Oki C9655d User Manual - Voiding
Troubleshooting > 63
A
VOIDING
PAPER
JAMS
The following table summarises possible causes of paper jams and suggests ways of
avoiding them.
D
EALING
WITH
UNSATISFACTORY
PRINTING
POSSIBLE CAUSE
SUGGESTED REMEDY
The printer is not level.
Place the printer on a steady, level surface.
Your print media is too light or too
heavy.
Use appropriate media.
Your print media is damp or
charged with static electricity.
Use media that has been stored in appropriate
temperature and humidity conditions.
Your print media is creased or
curled.
Use appropriate media. Decurled media can be
used.
Your print media sheets are not
aligned with each other.
Remove the sheets, jog them into alignment and
reload them.
Your print media is not aligned
properly in the paper tray.
Adjust the paper stop and paper guides of the tray,
or the manual feed guide on the MP Tray to align
the media properly.
Your envelopes to be printed are
not oriented properly.
Adjust the orientation as required.
Your printer feed roller is dirty.
Wipe the roller with a cloth moistened with water.
Your printer feed rollers are
wearing out.
Replace the feed rollers.
The media weight or type have
been wrongly set.
Select the correct printer menu settings for media
weight and media type.
SYMPTOMS
POSSIBLE CAUSES
STEPS TO TAKE
Vertical white lines can be
seen on the printed page.
The LED head is dirty.
Wipe the LED head with a LED lens
cleaner or with a soft cloth.
The toner is low.
Replace the toner cartridge.
Foreign materials may be present in
the image drum.
Replace the image drum cartridge.
Light-shielding film of the image
drum cartridge is dirty.
Wipe the film with a LED lens cleaner or
with a soft cloth.
Printed images are fading
vertically.
The LED head is dirty.
Wipe the LED head with a LED lens
cleaner or with a soft cloth.
The toner is low.
Replace the toner cartridge.
The paper is not suitable for the
printer.
Use recommended paper.