Summary of C5100

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    User’s guide.

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    Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manuf...

  • Page 3: Contents

    C5100 user’s guide contents • 3 contents introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 front view . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 4

    C5100 user’s guide contents • 4 menu functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 how to make changes in the menus. . . . . . . . . . . . . . . . . . . . . . . .65 for example: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 5

    C5100 user’s guide contents • 5 utility programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 color swatch utility. . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 6: Introduction

    C5100: introduction • 6 introduction your new printer is designed with advanced features to give you clear, vibrant color printing and crisp black and white pages at high speed on a range of print media. Features: • up to 12 pages per minute in full color. • up to 20 pages per minute in black and wh...

  • Page 7: Rinter

    C5100: introduction • 7 p rinter o verview front view output stacker, face down standard printed copy delivery point. Holds up to 250 sheets of 20-lb. (75 g/m²) paper. Operator panel menu driven operator controls and lcd display panel (can be changed to show different languages: see page 10). Papert...

  • Page 8: Rear View

    C5100: introduction • 8 rear view on/off switch socket for power cord usb interface network interface optional duplex unit rear stacker (face up), capacity100 sheets when the rear paper stacker is folded down, paper exits the printer through the rear of the printer and is stacked face up. This is us...

  • Page 9: Otes

    C5100: introduction • 9 n otes , c autions , etc . Note a note appears like this. A note provides additional information to supplement the main text which helps you to use and understand the product. Caution! A caution appears like this. A caution provides additional information which, if ignored, m...

  • Page 10: Hanging

    C5100: introduction • 10 c hanging the display language 1. Press menu + repeatedly until you see system config menu power save delay time 2. Press enter. 3. Press menu + repeatedly until you see system config menu language 4. Press enter. 5. Press menu + and/or menu – repeatedly until you see the la...

  • Page 11: Media Recommendations

    C5100 media recommendations • 11 media recommendations your printer can handle a variety of print media, including a range of paper weights and sizes, transparencies, labels and envelopes. This section provides general advice on choice and use of media. M edia w eight d esignations caution! Print me...

  • Page 12: Edia

    C5100 media recommendations • 12 m edia t ypes paper the best performance is obtained when using paper designed for use in copiers and laser printers. Suitable types include: • hammermill ® laser printer radiant white, 24 lb. Us bond (90 g/m²) • xerox ® 4024, 20 lb.Us bond (75 g/m²) • oki ® 52206101...

  • Page 13: Envelopes

    C5100 media recommendations • 13 envelopes • use only recommended envelopes (oki 52206301 and 52206302: see “selecting/using oki print media“ in your c5100 handy reference guide for more information). • envelopes should be stored flat and away from moisture, direct sunlight and heat sources. • don’t...

  • Page 14: Labels

    C5100 media recommendations • 14 labels • avery 5161 white laser labels (letter size) work well with your printer. Check http://my.Okidata.Com for the latest information on media for your printer. • use only labels designed for use in color laser printers and photocopiers. Caution! • labels should c...

  • Page 15: Edia

    C5100 media recommendations • 15 m edia : t ray 1 and o ptional t ray 2 media sizes: trays 1 & 2 feed exit paper size tray 1 tray 2 top a a. Use the top exit (face down stacker) only for paper up to 47 lb. Us bond (98 lb. Index, 177 g/m 2 ). Rear b b. Switch to the rear exit (face up stacker) when y...

  • Page 16: Auto Switching

    C5100 media recommendations • 16 auto switching if you have identical paper stock loaded in the multi-purpose tray or the optional second paper tray, you can have the printer automatically switch to the other tray when the current tray runs out of paper. This function is enabled in the print menu. (...

  • Page 17: Feed

    C5100 media recommendations • 17 media sizes: multi-purpose tray feed exit paper size mp tray rear a a. Use the rear exit (face up stacker) for heavy paper, transparencies, envelopes, and labels. Top b b. Use the top exit (face down stacker) only for paper up to 47 lb. Us bond (98 lb. Index, 177 g/m...

  • Page 18: Xit

    C5100 media recommendations • 18 t op e xit (f ace d own s tacker ) • holds up to 250 sheets of 20-lb. Us bond (42 lb. Index, 75 g/m² metric) standard paper • handles paper stocks up to 47 lb. Us bond (98 lb. Index, 176 g/m² metric). • pages are printed in reading order (page 1 first; last page on t...

  • Page 19: Loading Paper

    C5100 loading paper • 19 loading paper t rays 1 and 2 1. Remove the paper tray from the printer. Note if you have the optional second paper tray installed: • if you are printing from the 1st (upper) tray, you can pull out the 2nd (lower) tray and reload it while the printer is printing. • if you are...

  • Page 20: Again (3).

    C5100 loading paper • 20 2. Fan the paper to be loaded at the edges (1) and in the middle (2), then tap the edges of the stack on a flat surface to make it flush again (3). 3. Load paper print side down, making sure the rear stopper (1) and paper guides (2) are snug against the paper. 1 2 3.

  • Page 21: Note

    C5100 loading paper • 21 4. Gently close the paper tray. Note load letterhead paper face down, with the top edge aimed towards the front of the printer..

  • Page 22: Note

    C5100 loading paper • 22 note to prevent paper jams: • do not leave space between the paper and the guides and rear stopper. • do not overfill the paper tray. Capacity depends on the type of paper stock. • do not load damaged paper. • do not load paper of different sizes or types at the same time. •...

  • Page 23: Ulti

    C5100 loading paper • 23 m ulti -p urpose (mp) t ray note the mp tray will take a stack of media about 3/8'' (10 mm) high, equivalent to about 10 envelopes or 50 transparencies. Do not exceed the 3/8'' (10 mm) media stack height..

  • Page 24: 1. Open The Mp Tray.

    C5100 loading paper • 24 1. Open the mp tray..

  • Page 25: • Letterhead Stationery:

    C5100 loading paper • 25 2. Press down on the loading platform. 3. Load the print media and adjust the guides (1) to the size media being used. • letterhead stationery: – for single-sided printing, load with pre-printed side up and the top edge into the printer. – for two-sided (duplex) printing, lo...

  • Page 26

    C5100 loading paper • 26 4. Press the blue tray latch (1) toward the paper stack to lift the paper platform into the feed position..

  • Page 27: Using The Printer Driver

    C5100: using the printer driver • 27 using the printer driver the windows printer driver contains settings for many of the same items as are found in the operator panel menus. Where items in the printer driver are the same as those in the operator panel menus, and you print documents from windows, t...

  • Page 28: 98 / Me / Xp / Nt 4.0

    C5100: using the printer driver • 28 n-up printing (printing multiple pages on one sheet) 98 / me / xp / nt 4.0 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer, then: a. Windows 98/me/nt4.0: click properties . B. Windows xp: click prefer...

  • Page 29: Printing Custom Page Sizes

    C5100: using the printer driver • 29 printing custom page sizes 98 / me / xp / nt 4.0 custom page sizes can be printed from tray 1, tray 2 or the multi-purpose (mp) tray, one-sided printing only, rear exit only. Tray 1 and tray 2 custom size range • minimum 3.94'' x 5.83'' [100 x 148 mm] • maximum 8...

  • Page 30: 4. In The

    C5100: using the printer driver • 30 4. In the print dialog box, select your printer, then: a. Windows 98/me/nt4.0: click properties . B. Windows xp: click preferences . 5. On the setup tab, under media , select user defined size from the bottom of the size drop-down list, or select a custom size yo...

  • Page 31: 98 / Me / Xp / Nt 4.0

    C5100: using the printer driver • 31 creating and saving custom page sizes 98 / me / xp / nt 4.0 1. Click start → settings → printers [ printers and faxes for xp]. 2. Right click the c5100 printer icon, then: a. Windows 98/me: select properties , then click the printer properties tab. B. Windows xp:...

  • Page 32: 98 / Me / Xp / Nt 4.0

    C5100: using the printer driver • 32 changing the resolution for a print job 98 / me / xp / nt 4.0 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer, then: a. Windows 98/me/nt4.0: click properties . B. Windows xp: click preferences . Note ...

  • Page 33: 3. On The

    C5100: using the printer driver • 33 3. On the job options tab, select the required printing resolution under quality : • fine = high resolution, slower speed: choose this one for opti- mum results when printing graphics. • normal = medium resolution, medium speed: the default. • fast = low resoluti...

  • Page 34: 98 / Me / Xp / Nt 4.0

    C5100: using the printer driver • 34 duplex printing (printing on both sides of the paper) 98 / me / xp / nt 4.0 • standard paper sizes only. • paper weight range 20 to 28 lb. Us bond (75 to 105 g/m ² ). • paper must be loaded print side up. • any tray (tray 1, optional tray 2, mp tray) can be used ...

  • Page 35: 3. On The

    C5100: using the printer driver • 35 3. On the setup tab, under 2-sided printing , select long edge or short edge . 4. Click ok . 5. Windows 98/me/nt4.0: click ok . Windows xp: click print ..

  • Page 36: Printing Booklets

    C5100: using the printer driver • 36 printing booklets 98 / me / xp / nt 4.0 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer, then: a. Windows 98/me/nt4.0: click properties . B. Windows xp: click preferences . Notes • you must have the d...

  • Page 37: 3. On The

    C5100: using the printer driver • 37 3. On the setup tab, under finishing mode , select booklet in the drop-down list. 4. Click options , enter your settings, and click ok . 5. Click ok . 6. Windows 98/me/nt4.0: click ok . Windows xp: click print ..

  • Page 38: Printing Watermarks

    C5100: using the printer driver • 38 printing watermarks 98 / me / xp / nt 4.0 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer, then: a. Windows 98/me/nt4.0: click properties . B. Windows xp: click preferences . 3. On the job options tab...

  • Page 39: First Page Only

    C5100: using the printer driver • 39 5. If you wish to print the watermark only on the first page of the document, select first page only . 6. Click ok twice. 7. Windows 98/me/nt4.0: click ok . Windows xp: click print . Note to create a new watermark or edit an existing watermark: • click the new or...

  • Page 40: Collating

    C5100: using the printer driver • 40 collating 98 / me / xp / nt 4.0 the following instructions explain how to select collating using the printer driver. 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer, then: a. Windows 98/me/nt4.0: clic...

  • Page 41: Printing Posters

    C5100: using the printer driver • 41 printing posters 98 / me / xp / nt 4.0 this option allows you to configure and print posters by breaking up the document page into multiple pieces which print enlarged on separate sheets. Then the separate sheets are combined to produce a poster. 1. Open the file...

  • Page 42: Indows

    C5100: using the printer driver • 42 w indows 2000 • n-up printing: multiple pages on one sheet (see page 43) • custom page sizes (see page 46) • selecting print resolution (see page 47) • duplex printing (see page 49) • watermarks (see page 52) • collating (see page 54) • printing posters (see page...

  • Page 43: 2000

    C5100: using the printer driver • 43 n-up printing (printing multiple pages on one sheet) 2000 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer. 3. On the setup tab, under finishing mode (1), select the required number of pages per sheet ...

  • Page 44: Printing Custom Page Sizes

    C5100: using the printer driver • 44 printing custom page sizes 2000 custom page sizes can be printed from tray 1, tray 2 or the multi-purpose (mp) tray, one-sided printing only, rear exit only. Tray 1 and tray 2 custom size range • minimum 3.94'' x 5.83'' [100 x 148 mm] • maximum 8½'' x 14'' [215.9...

  • Page 45: 5. On The

    C5100: using the printer driver • 45 5. On the setup tab, under media , select user defined size in the size drop-down list. Define the custom size in the dialog box which appears, then click ok . 6. Select the tray you will be using in the source drop-down list under media , then click ok . 7. Clic...

  • Page 46: 2000

    C5100: using the printer driver • 46 creating and saving custom page sizes 2000 1. Click start → settings → printers . 2. Right click the c5100 printer icon, then select properties . 3. Click printing preferences . 4. On the setup tab, click paper feed options . 5. Click custom size . 6. For each si...

  • Page 47: 2000

    C5100: using the printer driver • 47 changing the resolution for a print job 2000 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer. Note these instructions explain how to change the settings as you are printing a job. If you wish to chang...

  • Page 48: 3. On The

    C5100: using the printer driver • 48 3. On the job options tab, select the required printing resolution under quality : • fine = high resolution, slower speed: choose this one for opti- mum results when printing graphics. • normal = medium resolution, medium speed: the default. • fast = low resoluti...

  • Page 49: 2000

    C5100: using the printer driver • 49 duplex printing (printing on both sides of the paper) 2000 • standard paper sizes only. • paper weight range 20 to 28 lb. Us bond (75 to 105 g/m ² ). • paper must be loaded print side up. • any tray (tray 1, optional tray 2, mp tray) can be used for duplex printi...

  • Page 50: 3. On The

    C5100: using the printer driver • 50 3. On the setup tab, under 2-sided printing , select long edge or short edge . 4. Click print ..

  • Page 51: Printing Booklets

    C5100: using the printer driver • 51 printing booklets 2000 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer. 3. On the setup tab, under finishing mode , select booklet in the drop-down list. 4. Click options , enter your settings, and cl...

  • Page 52: Printing Watermarks

    C5100: using the printer driver • 52 printing watermarks 2000 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer. 3. On the job options tab, click watermark . 4. Select a name from the watermark list or click new to set up a new watermark. ...

  • Page 53: First Page Only

    C5100: using the printer driver • 53 5. If you wish to print the watermark only on the first page of the document, select first page only . 6. Click ok . 7. Click print . Note to create a new watermark or edit an existing watermark: • click the new or edit button. • enter the text for the watermark ...

  • Page 54: Collating

    C5100: using the printer driver • 54 collating 2000 the following instructions explain how to select collating using the printer driver. 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer. 3. On the job options tab, under job type , enter t...

  • Page 55: Printing Posters

    C5100: using the printer driver • 55 printing posters 2000 this option allows you to configure and print posters by breaking up the document page into multiple pieces which print enlarged on separate sheets. Then the separate sheets are combined to produce a poster. 1. Open the file in your applicat...

  • Page 56: Color Printing

    C5100: color printing • 56 color printing the printer driver supplied with this printer provides several controls for changing the color output of your printer. For general use the auto settings will suffice, providing reasonable default settings that will produce good results for most documents. Ma...

  • Page 57: Viewing Conditions

    C5100: color printing • 57 viewing conditions a print can look very different under different lighting conditions. For example, the colors in a print may look different when viewed standing next to a sunlit window, compared to how they look under standard office fluorescent lighting. Printer driver ...

  • Page 58: Paper Type

    C5100: color printing • 58 how your software application displays color some graphics applications such as coreldraw ® or adobe ® photoshop ® may display color differently from "office" applications such as microsoft ® word. Please see your application’s on-line help or user manual for more informat...

  • Page 59: Hoosing

    C5100: color printing • 59 c hoosing a c olor m atching m ethod there is no correct way to achieve a good match between the document displayed on your monitor, and its printed equivalent. There are many factors involved in achieving accurate and reproducible color. The following guidelines may help ...

  • Page 60: Matching Photographic Images

    C5100: color printing • 60 matching photographic images rgb only oki color matching is a generally a good choice. Select a matching method appropriate to your monitor. Rgb or cmyk if you are printing photographic images from a graphics application such as adobe photoshop, you may be able to use soft...

  • Page 61: Olor

    C5100: color printing • 61 c olor m atching color matching options the color matching options in the driver can be used to help match your printed colors to the ones displayed on your monitor. The driver color matching options are found on the color tab in the driver: note the driver’s color options...

  • Page 62: Manual Color

    C5100: color printing • 62 to set the color matching options manually, click manual color . The color tab screen will change to: choose from the following options: • monitor (6500k) perceptual optimized for printing daylight photographs. • monitor (6500k) vivid optimized for printing bright colors. ...

  • Page 63: Default:

    C5100: color printing • 63 to engage a predefined color profile as the color matching default: 1. Click start → settings → printers [ printers and faxes in windows xp]. 2. Right-click the printer name and select properties . 3. On the color management tab, select manual . 4. Click add . 5. Select th...

  • Page 64: File

    C5100: color printing • 64 to change the color matching options for a particular print job: 1. Open the file in your application and select file → print . 2. In the print dialog box, select your printer. A. Windows 98/me/nt4.0: click properties . B. Windows xp: click preferences . 3. Click the color...

  • Page 65: Menu Functions

    C5100: menu functions • 65 menu functions this section lists the menus accessed via the controls on the printer’s operator panel and displayed in the lcd window. Many of these settings can be overridden by settings in the windows printer drivers. However, several of the driver settings can be left a...

  • Page 66: Enter.

    C5100: menu functions • 66 6. When the setting you wish to use appears on the display, press enter. An asterisk (*) appears next to the setting, and the setting flashes. 7. To finish: a. If you are through making settings in the menu, press on line to engage the setting and exit the menu. B. If you ...

  • Page 67: For Example:

    C5100: menu functions • 67 for example: to change the time interval for the printer to wait before going into power save mode (default setting is 60 min): 1. Press + to enter the menu mode. 2. Press + and/or – repeatedly until you see sys config menu 3. Press enter to go into the sys config menu. Po...

  • Page 68: Ummary

    C5100: menu functions • 68 s ummary of m enu d efaults menu defaults note: menus/items with a dagger ( † ) only appear when the appropriate option (e.G., duplex unit, second paper tray, etc.) is installed. Menu item default setting information menu print menu map [execute] demo1 [execute] print menu...

  • Page 69: Menu Defaults (Cont.)

    C5100: menu functions • 69 color menu density control auto adjust density [execute] ajst regstration [execute] c reg fine ajst 0 m reg fine ajst 0 y reg fine ajst 0 sys config menu pow save time 60 min clrable warning on manual timeout 60 sec wait timeout 90 sec low toner continue jam recovery on er...

  • Page 70: Menu Defaults (Cont.)

    C5100: menu functions • 70 network menu (cont.) ftp enable snmp enable lan normal hub link setting auto negotiate memory menu † receive buf size auto flash initialize [execute] sys adjust menu † x adjust 0.00 millimeter y adjust 0.00 millimeter duplex x adjust 0.00 millimeter duplex y adjust 0.00 mi...

  • Page 71: Menu Defaults (Cont.)

    C5100: menu functions • 71 usage menu (cont.) color page count nnnn mono page count nnnn k drum life remaining nn% c drum life remaining nn% m drum life remaining nn% y drum life remaining nn% belt life remaining nn% fuser life remaining nn% k toner remaining nn% c toner remaining nn% m toner remain...

  • Page 72: Rinter

    C5100: menu functions • 72 p rinter m enus information menu item action explanation print menu map execute prints the menumap (menu listing) with current settings shown. Information about your printer is also shown at the top of each menumap page. Demo1 execute prints the built-in demo page. Print m...

  • Page 73: Do Not Use

    C5100: menu functions • 73 mp tray usage do not use when mismatchxxx if a document to be printed demands a paper size not installed in the selected tray, the printer can automatically feed from the multi-purpose tray instead. If this function is not enabled, the printer will stop and request that th...

  • Page 74: Media Menu

    C5100: menu functions • 74 media menu notes: • factory default settings are shown in bold. • menus/items with a dagger ( † ) only appear when the appropriate option (e.G., duplex unit, second paper tray, etc.) is installed. Item settings explanation tray1 papersize a4, a5, a6, b5 legal14 legal13.5 l...

  • Page 75: Letter

    C5100: menu functions • 75 mpt papersize letter executive legal14 legal13.5 legal13 a4, a5, a6, b5 custom com-9 envelope com-10 envelope monarch env dl envelope c5 envelope defines the size of paper to be fed from the multi-purpose tray. Mpt papertype plain letterhead transparency labels bond recycl...

  • Page 76: Media Menu (Cont.)

    C5100: menu functions • 76 y-dimension 5 to 35.5 inch default = 11 inch defines the length of paper defined by the “custom” settings. Note that media of up to 47'' (1.2 m) in length can be fed one sheet at a time from the multi-purpose tray- for banner printing. Media menu (cont.) notes: • factory d...

  • Page 77: Note

    C5100: menu functions • 77 note the printer automatically adjusts color balance and density at appropriate intervals, optimizing the printed output for bright white paper viewed in natural daylight conditions. The items on this menu provide a means of changing the default settings for special or par...

  • Page 78: System Configuration Menu

    C5100: menu functions • 78 system configuration menu note: factory default settings are shown in bold. Items settings explanation pow save time 5 15 30 60 240 adjusts the time before the printer automatically switches into power saving mode. In this mode power consumption is reduced, but when a job ...

  • Page 79: Usb Menu

    C5100: menu functions • 79 language english german french italian spanish swedish norwegian danish dutch turkish portuguese polish sets the language used for the display window and printed reports. Usb menu note: factory default settings are shown in bold. Item settings explanation soft reset enable...

  • Page 80: Network Menu (Cont.)

    C5100: menu functions • 80 ip address set auto manual change this to manual to specify the ip address through the front panel.(see next entry) required for non-dhcp networks. Ip address xxx.Xxx.Xxx.Xxx default = 198.168.100.100 current assigned ip address. To change: • press enter. • use +/– keys to...

  • Page 81: Memory Menu

    C5100: menu functions • 81 ftp enable disable enables or disables communication via ftp. This item will not appear in the menu if tcp/ip is set to disable. Snmp enable disable enables or disables snmp protocol. Lan normal small normal = global network small = local network hub link setting auto nego...

  • Page 82: System Adjust Menu

    C5100: menu functions • 82 flash initialize [execute] initializes resident flash memory. When enter is pressed, the following message displays. Are you sure? Yes=enter/no=cancel press enter. The following message displays: execute now? Yes=enter/no=cancel press enter, then turn the printer off. The ...

  • Page 83: System Adjust Menu (Cont.)

    C5100: menu functions • 83 drum cleaning off on if you are experiencing horizontal white lines on your printed pages, enter the menu and temporarily change this setting to on, then send a one page print job. This will cause an extra blank sheet to print, cleaning the drum prior to printing. Careful!...

  • Page 84: Maintenance Menu

    C5100: menu functions • 84 maintenance menu note: factory default settings are shown in bold. Item settings explanation menu reset [execute] resets menus to the default settings. Save menu [execute] saves current menu settings as default values. At confirmation prompt, press enter to confirm save, o...

  • Page 85: Usage Menu

    C5100: menu functions • 85 usage menu this menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables on hand and you need to know how ...

  • Page 86: Replacing Consumables

    C5100 replacing consumables • 86 replacing consumables • toner cartridge — life expectancy approximately 5,000 pages, assuming about 5% coverage, which means that 5% of the addressable dots in an image are printed with this color of toner. See “toner cartridge replacement” on page 87. • image drum —...

  • Page 87: Oner

    C5100 replacing consumables • 87 t oner c artridge r eplacement replace toner nnn : zzzz toner empty * nnn: zzzz =410: yellow 411: magenta 412: cyan 413: black toner color oki order # black 42127404 cyan 42127403 magenta 42127402 yellow 42127401.

  • Page 88: Yellow (3), Black (4):

    C5100 replacing consumables • 88 1. Press the cover release and open the printer’s top cover fully. 2. Note the positions of the four cartridges: cyan (1), magenta (2), yellow (3), black (4): warning! If the printer has been powered on, the fuser is hot. This area is clearly labelled. Do not touch..

  • Page 89

    C5100 replacing consumables • 89 3. Pull the colored toner release lever on the cartridge to be replaced (here we are showing replacement of the black toner cartridge) towards the front of the printer. 4. Lift the right-hand end of the cartridge and then pull the cartridge to the right to release th...

  • Page 90

    C5100 replacing consumables • 90 5. Unpack the new toner cartridge and gently shake it from side to side to loosen and distribute the toner evenly inside the cartridge. 6. Remove the adhesive tape from the underside of the cartridge..

  • Page 91: Caution!

    C5100 replacing consumables • 91 7. Holding the cartridge by its top center with the colored release lever to the right, insert the left end of the cartridge into the top of the image drum, pushing it firmly against the spring on the drum unit. Caution! Do not touch the toner release lever until the...

  • Page 92: Important!

    C5100 replacing consumables • 92 8. Lower the right end of the cartridge into the image drum unit, pressing it firmly down in place, then push the colored lock lever back to open the toner slot and lock it in place. Important! The lever should move easily. If it does not, stop! And push down on the ...

  • Page 93

    C5100 replacing consumables • 93 9. Close and latch the top cover..

  • Page 94: Mage

    C5100 replacing consumables • 94 i mage d rum r eplacement replace image drum nnn : zzzz drum life * nnn: zzzz = 350: yellow 351: magenta 352: cyan 353: black 1. Place two sheets of paper on your working surface to protect it. You will put the image drum and toner cartridge on the paper while replac...

  • Page 95: Warning!

    C5100 replacing consumables • 95 2. Press the cover release and open the top cover fully. 3. Note the positions of the four image drums: cyan (1), magenta (2), yellow (3), black (4): warning! If the printer has been powered on, the fuser is hot. This area is clearly labelled. Do not touch it..

  • Page 96

    C5100 replacing consumables • 96 4. Lift the image drum, complete with its toner cartridge, out of the printer and put it down on one of the sheets of paper. 5. With the colored toner release lever (1) to the right, pull the lever towards you. This will release the bond between the toner cartridge a...

  • Page 97: Caution!

    C5100 replacing consumables • 97 7. Discard the used image drum in accordance with your local regulations. Caution! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If th...

  • Page 98: Caution!

    C5100 replacing consumables • 98 8. Unpack the new image drum. Caution! Image drum handling: the image drum contains toner. To avoid spilling toner, be careful to keep it upright..

  • Page 99

    C5100 replacing consumables • 99 9. Grasp the white tape tab and peel the tape off the drum. 10. Remove the paper sheet, then the clear plastic film..

  • Page 100

    C5100 replacing consumables • 100 11. Remove the silica gel pack. 12. Place the image drum in the printer..

  • Page 101

    C5100 replacing consumables • 101 13. Remove the orange drum seal. 14. Install the toner cartridge in the image drum..

  • Page 102

    C5100 replacing consumables • 102 15. Push back the toner cartridge lock lever. 16. Close and latch the top cover..

  • Page 103: Elt

    C5100 replacing consumables • 103 b elt u nit r eplacement o ki 42158701 replace belt 355: belt life the belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages. 1. Press the cover release and open the top cover fully. Warning! If the printer ...

  • Page 104: Correct Order!

    C5100 replacing consumables • 104 2. Note the positions of the four image drums: cyan (1), magenta (2), yellow (3), black (4). It is essential that they go back in the correct order! 3. Lift each of the image drum units out of the printer and place them on a flat surface in a safe place away from di...

  • Page 105

    C5100 replacing consumables • 105 4. Locate the two blue locks (1) and the handle (2). 5. Turn the two locks about 45° counterclockwise to release the belt..

  • Page 106

    C5100 replacing consumables • 106 6. Pull up the handle and lift the belt unit out of the printer. 7. Unpack the new belt unit and hold it with the blue handle toward the front of the printer. 8. Place the drive gear at the back of the belt unit in the gear at the left rear corner of the printer, an...

  • Page 107

    C5100 replacing consumables • 107 9. Turn the two belt locks about 45° clockwise to secure the belt unit in place. 10. Place the four image drums/toner cartridges back in the printer (1 = cyan, 2 = magenta, 3 = yellow, 4 = black):.

  • Page 108: User

    C5100 replacing consumables • 108 11. Close and latch the top cover. F user r eplacement o ki 42158601 (120v) o ki 42158602 (230v) replace fuser 354: fuser life warning! If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding i...

  • Page 109

    C5100 replacing consumables • 109 1. Press the cover release and open the printer’s top cover fully. 2. Pull the two blue fuser lock levers (1) towards the front of the printer..

  • Page 110

    C5100 replacing consumables • 110 3. Holding the fuser by its handle, lift the fuser out of the printer. If the fuser is still warm, place it on a flat surface which will not be damaged by heat. After letting the fuser cool down, discard it. 4. Remove the new fuser from its packaging, then remove an...

  • Page 111

    C5100 replacing consumables • 111 6. Holding the new fuser by the handle, with the fuser pressure release lever (1) on the right, lower the fuser into the printer. 7. Push the two blue retaining levers (1) toward the rear of the printer to lock the fuser in place..

  • Page 112

    C5100 replacing consumables • 112 8. Close and latch the top cover..

  • Page 113: Options

    C5100: options • 113 options the following options are available for your printer: • additional ram memory (see below) • second paper tray (see page 114) • duplex unit, for two sided printing (see page 115) instructions for installing these options are found in the packaging with the option. Ram m e...

  • Page 114: Econd

    C5100: options • 114 s econd p aper t ray (oki 42158501) the second paper tray takes: • up to 530 sheets of 20-lb. Paper. • all the same size media as tray 1 except a6. • paper weight range 16 to 57 lbs. (60 to 203 g/m 2 )..

  • Page 115: Uplex

    C5100: options • 115 d uplex u nit (oki 42158401) the duplex unit adds the function of two sided printing and enables booklet printing. The duplex unit slides straight into the rear of the printer and requires no tools to install. The duplex unit handles: • paper sizes letter, legal-14, legal-13.5, ...

  • Page 116: Clearing Paper Jams

    C5100 clearing paper jams • 116 clearing paper jams jams can occur due to paper misfeeding from a paper tray or at any point along the paper path. When a jam occurs, the printer immediately stops, and the lcd display indicates the area where the first sheet is jammed. All jammed sheets must be remov...

  • Page 117: Jam 382

    C5100 clearing paper jams • 117 jam 382 open top cover 382: paper jam 1. Open the top cover. 2. Gently pull the sheet out. • if the sheet does not come out easily, go to the next step. • if the sheet does come out, close the cover. 3. Lower the rear exit tray..

  • Page 118: Important!

    C5100 clearing paper jams • 118 4. Pull out the jammed sheet. Important! Warning! The fuser may be hot! If the sheet is difficult to remove, it is partially jammed in the fuser. To get it out, reach around the top cover and press down on the fuser pressure release lever ( 1 ) before pulling the shee...

  • Page 119: 5. Close The Rear Exit.

    C5100 clearing paper jams • 119 5. Close the rear exit. 6. Close the top cover..

  • Page 120: Jam 381

    C5100 clearing paper jams • 120 jam 381 open top cover 381: paper jam 1. Press the cover release and open the printer’s top cover fully..

  • Page 121: Warning!

    C5100 clearing paper jams • 121 2. Note the positions of the four image drums: cyan (1), magenta (2), yellow (3), black (4). It is essential that they go back in the correct order! Warning! If the printer has been powered on, the fuser is hot. This area is clearly labelled. Do not touch it..

  • Page 122: Caution!

    C5100 clearing paper jams • 122 3. Lift each of the image drum/toner cartridge units out of the printer and place them on a flat surface in a safe place away from direct sources of heat and light. Caution! The green surface at the base of each image drum is very delicate and light sensitive. • do no...

  • Page 123: Caution!

    C5100 clearing paper jams • 123 4. Remove any sheets of paper on the belt unit. Caution! Do not use any sharp or abrasive objects to separate sheets from the belt. This may damage the belt surface..

  • Page 124: Note

    C5100 clearing paper jams • 124 note warning! If the printer has been printing, the fuser will be hot! To remove a sheet trapped in the fuser, grasp the edge of the sheet, push the fuser pressure release lever (1) towards the front and down, and lift out the sheet. Then let go of the fuser pressure ...

  • Page 125: 6. Close The Top Cover.

    C5100 clearing paper jams • 125 5. Place the four image drums/toner cartridges back in the printer, being careful to place them in the proper sequence (1=cyan, 2 = magenta, 3 = yellow, 4 = black): 6. Close the top cover..

  • Page 126: Jam 372 and 380

    C5100 clearing paper jams • 126 jam 372 and 380 open front cover nnn : paper jam nnn = 372 or 380. 1. Lift the front cover release and pull open the front cover. 2. Remove any jammed sheets..

  • Page 127: 3. Close The Front Cover.

    C5100 clearing paper jams • 127 3. Close the front cover..

  • Page 128: Jam 370, 373 and 383

    C5100 clearing paper jams • 128 jam 370, 373 and 383 open duplex cover nnn: paper jam nnn = 370, 373, 383 1. Press the duplex cover release and open the duplexer cover..

  • Page 129

    C5100 clearing paper jams • 129 2. Remove any jammed sheets..

  • Page 130: Jam 371

    C5100 clearing paper jams • 130 3. Close the duplex unit cover. Jam 371 open duplex cover 371: paper jam 1. Turn off the printer. 2. Pull out the duplexer..

  • Page 131

    C5100 clearing paper jams • 131 3. Pull the duplexer lid to unlock it. 4. Open the lid and remove the jammed sheet..

  • Page 132: 7. Turn On The Printer

    C5100 clearing paper jams • 132 5. Close the lid and push it back to lock it in place. 6. Push the duplexer back into the printer. 7. Turn on the printer.

  • Page 133: Jam 391 and 392

    C5100 clearing paper jams • 133 jam 391 and 392 open front cover nnn: paper jam open front cover 392: paper jam 1. Pull out the appropriate tray (391 = tray 1, 392 = optional tray 2) and remove any sheet jammed as it exited the tray. 392 391.

  • Page 134: 2. Open The Front Cover.

    C5100 clearing paper jams • 134 2. Open the front cover. 3. Remove any jammed sheets. 4. Close the front cover..

  • Page 135: Jam 390

    C5100 clearing paper jams • 135 jam 390 check mp tray 390: paper jam if the sheet has just begun to enter the printer 1. Gently pull the sheet out of the printer. If the sheet can’t easily be pulled out from the front 1. Lift the front cover release and pull open the front cover..

  • Page 136: 3. Close The Front Cover.

    C5100 clearing paper jams • 136 2. Remove any jammed sheets. 3. Close the front cover..

  • Page 137: Troubleshooting

    C5100 troubleshooting • 137 troubleshooting lcd messages message meaning what to do * toner sensor error flashes across the second line of the display: the indicated color toner (*) is missing from the printer. Open the top cover and make sure the indicated toner is there and properly seated in the ...

  • Page 138: Message

    C5100 troubleshooting • 138 check fuser 320: fuser missing the fuser unit is not properly installed. Open the top cover and check to be sure that the fuser unit is properly seated in the printer and that the lock levers are pushed all the way toward the back of the printer: check mp tray 390: paper ...

  • Page 139: On-Line

    C5100 troubleshooting • 139 load mmm and press online switch 490: mp tray empty print job from mp tray has been received and the mp tray is empty. Load the requested media (mmm) in the mp tray and press on-line . Load mmm nnn : tttt empty a print job has been received and the indicated paper tray is...

  • Page 140: On-Line

    C5100 troubleshooting • 140 power on/off 300: network error an error has occurred involving the network. Shut the printer off, then turn it back on. If the message still appears, check with your network administrator. Press online sw invalid data the printer has received invalid data. Press on-line ...

  • Page 141: Note

    C5100 troubleshooting • 141 yyyy nnn : fatal error an error has occurred which requires service. Yyyy = the general cause. Nnn = error number. Try turning off the printer then turning it back on. If this does not remedy the problem, write down the message including the error number “nnn,” then call ...

  • Page 142: Roblem

    C5100 troubleshooting • 142 p roblem solving paper feed problems. If paper jams are frequent: • more than one sheet feeds at a time. • paper curls. • paper feeds at an angle. Paper jam has been cleared, but printer does not print. Possible cause remedy the printer is not horizontal. Place the printe...

  • Page 143: Roblems

    C5100 troubleshooting • 143 p roblems printing from w indows cannot configure for usb connection. Note • windows 95 and windows nt 4.0 do not support usb. • windows 98 upgraded from windows 95 may not support usb. • windows 98 original installation and windows me, 2000, and xp all support usb. Possi...

  • Page 144: Possible Cause

    C5100 troubleshooting • 144 the usb cable is installed in the ethernet port. Make sure the usb cable is plugged into the white usb port ( 1 ) on the printer: possible cause remedy.

  • Page 145: Cannot Print.

    C5100 troubleshooting • 145 cannot print. • prnusbx write error is displayed. Possible cause remedy interface is disabled. In the printer menu settings, enable the usb interface ( usb menu → usb → enable ). Printer is switched off. Turn on the printer. Printer interface cable is disconnected. Reconn...

  • Page 146: Displayed.

    C5100 troubleshooting • 146 application error or general protection fault is displayed. Printing is slow. Possible cause remedy application is not suitable for windows version. Upgrade the application. Memory is insufficient for number of applications running. Close all other applications. Print fil...

  • Page 147: Printing.

    C5100 troubleshooting • 147 printer requests paper size change to continue printing. P roblems with poor quality printing longitudinal white stripes longitudinal fading possible cause remedy paper loaded in tray is different size from that formatted in software application. Either change paper in tr...

  • Page 148: Faint Printing

    C5100 troubleshooting • 148 faint printing fading in patches longitudinal black stripes possible cause remedy the toner cartridge is incorrectly installed. Reinstall the toner cartridge (see page 87). Toner is low. Change toner cartridge (see page 87). The paper is moist. Store paper within specifie...

  • Page 149: Blurred Letter Edges

    C5100 troubleshooting • 149 faint shading on unprinted sections blurred letter edges one side of printed pages appears blurred possible cause remedy paper has been affected by static electricity. Store paper within specified temperature and humidity levels (see “specifications” on page 152). Paper i...

  • Page 150: Iscellaneous

    C5100 troubleshooting • 150 m iscellaneous problems the power is on, but the printer does not go online. Print processing does not start. Print processing cancels. Printer makes a strange noise. Possible cause remedy bad connection switch off the printer and disconnect the power cable. Reconnect the...

  • Page 151: Possible Cause

    C5100 troubleshooting • 151 printer takes a long time to start printing. Toner rubs off when you rub the printed surface. Possible cause remedy the printer has to warm up returning from power save mode. In the printer menu settings, set power save to a higher value to increase the length of time bef...

  • Page 152: Specifications

    C5100: specifications • 152 specifications item specification dimensions 16.61'' w x 22.09'' d x 13.58'' h (422 mm w x 561 mm d x 345 mm h) net weight 57.3 lbs. (26 kg) print speeds 12 pages per minute (ppm) color 20 ppm monochrome for transparencies: 5 ppm color, 12 ppm monochrome resolution 600 dp...

  • Page 153: Item

    C5100: specifications • 153 duty cycle maximum: 50,000 pages per month at 5% duty cycle (equivalent to an average business letter) average: 4,000 pages per month toner life 5,000 pages at 5% coverage image drum life 15,000 pages at 3 pages per job belt life 50,000 letter-size pages fuser life 45,000...

  • Page 154: Utility Programs

    Utility programs o verview included with your printer is a selection of software utility programs designed to help you get the most out of your printer. These programs are located on the driver cd supplied with your printer. Utilities included: • color utility – color swatch (see page 154) • network...

  • Page 155: 2. Click

    C5100 utility programs • 155 installing the color swatch utility 1. Place the driver cd supplied with your printer in your cd-rom drive and wait for the menu installer to open. (if the cd does not autoplay, click start → run → browse. Browse to your cd-rom and double-click install.Exe, then click ok...

  • Page 156: 1. Select

    C5100 utility programs • 156 particular shade. The amounts are given as a numerical value between 0 and 255. Creating custom swatch colors if you don't find your desired color, you can create or customize colors: 1. Select custom swatch from the file menu. 2. On the pop-up window, there are 3 slide ...

  • Page 157: Rint

    C5100 utility programs • 157 p rint s uper v ision u tility general information printsupervision is a web-based application for managing printing devices connected to a network. Printsupervision provides access to networked printer data for monitoring, reporting and managing networked printers. It p...

  • Page 158: Additional Information

    C5100 utility programs • 158 additional information for more information: • see your on-line okilan ® 8100 user’s guide (on the drivers cd supplied with your printer or • click on help in the printsupervision program. N etwork p rinter s tatus u tility this utility creates an additional tab (status)...

  • Page 159: 3.  Click

    C5100 utility programs • 159 3. Click update to see the device settings. The following screen displays: click on an item to see this information: trays: paper type, weight, size duplex: installed/not installed disk/memory: ram size and % used; flash memory size and % used toner remaining: % toner re...

  • Page 160: Checking The Printer Status

    C5100 utility programs • 160 checking the printer status click the web setting button. The following screen displays: click on the items listed on the left to see: • network summary • login for administrators • job login • printer menu to see real-time printer status, click the update status button..

  • Page 161: Lpr U

    C5100 utility programs • 161 o ki lpr u tility the lpr utility allows you to print directly to a printer on the network without a print server. It creates an oki printer port, and installs a pop-up status box so you can monitor printer status. Lpr operates in windows me/98/95, windows nt 4.0, window...

  • Page 162: Additional Information

    C5100 utility programs • 162 additional information for help using the lpr utility, click on help in the program..