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Oki C9850hdn User Manual

Summary of C9850hdn

  • Page 2

    C9850 user’s guide 2 copyright information copyright © 2008 by oki data. All rights reserved document information ________________________________ c9850 user’s guide p/n 59308301 revision 1.0 february, 2008 disclaimer__________________________________________ every effort has been made to ensure tha...

  • Page 3

    C9850 user’s guide> 3 c ontents notes, cautions and warnings! . . . . . . . . . . . . . . . . 7 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 about this guide . . . . . . . . . . . . . . . . . . . ....

  • Page 4

    C9850 user’s guide> 4 using the drivers cd. . . . . . . . . . . . . . . . . . . . . . 42 operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 how to access the driver screens . . . . . . . . . . . . . 43 changing the driver defaults . . . . . . . . . . . . . . . . 43 windows xp/2...

  • Page 5

    C9850 user’s guide> 5 cover print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 how to use cover print . . . . . . . . . . . . . . . . . . 62 custom page size . . . . . . . . . . . . . . . . . . . . . . . . 63 how to create, edit, and delete a custom page size. . . . . . . . . . . . . ....

  • Page 6

    C9850 user’s guide> 6 open cover, paper jam, top cover . . . . . . . . . . 96 paper jams – duplex unit . . . . . . . . . . . . . . . . . . 101 check duplex unit, paper jam . . . . . . . . . . . . 101 paper jams – finisher (optional accessory) . . . . . 107 check finisher, paper jam/paper remains . ....

  • Page 7

    C9850 user’s guide> 7 n otes , cautions and warnings ! Note a note provides additional information to supplement the main text. Caution! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. Warning! A warning provides additional information whic...

  • Page 8

    C9850 user’s guide> 8 i ntroduction congratulations on buying an oki color printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office. In addition, the efi fiery print con...

  • Page 9

    C9850 user’s guide> 9 f eatures the following features are standard on all models: > up to 36 pages per minute in full color for fast printing of high impact color presentations and other documents > up to 40 pages per minute in black and white for fast and efficient printing of all general purpose ...

  • Page 10

    C9850 user’s guide> 10 additionally, the following optional features are available: > additional paper trays for loading a further 530 sheets at a time to minimize operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media: > 2nd/3rd tray...

  • Page 11

    C9850 user’s guide> 11 this is an electronic document stored on printer driver and utilities cd. > efi fiery ® documentation suite > these documents include information for users and systems administrators utilizing the efi fiery network controller for the c9850. These are electronic documents store...

  • Page 12

    C9850 user’s guide> 12 > installation guides : accompany consumable items and optional accessories to describe how to install them. These are paper documents that are packaged with the consumables and optional accessories. > online help : online information accessible from the printer driver and uti...

  • Page 13

    C9850 user’s guide> 13 o nline usage this guide is intended to be read on screen using an adobe acrobat reader. Use the navigation and viewing tools provided in acrobat. You can access specific information in two ways: > in the list of bookmarks down the left hand side of your screen, click on the t...

  • Page 14

    C9850 user’s guide> 14 p rinting pages the whole manual, individual pages, or sections may be printed. The procedure is: 1. From the toolbar, select [file], then [print] (or press the ctrl + p keys). 2. Choose which pages you wish to print: (a) [all pages], (1), for the entire manual. (b) [current p...

  • Page 15

    C9850 user’s guide> 15 p rinter and paper overview o pening and closing the top cover to open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover. To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover com...

  • Page 16

    C9850 user’s guide> 16 i dentifying major components the major components of your printer are identified in the graphics below. 1. Paper holding arm 2. Top cover (face-down stacker) 3. Mp tray (multi-purpose tray) 4. Tray 1 side cover 5. Paper size label 6. Paper gauge 7. Tray 1 (paper tray) 8. Cont...

  • Page 17

    C9850 user’s guide> 17 10. Face-down stacker 11. Power (on/off) switch 12. Face-up stacker 13. Duplex unit 10 12 11 13.

  • Page 18

    C9850 user’s guide> 18 14. Interface unit 15. Network interface connector 16. Usb interface connector 17. Power connector 18. Ventilation openings 14 17 18 15 16.

  • Page 19

    C9850 user’s guide> 19 19. Image drum cartridge and toner cartridge (cyan) 20. Image drum cartridge and toner cartridge (magenta) 21. Image drum cartridge and toner cartridge (yellow) 22. Image drum cartridge and toner cartridge (black) 23. Toner cartridge 24. Image drum cartridge 25. Fuser unit 26....

  • Page 20

    C9850 user’s guide> 20 27. Belt unit 28. Drum basket handle 29. Drum basket 27 28 29.

  • Page 21

    C9850 user’s guide> 21 30. High capacity feeder (hcf) 3 trays (optional). S oftware supplied cds: > printer drivers contains pcl and ps drivers, utilities and productivity software for the pcl driver. > efi utilities contains utilities for use with the efi fiery driver 30

  • Page 22

    C9850 user’s guide> 22 p aper recommendations your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtain...

  • Page 23

    C9850 user’s guide> 23 p aper input and output information the following table relates paper parameters to input trays (tray 1 to tray 5 (numbering from the top) and mp tray) and to output areas (face-down stacker and face-up stacker). Type size weight input/ output plain paper a3, a3 nobi, a3 wide,...

  • Page 24

    C9850 user’s guide> 24 t rays and stackers t rays 1 to 5 tray 1 is the standard blank paper input tray and can hold up to 530 sheets of 20 lb (75 g/m²) paper. Additional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of 20 lb (75 g/m²) paper. I...

  • Page 25

    C9850 user’s guide> 25 f ace - down stacker the face-down stacker on the top of the printer can hold up to 500 sheets of 20 lb (80 g/m²) standard paper, and can handle paper stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last pa...

  • Page 26

    C9850 user’s guide> 26 t ray and stacker examples l oading t rays 1 to 5 tray 1 is used in the following example. 1. Pull out the tray. 2. Press the paper rear stopper tab (1) and adjust the tab to the required paper size. 3. Fan the paper to be loaded then tap the edges of the stack on a flat surfa...

  • Page 27

    C9850 user’s guide> 27 to avoid paper jams: > do not leave space between the paper and the guides and rear stopper. > do not overfill the paper tray. Capacity depends on the paper type. > do not load damaged paper. > do not load paper of different sizes or types at the same time. 5. Gently push the ...

  • Page 28

    C9850 user’s guide> 28 u sing the mp t ray 1. Squeeze the handle (1) and open the multi-purpose tray. 2. Fold out the paper support section and swivel out the extension supports (2). 3. Adjust the paper guides (3) to the size of the paper being used. 1 2 3.

  • Page 29

    C9850 user’s guide> 29 4. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 5. Load the paper. > for single-sided printing on letterhead, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer. > for two-sided (d...

  • Page 30

    C9850 user’s guide> 30 u sing the stackers face-down stacker when the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker the face-up exit path is used for heavy paper (cardstock etc...

  • Page 31

    C9850 user’s guide> 31 2. Flip out the paper support (2). 3. Swivel out the paper support extension (3). 2 3.

  • Page 32

    C9800 user’s guide> 32 c ontrol panel the control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use. B uttons and lights the parts of the control panel are identified and briefly explained below: 1. Shutdown/restart button hold down for more than ...

  • Page 33

    C9800 user’s guide> 33 2. Ready light on: indicates ready to print flashing: indicates processing print data off: indicates unable to receive data (offline) 3. Attention light off: indicates normal operation flashing: indicates error(s) present but printing can continue on: indicates error(s) presen...

  • Page 34

    C9800 user’s guide> 34 d isplay p anel messages there are four types of display panel message: > status information > menu (functions) information > configuration information > help information s tatus information status information is associated with three printer states: in the information state, ...

  • Page 35

    C9800 user’s guide> 35 restart). Available to support staff to allow printer configurations and special functions to be set. C onfiguration information configuration information displays printer configuration information such as internal firmware versions. Menu options at each level can be scrolled ...

  • Page 36

    C9800 user’s guide> 36 the steps involved in using the menus are typically as follows: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter user menu mode by pressing either the enter button or the up-arrow or down-arrow button and press the latter two repeatedly u...

  • Page 37

    C9850 user’s guide> 37 g etting started this section provides information to help you get started with using your printer. P rinter location check that you have sufficient space for access: > around your printer: 60cm 60cm 20cm 8in 100cm 40in 24in 24in.

  • Page 38

    C9850 user’s guide> 38 > above your printer: t urning o ff /o n t urning o ff 1. Hold down the shutdown/restart button (1) on the control panel for more than 2 seconds to start the shutdown process. 70cm 28in 1.

  • Page 39

    C9850 user’s guide> 39 2. When the display panel shows that you can either turn off or restart the printer, use the on/off switch to turn off the printer. Please wait as this may take a short time. T urning o n note if the display panel shows that you can either turn off or restart the printer, pres...

  • Page 40

    C9850 user’s guide> 40 c hecking current settings carry out the following steps to generate a configuration report (menu map) to confirm that your printer is correctly configured. 1. Ensure that there is letter paper in tray 1 (to be used in this operation). 2. Ensure that the display panel indicate...

  • Page 41

    C9850 user’s guide> 41 > ethernet – for network cable connection. Note interface cables are not supplied with your printer. C onnecting the usb interface do not connect the usb cable at this time. You will be instructed when to connect the usb cable when you run the drivers cd. If you are connecting...

  • Page 42

    C9850 user’s guide> 42 3. Connect an ethernet cable between the printer and an ethernet hub. 4. Turn on the printer and then the computer. If your printer is to be installed as a network printer, please refer to the relevant section in the setup guide for further details on how to configure the netw...

  • Page 43: Operation

    C9850 user’s guide> 43 operation h ow to access the driver screens most of the features described are accessed via the printer driver windows. How you access them depends on your computer and its operating system. The driver windows are tabbed dialogue boxes, offering a wide range of choices about h...

  • Page 44

    C9850 user’s guide> 44 2. In the printers and faxes window, right-click on the appropriate printer driver icon, and choose [printing preferences] from the context menu. W indows v ista 1. Click [start] → [control panel] → [printers] to open the printers window. 2. In the printers window, right-click...

  • Page 45

    C9850 user’s guide> 45 s aving a set of driver settings 1. Make any changes to the driver settings you want, as described in the relevant section of this manual. 2. In the driver’s [setup] tab, click [save…]. 3. Enter a meaningful name for the settings you are saving, and click [ok]. R ecalling save...

  • Page 46

    C9850 user’s guide> 46 s etting the driver device options this section explains how to ensure that your printer driver can utilize all of the hardware features installed in your printer. Accessories such as hard disk, duplex unit (two sided printing), additional paper trays, etc., will only be usabl...

  • Page 47

    C9850 user’s guide> 47 p rinting black b lack generation you can specify whether black graphics in color documents are printed using: > composite black > pure black pure black is the default setting. C omposite black the cyan, magenta, yellow, and black toners are combined to create composite black....

  • Page 48

    C9850 user’s guide> 48 h ow to choose composite black or pure black pcl 1. On the [color] tab select [manual settings] and click [options...]. 2. Select or deselect [pure black graphics]. If pure black graphics is not selected, prints will use composite black. Pcl 6 1. On the [color] tab select [man...

  • Page 49

    C9850 user’s guide> 49 color matching f actors that affect color printing there are many factors that affect color printing. Some of the most important factors are: > the differences between the range of colors a monitor can reproduce versus the range of colors that a printer can reproduce (see page...

  • Page 50

    C9850 user’s guide> 50 both devices use very different technologies to represent color. > a monitor uses red, green and blue (rgb) phosphors (or lcds). > a printer uses cyan, yellow, magenta and black (cmyk) toner or ink. Very vivid colors (such as intense reds and blues) can be displayed on a monit...

  • Page 51

    C9850 user’s guide> 51 s oftware settings many software applications have their own color settings. The application settings may override the settings in the printer driver. Please refer to the documentation for your software application for details on that particular program’s color management func...

  • Page 52

    C9850 user’s guide> 52 h ow to perform color matching there are several ways to achieve color matching with your printer. The range of options available varies according to your computer platform, operating system, color production method, and printer driver type. D escriptions the following table p...

  • Page 53

    C9850 user’s guide> 53 r endering intents when a document is printed, a conversion takes place from the document's color space to the printer color space. The rendering intents are essentially a set of rules that determine how this color conversion takes place. To change these settings in your print...

  • Page 54

    C9850 user’s guide> 54 before printing a document, you can adjust the brightness and saturation settings: to adjust these settings: 1. Click the [color] tab. 2. Select [manual settings] and click [options...]. 3. Use the horizontal scroll bars to adjust the brightness and saturation levels. M atchin...

  • Page 55

    C9850 user’s guide> 55 p rint resolution the resolution for a print job controls the print speed and print quality of a job. Raising the print resolution can maximise the image quality of a print job. You usually do this for final versions of documents or when printing images (photographs). Lowering...

  • Page 56

    C9850 user’s guide> 56 f inishing options your printer has many features that help control the form of your printed document. > “booklet printing” on page 57 > “collating” on page 59 > “separating queued print jobs” on page 61 > “cover print” on page 62 > “custom page size” on page 63 > “duplex (dou...

  • Page 57

    C9850 user’s guide> 57 b ooklet printing booklet printing allows printing of multipage documents with their pages ordered and arranged so that final printed output can be folded into a booklet. Typically, letter (or tabloid) pages would be reduced to half-letter (or letter) and printed side by side ...

  • Page 58

    C9850 user’s guide> 58 3. In the booklet window you can set the [signature] size, the number of [pages] per side of paper, the [binding margin], and if the booklet will be read [right to left] or left to right. The graphic in this window shows the effect of each choice you make. Click [help] for mor...

  • Page 59

    C9850 user’s guide> 59 c ollating this feature allows multiple copies of a multipage document to be printed with the pages of each copy in sequence. Uncollated pages print like this: collated pages print like this: application collate —some application programs have a collate feature in their print ...

  • Page 60

    C9850 user’s guide> 60 p rinting collated documents 1. On the [job options] tab, choose how many [copies] you want to print from the scrolling list. 2. Click the [collate] checkbox (a checkmark appears). 3. Click [ok]..

  • Page 61

    C9850 user’s guide> 61 s eparating queued print jobs when you share a printer with other users it can be useful to print a special page between print jobs to help locate each user’s job in a paper stack at the printer. The separator page is set from the printer driver’s default properties window. Ac...

  • Page 62

    C9850 user’s guide> 62 c over print cover print is when the first page (cover) of a print job is fed from one paper tray, and the remaining pages of the print job are fed from another paper tray. H ow to use cover print 1. On the [setup] tab, click [paper feed options...]. 2. Under [cover printing],...

  • Page 63

    C9850 user’s guide> 63 c ustom page size this feature enables printing on non-standard sized print media. The multipurpose tray is used for feeding non-standard media sizes. Print media width can be from approximately 51mm to 328mm, and its length can be from 128mm to 1200mm. Actual limits vary slig...

  • Page 64

    C9850 user’s guide> 64 to edit a previously saved custom size: a. Click its name in the list and edit its dimensions and/or name. B. Click [modify]. To delete a previously saved custom size: a. Click its name in the list. B. Click [delete]. 4. Click [ok] to accept your changes and close the custom s...

  • Page 65

    C9850 user’s guide> 65 d uplex ( double - sided ) printing if your printer has a duplex unit installed you can print on both sides of the paper, to save paper, weight, bulk and cost. > only paper can be used for duplex printing, not transparencies or other media. > use paper stock of 75–120 g/m². If...

  • Page 66

    C9850 user’s guide> 66 a ctivating duplex printing 1. On the driver’s [setup] tab, under [2-sided printing], select the binding edge you want. For portrait (tall) page layout the usual choice is [long edge]. For landscape (wide) page layout the usual choice is [short edge]. Choosing [none] turns off...

  • Page 67

    C9850 user’s guide> 67 p rinting multiple pages on one sheet (n- up ) this feature scales the page size of your document for printing and reproduces several pages per sheet. This is useful when you simply want to proof your page layout, or distribute your document in a more compact format. It saves ...

  • Page 68

    C9850 user’s guide> 68 h ow to p rint m ultiple p ages on o ne s heet 1. In the driver’s [setup] tab, choose the number of pages you want to print on each sheet from the [finishing mode] drop- down list. [standard] is normal, and [8-up] (pcl-6) and [16- up] (pcl) is maximum. 2. Click [options...] to...

  • Page 69

    C9850 user’s guide> 69 p oster printing note poster printing is not available with the pcl 6 driver. This option allows you to print posters by dividing a single document page into multiple pieces (sometimes called “tiles”). Each piece prints, enlarged, on a separate sheet. Then, you combine the sep...

  • Page 70

    C9850 user’s guide> 70 b. [registration marks] can be printed if required so that your printed pages (tiles) can be trimmed exactly to the edge of the image. C. An [overlap] may help you to match adjacent tiles when making up your final poster. 3. Click [ok] to close the paper feed options window..

  • Page 71

    C9850 user’s guide> 71 f it to page fit to page allows you to print data formatted for one size page onto a different size page, without modifying the print data. H ow to use 1. On the [setup] tab, click [paper feed options...]. 2. Click [resize document to fit printer page]. A checkmark appears in ...

  • Page 72

    C9850 user’s guide> 72 w atermarks note this feature is not available with the pcl 6 driver. A watermark is typically faint text that is superimposed on a printed document. This can be used to indicate that the document is “draft”, or perhaps “confidential”. H ow to create a new watermark 1. On the ...

  • Page 73

    C9850 user’s guide> 73 4. Click [ok]. H ow to edit an existing watermark 1. On the [job options] tab click [watermarks...]. 2. Select the watermark you want to edit, then click [edit...]. 3. Modify the text for your watermark. 4. Modify the attributes (font, color, size, angle) for your watermark an...

  • Page 74

    C9850 user’s guide> 74 s ecure printing secure printing allows you to print confidential documents on printers that are shared with other users in a network environment. The document does not print until a pin ( p ersonal i dentification n umber) is entered through the printer control panel. You mus...

  • Page 75

    C9850 user’s guide> 75 s ending the document 1. In the driver’s [job options] tab, click [secure print]. The job pin ( p ersonal i dentification n umber) window opens. If the pin window does not open, click the [pin] button. 2. In the job pin window, enter a [job name] for this print job. The name m...

  • Page 76

    C9850 user’s guide> 76 7. Print your document. The print job will be sent to the printer, but will not print at this time..

  • Page 77

    C9850 user’s guide> 77 p rinting the document your secure print job is printed using the printer control panel on the front of the printer. 1. When the printer is idle (ready to print indicated in the display), press [enter] to enter the menu mode. 2. Use the ▲ ▼ buttons to select the print secure j...

  • Page 78

    C9850 user’s guide> 78 d eleting a secure print document if you change your mind about printing a secure document, you can delete it from the printer’s hard disk without printing it first. 1. Follow steps 1 to 5 in the previous procedure for printing the document. 2. Use the ▲ ▼ buttons to highlight...

  • Page 79

    C9850 user’s guide> 79 f ont s ubstitution this advanced feature allows you to substitute printer fonts for truetype fonts. This may be useful if you have a document formatted with a font that is not installed on your system, but the font is built in to the printer. When using font substitution, the...

  • Page 80

    C9850 user’s guide> 80 c onsumables and maintenance this section explains how to replace consumable and maintenance items when due. As a guide, the life expectancy of these items is: > toner; black — 18,500 letter pages at 5% coverage. > toner; cyan, magenta, yellow — 16,500 letter pages at 5% cover...

  • Page 81

    C9850 user’s guide> 81 c onsumable item order information m aintenance item order details item life order number toner, black 18,500 letter pages @ 5% 43837112 toner, cyan 16,500 letter pages @ 5% 43837111 toner, magenta 16,500 letter pages @ 5% 43837110 toner, yellow 16,500 letter pages @ 5% 438371...

  • Page 82

    C9850 user’s guide> 82 r eplacing consumables / maintenance items each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. C leaning the led heads you are advised to clean...

  • Page 83

    C9850 user’s guide> 83 2. With an led lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). 3. Close the top cover. 1 2.

  • Page 84

    C9850 user’s guide> 84 c leaning the paper feed rollers clean the paper feed rollers if paper jams frequently occur. 1. Remove items like a wrist watch or bracelet then use the shutdown/restart button followed by the on/off switch to turn the printer off. 2. Open tray 1 side cover and pull out the p...

  • Page 85

    C9850 user’s guide> 85 3. Remove tray 1 completely from the printer. 4. Gaining access through the gap left by tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. 5. Replace tray 1. 2.

  • Page 86

    C9850 user’s guide> 86 6. Return the paper guide plate to its original position and close tray 1 side cover. 7. Turn on the printer..

  • Page 87

    C9850 user’s guide> 87 c leaning the printer casing 1. Turn the printer off by using the shutdown/restart button followed by the on/off switch. 2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the printer surface..

  • Page 88

    C9850 user’s guide> 88 4. Turn on the printer. E mptying the punch chip box (p unch unit optional accessory ) when the display panel indicates that the punch chip box is full, empty the box as follows: 1. Operate the finisher lever and move the finisher away from the printer..

  • Page 89

    C9850 user’s guide> 89 2. Pull out the punch chip box, being careful to keep it level so as not to spill any chips. 3. Discard the chips in an appropriate place. 4. Replace the punch chip box carefully into the finisher..

  • Page 90

    C9850 user’s guide> 90 5. Check that the punch chip box has been replaced correctly then move the finisher back into position, being careful not to trap your fingers..

  • Page 91

    C9850 user’s guide> 91 o ptional accessories this section describes optional accessory equipment for your printer. The following accessories are available: > second, third paper tray (to increase paper input capacity) > high capacity feeder (equivalent to three paper trays) note tray configurations ...

  • Page 92

    C9850 user’s guide> 92 t roubleshooting this section provides information to help you deal with problems that may arise when using the printer. The following paragraphs describe actions to take in the event of a paper jam and how to deal with unsatisfactory print results. Display panel messages abou...

  • Page 93

    C9850 user’s guide> 93 2. Holding it by the tab (2), turn the paper guide outward. 3. Carefully remove the jammed paper. 4. Put the paper guide back into position and close tray 1 side cover. 2.

  • Page 94

    C9850 user’s guide> 94 o pen cover , paper jam , side cover 1. If the mp tray is open, close it so that the side cover (1) is visible. 2. Pull the release lever (2) and pull open the side cover. 1 2.

  • Page 95

    C9850 user’s guide> 95 3. Carefully remove the jammed paper. 4. Close the side cover..

  • Page 96

    C9850 user’s guide> 96 o pen cover , paper jam , top cover 1. Squeeze the top cover handle (1) and open the top cover. 2. Squeeze the basket handle (2) and raise the drum basket. Warning! Be careful not to touch the fuser unit which is hot after printing. 1 2.

  • Page 97

    C9850 user’s guide> 97 3. Carefully remove any paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. Warning! Be careful not ...

  • Page 98

    C9850 user’s guide> 98 5. Pull up the jam release levers (5) and remove the jammed paper. 6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. 5 6.

  • Page 99

    C9850 user’s guide> 99 7. If paper is jammed near the paper exit, open the face-up stacker (7). 8. Open the side cover (paper exit) (8) and remove the jammed paper. 7 8.

  • Page 100

    C9850 user’s guide> 100 9. Close the side cover (paper exit) and then the face-up stacker. 10. Return the image drum basket (9) into position and check it is locked. 9.

  • Page 101

    C9850 user’s guide> 101 11. Close the top cover and ensure it is latched. P aper jams – duplex unit c heck duplex unit , paper jam 1. If a finisher unit is attached to your printer, operate the lever (1) of the inverter unit to separate the inverter from the printer. 1.

  • Page 102

    C9850 user’s guide> 102 2. Operate the duplex cover release button (2) and open the cover. 3. Carefully remove any jammed paper. 2.

  • Page 103

    C9850 user’s guide> 103 4. Operate the levers (3) and pull out the duplex unit. 5. Holding the front top cover by the grip (4), push it gently inwards and raise it. 3 3 4.

  • Page 104

    C9850 user’s guide> 104 6. Remove any jammed paper. 7. In similar manner, check for and clear any paper jammed under the rear top cover..

  • Page 105

    C9850 user’s guide> 105 8. Replace the two top covers. 9. Raise the front cover of the duplex unit..

  • Page 106

    C9850 user’s guide> 106 10. Push the duplex unit back into position. 11. If you detached a finisher unit to gain access to the duplex unit, replace the finisher unit..

  • Page 107

    C9850 user’s guide> 107 p aper jams – f inisher ( optional accessory ) c heck f inisher , paper jam / paper remains use the help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for ea...

  • Page 108

    C9850 user’s guide> 108 3. Open the finisher top cover. 4. Carefully remove any jammed paper. 5. Close the finisher top cover..

  • Page 109

    C9850 user’s guide> 109 6. Move the finisher back into position and connect it to the inverter. 594, 597, 598/ 644, 646 ( paper jam in f inisher ) 1. Operate the finisher lever (1) and move the finisher away from the inverter. 1.

  • Page 110

    C9850 user’s guide> 110 2. Open the finisher front cover (2). 3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. 2 3.

  • Page 111

    C9850 user’s guide> 111 4. Remove the ejected paper. 5. Close the finisher front cover..

  • Page 112

    C9850 user’s guide> 112 6. Open the finisher right side cover. 7. Carefully remove any jammed paper..

  • Page 113

    C9850 user’s guide> 113 8. Close the finisher right side cover. 9. Move the finisher back into position and connect it to the inverter..

  • Page 114

    C9850 user’s guide> 114 590 ( paper jam in f inisher /p unch unit ) 1. Operate the finisher lever (1) and move the finisher away from the inverter. 2. Move the tab (2) on the right side of the finisher to align it with the mark (3). 1 2 3.

  • Page 115

    C9850 user’s guide> 115 3. Open the finisher top cover. 4. Carefully remove any jammed paper. 5. Close the finisher top cover..

  • Page 116

    C9850 user’s guide> 116 6. Move the finisher back into position and connect it to the inverter. C heck i nverter , paper jam 1. Operate the finisher lever (1) and move the finisher away from the inverter. 1.

  • Page 117

    C9850 user’s guide> 117 2. Squeeze the recessed handle (2) and open the left side cover of the inverter. 3. Carefully remove any jammed paper. 2.

  • Page 118

    C9850 user’s guide> 118 4. Close the inverter left side cover. 5. Move the finisher back into position and connect it to the inverter..

  • Page 119

    C9850 user’s guide> 119 6. Operate the inverter lever (3) and separate the inverter from the printer. 7. Open the right side door (4) of the inverter. 3 4.

  • Page 120

    C9850 user’s guide> 120 8. Remove any jammed paper. 9. Close the right side door..

  • Page 121

    C9850 user’s guide> 121 10. Move the finisher and inverter back into position and connect to the printer. A voiding paper jams the following table summarizes possible causes of paper jams and suggests ways of avoiding them. Possible cause suggested remedy the printer is not level. Place the printer ...

  • Page 122

    C9850 user’s guide> 122 d ealing with unsatisfactory printing your printer feed roller is dirty. Wipe the roller with a cloth moistened with water. Your printer feed rollers are wearing out. Replace the feed rollers. The media weight or type have been wrongly set. Select the correct printer menu set...

  • Page 123

    C9850 user’s guide> 123 printing is light. The toner cartridge is not properly seated. Reinstall the toner cartridge. The toner is low. Replace the toner cartridge. The paper is moist. Use paper stored in proper temperature and humidity conditions. The paper is not suitable for the printer. Use reco...

  • Page 124

    C9850 user’s guide> 124 s taple jams – f inisher ( optional accessory ) c heck f inisher , s taple j am when the display indicates a staple jam has occurred, clear the jam as follows: 1. Open the finisher front cover. White area of paper is lightly stained. Paper contains static. Use paper stored in...

  • Page 125

    C9850 user’s guide> 125 2. Turn the knob in the direction indicated until the colored indicator appears. 3. Remove any paper that awaits stapling in the paper ejection area. 4. Pull out the staple unit..

  • Page 126

    C9850 user’s guide> 126 5. Turn the knob in the direction indicated to move the stapler to the front. 6. Grip both sides of the staple cartridge, pull it up and remove it. 7. Raise the staple cartridge gate..

  • Page 127

    C9850 user’s guide> 127 8. Remove all staples that are emerging from the staple case. 9. Return the staple cartridge gate to its original position. 10. Replace the staple cartridge..

  • Page 128

    C9850 user’s guide> 128 11. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. 12. Close the finisher front cover, being careful not to trap your fingers..

  • Page 129

    C9850 user’s guide> 129 s pecifications item specification dimensions 25.8x24.4x18.2 in (wxdxh) 655x620x462 mm (wxdxh) weight without options, 152 lb (68 kg) print speeds 36 ppm color; 40 ppm monochrome 20 – 28 lb paper resolution 1200 x 1200 dpi emulations pcl 5c, pcl 6, ps3 memory 1 gb (max.) pape...

  • Page 130

    C9850 user’s guide> 130 noise level operating: 53dba maximum standby: 40dba maximum power save: 40dba maximum after 30 mins background level item specification.

  • Page 131: A – D

    C9850 user’s guide> 131 a ppendix a – d isplay p anel m essages the display panel messages are intended to be self-explanatory. Representative messages are given as examples below. Message comment ready to print your printer is online and ready to print. Printing tttttt your printer is printing and ...

  • Page 132

    C9850 user’s guide> 132 open cover paper remains tttttt please see help for details additional paper has been detected after a paper jam has been cleared. Open tttttt side cover to check for additional paper. You can access help details by pressing the help button. Check image drum cccccc please see...

  • Page 133: B – M

    C9850 user’s guide> 133 a ppendix b – m enu system the top-level functions menus are: > configuration > print pages > suspend printing > resume printing > print secure job > menus > shutdown > admin setup > calibration > print statistics the other special top-level menu is: > system maintenance the ...

  • Page 134

    C9850 user’s guide> 134 c onfiguration p rint p age c ount f inisher c ount item value description color page nnnnnn displays number of color printed pages converted to letter equivalent. Monochrome page nnnnnn displays number of monochrome printed pages converted to letter equivalent. Traym nnnnnn ...

  • Page 135

    C9850 user’s guide> 135 s upplies l ife item value description xxxx drum remaining nnn% displays the remaining life span of the xxxx drum as a percentage where xxxx can be cyan, magenta, yellow, black. Belt remaining nnn% displays the remaining life span of the belt unit as a percentage. Fuser remai...

  • Page 136

    C9850 user’s guide> 136 p aper s ize in t ray s ystem item value description traym where m is in range 1 to 5 (similar arrangement for all trays) executive letter short edge letter long edge legal 14 legal 13.5 tabloid tabloid extra legal 13 a6 a5 a4 short edge a4 long edge a3 a3 nobi a3 wide b5 sho...

  • Page 137

    C9850 user’s guide> 137 c onfiguration example – monochrome pages printed to display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either th...

  • Page 138

    C9850 user’s guide> 138 p rint p ages p rint i nformation example – demonstration page to print a printer demo page to demonstrate how your printer prints: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the up-arrow or down-arrow ...

  • Page 139

    C9850 user’s guide> 139 3. Press the enter button to select this menu. 4. Press the up-arrow or down-arrow buttons repeatedly until demo page is highlighted. 5. Press the enter button to select this item and the demo page is printed. 6. After printing, the printer returns to ready to print status. P...

  • Page 140

    C9850 user’s guide> 140 m enus t ray c onfiguration item value description paper feed tray1 tray2 tray3 tray4 tray5 mp tray specifies a feed tray. Indicated only when tray2–5 implemented. Auto tray switch on off sets the automatic tray switch function. Tray sequence down up paper feed tray specifies...

  • Page 141

    C9850 user’s guide> 141 traym config, where m is in range 1 to 5 (similar arrangement for all trays) media weight auto light medium light medium medium heavy heavy ultra heavy 1 ultra heavy 2 ultra heavy 3 sets media weight for traym. A3 nobi paper a3 nobi a3 wide tabloid extra the printer detects a...

  • Page 142

    C9850 user’s guide> 142 mp tray config paper size a3 nobi a3 wide a3 a4 sht edge a4 long edge (a) a5 a6 b4 b5 short edge b5 long edge legal 14 legal 13.5 tabloid extra tabloid letter sht edge letter long edge (l) executive custom com-9 envelope com-10 envelope monarch envelope dl envelope landscape ...

  • Page 143

    C9850 user’s guide> 143 mp tray config media type plain letterhead transparency labels bond recycled card stock rough glossy envelope user type1 user type2 user type3 user type4 user type5 sets the media type for mp tray. Media weight auto light medium light medium medium heavy heavy ultra heavy 1 u...

  • Page 144

    C9850 user’s guide> 144 s ystem a djust item value description power save time 5 min 15 min 30 min 60 min 240 min sets the period after which power save mode starts. Clearable warning online job when online is selected, you must manually clear the warning by pressing the online button. Change to job...

  • Page 145

    C9850 user’s guide> 145 low toner continue stop sets the printing operation when insufficient toner is detected. Continue : the printer can continue printing while remaining online. Stop : the printer stops printing and goes offline. Jam recovery on off on : continues printing the job, including any...

  • Page 146

    C9850 user’s guide> 146 print position adjust duplex x adjust 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01in during the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01in interval) perpendicular to the direction of paper m...

  • Page 147

    C9850 user’s guide> 147 paper black setting 0 +1 – +2 -2 – -1 used for micro adjustment when very visible faded print results or light specks (or streaks) result when printing in plain paper/black setting. Decrease the value if light specks (or streaks) or snow flake like printing results in high de...

  • Page 148

    C9850 user’s guide> 148 m enus example 1 – t ray 1 transparencies to print on transparencies (accommodated in tray1): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the up-arrow or down-arrow button and press them repeatedly until...

  • Page 149

    C9850 user’s guide> 149 m enus example 2 – mp t ray paper size to set paper size in the mp tray: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the up-arrow or down-arrow button and press them repeatedly until the menus menu is hi...

  • Page 150

    C9850 user’s guide> 150 o ki service centers a uthorized s ervice p roviders oki data has over 2,000 local authorized service providers in north and south america. For the most comprehensive, up-to-date listing of oki data authorized service centers: consult our web site at www.Okidata.Com in the u....