Oki C5100 Regulatory And Safety Information Manual

OKI

®

 C5100 & C5300

Warranty, Regulatory and Safety Information

Limited Warranty: U.S. and Canada

Oki Data Americas, Inc. (Oki Data) warrants this printer to be free 

from defects in material and workmanship and will remedy any 

such defect according to the terms of this 

Limited Warranty

.

Oki Data will repair (or at its option, replace) at no charge, any 

defective component(s) of the Printer for one (1) year from the date 

of purchase except for the printhead (LED imaging array), which is 

warranted for a period of five (5) years from date of purchase. This 

Limited Warranty

 extends to the original purchaser only. This 

Limited Warranty

 does not extend to consumable items.

Overnight Exchange

Note:

Available in the United States and Canada only. 

Overnight Exchange does not include the replacement 

or repair of product consumables or supplies.

If you choose to use our Overnight Exchange service, call 

1-800-OKI-DATA (1-800-654-3282): our trained personnel 

will try to solve your problem over the phone. If they 

determine that your printer hardware is defective, an 

exchange printer will be shipped to you via air express. Have 

your credit card available as our representative will be asking 

for this information. You will receive the exchange printer the 

next business day—or no later than the second business day.

Return the original printer to Oki Data by using the same 

packaging materials you received with the exchange printer. 

The printer to be returned must be made available for pickup 

by Oki Data's representative within 2 business days of your 

receipt of the exchange printer: failure to do so may result in 

your being charged the full price of the exchange unit. Before 

you ship the printer, remove the image drums and toner 

cartridges to prevent damage to the printer during shipment: 

failure to do so may result in a fee for cleaning/repairs which 

will be charged to your account.

When Overnight Exchange is used, the returned machine 

becomes the property of Oki Data. Exchange machines may 

be new or repaired, at the option of Oki Data: the exchange 

machine becomes the property of the customer when the 

returned machine has been picked up by Oki Data's 

designated carrier. The exchange printer will be warranted for 

thirty (30) days or the remaining warranty period of the 

returned printer, whichever is longer.

Overnight Exchange of the printer for a printhead failure is 

limited to one year from date of purchase. For the remaining 

printhead warranty period, replacement will be at an 

authorized service center or authorized third party service 

organization. Call 1-800-OKI-DATA for authorized service 

locations.

To make request or claim for service under this 

Limited Warranty 

contact your local Oki Data authorized service center or Oki Data at 

1-800-OKI-DATA (1-800-654-3282).

A written receipt for the product, showing the date of purchase, 

dealer’s name, and both the model and serial numbers of this printer 

must accompany any request or claim for work to be performed 

under this 

Limited Warranty

.

This 

Limited Warranty

 shall not apply if the product has been 

damaged due to abuse, misuse, misapplication, accident, or as a 

result of service or modification by any other than an authorized 

Oki Data service center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN 

THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. 

NO WARRANTIES WHETHER EXPRESS OR IMPLIED, 

INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED 

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A 

PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE 

RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE. 

Some states do not allow limitations on how long an implied 

warranty lasts, so the above limitation may not apply to you.

OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR 

ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL 

DAMAGES OR LOSS ARISING FROM THE USE OF THIS 

PRODUCT. Some states do not allow the exclusion or limitation of 

incidental or consequential damages, so the above exclusion may 

not apply to you.

Additional information on obtaining service under this 

Limited 

Warranty

 is available by contacting the Oki Data dealer from whom 

the product was purchased, by contacting Oki Data directly at 1-

800-OKI-DATA (U.S. and Canada, English only) or at 1-856-222-

7496 (Spanish only), or by contacting one of the service locations 

listed below.

This 

Limited Warranty

 applies to this printer. However, the 

procedure for obtaining service may vary outside the continental 

United States. Contact your Oki Data dealer for such warranty 

service information.

This warranty gives you specific legal rights, and you may also 

have other rights which vary from state to state.