...

  • Page 54: 3.3

    50 3 about paper 3.3 setting custom paper sizes to print on custom size paper loaded in trays 1 to 4, you must set the paper size on the control panel. You may also need to set it on the printer driver, depending on the paper size. This section explains how to set the size on the control panel. For ...

  • Page 55: 3.4

    3.4 setting paper types 51 3.4 setting paper types prior settings on the control panel are required for the types of paper loaded in trays 1 to 4. For accurate image quality processing, refer to the following table and set the paper types on the control panel. Important • paper type settings must ma...

  • Page 56: 4.1

    52 4 settings on the control panel 4 settings on the control panel 4.1 overview of the common menu menu configuration there are two types of menus: common menu and mode menu. The common menu is the menu from which you can set the common items for all print modes. The mode menu is the menu from which...

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    4.1 overview of the common menu 53 the common menu has the following items: common menu content print language contains the mode menus used for the esc/p, hp-gl, hp-gl/2, or pcl emulation mode settings and for the pdf file direct printing feature settings. Note • refer to “print language” (p. 58) fo...

  • Page 58: Changing Menu Settings

    54 4 settings on the control panel changing menu settings basic operations press one of the following buttons to display the menu screen or set the printer by browsing though each menu structure. Note • if you want to change values after you have confirmed them by pressing the button (which has the ...

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    4.1 overview of the common menu 55 example: changing the low power/sleep mode settings this section describes how to set the common menu. In this example, you set the transitional time to the low power mode to 15 minutes and the time to the sleep mode to 30 minutes. Ready to print 1. Press the menu ...

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    56 4 settings on the control panel continued from previous page low power mode enable 9. Press the button. This confirms the low power mode setting and “ ” is displayed. Low power mode enable 10. Press the > button to return to [low power mode]. System settings low power mode 11. Press the > or > bu...

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    4.1 overview of the common menu 57 continued from previous page system settings sleep mode 17. Press the > button. If the current setting is [enable], go to step 20. Sleep mode disable 18. Press the > or > button until [enable] is displayed. Sleep mode enable 19. Press the button. This confirms the ...

  • Page 62: 4.2

    58 4 settings on the control panel 4.2 description of menu items this section describes the items that can be set in [print language], [admin menu], or [display language]. Note • refer to “checking total printed pages on meter” (p. 123) for the details of [meter reading]. • refer to “6.2 printing re...

  • Page 63

    4.2 description of menu items 59 print mode sets whether to have high quality or high speed. [normal] (default) select this to print documents at normal speed and normal quality. [high quality] selecting this decreases printing speed but prints images at high quality. [high speed] select this to pri...

  • Page 64

    60 4 settings on the control panel output size specifies the paper size to be printed. The candidate values are as follows: [a4] [a5] [b5] [8.5 × 11] (letter) [8.5 × 14] (legal) [8.5 × 13] [7.25 × 10.5] note • this default setting varies from [a4] to [8.5 × 11"] depending on the countries. Output tr...

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    4.2 description of menu items 61 quantity specifies the copies to be printed between 1 to 999. The default is [1 sets]. Imageenhance selects whether to perform image enhancement. Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance...

  • Page 66: Admin Menu

    62 4 settings on the control panel admin menu the [admin menu] is used for the network/port settings, system settings (for alarm, power saver mode, and machine clock, etc.), printer settings, allocate memory settings, initialization of printer setting values and hard disks, and form data deletion se...

  • Page 67

    4.2 description of menu items 63 n auto eject time *3 (refer to p. 83) sets the time interval for the printer to automatically print the remaining data when no further data is received for a continuous period. The time can be set between 5 to 1275 seconds in increments of 5 seconds. The default is [...

  • Page 68

    64 4 settings on the control panel n auto eject time *3 (refer to p. 83) sets the time interval for the printer to automatically print the remaining data when no further data is received for a continuous period. The time can be set between 5 to 1275 seconds in increments of 5 seconds. The default is...

  • Page 69

    4.2 description of menu items 65 n connect time-out *3 (refer to p. 83) specifies the time interval for disconnection when no further data is received. You can specify a value between 2 and 3600 seconds in increments of 1 second. The default is [16 secs]. N tbcp filter specifies whether to enable or...

  • Page 70

    66 4 settings on the control panel n tbcp filter specifies whether to enable or disable the tbcp filter when processing postscript data. The default is [disable]. Smb select this to use smb. N port status specifies whether to enable or disable the smb port when the printer turns on. The default is [...

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    4.2 description of menu items 67 ipp select this to use ipp. N port status specifies whether to enable or disable the ipp port when the printer turns on. The default is [disable]. To use ipp, set this to [enable]. Note • to enable the ipp port, ip address must be set. Important • if the memory is ru...

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    68 4 settings on the control panel n add port no. *3 (refer to p. 83) set the additional port number to 0, 80, or a value between 8000 and 9999. The default is [80]. N connect time-out specifies the time interval for disconnection when no further data is received. You can specify a value between 0 a...

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    4.2 description of menu items 69 n print mode *1 (refer to p. 83) sets the print data process method (printer language to be used). [auto] (default) select this to make the printer automatically detect the printer language being used in the data received from a computer and perform printing based on...

  • Page 74

    70 4 settings on the control panel port9100 select this to use port9100. N port status specifies whether to enable or disable the port9100 port when the printer turns on. The default is [enable], which means the port9100 port is available. Note • to enable the port9100 port, the ip address must be s...

  • Page 75

    4.2 description of menu items 71 upnp makes settings for upnp (universal plug and play). N port status specifies whether to enable or disable the upnp when the printer turns on. The default is [disable]. Important • if the memory is running out when the port is enabled, the port may be disabled auto...

  • Page 76

    72 4 settings on the control panel tcp/ip settings n get ip address specifies whether to automatically or manually retrieve the necessary information for using tcp/ip (ip address, subnet mask, and gateway address) from the dhcp (dynamic host configuration protocol) server with autoip feature, dhcp s...

  • Page 77

    4.2 description of menu items 73 n primary ip, secondary ip *3 (refer to p. 83) these items are used to check the addresses that has been automatically obtained or to set the addresses manually. Enter the address in the format of xxx.Xxx.Xxx.Xxx. You can set values between 0 and 255 for xxx. If the ...

  • Page 78

    74 4 settings on the control panel system settings [system settings] menu is used to make the printer operation settings such as for alarm and power saver mode. Alert tone specifies whether to turn on the alarm when an error occurs in the printer. The default is [off]. You cannot adjust the sound vo...

  • Page 79

    4.2 description of menu items 75 sleep mode the sleep mode is a feature that reduces the printer’s power consumption more effectively than low power mode. This item specifies whether to use this feature. The default is [enable]. Note • if [disable] is set for [low power mode], you cannot set [disabl...

  • Page 80

    76 4 settings on the control panel secure print specifies whether to use the secure print feature. [enable] (default) select this to use the secure print feature. [disable] select this to prohibit secure print. Note • this item is displayed when the hard disk (optional) is installed. Machine clock *...

  • Page 81

    4.2 description of menu items 77 printer settings [printer settings] menu is used to make settings for paper trays such as the auto tray selection feature. Substitute tray specifies whether to print on paper loaded in another tray when there is no paper left in the tray selected by the auto tray sel...

  • Page 82

    78 4 settings on the control panel paper size specifies the paper size to be loaded in trays. Note • for details on the paper sizes available for each tray, refer to “usable paper” (p. 43). N trays 1 to 4 [auto] (default) select this to load the standard size paper. [custom] select this to load the ...

  • Page 83

    4.2 description of menu items 79 print unused form specifies whether to cancel the job or to print data only if the form specified for printing is not registered. The default is [on (data only)]. Default paper size specifies the default setting of the paper size when using e-mail printing feature, t...

  • Page 84

    80 4 settings on the control panel buffer size for each interface, specify the memory capacity of the receive buffer (in which the data sent from a computer is saved temporarily). For lpd, smb, and ipp, specify the availability of spool processing, locations, and memory capacity. You can change the ...

  • Page 85

    4.2 description of menu items 81 [memory] select this to perform spool processing. This uses the memory as the receive buffer for spool processing. If you select this option, specify the receive buffer memory capacity for spool processing between 0.5 and 32.00 mb in increments of 0.25 mb. The defaul...

  • Page 86: Display Language

    82 4 settings on the control panel hard disk select this to initialize the hard disk (optional). The data to be deleted during initialization includes the additional fonts, the hp-gl and hp-gl/2 forms, the esc/p user definition data, and smb folders. The secure print documents, proof print documents...

  • Page 87

    4.2 description of menu items 83 *1 when [auto] is set and the printer detects a printer language that is not installed in this printer or an unsupported printer language, the data will be deleted. *2 if a printer language that is not installed in this printer is specified by pjl commands, the data ...

  • Page 88: 4.3

    84 4 settings on the control panel 4.3 menu list for details on each feature, refer to “4.2 description of menu items” (p. 58). • main operation and buttons on the control panel note • indicates items that can be set when accessories are installed. (1): hard disk (2): duplex unit (3): letter/a4 univ...

  • Page 89

    4.3 menu list 85 continued from previous page continued on next page.

  • Page 90

    86 4 settings on the control panel continued from previous page.

  • Page 91

    4.3 menu list 87 from p. 85 from p. 85.

  • Page 92

    88 4 settings on the control panel from p. 85.

  • Page 93: Troubleshooting

    5.1 when paper jams 89 5 troubleshooting 5.1 when paper jams caution • when removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jamme...

  • Page 94

    90 5 troubleshooting inside cover a follow the procedure below to remove any jammed paper when the control panel displays the following messages: “paper jam open cover a” or “remove cartridge clear jam” 1. Open cover a, and holding the drum/toner cartridge by the grip, remove it from the printer (1)...

  • Page 95: 5.2

    5.2 when problems occur 91 5.2 when problems occur before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. Warning • never open or remove machine covers that are secured with screws unless specifically instructed in the user guide. A hi...

  • Page 96

    92 5 troubleshooting cannot print. Is the light of the indicator off? If so, this printer is offline or in menu setting mode. Fix the problem according to the following display status: • “off-line” press the button to exit the off-line mode. • others press the refer to • “1.1 main components and the...

  • Page 97

    5.2 when problems occur 93 although no print job is sent, the message “printing” is displayed on the control panel (when using the parallel interface). Did you switch on the power of the computer after switching on the power to the printer? Pressing the button cancels the printing. Note • check that...

  • Page 98

    94 5 troubleshooting paper cannot be fed. Paper jam. Multiple papers are fed. Papers are fed at an angle. Paper is wrinkled. Is the paper correctly set? Load the paper correctly. For labels, transparencies or envelopes, fan them well first to allow air to enter between each sheet before loading. Ref...

  • Page 99

    5.2 when problems occur 95 envelope is wrinkled. Envelopes can get wrinkled depending on the type used. Open cover b of this printer and lift up the levers at both ends of the fuser unit. The wrinkles can be reduced. After printing the envelope, remember to return the levers to their original positi...

  • Page 100: 5.3

    96 5 troubleshooting 5.3 when the print quality is poor when the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact our printer support desk. Symptom reason/action...

  • Page 101

    5.3 when the print quality is poor 97 white dots appear in black filled areas. The paper used is not suitable. Load the correct type of paper. Refer to • “usable paper” (p. 43) the drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. Refer to • “6.1 replacing the dr...

  • Page 102

    98 5 troubleshooting spots of missing text. This may be due to breakdown of high voltage power. Contact our printer support desk. The paper is damp. Replace with paper from a new ream. Refer to • “3.2 loading paper” (p. 47) the paper used is not suitable. Load the correct type of paper. Refer to • “...

  • Page 103: 5.4

    5.4 message list 99 5.4 message list message list (alphabetical order) this section describes the messages displayed on the control panel. If the displayed error code is in the format of “xxx-xxx”, refer to “list of error codes” (p. 102). Message condition/reason/action xxxx printing... Tray this in...

  • Page 104

    100 5 troubleshooting ejecting... Xxxx tray the printer is outputting print data. The printer can receive print data from a computer during processing. Empty center output tray the center output tray is full. Remove paper from the center output tray. Ended with error xxx-xxx an error has occurred an...

  • Page 105

    5.4 message list 101 paper jam open cover a paper jam has occurred around the drum/toner cartridge. When cover a is opened, the message “remove cartridge and clear jam” will be displayed. Follow the instruction to fix the error. Refer to • “5.1 when paper jams” (p. 89) please reboot printer xxx-xxx ...

  • Page 106: List of Error Codes

    102 5 troubleshooting list of error codes when an error code is displayed on the control panel or under the [job status] column of the [job history report], refer to the following table to fix the error. Important • when an error code is displayed, print data remaining in this printer or information...

  • Page 107

    5.4 message list 103 error code reason/action 003-747 wrong combination of print parameters, like selecting to print on custom size paper and setting [auto] for [paper source] on the printer driver and [auto] for [paper size] in trays 1 to 4 on the control panel. Check the print parameters. 010-420 ...

  • Page 108

    104 5 troubleshooting 016-705 cannot save secure print documents as the hard disk (optional) has not been installed. The hard disk has to be installed in order to use the secure print feature. 016-706 the number of users of secure print/proof print has exceeded the limit. Cancel some of the unnecess...

  • Page 109

    5.4 message list 105 016-752 cannot print pdf file due to insufficient memory. Change the [print mode] in [pdf] on the control panel: • when [high quality] is selected, change to [normal]. • when [normal] is selected, change to [high speed]. Refer to • “pdf” (p. 58) 016-753 password for the pdf file...

  • Page 110

    106 5 troubleshooting 116-746 use a registered form or register the current form. You can check the status of the registered forms in the [esc/p user definition list]. 116-747 the paper margin value is too large for the hp-gl and hp-gl/2 valid coordinates area. Reduce the paper margin value and prin...

  • Page 111: 5.5

    5.5 network related troubles 107 5.5 network related troubles using tcp/ip this section describes how to identify the cause and fix an error when a problem occurs in the tcp/ip environment. For the troubles that occur in other environments, refer to the network print environment user guide. For wind...

  • Page 112

    108 5 troubleshooting for windows nt 4. 0/windows 2000/windows xp n when the printer is not printing cause verification action incorrect ip address. Ask your network administrator to check that the ip address is correct. Specify the correct ip address for the printer. When [lpd spool] is set to [mem...

  • Page 113: Using Okiwebremote

    5.5 network related troubles 109 using okiwebremote symptom reason/action cannot be connected to okiwebremote. Is the printer working correctly? Check if the power of the printer is switched on. Is okiwebremote enabled? Print out the [system settings list] to check. Is the url correctly entered? Che...

  • Page 114: 5.6

    110 5 troubleshooting 5.6 mail related troubles this section explains how to fix the troubles when the mail notification services and e-mail printing features are used. Symptom reason/action cannot perform e-mail printing. Check the following settings in [maintenance] or [network] of okiwebremote. •...

  • Page 115: Daily Care

    6.1 replacing the drum/toner cartridge 111 6 daily care 6.1 replacing the drum/toner cartridge the drum/toner cartridge includes the toner and the photosensitive drum. When it is about time to replace the drum/toner cartridge, the following message will appear on the control panel. Note • the possib...

  • Page 116

    112 6 daily care replacing the drum/toner cartridge 1. Remove any output paper and open cover a. Note • when the offset catch tray (optional) is installed, fold the tray first before opening cover a. Important • do not touch any parts inside the printer. 2. Hold the drum/toner cartridge by the grip ...

  • Page 117

    6.1 replacing the drum/toner cartridge 113 5. Hold the drum/toner cartridge by the grip and insert it into the slot inside the printer. Important • do not touch any parts inside the printer. • ensure that the drum/toner cartridge is firmly set. • after opening cover a, remove any dust or stains insi...

  • Page 118: 6.2

    114 6 daily care 6.2 printing reports/lists this section explains the types of reports/lists and how to print them. Types of reports/lists other than print data from the computer, this printer has the feature to print the following reports/lists. Reports description system settings list prints statu...

  • Page 119

    6.2 printing reports/lists 115 note • print the report or list from the control panel. Refer to “printing reports/lists” (p. 116) for details. • for details on [esc/p user definition list], [esc/p settings list], [hp-gl/2 ® settings list] and [hp-gl/ 2 ® logical printers/stored jobs list], refer to ...

  • Page 120: Printing Reports/lists

    116 6 daily care printing reports/lists print the report/list by operating the control panel. 1. Press the 2. Press the > or > button until [report/list] is displayed, then press the > button. 3. Press the > or > button until the desired report/list is displayed, then press the > button. Note • to p...

  • Page 121: 6.3

    6.3 checking/managing the printer status on the computer 117 6.3 checking/managing the printer status on the computer when the printer is installed in a tcp/ip environment, you can check printer status and configuration settings using a web browser on a network computer. This feature is known as oki...

  • Page 122

    118 6 daily care • microsoft ® windows ® xp professional • microsoft ® windows ® xp home edition • mac os 8.6 or later browsers • netscape communicator 4.78, netscape 7 for windows • internet explorer ver 6.0 sp1 for windows • opera 7 for windows • netscape 7.02 for macintosh • internet explorer ver...

  • Page 123: Procedure

    6.3 checking/managing the printer status on the computer 119 procedure to use okiwebremote, follow the procedures below to activate the web browser. 1. Activate the computer and web browser. 2. At the address column of the web browser, enter the ip address or url of the printer and then press the ke...

  • Page 124

    120 6 daily care ip filter feature via ip address list this feature allows you to register the ip addresses of computers that can be used in this printer. This will limit ip address used for receiving print data. 1. Click [maintenance]. 2. Click [ip filtering] from the left menu. 3. Select the [enab...

  • Page 125: 6.4

    6.4 checking printer status via e-mail 121 6.4 checking printer status via e-mail when connected to a network environment where sending and receiving of e-mails is possible, this printer can send an e-mail with the following report to a specified e-mail address: completed print jobs from the compute...

  • Page 126

    122 6 daily care setting the e-mail environment (at this printer) activate okiwebremote and set port status, machine e-mail address, tcp/ip environment and mail server. Configure the following items according to your e-mail environment under [maintenance], [network]. Note • after configuring the set...

  • Page 127: 6.5

    6.5 checking printed pages 123 5. Select the [notify job end by e-mail] check box. 6. Enter the e-mail address for notification in [e-mail address]. 7. Click [ok]. 6.5 checking printed pages this section explains how to check the total number of printed pages. Checking total printed pages on meter t...

  • Page 128

    124 6 daily care checking total printed pages on print meter report the [print meter report] allows you to check the total printed pages and total number of sheets used in this printer according to different computer or job owners. The [print meter report] counts pages from the point where data has ...

  • Page 129: 6.6

    6.6 cleaning the printer 125 initializing print meter data 1. Press the 2. Press the > or > button until [admin menu] is displayed, then press the > button. 3. Press the > or > button until [init/del data] is displayed, then press the > button. 4. Press the > or > button until [print meter] is displ...

  • Page 130

    126 6 daily care cleaning the interior after clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover a. Caution • never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat ...

  • Page 131

    6.6 cleaning the printer 127 cleaning the feed roll when feeding cannot be done, follow the procedure below to wipe the feed roll gently with a well-wrung soft cloth. There are feed rolls in the interior of this printer (two locations, total of four), tray module (one location) and paper tray (one l...

  • Page 132

    128 6 daily care 1. Pull the paper tray out of the printer. 2. While pushing the retard part (see right diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). 3. Wipe the rubber parts with a wet but well- wrung so...

  • Page 133: 6.7

    6.7 when moving the printer 129 by aligning the slot of the feed roll with that of the shaft, push the feed roll completely in so that the short tab fits into the slot of the shaft. 5. Push the paper tray completely into the printer. 6.7 when moving the printer carry out the following procedure when...

  • Page 134

    130 6 daily care 1. Press the power switch of this printer to the position to switch the power off. 2. Remove all cords, such as the power cord and interface cables. 3. Remove any paper in the center output tray and return the paper stopper to its original position if it’s raised. 4. Pull out the pa...

  • Page 135: Appendix

    A.1 specifications 131 a appendix a.1 specifications product specifications this printer item contents machine type desktop printing system laser xerography fusion system heat roller (oil-less) warm-up time 18* seconds or less (when power is switched on, temperature: 22 °c, 72°f) *12 seconds or less...

  • Page 136

    132 a appendix paper size tray 1 standard sizes that can be automatically detected: a5 , b5 , a4 , executive , letter (8.5 × 11") , legal (8.5 × 13") , legal (8.5 × 14") others: a6 , com-10 envelope, monarch envelope, dl envelope, c5 envelope, custom (76 × 127 - 216 × 900 mm; 3" x 5" - 8.5" x 35.4")...

  • Page 137

    A.1 specifications 133 cpu b6200: ppc 603e 250 mhz (266 mhz cpu) b6300: ppc 603e 350 mhz memory capacity b6200: standard 64 mb, maximum 576 mb, 1 memory slot (1 empty slot) b6300: standard 128 mb, maximum 640 mb, 1 memory slot (1 empty slot) hard disk optional installed fonts standard: 95 pcl fonts,...

  • Page 138: Printable Area

    134 a appendix printable area top edge 4 mm left 4 mm bottom edge 4 mm right 4 mm unprintable area printable area 4mm = 0.16".

  • Page 139: A.2

    A.2 product code list 135 a.2 product code list printers product code product name reference b6200 printing speed: 24-ppm country: america voltage: 120 v second tray: 250-sheet output tray: 250-sheet network function: optional 2-sided printing function: optional b6200 printing speed: 24-ppm country:...

  • Page 140

    136 a appendix b6300 printing speed: 34-ppm country: europe voltage: 220 - 240 v second tray: 550-sheet output tray: 500-sheet network function: optional 2-sided printing function: optional b6300 printing speed: 34-ppm country: europe voltage: 220 - 240 v second tray: 550-sheet output tray: 500-shee...

  • Page 141: Optional Accessories

    A.2 product code list 137 optional accessories the main optional accessories are as follows. Contact our printer support desk to order these. Product code product name reference hard disk allows you to use secure print and proof print features. Requires 128 mb or more memory capacity to use this acc...

  • Page 142: Consumables

    138 a appendix consumables this section explains how to handle the types of consumables. For details on the replacement procedure of the consumables, refer to the procedure listed in the packaging box of the consumables and “6.1 replacing the drum/toner cartridge” (p. 111). Important • if you are no...

  • Page 143: A.3

    A.3 life of consumables and regular replacement parts 139 a.3 life of consumables and regular replacement parts life of consumables note • the possible number of pages that can be printed with the drum/toner cartridge is the number of pages printed continuously at a print coverage of 5% using a4 siz...

  • Page 144: A.4

    140 a appendix a.4 output size and memory capacity the memory capacity required for a print job differs according to the print mode settings on the printer driver and the output size for printing. Values of the required memory capacity also differ according to the usage environment of this printer. ...

  • Page 145

    A.4 output size and memory capacity 141 postscript printer driver memory capacity 1 sided print (unit: mb) memory capacity 2 sided print (unit: mb) print mode output size possible output guaranteed *1 output possible output guaranteed *1 output 600 dpi a5 64 64 64 128 letter (8.5" × 11") 64 64 64 12...

  • Page 146: A.5

    142 a appendix a.5 precautions and limitations precautions and limitations of this printer this section explains the precautions and limitations of using this printer. Optional hard disk • when the hard disk (optional) has been installed on this printer, 128 mb of memory must be installed as well. •...

  • Page 147: Tcp/ip (Lpd)

    A.5 precautions and limitations 143 tcp/ip (lpd) precautions and limitations in tcp/ip (lpd) are as follows. Printer settings • pay attention to the ip address settings. The ip address is managed by the overall system. Consult your network administrator to configure the settings. • depending on the ...

  • Page 148

    144 a appendix printing when [lpd spool] is set to [hard disk] or [memory] the printer cannot receive any print data if the size of the data is bigger than the available capacity in its hard disk or memory. Note • depending on the type of computers, the print data may be sent again immediately when ...

  • Page 149: Tiff File Format

    A.5 precautions and limitations 145 tiff file format supported tiff formats are as follows. Bit per sample photometric interpretation compression multi-value color jpeg/ packbits, rgb palette 1 whiteiszero uncompressed (1) g3 fax (3) g4 fax (4) lzw (5) packbits (32773) blackiszero uncompressed (1) g...

  • Page 150

    146 a appendix 8,8,8,8 cmyk (5) uncompressed (1) lzw (5) jpeg (6) jpeg (7) packbits (32773) 8,8,8 rgb (2) uncompressed (1) lzw (5) jpeg (6) jpeg (7) packbits (32773) ycbcr (6) uncompressed (1) lzw (5) jpeg (6) jpeg (7) packbits (32773) itulab (10) uncompressed (1) lzw (5) jpeg (6) jpeg (7) packbits ...

  • Page 151: A.6

    A.6 printing using the serial interface 147 a.6 printing using the serial interface when printing using the serial interface, you need to specify the following settings on the printer and the printer driver. Settings on the printer set the following settings using the control panel. Refer to • for d...

  • Page 152

    148 a appendix settings on the printer driver the procedure here explains with windows xp as an example. 1. Set the port that is used when installing to com n (n=1, 2, 3,…). 2. After installation, click [start] on the task bar, then select [printers and faxes]. 3. Click the icon of this printer, and...

  • Page 153: A.7

    A.7 glossary 149 a.7 glossary 10base-t the 10base-t system uses a twisted-pair cable, baseband transmission and operates at 10 mbps. It is one of the ieee802. 3 standard for local area networks (lan). 100base-tx an extension of 10base-t and a predominant form of fast ethernet. Its transmission speed...

  • Page 154

    150 a appendix dns abbreviation of domain name system, a data query service chiefly used on the internet for translating host names into internet addresses. Dpi abbreviation of dot per inch, a unit expressing the number of dots that can be printed in a width of 1 inch (about 25. 4 mm). Used as a uni...

  • Page 155

    A.7 glossary 151 ip address an address for a computer or device on a tcp/ip network. The format of an ip address is a 32-bit numeric address written as four numbers separated by periods. Ipp a protocol for printing using http. Javascript a scripting language developed by netscape communications and ...

  • Page 156

    152 a appendix parallel interface one data transmission method between the computer and peripherals. Transmit multiple bits of data simultaneously. A typical parallel interface is the centronics, which is used to connect between the computer and the peripherals, such as the printer. Pdf file in this...

  • Page 157

    A.7 glossary 153 snmp a protocol that manages devices connected to the network. It works via the snmp manager and snmp agents. The snmp manager is a software that manages the devices while the snmp agents are the devices which are being managed. Software program to operate the computer. Software inc...

  • Page 158

    154 a appendix.

  • Page 159: Index

    155 index a additional memory 137 admin menu 62 alarm (trouble alarm) 74 allocate memory 79 arrow buttons 11 , 84 indicator 11 automatic tray selection 49 b banner sheet 75 c button 11 , 14 canceling printing 14 center output tray 8 changing low power mode settings 55 changing sleep mode settings 55...

  • Page 160

    156 index ethernet 73 ethertalk 68 f feed roll 127 , 139 button 11 , 84 fonts list 114 forced printing 93 forms 82 functional parts 139 fuser unit 10 , 139 g gateway address 72 glossary 149 h hard disk 82 hpgl 58 hp-gl/2 logical printer settings 114 hp-gl/2 settings list 114 hp-gl/2® logical printer...

  • Page 161

    157 nvm 81 o offset catch tray 9 , 137 okiwebremote 72 procedure 119 settings 117 troubles in use 109 button 11 online help (printer driver) 17 optional accessories 137 [options] tab 16 p paper storing and handling paper 47 unusable paper 46 usable paper 43 paper meter 8 paper name 78 paper priority...

  • Page 162

    158 index (auto job history) 75 printable area 134 printer driver to display the online help 17 printer meter report 124 printing delayed print 33 direct printing of pdf files 35 e-mail printing 38 printing from the computer 17 printing from web browser 36 printing on custom size paper/ long paper 2...

  • Page 163

    159 t tcp/ip settings 72 tiff file 36 , 41 , 145 tiff logical printer settings 114 tiff logical printers list 114 tiff settings list 114 time settings 76 transfer roll cartridge 10 , 139 tray 1/2 8 tray priority 77 troubleshooting 89 types of reports/lists 114 u upnp 71 usb 68 w when moving the prin...