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Oki B6500dn User Manual

Manual is about: Oki B6500: User Guide

Summary of B6500dn

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    59386901_cvr.Jpg.

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    B6500 user’s guide 2 copyright information copyright © 2006 by oki data. All rights reserved document information ________________________________ b6500 user’s guide p/n 59386901, revision 1.0 august, 2006 disclaimer__________________________________________ every effort has been made to ensure that...

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    B6500 user’s guide> 3 adobe, the adobe logo, postscript, postscript 3 and the postscript logo are trademarks of adobe systems incorporated. Microsoft, windows, windows nt, windows server are either registered trademarks or trademarks of microsoft corporation in the united states and/or other countri...

  • Page 4: Preface

    B6500 user’s guide> 4 preface thank you for choosing this printer. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the printer correctly and effectively, please read this guide before using it. Keep this guide handy for a quick ...

  • Page 5: Conventions

    B6500 user’s guide> 5 conventions 1. In this guide, “computer” refers to both the personal computer and workstation. 2. The following headers are used in this guide: important indicates important information which you should read. Note indicates additional information on operations or features. Refe...

  • Page 6: Objective

    B6500 user’s guide> 6 international energy star program objective to protect the global environment and conserve energy sources, the international energy star program encourages the following product features. Oki confirms this printer satisfies the requirements for this program. Low power mode feat...

  • Page 7: Illegal Copies and Printouts

    B6500 user’s guide> 7 illegal copies and printouts copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. • currency • ban...

  • Page 8: Contents

    B6500 user’s guide> 8 contents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 international energy star program objective . . . . 6 low power mode feature . . . . . . . . . . . . . . . . . . . . ...

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    B6500 user’s guide> 9 pcl emulation . . . . . . . . . . . . . . . . . . . . . . . . . . 66 fx emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 serial menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 10: Basic Operations

    B6500 user’s guide> 10 basic operations main components and their functions standard configuration no. Name description 1 center output tray print jobs are output here with the printed side facing down. 2 control panel consists of the essential operation buttons, indicators and display. 3 ventilatio...

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    B6500 user’s guide> 11 with optional accessories 10 power cord connector for connecting the power cord. 11 parallel connector for connecting the parallel cable. 12 network connector for connecting the network cable when connecting this printer to the network for use. 13 usb connector for connecting ...

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    B6500 user’s guide> 12 internal view 5 rear output tray lever when the rear tray has been installed, the paper output location can be switched between it and the center output tray. Raise the lever to output to the rear tray and lower the lever to output to the center output tray. 6 a4 universal tra...

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    B6500 user’s guide> 13 control panel no. Name description 1 press to move to menu operation. 2 button press to print the menu map. The menu map (2pages) will print with all the current printer settings. 3 indicator when the light is on, the printer is ready to receive data from the computer. 4 lcd d...

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    B6500 user’s guide> 14 display there are two types of screens shown: print screen (for displaying printer status) and menu screen (for setting configuration). Note the message displayed differs according to the options installed and setting status. Print screen the print screen appears when the mach...

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    B6500 user’s guide> 15 switching on and off the power switching on the power 1. Press the power switch of the printer to the position. 2. When the power is switched on, various screens will be displayed on the control panel. Check that this display changes to “online”. Note when “please wait...” is ...

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    B6500 user’s guide> 16 power saver modes this printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle. When no print data is received for 5 minutes, the printer will enter the low power mode. When no data is received for a further 10 minutes (a tot...

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    B6500 user’s guide> 17 press the button then press the button on the control panel. However, pages being printed at the moment will continue to be printed. Cancelling print jobs at the computer double-click the printer icon at the bottom right of the taskbar in windows. From the displayed window, cl...

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    B6500 user’s guide> 18 such as paper type or size. These settings are displayed on the [options] tab. This section explains the procedure using windows xp as an example. Important: • when using usb or parallel connection to this printer, this feature cannot be used. You have to manually set the item...

  • Page 19: Printing

    B6500 user’s guide> 19 printing printing from the computer this section explains the basic flow when printing from application software in a windows ® environment. (the procedure may differ according to the computer or system configuration used.) important: • do not switch off the power to the print...

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    B6500 user’s guide> 20 note > you can set the print features in the properties dialog box from the printer icon by selecting [printers and faxes] (or [settings] > [printers] depending on the os). Printing on envelopes for details on the envelopes that can be used, refer to “usable paper” on page 37....

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    B6500 user’s guide> 21 1. Load the envelopes in the portrait orientation so that the flaps are turned to the right side. 2. Slide the length guide and right width guide to the size of the loaded envelopes. 3. On the control panel, change the paper type to [envelope]. For details, refer to “setting p...

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    B6500 user’s guide> 22 • transparencies with white frames or full-color transparencies cannot be used. The way to load transparencies in the paper tray is the same as the way to load standard size paper. For details, refer to “ loading paper” (p. 41). You must also set paper type for the paper tray ...

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    B6500 user’s guide> 23 printing on custom size paper/long paper this section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: loading custom size paper the way to load custom size paper with the long edge shorter than 356 ...

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    B6500 user’s guide> 24 2. Load the paper with the side to be printed facing up. Curl up the back end of the paper so that it will not fall from the tray. 3. Push the paper tray completely into the printer. Setting custom paper sizes before printing, set the custom size on the printer driver. You hav...

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    B6500 user’s guide> 25 d. Click on the unit of measure radio button for the units you would like to use (mm for millimeters or inch for inches.) e. In the width field, enter the width of the custom size paper. F. In the length field, enter the length of the custom size paper. G. Click add to store t...

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    B6500 user’s guide> 26 print confidential document - secure print when the optional hard disk or compact flash has been installed, you can use the secure print feature. Important: • the hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data. Abou...

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    B6500 user’s guide> 27 configuring secure print the procedure to configure secure print is as follows. At the computer this section explains the procedure using wordpad on windows xp as an example. The procedure is the same for other oss. Note > the way to display the printer properties dialog box d...

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    B6500 user’s guide> 28 3. Press the or button until the desired digit of the password (pin number) is displayed, then press the button. 4. Repeat step 3 until all four digits of the password are displayed. 5. Press the button. 6. Press the or button until the desired document is displayed and then p...

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    B6500 user’s guide> 29 configuring proof print the procedure to configure proof print is as follows. At the computer this section explains the procedure using wordpad on windows xp as an example. Note > the way to display the printer properties dialog box differs according to the application softwar...

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    B6500 user’s guide> 30 7. Click [ok]. 8. Click [print] in the [print] dialog box to start printing. At the control panel this section explains the procedure to print and delete data stored in the printer by proof print. Refer to: “print jobs menu” on page 52 1. Press the 2. Press the or button until...

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    B6500 user’s guide> 31 • we recommend you back up your data. Registering timed job the procedure to configure delayed print is as follows. This section explains the procedure using wordpad on windows xp as an example. The procedure is the same for other os. 1. From the [file] menu, select [print]. 2...

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    B6500 user’s guide> 32 6. Press the or button until the required document is displayed and then press the button. 7. To delete job press the button. 8. Press to print displayed job. 9. Enter the number of copies using the or buttons. 10. Press the button. The document will be printed. 11. After the ...

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    B6500 user’s guide> 33 printing pdf file when sending the pdf file to the printer for printing using lpr command, printing will be done with the defaults set at the control panel. These defaults include: note > when lpr command is used for printing, specify the number of copies by lpr command. The [...

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    B6500 user’s guide> 34 important: • it is recommended that you back up your data. A = e-mail b = prints automatically environment settings for e-mail printing to use the e-mail printing feature, you need to configure server settings (such as smtp and pop3 servers) on your network environment. Note >...

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    B6500 user’s guide> 35 panel. For details on the print features of the pdf file in this printer, refer to “ direct printing of pdf files” (p. 32). Sending e-mails this section explains how to send e-mails from the computer to the printer using outlook express as an example. 1. Create mail contents u...

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    B6500 user’s guide> 36 • connect the printer to an ip private address. Functionality of this printer is not guaranteed when it is assigned public ip addresses. • when receiving e-mails via pop, always apply an exclusive e- mail account for the printer. Using a common e-mail account shared with other...

  • Page 37: About Paper

    B6500 user’s guide> 37 about paper about paper using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using only paper that is recommended here. When you use paper that is not recom...

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    B6500 user’s guide> 38 *1: requires the paper size settings be done on the control panel. *2: requires the paper size settings be done on the control panel and the printer driver. *3: print quality on the part of the paper that extends beyond 356 mm cannot be guaranteed. Important: • printing on pap...

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    B6500 user’s guide> 39 special media the following types of paper can be used for printing on this printer. These types of paper are called special media. Xerox 4200 75 g/m 2 (20 lb) plain medium weight paper for internal distribution and general office use. Rx 80 (3r 91720) 80 g/m 2 (21.3 lb) plain...

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    B6500 user’s guide> 40 important: • the reverse side of the envelope cannot be printed on. • it may take a very long time (maximum 60 seconds) to print custom size thick 2 paper. Note > for details on special media, such as heavyweight not listed in the table, contact service. > for details on print...

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    B6500 user’s guide> 41 • if acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper. • envelopes that are not flat or have metal fasteners • labels that do not fully cover the adhesive backing storing and handling paper even for suitable papers, poor storage conditions ...

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    B6500 user’s guide> 42 2. If the base plate of the paper tray is raised, push it down. 3. When loading paper longer than a4 size, slide the left and right lock tabs in the paper tray outwards to unlock them. 4. Hold the grip of the paper tray and pull its extendable part to the front until it reache...

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    B6500 user’s guide> 43 important: • do not place paper over the right width guide. • do not load paper exceeding the maximum fill line or the maximum capacity allowed. • align the right width guide with the paper width correctly. If the right width guide is not in place, the paper will not be proper...

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    B6500 user’s guide> 44 note > if there are no paper trays that match the automatic tray selection, an error message prompting for replenishment of paper will be displayed. You can configure the printer not to display this message but to automatically select a nearest or larger paper size of the docu...

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    B6500 user’s guide> 45 2. Press the or button until [media menu] is displayed, then press the button. 3. Press the or button until [tray x auto sense] is displayed (x = the tray number you wish to set), then press the button. Set auto sense to off. 4. Press the or button until [tray x paper size] is...

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    B6500 user’s guide> 46 paper types available: setting on the control panel 1. Press the 2. Press the or button until [media type] is displayed, then press the button. 3. Press the or button until [tray x media type] is displayed (x = the tray number you wish to set). Then press the button. 4. Press ...

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    B6500 user’s guide> 47 settings on the control panel about this chapter this chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Web access to the printer is a...

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    B6500 user’s guide> 48 lcd display the lcd display shows status and error messages that inform you of the current status of the printer, and also displays menus, submenus, and printer settings when you are in the menu system. The display contains two lines of text, each with a maximum of sixteen cha...

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    B6500 user’s guide> 49 menu screen screen for configuring settings related to the printer. This screen appears when you press the menu screen displayed is as follows. Navigating the control panel menus when you press the menu button on the control panel, you enter the printer’s menu system. At that ...

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    B6500 user’s guide> 50 • flash menu • disk menu • comp flash menu • job accounting • spooling menus and submenus may or may not be displayed, depending on the options installed. The following text describes the sequence of push buttons and display messages that would allow you to print the ps (posts...

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    B6500 user’s guide> 51 menu structure print jobs menu information menu print menu media menu sys config menu pcl emulation fx emulation parallel menu serial menu usb menu network menu sys adjust menu date/time menu maintenance menu usage menu flash menu disk menu comp flash menu job accounting spool...

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    B6500 user’s guide> 52 print jobs menu 1. Press the menu button on the control panel. 2. “print jobs menu” is shown on the first line of the display. 3. Press the button to enter the print jobs menu. “enter password” is displayed on the first line and “****” is displayed on the second line. Note the...

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    B6500 user’s guide> 53 submenu default setting available settings procedure for changing setting enter password user selected user selected see steps above.

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    B6500 user’s guide> 54 information menu the information menu provides access to the printer settings for various printing functions. Use the following procedure to enter the information menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ information menu ” is sh...

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    B6500 user’s guide> 55 print demo this function allows you to print a demo page. Press select to print a demo page. Print error log this function allows you to print the error log. Press select to print the error log. Submenus default setting available settings procedure for changing setting.

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    B6500 user’s guide> 56 print menu the print menu provides access to the print setup procedures. These settings are defaults for the printer. A print job can specify and use other settings. Use the following procedure to enter the print menu: 1. Press the menu button on the control panel. 2. Press th...

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    B6500 user’s guide> 57 paper feed this submenu allows you to choose the default paper tray. Tray 1 tray 1 tray 2 tray 3 tray 4 press > or buttons to select the tray. Press to save this setting. Auto tray switch this submenu allows you to switch the tray auto switch function on or off. On on off pres...

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    B6500 user’s guide> 58 orientation portrait portrait landscape press > or buttons to toggle between portrait and landscape. Press to save this setting. Lines per page 60 5 to 128 press > or buttons to increase or decrease the setting. Press to save this setting. Submenus default setting available se...

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    B6500 user’s guide> 59 media menu the media menu provides access to the paper tray settings. Use the following procedure to enter the media menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ media menu ” is shown on the first line of the display. 3. Press the b...

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    B6500 user’s guide> 60 tray1 media type this submenu allows you to set the media type. Plain plain, transparency, prepunched, letterhead, colored, preprinted, bond, label, card stock, postcard, envelope, thick 1, thick 2, other press > or buttons to scroll through the available media types. Press to...

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    B6500 user’s guide> 61 tray3 auto- sense this submenu allows you to set the paper size auto sense feature on or off. On on off press > or button to toggle on or off. Press to save the selected size. Tray3 papersize this submenu allows you to set the media size. Tray 3 auto- sense must be off. Letter...

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    B6500 user’s guide> 62 tray4 papersize this submenu allows you to set the media size. Tray 4 auto- sense must be off. Letter (us) else (a4) letter, b5, a5, a6, statement, executive, c5 envelope dl envelope, com10 envelope, monarch envelope, legal, a4 press > or button to scroll through the available...

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    B6500 user’s guide> 63 tray2 x dimen sets the paper width 8.50 in (216mm) 3.88 - 8.50 in (98.6 - 216mm) press > or button to select the x dimension press to set dimension. Tray2 y dimen sets the paper length 11.00 in (279.4mm) 5.83 - 14.00 in (148 - 255.6mm) press > or button to select the y dimensi...

  • Page 64

    B6500 user’s guide> 64 sys config menu the sys config menu provides access to the system settings. Use the following procedure to enter the sys config menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ sys config menu ” is shown on the first line of the display...

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    B6500 user’s guide> 65 wait timeout this submenu allows you to increase or decrease the length of time (in seconds) that the printer will remain in the waiting state—a job is being processed, no end-of-file has been detected, and there is no more data to process. 00020 0 - 99999 press > or buttons t...

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    B6500 user’s guide> 66 pcl emulation the pcl emulation provides access to the pcl settings and functions. Use the following procedure to enter pcl emulation menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ pcl emulation ” is shown on the first line of the dis...

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    B6500 user’s guide> 67 symbol set this submenu allows you to choose a symbol set. 10u:pc-8 cp437 see appendix a for a complete list of all the available symbol sets press > or buttons to scroll through the selections. Press to save the selection. White page skip this submenu allows you to not print ...

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    B6500 user’s guide> 68 fx emulation the fx emulation provides access to the fx settings and functions. Use the following procedure to enter fx emulation menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ fx emulation ” is shown on the first line of the display....

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    B6500 user’s guide> 69 cr function this submenu allows you to define the action prompted by a carriage return—a carriage return equals either a carriage return alone, or a carriage return and a line feed together. Cr cr cr+lf press > or buttons to toggle between cr and cr+lf. Press to save the selec...

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    B6500 user’s guide> 70 parallel menu the parallel menu provides access to the parallel settings. Use the following procedure to enter the parallel menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ parallel menu ” is shown on the second line of the display. 3. ...

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    B6500 user’s guide> 71 serial menu the serial menu provides access to the serial settings. Use the following procedure to enter the serial menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ serial menu ” is shown on the first line of the display. 3. Press the b...

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    B6500 user’s guide> 72 parity none none even odd press > or buttons to toggle between none, even, and odd. Press to save the selection. Dtr ready/ busy off off on press > or buttons to toggle between off and on. Press to save the selection. Dtr on1/off1 off off on press > or buttons to toggle betwee...

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    B6500 user’s guide> 73 xon on1/off1 on off on press > or buttons to toggle between off and on. Press to save the selection. Xon error off off on press > or buttons to toggle between off and on. Press to save the selection. Dtr polarity high high low press > or buttons to toggle between high and low....

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    B6500 user’s guide> 74 usb menu the usb menu provides access to the usb settings. Use the following procedure to enter the usb menu: 1. Press the menu button on the control panel. 2. Press the next button until the text “ usb menu ” is shown on the first line of the display. 3. Press the button to e...

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    B6500 user’s guide> 75 network menu the network menu provides access to the printer network settings. Use the following procedure to enter the network menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ network menu ” is shown on the first line of the display. 3...

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    B6500 user’s guide> 76 ip address (user-specified) (user-specified) the first set of numbers blinks press > or to scroll to the desired number. Press to save the current set of numbers and move to the next set. Repeat the procedure for each set of numbers. When the last set of numbers is set, press ...

  • Page 77

    B6500 user’s guide> 77 web enabled enabled disabled press > or buttons to toggle between enable and disable. Press to save the selection. Snmp enabled enabled disabled press > or buttons to toggle between enable and disable. Press to save the selection. Hub link setting auto negotiate auto negotiate...

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    B6500 user’s guide> 78 sys adjust menu the sys adjust menu provides access to the tray adjustment settings. Use the following procedure to enter the sys adjust menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ sys adjust menu ” is shown on the first line of th...

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    B6500 user’s guide> 79 tray2 y adjust this submenu fine adjusts the registration in the y axis. 8 0 to 15 press > (increase number) to move the image to the down or press (decrease number) to move the image to the up. Press to save the selection. Tray3 x adjust this submenu fine adjusts the registra...

  • Page 80

    B6500 user’s guide> 80 duplex x adjust this submenu fine adjusts the registration in the x axis. 8 0 to 15 press > (increase number) to move the image to the right or press (decrease number) to move the image to the left. Press to save the selection. Duplex y adjust this submenu fine adjusts the reg...

  • Page 81

    B6500 user’s guide> 81 pcl tray3 id# pcl escape sequence parameter value. 0005 0000 to 9999 press > or buttons to increase or decrease the digit in the selected position. Press the to select the digit and move to the next position press after changing the last digit to save this setting. Pcl tray4 i...

  • Page 82

    B6500 user’s guide> 82 date/time menu the date/time menu provides access to the printer time settings. Use the following procedure to enter the date/time menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ date/time menu ” is shown on the first line of the displ...

  • Page 83

    B6500 user’s guide> 83 minute this submenu allows you to set the current minute. Current minute 0 - 59 press > or to scroll through the minutes. Press to set the minute. Second this submenu allows you to set the current second. Current second 0 - 59 press > or to scroll through the seconds. Press to...

  • Page 84

    B6500 user’s guide> 84 maintenance menu the maintenance menu provides access to the printer maintenance settings. Use the following procedure to enter the maintenance menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ maintenance menu ” is shown on the first li...

  • Page 85

    B6500 user’s guide> 85 usage menu the usage menu provides access to the printer status. Use the following procedure to enter the usage menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ usage menu ” is shown on the first line of the display. 3. Press the button...

  • Page 86

    B6500 user’s guide> 86 flash menu the flash menu provides access to the flash device. Use the following procedure to enter the flash menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ flash menu ” is shown on the first line of the display. 3. Press the button t...

  • Page 87

    B6500 user’s guide> 87 warning all files on the flash dimm will be deleted if the format flash function is selected. Format usr flash this selection will reformat the flash dimm. Press to reformat the flash dimm. Flash summary this selection will print a page containing information about the install...

  • Page 88

    B6500 user’s guide> 88 disk menu the disk menu provides access to the disk settings. Use the following procedure to enter the disk menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ disk menu ” is shown on the first line of the display. 3. Press the button to e...

  • Page 89

    B6500 user’s guide> 89 warning all files on the hard disk will be deleted if the format disk function is selected format disk this selection will reformat the hard disk. Press to reformat the hard disk. Disk summary this selection will print a page containing information about the installed hard dis...

  • Page 90

    B6500 user’s guide> 90 comp flash menu the comp flash menu provides access to the compact flash settings. Use the following procedure to enter the compact flash menu: 1. Press the menu button on the control panel. 2. Press the button until the text “ comp flash menu ” is shown on the first line of t...

  • Page 91

    B6500 user’s guide> 91 warning all files on the compact flash will be deleted if the format cmp flash function is selected format cmp flash this selection will reformat the compact flash. Press to reformat the compact flash. Cflash summary this selection will print a page containing information abou...

  • Page 92

    B6500 user’s guide> 92 job accounting the job accounting menu provides access to functions and settings related to this feature. Use the following procedure to enter the job accounting menu to change the settings or access the functions: 1. Press the menu button on the control panel. 2. Press the bu...

  • Page 93

    B6500 user’s guide> 93 spooling the spooling menu provides access to the functions and settings related to this feature. Use the following procedure to enter the spooling menu to change the settings or access the functions: 1. Press the menu button on the control panel. 2. Press the button until the...

  • Page 94

    B6500 user’s guide> 94 delete use to delete a spool file from the user flash, disk, or compact flash. Customer selectable user flash disk compact flash press > or to select location of file (user flash, disc, or compact flash). Press to enter the location. Press > or to select the file. Press to del...

  • Page 95: Troubleshooting

    B6500 user’s guide> 95 troubleshooting when paper jams caution • when removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed pape...

  • Page 96

    B6500 user’s guide> 96 1. Open cover a, and holding the drum/toner cartridge by the grip, remove it from the printer (1). 2. Turn the roll as shown in the diagram and remove any jammed paper inside (2). 3. Return the drum/toner cartridge and cover a to their original positions. Note > when the optio...

  • Page 97

    B6500 user’s guide> 97 pulling out paper trays 1. Pull out all paper trays and remove any wrinkled paper. 2. Examine the inside of the printer and remove any jammed paper. After removing paper, 1. Push the paper trays completely back into the printer. 2. Open and close cover a. Doing this will clear...

  • Page 98

    B6500 user’s guide> 98 cover c duplex unit remove the rear tray when opening the back cover. Push up the lever shown in the diagram to open the cover. Cover d offset catch tray.

  • Page 99

    B6500 user’s guide> 99 when problems occur before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. Warning • never open or remove machine covers that are secured with screws unless specifically instructed in the user guide. A high volta...

  • Page 100

    B6500 user’s guide> 100 cannot print. Is the light of the indicator off? If so, this printer is off-line or in menu setting mode. Fix the problem according to the following display status: “off-line” press the button to exit the off-line mode. Others press the “main components and their functions” o...

  • Page 101

    B6500 user’s guide> 101 light of indicator is blinking. An error that you cannot rectify yourself has occurred. Record the displayed error message or error code, switch off the power, pull out the power plug from the outlet, and then contact service. Although no print job is sent, the message “print...

  • Page 102

    B6500 user’s guide> 102 printing is taking up a lot of time. The receive buffer is insufficient. When printing documents of high resolution, reduce the memory capacity of items not in use. It is recommended to disable ports not in use, and channel the memory to other purposes. Is the printer driver ...

  • Page 103

    B6500 user’s guide> 103 paper cannot be fed. Paper jam. Multiple papers are fed. Papers are fed at an angle. Paper is wrinkled. Is the paper correctly set? Load the paper correctly. For labels, transparencies or envelopes, fan them well first to allow air to enter between each sheet before loading. ...

  • Page 104

    B6500 user’s guide> 104 envelope is wrinkled. Envelopes can get wrinkled depending on the type used. Open cover b of this printer and lift up the levers at both ends of the fuser unit. The wrinkles can be reduced. After printing the envelope, remember to return the levers to their original positions...

  • Page 105

    B6500 user’s guide> 105 when the print quality is poor when the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact service. Symptom reason/action printing is light...

  • Page 106

    B6500 user’s guide> 106 dirt appears at equal intervals. The feed route of the paper is stained. Print a few pages to remove the stains. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. “ replacing the drum/toner cartridge” (p. 119) white dots appear in blac...

  • Page 107

    B6500 user’s guide> 107 nothing is printed. Multiple sheets of paper are fed simultaneously. Fan the paper well and reload. “ loading paper” (p. 41) the drum/toner cartridge is defective/damaged or there is no more toner inside the cartridge. Replace with a new drum/ toner cartridge. “ replacing the...

  • Page 108

    B6500 user’s guide> 108 transparencies and envelopes are not printed clearly. The type of transparency or envelope loaded cannot be used in this printer. Load the correct type of paper. “ usable paper” (p. 37) check that the paper type on the printer driver or the control panel is correctly set. “ s...

  • Page 109

    B6500 user’s guide> 109 message list message list (alphabetical order) this section describes the messages displayed on the control panel. Message condition/reason/action bad action format error. Bad action str missing or bad action defined for job. Bad bufsize cmd format error on bufsize command. B...

  • Page 110

    B6500 user’s guide> 110 disk unformatted error message displayed when unformatted disk is detected. Duplex paper jam detected. Error message displayed for duplex tray. Duplex failure duplex unit failure. End job confirmation prompt used when cancel is pressed. Engine nv fail error message displayed ...

  • Page 111

    B6500 user’s guide> 111 net comm error error message used to report network interface communication failure. Net: error used for display of network interface error code (net1: error yy) nvram failure nvram failure message. Offset tray optional face-down output tray (offset-capable) offset tray fail ...

  • Page 112

    B6500 user’s guide> 112 ros failure error message displayed for ros failure. Select to format user prompt displayed when unformatted disk detected. Service error report service errors (“service error xx”). Toner low toner cartridge is low toner missing error message displayed when toner cartridge is...

  • Page 113

    B6500 user’s guide> 113 network related troubles using tcp/ip this section describes how to identify the cause and fix an error when a problem occurs in the tcp/ip environment. For the troubles that occur in other environments, refer to the network print environment user guide. When the printer is n...

  • Page 114

    B6500 user’s guide> 114 the printer is switched off after a print instruction has been sent from a computer. Or the print instruction is sent to the printer which is switched off. “unable to print (networkerror)” is displayed. Check whether the printer is switched on. Switch on the printer. Print in...

  • Page 115

    B6500 user’s guide> 115 for windows nt 4. 0/windows 2000/windows xp when the printer is not printing cause verification action incorrect ip address. Ask your network administrator to check that the ip address is correct. Specify the correct ip address for the printer. When [lpd spool] is set to [mem...

  • Page 116

    B6500 user’s guide> 116 using printer web page symptom reason/action cannot be connected to printer web page. Is the printer working correctly? Check if the power of the printer is switched on. Is printer web page enabled? Print out the [system settings list] to check. Is the url correctly entered? ...

  • Page 117

    B6500 user’s guide> 117 clicking the [submit] button prompts messages such as “no data” or “the server has returned invalid or unrecognizable response”. Are the user name and password correct? Enter the correct user name and password. Switch off and then on the printer. Symptom reason/action.

  • Page 118

    B6500 user’s guide> 118 mail related troubles this section explains how to fix the troubles when the mail notification services and e-mail printing features are used. Symptom reason/action cannot perform e-mail printing. Check the following settings: • is the printer e-mail address specified? • is [...

  • Page 119: Daily Care

    B6500 user’s guide> 119 daily care replacing the drum/toner cartridge the drum/toner cartridge includes the toner and the photosensitive drum. When it is about time to replace the drum/toner cartridge, the following message will appear on the control panel. Note > the possible number of pages that c...

  • Page 120

    B6500 user’s guide> 120 caution on handling the drum/toner cartridge when handling the drum/toner cartridge, take note of the following points: warning > never throw a drum/toner cartridge into an open flame. It can cause an explosion and you can get burnt. • do not subject it to direct sunlight or ...

  • Page 121

    B6500 user’s guide> 121 2. Hold the drum/toner cartridge by the grip and pull it out slowly. Note > to prevent the toner from dirtying the floor, lay a piece of paper on the floor first before putting the drum/toner cartridge down. 3. Take the new drum/toner cartridge out of the packaging box and sh...

  • Page 122

    B6500 user’s guide> 122 6. Close cover a securely. Important: • if the offset catch tray is folded as in step 1, close cover a and then return the tray to its original position. • if you continue to print with the offset catch tray folded, this may cause a paper jam. Always use the printer with the ...

  • Page 123

    B6500 user’s guide> 123 printing reports/lists print the report/list by operating the control panel. 1. Press the 2. Press the or button until [information menu] is displayed, then press the button. 3. Press the or button until the desired report/list is displayed, then press the button. 4. The sele...

  • Page 124

    B6500 user’s guide> 124 1. Press the menu button on the control panel. 2. Press the button until the text “ disk menu, ” “flash menu,” or “comp flash menu” is shown on the first line of the display. 3. Press the button to enter the selected menu. 4. Press the > or buttons to move through the submenu...

  • Page 125

    B6500 user’s guide> 125 computer oss • microsoft ® windows ® 95 operating system (service pack 1 or later) • microsoft ® windows ® 98 operating system • microsoft ® windows ® me operating system • microsoft ® windows nt ® workstation 4.0 (service pack 4 or later) • microsoft ® windows ® 2000 profess...

  • Page 126

    B6500 user’s guide> 126 for the network to work properly, the following settings must be configured on the web browser. For netscape communicator • settings that enable java script are selected. • to compare the document in the cache and the document on the network, either the setting that compares ...

  • Page 127

    B6500 user’s guide> 127 3. If you want to configure each settings of the printer, press [login] to login to this printer. Note > the user name (administrator’s name) for login to the printer is fixed at “root”. And the password is the last six characters of the mac address (factory defaults), the pa...

  • Page 128

    B6500 user’s guide> 128 about mail notice service the types of information that can be sent through mail notice service are listed below. Refer to: • how to set user limitation: “ip filter feature via ip address list” (p. 127) settings for mail notice service to use the mail notice service, settings...

  • Page 129

    B6500 user’s guide> 129 > after configuring the settings, always click [submit] and switch off/on the printer to reboot. Setting the printer driver properties configure the following settings in the properties of the pcl printer driver in order to receive e-mails regarding print job results. This se...

  • Page 130

    B6500 user’s guide> 130 5. Click [printing preferences] on the [general] tab. The [printing preferences] dialog box will be displayed. 6. Click the [detailed settings] tab. 7. Select the [notify job end by e-mail] check box. 8. Enter the e-mail address for notification in [e-mail address]. 9. Click ...

  • Page 131

    B6500 user’s guide> 131 cleaning the printer this section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault...

  • Page 132

    B6500 user’s guide> 132 never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it bym yourself to avoid injuries or burns. Switch off the machine immediately, and contact service. • remove any remai...

  • Page 133

    B6500 user’s guide> 133 there are feed rolls in the interior of this printer (two locations, total of four), tray module (one location) and paper tray (one location). Tj094ano_text.Jpg a feed rollers (1) b inside of machine (two locations) (2) open cover a and after removing the drum/toner cartridge...

  • Page 134

    B6500 user’s guide> 134 2. While pushing the retard part (see right diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). 3. Wipe the rubber parts with a wet but well-wrung soft cloth. 4. Turn the short tab of th...

  • Page 135

    B6500 user’s guide> 135 by aligning the slot of the feed roll with that of the shaft, push the feed roll completely in so that the short tab fits into the slot of the shaft. 5. Push the paper tray completely into the printer. When moving the printer carry out the following procedure when moving the ...

  • Page 136

    B6500 user’s guide> 136 • if the duplex unit (optional) or a4 universal tray (optional) has been installed, uninstall it before moving the printer. If these are not fixed securely to the printer, they may fall to the ground and cause injuries. 1. Press the power switch of this printer to the positio...

  • Page 137: Appendix A

    B6500 user’s guide> 137 appendix a pcl emulation symbol sets 10u:pc-8 cp437 11u:pc-8 d/n 12u:pc-850 17u:pc-852 9t:pc-turkish 19u:win latin1 9e:win latin2 5t:win latin5 7j:desk top 10j:ps text 13j:ventura int 14j:ventura us 6j:microsoft pub 8m:math-8 ps:math 6m:ventura math 15u:pi font 1u: legal 1e: ...