QTek 838 User Manual - Phone

Appendix 

|

 183

    Problem

       Solutions

What type of 

extension files can 

Windows Media 

Player play? 

•

Video formats supported: *.wmv, *.asf, *.mp4, *.avi.

•

Audio formats supported: *.wma, *.mp3, *.mid, *.midi, 

*.rmi, *.amr, *.awb, *.m4a.

Phone

    Problem

       Solutions

My device can not 

dial out or receive 

calls.

•

You may not located in network coverage area. Move 

to coverage area and try again

•

Make sure the phone is not in Flight Mode. Tab the 

Antenna icon and turn off the Flight Mode.

How can I quickly 

find a contact and 

place a call?

Start entering the initial letters of the Contact you want 

to call, and the system will automatically search and 

sort the contact entries on the SIM card, in Contacts, 

and the phone numbers in Call History (including 

incoming, outgoing, and missed calls). Then, you can 

select the desired number or contact from the filtered 

list to dial.

How do I enable 

the Speakerphone’ 

function?

•

During a call, tap 

Speaker On, or press and 

hold TALK until the speakerphone turns on. The 

speakerphone icon (

) appears in the title bar.

•

To turn off the speakerphone, tap 

Speaker Off, or 

press and hold TALK again until the speakerphone 

turns off.

Why is no signal 

with SIM card 

insertion?

•

Make sure the SIM cards is installed properly.

•

Network could be SIM locked. Contact your service 

provider for assistance.

•

Test your SIM in other phone, possibly the SIM card 

is damaged.