P44 Chair-Mounted Stepper User Manual - page 11
19
Troubleshooting
Battery is dead.
Charge the battery.
Leads not connected
to the battery.
Look to see if leads
are connected to the
battery. If not, con-
nect them. (Refer to
page 13)
Display malfunction. Contact customer
service.
LCD back light burnt
out.
Contact customer
service.
User not pushing on
correct pedal.
Push left pedal for
left side and right
pedal for right side.
No resistance has
been set.
Turn correct dial
clockwise.
Strain gauge has
malfunctioned.
Contact customer
service.
Resistance set over
50 lbs / 22.5 kg.
Reduce resistance
below 50 lbs / 22.5
kg.
User has stopped
workout by depress-
ing all three buttons.
Press to
continue workout.
User has stopped
pushing pedals.
Start pushing pedals
again.
No power/work is
being done.
Start pushing pedals.
Strain gauge has
malfunctioned.
Contact customer
service.
All three buttons not
depressed at once.
Depress all three
buttons at once.
LCD won’t turn on.
LCD not backlit.
LCD not displaying
resistance setting.
LCD stops workout.
LCD not displaying
power/work done on
one or both sides.
Cannot stop work
out.
Issue
Cause
Solution
C
20
Pin is not pulled out
far enough.
Pull pin until pedal
stop slides freely.
Too much resistance. Turn proper resis-
tance knob counter-
clockwise.
Knob being turned
wrong way.
Turn knob clock-
wise.
Brake pads need
changing.
Change brake pads
(refer to p. 16).
Centre rod is not
slide over far enough
to right or left.
Slide rod all the way
to the right or left.
Centre rod has slid
over and is prevent-
ing caliper from slip-
ping on.
Slide rod all the way
to the right or left.
Brake pads tightened
too much.
Use allen key to
back off brake pad
to increase space
between them.
Black plastic cap not
removed from hole.
Remove black plas-
tic cap.
Something has fallen
into hole, preventing
leg linkage attach-
ment from sliding in.
Inspect hole to see if
anything has mistak-
enly fallen in.
Attachment installed
backwards.
Re-install, making
sure foam pads are
touching P44.
Strap is tangled.
Untangle strap.
Pedal stop will not
move to adjust.
Pedal lever will not
move on either side.
No increase in resis-
tance despite turning
knob.
Brake caliper will
not come off of
brake disc.
Brake caliper will
not go back onto
brake disc.
Leg linkage attach-
ment will not slide
in.
Leg linkage attach-
ment malfunction-
ing.
Issue
Cause
Solution