Summary of MC860 MFP

  • Page 2

    Preface > 2 p reface every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipmen...

  • Page 3: Eu/

    Emergency first aid > 3 e mergency first aid take care with toner powder: if swallowed, give small amounts of cold water and seek medical attention. Do not attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush w...

  • Page 4

    Contents > 4 c ontents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 manufacturer. . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 5

    Contents > 5 access control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 logging out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 6

    Contents > 6 information and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 appendix a - moving and transporting . . . . . . . . . . . . . . . . . . . . . . . . .1...

  • Page 7

    Notes, cautions and warnings > 7 n otes , cautions and warnings for the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may not operate at a...

  • Page 8

    About this guide > 8 a bout this guide d ocumentation suite this guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features. The documentation is summarised below for reference and is foun...

  • Page 9

    About this guide > 9 o n - line usage this guide is intended to be read on screen using an adobe reader. Use the navigation and viewing tools provided in adobe reader. There are many cross-references within this book, each highlighted as blue text . When you click on a cross-reference the display wi...

  • Page 10

    Introduction > 10 i ntroduction congratulations on choosing this multi function product (mfp). It is designed with advanced features, to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of office print media. With this mfp, you can instantly scan paper-b...

  • Page 11

    Introduction > 11 > 1200 x 600dpi (dots per inch) and proq2400 print resolution for high quality image production showing the finest detail. > single pass colour digital led technology for high speed processing of your printed pages. > internal hard disk drive for storage of overlays, macros and dow...

  • Page 12: Mfp

    Mfp overview > 12 mfp overview f ront view ref. Description 1. Output stacker, face down standard printed copy delivery point. Holds up to 250 sheets at 80g/m². 2. Top cover release button press to open. 3. Multi purpose tray release handles pull to open. 4. Multi purpose feeder (shown closed) used ...

  • Page 13

    Mfp overview > 13 r ear view ref. Description 14. Access panel allows access to the hard disk drive (hdd) and to install optional memory. 15. On/off power switch refer to “switching off” on page 17 for details. Always follow the correct procedure to ensure that no hdd data is lost. 16. Ac power sock...

  • Page 14

    Mfp overview > 14 c ontrol panel ref. Description 1. Touch screen display enables you to make selections associated with the copying, faxing and scanning functions by touching the screen to press selected buttons. Be careful not to scratch the display with sharp or pointed objects e.G. A ballpoint p...

  • Page 15

    Mfp overview > 15 c hanging the display language the default language used by your mfp for display messages and for report printing is english 1 . If required, this can be changed using the panel language setup utility. 8. Interrupt: pressing this button switches the interrupt mode on or off, its le...

  • Page 16

    Getting started > 16 g etting started r eleasing the scanner locks 1. Using the key (1) provided, turn the scanner lock to the unlocked position. 2. Repeat step 1 for the second scanner lock. 3. Place key (1) on hook at the rear of the scanner for safe keeping. 4. Fit plug (2) in the scanner lock lo...

  • Page 17

    Getting started > 17 p ower saving mode if you do not use the mfp for a while, the machine will enter the power saving mode to control the power consumption of the device. To cancel or initiate power saving mode, press the power save button on the control panel. S witching off 1. Press the setup but...

  • Page 18

    Getting started > 18 i nstalling drivers and utilities your machine is supplied with the following drivers: > twain driver (only use when connecting to the mfp via usb) > printer driver: pcl5c, pcl 6, postscript3 > fax driver t wain and printer drivers the twain driver is used for “pull scanning”, i...

  • Page 19

    Getting started > 19 if you do not see the ‘new hardware found' dialogue, please check that power and usb cables are connected properly, and the printer is switched on. 4. Install twain driver first 5. Next install the printer driver f ax driver the fax printer driver allows you to send faxes direct...

  • Page 20

    Getting started > 20 c onfiguration tool installation of the configuration tool is optional and can be found on the driver/utilities dvd under the utilities folder. Follow the on-screen instructions to complete the configuration tool installation. The configuration tool can discover devices over usb...

  • Page 21

    Getting started > 21 a ctkey utility the actkey utility enables the mfp to receive one key touch commands from a locally connected computer. Installation of the actkey utility is optional and can be found on the driver/utilities dvd under the utilities folder. Information on using the actkey utility...

  • Page 22

    Getting started > 22 p aper recommendations your mfp will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained whe...

  • Page 23

    Getting started > 23 m ulti purpose tray the multi purpose tray can handle the same media sizes as the cassette trays but in weights up to 200g/m² (ultra heavy). For very heavy paper stock, use the face up (rear) paper stacker. This ensures that the paper path through the mfp is almost straight. The...

  • Page 24

    Getting started > 24 l oading paper c assette trays 1. Remove the paper tray from the mfp. 2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3). 3. Load pape...

  • Page 25

    Getting started > 25 to prevent paper jams: > do not leave space between the paper and the guides and rear stopper. > do not overfill the paper tray. Capacity depends on the type of paper stock. > do not load damaged paper. > do not load paper of different sizes or types at the same time. > close th...

  • Page 26

    Getting started > 26 m ulti purpose tray 1. Open the multi purpose tray. 2. Fold out the paper supports (1). 3. Press gently down on the paper platform (2) to ensure it is latched down. 4. Load the paper and adjust the paper guides (3) to the size of paper being used. > for single-sided printing on ...

  • Page 27: ...

    Configuring your machine... > 27 c onfiguring your machine ... M inimum configuration requirements to make the best of this mfp, the following configuration is required: to send faxes: a pstn telephone line connection. To send e-mails: > tcp/ip network. > a smtp and an optional pop3 server. To file ...

  • Page 28

    Configuring your machine... > 28 n etwork set up the mfp must also be set up properly on your network to perform scan to e-mail and scan to ftp functions. In order for other network devices to find the mfp on the network, the following network parameters have to be set. 1. Ip address set: 2. Ip addr...

  • Page 29

    Configuring your machine... > 29 i nternet communication features scan to e-mail the mfp allows you to deliver your scanned document to e-mail addresses on the network. The document is first scanned and converted to a standard pdf, jpeg, tiff, or xps file format and then transmitted to remote recipi...

  • Page 30

    Configuring your machine... > 30 for more information on filing protocols refer to “explanation of filing protocols” on page 61 . C onfiguration there are a number of configuration options available which allow you to change the scanner, fax and printer settings to suit your own needs. There are thr...

  • Page 31

    Configuring your machine... > 31 ...F rom the configuration tool utility if you have not already done so, install the mfp configuration tool as described in “configuration tool” on page 20 . ... From the control panel press the setup button on the control panel. Note the administrative settings are ...

  • Page 32

    Configuring your machine... > 32 address book feature option description e-mail address register/edit use the on-screen keyboard to enter and assign an e-mail address to the list. Note: max. 500 address entries. Delete select an e-mail address to delete from the list. Delete and sort select an e-mai...

  • Page 33

    Configuring your machine... > 33 paper setup note within the media type menu, do not use the recycled setting. If you are loading recycled media choose the plain setting. Feature option description tray n (where n identifies the tray) paper size cassette size, custom sets paper in tray n. Custom tra...

  • Page 34

    Configuring your machine... > 34 mp tray paper size a3, a4, a4lef, a5, a6, b4, b5, b5lef, legal 14, legal 13.5, legal 13, letter, letterlef, executive, custom, com-10, dl, c5, c4 select the size of paper to be fed from the multi purpose tray. Custom width: 64~210~297mm length: 105~297~1200mm enter p...

  • Page 35

    Configuring your machine... > 35 store doc settings profile feature option description store bulletin box doc. Select bulletin box doc. Up to 20 f code boxes can be registered. Up to 30 documents can be stored in one box. Delete bulletin box doc. Select bulletin box doc. To delete. Print f-code doc....

  • Page 36

    Configuring your machine... > 36 register/ edit (cont.) doc. Type doc. Type: text, text&photo, photo allows you to specify the type of images on the document. Removal for background & show- through (sthr): auto, off, 1(low), 2, 3, 4, 5(high), sthr allows you to block out the colour background of the...

  • Page 37

    Configuring your machine... > 37 view information register/ edit (cont.) hue [r] -3, -2, -1, 0, +1, +2, +3 [g] adjust r/g balance settings. [g]: enhance green [r]: enhance red saturation [low] -3, -2, -1, 0, +1, +2, +3 [high] adjust saturation setting. High: enhance image sharpness low: reduce hue r...

  • Page 38

    Configuring your machine... > 38 admin setup note the admin setup option is blocked by a password. Refer to “pre- configuration information” on page 27 . Feature option description copy setup default settings doc. Type doc. Type: text, text&photo, photo, extra fine allows you to specify the type of ...

  • Page 39

    Configuring your machine... > 39 copy setup (cont.) default settings (cont.) scan size auto, a3, b4, a4, a4 (sef), b5, b5 (sef), a5, a5 (sef), letter, letter (sef), tabloid, legal 14, h.Ltr allows you to select the scan size. Cont. Scan off, on allows you to continue scanning more documents. Allows ...

  • Page 40

    Configuring your machine... > 40 fax setup (cont.) f-code box register/edit secure box secure box: received data cannot be printed without entering id code (for secret documents). Use the numeric keypad to enter the sub-address and id code (note enter a 4 digit id code). You can also enter a box nam...

  • Page 41

    Configuring your machine... > 41 fax setup (cont.) other settings (cont.) block junk fax setting: off, mode1, mode2, mode3 can prevent unnecessary fax reception. Mode1: reject fax from a number not registered in the address book. Mode2: reject fax from a number registered in the reject list. Mode3: ...

  • Page 42

    Configuring your machine... > 42 scanner setup default settings doc. Type doc. Type: text, text&photo, photo, extra fine allows you to specify the type of images on the document. Removal for background & show- through (sthr): auto, off, 1(low), 2, 3, 4, 5(high), sthr allows you to block out the colo...

  • Page 43

    Configuring your machine... > 43 scanner setup (cont.) default settings (cont.) edgeerase off, on adjust the width settings using the arrow buttons. Input range: 05-50mm erasecentr off, on adjust the width settings using the arrow buttons. Input range: 01-50mm contrast -3, -2, -1, 0, +1, +2, +3 adju...

  • Page 44

    Configuring your machine... > 44 print setup print menu tray configuration paper feed: tray n, mptray specifies a feed tray (where n identifies the tray). Auto tray switch: off, on sets the automatic tray switch function. Tray sequence: down, up, paper feed tray specifies selection order priority fo...

  • Page 45

    Configuring your machine... > 45 print setup (cont.) print menu (cont.) print setup (cont.) mono-print speed: auto speed, mono 34ppm, mixed speed, color speed auto speed: if the first page of a print job is black and white, the machine runs at 34ppm (pages per minute). When a colour page is detected...

  • Page 46

    Configuring your machine... > 46 print setup (cont.) print menu (cont.) print setup (cont.) width: 064~210~297 mm selects the width of the paper defined by the “custom” settings. Length: 0105~0297~1200 mm selects the length of the paper defined by the “custom” settings. Note that media of up to 1200...

  • Page 47

    Configuring your machine... > 47 print setup (cont.) print menu (cont.) printer adjust (cont.) bg setting: -3, -2, -1, 0, +1, +2, +3 to correct variations in print results caused by temperature/ humidity conditions and difference in print density/frequency. Change the setting when background is dark...

  • Page 48

    Configuring your machine... > 48 print setup (cont.) color menu (cont.) cyan highlight -3, -2, -1, 0, +1, +2, +3 adjusts image density for each colour component (cyan, magenta, yellow and black). Normal setting is 0. Cyan mid-tone -3, -2, -1, 0, +1, +2, +3 cyan dark -3, -2, -1, 0, +1, +2, +3 magenta...

  • Page 49

    Configuring your machine... > 49 print setup (cont.) color menu (cont.) ucr low, medium, high selects the limitation of the toner layer thickness. If paper curl occurs in dark printing, selecting medium or low sometimes helps reduce curl. Cmy100% density disable, enable when enabled, black areas are...

  • Page 50

    Configuring your machine... > 50 print setup (cont.) pcl setup (cont.) a4 print width 78 column, 80 column sets the number of columns subject to auto lf with a4 paper in pcl. This is the value when auto cr/lf mode is set to off with the 10cpi character. White page skip off, on selects whether blank ...

  • Page 51

    Configuring your machine... > 51 print setup (cont.) ibm ppr setup (cont.) cr function cr, cr+lf selects whether a received carriage return character (0dh) also causes a line feed. Lf function lf, lf+cr selects whether a received line feed character (0ah) also causes a carriage return. Line length 8...

  • Page 52

    Configuring your machine... > 52 print setup (cont.) epson fx setup (cont.) form length 11 inch, 11.7 inch, 12 inch specifies the length of paper. Tof position 0.0 inch - 1.0 inch specifies the distance of print from the top edge of the paper. Left margin 0.0 inch - 1.0 inch specifies the distance o...

  • Page 53

    Configuring your machine... > 53 network menu (cont.) network setup (cont.) subnet mask xxx.Xxx.Xxx.Xxx current assigned subnet mask. To change, proceed as above. Display condition: tcp/ip protocol must be enabled. Gateway address xxx.Xxx.Xxx.Xxx current assigned gateway address. To change, proceed ...

  • Page 54

    Configuring your machine... > 54 network menu (cont.) mail server setup (cont.) smtp encryption none, smtps, starttls select encryption method. Pop3 server set the ip address or host name for the pop3 server. Pop3 port 00000 ~ 00110 ~ 65535 set the port number. Pop3 encryption none, pop3s, starttls ...

  • Page 55

    Configuring your machine... > 55 network menu (cont.) secureprtc srvsetting domain domain must be registered in the dns server. Management standby screen setup copy screen 1. Doc type 2. Density 3. Tray 4. Zoom 5. Sort default settings listed, these can be changed if required. Fax screen 1. Speed di...

  • Page 56

    Configuring your machine... > 56 management (cont.) sound setup (cont.) fax ringer off, on select on to sound the fax ringer when a fax is received. Opcompletesou ndvolume off, low, middle, high select volume level for job complete acknowledgment. Opcompletesou nd copy completed: off, type1, type2, ...

  • Page 57

    Configuring your machine... > 57 management (cont.) local interface usb menu usb: enable, disable enable/disable communication through the usb interface. Soft reset: disable, enable enable/disable the soft reset command. Speed: 480mbps, 12mbps select the interface speed. Usb ps-protocol: ascii, raw ...

  • Page 58

    Configuring your machine... > 58 management (cont.) system setup (cont.) usb memory interface disable, enable select disable to turn off scan to usb function. Power save power save enable off, on enable/disable power save feature. Power save time 5, 15, 30, 60, 240 minutes select desired time interv...

  • Page 59

    Configuring your machine... > 59 management (cont.) reset settings execute continuing will automatically restart the system. Press yes to continue or no to cancel. Job log clear execute continuing will clear the job logs. Press yes to continue or no to cancel. User install time setup user defined en...

  • Page 60

    Configuring your machine... > 60 job programs setting shutdown feature option description register use the on-screen keyboard to enter and register a job program. Note: after registering the process, press the job programs button on the control panel to save. Refer to “job programs” on page 109 . De...

  • Page 61

    Configuring your machine... > 61 e xplanation of filing protocols ftp ftp stands for “file transfer protocol.” it is a common method of transferring files via the internet from one computer to another. Ftp use rfc 959[ftp] as their protocol. Therefore, ensure you have a legal ftp account with the pr...

  • Page 62

    Configuring your machine... > 62 3. Select properties. 4. In the x cabinet dialogue box, select the directory security tab, and click edit for “anonymous access and authentication control”. Make sure “anonymous access” is selected in the “authentication methods” dialogue box. 5. Click edit to open “...

  • Page 63

    Configuring your machine... > 63 setting iis privileged access: 1. As in “setting iis anonymous access”, start “internet service manager” and select default web site. Right click c:\inetpub\wwwroot\x cabinet, and select properties. 2. Select the directory tab on the properties page. Ensure the privi...

  • Page 64

    Configuring your machine... > 64 s etting the fax facility i nitial set up the following parameters must be set before using the fax function on your mfp: > time zone > date and time there are other parameters that can be adjusted to suit your personal preferences later if required, refer to fax set...

  • Page 65

    Configuring your machine... > 65 3. Press speed dial. From here you can enter, edit, delete, sort, insert and assign group dial numbers. 4. Press the register/edit button. 5. Select the desired speed dial number. 6. Using the numeric keypad, type in the destination fax number and press enter. 7. If ...

  • Page 66

    Configuring your machine... > 66 6. If required, select group no then select the group number to assign the fax number to. Press enter. 7. Press enter to save the speed dial entry or press cancel to exit without saving. Deleting an entry from the address book to delete an entry from the address book...

  • Page 67

    Configuring your machine... > 67 automatic redial you can set the fax to automatically redial if the initial fax transmission fails. The machine will redial on: > line busy > no answer > communication error to set auto-redial: 1. Press the setup button on the control panel. 2. From the touch screen,...

  • Page 68

    Configuring your machine... > 68 adding a telephone handset if you want to add a telephone handset to your mfp, connect the line to the tel socket (in certain countries it may be necessary to use a telephone plug adaptor). You will also need to update the telephone settings to set the ring response:...

  • Page 69

    Access control > 69 a ccess control if your administrator has enabled access control on your machine, it will automatically start up in access control mode. You will not be able to use it until you have provided valid login information. If the access control setting is: > pin; you will need to provi...

  • Page 70

    Operation > 70 o peration with its intuitive control panel, this multi function product (mfp) is designed to be easy to use. After the machine has been configured, operating is quite straight forward. The following sections describe how to copy, fax, and scan your documents. For full details of how ...

  • Page 71

    Operation > 71 2. Place the document with the text face up in the adf and make sure that the top of each page is fed in first. 3. Adjust the paper guides (1) to centre the document in the adf. P lacing document ( s ) on the glass 1. Open the document cover. 2. Place your document with the text face ...

  • Page 72

    Operation > 72 c opying b asic operation 1. Place your document(s) with text face up in the adf or face down on the glass. 2. If required, press the copy button (1) on the control panel to prompt the copy ready screen. 3. Press mono (2) to copy your document(s) in black and white, or colour (3) to c...

  • Page 73

    Operation > 73 a dvanced operation using the options available on the touch screen, you can alter the scan output to suit your needs: no. Feature option description 1 others n-in-1 off 2-in-1 4-in-1 8-in-1 allows you to print multiple pages of the document to a single sheet of paper. 2-n-1 layout or...

  • Page 74

    Operation > 74 1 others (cont.) erasecentr off, on allows you to block out a centred rectangular area of the document where spurious shadows and borders may arise when copying bound originals (books, magazines) with the centre spread layout. Input range: 1 to 50mm. Duplexcopy copy method: off, 1->2 ...

  • Page 75

    Operation > 75 1 others (cont.) saturation -3, -2, -1, 0, +1, +2, +3 saturation setting high: enhance image sharpness low: reduce hue rgb [r] -3, -2, -1, 0, +1, +2, +3 [g] -3, -2, -1, 0, +1, +2, +3 [b] -3, -2, -1, 0, +1, +2, +3 adjust rgb contrast settings. Logout if access control is enabled, logou...

  • Page 76

    Operation > 76 5 zoom auto, 100%, fit allows you to scale the copy using the presets values or by scaling in 1% increments up to 400% and down to 0 by pressing the + and - buttons. Enlarge, 141% a4->a3, b5->b4 122% a4->b4, a5->b5 115% b4->a3, b5->a4 reduce 86% a3->b4, a4->b5 81% b4->a4, b5->a5 70% a...

  • Page 77

    Operation > 77 f axing b asic operation 1. Place your document(s) with text face up in the adf or face down on the glass. 2. Press the fax button (1) on the control panel to prompt the fax ready screen. 3. Enter the destination fax number by either: > typing in the number using the numeric keypad > ...

  • Page 78

    Operation > 78 a dvanced operation using the options available on the touch screen, you can alter the fax output to suit your needs: no. Feature option description 1 others duplex scan off, right&left, top select the bound originals binding position. Scan size auto, a3, b4, a4, a4 (lef), b5 (lef), a...

  • Page 79

    Operation > 79 1 others (cont.) fpolling off, on to turn on, use the numeric keypad to enter the sub-address of the remote machine. If required, use the numeric keypad to enter the password of the remote machine. F-code tx off, on f code transmission is a function to communicate using sub addresses ...

  • Page 80

    Operation > 80 2 speed dial 001 - 500 enter the required speed dial number using the numeric keypad or the on- screen arrows. Input range 001-500. Refer to “assigning fax numbers to the address book” on page 64 for details on how to assign a fax destination to a speed dial number. 3 doc. Type normal...

  • Page 81

    Operation > 81 manual feed if you wish to send multiple sets of documents from the adf or flatbed, enable the “continuous scan” feature. Refer to “continuous scan mode” on page 108 for full details. Broadcasting this function allows you to send a fax to multiple recipients at the same time. By combi...

  • Page 82

    Operation > 82 f code communication f code transmission is a function to communicate, using sub addresses or passwords in accordance with the itu-t standard. By creating f code boxes/sub addresses/passwords, you can execute secure communication, bulletin box communication and polling communication. ...

  • Page 83

    Operation > 83 6. Press register/edit. 7. Select the box number you want to register. 8. Select a type of f code box: > secure box - refer to “registering an f code secure box” on page 83 . > bulletin box - refer to “registering an f code bulletin box” on page 84 . Registering an f code secure box 1...

  • Page 84

    Operation > 84 (c) press enter. Registering an f code bulletin box 1. Press bulletin box. (a) enter a sub address using the numeric keypad. (b) press enter. 2. Enter a box name: (a) press box name. (b) enter a box name using the on-screen keyboard. (c) press enter. 3. If required, enter a password: ...

  • Page 85

    Operation > 85 (c) press enter. 6. If required, enable overwrite permission: (a) press overwrite. (b) press on. (c) press enter. 7. If required, enable deletion of document after sending: (a) press erase tx doc. (b) press on. (c) press enter. 8. If required, register an id code: (a) press i.D.Code. ...

  • Page 86

    Operation > 86 deleting an f code box 1. Press the setup button on the control panel. 2. Press admin setup. 3. Enter an administrator's password and press enter. 4. Press fax setup. 5. Press f-code box. 6. Press delete. 7. Select the f code box you want to delete. 8. If an id code is required, enter...

  • Page 87

    Operation > 87 receiving using a sub address (f code polling) by entering a sub address and password, a document stored in the bulletin box of a recipient machine can be taken out (polling). 1. Press the fax button on the control panel to prompt the fax ready screen. 2. Press others. 3. Press fpolli...

  • Page 88

    Operation > 88 printing stored documents print secure received documents, documents received in the bulletin box and documents stored in the bulletin box. 1. Press the setup button on the control panel. 2. Press store doc setting. 3. Press print. 4. Press f-code doc.. 5. Select the f code box storin...

  • Page 89

    Operation > 89 fax job view/cancel if you no longer require a stored fax job, you can cancel and remove it from your mfp’s memory. 1. Press the fax job view/cancel button on the control panel to prompt the review commands screen. 2. Press the view reserved t button to display the list of fax jobs. 3...

  • Page 90

    Operation > 90 s ending a fax from your pc 1. From your application’s file menu, select print. 2. In the select printer window, highlight the fax driver option. 3. Press the preferences button to display the fax driver window. 4. On the setup tab: (a) select the appropriate media size from the drop-...

  • Page 91

    Operation > 91 7. On the recipient tab: (a) click the recipient... Button. (b) select a fax number from the phone book panel on the right hand side. Refer to “adding fax numbers to the phone book” on page 91 . (c) press the add button to add this number to the recipient list. (d) repeat (b) and (c) ...

  • Page 92

    Operation > 92 3. Press the preferences button to display the fax driver window. 4. Click the phone book... Button. The phone book screen displays. 5. Select fax number -> new (fax number). 6. Type in the fax number destination name. 7. Type in the required fax number. 8. If required, type in a comm...

  • Page 93

    Operation > 93 8. Add recipients to the group list: (a) select a fax number from the phone book panel on the right hand side. (b) press the add-> button to add this number to the group list. (c) repeat steps (a) and (b) as required to create the group list. (d) if you need to remove a number from th...

  • Page 94

    Operation > 94 s canning b asic operation 1. Place your document(s) with text face up in the adf or face down on the glass. 2. Press the scan button (1) on the control panel to prompt the scan ready screen. 3. Select the scan destination from the following options: > e-mail > usb memory > local pc >...

  • Page 95

    Operation > 95 s can to e - mail using the options available on the touch screen, you can enter e-mail information and alter the scan output to suit your needs: note for illustration purposes only, the features shown are as accessed from the control panel. No. Feature option description 1 others rep...

  • Page 96

    Operation > 96 1 others (cont.) fileformat colour: pdf, tiff, jpeg, xps mono (grayscale): pdf, tiff, jpeg, xps mono (binary): pdf, tiff select the appropriate file format. Comprsrt colour: high, medium, low mono (grayscale): high, medium, low mono (binary): high (g4), medium (g3), raw select the app...

  • Page 97

    Operation > 97 1 others (cont.) logout if access control is enabled, logout once you are finished to avoid any unauthorised access. 2 destination address book select e-mail address from the address book. Input range: 001-500 enter address enter e-mail address using the on-screen keyboard. E-mail his...

  • Page 98

    Operation > 98 6 scan size auto, letter(lef), letter, tabloid, legal14, h.Ltr, a3, b4, a4(lef), a4, b5(lef), b5, a5(lef), a5 allows you to select the scan size. Note > this machine allows you to send scanned document(s) to multiple e-mail addresses. Simply press the destination button to add and ent...

  • Page 99

    Operation > 99 s can to usb memory 1. Plug the usb memory (1) into the usb port at the front of the machine. 2. Place your document(s) with text face up in the adf or face down on the glass. 3. Press the scan button on the control panel to prompt the scan ready screen. 4. From the scan ready screen,...

  • Page 100

    Operation > 100 s can to local pc 1. From the scan ready screen, press the local pc option. The select screen displays showing four options: > application > folder > e-mail > pc-fax 2. Select the option you require, followed by the colour/mono button to start scanning. (a) application when the appli...

  • Page 101

    Operation > 101 (c) e-mail when the e-mail function is selected, the actkey utility executes pc scan in accordance with your settings for “scan to e-mail”. The scanned image data is saved in the specified folder and is ready for the software to send as an attachment. Complete the data on screen and ...

  • Page 102

    Operation > 102 s can to network pc before sending your document to a file server, profiles should be set up first to speed up the process. A profile contains a list of filing parameters such as your filing protocol, directory, file name and other scanning parameters. Using the options available on ...

  • Page 103

    Operation > 103 1 others (cont.) comprsrt colour: high, medium, low mono (grayscale): high, medium, low mono (binary): high (g4), medium (g3), raw select the appropriate compression level. Remember the higher the compression the bigger the file size! Edgeerase off, on adjust the width settings using...

  • Page 104

    Operation > 104 2 doc. Type doc. Type text, text&photo, photo allows you to specify the type of images on the document. Background removal auto, off, 1(low), 2, 3, 4, 5(high), sthr allows you to block out the colour background of the image (assuming document has a colour background) - such that the ...

  • Page 105

    Operation > 105 managing profiles adding a new network profile to add a network profile: 1. Press the setup button on the control panel to prompt the setup screen. 2. On the touch screen, press profile. From here you can register, edit, or delete profiles. 3. Press the register/edit button. 4. Selec...

  • Page 106

    Operation > 106 s can to remote pc 1. At the mfp: from the scan ready screen, press the remote pc option. 2. Place the document face down on the document glass or face up in the adf. 3. At your pc: start your scanning application. 4. Select the file menu and choose scan or get photo. A dialogue box ...

  • Page 107

    Operation > 107 7. Press the scan button to display the scanning options. 8. Press the required scan button (1) to start scanning. 9. Press quit to continue: (a) press scan more pages (2) to continue scanning further documents. (b) press scan other side (3) to scan the reverse side of the original d...

  • Page 108

    Operation > 108 f unctions common to copy , fax and scan operations c ontinuous scan mode if you need to scan, copy or fax multiple sets of documents from the adf or document glass, enable the “cont. Scan” option. To set the fax to continuous scan: 1. Place your document(s) with text face up in the ...

  • Page 109

    Operation > 109 j ob p rograms if you have a routine copy, fax or scan job that you perform on a regular basis, you can program the steps into your mfp and create a “short cut” allowing you to perform the steps at the touch of a button. You can create six short cuts using the job program function. C...

  • Page 110

    Operation > 110 using: to use a pre-programmed short cut: 1. Press the job program button on the control panel to prompt the job programs screen. 2. Select the job number you wish to use. 3. At the prompt, select yes to execute the program or no to exit. Deleting: to delete a job program function: 1...

  • Page 111

    Operation > 111 r eports and listings press the reports button on the control panel to display the list of reporting options available: configuration 1. Press the configuration button. 2. At the prompt, press yes to print the report or press no to cancel the operation and return to the reports scree...

  • Page 112

    Operation > 112 > block junk fax > store doc list 3. At the prompt, press yes to print the report/list or press no to cancel the operation and return to the list of fax reports. Scan 1. Press the scan button. 2. Press the e-mail address button. 3. At the prompt, press yes to print the list of e-mail...

  • Page 113

    Maintenance > 113 m aintenance c onsumable life expectancy as a guide, the life expectancy of these items is: > toner starter cartridge: the machine is shipped with sufficient cyan, magenta, yellow & black toner for 2,000 images (iso/iec19798 a4), of which 750 images are used to charge the image dru...

  • Page 114

    Maintenance > 114 r eplacing consumable items t oner cartridge replacement the toner used in this machine is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black. Have a sheet of paper handy so that you have somewhere to place the used cartridge wh...

  • Page 115

    Maintenance > 115 2. Press the cover release (a) and open the top cover (b) fully. 3. Note the positions of the four cartridges. It is essential that they go back in the same order. 4. Pull the coloured toner release lever (1) on the cartridge to be replaced fully towards the front of the mfp. Warni...

  • Page 116

    Maintenance > 116 5. Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the mfp. 6. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture. 7. Remov...

  • Page 117

    Maintenance > 117 11. Insert the left end of the cartridge into the top of the image drum unit first, pushing it against the spring on the drum unit, then lower the right end of the cartridge down onto the image drum unit. 12. Pressing gently down on the cartridge to ensure that it is firmly seated,...

  • Page 118

    Maintenance > 118 i mage drum replacement the mfp contains four image drums: cyan, magenta, yellow and black. 1. Pull the lever (a) firmly to release the lock and then gently raise the scanner (b). 2. Press the cover release (a) and open the top cover (b) fully. Caution! Static sensitive devices, ha...

  • Page 119

    Maintenance > 119 3. Note the positions of the four cartridges. It is essential that they go back in the same order. 4. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the mfp. 5. Put the cartridge down gently onto a piece of paper to prevent toner...

  • Page 120

    Maintenance > 120 image drum cartridge. Place the cartridge on a piece of paper to avoid marking your furniture. 8. Take the new image drum cartridge out of its packaging and place it on the piece of paper where the old cartridge was placed. Keep it the same way round as the old unit. Pack the old c...

  • Page 121

    Maintenance > 121 13. Gently lower the scanner. T ransfer belt replacement the belt unit is located under the four image drums. This unit requires replacement approximately every 80,000 pages. 1. Switch off the mfp and allow the fuser to cool for about 10 minutes before opening the cover. 2. Pull th...

  • Page 122

    Maintenance > 122 3. Press the cover release (a) and open the top cover (b) fully. 4. Note the positions of the four cartridges. It is essential that they go back in the same order. Warning! If the mfp has been powered on, the fuser will be hot. This area is clearly labelled. Do not touch. 1. Cyan c...

  • Page 123

    Maintenance > 123 5. Lift each of the image drum units out of the mfp and place them in a safe place away from direct sources of heat and light. 6. Locate the two fasteners (1) at each side of the belt and the lifting bar (b) at the front end. 7. Turn the two fasteners 90° to the left. This will rel...

  • Page 124

    Maintenance > 124 9. Lower the new belt unit into place, with the lifting bar (2) at the front and the drive gear towards the rear of the mfp. Locate the drive gear into the gear inside the printer by the rear left corner of the unit, and lower the belt unit flat inside the mfp. 10. Turn the two fas...

  • Page 125

    Maintenance > 125 f user replacement the fuser is located inside the mfp just behind the four image drum units. 1. Switch off the mfp and allow the fuser to cool for about 10 minutes before opening the cover. 2. Pull the lever (a) firmly to release the lock and then gently raise the scanner (b). 3. ...

  • Page 126

    Maintenance > 126 4. Identify the fuser handle (1) on the top of the fuser unit. 5. Pull the fuser retaining lever (2) towards the front of the mfp so that it is fully upright. 6. Holding the fuser by its handle (1), lift the fuser straight up and out of the mfp. If the fuser is still warm, place it...

  • Page 127

    Maintenance > 127 10. Push the retaining lever (2) towards the rear of the mfp to lock the fuser in place. 11. Close the top cover and press down firmly so that the cover latches closed. 12. Gently lower the scanner. 2.

  • Page 128

    Maintenance > 128 c leaning ... The unit casing 1. Switch off the mfp. 2. Wipe the unit surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the unit surface. 4. Turn on the mfp. ... The adf from time to time the pad assembly and feed rollers ...

  • Page 129

    Maintenance > 129 3. Rotate the rollers forward with your finger and repeat step 2 until the rollers are clean. 4. Carefully lift inner cover (4). 5. Wipe rollers (5 & 6) by moving the cloth from side to side. 6. Rotate the rollers forward with your finger and repeat step 5 until the rollers are cle...

  • Page 130

    Maintenance > 130 ... The led head clean the led head when printing does not come out clearly, has white lines or when text is blurred. There is no need to switch the mfp off to clean the lens. 1. Pull the lever (a) firmly to release the lock and then gently raise the scanner (b). 2. Press the cover...

  • Page 131

    Maintenance > 131 3. Moisten a soft, clean, lint-free cloth and gently wipe the led head surface. 4. Close the top cover and press down firmly so that the cover latches closed. 5. Gently lower the scanner. Caution! Do not use methyl alcohol or other solvents on the led head as damage to the lens sur...

  • Page 132

    Installing upgrades > 132 i nstalling upgrades this section explains how to install optional equipment into your mfp. This includes: > additional ram memory > paper tray(s) and storage cabinet assembly o rder codes m emory upgrade this section explains how to install additional ram memory into your ...

  • Page 133

    Installing upgrades > 133 5. The maximum capacity of your machine is 768mb, therefore the existing 256mb board must be removed from the ram expansion slot before the new memory upgrade board can be fitted. To remove it: (a) grip the board firmly by its short edges and pull it out of the slot. (b) pl...

  • Page 134

    Installing upgrades > 134 10. When the mfp is ready, print a configuration report as follows: (a) press reports button (1) on the scanner control panel. (b) on the touch screen, touch the configuration button (2). (c) at the prompt, touch yes to print the report. 11. Examine the first page of the co...

  • Page 135

    Installing upgrades > 135 a dditional paper trays and storage cabinet your machine can be upgraded with the following configurations: > one additional paper tray and a tall storage cabinet > two additional paper trays and a short storage cabinet i nventory * the accessory pack is the same for config...

  • Page 136

    Installing upgrades > 136 i nstallation 1. Switch the mfp off and disconnect the power cable. 2. Place additional paper tray(s)/cabinet assembly at the desired location. Note for illustration purposes, two additional trays and the short cabinet is shown. The procedure for installing one tray and the...

  • Page 137

    Installing upgrades > 137 3. Fit stabilising feet: (a) locate front stabilising foot (5) and secure in position using screws (7) as shown. Repeat for opposite side. (b) locate rear stabilising foot (6) and secure in position using screws (7) as shown. Repeat for opposite side. 4. Observing safety ru...

  • Page 138

    Installing upgrades > 138 5. Locate plate (3), and secure into position using screws (4). 6. Repeat step 5 for three remaining plates. 7. Position side panels as shown, matching up the locating lugs and sockets and then push the panel firmly into place. 8. Clip stabilising foot covers into position ...

  • Page 139

    Installing upgrades > 139 s etting the driver device options once your new upgrade has been installed, you may need to update the printer driver so that the additional features are available to your applications. Accessories such as additional paper trays will only be usable if the printer driver on...

  • Page 140

    Installing upgrades > 140 panther (mac os x 10.3) 1. Open the mac os x print & fax preferences. 2. Click printing. 3. Click set up printers…. 4. Ensure your machine is selected and click show info…. 5. Click the menu and choose installable options…. 6. Select all hardware options appropriate to your...

  • Page 141

    Troubleshooting > 141 t roubleshooting c learing paper jams provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your mfp should give years of reliable service. However, paper jams occasionally do occur, and this sec...

  • Page 142

    Troubleshooting > 142 3. Carefully pull the paper out of the adf unit. 4. Close the adf front cover. I n the printer ... 1. Pull the lever (a) firmly to release the lock and then gently raise the scanner (b). 2. If a sheet is well advanced out of the top of the printer, simply grip it and pull gentl...

  • Page 143

    Troubleshooting > 143 3. Press the cover release (a) and open the mfp’s top cover (b) fully. 4. If the paper is advanced far enough, grip it and pull it gently out. If necessary, rotate roller (1) to advance the paper and aid removal. 5. Note the positions of the four cartridges. It is essential tha...

  • Page 144

    Troubleshooting > 144 it will be necessary to remove the four image drums to gain access to the paper path. 6. Holding it by its top centre, lift the cyan image drum, complete with its toner cartridge, up and out of the printer. 7. Put the cartridge down gently onto a piece of paper to prevent toner...

  • Page 145

    Troubleshooting > 145 9. Look into the mfp to check whether any sheets of paper are visible on any part of the belt unit. (a) to remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw t...

  • Page 146

    Troubleshooting > 146 10. Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order. Holding the complete assembly by its top centre, lower it into place in the mfp, locating the pegs at each end into ...

  • Page 147

    Troubleshooting > 147 14. If your mfp has a duplex unit installed, press the cover release (1) at the centre of the unit, open the cover and remove any sheets in this area, then close the cover. 15. Lift the front cover release and pull open the front cover. 16. Check inside the cover for sheets in ...

  • Page 148

    Troubleshooting > 148 19. Gently lower the scanner. When the jam has been cleared, if jam recovery is set enabled in the printer adjust menu, the mfp will attempt to reprint any pages lost due to paper jams (see page 46 )..

  • Page 149

    Troubleshooting > 149 d ealing with unsatisfactory printing symptoms possible causes steps to take vertical white lines can be seen on the printed page. The led head is dirty. Wipe the led head with a soft, lint-free cloth. The toner is low. Open the top cover and tap the cartridge a few times to ev...

  • Page 150

    Troubleshooting > 150 d ealing with unsatisfactory copying as well as the suggestions provided in “dealing with unsatisfactory printing” on page 149 , ensure that the scanner unit glass is clean at all times. Refer to “...The document glass” on page 129 . Vertical lines appear. The image drum cartri...

  • Page 151

    Troubleshooting > 151 f ax problem checklist if a problem occurs, read through the list of problems and solutions before calling for service. The mfp will not dial a telephone number. Check the power cable and wall outlet. Make sure that the telephone line (not external telephone or handset) is conn...

  • Page 152

    Troubleshooting > 152 mfp is set for delayed transmission but it did not send. Check the display to make sure that the mfp is set to the correct time and date ( see “time setup” on page 59 ). Mfp will not poll a remote machine. Call the person at the remote machine and make sure that they have loade...

  • Page 153

    Troubleshooting > 153 i nformation and error messages note 1. = y, m, c or k. 2. = tray 1, tray 2, tray 3 or mp tray. 3. Mmm = the setup of “paper supply”. 4. Ppp = the setup of “media type”. Status / code message meaning / action initializing check data program data receive error an error occurs wh...

  • Page 154

    Troubleshooting > 154 warning toner regional mismatch the region id of toner cartridge is not proper to the distribution channel. Warning non genuine toner toner cartridge rfid chip is not compatible. Warning error postscript an error has been detected: > the job has a grammatical error. > the page ...

  • Page 155

    Troubleshooting > 155 warning erased data full the log buffer was full and data was deleted. Warning expired secure job press key indicates that an applicable job has been automatically deleted as the retention period for authentication printing has expired. Warning disk use failed press key a disk ...

  • Page 156

    Troubleshooting > 156 warning job log writing error press key the job log is not registered correctly due to a disk access error when writing to the hdd. Press the stop button to clear the message from the screen. Error install paper on %tray% please set paper (%media_size%) to cancel select [cancel...

  • Page 157

    Troubleshooting > 157 error wait a moment network configuration writing displays during the nic configuration data is storing in the flash memory, as the setting was changed. Error wait a moment network initializing diplays when the nic initialisation occurs, as the setting is changed. Error no pape...

  • Page 158

    Troubleshooting > 158 error 620 621 622 623 %color% toner regional mismatch %errcode% oem mismatch: incompatible toner cartridge fitted (protected signature id; incorrect distribution channel group). Replace with genuine toner cartridge. Error 620: y error 621: m error 622: c error 623: k error 550 ...

  • Page 159

    Troubleshooting > 159 error 380 paper jam! Open & check the flashing cover open the front cover, remove the paper and close the cover. See “clearing paper jams” . If the code still appears, contact your dealer. Error 381 382 383 385 389 paper jam! Open & check the flashing cover open the top cover, ...

  • Page 160

    Troubleshooting > 160 error 355 please change belt unit: %errcode% the transfer belt has reached the end of its life and printing will stop. Warning status takes effect at cover open/ close. Replace transfer belt. Error 348 please check fuser unit: %errcode% open the top cover, check the fuser is in...

  • Page 161

    Troubleshooting > 161 error check data program data receive error an error has occurred while your machine’s network card firmware is being reprogrammed. %dlcode% 1. File size error. 2. Check-sum error. 3. Invalid printer model number 4. Invalid module i/f version 5. Invalid fat version error wait a...

  • Page 162

    Troubleshooting > 162 error connect to pc failed press key machine has failed to connect to a pc. Error mirror carriage mode mirror carriage is locked. Turn screws at 2 places shown in the following figure, release the lock, and touch the [release] button. The scanner mirror carriage is locked. Erro...

  • Page 163

    Troubleshooting > 163 error check dns settings press key failed to connect with dns server. Error check server settings press key failed to connect with file server. Error server login failed press key failed to login in cifs or ftp server. Error entering directory failed press key failed to access ...

  • Page 164

    Troubleshooting > 164 fatal power off/on %errcode%: fatal error if a fatal code appears, contact your dealer. Fatal inspection is required %errcode%: fatal error if a fatal code appears, contact your dealer. Status / code message meaning / action.

  • Page 165

    Specifications > 165 s pecifications m c860 n34223b item specification general dimensions 565 x 658 x 669mm (w x d x h) weight 66.5kg approximately power source input: 220 to 240vac, 50 to 60hz power consumption operating: 1300w max. Normal operating: 700w av. (25 o c) stand-by: 160w av. (25oc) powe...

  • Page 166

    Specifications > 166 adf reverse automatic document feed yes, u-turn path double sided sheet through type document size 297mm, 128.5 x 148.5mm, longest 900mm document weight/ thickness 52 to 105 g/m² (continuous feed) 42 to 128 g/m² (single sheet feed) paper feed face up capacity 50 a4 sheets (80 g/...

  • Page 167

    Specifications > 167 network specification connectivity ethernet 100base-tx/10base-t auto-negotiation with rj-45 connector network protocol tcp/ip: network layer - arp, ip, icmp, ipv6 transport layer - tcp, udp application layer - lpr, ftp, telnet, http, ipp, dhcp/bootp, smtp, wins, snmpv1/v3 netbeu...

  • Page 168

    Specifications > 168 sender id yes (max. 22 characters) transmission: broadcast yes (max. 530 transmissions) delayed yes (up to 100 transmissions; up to one month from current date/time) f code yes, using itu standard sub address and pass code f code polling yes, using itu standard sub address and p...

  • Page 169

    Specifications > 169 this device is not intended for use at visual display workplaces in compliance with bildscharbv. Supported mail application microsoft outlook 2000 microsoft outlook express 5.0 microsoft outlook express 6.0 netscape messenger 4.7 netscape messenger 4.73 eudora 4.3.2j lotus notes...

  • Page 170: A - M

    Appendix a - moving and transporting > 170 a ppendix a - m oving and transporting m oving your mfp 1. Enable mirror carriage transfer mode: (a) press the setup button on the control panel. (b) on the touch screen, press admin setup. (c) enter the administrator password and press enter. (d) press use...

  • Page 171

    Appendix a - moving and transporting > 171 (j) on the touch screen, press close. (k) press the setup button on the control panel. (l) on the touch screen, press shutdown. (m) on the touch screen, press yes to confirm shutdown. 2. Turn off the mfp and disconnect or remove the following: > power cord,...

  • Page 172

    Appendix a - moving and transporting > 172 t ransporting your mfp 1. Enable mirror carriage transfer mode: (a) press the setup button on the control panel. (b) on the touch screen, press admin setup. (c) enter the administrator password and press enter. (d) press user install. (e) press the arrow sy...

  • Page 173

    Appendix a - moving and transporting > 173 (i) using the tool provided (2), lock the scanner at the two locations as shown. (j) on the touch screen, press enter. (k) press the setup button on the control panel. (l) on the touch screen, press shutdown. (m) on the touch screen, press yes to confirm sh...

  • Page 174

    Appendix a - moving and transporting > 174 4. Press the cover release (a) and open the top cover (b) fully. 5. Lift each of the image drum units out of the mfp and place them on a flat table. 6. Tape each junction of the image drum and toner cartridges with vinyl tape (1). 7. Re-install the image dr...

  • Page 175

    Appendix a - moving and transporting > 175 9. Gently lower the scanner. 10. Protect the mfp with cushion pads and put it in a box. Note it is recommended that you use the original box and packaging if available. Warning! This product is heavy; a minimum of three people are required to lift it safely...

  • Page 176

    Index > 176 i ndex c configuration ........................ 30 configuring your machine... ...From the configuration tool utility .............................. 31 ...From the control panel .............................. 31 ...From the web page ....... 30 configuring your machine.... ....From the we...

  • Page 177

    Oki contact details > 177 o ki contact details oki systems (uk) limited 550 dundee road slough trading estate slough, sl1 4le tel:44 (0) 1753 819819 fax:44 (0) 1753 819899 http://www.Okiprintingsolutions.Co.Uk oki systems ireland limited the square industrial complex tallaght, dublin 24, ireland tel...

  • Page 178

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