Pacific LightNet Snom 360 User Manual - page 31
S N O M U S E R ’ S G U I D E
Directory: The directory stores contact information for people you call regularly. Much like the phone
book you would find on a cell phone, it can store the name and number of people you call or you can add
entries to your phone book from your Call Logs.
Idle State: The idle state is how the phone will operate when no calls are in progress. From this state you
can access menus, change your current active line and perform similar operations.
Line State Monitoring: Line State Monitoring is a service which uses the programmable keys on the
Snom phones to allow you to see whether or not a specific member of your Business Group is currently
using the phone or not. Each line that you monitor must be programmed with it’s own button. This is
also known as a Busy Lamp Field
Number Guessing: This feature guesses the number based on a partial input. By default, this feature is
turned off because the person who created the template for programming the phone found the feature
incredibly annoying.
Phone Book: See Directory.
Registration: A registration is what connects your phone to Pacific LightNet’s service. Each unique or
shared line requires its own registration. An empty box ( ) before the telephone number indicates that
the registration process is in progress. A phone symbol (
) means that the account is successfully
registered. A black-colored phone symbol (
) means that the account is successfully registered and that
the line is the active line for outgoing calls. Users can use the arrow keypad to select a different active line
for outgoing calls. A box with a cross (
) signals an unsuccessful registration attempt.
Softkey: The Snom 360 has four ‘softkey’s located right below the display. These keys perform different
actions depending on the state your phone is currently in and the context of the menus you are navigating.
In Figure 2 which displays the Snom Phone Interface, these are the buttons labeled as F1 – F4. These
keys may perform actions such as setting your Do Not Disturb (DND) status or rebooting the phone or
these keys may be used to access different menus and features such as your Phone Book or Voice Mail.
Appendix 1 – Example contacts.csv
You may use a simple text editor such as notepad or a more advanced spreadsheet program such as
Mircosoft Excel to create the CSV file necessary for mass uploads to Snom phone directories.
If done in a spreadsheet program such as Excel, your CSV file should contain four columns. Each row in
the spreadsheet will define one entry. Each entry must have a name and may only have one phone
number. If you want to store multiple telephone numbers for the same person, PLNI suggests that you
alter the names slightly to easily differentiate between entries. For example if you want to keep Bob’s work
and cell numbers one entry should be named “Bob Work” and one entry named “Bob Cell”
The leftmost column will contain the name. Names should consist of letters and numbers, some special
characters may be allowed.
The second column should contain the telephone number for the entry. Telephone numbers should be
entered as they would be dialed from the phone. For example if you have four digit Intercom Codes
configured in the Business Group you may enter four digit numbers. Calls to numbers outside of your
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