Plugz Electric Bike Instruction Manual - Troubleshooting
11
Cleaning:
Your Plugz e-bike should be cleaned with a damp sponge, avoid electrical
parts (battery connection, motor (rear axle), electric cables, handlebar controls,
etc.). Dry with a cloth.
Do not use a steady direct stream of water form a hose to clean your bike. Use
a cloth to avoid short circuiting any electrical components. Your electric bike
has a durable finish and does not need waxing. Clean with a mild detergent
and buff to restore its original shine, if needed.
TROUBLESHOOTING
Problems
Possible causes
Solutions
Turn the power switch to
“ON” position, the indicator
light doesn’t light come on,
the motor doesn’ work ,
there is no electric power
on the bike
1.Battery is completely
discharged
2.The electric cable connecting
the battery is loose
3. The fuse has burnt
1. Charge the battery
2. Fix the cable firmly
3. Change the fuse
The traveling range is
getting shorter
1. Insufficient battery capacity
2. The battery is getting old and
doesn’t hold the charge
3. Braking frequently, riding
uphill or running against the
wind continuously
1. Charge the battery fully
2. Change the battery
3. Use more pedaling
The charge indicator light
doesn’t come on when
charging
1.The connecting cable is loose
2. The fuse burnt out
3. The charger is damaged
1.Insert the socket firmly
2. Change the fuse
3.Change the charger
Other troubles
Any problems in electrical
components
Ask the local dealer or
service centre for help